Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a creative, highly talented, and motivated Surface Transportation GroupLeader for immediate employment in the Meridian / Boise office. Responsibilities will include the oversight and management of active project and program tasks and teams, business development, and support for other Transportation projects, programs, and pursuits. Projects may include planning, preliminary engineering, final engineering, construction support services and program management for transportation or infrastructure projects for a range of active and prospective clients. The projects and programs will involve various market sectors including but not limited to surface transportation, transit, rail, bridges and structures, utilities, and misc. facilities.
The responsibilities of this position include, but are not limited to:
Formulate and execute project opportunity capture strategies, including teaming and positioning for strategic pursuits and identification of required staff resources to win and effectively deliver projects and programs
Establish relationships with both external and internal clients
Be a visible leader and trusted advisor to clients by promoting AECOM's values both internally and externally
Proven track record with client account management, project pursuit execution, and engineering staff development
Provides management and guidance to staff, enforces company and project policies, and serves as a primary liaison between AECOM and clients and stakeholders.
Manage and mentor staff to facilitate effective project and program delivery and to promote staff development.
Responsible for administering projects and programs from inception through contract closeout, including establishing specific objectives and policies, adherence to the scope, schedule and budget, risk management, and change management.
Demonstrated analytical skills, technical skills, and communication (oral and written) skills
Business Development including prospecting and proposal development with established relationships with local clients· including ITD and local agency specifications, policies, and procedures.
Approves and signs off on work.
Provides technical expertise for studies and design efforts.
Presents complex technical solutions to clients.
Performs quality control reviews of work developed by others.
Participates in development of technical proposals.
Strong technical resource to serve as technical advisor.
Provides specialized technical input to studies and design for staff's specific area of expertise.
Ability to lead and manage a Project.
Ability to lead and manage a Team.
Excellent people management skills
Develops study and design procedures to facilitate high-quality cost-effective work by others.
Participates in interdisciplinary review of project deliverables.
Uses expertise in all steps of completing discipline components of PA/ED and PS&E package.
Prepares technical specification sections.
Provides input to the development of engineering budget and schedule to meet requirements.
Qualifications
Minimum Requirements:
* BA/BS + 10 years of related experience or demonstrated equivalency of experience and/or education, including 2 years of leadership
Preferred Qualifications:
Bachelor's degree in Civil/Transportation Engineering
Professional Engineer in the State of Idaho or ability to obtain one within 6 months
15+ years of progressive experience designing and delivering projects
5 years' experience with proposal and business development, client presentations and relationship development
Project Management experience in transportation projects
Ability to proactively communicate and lead department staff
Established relationships with local clients: 10+ years of experience and familiarity with Idaho Transportation Department (ITD) and ID Counties including local agency specifications, policies, and procedures
Additional Information
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$85k-130k yearly est. 8d ago
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Field Activation Lead
Merck 4.6
Group leader job in Boise, ID
Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.
**Summary of the Job and Role Purpose:**
The Field Activation Lead (FAL) serves as a professional sales leader in building and maintaining a profitable and initiative-taking relationship with animal health distribution companies that support our company's Animal Health products and services in their offerings to veterinarians and customers **.** The FAL focuses on building strong relationships with distributor stakeholders at the field sales organization to understand their business model, unique value offerings and partnership opportunities.
Reporting to the National Account Director for the respective specie business unit, the Field Activation Lead is responsible for driving initiatives, communicating, and articulating the medical importance of our Company's Animal Health products and activating the distribution salesforce to drive growth of strategic products. The individual will work collaboratively with distributor field sales teams and play a critical role in supporting our customer centric business model. This position is responsible for their assigned distributors by selling our company's Animal Health division products, supporting pull-through activities relative to the customer strategy, and ensuring that our company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. This position works collaboratively with channel management, marketing, and sales organizations to drive outcomes and actions, and has accountability for assigned accounts.
The FAL discovers field level opportunities and trains field selling distributor Territory Managers. The FAL is also held accountable for delivering strong financial results for our company's Animal Health. This position leverages analytics to drive accountability and uncover opportunities to maximize growth.
Additionally, this position is responsible for understanding and utilizing market insights to drive opportunities and position our company's Animal Health as an industry leader. The Field Activation Lead position contributes to a best-in-class Salesforce Effectiveness and Enablement team by actively contributing to a culture that promotes innovation, continuous improvement, a customer-focused mindset, and values feedback and inclusion.
**Essential Accountabilities: Strategic, Operational, and Leadership Responsibilities Strategic responsibilities may include, but are not limited to: (10%)**
● Execute sales strategies within assigned accounts and communicates delivered strategies to our Company's Animal Health Sales leaders
● Identify marketing opportunities across teams for partnership and shepherd the opportunities to completion
● Responsible for developing and clearly articulating the value of our full partnership as a margin contributor and our comprehensive partnership
● Candidate possesses professional and advanced presentation skills, focused on providing solutions for the customer
● The Strategic Account Activation Lead will utilize "other centered selling" in their approach to the customer, with an advanced skillset in developing business planning capabilities with the outcome of maximizing sales performance within the assigned geography
**Operational Responsibilities** may include, but are not limited to: **(70%)**
● Actively participate in distributor events, develop trainings, and activate the salesforce to grow our Company's Animal Health products
● Candidate possesses professional and advanced presentation skills, focused on providing solutions for the customer
● The Strategic Account Activation Lead will utilize "other centered selling" in their approach to the customer, with an advanced skillset in developing business planning capabilities with the outcome of maximizing sales performance within the assigned geography
● Deliver on Key Performance Measures of distribution through collaborative efforts with internal departments and across business units
● Regularly communicate and document all key account activities, including but not limited to sales trends, performance metrics, risks, and opportunities, to appropriate individuals and teams
● Communicates about product in a way that is meaningful and relevant to the distributor; customizes discussions and interactions based on understanding of distributors' needs.
