Group coordinators are professionals who are responsible for planning and implementing events for a group of individuals. These events may have a different setting and could be a large or a small one. The group coordinator's responsibilities include setting up an event as well as the event budget, inviting and greeting guests, managing the event staff, and hiring vendors. Also, they resolve disputes by recommending and giving the possible solutions and make certain that quality service is provided to the guests. Skills required for the job include negotiation skills and compassion.

Group Coordinator Responsibilities

Here are examples of responsibilities from real group coordinator resumes representing typical tasks they are likely to perform in their roles.

  • Manage group blocks by making sure that PMS and Delphi are interfacing correctly and maintaining cut off dates.
  • Prepare and manage client correspondence relating to individual and group reservations and other group reservation functions.
  • Coordinate all large group contracts to ensure all information is accurately reflect in reservations systems.
  • Certify, CPR certify, and catheter certify.
  • Develop PowerPoint presentations for client and in-house pitches.
  • Assist guests and group coordinators with various activities such as ground transportation, tours, and dining options.
  • Coordinate and train age group coordinators to assist and train teachers in classroom management and creative use of resources.
  • Update Delphi to ensure that pickup is accurately communicate to the sales team so attrition and slippage can be track.
  • Coordinate VIP services and upgrade accommodations.
  • Coordinate celebrity booking agents to provide transportation with quality customer service.
  • Communicate with every department effectively about VIP's arrivals and preferences.
  • Instruct and assist booking agents in making necessary corrections to complete reconciliation.
  • Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
  • Compose and personalize PowerPoint presentations for group sales.
  • Update inventory reports, perform audits of close appeals cases and assist with performance coaching within SharePoint applications.

Group Coordinator Skills and Personality Traits

We calculated that 49% of Group Coordinators are proficient in Reservations, Front Desk, and Booking. They’re also known for soft skills such as Flexibility, Leadership skills, and Physical strength.

We break down the percentage of Group Coordinators that have these skills listed on their resume here:

  • Reservations, 49%

    Group reservations Group reservation changes Group billing reconciliation Liaison between group billing and catering/sales Research and corrected group billing issues Reservations duties

  • Front Desk, 7%

    Assist the front desk with any billing issues, reservation and group questions, room assignments, and VIP's requests.

  • Booking, 5%

    Evaluate 180-day booking activity by market segment and identify key opportunities to maximize revenues.

  • Group Reservations, 4%

    Group Reservations (coordinate with sales office and meeting planners, verify billing, guest placement & VIP's)

  • VIP, 3%

    Communicated directly with Curatorial staff from several departments to make arrangements for VIP visits.

  • CPR, 3%

    Ensured the safety of children by performing background checks for volunteers, CPR training, and maintaining Medical Release forms.

Most group coordinators list "reservations," "front desk," and "booking" as skills on their resumes. We go into more details on the most important group coordinator responsibilities here:

  • The most important skills for a group coordinator to have in this position are flexibility. In this excerpt that we gathered from a group coordinator resume, you'll understand why: "recreation workers must be flexible when planning activities" According to resumes we found, flexibility can be used by a group coordinator in order to "trained associates in several aspects of the sales floor which increased flexibility. "
  • Another commonly found skill for being able to perform group coordinator duties is the following: leadership skills. According to a group coordinator resume, "recreation workers should be able to lead both large and small groups." Check out this example of how group coordinators use leadership skills: "bestowed leadership skills; navigating the team toward confidence, motivation, and excellence in customer satisfaction resulting in increased revenue. "
  • Physical strength is also an important skill for group coordinators to have. This example of how group coordinators use this skill comes from a group coordinator resume, "most recreation workers should be physically fit" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "managed and oversee group room blocks contracted by sales managers, strengthening the relationship with the clients who have contracted. "
  • In order for certain group coordinator responsibilities to be completed, the job requires the skill "communication skills." According to a group coordinator resume, "recreation workers must be able to communicate well" As an example, this snippet was taken directly from a resume about how this skill applies: "maintained group reservations by creating proper routing for billing and notations for effective communication. "
  • Another common skill for a group coordinator to be able to utilize is "problem-solving skills." Recreation workers need strong problem-solving skills a group coordinator demonstrated the need for this skill by putting this on their resume: "provide hospitality services including but not limited to; group reservations, customer complaints and resolutions, member of care committee. "
  • See the full list of group coordinator skills.

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    What Activities/Volunteers Do

    An activity volunteer is responsible for supporting community activities for the benefit of the citizens and social development in general. Activity volunteers assist in fundraising activities, coordinating with other organizations for sponsorship, recruiting target audience, planning the program outline, and releasing promotional materials, press releases, and media marketing. Activity volunteers must have excellent communication and organizational skills, especially on negotiating with suppliers and vendors for the activity materials with minimal costs. They should also be able to address the participants' inquiries and concerns and resolve any issues that may arise during the activity preparation.

