What does a group director do?

A group director is responsible for monitoring the operations of a specific team in an organization, ensuring that the group meets daily targets, providing the highest customer satisfaction for the company's services. Group directors work with senior management to identify business opportunities that would bring more revenues and increase the company's profitability. They also handle the department's budgets, allocating adequate resources for every team to support project deliverables. A group director must have excellent communication and leadership skills, analyzing business functions, and developing strategic ways to increase productivity.
Group director responsibilities
Here are examples of responsibilities from real group director resumes:
- Manage business relate responsibilities such as employee relations, scheduling, payroll, and general center operations.
- Manage treasury and wire transfer/electronic payments operations.
- Manage the production operational readiness group and provide oversight for all delivery projects for the company.
- Manage and monitor rehabilitation departments to ensure productivity thresholds are met and appropriate Medicare billing criteria document.
- Create a Medicaid regulation requirements tracking grid for operational leads and underwriting to reference while drafting responses for new business proposals.
- Manage inter-relationships between diverse work groups in the brewing, packaging and distribution departments relating to internal logistics and production scheduling.
- Initiate services and programs to support YNHHS relate to the requirements of the federal ACA for the Medicare and Medicaid programs.
- Used analytics and KPIs as a baseline for continuous quality improvement.
- Collaborate across teams to evaluate and demonstrate ROI for education team.
- Develop a digital acquisition and content strategy to 200k+ Facebook fans.
- Work as the orthopedic consult for all patients in Santa Lucia.
- Work with managers on planning activities to maximize ROI through training and utilization of people and assets.
- Emphasize relationship development with key centers of influence in healthcare industry (CPA's attorneys, medical financial consultants).
- Respond to FINRA Facebook relate regulatory inquiries.
- Consider industry specialist for Citibank in healthcare segment.
Group director skills and personality traits
We calculated that 12% of Group Directors are proficient in Oversight, Healthcare, and Project Management. They’re also known for soft skills such as Creativity, Interpersonal skills, and Organizational skills.
We break down the percentage of Group Directors that have these skills listed on their resume here:
- Oversight, 12%
Defined success metrics and established key activities required for proper oversight of critical operations functions performed by third party vendors.
- Healthcare, 10%
Considered industry specialist for Citibank in healthcare segment.
- Project Management, 9%
Developed and delivered training for Lean/Six Sigma and project management on boarding.
- Direct Reports, 7%
Managed seven direct reports across business development and service delivery teams.
- Digital Marketing, 5%
Define and implement strategies for digital marketing initiatives to bolster sales and marketing imperatives.
- Process Improvement, 4%
Spearheaded innovative technology and process improvements to a packaging and graphic display manufacturing company with annual revenue to $100 million.
Common skills that a group director uses to do their job include "oversight," "healthcare," and "project management." You can find details on the most important group director responsibilities below.
Creativity. One of the key soft skills for a group director to have is creativity. You can see how this relates to what group directors do because "advertising, promotions, and marketing managers must be able to generate new and imaginative ideas." Additionally, a group director resume shows how group directors use creativity: "manage the creative and product development teams and processes insuring brand alignment with licensing and retail strategies. "
Interpersonal skills. Another soft skill that's essential for fulfilling group director duties is interpersonal skills. The role rewards competence in this skill because "managers must deal with a range of people in different roles, both inside and outside the organization." According to a group director resume, here's how group directors can utilize interpersonal skills in their job responsibilities: "advanced interpersonal skills as well as strong analytical problem solving skills. "
Organizational skills. Another skill that relates to the job responsibilities of group directors is organizational skills. This skill is critical to many everyday group director duties, as "advertising, promotions, and marketing managers must manage their time and budget efficiently while directing and motivating staff members." This example from a resume shows how this skill is used: "provided oversight on section affiliation agreements, insurance issues, and fundraising efforts to ensure legal and organizational compliance. "
Analytical skills. For certain group director responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a group director rely on this skill, as "advertising, promotions, and marketing managers must be able to analyze industry trends to determine the most promising strategies for their organization." For example, this snippet was taken directly from a resume about how this skill applies to what group directors do: "key member of the mergers and acquisition team providing analysis of current and hidden plan costs during due diligence process. "
Communication skills. Another crucial skill for a group director to carry out their responsibilities is "communication skills." A big part of what group directors relies on this skill, since "managers must be able to communicate effectively with a broad-based team made up of other managers or staff members during the advertising, promotions, and marketing process." How this skill relates to group director duties can be seen in an example from a group director resume snippet: "launched unit's first integrated marketing communications brand campaign. "
The three companies that hire the most group directors are:
- HNTB25 group directors jobs
- Wpp Us Holdings Inc20 group directors jobs
- KPMG LLP19 group directors jobs
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Group director vs. Director new business development
A director of new business development is in charge of spearheading new programs and procedures, ensuring efficiency and smooth workflow. It is their duty to set goals and objectives in adherence to the company's vision and mission, establishing guidelines, allocating budgets, and overseeing the progress of all efforts. Furthermore, as a director of new business development, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
These skill sets are where the common ground ends though. The responsibilities of a group director are more likely to require skills like "oversight," "digital marketing," "process improvement," and "client relationships." On the other hand, a job as a director new business development requires skills like "business strategies," "treasury," "corporate clients," and "crm." As you can see, what employees do in each career varies considerably.
