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Become A Group Coordinator

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Working As A Group Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $38,280

    Average Salary

What Does A Group Coordinator Do At Marriott International

* Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
* Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
* Explain guarantee, special rate, and cancellation policies to callers.
* Accommodate and document special requests.
* Answer questions about property facilities/services and room accommodations.
* Follow sales techniques to maximize revenue.
* Communicate information regarding designated VIP reservations.
* Input and access data in reservation system.
* Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department.
* Oversee accuracy of room blocks and reservations.
* Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups.
* Set-up proper billing accounts according to Accounting policies.
* Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
* Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
* Comply with quality assurance expectations and standards.
* Read and visually verify information in a variety of formats.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested by Supervisors.
* To submit your application for this job, please go to: //marriott.taleo.Net/careersection/2/jobdetail.ftl?job=16000RP2 Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others.
* Visit our newsroom to learn more: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local

What Does A Group Coordinator Do At Elon University

* Provide clinical interventions, including individual, couples, and group therapy, and crisis management.
* Develop and facilitate group experiences that map to emerging national trends and data informed student needs.
* Provide back-up phone consultation coverage as needed for ProtoCall Services (after-hours crisis response).
* Provide community interventions and outreach programming as directed by the Director of Counseling Services.
* Provide consultation services to students, staff, faculty, parents, health-care providers and campus partners.
* Maintain confidentiality and exemplary professional ethics.
* Obtain appropriate licensure in North Carolina and maintain according to North Carolina law.
* Maintain client records in a timely manner and according to Counseling Center procedures and ethical/legal standards.
* Participates in special events at the University and serves on University, Divisional, and Departmental committees and trainings as requested.
* Builds diversity competence by actively supporting an inclusive climate within the Division of Student Life and the Elon University community.
* Requires occasional evening and weekend presentations and response to other situations as requested by the Director of Counseling Services.
* Perform other related duties as assigned

What Does A Group Coordinator Do At Winter Park Resort

* This position description is an overview of the scope of responsibilities for the role described above.
* With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks.
* During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.
* It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business
* AN EQUAL OPPORTUNITY EMPLOYER:Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equalemployment opportunity in any term, condition, or privilege of employment
* We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law
* Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort.
* This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training
* This job description in no way states or implies that these are the only duties to be performed in this position.
* I understand that this document does not create an employment contract, implied or otherwise, other than an at will relationship.
* Associated topics: activity, after school, fws, group, middle school, overnight, spring, summer camp, teen

What Does A Group Coordinator Do At Atrium Hospitality LP

* 1. Act as the primary resource for the operational and administrative functions for group block management including building blocks, managing group inventory, billing, pre-arrival and post departure tasks as required.
* Act as a resource to the hotel and the client for information.
* Verify information and disseminate as appropriate
* Maintain a working knowledge of the sales, front office, accounting areas.
* Have a thorough understanding of the operational areas, guest patterns, demand periods and seasons
* Maintain a working knowledge of revenue management principles as it applies to the hotel in general by attending revenue management and sales meetings in order to insure financial objectives of the property are met
* Possess a working knowledge of the brands guest loyalty program and how it applies to group customers in order to ensure proper credit for reward programs to meeting planners
* Attend Daily Business review meeting to be aware of business trends, new bookings and changes to current bookings
* Attend Weekly Revenue Strategy Meeting
* Attend brand or company training programs as directed (may involve overnight travel)
* Maintain accurate files and systems for information retrieval as it relates to group bookings
* Other duties as assigned

What Does A Group Coordinator Do At Jc Resorts

* To understand and respond to all customer needs and requests in a timely and professional manner.
* To solicit and obtain information from guests that will be of assistance in providing personalized service and responding to all group guest needs.
* To answer telephones promptly and courteously, using correct business telephone etiquette, and forwarding messages in a timely manner.
* To actively promote guest use of the hotel services and facilities.
* To accurately produce all Group Room tasks within the time frame requested by the initiating Manager.
* ESSENTIAL JOB DUTIES ROOMS CONTROLLER:
* To be knowledgeable of all room types, hotel amenities and facilities.
* To oversee and balance room type inventory and ensure proper blocking strategies are in place.
* To attend group evaluation meeting and review resumes for billing and group blocking.
* To be knowledgeable with all reservation special packages and procedures.
* To be knowledgeable of the iPrefer program and VIP procedures.
* JOB KNOWLEDGE

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How To Become A Group Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Group Coordinator jobs

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Group Coordinator Career Paths

