Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a creative, highly talented, and motivated Surface Transportation GroupLeader for immediate employment in the Meridian / Boise office. Responsibilities will include the oversight and management of active project and program tasks and teams, business development, and support for other Transportation projects, programs, and pursuits. Projects may include planning, preliminary engineering, final engineering, construction support services and program management for transportation or infrastructure projects for a range of active and prospective clients. The projects and programs will involve various market sectors including but not limited to surface transportation, transit, rail, bridges and structures, utilities, and misc. facilities.
The responsibilities of this position include, but are not limited to:
Formulate and execute project opportunity capture strategies, including teaming and positioning for strategic pursuits and identification of required staff resources to win and effectively deliver projects and programs
Establish relationships with both external and internal clients
Be a visible leader and trusted advisor to clients by promoting AECOM's values both internally and externally
Proven track record with client account management, project pursuit execution, and engineering staff development
Provides management and guidance to staff, enforces company and project policies, and serves as a primary liaison between AECOM and clients and stakeholders.
Manage and mentor staff to facilitate effective project and program delivery and to promote staff development.
Responsible for administering projects and programs from inception through contract closeout, including establishing specific objectives and policies, adherence to the scope, schedule and budget, risk management, and change management.
Demonstrated analytical skills, technical skills, and communication (oral and written) skills
Business Development including prospecting and proposal development with established relationships with local clients· including ITD and local agency specifications, policies, and procedures.
Approves and signs off on work.
Provides technical expertise for studies and design efforts.
Presents complex technical solutions to clients.
Performs quality control reviews of work developed by others.
Participates in development of technical proposals.
Strong technical resource to serve as technical advisor.
Provides specialized technical input to studies and design for staff's specific area of expertise.
Ability to lead and manage a Project.
Ability to lead and manage a Team.
Excellent people management skills
Develops study and design procedures to facilitate high-quality cost-effective work by others.
Participates in interdisciplinary review of project deliverables.
Uses expertise in all steps of completing discipline components of PA/ED and PS&E package.
Prepares technical specification sections.
Provides input to the development of engineering budget and schedule to meet requirements.
Qualifications
Minimum Requirements:
* BA/BS + 10 years of related experience or demonstrated equivalency of experience and/or education, including 2 years of leadership
Preferred Qualifications:
Bachelor's degree in Civil/Transportation Engineering
Professional Engineer in the State of Idaho or ability to obtain one within 6 months
15+ years of progressive experience designing and delivering projects
5 years' experience with proposal and business development, client presentations and relationship development
Project Management experience in transportation projects
Ability to proactively communicate and lead department staff
Established relationships with local clients: 10+ years of experience and familiarity with Idaho Transportation Department (ITD) and ID Counties including local agency specifications, policies, and procedures
Additional Information
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$85k-130k yearly est. 2d ago
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Group Leader (Transportation)
Ardurra Group, Inc.
Group leader job in Coeur dAlene, ID
Job Description
About Ardurra
At Ardurra, we're more than an engineering and consulting firm-we're a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values-Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit-we foster a culture that puts people first.
Job Summary
Ardurra is currently looking for a GroupLeader (Transportation) to join our growing team! The ideal candidate will be highly motivated to be in this role, participate in business development to identify and pursue opportunities, work alongside marketing, as well as discover new ways to network and build solid working relationships within the transportation industry! In this role, you will collaborate with multi-disciplinary project team members on various projects to execute and deliver on project performance from start to finish. Strong leadership and project management skills are crucial in this role with the focus to exceed client's expectations on project delivery while improving the overall transportation experience within the community!
Required Qualifications
Bachelor of Science in Civil Engineering
Idaho and/or Washington PE required OR ability to obtain within six-months
15+ years' experience in Transportation Project Management
Proficiency with Microsoft Office: Excel, Word
Excellent communication skills
Ability to lead existing staff and develop new staff as needed to support growth of the transportation group
Strong problem-solving skills and attention to detail and quality
Self-motivated, team-oriented individual with the ability to work on challenging projects in a team environment
Key Responsibilities
Lead & manage existing staff, projects, professionals, and clients
Prepare Construction Plans, Specifications, and Estimates for a variety of projects
The GroupLeader (Transportation) will have the opportunity to work on a variety of tasks and develop skills in many areas in support of transportation projects
Work in a team environment on the detailed design of urban and rural roadway projects using state, county, city or AASHTO standards for the design of: horizontal and vertical alignments, cross sections, intersection layout, interchange layout, roadway drainage including hydraulic reports, right of way plans, traffic design, and utility coordination
Manage and review the following plans: Roadway Sections, Erosion Control, Roadway Plan and Profiles, Drainage Plans and Profiles, Utility Plans, Signal Plans, Sign and Pavement Marking Plans, Traffic Control Plans and Construction Estimates
Oversee the creation and submission of technical reports, specifications, and calculations
This position provides autonomy to complete tasks with minimal supervision
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Ability to navigate various locations and settings of the company
Occasionally lift and/or move up to 25 pounds
Must possess a valid driver's license and be able to safely operate a vehicle
Salary Range
$160,000 to $210,000 (DOE)
Why Ardurra?
While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
NOTICE TO THIRD PARTY AGENCIES:
Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We're not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.