● Input and utilize call notes in MAXX
● Develop agendas for meetings and communicate meeting objectives to appropriate team(s)
● Develop a timeline of field leadership meetings, tradeshows, and promotional activities with distributor and share with key stakeholders
● Attend National, Area, and Regional business meetings
● Conduct quarterly business reviews ensuring that accounts understand the value of our Company's Animal Health relationship and their performance relative to quarterly, semiannual, and annual growth expectations
● Uses analytics and insights to enhance decision-making and tactical execution
● Troubleshoot and take the lead on resolving any account issues, shepherd, and champion resolution
● Resolve first line issues and misunderstandings
● Deliver consistent messaging in communications to support our Company's Animal Health strategic priorities
● Candidate possesses professional and advanced presentation skills, focused on providing solutions for the customer
**Leadership Responsibilities** may include, but are not limited to: **(20%)**
● Take leadership role to identify and adhere to key account management timelines for key leadership discussions, quarterly reviews, and presentations
● Take the lead on issues to understand how all scenarios and groups work together across organizations; Be an advocate for the distributor and our Company's Animal Health on shared goals
● Partner, communicate, and facilitate collaborative interactions with peer organizations to ensure objectives, tactics, and long-term strategies are aligned and executed appropriately to achieve business goals
● Ensure plans/actions/decisions do not negatively impact other of our company's species / business units
● Share best practices and organizational learnings with the Marketing organization and company-wide, where appropriate
● Applicable candidate must be able to lead without authority, driving key strategic imperatives in conjunctions with the Area Business Leaders, RM teams and TMs
**Organizational Network and Collaboration Internal Key Contacts:**
● Species Leads, Channel Management Team, Area Business Leaders, Regional Managers Territory Managers, Strategic Account Team, Finance, Marketing, CABU Leadership, Sales Leader,
**External Key Contacts:**
● External C-suite and Distributor's sales leadership, middle management, outside sales reps, inside sales reps, marketing leadership,
● External company networks, industry associations
**Required Education:**
● Bachelor's degree required (animal science focus preferred)
● MBA preferred
**Required Skills/Abilities:**
● Minimum of five (5) years account management or equivalent experience.
● Demonstrated ability to work within US animal health industry landscape.
Must be results oriented and able to work independently with little direct supervision.
● Take action and don't wait for someone to bring it to your attention.
● Superior organizational, analytical, and time management skills.
● Ability to work collaboratively across all species, coordinating activities, leveraging resources, and knowledge of accounts to identify opportunities/solutions to resolve customer issues and drive results.
● Demonstrated understanding of positions' contribution to the business goals and willingness to adopt changes to current processes, identifying emerging needs, and participating in defining innovative solutions to meet customer needs.
● Exhibits expert skills in identifying unmet and evolving needs of customers and is sought out to provide customer-centric solutions that drive long-term sustainable results.
● Demonstrates expertise in building partnerships and sustainable relationships with customers leveraging business insights to drive solutions and strategies throughout the customers' organizations.
● Demonstrated ability to develop and implement an accurate business plan.
● Excellent oral, written, and presentation communication skills.
● Strong understanding of financial and business metrics.
● Strong selling and negotiation skills.
● History of sound decision making and innovative thinking.
● **Up to 7** **0% Travel; this ro** **le is national in scope - the selected candidate should reside near a major US airport to fulfill travel requirements as needed for the role**
**Required Skills:**
Account Management, Account Management, Agile Methodology, Animal Health Sales, Animal Science, Bid Management, Business Management, Business Planning, Client-Centric, Contract Management, Customer Centric Solutions, Customer Relationship Building, Customer Satisfaction, Data Analysis, Global Supply Chain, Industry Knowledge, Market Analysis, Marketing Leadership, Operational Excellence, Sales Forecasting, Sales Reporting, Sales Strategy Development, Seafood Processing, Strategic Selling, Veterinary Medicine {+ 1 more}
**Preferred Skills:**
Current Employees apply HERE (*****************************************************
Current Contingent Workers apply HERE (*****************************************************
**US and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (*************************************** if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights (******************************************************************************************
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts (**********************************************
**U.S. Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$129,000.00 - $203,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at ****************************************************** .
You can apply for this role through **************************** (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
75%
**Flexible Work Arrangements:**
Remote
**Shift:**
1st - Day
**Valid Driving License:**
Yes
**Hazardous Material(s):**
n/a
**Job Posting End Date:**
01/20/2026
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R379855
$129k-203.1k yearly 8d ago
Direct Care Staff - Group Leader
Sequel Youth Services 3.9
Group leader job in Mountain Home, ID
Department: Group Living Job Status: Full-time Reports to: Team Leader FLSA Status: Exempt Positions Supervised: Group living staff Amount of Travel: 5% Work Schedule: Ability to remain flexible to accommodate changes in work schedule, includes working weekends and all shifts
POSITION SUMMARY:
Under the direction of the Team Leader, the GroupLeader will provide supervision, support, and structure to students in the program. GroupLeader supervises and assists students in all program related activities using professionally acceptable methods and techniques. The GroupLeader is directly responsible for supervision of Group Living Staff and carries out the responsibilities in accordance with the organization's policies and applicable laws. Must be patient and have the ability to remain calm in difficult situations. Sequel - Mountain Home Academy services adolescent males, ages 10-18, with severe psychiatric, behavioral, and sexual disorders.
Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS:
Supervise and maintain routine order with students in their daily routines and activities.
Ensures students' rooms and common areas are clean and orderly.
Transport students to on/off campus activities and maintain student count.
Interacts with students in a professional manner to elicit positive change.
Completes documentation requirements accurately and on time.
Remains current in and initiates emergency procedures when required.
Provide safety and assists in crisis management for student population.
Completes coaching notes, verbal warnings when required, staff evaluations and development growth plans for everyone under their supervision.
Any other reasonably related duties as assigned by the Group Living Director and/or the Executive Director.
Supports by action and example the Sequel - Mountain Home Academy Creed.
Supports and follows all Sequel - Mountain Home Academy policies and procedures.
Adheres to Sequel - Mountain Home Academy policy and practice concerning issues of creation, editing, transmission, storage and disposition of all Protected Health Information (PHI).
POSITION QUALIFICATIONS:
Competency Statement(s):
Accountability - Ability to accept responsibility and account for his/her actions.
Adaptability - Ability to adapt to change in the workplace.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Decision Making - Ability to make critical decisions while following company procedures.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Safety Awareness - Ability to identify and correct conditions that affect employee and student safety.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
SKILLS & ABILITIES:
Education:
High School Graduate or General Education Degree (GED).
Experience:
One year related experience working with at-risk youth is preferred.
Computer Skills:
Intermediate computer skills in Microsoft Office Products and operating systems.
