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Become A Group Coordinator

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Working As A Group Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $50,671

    Average Salary

What Does A Group Coordinator Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Group Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Group Coordinator Jobs

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Group Coordinator Career Paths

Group Coordinator
Office Manager Accounts Payable Clerk Staff Accountant
Accounting Manager
8 Yearsyrs
Revenue Manager General Manager Business Development Director
Administrative Director
8 Yearsyrs
Front Office Manager Sales Manager Office Manager
Administrative Manager
6 Yearsyrs
Sales Manager Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Case Manager Special Education Teacher
Assistant Principal
10 Yearsyrs
Reservations Manager General Manager Managing Director
Board Of Directors Member
8 Yearsyrs
Front Office Manager Office Manager
Business Office Manager
8 Yearsyrs
Program Coordinator Recruiter Career Counselor
Career Manager
7 Yearsyrs
Case Manager Program Coordinator Assistant Director
Center Director
7 Yearsyrs
Program Manager Marketing Manager Communications Manager
Communications Director
7 Yearsyrs
Office Manager Property Manager
Communications Manager
6 Yearsyrs
Instructor Project Manager Program Manager
Deputy Director
9 Yearsyrs
Account Manager Account Executive Admissions Representative
Director Of Admissions
7 Yearsyrs
Account Manager Driver Instructor
Education Director
7 Yearsyrs
Revenue Manager Controller Chief Finance Officer
Entrepreneur
5 Yearsyrs
Reservations Manager Front Office Manager Office Manager
Practice Manager
9 Yearsyrs
Sales Manager Technician Production Supervisor
Quality Manager
11 Yearsyrs
Program Coordinator Assistant Director Director Of Food And Beverage
Resident Manager
5 Yearsyrs
Instructor Security Officer Direct Support Professional
Residential Manager
5 Yearsyrs
Program Manager Product Manager Operations Manager
Service Director
10 Yearsyrs
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Do you work as a Group Coordinator?

Group Coordinator Demographics

Gender

Female

67.8%

Male

30.4%

Unknown

1.8%
Ethnicity

White

61.2%

Hispanic or Latino

15.9%

Black or African American

10.8%

Asian

8.2%

Unknown

3.9%
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Languages Spoken

Spanish

52.7%

French

10.3%

Italian

6.1%

Mandarin

4.8%

German

4.8%

Portuguese

3.6%

Japanese

3.6%

Chinese

3.0%

Korean

2.4%

Russian

1.8%

Hindi

1.2%

Gujarati

0.6%

Dutch

0.6%

Danish

0.6%

Lithuanian

0.6%

Norwegian

0.6%

Armenian

0.6%

Cantonese

0.6%

Filipino

0.6%

Carrier

0.6%
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Group Coordinator Education

Schools

University of Phoenix

13.1%

New York University

7.4%

University of Central Florida

5.7%

Liberty University

5.7%

Strayer University

5.1%

University of North Texas

5.1%

Temple University

5.1%

Michigan State University

4.6%

University of Massachusetts Amherst

4.6%

Grand Canyon University

4.6%

Ohio State University

4.0%

Webster University

4.0%

Pennsylvania State University

4.0%

Texas A&M University

4.0%

American InterContinental University

4.0%

Johnson & Wales University

4.0%

DePaul University

4.0%

Oregon State University

4.0%

University of Illinois at Chicago

3.4%

Minnesota State University - Mankato

3.4%
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Majors

Business

22.3%

Psychology

8.2%

Hospitality Management

7.4%

Communication

6.1%

Social Work

6.0%

Criminal Justice

4.9%

Management

4.6%

Health Care Administration

4.5%

Kinesiology

4.1%

Marketing

4.1%

Sociology

3.5%

Education

3.0%

Elementary Education

3.0%

Political Science

2.9%

General Studies

2.7%

English

2.7%

Liberal Arts

2.5%

Mental Health Counseling

2.5%

School Counseling

2.4%

Accounting

2.4%
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Degrees

Bachelors

43.9%

Other

21.0%

Masters

19.8%

Associate

8.3%

Certificate

4.4%

Doctorate

1.5%

Diploma

1.0%

License

0.2%
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Part Time
Internship
Temporary

Real Group Coordinator Salaries

Job Title Company Location Start Date Salary
Group Coordinator World Education Services New York, NY Aug 07, 2012 $67,000
Mathematics Group Coordinator Brooklyn Amity School New York, NY Oct 01, 2010 $50,981
Asia Group Coordinator Resorttrust Hawaii LLC Urban Honolulu, HI Dec 15, 2014 $50,522
Asia Group Coordinator Kahala Hotel Investors LLC Urban Honolulu, HI Oct 11, 2012 $49,942
Catering Group Coordinator Plaza Athenee Hotel Company Limited New York, NY Sep 30, 2011 $46,280
Coordinator, Freshman Interest Group The Curators of The University of Missouri Columbia, MO Jun 18, 2012 $42,500
Asia Group Coordinator Kahala Hotel Investors LLC Urban Honolulu, HI Oct 11, 2012 $41,200
Recipient Group Coordinator First Book Washington, DC Dec 01, 2011 $40,000
Reciepient Group Coordinator First Book Washington, DC Nov 01, 2011 $40,000
Reciepient Group Coordinator First Book Washington, DC Oct 01, 2011 $40,000
Group Coordinator Majestic International Group Inc. Miami Beach, FL Sep 12, 2015 $39,000
Science Group Coordinator Apple Educational Services, Inc. Clifton, NJ Oct 01, 2009 $38,106
Mathematics Group Coordinator Milkway Education Center Inc. Clifton, NJ Oct 01, 2010 $38,106
Mathematics Group Coordinator Apple Educational Services, Inc. Moonachie, NJ Oct 01, 2010 $38,106
Science Group Coordinator Apple Educational Services, Inc. Carlstadt, NJ Dec 03, 2009 $38,106
Mahematics Group Coordinator Apple Educational Services, Inc. Carlstadt, NJ Dec 03, 2009 $38,106
Mahematics Group Coordinator Apple Educational Services, Inc. Clifton, NJ Oct 01, 2009 $38,106
Mathematics Group Coordinator Apple Educational Services, Inc. Clifton, NJ Sep 01, 2009 $38,106
Group Coordinator European Travel Agency Corporation Los Angeles, CA Jun 04, 2008 $37,231
Mathematics Group Coordinator Apple Educational Services, Inc. Moonachie, NJ Aug 23, 2010 $36,240
Science Group Coordinator Apple Educational Services, Inc. Moonachie, NJ Jul 19, 2010 $36,240

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Top Skills for A Group Coordinator

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  1. Group Reservations
  2. Customer Service
  3. Front Desk
You can check out examples of real life uses of top skills on resumes here:
  • Maintained group reservations by creating proper routing for billing and notations for effective communication.
  • Complete formal and on-the-job training related to customer service, switchboard operations and reservations
  • Assisted the front desk and accounting associates to provide accurate billing for all reservations, including both group and leisure travelers.
  • Assist family with developing a family plan to provide the child with a stable and safe environment to reside.
  • Communicated with every department effectively about VIP's arrivals and preferences.

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Top Group Coordinator Employers

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