#LI-FP1
$43k-102k yearly est. 29d ago
Direct Care Staff - Group Leader
Sequel Youth Services 3.9
Group leader job in Mountain Home, ID
Department: Group Living Job Status: Full-time Reports to: Team Leader FLSA Status: Exempt Positions Supervised: Group living staff Amount of Travel: 5% Work Schedule: Ability to remain flexible to accommodate changes in work schedule, includes working weekends and all shifts
POSITION SUMMARY:
Under the direction of the Team Leader, the GroupLeader will provide supervision, support, and structure to students in the program. GroupLeader supervises and assists students in all program related activities using professionally acceptable methods and techniques. The GroupLeader is directly responsible for supervision of Group Living Staff and carries out the responsibilities in accordance with the organization's policies and applicable laws. Must be patient and have the ability to remain calm in difficult situations. Sequel - Mountain Home Academy services adolescent males, ages 10-18, with severe psychiatric, behavioral, and sexual disorders.
Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS:
Supervise and maintain routine order with students in their daily routines and activities.
Ensures students' rooms and common areas are clean and orderly.
Transport students to on/off campus activities and maintain student count.
Interacts with students in a professional manner to elicit positive change.
Completes documentation requirements accurately and on time.
Remains current in and initiates emergency procedures when required.
Provide safety and assists in crisis management for student population.
Completes coaching notes, verbal warnings when required, staff evaluations and development growth plans for everyone under their supervision.
Any other reasonably related duties as assigned by the Group Living Director and/or the Executive Director.
Supports by action and example the Sequel - Mountain Home Academy Creed.
Supports and follows all Sequel - Mountain Home Academy policies and procedures.
Adheres to Sequel - Mountain Home Academy policy and practice concerning issues of creation, editing, transmission, storage and disposition of all Protected Health Information (PHI).
POSITION QUALIFICATIONS:
Competency Statement(s):
Accountability - Ability to accept responsibility and account for his/her actions.
Adaptability - Ability to adapt to change in the workplace.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Decision Making - Ability to make critical decisions while following company procedures.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Safety Awareness - Ability to identify and correct conditions that affect employee and student safety.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
SKILLS & ABILITIES:
Education:
High School Graduate or General Education Degree (GED).
Experience:
One year related experience working with at-risk youth is preferred.
Computer Skills:
Intermediate computer skills in Microsoft Office Products and operating systems.
Certifications & Licenses: N/A
Physical Demands Lift/Carry
Stand C (Constantly) 10 lbs. or less C (Constantly)
Walk C (Constantly) 11-20 lbs. O (Occasionally)
Sit O (Occasionally) 21-50 lbs. O (Occasionally)
Manually Manipulate O (Occasionally) 51-100 lbs. O (Occasionally)
Reach Outward O (Occasionally) Over 100 lbs. O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb O (Occasionally) Push/Pull
Crawl O (Occasionally) 12 lbs. or less F (Frequently)
Squat or Kneel 0 (Occasionally) 13-25 lbs. F (Frequently)
Bend O (Occasionally) 26-40 lbs. F (Frequently)
Grasp C (Constantly) 41-100 lbs. F (Frequently)
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements:
· Sense of Sight (Near, Distance, Color, Peripheral, Depth Perception)
· Sense of Sound (emergency sirens, alarms)
· Sense of Smell
· Sense of Taste
· Sense of Touch
WORK ENVIRONMENT:
Must possess high moral and ethical values, have a willingness to be open to learning and growing. Must have interpersonal skills to work as an integral part of a team and be able to display professional interpersonal/personal boundaries, a maturity of behavior and judgment. Must adhere and participate in the company's safety program and possess a valid Idaho driver's license. This position requires the ability to be certified in CPR, First Aide Et Blood Borne Pathogens/Infection Control, SCM, Environment of Care and Positive Peer Culture. Ability to remain flexible to accommodate changes in the work schedule; includes working weekends & holidays.
$32k-37k yearly est. 10d ago
Lead, Channel Activation
Under Armour, Inc. 4.5
Group leader job in Boise, ID
**Lead, Channel Activation** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. (***************************************************************************************************************************************************
**Purpose of Role**
The DTC Channel Activation Lead is directly responsible for driving physical retail KPIs across UA's Brand House (BH) stores. This role owns the seasonal Go-to-Market (GTM) activation planning process within the DTC marketing function and is a core member of the Brand House pod, ensuring every in-store activation ladders up to seasonal business objectives, product priorities, and brand goals.
This role bridges strategy and execution - translating financial targets, product stories, and consumer insights into clear, measurable activation plans that drive traffic, trial, conversion, and loyalty. The Lead is accountable for ensuring GTM activations deliver commercial impact while maintaining a strong, premium brand experience that connects authentically with the team athlete.
This is not an events role. It is a commercial activation role focused on how the brand shows up in-store each season to deliver measurable results and a consistent athlete-first experience.
**Your Impact**
- Accountable for driving Brand House traffic, conversion, engagement, and loyalty acquisition through seasonal activations that have a direct, measurable impact on DTC commercial results and are tracked against retail business KPIs.
- Responsible for execution of activation plans across the BH fleet, collaborating with cross-functional partners to ensure delivery of best-in-class retail experiences
- Partner with the Sr. Manager and BH Pod to forecast activation performance, assess ROI, and refine future seasonal plans based on data and hindsight.
- Own the seasonal GTM activation planning process for Brand House, ensuring all activations ladder to the overarching DTC Channel Activation strategy and seasonal financial goals.
- Act as an integral member of the Brand House Pod, collaborating with Merchandising, Visual, and DTC Strategy teams to align activation priorities to key product stories and commercial opportunities.
- Lead GTM activation milestones end-to-end - from brief through execution - ensuring full cross-functional alignment and delivery readiness.
- Identify opportunities to use in-store activations to acquire new 16-24-year-old team athletes into the UA Rewards loyalty program.
- Develop retention-focused activations that drive repurchase and engagement from existing loyalty members.