Group Coordinator
Front Office Manager Operations Manager General Manager
Account Manager
5 Yearsyrs
Instructor Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Project Manager Construction Manager Operations Manager
Assistant Vice President
7 Yearsyrs
Case Manager Program Manager Business Developer
Business Development Manager
9 Yearsyrs
Revenue Manager Finance Manager Human Resources Coordinator
Business Office Manager
8 Yearsyrs
Account Manager Sales Manager Office Manager
Case Manager
5 Yearsyrs
Project Manager Program Manager Marketing Manager
Communications Director
7 Yearsyrs
Sales Manager Regional Sales Manager
Director Of Sales
10 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Revenue Manager Controller Finance Consultant
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Program Manager Marketing Manager
Marketing Director
7 Yearsyrs
Sales Manager General Manager Account Executive
Marketing Manager
6 Yearsyrs
Front Office Manager Office Manager
Operations Manager
7 Yearsyrs
Account Manager Account Executive Office Manager
Practice Manager
9 Yearsyrs
Program Manager Management Consultant Senior Consultant
Product Manager
7 Yearsyrs
Case Manager Program Coordinator
Program Manager
8 Yearsyrs
Reservations Manager Front Office Manager General Manager
Property Manager
6 Yearsyrs
Instructor Assistant Director Director Of Food And Beverage
Resident Manager
5 Yearsyrs
Reservations Manager Office Manager Account Manager
Sales Manager
5 Yearsyrs
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Group Coordinator Demographics

Gender

  • Female

    67.9%
  • Male

    30.1%
  • Unknown

    2.0%

Ethnicity

  • White

    78.3%
  • Hispanic or Latino

    11.4%
  • Asian

    7.9%
  • Unknown

    1.8%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    54.0%
  • French

    10.2%
  • Italian

    6.3%
  • Mandarin

    4.5%
  • German

    4.5%
  • Portuguese

    3.4%
  • Japanese

    3.4%
  • Chinese

    2.8%
  • Korean

    2.3%
  • Russian

    1.7%
  • Hindi

    1.1%
  • Hebrew

    1.1%
  • Gujarati

    0.6%
  • Dutch

    0.6%
  • Danish

    0.6%
  • Lithuanian

    0.6%
  • Norwegian

    0.6%
  • Armenian

    0.6%
  • Cantonese

    0.6%
  • Filipino

    0.6%
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Group Coordinator

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Group Coordinator Education

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Real Group Coordinator Salaries

Job Title Company Location Start Date Salary
Group Coordinator World Education Services New York, NY Aug 07, 2012 $67,000
Mathematics Group Coordinator Brooklyn Amity School New York, NY Oct 01, 2010 $50,981
Asia Group Coordinator Resorttrust Hawaii LLC Urban Honolulu, HI Dec 15, 2014 $50,522
Asia Group Coordinator Kahala Hotel Investors LLC Urban Honolulu, HI Oct 11, 2012 $49,942
Catering Group Coordinator Plaza Athenee Hotel Company Limited New York, NY Sep 30, 2011 $46,280
Sales Group Coordinator Hotel Plaza Athenee New York New York, NY Nov 14, 2011 $44,616
Coordinator, Freshman Interest Group The Curators of The University of Missouri Columbia, MO Jun 18, 2012 $42,500
Asia Group Coordinator Kahala Hotel Investors LLC Urban Honolulu, HI Oct 11, 2012 $41,200
Recipient Group Coordinator First Book Washington, DC Dec 01, 2011 $40,000
Reciepient Group Coordinator First Book Washington, DC Oct 01, 2011 $40,000
Reciepient Group Coordinator First Book Washington, DC Nov 01, 2011 $40,000
Group Coordinator Majestic International Group Inc. Miami Beach, FL Sep 12, 2015 $39,000
Science Group Coordinator Apple Educational Services, Inc. Clifton, NJ Oct 01, 2009 $38,106
Mathematics Group Coordinator Milkway Education Center Inc. Clifton, NJ Oct 01, 2010 $38,106
Mathematics Group Coordinator Apple Educational Services, Inc. Moonachie, NJ Oct 01, 2010 $38,106
Science Group Coordinator Apple Educational Services, Inc. Carlstadt, NJ Dec 03, 2009 $38,106
Mahematics Group Coordinator Apple Educational Services, Inc. Carlstadt, NJ Dec 03, 2009 $38,106
Mahematics Group Coordinator Apple Educational Services, Inc. Clifton, NJ Oct 01, 2009 $38,106
Mathematics Group Coordinator Apple Educational Services, Inc. Clifton, NJ Sep 01, 2009 $38,106
Group Coordinator European Travel Agency Corporation Los Angeles, CA Jun 04, 2008 $37,231
Mathematics Group Coordinator Apple Educational Services, Inc. Moonachie, NJ Aug 23, 2010 $36,240
Science Group Coordinator Apple Educational Services, Inc. Moonachie, NJ Jul 19, 2010 $36,240

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Top Skills for A Group Coordinator

CustomerServiceGroupReservationsSafeEnvironmentVIPFrontDeskSmallGroupLeadersSupportGroupSuperviseConferencesMeetingPlannersSpecialEventsFrontOfficeGroupMeetingsDataEntryGroupContactsSalesDepartmentPhoneCallsEmergencyPropertyManagementSystemSpecialRequests

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Top Group Coordinator Skills

  1. Customer Service
  2. Group Reservations
  3. Safe Environment
You can check out examples of real life uses of top skills on resumes here:
  • Cultivated existing client relationships by providing a high level of customer service.
  • Coordinated VIP hospitality services including making and adjusting group reservations.
  • Assist family with developing a family plan to provide the child with a stable and safe environment to reside.
  • Provided security and transportation for VIP/Celebrity Guest.
  • Mentor & Train front desk and reservation associates on reservation and hotel policies and procedures.

Top Group Coordinator Employers