Certifications & Licenses: N/A
Physical Demands Lift/Carry
Stand C (Constantly) 10 lbs. or less C (Constantly)
Walk C (Constantly) 11-20 lbs. O (Occasionally)
Sit O (Occasionally) 21-50 lbs. O (Occasionally)
Manually Manipulate O (Occasionally) 51-100 lbs. O (Occasionally)
Reach Outward O (Occasionally) Over 100 lbs. O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb O (Occasionally) Push/Pull
Crawl O (Occasionally) 12 lbs. or less F (Frequently)
Squat or Kneel 0 (Occasionally) 13-25 lbs. F (Frequently)
Bend O (Occasionally) 26-40 lbs. F (Frequently)
Grasp C (Constantly) 41-100 lbs. F (Frequently)
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements:
· Sense of Sight (Near, Distance, Color, Peripheral, Depth Perception)
· Sense of Sound (emergency sirens, alarms)
· Sense of Smell
· Sense of Taste
· Sense of Touch
WORK ENVIRONMENT:
Must possess high moral and ethical values, have a willingness to be open to learning and growing. Must have interpersonal skills to work as an integral part of a team and be able to display professional interpersonal/personal boundaries, a maturity of behavior and judgment. Must adhere and participate in the company's safety program and possess a valid Idaho driver's license. This position requires the ability to be certified in CPR, First Aide Et Blood Borne Pathogens/Infection Control, SCM, Environment of Care and Positive Peer Culture. Ability to remain flexible to accommodate changes in the work schedule; includes working weekends & holidays.
$32k-37k yearly est. 8d ago
Lead, Channel Activation
Under Armour, Inc. 4.5
Group leader job in Boise, ID
**Lead, Channel Activation** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. (***************************************************************************************************************************************************
**Purpose of Role**
The DTC Channel Activation Lead is directly responsible for driving physical retail KPIs across UA's Brand House (BH) stores. This role owns the seasonal Go-to-Market (GTM) activation planning process within the DTC marketing function and is a core member of the Brand House pod, ensuring every in-store activation ladders up to seasonal business objectives, product priorities, and brand goals.
This role bridges strategy and execution - translating financial targets, product stories, and consumer insights into clear, measurable activation plans that drive traffic, trial, conversion, and loyalty. The Lead is accountable for ensuring GTM activations deliver commercial impact while maintaining a strong, premium brand experience that connects authentically with the team athlete.
This is not an events role. It is a commercial activation role focused on how the brand shows up in-store each season to deliver measurable results and a consistent athlete-first experience.
**Your Impact**
- Accountable for driving Brand House traffic, conversion, engagement, and loyalty acquisition through seasonal activations that have a direct, measurable impact on DTC commercial results and are tracked against retail business KPIs.
- Responsible for execution of activation plans across the BH fleet, collaborating with cross-functional partners to ensure delivery of best-in-class retail experiences
- Partner with the Sr. Manager and BH Pod to forecast activation performance, assess ROI, and refine future seasonal plans based on data and hindsight.
- Own the seasonal GTM activation planning process for Brand House, ensuring all activations ladder to the overarching DTC Channel Activation strategy and seasonal financial goals.
- Act as an integral member of the Brand House Pod, collaborating with Merchandising, Visual, and DTC Strategy teams to align activation priorities to key product stories and commercial opportunities.
- Lead GTM activation milestones end-to-end - from brief through execution - ensuring full cross-functional alignment and delivery readiness.
- Identify opportunities to use in-store activations to acquire new 16-24-year-old team athletes into the UA Rewards loyalty program.
- Develop retention-focused activations that drive repurchase and engagement from existing loyalty members.
- Collaborate closely with the BH Channel Marketer to ensure all GTM activation plans ladder directly back to the Brand House channel strategy and business priorities and with the Sr. Manager, DTC Channel Activation, to ensure GTM activations integrate with broader initiatives such as Team Sports programming, grassroots engagement, and seasonal brand campaigns.
- Track post-activation performance, conduct hindsights, and evolve future plans based on learnings and retail and consumer engagement trends.
ADDITIONAL INFORMATION
- Travel up to 25-30% annually to support activations and in-store execution.
- Must be flexible for evening or weekend work tied to key activation moments.
**Qualifications**
- Bachelor's degree with typically 8 years of relevant experience or Master's degree with typically 6 years of relevant experience or Typically 12 years of relevant work experience without degree
- Bachelor's degree in Marketing, Business, or related field.
- 6-8 years of experience in retail marketing, activation strategy, or consumer engagement roles.
- Deep understanding of store-level business drivers and retail KPIs.
- Proven ability to connect brand storytelling to measurable business outcomes.
- Exceptional project/ program management skills, with a track record of leading internal partners through cross-team initiatives, from concept to completion
- Strong collaboration skills with demonstrated success influencing cross-functional partners.
- Organized, strategic, and able to manage multiple priorities under tight timelines.
- Data-driven mindset with an ability to connect creative ideas to commercial performance.
- Ability to pivot with changing business needs and priorities, actively anticipating obstacles and autonomously finding solutions rooted in experience and data
- Detail-oriented with a deep commitment to delivering premium, product-driven consumer experiences.
**Workplace Location**
+ **Location:** This individual must reside within commuting distance from our Baltimore office.
+ **Work Schedule:** This role follows a hybrid work schedule, requiring 4 days in-office per week.
+ **Travel: 25-30%**
Sponsorship Eligibility: (US ONLY) UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.
**Relocation**
+ No relocation provided
**Base Compensation**
$107,442.44-$134,303.05 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
**Benefits & Perks**
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 164431
Location:
Remote, US
Business Unit: Corporate
Region: North America
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
$32k-38k yearly est. 12d ago
Site Lead Process Engineer
R1 RCM 4.8
Group leader job in Boise, ID
The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability.
**Key Responsibilities**
**Leadership & Strategy**
+ Lead site-based consulting teams aligned to the managed software delivery model.
+ Translate strategic objectives into operational plans and performance targets.
+ Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction.
**Client Delivery & Value Creation**
+ Oversee execution of client use cases, ensuring measurable outcomes and ROI.
+ Oversee training and change management plans to drive adoption of best practices
+ Build trusted relationships with customer stakeholders to drive engagement and reference ability.
+ Ensure proactive issue resolution and continuous improvement in service delivery.
+ Ensure steady state client satisfaction through proactive engagement.
**Financial & Operational Accountability**
+ Manage site-level P&L, including budgeting, forecasting, and performance tracking.
+ Monitor key operating metrics to optimize resource allocation and team productivity.
**Talent Development**
+ Coach and develop team leads and foster a culture of accountability and excellence
+ Support recruitment and retention of top consulting talent.
**Qualifications**
+ Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L-preferably within healthcare, BPO, or enterprise software.