- Collaborate closely with the BH Channel Marketer to ensure all GTM activation plans ladder directly back to the Brand House channel strategy and business priorities and with the Sr. Manager, DTC Channel Activation, to ensure GTM activations integrate with broader initiatives such as Team Sports programming, grassroots engagement, and seasonal brand campaigns.
- Track post-activation performance, conduct hindsights, and evolve future plans based on learnings and retail and consumer engagement trends.
ADDITIONAL INFORMATION
- Travel up to 25-30% annually to support activations and in-store execution.
- Must be flexible for evening or weekend work tied to key activation moments.
**Qualifications**
- Bachelor's degree with typically 8 years of relevant experience or Master's degree with typically 6 years of relevant experience or Typically 12 years of relevant work experience without degree
- Bachelor's degree in Marketing, Business, or related field.
- 6-8 years of experience in retail marketing, activation strategy, or consumer engagement roles.
- Deep understanding of store-level business drivers and retail KPIs.
- Proven ability to connect brand storytelling to measurable business outcomes.
- Exceptional project/ program management skills, with a track record of leading internal partners through cross-team initiatives, from concept to completion
- Strong collaboration skills with demonstrated success influencing cross-functional partners.
- Organized, strategic, and able to manage multiple priorities under tight timelines.
- Data-driven mindset with an ability to connect creative ideas to commercial performance.
- Ability to pivot with changing business needs and priorities, actively anticipating obstacles and autonomously finding solutions rooted in experience and data
- Detail-oriented with a deep commitment to delivering premium, product-driven consumer experiences.
**Workplace Location**
+ **Location:** This individual must reside within commuting distance from our Baltimore office.
+ **Work Schedule:** This role follows a hybrid work schedule, requiring 4 days in-office per week.
+ **Travel: 25-30%**
Sponsorship Eligibility: (US ONLY) UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.
**Relocation**
+ No relocation provided
**Base Compensation**
$107,442.44-$134,303.05 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
**Benefits & Perks**
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 164431
Location:
Remote, US
Business Unit: Corporate
Region: North America
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
$32k-38k yearly est. 13d ago
Senior Center Recreation Leader
City of Boise (Id 4.0
Group leader job in Boise, ID
Summary Statement The Senior Center Recreation Leader supports the Dementia Day Care Program at the Senior Center by assisting and leading engaging activities such as games, arts, and crafts that promote social connection, creativity, and joy for participants. Training is provided to equip staff with the skills needed to work compassionately and effectively with individuals living with dementia. The position also helps coordinate safe and enjoyable programs, provides excellent customer service, and drives the senior shuttle as needed. Candidates must be capable of driving a 12- or 15-passenger van. This At-Will position is open to individuals 19 years of age or older.
Essential Functions
* Leads day trips for adults in Boise and the surrounding area.
* Drives 12-passenger shuttle or 15-passenger van. Ensures the safety and well-being of clients.
* Acts as liaison between Boise Parks and Recreation and activity destinations.
* Properly manages money for group activities in the community.
* Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
* High school diploma, GED, or equivalent.
* Six months' experience volunteering or working with adults in a customer service role.
Ability to:
* Communicate and establish rapport with participants of all ages and ability levels
* Deal with the public, coworkers and supervisors in a friendly and tactful manner
* Recognize and redirect misbehavior
* Use strong human relations and organizational skills
* Display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations
* Communicate effectively in the English language at a level necessary for efficient job performance
* Complete assignments in a timely fashion
* Understand and comply with all rules, policies and regulations
* Maintain prompt and regular attendance
* Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation
* Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
* One year of experience teaching classes or leading programs with multiple participants
* Current certification in CPR/First Aid
Licensing And Other Requirements
* Valid state-issued driver's license.
Special Requirements
Applicants must be able to pass:
* City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
* Driving Record Check
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 50 pounds. The noise level is frequently moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand and walk. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position. Work includes protected exposure to bodily fluids and chemicals. Lead programs inside of community centers and outside.
The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability.
**Key Responsibilities**
**Leadership & Strategy**
+ Lead site-based consulting teams aligned to the managed software delivery model.
+ Translate strategic objectives into operational plans and performance targets.
+ Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction.
**Client Delivery & Value Creation**
+ Oversee execution of client use cases, ensuring measurable outcomes and ROI.
+ Oversee training and change management plans to drive adoption of best practices
+ Build trusted relationships with customer stakeholders to drive engagement and reference ability.
+ Ensure proactive issue resolution and continuous improvement in service delivery.
+ Ensure steady state client satisfaction through proactive engagement.
**Financial & Operational Accountability**
+ Manage site-level P&L, including budgeting, forecasting, and performance tracking.
+ Monitor key operating metrics to optimize resource allocation and team productivity.
**Talent Development**
+ Coach and develop team leads and foster a culture of accountability and excellence
+ Support recruitment and retention of top consulting talent.
**Qualifications**
+ Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L-preferably within healthcare, BPO, or enterprise software.
+ Proven ability to lead cross-functional teams in a matrixed environment
+ Adept with Ai tools and enthusiastic about the conversion of technology and operations
+ Strong communication, change management and stakeholder management skills.
+ Bachelor's degree - equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred.
+ Up to 50% of travel required depending on area and client location
For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 30.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#LI-TC01
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
$32k-48k yearly est. 60d+ ago
Team Leader Content Moderator - Yogyakarta
Teleperformance 4.2
Group leader job in Idaho
Responsibilities * Manage a team of ccontent moderator, ensuring that they adhere to company policies and procedures. * Monitor team performance metrics * Identify areas for improvement and implement strategies to enhance team performance * Coach and train team members to improve their skills and knowledge.
* Conduct regular performance evaluations and provide feedback to team members.