    In this section, we take a look at the annual salaries of other professions. Take activities/volunteer for example. On average, the activities/volunteers annual salary is $7,957 lower than what group coordinators make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both group coordinators and activities/volunteers positions are skilled in cpr, powerpoint, and bible.

    There are some key differences in responsibilities as well. For example, a group coordinator responsibilities require skills like "reservations," "front desk," "booking," and "group reservations." Meanwhile a typical activities/volunteer has skills in areas such as "community resources," "senior care," "financial statements," and "memory care." This difference in skills reveals how truly different these two careers really are.

    On average, activities/volunteers reach similar levels of education than group coordinators. Activities/volunteers are 1.8% less likely to earn a Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of an Activities Leader?

    An activity leader's main duty is to offer sports programs and exercises that are riveting in a positive manner. The activities typically assigned to leaders are the ones they understand for the smooth promotion and planning of events. Usually, hotel resorts and summer camps seasonally employ activity leaders to make time for different exercises throughout the year. Working as an activities leader can also be viewed as a way to practically enhance a person's teaching or coaching skills, leadership and communication skills, and marketing skills when it comes to publicizing upcoming events.

    Now we're going to look at the activities leader profession. On average, activities leaders earn a $10,503 lower salary than group coordinators a year.

    Not everything about these jobs is different. Take their skills, for example. Group coordinators and activities leaders both include similar skills like "front desk," "cpr," and "powerpoint" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, group coordinator responsibilities are more likely to require skills like "reservations," "booking," "group reservations," and "vip." Meanwhile, a activities leader might be skilled in areas such as "direct supervision," "homework assistance," "role model," and "physical stamina." These differences highlight just how different the day-to-day in each role looks.

    On average, activities leaders earn a lower salary than group coordinators. There are industries that support higher salaries in each profession respectively. Interestingly enough, activities leaders earn the most pay in the health care industry with an average salary of $28,776. Whereas, group coordinators have higher paychecks in the transportation industry where they earn an average of $40,129.

    When it comes to the differences in education between the two professions, activities leaders tend to reach similar levels of education than group coordinators. In fact, they're 3.4% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.

    How a Site Leader Compares

    A site leader is responsible for managing the staff's performance, ensuring the smooth delivery of daily operations, and guiding the successful project completion by maximizing the staff's productivity within the specified timeframe and budget goals. Site leaders work closely with the clients, together with the site manager, to identify their specifications and requirements, as well as providing progress updates and suggesting design adjustments as needed. A site leader also performs safety inspections, making sure that all the staff follows the required operational procedures and regulations to prevent hazards and delays in project deliverables.

    The site leader profession generally makes a higher amount of money when compared to the average salary of group coordinators. The difference in salaries is site leaders making $24,054 higher than group coordinators.

    By looking over several group coordinators and site leaders resumes, we found that both roles utilize similar skills, such as "cpr," "powerpoint," and "r." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from group coordinators resumes, they are more likely to have skills like "reservations," "front desk," "booking," and "group reservations." But a site leader might have skills like "customer service," "project management," "logistics," and "patients."

    Site leaders are known to earn similar educational levels when compared to group coordinators. Additionally, they're 0.1% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

    Description Of a Recreation Assistant

    A recreational assistant is responsible for performing administrative support tasks while under the supervision of a recreational manager. Their duties revolve around planning various activities that align with the company's vision and mission, such as sporting events and other fun games. They also participate in arranging equipment and supplies such as tables and stages, facilitating programs, securing necessary permits and documentation, responding to calls and inquiries, and assisting participants. Furthermore, it is essential to coordinate with all workers and adhere to company policies and regulations.

    Recreation assistants tend to earn a lower pay than group coordinators by about $9,792 per year.

    While their salaries may vary, group coordinators and recreation assistants both use similar skills to perform their jobs. Resumes from both professions include skills like "front desk," "cpr," and "powerpoint. "

    While some skills are shared by these professions, there are some differences to note. "reservations," "booking," "group reservations," and "vip" are skills that have shown up on group coordinators resumes. Additionally, recreation assistant uses skills like customer service, mds, recreation programs, and patients on their resumes.

    In general, recreation assistants make a higher salary in the health care industry with an average of $29,963. The highest group coordinator annual salary stems from the transportation industry.

    Recreation assistants reach similar levels of education when compared to group coordinators. The difference is that they're 4.5% more likely to earn a Master's Degree less, and 0.5% less likely to graduate with a Doctoral Degree.