+ Proven ability to lead cross-functional teams in a matrixed environment
+ Adept with Ai tools and enthusiastic about the conversion of technology and operations
+ Strong communication, change management and stakeholder management skills.
+ Bachelor's degree - equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred.
+ Up to 50% of travel required depending on area and client location
For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 30.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#LI-TC01
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
$32k-48k yearly est. 60d+ ago
Senior Center Recreation Leader
City of Boise (Id 4.0
Group leader job in Boise, ID
Summary Statement The Senior Center Recreation Leader supports the Dementia Day Care Program at the Senior Center by assisting and leading engaging activities such as games, arts, and crafts that promote social connection, creativity, and joy for participants. Training is provided to equip staff with the skills needed to work compassionately and effectively with individuals living with dementia. The position also helps coordinate safe and enjoyable programs, provides excellent customer service, and drives the senior shuttle as needed. Candidates must be capable of driving a 12- or 15-passenger van. This At-Will position is open to individuals 19 years of age or older.
Essential Functions
* Leads day trips for adults in Boise and the surrounding area.
* Drives 12-passenger shuttle or 15-passenger van. Ensures the safety and well-being of clients.
* Acts as liaison between Boise Parks and Recreation and activity destinations.
* Properly manages money for group activities in the community.
* Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
* High school diploma, GED, or equivalent.
* Six months' experience volunteering or working with adults in a customer service role.
Ability to:
* Communicate and establish rapport with participants of all ages and ability levels
* Deal with the public, coworkers and supervisors in a friendly and tactful manner
* Recognize and redirect misbehavior
* Use strong human relations and organizational skills
* Display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations
* Communicate effectively in the English language at a level necessary for efficient job performance
* Complete assignments in a timely fashion
* Understand and comply with all rules, policies and regulations
* Maintain prompt and regular attendance
* Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation
* Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
* One year of experience teaching classes or leading programs with multiple participants
* Current certification in CPR/First Aid
Licensing And Other Requirements
* Valid state-issued driver's license.
Special Requirements
Applicants must be able to pass:
* City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
* Driving Record Check
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 50 pounds. The noise level is frequently moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand and walk. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position. Work includes protected exposure to bodily fluids and chemicals. Lead programs inside of community centers and outside.
$24k-28k yearly est. 12d ago
Claims Team Lead - Workers Compensation
Sedgwick 4.4
Group leader job in Boise, ID
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Team Lead - Workers Compensation
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
**PRIMARY PURPOSE OF THE ROLE:** To supervise the operation of multiple teams of examiners and technical staff for workers compensation for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
+ Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
+ Provides technical/jurisdictional direction to examiner reports on claims adjudication.
+ Compiles reviews and analyzes management reports and takes appropriate action.
+ Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
+ Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
+ Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
+ Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
+ Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
+ Assures that direct reports are properly licensed in the jurisdictions serviced.
+ Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.
**Experience**
Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience.
** Skills & Knowledge**
+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
+ Provides support, guidance, leadership and motivation to promote maximum performance.
**SUPERVISORY RESPONSIBILITIES**
+ Thorough knowledge of claims management processes and procedures for multiple product lines
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Leadership/management/motivational skills
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Excellent negotiation skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $95,000 - $110,000/yr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits_
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_\#teamlead #claims #remote #LI-remote_
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$95k-110k yearly 60d+ ago
Appeals Clinical Team Lead
Pacificsource Health Plans 3.9
Group leader job in Boise, ID
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes.
Essential Responsibilities:
Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions.
Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks.
Responsible for the orientation and training of new hires.
Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees.
Participate in hiring decisions in concert with Appeals and Grievance Director and HR.
Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate.
Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities.
Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department.
Utilize and promote use of evidence-based medical criteria.
Maintain modified caseload consistent with assigned responsibilities.
Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate.
Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers.
Provide backup to other departmental teams or management staff, as needed.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information.
Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations.
Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director.
Perform other duties as assigned.
Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred.
Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed.
Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or groupleadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision.
Competencies
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
$72k-99k yearly est. Auto-Apply 44d ago
Data & Recon Team Lead
Clearwater Analytics, Ltd.
Group leader job in Boise, ID
The Data & Recon Team Lead is responsible for overseeing all aspects of intelligence gathering, data analysis, and strategic decision-making. They must possess strong analytical skills, proficiency in technical tools, and excellent communication abilities. This role requires effective leadership, adaptability to changing environments, and a commitment to ethical conduct and data privacy. The ideal candidate will have deep domain knowledge, strong problem-solving skills, a collaborative mindset, and the ability to inspire and motivate teams.
Responsibilities:
Team span, responsible for handling a team of 5 to 10.
Trusted to consistently provide accurate, timely, and comprehensive responses to routine and non-standard inquiries, both in written and verbal interactions with internal and external parties.
Actively identifies and seizes servicing opportunities for both personal and team growth.
Takes a hands-on role in the onboarding process for new hires, engaging in their learning and providing feedback on skill development.
Establishes and communicates standards to the team, regularly overseeing weekly department metrics to uphold department KPIs.
Conducts regular evaluations of team members to ensure efficiency in their roles, including assessing employee anti-patterns, goals, aspirations, strengths, and weaknesses, often in collaboration with the division lead.
Collaborates with the division lead to identify areas for performance improvement and implements necessary changes.
Contributes to achieving operational targets by participating in annual external calls under the guidance of the division lead.
Maintains interaction with the Reconciliation Audit team on a monthly basis, implementing remediation and prevention strategies, and conducting monthly reviews with support from the Division Lead or Reconciliation Audit Lead.
Practices rigorous oversight and quality assurance by monitoring team emails and providing frequent feedback to team members on a weekly basis.
Ensures the team consistently meets daily metrics of timeliness and completeness, driving improvements to mitigate risks or shortcomings.
Focuses on client success and employee development, often relying on mentorship from the Division Lead.
Ensures high-quality service and operational performance within the parameters of client expectations.
Actively participates in projects with upper management that align with company goals.
Selects, develops, and evaluates projects aimed at improving 1-2 strategic initiatives annually, leveraging Lean Six Sigma practices.
Leads 1-2 projects a year with upper management, typically lasting 3-6 months, aligning with company goals.
Identifies opportunities for improvement within the department and takes the lead in implementing solutions by communicating ideas with leadership and driving change.
Collaborates with Subject Matter Experts to enhance auto reconciliation processes for troubled or newly implemented accounts.
Proficiently handles reconciliation for 2-3 of CW's markets (Corporate, Insurance, Investment Management, Government).