Directors new business development tend to make the most money working in the energy industry, where they earn an average salary of $126,576. In contrast, group directors make the biggest average salary, $169,482, in the finance industry.directors new business development tend to reach similar levels of education than group directors. In fact, directors new business development are 4.5% less likely to graduate with a Master's Degree and 0.9% less likely to have a Doctoral Degree.Group director vs. Director of business operations
The position of a director of business operations involves the direction and coordination of an organization. It is the main responsibility of the directors of operations to oversee the profitability and overall growth of their organization. Their job includes staff management, department supervision, goods production, and expense control. They handle the company's resources, create and implement an operational plan, and make sure that the procedures are executed properly. The skills necessary for this position include leadership skills, management skills, customer service, and communication skills.
In addition to the difference in salary, there are some other key differences worth noting. For example, group director responsibilities are more likely to require skills like "healthcare," "digital marketing," "client relationships," and "client facing." Meanwhile, a director of business operations has duties that require skills in areas such as "business operations," "customer service," "patients," and "financial management." These differences highlight just how different the day-to-day in each role looks.
On average, directors of business operations earn a lower salary than group directors. Some industries support higher salaries in each profession. Interestingly enough, directors of business operations earn the most pay in the manufacturing industry with an average salary of $127,932. Whereas group directors have higher pay in the finance industry, with an average salary of $169,482.directors of business operations earn similar levels of education than group directors in general. They're 0.6% more likely to graduate with a Master's Degree and 0.9% less likely to earn a Doctoral Degree.Group director vs. Director, special projects
The primary responsibility of a director of special projects is to ensure the successful conclusion of construction-related projects. Special project directors lead, organize, and perform corporate projects outside their duties. They utilize project management, business process management, and change management disciplines for timely and cost-effective initiatives delivery. It is part of their responsibilities to collaborate with business leaders and entrepreneurs to perform corporate programs and initiatives. They also manage process enhancements and various special programs.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from group director resumes include skills like "healthcare," "digital marketing," "client relationships," and "client facing," whereas a director, special projects is more likely to list skills in "website content," "financial statements," "hipaa," and "data analysis. "
Directors, special projects earn the best pay in the manufacturing industry, where they command an average salary of $130,125. Group directors earn the highest pay from the finance industry, with an average salary of $169,482.Most directors, special projects achieve a similar degree level compared to group directors. For example, they're 0.7% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Group director vs. Executive director of operations
Executive Directors of Operations are top management employees of a nonprofit. They manage the whole operations of the company. They set annual strategic goals to bring the company closer to its vision. They oversee all of the company's programs and ensure that these programs are in line with the company's vision and mission. They also ensure that the partnerships formed with other organizations remain strong. As leaders, they are expected to motivate and inspire the employees to work well together. Executive Directors of Operations represent the company in external events, industry functions, and other activities.
Types of group director
Updated January 8, 2025











