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Group coordinator skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical group coordinator skills. We ranked the top skills for group coordinators based on the percentage of resumes they appeared on. For example, 49.4% of group coordinator resumes contained reservations as a skill. Continue reading to find out what skills a group coordinator needs to be successful in the workplace.

15 group coordinator skills for your resume and career

1. Reservations

Here's how group coordinators use reservations:
  • Group reservations Group reservation changes Group billing reconciliation Liaison between group billing and catering/sales Research and corrected group billing issues Reservations duties
  • Supervised Group Account Representatives in acquiring missing data and finding duplicate reservations ensuring the accuracy of room lists distributed to hotels.

2. Front Desk

Here's how group coordinators use front desk:
  • Assist the front desk with any billing issues, reservation and group questions, room assignments, and VIP's requests.
  • Conducted detailed and thorough research and analyzed billing issues for front desk and accounting department; saved the property significant monies.

3. Booking

Here's how group coordinators use booking:
  • Evaluate 180-day booking activity by market segment and identify key opportunities to maximize revenues.
  • Ensured Delphi and Hotel Factory online booking systems inventory was properly maintained.

4. Group Reservations

Here's how group coordinators use group reservations:
  • Group Reservations (coordinate with sales office and meeting planners, verify billing, guest placement & VIP's)
  • Increased group reservations by 37% and increased group sales by $150,000.00 in 2015.

5. VIP

A VIP is an important or unique person accorded with the highest respect and special privileges in any given and environment. It's an acronym for Very Important Person and such a person naturally wields Influence in society, is very popular, and has a higher social status.

Here's how group coordinators use vip:
  • Communicated directly with Curatorial staff from several departments to make arrangements for VIP visits.
  • Communicated with every department effectively about VIP's arrivals and preferences.

6. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how group coordinators use cpr:
  • Ensured the safety of children by performing background checks for volunteers, CPR training, and maintaining Medical Release forms.
  • certified, CPR certified, and catheter certified.

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7. Group Bookings

Here's how group coordinators use group bookings:
  • Provide information regarding status of group bookings and special requirements.
  • Analyzed daily sales activities, sold out nights, group bookings and pickup to enhance 100% allotment utilization.

8. Computer System

Here's how group coordinators use computer system:
  • Supervised computer system maintenance by performing monthly updates, backup tapes and security codes for all managers' key cards.
  • Solve general maintenance problems with wrap machines, computer systems, dock doors and dock locks

9. Room Reservations

Room reservation is beneficial for both the visitors and the hotel management. It increases the prospects of a better deal for reliable accommodation for a guest and facilitates more reliable guest experience administration for the hotel.

Here's how group coordinators use room reservations:
  • Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts.
  • Input of all group room reservations and assist in overflow reservations.

10. Revenue Management

Revenue management is a form of analysis that attempts to predict the profits a company will earn based on consumer behavior, product pricing, and demand. For many products, this could mean reducing the cost of a product but ensuring the product is in high demand. This can also happen with larger expenses, such as hotel rooms, where different rooms are priced depending on the client's needs and room availability.

Here's how group coordinators use revenue management:
  • Assisted Director of Revenue Management with running and distributing several revenue reports.
  • Gained knowledge of yield and revenue management functionality and automated price control.

11. PowerPoint

Here's how group coordinators use powerpoint:
  • Prepare, edit and review PowerPoint presentations for the Commanding General and his staff at an average of four presentations weekly.
  • Developed PowerPoint presentations for client and in-house pitches.

12. Room Types

Here's how group coordinators use room types:
  • Maintained accurate room type availability through room planning and prearranging.
  • Monitor room type availability daily.

13. Delphi

Delphi is a high-level programming language that supports object-oriented design and provides rapid application development for developing applications ranging from web applications, desktop applications, mobile applications, windows applications to machine learning applications.

Here's how group coordinators use delphi:
  • Updated Delphi to ensure that pickup is accurately communicated to the sales team so attrition and slippage can be tracked.
  • Build all room blocks turned definite and/or tentative from Delphi to Opera and ensure all contractual items are met.

14. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how group coordinators use administrative functions:
  • Supervised daily office functions and responsibilities and performed various administrative functions.
  • Performed administrative functions in areas of small groups, adult Sunday School program and church demographics.

15. Coordinators

Here's how group coordinators use coordinators:
  • Trained and supervised five on-site Coordinators in the development of available property reports for each Chicago Metropolitan area office.
  • Assisted Project Coordinators in research reports and gathering data relevant to area of research (medical, consumer products, etc)
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List of group coordinator skills to add to your resume

Group coordinator skills

The most important skills for a group coordinator resume and required skills for a group coordinator to have include:

  • Reservations
  • Front Desk
  • Booking
  • Group Reservations
  • VIP
  • CPR
  • Group Bookings
  • Computer System
  • Room Reservations
  • Revenue Management
  • PowerPoint
  • Room Types
  • Delphi
  • Administrative Functions
  • Coordinators
  • Exceptional Guest
  • Group Sales
  • Group Billing
  • Group Contracts
  • Property Management System
  • Group Contacts
  • Administrative Tasks
  • Group Room Blocks
  • Event Planning
  • Group Resumes
  • Room Inventory
  • Group Arrivals
  • Group Events
  • Giveaways
  • Travel Arrangements
  • Marsha
  • Direct Liaison
  • Youth Offenders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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