Recognizes the importance of asset managers/custodians as partners and actively promotes collaboration with external portfolio data providers.
Participates in projects with other departments/teams to implement standard operating models and procedures for large/major clients, ensuring client success and compliance.
Proactively seeks automation opportunities in collaboration with Subject Matter Experts to improve auto reconciliation for accounts handled by the team.
Required Skills:
Proven ability to analyse information and anticipate outcomes to choose the best solutions.
Using a data driven approach to coordinate team and department efforts to exceed KPIs.
Ability to motivate and inspire team members, as well as provide them with the guidance and support they need to be successful is a leadership skill.
Ability to identify trends and opportunities, as well as to develop and implement strategies to achieve the team's goals.
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's & master's in finance or accounting.
7+ years relevant experience in leading a cross-functional and collaborative team.
6+ years releveant experience leading an operational team in a relevant industry- finance, accounting, or tech.
$38k-75k yearly est. Auto-Apply 8d ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Group leader job in Boise, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$38k-75k yearly est. 11d ago
Kids Assistant Leader
Life Time Fitness
Group leader job in Eagle, ID
Responsible for the safety, engagement and the overall operations of the Academy/Child Center while upholding Life Time's Mission and Vision Statements. Delivers the highest level of customer service, management, and consistency to both Members and Team Members. Partners with the Kids Manager and Team Members to ensure the best experience is offered for our junior members while in the Academy/Child Center and kids programming/events.
Job Duties and Responsibilities
* Provides exceptional customer service and a safe, clean, and friendly environment for Members and Guests
* Promotes and assists Kids Manager in preparing for events/programming along with marketing and driving participation numbers and revenue
* Manages the Academy/Child Center payroll within budgetary guidelines while making recommendations as needed to the Kids Manager
* Manages and supports the Kids team members by providing ongoing training, giving feedback, and coaching
* Completes the casting, interviewing, hiring, and onboarding of kids team members
* Completes inventory and assists in ordering and maintaining supplies, toys and equipment wihin the Academy/Child Center and for Events and Programming
Position Requirements
* High School Diploma or GED
* 2 years of experience teaching or working in a children's program
* 2 years of experience in day care setting as a lead teacher or two consecutive summers of camp experience with increased responsibility
* 2 years of supervisory/management experience
* Successfully complete and pass Kids On-Demand Certifications before 1st day of work
* First Aid certification, Infant/Child and Adult CPR/AED certification required within the first 60 days of hire
* Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
Preferred Requirements
* Experience working with children
* The ability to engage a group of children in an activity
* Customer service and strong communication skills
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$22k-40k yearly est. Auto-Apply 9d ago
Lead Specialist, Appeals & Grievances
Molina Healthcare 4.4
Group leader job in Boise, ID
Provides lead level support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the Centers for Medicare and Medicaid Services (CMS).
**Essential Job Duties**
- Serves as team lead for submission, intervention and resolution of appeals, grievances, and/or complaints from Molina members, providers and related outside agencies.
- Trains new employees and provides guidance to others with respect to complex appeals and grievances.
- Researches and resolves escalated issues including state complaints and high visible complex cases.
- In conjunction with claims leadership, assigns claims work to team.
- Prepares appeal summaries and correspondence, and documents information for tracking/trending data.
- Prepares draft narratives, graphs, flowcharts, etc. for use in presentations and audits; researches claims appeals and grievances using support systems to determine appeals and grievances outcomes.
- Requests and reviews medical records, notes, and/or detailed bills as appropriate; formulates conclusions per protocol and other business partners to determine response; assures timeliness and appropriateness of responses per state, federal and Molina guidelines.
- Meets claims production standards set by the department.
- Applies contract language, benefits, and review of covered services.
- Contacts members/providers via written and verbal communications as needed.
- Prepares appeal summaries and correspondence and documents findings; includes information on trends if requested.
- Composes all correspondence, appeals/disputes, and/or grievances information concisely and accurately, and in accordance with regulatory requirements.
- Researches claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment errors.
- Resolves and prepares written response to incoming provider reconsideration requests relating to claims payment, requests for claim adjustments, and/or requests from outside agencies.
**Required Qualifications**
- At least 3 years of managed care experience in a call center, appeals, and/or claims environment, or equivalent combination of relevant education and experience.
- Health claims processing experience, including coordination of benefits, subrogation and eligibility criteria.
- Experience with Medicaid and Medicare claims denials and appeals processing, and knowledge of regulatory guidelines for appeals and denials.
- Strong customer service experience.
- Strong organizational and time management skills; ability to manage simultaneous projects and tasks to meet internal deadlines.
- Strong verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
**Preferred Qualifications**
- Customer/provider experience in a managed care organization (Medicaid, Medicare, Marketplace and/or other government-sponsored program), or medical office/hospital setting.
- Completion of a health care related vocational program in health care (i.e., certified coder, billing, or medical assistant).
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.65 - $46.42 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$21.7-46.4 hourly 4d ago
Team Lead
Tempur Sealy International 4.6
Group leader job in Boise, ID
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!
The Tempur-Pedic team lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties.
OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
Generous
Paid Time Off:
You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of:
80 holiday hours (this is a combination of fixed dates and floating holidays)
80 vacation hours (10 vacation days)
56 sick leave hours (7 sick days)
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
401(k) Retirement Plan Options
Generous Employee Purchase Discounts
Pay Range:
The total estimated annual compensation, including base pay and incentives, is $ 35,000 - $ 60,000.
Hourly Rate: $22.00/hr.
What You'll Do (Essential Duties and Responsibilities):
Assist in managing and maintaining responsibility for the overall performance of the store.
Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy's brand.
Continue to perform all the Retail Sales Associate responsibilities at an exceptional level.
Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.
Assist the store manager with merchandising, implementing company programs, and other needs.
Solve problems within the sales team and direct larger issues to the Store Manager.
Perform other duties as assigned.
$35k-60k yearly 1d ago
Team Lead, Quality Excellence
Rxbenefits 4.5
Group leader job in Boise, ID
RxBenefits is hiring! We are adding resources to the Member Services team. The Quality Excellence Team Lead will lead a team of Quality Analysts focused on improving the quality of customer interactions while enhancing efficiency of our operations. The successful candidate will be responsible for developing a best-in-class quality program by establishing brand driven quality evaluation standards, implementing automated evaluation strategies, and improving performance through employee development and accountability. In addition, this position will deliver continuous improvement in the quality assurance program to meet evolving business needs.