* Collaborate with cross-functional teams
* Prepare and present regular reports on team performance to the management team
Qualifications
Fluent in English both written and verbal (is a MUST) Willing to work in shifting schedule including night shift/weekend/ public holiday Has experience in same role at BPO Industry Proven leadership and management skills Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Ability to work in a fast-paced and dynamic environment. Placement at Yogyakarta Can join immediately
Title: Team Leader MaintenanceLocation: Twin Falls, ID
You've probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You'll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you'll join a winning team of 10,000+ people all dedicated to raising the bar - together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Summary
Oversee all aspects of the maintenance department, production lines and affiliated equipment, building and grounds. Schedule work and manpower to meet production demands., maintain the preventative maintenance system and work toward meeting or exceeding the plants safety and uptime goals. Control maintenance expenses by monitoring overtime and parts expenses weekly. Establish and maintain mechanical integrity and equipment reliability programs to ensure employee safety provide environmental security and maximize the plant's availability, product quality, and cost effectiveness. Other primary duties include ownership of the plant's PM/PdM activities; leadership of equipment performance tracking and repair/improvement prioritization; technical guidance and coaching of mechanical craftsmen; and engineering support of maintenance and capital projects.
Plan and schedule work force efficiently for utilization of employees.
Monitor downtime occurrences to maintain consistent operations.
Monitor the efficiencies of the production lines, paying special attention for maintenance and mechanical trends.
Train, motivate and direct employees to adhere to safe work methods and standard
procedures to ensure efficient utilization of employees.
Promote teamwork to achieve Company's goals and objectives
Maintain a cooperative working relationship with USDA officials
Control labor costs
Purchase of supplies and repair parts ensuring quality
Control departmental overtime
Monitor the machinery and equipment to ensure safety of the employees
Enforce the plant's safety program.
Compliance to all OSHA safety regulations and standards
Maintaining equipment for efficient operation within maintenance budget; operating within the constraint of the union contract and USDA regulations
Seek continuous improvement in the Maintenance Department employees and the efficiencies of the production lines.
Assumes full ownership of predictive and preventive maintenance activities including oil analysis, vibration analysis, engine-compressor analysis, and infrared thermography.
Continuously evaluates PM/PDM activities and frequencies to ensure optimum use of manpower and resources in maximizing equipment reliability.
Involve all associates in a team concept, keeping personnel safety, food safety and uptime as the top priorities.
Other duties as assigned.
Basic & Preferred Qualifications
Education/ Certifications: (Required & Preferred)
High School Diploma or General Education Degree (GED) preferred.
Skills and Experience:
3-5 years of previous maintenance experience preferred
Previous supervisory experience required
Ability to read and interpret documents such as safety rules, blue prints, schematics, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge and experience with Preventative Maintenance programs. Knowledge of Electronic and Electrical principles.
Experienced at writing: employee appraisals/evaluations, Maintenance procedures and Job Descriptions.
Must be computer literate.
CAD/Drafting experience desirable.
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services - mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Job Requisition ID: Req-258827Time Type: Full time The anticipated close date is a good faith estimate for when this job will be closed. Some jobs may be unposted or filled earlier or later than the Anticipated Close Date depending on interview processes and business needs. Anticipated Close Date: 11/30/2025In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $76,420.00 - $114,640.00
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
$31k-41k yearly est. Auto-Apply 18d ago
Temporary Talent Workforce: Lead Specialist, Growth & Development
Deloitte 4.7
Group leader job in Boise, ID
This is a temporary salaried opportunity to join Deloitte Services LP for a short-term assignment. Temporary employees are not eligible for Deloitte's health benefits, life insurance, PTO or subsidies offered through the Health & Fitness program. They are, however, covered under Deloitte's Business Travel Accident policy and may participate in Before-Tax Transit benefits.
Recruiting for this role ends on 12th November,2025
Work you'll do You will actively participate in projects focused on aligning learning and development solutions with business priorities. Responsibilities may include:
+ Plan, execute and operationalize in-person and virtual development programs and processes
+ Draft compelling PowerPoint presentations to communicate training plans, progress, and outcomes to senior leadership and other key stakeholders
+ Maintain a high level of accuracy and attention to detail when creating and reviewing deliverables
+ Assist in the creation and development of various learning programs and training experiences, to help Deloitte personnel develop the capabilities and knowledge needed to grow at Deloitte
+ Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs and peers
+ Use critical thinking skills to identify, research, conduct data analysis, and recommend solutions to complex problems
+ Apply project and program management experience: organization, managing details, keeping multiple tasks/projects on track
+ Demonstrate the ability to adapt quickly to changing priorities and business needs.
+ Be proactive in identifying opportunities for improvement and innovation in learning and development practices.
The successful candidate will possess:
+ Strong understanding of adult learning principles
The TeamGrowth & Development at Deloitte aims to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients. Focus includes:
+ Bringing out the leader in every person
+ Delivering a holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people
+ Positioning our people to help tackle some of the most complex issues in business, our communities and society at large.
+ Providing knowledge and skills development to enable business performance and the professional growth of our professionals, enabling them to serve clients and grow in their careers.
+ Partnering closely with business teams to identify, prioritize, and address a diverse set of professional, technical, and leadership skills within networks, career models, and levels.
QualificationsRequired:
+ Bachelor's Degree
+ Minimum 6 years of related professional experience in developing learning programs and training experiences
+ Must be eligible to work in the United States without the need for employer sponsorship, now or in the future
+ Ability to travel up to 20%, on average, based on the work you do and the clients and industries/sectors you serve.
+ Must be able to come into the office periodically for office events
Preferred:
+ Previous instructional design experience
+ Experience working in a learning and development organization
+ Prior consulting or professional services experience
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72900 to $134,300.