In addition, the Quality Excellence Team Lead will lead a team of Mentors who are responsible for various support functions including but limited to daily support, coaching, and development of Member Services Representatives, supporting New Hire Training and On the Job Training, member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work closely with Leadership, Recruiting, Human Resources, and Learning and Development to identify, refine, incorporate, and evolve the definition of excellence across the representative life cycle including interviewing, onboarding and new hire training program, ongoing monitoring, support, and development of representatives through a well-defined, metric-driven quality program
**Job Responsibilities Include:**
General
+ Gather data, perform analysis and validation, draw conclusions to make decisions that advance and improve the representative life cycle program
+ Meet and exceed defined key performance indicators (KPIs) ensuring KPIs are indicators of success
+ Prepare reports and business reviews to illustrate overall program effectiveness and opportunities
+ Ensure processes and policies are followed by representatives in the course of service delivery; modify and enhance policies and tools to improve representative success
+ Monitor complaints to identify recurring issues; collaborate within and outside of the department to delegate and/or lead improvement efforts as appropriate
+ Ensure representative call handling and training resources are current, accurate, and user friendly
+ Identify knowledge gaps and work with management and training to resolve
+ Develop and perform ongoing engagement to keep staff motivated and optimize performance
+ Support Workforce Management (WFM) activities to ensure agent competency and training timelines align with the projected needs of the WFM team
Quality
+ Own and enhance quality program, scorecards, curriculum design, and QA analytics
+ Oversee performance monitoring, measurement, and evaluation of all representatives to improve efficiency; ensure foresight to annual performance reviews
+ Strong conflict resolution and decision-making skills; able to navigate complex situations with fairness, professionalism, and sound judgment.
+ Develop procedures for team communication and tracking of coaching metrics
+ Provide training and support to Quality Analysts on systems, policies, procedures, and core processes
+ Partner with Training using results from monitoring and other quality programs to create or enhance training materials to address skillset and knowledge gaps
+ Coordinate and facilitate call calibration sessions to ensure accurate and consistent feedback to the overall department
+ Scale the quality program through increasing Quality Analysts productivity and automation and analytics capabilities
Mentor Leadership
+ Oversees and directs the day-to-day activities of Mentors
+ Address and/or delegate more complex member inquiries, tier 2 escalations, and concerns
+ Oversee escalation process, timely resolution, and directing member outreach phone calls
+ Develop procedures, processes, reporting, and communications to ensure the Mentor program is consistently successful in supporting Member Services
+ Support agent acute performance-related development opportunities identified thru escalation line as well as internal and external customer feedback
+ Monitor the department feedback channels to ensure adequate coverage for timely response and resolution with a goal of working issues timely through to resolution and communication of the resolution
_Required Skills/Experience Include:_
+ Bachelor's degree Education or equivalent work experience.
+ 1-2 years of proven experience as call center supervisor or similar leadership position
+ Experience in a contact center environment in a Quality role
+ Experience gathering, conducting and evaluating data, identifying points of improvement, and developing clear and compelling solutions and strategies from the findings
+ Strong working knowledge of Five9 and Virtual Observer, preferred or other relevant contact center phone and QA systems
+ Exceptional verbal & written communication skills
+ Working knowledge of MS Office
+ Knowledge of performance evaluation procedures
+ Outstanding communication and negotiation abilities
+ A results-oriented approach
+ Excellent organizational and leadership skills
+ Ability to work in a fast-paced environment with targeted deadlines.
+ Strategic thinker and strong analytical skills
+ Proven track record of success in managing individual contributors
+ Superior written and verbal communication skills and presentation skills
+ Excellent leadership and developmental skills, virtual team experience
+ Demonstrated success managing new initiatives while meeting operating and fiduciary requirements
+ Excellent time management, planning, organizing, and prioritizing skills
+ Team-oriented, self-motivated, performance-oriented
+ Ability to foster trust and build strong business partnerships
+ Business acumen to support senior leaders
+ Must be non-biased and confidential in all work activities
+ Collaborative worker with experience coordinating with other departments such as client implementations, client services, and other operational units impacting resources.
_Preferred Skills/Experience Include:_
+ Proficiency in multiple languages
_Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._
_We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._
_RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_
+ _Remote first work environment_
+ _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_
+ _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_
+ _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_
+ _401(k) with an employer match up to 3.5% available after 60 days_
+ _Community Service Day to give back and support what you love in your community_
+ _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_
+ _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_
+ _Tuition Reimbursement for accredited degree programs_
+ _Paid New Parent Leave that can be used for adoption or birth_
+ _Pet insurance to protect your furbabies_
+ _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_
RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$56.8k-71k yearly 9d ago
Temporary Talent Workforce: Lead Specialist, Growth & Development
Deloitte 4.7
Group leader job in Boise, ID
This is a temporary salaried opportunity to join Deloitte Services LP for a short-term assignment. Temporary employees are not eligible for Deloitte's health benefits, life insurance, PTO or subsidies offered through the Health & Fitness program. They are, however, covered under Deloitte's Business Travel Accident policy and may participate in Before-Tax Transit benefits.
Recruiting for this role ends on 12th November,2025
Work you'll do You will actively participate in projects focused on aligning learning and development solutions with business priorities. Responsibilities may include:
+ Plan, execute and operationalize in-person and virtual development programs and processes
+ Draft compelling PowerPoint presentations to communicate training plans, progress, and outcomes to senior leadership and other key stakeholders
+ Maintain a high level of accuracy and attention to detail when creating and reviewing deliverables
+ Assist in the creation and development of various learning programs and training experiences, to help Deloitte personnel develop the capabilities and knowledge needed to grow at Deloitte
+ Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs and peers
+ Use critical thinking skills to identify, research, conduct data analysis, and recommend solutions to complex problems
+ Apply project and program management experience: organization, managing details, keeping multiple tasks/projects on track
+ Demonstrate the ability to adapt quickly to changing priorities and business needs.
+ Be proactive in identifying opportunities for improvement and innovation in learning and development practices.
The successful candidate will possess:
+ Strong understanding of adult learning principles
The TeamGrowth & Development at Deloitte aims to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients. Focus includes:
+ Bringing out the leader in every person
+ Delivering a holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people
+ Positioning our people to help tackle some of the most complex issues in business, our communities and society at large.
+ Providing knowledge and skills development to enable business performance and the professional growth of our professionals, enabling them to serve clients and grow in their careers.