Information for applicants with a need for accommodation:
************************************************************************************************************
EA_ExpHire
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$72.9k-134.3k yearly 60d+ ago
Lead Specialist, Appeals & Grievances
Molina Healthcare 4.4
Group leader job in Idaho Falls, ID
Provides lead level support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the Centers for Medicare and Medicaid Services (CMS).
**Essential Job Duties**
- Serves as team lead for submission, intervention and resolution of appeals, grievances, and/or complaints from Molina members, providers and related outside agencies.
- Trains new employees and provides guidance to others with respect to complex appeals and grievances.
- Researches and resolves escalated issues including state complaints and high visible complex cases.
- In conjunction with claims leadership, assigns claims work to team.
- Prepares appeal summaries and correspondence, and documents information for tracking/trending data.
- Prepares draft narratives, graphs, flowcharts, etc. for use in presentations and audits; researches claims appeals and grievances using support systems to determine appeals and grievances outcomes.
- Requests and reviews medical records, notes, and/or detailed bills as appropriate; formulates conclusions per protocol and other business partners to determine response; assures timeliness and appropriateness of responses per state, federal and Molina guidelines.
- Meets claims production standards set by the department.
- Applies contract language, benefits, and review of covered services.
- Contacts members/providers via written and verbal communications as needed.
- Prepares appeal summaries and correspondence and documents findings; includes information on trends if requested.
- Composes all correspondence, appeals/disputes, and/or grievances information concisely and accurately, and in accordance with regulatory requirements.
- Researches claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment errors.
- Resolves and prepares written response to incoming provider reconsideration requests relating to claims payment, requests for claim adjustments, and/or requests from outside agencies.
**Required Qualifications**
- At least 3 years of managed care experience in a call center, appeals, and/or claims environment, or equivalent combination of relevant education and experience.
- Health claims processing experience, including coordination of benefits, subrogation and eligibility criteria.
- Experience with Medicaid and Medicare claims denials and appeals processing, and knowledge of regulatory guidelines for appeals and denials.
- Strong customer service experience.
- Strong organizational and time management skills; ability to manage simultaneous projects and tasks to meet internal deadlines.
- Strong verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
**Preferred Qualifications**
- Customer/provider experience in a managed care organization (Medicaid, Medicare, Marketplace and/or other government-sponsored program), or medical office/hospital setting.
- Completion of a health care related vocational program in health care (i.e., certified coder, billing, or medical assistant).
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.65 - $46.42 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$21.7-46.4 hourly 5d ago
Appeals Clinical Team Lead
Pacificsource 3.9
Group leader job in Boise, ID
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes.
Essential Responsibilities:
Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions.
Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks.
Responsible for the orientation and training of new hires.
Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees.
Participate in hiring decisions in concert with Appeals and Grievance Director and HR.
Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate.
Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities.
Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department.
Utilize and promote use of evidence-based medical criteria.
Maintain modified caseload consistent with assigned responsibilities.
Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate.
Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers.
Provide backup to other departmental teams or management staff, as needed.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information.
Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations.
Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director.
Perform other duties as assigned.
Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred.
Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed.
Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or groupleadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision.
Competencies
Building Trust
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Continuous Improvement
Decision Making
Facilitating Change
Leveraging Diversity
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
$72k-99k yearly est. Auto-Apply 45d ago
Jack in the Box - TEAM LEADER
Feast Enterprises
Group leader job in Coeur dAlene, ID
Job Description
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well-Trained
(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
Trains and coaches team members using the Guest Expectations training materials.
Models being calm and productive during busy times.
Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
(Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant.
Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
(Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude.
Coaches team members on having a positive, friendly attitude and behaviors.
Models and coaches team members on the JIB Hospitality Model.
Well-Staffed
(Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
Helps with order taking and cashiering during busy times.
Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
Encourages team members to ask for help, when necessary, to meet guests' needs.
Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
(Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality.
Models and monitors food presentation and coaches team members when necessary.
Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
(Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
Leads and coaches team on how to provide consistent, fast service.
Helps with order taking and cashiering during busy times.
Order Accuracy
(Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors.
Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
(Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
Follows all hand washing and glove procedures.
Completes the Food Safety Checklist each shift.
It's All About
Brand Ambassador
Has passion for the business and pride in Jack in the Box.
Inspires team members to embrace the brand.
Is proud to represent Jack in the Box.
Focus on the Guest
Treats guests and employees with care and respect.
Is passionate about serving the guest.
Steps in to help employees when necessary.
Has a happy, friendly personality that is engaging to both the guest and other employees.
Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.
Inspires team to take care of guests and make them the number one priority.
Team Skills
Treats all employees with care and respect.
Is a good team player and leader.
Has a positive can-do attitude.
Is dependable and reliable.
Is willing to help others.
Keeps calm and does not show signs of stress.
Is open and willing to work with and lead people of all backgrounds.
Ensures the team provides quick service while maintaining a calm environment.
"Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
Thrives in a fast-paced, high energy, team environment.
Performs professionally during difficult situations and/or high volume times.
Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
Takes corrective action to resolve issues that could jeopardize food safety or food quality.
Is flexible and changes direction based on the needs of the business.
Works with a sense of urgency.
Knows and trains others on the products and menu.
Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
Takes accountability for cash management and handling during their shift.
Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service (Dine In/Drive-Thru)
Immediately acknowledges and welcomes guests.
Takes and clarifies orders, assists guests with menu selection as appropriate.
Enters order in POS system, collects money, and makes change.
Always thanks guest upon completion of order taking.
Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
Maintains cleanliness and stocking of work area.
Interior
Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
Cleans and stocks restrooms.
Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
SUPERVISION
Workstation Operation
Supervises and trains team members on workstation operations.
Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements.
Guest Service
Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
Leadership
Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
Conducts on-boarding and training.
Provides feedback and recognizes employees.
Ensures employee personal and uniform cleanliness.
Apprises management of potential employee issues.
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Reads grill video monitor to prepare ordered products.
Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
Discards ingredients/products that have expired or don't meet quality standards.
Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
Discards ingredients/products that have expired or don't meet quality standards.
Prep
Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards.
Visually checks and inspects all ingredients for freshness.
Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
Reads fryer video monitor prepare ordered products.
Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
Washes and sanitizes dishes and utensils by hand or using dishwasher.
Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness.
Exterior
Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS:
Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION:
Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
$38k-76k yearly est. 30d ago
Claims Team Lead - Workers Compensation
Sedgwick 4.4
Group leader job in Boise, ID
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Team Lead - Workers Compensation
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
**PRIMARY PURPOSE OF THE ROLE:** To supervise the operation of multiple teams of examiners and technical staff for workers compensation for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
+ Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
+ Provides technical/jurisdictional direction to examiner reports on claims adjudication.
+ Compiles reviews and analyzes management reports and takes appropriate action.
+ Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
+ Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
+ Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
+ Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
+ Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
+ Assures that direct reports are properly licensed in the jurisdictions serviced.
+ Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Licenses as required. Professional certifications as applicable to line of business preferred.
**Experience**
Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience.
** Skills & Knowledge**
+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
+ Provides support, guidance, leadership and motivation to promote maximum performance.
**SUPERVISORY RESPONSIBILITIES**
+ Thorough knowledge of claims management processes and procedures for multiple product lines
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Leadership/management/motivational skills
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Excellent negotiation skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $95,000 - $110,000/yr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits_
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_\#teamlead #claims #remote #LI-remote_
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$95k-110k yearly 60d+ ago
Behavioral Health ACT Team Lead
Family Health Services 3.6
Group leader job in Twin Falls, ID
The ACT team lead serves as the supervisor of all clinical aspects of the Assertive Community Treatment program by directing, supervising and monitoring the work of clinical and community support staff in the assigned program. Is the team lead for the multidisciplinary ACT team by facilitating the weekly team meetings, helps manage team schedules and maintain program fidelity. Leads and trains counselors/social workers, and/or interns engaged in related therapeutic/patient care activities. Has a small case load of adult (ages 18 and up) patients providing clinical services both in the community and office setting. Position requires program administration skills and high degree of independent decision-making. 40 hour work week and on-call after hours/weekend/holiday that are shared with other team members. There will be extra pay for on call hours/weekends/holidays. There will also be a $8,000 stipend.
$57,000 - $85,250 DOE.
Sign on Bonus:
$10,000 paid out after 30 days of employment.
Longevity bonus:
$10,000 after one year of full-time employment.
$10,000 after two years of full-time employment.
$10,000 after three years of full-time employment.
Production bonus also available.
MINIMUM QUALIFICATIONS:
Master's degree in Counseling, Social Work, or an equivalent field. Current State of Idaho Clinical Social Worker/Counselor/MFT license in good standing required or license eligible. Minimum 3 years of clinical experience. Idaho State licensure certification to provide supervision, or eligible to obtain supervision certification, is required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Ability to initiate community collaboration and relationships.
* Ability to problem solve and communicate with a diverse group of persons and educational backgrounds.
* Knowledge and understanding of graduate level, evidence based mental health counseling principles, methods, procedures, and standards for adults.
* Interviewing and psychological/developmental evaluation skills.
* Skill in preparing and maintaining patient records.
* Knowledge of clinical operations and procedures for the age groups being treated.
* Ability to create, compose, and edit written materials.
* Ability to make administrative/procedural decisions and judgments.
* Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
* Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
* Ability to evaluate the progress of therapeutic programs and to make individual modifications.
* Knowledge of crisis intervention techniques.
* Knowledge of the principles and methods of social and vocational rehabilitation as they relate to SUD clinical practices.
* Ability to observe, assess, and record symptoms, reactions, and progress.
* Knowledge of legal and ethical issues related to patients' rights.
* Knowledge of community support services and funding agencies.
* Knowledge of community health care and vocational services.
* Ability to communicate and problem solve effectively with multidisciplinary team.
* Ability to cross-train other team members as appropriate to patient care.
DESCRIPTION OF DUTIES:
Position requires: a) provision of intensive mental health services and treatment planning for adults with SPMI in an outpatient clinical and community environment; b) provision of professional leadership in the determination of appropriate therapeutic approaches and methods; c) planning and implementing outreach/education programs, workshops, and activities; d) supervising clinical activities of program therapists and community support staff e) facilitate weekly meetings and collaboration between team members f) establishment and maintenance of case files and related documents for clinical and legal purposes.
* Collaborates with the BH Director and ACT team in program development of continuum of care for program participants.
* Directs day to day clinical operations of ACT services.
* Schedules and facilitates ACT team meetings.
* Manages staff scheduling to assure appropriate coverage (evening, weekends, holidays, on-call, etc.)
* Completes annual employee reviews for ACT therapists.
* Collaborates with BH Director to address any program barriers or concerns to ensure services maintain ACT fidelity
* Oversees Peer Review process for program documentation, reporting summary and/or concerns to the BH Director.
* Leads the screening process for referrals and determines if patient meets administration criteria for the program.
* Provides psychotherapy/counseling, skills building to patients and families as appropriate to the ACT model; prepares treatment plans, discharge plans, and follow-up care programs; provides therapeutic crisis intervention and emergency services as required.