+ Partnering closely with business teams to identify, prioritize, and address a diverse set of professional, technical, and leadership skills within networks, career models, and levels.
QualificationsRequired:
+ Bachelor's Degree
+ Minimum 6 years of related professional experience in developing learning programs and training experiences
+ Must be eligible to work in the United States without the need for employer sponsorship, now or in the future
+ Ability to travel up to 20%, on average, based on the work you do and the clients and industries/sectors you serve.
+ Must be able to come into the office periodically for office events
Preferred:
+ Previous instructional design experience
+ Experience working in a learning and development organization
+ Prior consulting or professional services experience
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72900 to $134,300.
Information for applicants with a need for accommodation:
************************************************************************************************************
EA_ExpHire
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$72.9k-134.3k yearly 60d+ ago
Aviation Team Lead
Keller Associates 4.5
Group leader job in Meridian, ID
Job DescriptionSalary:
We are on the lookout for individuals who thrive in the collaborative spirit of engineering, where their efforts are appreciated, and excellence is recognized. Join our dynamic team where you can play a crucial role in creating a meaningful and long-lasting influence on the communities we serve. Apply now for our Aviation Team Lead opportunity based in our Meridian office.This opportunity is also available for thosewho live close to any of our office locations.
Job Summary:
The Aviation Team Lead will work closely with other engineers, technical specialists, and clients to successfully deliver innovative solutions for complex aviation projects and challenges.They will lead our Aviation efforts and brings experience in client management and coordination, FAA funding and regulation, airport planning, design, and project delivery. This is an exciting growth opportunity for a motivated person ready to take the next step in their career and contribute to our growing operations.
Duties/Responsibilities:
Represent Keller Associates, building relationships with new and existing clients, and sub-consultants.
In coordination with the Principal Engineer, develop marketing strategies for the aviation/airport market.
Maintain,update and execute strategic plan.
Lead aviation work by marketing aviation projects and then organizing team(s) to manage and deliver those projects.
Delegate tasks to team members according to their individual skill sets, experience, and abilities to ensure efficient completion of the project.
Collaborate with staff supervisors and other Project Managers for workload assignments.
Be responsible for the overall profitability of aviation projects, ensuring that jobs are conducted within project scope.
Develop solutions to complex problems that require a high degree of innovation and ingenuity.
Provide technical expertise by formulating and developing advanced design concepts, techniques, and standards.
Document and report project progress to Principal Engineer
Manage training, development, and mentoring of team members
Collaborate with Project Managers to monitor and guide Team Members project tasks.
Perform other duties as assigned.
Required Skills/Abilities:
Proven leadership skills
Excellent project management and organization skills
Ability to lead contract negotiation and execution.
Ability to work successfully with project managers and other discipline leads in multiple disciplines with a range of approaches.
Strong written and verbal communication skills
Understanding of FAA funding programs, design standards, and project delivery.
Education & Experience
Bachelors degree in civil engineering
8+years of civil engineering experience related to aviation design as well as experience in a leadership role.
Professional Engineer (PE) License required.
Strong leadership, organizational, analytical, and communication skills
Benefits:
Employee medical, dental, and vision insurance for employees and dependents
Short-term and long-term disability insurance
Company paid life insurance with option to buy up
Salary Advantage Program
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
401k match program & access to asset management services
Year-end bonus
Costco membership
Paid time off (PTO) and PTO sell back program
Paid Holidays
Parental Leave
Tuition Reimbursement
Paid day of community service
We are a mid-sized consulting firm providing water, wastewater, civil, transportation, and structural engineering services throughout the West including Oregon, Washington, Idaho, Nevada, and Utah. We provide client-focused solutions in surface water, water and wastewater engineering, as well as transportation planning, roadway, bridges and vertical structures, site civil design, construction management, electrical, controls, and surveying. Our clients include federal, state, and local agencies as well as small and medium sized cities. Our work is never boring and always influences the communities we serve. We take joy in everything we do from work to play our staff finds ways to be more human and balanced.
Please review the Voluntary Self-Identification of Disability form foundhereto answer the questions provided at the bottom of the application process.
Keller Associates, Inc. is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$57k-98k yearly est. 7d ago
Piping Design Lead / Discipline Specialist (33843)
Jacobs 4.3
Group leader job in Boise, ID
At Jacobs, we don't settle - always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we look into the future with great optimism and focus. We don't settle until we give our best and know that we're making a difference.
We're looking for a Piping Design Lead / Discipline Specialist who is excited about working on projects that enable the heart of our clients' business. This is a hybrid position; ideal candidate will be located in Portland, OR, Phoenix, AZ, Pittsburgh, PA or Boise, ID.
Join us and you'll have the chance to work on projects including state-of-the-art industrial and commercial facilities. You will be accountable for schedule and technical quality of assigned routine engineering tasks, as you gain familiarity with the client's expectations, scope, budget and schedule for assigned tasks, you'll effectively recognize and communicate scope and design changes promptly. Your multi-discipline, highly interactive team will review vendor drawings, execute piping engineering design, and develop design estimates. You'll also have the chance to utilize your technical expertise to mentor other professionals, helping your team discover what drives them, nurturing their purpose and guiding them forward.
As a Piping Design Lead, you will be responsible for:
* Developing, managing, and maintaining detailed project schedules and budgets using in-house and developed estimating and scheduling tools
* Assigning resources and staffing to project work
* Responsible for developing and implementing Jacob's Quality Assurance Plan
* Quality Assurance (QA) for space management and design of process and mechanical piping
* Training and staffing of area leads and design personnel
* Interfacing with key engineering disciplines, specifically process and mechanical engineering, pipe stress, and structural
* Working with multi-discipline team to plan work and provide design within schedule and budget
Bring your curiosity, talent for multi-tasking and collaboration, and extreme organizational skills and we'll help you grow, pursue, and fulfill what drives you - so we can make big impacts on the world, together.
* Associate's degree (AA) in Computer Aided Drafting and Design or similar technical degree
* At least 10 years of piping design experience
* Advanced working knowledge of piping design in 2D/3D modeling software, such as AutoCad, CADWorx, or Microstation
* Strong written and verbal communication skills
* Experience with Navisworks and Microsoft products (Outlook, Excel, etc.) and estimating software, such as Microsoft Project.
Ideally, you'll also have:
* Strong analytical and problem-solving skills
* Electronics industry experience
* Forward thinking, eager to learn best practices, and contribute with innovative ideas
* Displayed ability to learn quickly and driven to broaden knowledge base
* Ability to collaborate and work effectively in a variety of teams, including multi-disciplinary teams
* Experience with leading or managing teams
* Working knowledge of designs from other disciplines.