* Collects data about patients through interview, case history, screenings, and/or observational techniques; evaluates data to identify causes of problems and to determine proper level of care or referral to other specialists.
* Consults with other therapists and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; refers clients to appropriate service agencies as required.
* Provides and/or arranges for SUD interventions as appropriate for patients in a crisis condition and for those with serious disturbance problems.
* Refers clients to appropriate social service agencies for financial assistance and other required services.
* Follows up to determine reliability of treatment used; changes method and degree of therapy when indicated.
* Establishes and maintains case files, referrals, and other related documents for the treatment of clients; prepares related documentation for civil commitment hearings or other legal proceedings; keeps abreast of patient data to ensure appropriate treatment and care are delivered.
* Consults with other legal and treatment agencies and individuals in relation to patient/client records, rights, and responsibilities.
* Plans and facilitates community outreach and education activities, as appropriate to the position; serve as a liaison and representative to community organizations and schools.
* As appropriate to the position, performs various administrative functions such as preparing reports and correspondence; may participate in a variety of research projects to develop service plans, and may propose changes to program policies and procedures.
* May provide formal teaching, consultation, and in-service training to relevant professionals in immediate and proper handling of and/or referral of a variety of matters.
* Establishes and maintains contact with the Idaho ACT CoE for ongoing consultation and program organizing.
* Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
SAFETY:
Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
COMPLIANCE (MEDICARE):
Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.
Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.
PATIENT CENTERED MEDICAL HOME (PCMH):
Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.
PROCEDURE COMPLIANCE:
Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.
$57k-85.3k yearly 60d+ ago
Aviation Team Lead
Keller Associates 4.5
Group leader job in Meridian, ID
We are on the lookout for individuals who thrive in the collaborative spirit of engineering, where their efforts are appreciated, and excellence is recognized. Join our dynamic team where you can play a crucial role in creating a meaningful and long-lasting influence on the communities we serve. Apply now for our Aviation Team Lead opportunity based in our Meridian office. This opportunity is also available for those who live close to any of our office locations.
Job Summary:
The Aviation Team Lead will work closely with other engineers, technical specialists, and clients to successfully deliver innovative solutions for complex aviation projects and challenges. They will lead our Aviation efforts and brings experience in client management and coordination, FAA funding and regulation, airport planning, design, and project delivery. This is an exciting growth opportunity for a motivated person ready to take the next step in their career and contribute to our growing operations.
Duties/Responsibilities:
Represent Keller Associates, building relationships with new and existing clients, and sub-consultants.
In coordination with the Principal Engineer, develop marketing strategies for the aviation/airport market.
Maintain, update and execute strategic plan.
Lead aviation work by marketing aviation projects and then organizing team(s) to manage and deliver those projects.
Delegate tasks to team members according to their individual skill sets, experience, and abilities to ensure efficient completion of the project.
Collaborate with staff supervisors and other Project Managers for workload assignments.
Be responsible for the overall profitability of aviation projects, ensuring that jobs are conducted within project scope.
Develop solutions to complex problems that require a high degree of innovation and ingenuity.
Provide technical expertise by formulating and developing advanced design concepts, techniques, and standards.
Document and report project progress to Principal Engineer
Manage training, development, and mentoring of team members
Collaborate with Project Managers to monitor and guide Team Members' project tasks.
Perform other duties as assigned.
Required Skills/Abilities:
Proven leadership skills
Excellent project management and organization skills
Ability to lead contract negotiation and execution.
Ability to work successfully with project managers and other discipline leads in multiple disciplines with a range of approaches.
Strong written and verbal communication skills
Understanding of FAA funding programs, design standards, and project delivery.
Education & Experience
Bachelor's degree in civil engineering
8+ years of civil engineering experience related to aviation design as well as experience in a leadership role.
Professional Engineer (PE) License required.
Strong leadership, organizational, analytical, and communication skills
Benefits:
Employee medical, dental, and vision insurance for employees and dependents
Short-term and long-term disability insurance
Company paid life insurance with option to buy up
Salary Advantage Program
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
401k match program & access to asset management services
Year-end bonus
Costco membership
Paid time off (PTO) and PTO sell back program
Paid Holidays
Parental Leave
Tuition Reimbursement
Paid day of community service
We are a mid-sized consulting firm providing water, wastewater, civil, transportation, and structural engineering services throughout the West including Oregon, Washington, Idaho, Nevada, and Utah. We provide client-focused solutions in surface water, water and wastewater engineering, as well as transportation planning, roadway, bridges and vertical structures, site civil design, construction management, electrical, controls, and surveying. Our clients include federal, state, and local agencies as well as small and medium sized cities. Our work is never boring and always influences the communities we serve. We take joy in everything we do - from work to play - our staff finds ways to be more human and balanced.
Please review the Voluntary Self-Identification of Disability form found here to answer the questions provided at the bottom of the application process.
Keller Associates, Inc. is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$57k-98k yearly est. 60d+ ago
Data & Recon Team Lead
Clearwater Analytics, Ltd.
Group leader job in Boise, ID
The Data & Recon Team Lead is responsible for overseeing all aspects of intelligence gathering, data analysis, and strategic decision-making. They must possess strong analytical skills, proficiency in technical tools, and excellent communication abilities. This role requires effective leadership, adaptability to changing environments, and a commitment to ethical conduct and data privacy. The ideal candidate will have deep domain knowledge, strong problem-solving skills, a collaborative mindset, and the ability to inspire and motivate teams.
Responsibilities:
Team span, responsible for handling a team of 5 to 10.
Trusted to consistently provide accurate, timely, and comprehensive responses to routine and non-standard inquiries, both in written and verbal interactions with internal and external parties.
Actively identifies and seizes servicing opportunities for both personal and team growth.
Takes a hands-on role in the onboarding process for new hires, engaging in their learning and providing feedback on skill development.
Establishes and communicates standards to the team, regularly overseeing weekly department metrics to uphold department KPIs.
Conducts regular evaluations of team members to ensure efficiency in their roles, including assessing employee anti-patterns, goals, aspirations, strengths, and weaknesses, often in collaboration with the division lead.
Collaborates with the division lead to identify areas for performance improvement and implements necessary changes.
Contributes to achieving operational targets by participating in annual external calls under the guidance of the division lead.
Maintains interaction with the Reconciliation Audit team on a monthly basis, implementing remediation and prevention strategies, and conducting monthly reviews with support from the Division Lead or Reconciliation Audit Lead.
Practices rigorous oversight and quality assurance by monitoring team emails and providing frequent feedback to team members on a weekly basis.
Ensures the team consistently meets daily metrics of timeliness and completeness, driving improvements to mitigate risks or shortcomings.
Focuses on client success and employee development, often relying on mentorship from the Division Lead.
Ensures high-quality service and operational performance within the parameters of client expectations.
Actively participates in projects with upper management that align with company goals.
Selects, develops, and evaluates projects aimed at improving 1-2 strategic initiatives annually, leveraging Lean Six Sigma practices.
Leads 1-2 projects a year with upper management, typically lasting 3-6 months, aligning with company goals.
Identifies opportunities for improvement within the department and takes the lead in implementing solutions by communicating ideas with leadership and driving change.
Collaborates with Subject Matter Experts to enhance auto reconciliation processes for troubled or newly implemented accounts.
Proficiently handles reconciliation for 2-3 of CW's markets (Corporate, Insurance, Investment Management, Government).
Recognizes the importance of asset managers/custodians as partners and actively promotes collaboration with external portfolio data providers.
Participates in projects with other departments/teams to implement standard operating models and procedures for large/major clients, ensuring client success and compliance.
Proactively seeks automation opportunities in collaboration with Subject Matter Experts to improve auto reconciliation for accounts handled by the team.
Required Skills:
Proven ability to analyse information and anticipate outcomes to choose the best solutions.
Using a data driven approach to coordinate team and department efforts to exceed KPIs.
Ability to motivate and inspire team members, as well as provide them with the guidance and support they need to be successful is a leadership skill.
Ability to identify trends and opportunities, as well as to develop and implement strategies to achieve the team's goals.
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor's & master's in finance or accounting.
7+ years relevant experience in leading a cross-functional and collaborative team.
6+ years releveant experience leading an operational team in a relevant industry- finance, accounting, or tech.
$38k-75k yearly est. Auto-Apply 9d ago
Front Office Team Lead - Dental
Kaniksu Community Health
Group leader job in Sandpoint, ID
Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho.
Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions. We provide access to comprehensive and integrated multi-disciplinary services through the Patient Centered Medical Home model of care.
But we're not just invested in our patients - we're invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a 'family' spirit. Our team members are dedicated and provide a patient centric approach to care and know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.
The benefits of working for KCH include:
Medical, Dental, Vision, and Life insurance
Education Assistance and Guided Career Pathways
4% 401K employer match
In-house medical, dental, or behavioral health services
Year round, affordable on-site childcare at KCH Kid's Club
A Kaniksu Community Health Dental Front Office Team Lead is not just responsible for providing an excellent patient experience. They are committed to providing clear direction and support to their teams, and will work to help each and every team member achieve their personal goals. The Team Lead will perform essential administrative work, while ensuring that all department accountabilities are met.
YOU ARE an essential KCH team member charged both with managing a team and directly assisting patients in managing their care.
Under the direction of the KCH Director of Business Operations and as a member of the Kaniksu Community Health Patient Centered Medical Home (PCMH) Team, a typical day of a Dental Front Office Team Lead might include;
Maintain established policies and procedures, objectives, quality assurance, and safety standards within the department.
Manage employee relations; staffing, schedules, hiring, disciplinary, annual review, etc.
Manage staffing and employee leave
Multiple Duties: All Front Office duties can be expected to be performed concurrently. Must be able to work under conditions of constant interruption and be able to stay on task.
Coordinate and maintain a functioning schedule for all providers, ensuring accurate appointment time is allotted per published protocols.
Ensure all prior records are obtained before scheduling new patients, with the exception of patients being seen for acute care issues.
Primary patient check-in: Ensure all required demographic information is accurate in the Athena practice management system
Completing reminder calls for following day appointments and reviewing NextGen for any alerts regarding collections, and correct/updated information and communicating the information to the patient.
Primary patient check-out duties: verifies alerts, payments, and information are accurate before patient leaves. Schedules follow-up appointments as necessary with the primary care provider.
Keep the waiting room neat and orderly and monitoring the waiting room temperature for patient comfort.
Experience Needed to Land this Gig:
High school diploma or general education degree (GED); or equivalent combination of education and experience
Demonstrated experience in a medical office management position
1-3 years of previous leadership experience
Ability to maintain corporate confidentiality and HIPAA compliance
Continuous professionalism with patients and co-workers
Team player, highly motivated, dedicated to patient care & enjoy working in a fast-paced environment
Excellent oral and written communication skills
Keyboarding at 35+ wpm
Fluency in word processing
The ability to work in the absence of direct supervision
Excellent time management & critical thinking skills
Flexibility and open to positive change
Work Schedule:
Full Time
No. of Hours/week - 40
4x10s or 8x5s
$39k-76k yearly est. Auto-Apply 60d+ ago
Lead Waxing Specialist | Esthetician / Cosmetologist