#afelectronics #LI-MP1
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
$31k-57k yearly est. 37d ago
Delivery/Driving Team Lead
Pepsico 4.5
Group leader job in Nampa, ID
Overview The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. Responsibilities Manage a group of delivery drivers Answer field customer calls regarding deliveries and ensure 100% customer service Ensure store delivery time windows are met daily Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides regularly (ideally 2x/week, minimum) Maintain process improvement to further enhance productivity of deliveries Ensure compliance of Department of Transportation and PBNA safety standards Conduct team meetings and safety training to ensure that preventive measures are enforced Demonstrate strong oral, written and interpersonal skills Possess very strong organizational and prioritizing skills Have a highly developed sense of urgency Demonstrated results in improving business performance through leadership Compensation and Benefits: The expected compensation range for this position is between $60,600 - $94,450. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications A minimum of 2 years managing frontline employees Bachelor's degree and/or equivalent work experience Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends. Work week will be Tuesday-Saturday Class A, CDL certified not mandatory but strongly recommended Must be willing and able to lift up to 40 lbs. periodically This position is limited to persons with indefinite right to work in the United States Must have a valid driver's license Safe driving record strongly preferred EEO Statement Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement
A minimum of 2 years managing frontline employees Bachelor's degree and/or equivalent work experience Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends. Work week will be Tuesday-Saturday Class A, CDL certified not mandatory but strongly recommended Must be willing and able to lift up to 40 lbs. periodically This position is limited to persons with indefinite right to work in the United States Must have a valid driver's license Safe driving record strongly preferred
Manage a group of delivery drivers Answer field customer calls regarding deliveries and ensure 100% customer service Ensure store delivery time windows are met daily Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides regularly (ideally 2x/week, minimum) Maintain process improvement to further enhance productivity of deliveries Ensure compliance of Department of Transportation and PBNA safety standards Conduct team meetings and safety training to ensure that preventive measures are enforced Demonstrate strong oral, written and interpersonal skills Possess very strong organizational and prioritizing skills Have a highly developed sense of urgency Demonstrated results in improving business performance through leadership Compensation and Benefits: The expected compensation range for this position is between $60,600 - $94,450. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
$60.6k-94.5k yearly 10d ago
Multi-Unit Team Leader
H&R Block, Inc. 4.4
Group leader job in Boise, ID
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
* Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
* Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#48960
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
$29k-39k yearly est. Auto-Apply 22d ago
O&O Park Team Lead
Sky Zone 3.8
Group leader job in Boise, ID
CircusTrix dba
Sky Zone
Team Lead
Full-time
Onsite
Department: Operations
Reports to: General Manager
Travel: N/A
FLSA: Non-Exempt
WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
____________________
WHO YOU ARE:
Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up. You'll rotate through key operational areas - Sales & Service, Parties & Events, and Food & Beverage/Facilities - gaining real responsibility, leadership experience, and the skills to run a shift like a pro.
No need to be a fully developed manager just dependable, driven, and ready to learn. You're the kind of person who shows up, jumps in, and sets the tone. When senior leaders aren't on-site, we'll count on you to step in as Manager on Duty (MOD) and keep the park running strong.
HOW YOU BRING OUR MISSION TO LIFE:
You lead from the floor and set the tone for your team by jumping in and helping the park run at its best. You'll grow your skills and make a real impact by delivering excellence in these key areas:
Leadership & Operations
Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow.
Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.
Guest Experience & Sales
Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings.
Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement.
Safety & Compliance
Enforce all safety policies and complete incident reports when necessary.
Ensure all opening, closing, and shift procedures are executed with consistency and accuracy.
Maintain cleanliness and operational readiness of the park throughout the shift.
Rotational Leadership Development
Sales & Service Lead
Drive front desk performance and membership sales while delivering service excellence.
Lead guest interactions with a focus on Sky Zone's “WOW” service standards.
Coach team members to maximize conversions and deliver consistent guest satisfaction.
Parties & Events Lead
Oversee execution of birthday parties, group events, and corporate outings delivering on positive memorable experiences.
Manage scheduling, staffing, and upsell opportunities for all party and event programs.
Ensure operational consistency and guest delight from booking to event completion.
F&B & Facilities Lead
Manage inventory and ordering of all cafe items.
Ensure health and safety standards are maintained in accordance with all inspection requirements/guidelines.
Oversee maintenance of equipment, attractions, and cleanliness across the park ensuring all is safe, clean, and in good working condition.
Lead facilities projects to elevate the guest experience and maintain a “best-in-class” look and feel.
*Part-time Flex Lead
(not available at all park locations)
Available primarily on weekends to help drive service and engagement.
Rotates as needed to cover breaks and time off for other Leads.
WHAT YOU BRING TO THE TEAM:
Success in this role starts with the right mindset, the drive to lead, and a solid foundation. Here's what that looks like:
You must be at least 18 years of age or older.
Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment.
Prior supervisory or leadership experience.
Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred.
Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams; comfortable learning new platforms as needed.
Availability to work evenings, weekends, and holidays when the park (and the magic) is most alive.
Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility.
Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others.
Curiosity about how daily operations connect to the bigger picture, including shift flow, guest experience, safety, and team performance.
A hands-on, team-first mindset, you're quick jump in where needed and support others without being asked.
A strong sense of personal ownership, you show up prepared, follow through on responsibilities, and lead by example.
Sound judgment and the ability to stay respectful, calm, and coachable in high-pressure moments.
Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed, with or without reasonable accommodation.
WHY THIS ROLE MATTERS:
Team Leads are future leaders in training. You help create a positive park culture by showing up with energy, integrity, and care. You set the tone for the team, support park operations in real time, and step into leadership moments that help everyone succeed.
This isn't about having it all figured out - it's about having the drive to grow, the awareness to improve, and the character to lead with trust. If you're ready to make an impact, grow your skills, and lead with heart, we'd love to have you on the team.
____________________
Compensation range is $15.50-$16.50/hr
based on qualifications and experience. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
Application deadline: Jan 5th, 2026
While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.
The average group leader in Boise, ID earns between $31,000 and $169,000 annually. This compares to the national average group leader range of $57,000 to $174,000.
Average group leader salary in Boise, ID
$72,000
What are the biggest employers of Group Leaders in Boise, ID?
The biggest employers of Group Leaders in Boise, ID are: