Responsibilities
The Ambulatory Team Lead is responsible for overseeing and leading day‐to‐day operations and supporting clinical and administrative staff. This role ensures efficient clinic operations, and serves as a liaison between providers, staff, and management promoting efficiency, compliance, and positive patient experience.
Team Leadership:
Serve as the first point of contact for staff issues and workflow questions.
Lead and support front desk staff and other team members.
Monitor daily operations and support the Practice Manager and/or Office Manager in delegating tasks
Operations & Workflow:
Ensure efficient patient scheduling, check‐in/check‐out, and front desk coverage.
Oversee medical records management, scheduling, insurance verifications, and prior authorizations.
Troubleshoot scheduling conflicts or operational disruptions.
Patient experience:
Model and promote excellent patient service and satisfaction.
Address escalated patient concerns and resolve issues promptly.
Compliance & Standards:
Ensure staff follow HIPAA, OSHA and SOX guidelines and office policies.
Support quality initiatives and monitor consistency in documentation and patient interaction.
Participate in audits and help implement compliance improvements.
Assist with incident reporting and follow‐up
Collaboration:
Assist with onboarding new hires and orienting them to practice standards
Administrative Duties
Manage supply inventory and order clinical/office materials
Assist manager with payroll/timekeeping and schedule adjustments
Collaborate with billing and referral teams to resolve issues
Qualifications
Education: High school diploma or GED required; associate's or bachelor's degree preferred.
Experience Industry: Healthcare
Experience:
Minimum 3 years of experience in a medical office setting.
Prior experience in a lead or supervisory role strongly preferred.
Skills/Abilities:
Strong understanding of medical office systems, EMRs (e.g., Epic, Athena), and scheduling protocols.
Excellent communication, leadership, and problem‐solving skills.
Ability to multitask and manage competing priorities in a fast‐paced environment.
Bilingual Spanish/English Required
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$48k-93k yearly est. 1d ago
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Site Leader
Ion Beam Applications
Group leader job in Boca Raton, FL
Life at IBA At IBA, we're not just building technology - we're shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives.
For almost 40 years, we've been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in Proton Therapy, we've helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.
Our expertise spans four dynamic business lines:
* Proton Therapy - delivering next-generation precision treatment.
* Radiopharmaceuticals - supporting oncology care with premium services and equipment.
* Dosimetry - ensuring safety and quality in medical equipment.
* Industrial Accelerators - advancing technology for medical and industrial use.
Joining IBA means becoming part of a team that dares to push boundaries. We collaborate with the world's top oncologists, engineers, and scientists to deliver life-changing solutions. If you're driven by purpose and eager to make a real impact, you'll find your place here-where innovation meets meaning.
Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.
About this Role
We are looking for a Site Leader to take ownership of the site operations and maintenance for our Proton Therapy Center. In this leadership role, you will act as both a Technical expert and a strategic partner, driving performance, developing your team, and ensuring operational excellence and customer satisfaction.
Key Responsibilities
* Lead and manage site operations and maintenance, ensuring maximum system availability for patient treatments.
* Coordinate daily on-site activities, manage priorities and liaise with the subcontractors.
* Serve as the primary point of contact for the customer, building strong relationships and ensuring satisfaction.
* Drive operational excellence, meeting contractual scope, compliance standards, timelines, and budget.
* Develop and mentor your team of Service Engineers, fostering technical growth and continuous improvement.
* Oversee preventive and corrective maintenance planning and execution.
* Troubleshoot complex issues across electrical, mechanical, physics, and software systems.
* Monitor and report on budget performance and operational metrics.
* Ensure compliance with Quality, Regulatory, and Safety (QRS) standards.
* Oversee HR aspects of team management in line with IBA policies and regulations.
What We're Looking for
Education/Experience:
* B.S. in Engineering, Physics, Electromechanical (or related field) or High School / Associate's Degree with equivalent experience.
* 7+ years of leadership experience in technical service operations.
* Proven ability to lead teams and manage stakeholders.
* Experience in financial/budget management and project management.
Technical Skills:
* Broad technical knowledge of integrated systems: Proton Therapy Systems, Electrical and Mechanical Systems, Software, Physics, Cyclotron, and CMMS.
* Familiarity with MS Office; LINUX, Python, SAP, Siemens Step 7, Jira and Service Max a plus.
* Knowledge of EHS regulations and LEAN maintenance practices.
Who You Are
* Mission-driven and passionate about improving patient outcomes.
* Customer-focused with a proactive, solution-oriented mindset.
* Strong emotional intelligence and able to build trust across diverse teams.
* Excellent communication and organizational skills.
* Strong problem-solving skills and the ability to operate efficiently and effectively under pressure.
* Flexible to travel and work shifts/weekends as needed.
Compensation and Benefits
IBA offers a comprehensive Benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs-covering you and your family.
Approximate Salary Range: $103,400 - $136,700
Core Benefits (100% employer-paid):
* Life & AD&D Insurance (1x annual salary)
* Short/Long-Term Disability (80% / 60% of pay)
* Medical, Dental, Vision premium subsidies
* Health Savings Accounts / Health Reimbursement Accounts contributions
* Wellness incentives (up to $500/year)
* 401(k) match (up to 4%)
* 10 weeks full paid Parental Leave
* Paid time off: 7 personal + 10 PTO days (first year)
* Tuition reimbursement & development support
* Emergency travel & employee assistance
Optional Benefits: Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.
Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami
$103.4k-136.7k yearly 55d ago
Tax Supervisor, Private Client Group
Anchin 4.3
Group leader job in Boca Raton, FL
Job Description
Title: Tax Supervisor, Private Client Group
Department: Tax, Private Client Group
Supervises: Seniors
Role Type: Full-time
ABOUT THE COMPANY:
Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries. We offer a full range of integrated accounting, consulting and business management services from tax planning and audits to the most detailed analysis of acquisitions and financial restructuring.
Anchin is consistently recognized as one of the "Best of the Best" accounting firms in the country, a Best Place to Work in New York City and New York State, and a Best Accounting Firm to Work For Nationwide.
ABOUT THE POSITION:
We are seeking a highly skilled and motivated Tax Supervisor to join our Private Client Practice team. The ideal candidate will have extensive experience in providing tax services to high-net-worth individuals, trusts, private foundations, estates, and family investment partnerships. The Tax Supervisor will play a key role in managing client relationships, overseeing tax compliance, and providing strategic tax planning advice to optimize our clients' financial positions.
RESPONSIBILITIES:
Serve as the primary point of contact for high-net-worth clients and family offices, building and maintaining strong relationships based on trust and expertise.
Oversee the preparation and review of complex tax return filings for individuals, family investment partnerships, trust, gift, and estate tax returns.
Understand clients' financial goals and objectives, providing personalized tax planning and advisory services.
Ensure compliance with federal, state, and local tax laws and regulations.
Conduct in-depth analysis of clients' financial situations to identify tax-saving opportunities and minimize liabilities.
Develop and implement comprehensive tax strategies to optimize clients' financial positions.
Supervise and mentor junior staff, providing technical guidance and fostering professional development.
Collaborate with partners and senior management to develop and implement training programs for staff members.
Stay abreast of changes in tax laws and regulations, assessing their impact on clients and advising accordingly.
Conduct research on complex tax issues and provide innovative solutions to clients.
QUALIFICATIONS:
Education:
Bachelor's degree in accounting, finance, or related field.
CPA certification preferred.
Experience:
4 + years of experience in tax compliance and advisory services for high-net-worth individuals and families.
Strong knowledge of federal, state, and local tax laws and regulations.
Excellent analytical and problem-solving skills.
Exceptional client relationship management abilities.
Proficiency in tax software and Microsoft Office Suite.
Strong leadership and team management skills.
Compensation:
Competitive annual salary in the range of $115,000 to $142,000 based on individual's experience level.
Anchin provides comprehensive benefits, which you can view here.
Attributes:
Accountability: Follows through on commitments, does what you say you will do, even requiring some personal sacrifice.
Communicates Effectively: Delivers messages in a clear and concise manner, listens attentively.
Strong Interpersonal Skills: Relates comfortably to all levels of people, both internally and externally.
Nimble Learner: Learns quickly when facing new situations, willingly takes on the challenge of unfamiliar tasks.
Technical Proficiency: Deals with technical issues comfortably and can complete work at a high level of proficiency.
Being Resilient: Shows confidence under pressure, maintains a positive attitude despite adversity.
Action Oriented: Proactively seeks out new and challenging work.
Trustworthiness: Keeps confidences and develops a reputation for being honest and ethical.
Anchin is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship, or any other characteristic protected by law. Anchin is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Anchin Recruitment Team at ******************
$115k-142k yearly 30d ago
Unit Leader, SE Florida
World Insurance Associates 4.0
Group leader job in Miami, FL
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Unit Leader - Insurance Sales Producer - Commercial Lines Client Advisor
Position Overview
World's Client Advisors bring risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World's unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential.
Primary Responsibilities
Lead the development and delivery of insurance solutions to new and existing clients throughout the region
Lead the local team of revenue producing Client Advisors and local customer service colleagues to grow the business by delighting our clients
Work with World's leadership team to continuously grow and develop our offerings to new and existing clients in the region - Foster a culture of continuous improvement and innovation
Identify, prospect, and cultivate new business, with a focus on commercial accounts
Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing
Track all sales activities in HubSpot and leverage HubSpot to its fullest potential
Utilize World's broad platform to bring risk management solutions to individuals and business owners. At World, you will have access to resources to help any client solve any challenge, including traditional commercial lines insurance, high net worth / private client, employee benefits, human capital and payroll outsourcing, and retirement financial services.
Qualifications
Must have the ability to establish credibility with agri-business / crop / farm owners to present a range of insurance solutions that bring value to clients
Must be willing to become each client's trusted risk management advisor and bring the entire World platform to each client (P&C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services)
Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business
It is meaningful, but not mandatory, if you have:
Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company's training program;
Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and
Built and presented client “pitch decks” / presentations.
Forms of Compensation
As a World Insurance Client Advisor, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range.
Equal Employment Workforce and Workplace
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Acquisition Team.
#LI-GK1
$49k-91k yearly est. Auto-Apply 43d ago
General Liability Partner/Unit Lead
Kelley Kronenberg 4.4
Group leader job in Coral Gables, FL
Kelley Kronenberg is actively growing its General Liability practice in Miami. If you are a Partner-level Attorney with 5+ years of general liability with a desire to build and grow a team, we want to hear from you!
If you are truly looking for a non-traditional, progressive full-service law firm, please apply. Partner must be driven, have an entrepreneurial spirit and be a high-performer. Partner must enjoy acting as a mentor and fostering growth within their team while providing excellent client service. Kelley Kronenberg offers a non-traditional compensation structure complimented by an excellent benefits package. This is a profit-sharing Partner position with the opportunity to work closely with our Chair of General Liability. Kelley Kronenberg also has an in-house Business Development/Marketing team to assist with servicing and growing your existing client base and a top-notch Talent Acquisition team to handle your team's growth.
PerKs of working at Kelley Kronenberg:
Competitive Salary with Yearly BONUS!
Company Paid PPO Health Insurance + Dental & Vision Options
Generous Paid Time Off + Floating Holiday and Mental Health Day
401K Retirement with Employer Match
Diverse, Equal & Inclusive Work Environment
Ongoing Support & Professional Career Development
Free 3:00 PM snacks, all day coffee & beverages, Friday breakfast, monthly birthday celebrations, holiday party and more!
All inquiries will be kept confidential.
Kelley Kronenberg is currently not accepting resumes or referrals from search firms for this position.
Kelley Kronenberg is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$21k-51k yearly est. Auto-Apply 48d ago
Subsurface Utility Engineering (SUE) Group Leader
Trilon Group
Group leader job in Boca Raton, FL
Department
Survey/Geomatics
Employment Type
Full Time
Location
Boca Raton, FL
Workplace type
Onsite
Reporting To
Matt Floyd
Your Primary Responsibilities will include What you'll need DRMP Offers About DRMP Transforming communities and strengthening connectivity across the Southeast since 1977, DRMP is an award-winning multidiscipline firm that delivers infrastructure solutions to meet the needs of our public, private, and industrial clients. We're 700+ employees strong and growing, with 23 strategically located offices. With expertise in six core markets - alternative delivery, construction services, federal, surveying and mapping/geospatial, and transportation - we're ranked among Engineering News-Record's “Top 500 Design Firms” and have earned both local and national recognition for project excellence.
That growth and recognition wouldn't be possible without the people behind it. At DRMP, employees are supported, challenged, and valued through professional development, career advancement opportunities, and work that contributes to the communities we serve. When you join DRMP, you're not just building a career - you are making a difference and helping shape what's next.
$76k-111k yearly est. 20d ago
Workers Compensation Partner/Unit Lead
General Application In Fort Lauderdale, Florida
Group leader job in Coral Gables, FL
We are currently seeking Partner-Level Attorneys to joing our Workers Compensation Division.
About Kelley Kronenberg
Kelley Kronenberg is a forward-thinking law firm that blends tradition with modern practices. We are dedicated to providing comprehensive legal solutions and fostering a collaborative work environment. Our firm offers the resources and infrastructure necessary to support your practice while empowering you to grow and develop your business. This position can be based out of Fort Lauderdale, or any of our South Florida offices.
Job Overview
As a Partner/Unit Lead in our Workers Compensation department, you will play a crucial role in shaping the strategic direction of your team and the firm. You will be responsible for maintaining and growing client relationships, leading complex employment law cases, and ensuring the delivery of top-tier legal services.
Key Responsibilities
Legal Practice and Expertise: Lead and manage complex employment law cases, offering expert legal advice and representing clients in court. Keep up-to-date with the latest developments in Workers Compensation law to ensure compliance and best practices.
Client Relationships and Business Development: Cultivate strong client relationships and drive business development efforts to expand the firm's client base. Participate in networking, industry events, and marketing activities to enhance the firm's reputation.
Leadership and Management: Play a hands-on role in managing your team, contributing to the strategic, financial, and organizational planning of the firm. Mentor and supervise junior lawyers and associates, fostering a culture of professional growth.
Team Collaboration and Development: Work collaboratively with colleagues across various practice areas to deliver integrated legal solutions. Build and maintain strong working relationships at all levels within the firm.
Compliance and Ethics: Ensure adherence to ethical standards and compliance with legal regulations within the firm.
Required Qualifications
Professional Experience: Several years of experience in Workers Compensation law, with a focus on defense.
Educational Credentials: Juris Doctor degree from an accredited law school.
Bar Admission: Active and in good standing with the Florida Bar.
Leadership Skills: Proven ability to manage teams and contribute to firm management.
Legal Expertise: Comprehensive understanding of employment law and a track record of successful case handling.
Desired Skills
Client Management: Exceptional skills in client relationship building and management.
Strategic Thinking: Ability to contribute to the firm's long-term strategic planning.
Communication: Superior verbal and written communication skills.
Problem-Solving: Strong problem-solving and decision-making abilities.
Business Acumen: Understanding of business development and financial planning in a legal context. A portable book of business is preferred.
Why Kelley Kronenberg?
At Kelley Kronenberg, we provide the infrastructure and resources necessary to support your practice and foster your professional growth. We offer a supportive work environment that encourages innovation and empowers you to shape the future of our practice while being hands-on with the management and direction of your team.
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$28k-54k yearly est. Auto-Apply 7d ago
FOOD UNIT LEAD (FULL TIME)
Chartwells He
Group leader job in Miami, FL
Job Description
We are hiring immediately for a full time FOOD UNIT LEAD position.
Note: online applications accepted only.
Schedule: Full time Sunday through Thursday, weekends, evenings, 1:00 p.m. - 9:00 p.m. OR 2:00 p.m. - 10:00 p.m.
Requirement: Experience preferred but not required.
Fixed Pay Rate: $20.00 per hour.
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1480020.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!
Job Summary
Summary: Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.
Essential Duties and Responsibilities:
Provides quality customer service by providing one-on-one attention to detail.
Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
Helps plan menus.
Ensures timely, efficient meal service; supervises serving of meals.
Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
Determines work procedures, prepares work schedules and expedites work flow.
Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
Orders food and other necessary supplies from approved sources or purveyors.
Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
Issues written and oral instructions.
Help select and orient employees; oversees staff training in areas of responsibility.
Performs other duties as assigned.
The Benefits
We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:
Opportunities for Training and Development
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,
click here
for information on additional company-provided time off benefits.
Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.
Our Commitment to Diversity and Inclusion
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
$20 hourly 5d ago
Field Canvassing Team Leader - Set Appointments Only
Prestige Windows
Group leader job in Hialeah, FL
Job Description
Field Canvassing Team Leader
Lead and grow a field canvassing team - appointments only, no sales.
Responsibilities:
Learn how to recruit, train, and manage a team of canvassers
Plan neighborhood routes and daily field schedules.
Canvass neighborhoods to find old original windows, doors and damage roofing
Schedule appointments for FREE estimates (No Selling Required)
Requirements:
Proven experience as Canvasser, Canvassing Manager, Canvassing Supervisor, or team leader in Home Improvement Industry.
Compensation:
Salary, Commission & Bonus
Earn $100,000 to $150,000 per year
Career growth
Apply Now!
Send us your most updated resume along with your best contact number. Highlight all your relevant field leadership and canvassing experience.
Qualified candidates will be contacted for a phone interview.
#hc219666
$100k-150k yearly 2d ago
Recreation Leader Part Time
City of Deerfield Beach, Fl 4.2
Group leader job in Deerfield Beach, FL
The purpose of this position is to involves lead responsibility for programs, athletics and activities, including supervision of facilities, equipment, and supplies. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
* Under Supervision, leads specific recreational and athletic programs and services in accordance with the interests and needs of the public.
* Assist in leading and coordinating activities programs, specialized recreation programs, or special events.
* Assists with set up and break down of athletics programs.
* Checks, schedules, maintains, and oversees use of facilities, equipment, and supplies.
* Evaluates equipment and material needs for assigned recreational programs and coordinates the recruitment and procurement of materials as needed and approved.
* Maintains accurate records pertaining to revenue, personnel, inventory, program evaluations, and attendance.
* Assist in enforcing rules and regulations of the facility with the public; updates policies and procedures.
* Assist with facility finances to include daily admissions, class fess, and memberships.
* Assist in planning, organizing, and implementing programs and specialized recreation activities, including arts and crafts, special needs programs, festivals, concerts, fairs, athletic leagues, tournaments, fitness programs, after school programs, dances, clinics, summer day camps, etc.
* Interacts and communicates with a variety of groups and individuals including department and City staff, community groups, volunteers, senior citizens, special needs population and the general public
* Assist in ensuring the safety of all program, activity and event participants and providers by following City policies and procedures and monitoring participants' activity
* Monitors recreation facilities to ensure security, proper working order of equipment, cleanliness of area and other potential maintenance hazards
* Greets visitors to the office and recreational facilities
* Maintains inventory of supplies and equipment.
* Assists in planning and monitoring programs for all ages
* Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
* High School Diploma or GED equivalent.
* Current CPR and First Aid Certification (or must obtain within probationary period).
PREFERRED EDUCATION AND EXPERIENCE:
* Six (6) months experience working with the public/customer service. Other experience may include clerical or hospitality setting related duties.
* Experience working with recreational programs for youth and adults.
KNOWLEDGE, SKILLS AND ABILITY:
* Knowledge of rules and regulations of assigned facility.
* Skill in planning, organizing, and implementing programs and activities.
* Skill in oral and written communication.
* Ability to organize and give direct leadership for programs and special events.
* Ability to establish and maintain effective working relationships with parents, co-workers, the general public, community groups, City officials, and other City employees.
* Ability to work evenings, weekends, and holidays.
* Ability to accept, receive, and collect payments, process purchase orders, and maintain inventory.
PHYSICAL DEMANDS:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
* Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or skill, adeptness and speed in the use of the fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy.
WORK ENVIRONMENT:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
* Involves routine and frequent exposure to:
* Bright/dim light; Dusts and pollen.
* Extreme heat and/or cold; Wet or humid conditions.
WORK HOURS:
Work is performed Sunday-Saturday with varied shifts/hours between 7:00am-10:00pm. (May be required to work nights, weekends and holidays to meet the business/program needs of the City. Hours may change based on operational needs.)
ESSENTIAL SAFETY FUNCTIONS
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
AMERICANS WITH DISABILITIES ACT COMPLIANCE
The City of Deerfield Beach is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
EMERGENCY MANAGEMENT RESPONSIBILITIES
Note: During emergency conditions, all City employees are automatically considered emergency service workers. City employees are subject to being called to work in the event of a disaster, such as hurricane, or other emergency situations and are expected to perform emergency service duties.
The City of Deerfield Beach values the service veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.
Under the directive of House Bill 531 (2025), please see link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website.
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Applications to the City of Deerfield Beach are reviewed as received. Early application is encouraged, as this posting may close at any time.
$23k-29k yearly est. 10d ago
Commercial Credit Team Lead
Amerantbank
Group leader job in Miramar, FL
The Commercial Credit Team Lead is responsible for the credit portfolio administration and monitoring of credit quality for the commercial loan portfolio. This position also entails leading and supervising a team of portfolio managers that will support the business segments in the monitoring, maintenance and origination of new and existing loans based on credit programs and policy, in close coordination with the business segments.
Responsibilities:
Responsible of overseeing staff with providing transactional support assisting Relationship Managers with the creation of proposals, term sheets, and credit memos while maintaining clear understanding of the Bank's credit programs and policy and its adherence. Reports to supervisor all deviation from credit programs and policy.
Responsible for coordinating efforts with other bank units such as Credit Administration, Loan Operations, Credit Services, Processing Unit, and Credit Risk to streamline processes and maintain accuracy of reports and credit quality of the portfolio.
Responsible for coordinating the annual review process of existing credit relationships; recommend changes in risk rating as deemed appropriate. This includes calculating covenant testing and risk rating trigger requirements as needed. Identify, track and monitor credit policy exceptions, review credits with loan covenants and verify compliance.
Responsible for the administration and monitoring maturities, delinquencies, including criticized assets reports on a regular basis as well as assisting in the identifying any “red flags” or problems within the portfolio. Reports to supervisor all portfolio issues and irregularities found in these reports.
Responsible for coordinating and streamlining loan origination process for Relationship Managers to facilitate the approval process. Reports to supervisor all loan origination process issues identified.
Responsible in providing support in developing, enhancing and promoting new/existing loan products.
Responsible of supervising, coaching, training, and mentoring other team members in order to enhance their knowledge of the position and provide better support to the Relationship Managers.
Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
Assist management with ongoing projects.
Other duties, as assigned.
Minimum Education and/or Certifications Requirements: Bachelor's degree in business, accounting or finance required. Master's degree preferred OR 7+ years of commercial & retail portfolio management experience in lieu of education. Formal credit training required.
Minimum Work Experience: 10+ years of professional experience in lending and/or portfolio management field and/or credit analysis. Knowledgeable of banking products and documentation.
T echnical and/or Other Essential Knowledge: Thorough understanding of the Bank's credit procedures, programs and policy. Accounting and credit principles. Proficiency in Microsoft Suite is required; experience in SQL is a plus. Salesforce, nCino, FIS IBS experience is a plus. Sound time management and organizational skills required. Well organized and systematic. Must possess strong communication skills.
$48k-93k yearly est. Auto-Apply 60d+ ago
Team Leader - North Miami/Hollywood
Pollo Tropical 4.6
Group leader job in Aventura, FL
Be a Part of the Fiesta... Come Join The Pollo Nation!
You will need an email account click here to create one if you do not currently have one: Create Email Account
When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.
Overview
The Team Leader in Training (TLIT) position is designed to prepare individuals for shift leadership by providing hands-on experience in restaurant operations. The TLIT supports essential aspects of daily management, including food safety, guest service, labor support, and team engagement. Working closely with the leadership team, the TLIT will develop the skills to help lead shifts, coach hourly team members, and contribute to a positive and efficient work environment that promotes operational success.
Qualities and Responsibilities
Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service.
Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures.
Support team engagement by practicing coaching, communication, and motivation techniques.
Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities.
Model high standards of guest service and assist in resolving guest concerns with urgency and care.
Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep.
Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly.
Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures.
Shadow leadership during team member development activities, including training and onboarding.
Practice proper decision-making in high-pressure environments and develop problem-solving abilities.
Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting.
Follow all company policies and perform other duties as assigned.
Education, Experience and Additional Skills:
Must be at least 18 years of age.
High school diploma or GED required.
6 months of experience in the restaurant industry, preferably in a team support or leadership role.
Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred.
Strong verbal and written communication skills in English.
Desire to grow in leadership, build team development skills, and contribute to operational excellence.
COMPUTER SKILLS:
Basic computer skills
Excel knowledge preferred
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Temperature controlled restaurant.
The noise level in the work environment is low to moderate.
EQUIPMENT USED:
Computer, fax, calculator, copier, phone.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a current employee, please apply using the internal application process. Reach out to your manager for more information
$37k-48k yearly est. Auto-Apply 28d ago
Allergy, Asthma, and Immunology Team Lead
Modernizing Medicine 4.5
Group leader job in Boca Raton, FL
ModMed is hiring a driven Allergy, Asthma and Immunology Team Lead to join our positive, passionate, and high-performing Medical team focused on bringing a level of clinical insight and understanding to product development, client relations, and sales. This role offers an unparalleled opportunity to work for an innovative health care tech company at the forefront of development - leading the way to the next generation of health care IT.
Your Role:
* Gather feedback from the Allergy User Community.
* Validate feature requirements with Users and Product Development.
* Learn how to code software in order to deliver enhancement requests and fix bugs. No prior software coding experience necessary, we can teach you!
* Become an escalation for support, account management, and educational needs.
* Travel to customer sites.
* Work closely with Sales and Marketing to expand product reach through webinars, attendance at clinical conferences, participation in podcasts, blogs, and articles.
* Work closely with Customer Success to address User needs.
* Required attendance and lead speaker for our annual user group conference (Momentum and Client Advisory Board meetings).
* Support the sales organization (making introductions, leading demonstrations).
* Host ModMed colleagues during office hours and test new material or workflows in your clinic environment.
* Work with the education and implementation team to answer any questions that arise during go-live or client onboarding, which includes the creation of doctor-to-doctor videos/training videos
Skills & Requirements:
* Board Certified in Asthma, Allergy, and Immunology with at least 1 year of experience working in a private practice using EMA.You are able to make a commitment of 1 days a week.
* Travel to Boca Raton for training.
* Excellent communication skills.
* Willingness to work hard and collaborate in a team environment.
* Strong problem-solving skills, adaptable, proactive and willing to take ownership.
* Strong commitment to quality and documentation.
* Open to using all aspects of the product if not already, PM, Patient Engagement, RCM, AI, Klara - early adopter interest.
#LI-KM1
#REMOTE
$56k-79k yearly est. Auto-Apply 50d ago
Recreation Leader Part Time~ Parks & Recreation Department (Art & Culture Center)
City of Pembroke Pines, Fl 3.5
Group leader job in Pembroke Pines, FL
Under the general supervision of the Assistant Director of Cultural Arts, the incumbent is responsible for performing a variety of tasks including registering patrons for classes and daily office tasks. Work is reviewed through observation for adherence to established policies and procedures.
Duties: Opens and closes the cultural facility; registers students for classes and activities and maintains inventory of art and music supplies. Responsible for the welfare, health, and safety of the students onsite. Maintains classes in an orderly manner and stresses program rules. Answers inquiries by phone and in person; provides general information on facilities, activities and classes. Assists in the general housekeeping tasks. Maintains professional attitudes and provides excellent customer service to all patrons. Assists with collection of fees for art and music classes, activities and workshops. Attends all staff meetings and training programs. Assists with the planning, organization, scheduling and direction of cultural activities, and special events. Reports any damaged or missing equipment or supplies to the Cultural Arts Coordinator. Performs other work duties as assigned.
REQUIREMENTS:
* Training and Experience:
High School Diploma and one year experience in recreational, leisure services or related field.
Qualifications
High School Diploma and one year experience in recreational, leisure services or related field.
Miscellaneous Information
Submit an application with original signatures and copies of required documents to: Human Resources Department 601 City Center Way Pembroke Pines, Fl 33025 *Applications are available at the front desk of the Charles Dodge City Center OR visit our website at ************** to complete & submit fillable city application online. Any employee wishing to be considered for the above position must submit an Updated Application Form for Employees with a resume and submit to the Human Resources Department. Individuals with disabilities requiring accommodation must contact Human Resources. The City of Pembroke Pines is an Equal Opportunity Employer and a Drug Free Work Place.
$23k-27k yearly est. 60d+ ago
Investment Products Team Lead
Itau 3.6
Group leader job in Miami, FL
The Investment Products Team Lead is accountable for the strategic direction, lifecycle management, and digital evolution of investment products tailored to high-net-worth and institutional clients. This role combines product ownership and will drive innovation across mobile and web platforms, aligning product strategy with business goals and digital engagement metrics.
Key Responsibilities
Product Ownership & Digital Strategy
Own the end-to-end strategy and roadmap for the investment product suite, including structured notes, funds, and bespoke solutions.
Lead digital investment channels (e.g., mobile apps, web platforms) with a focus on user experience, engagement, and NPS.
Define and track OKRs, success metrics, and P&L performance across digital and product domains.
Apply agile methodologies and experimentation frameworks to accelerate delivery and innovation.
Leadership & Organizational Impact
Foster a culture of accountability, innovation, and continuous improvement.
Represent the investment product function in governance forums and strategic planning.
Cross-Functional Collaboration
Partner with investment, legal, risk, operations, and technology teams to ensure seamless product delivery.
Act as a connector across departments, influencing priorities and aligning stakeholders.
Collaborate with bankers and client-facing teams to gather feedback and refine offerings.
Governance, Compliance & Performance
Ensure all products meet internal and external regulatory standards.
Maintain robust documentation and audit trails for product approvals and changes.
Monitor product performance and client satisfaction, initiating enhancements as needed.
Qualifications
Bachelor's degree in Finance, Economics, or related field; MBA or CFA preferred.
7+ years of experience in investment product development, digital channels, or structured solutions.
Strong understanding of capital markets, investment vehicles, and regulatory frameworks.
Proven leadership in managing large-scale cross-functional teams and agile delivery.
Excellent communication and stakeholder management skills.
Fluency in English; Portuguese and/or Spanish preferred.
$57k-100k yearly est. 60d+ ago
Full-Time Team Lead - $14/HR - Southland Mall 16
Regal Theatres
Group leader job in Miami, FL
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Regular and consistent attendance.
Upholding and administering all company policies.
The training, developing and coaching of non-management employees.
Performing all staff positions as required.
Ensuring guest satisfaction.
Counting and reconciling all receipts taken in during a business day.
Controlling costs, including all direct operating expenses.
Operating all projection and audio-visual equipment within the theatre, both hardware and software.
Ensure operational delivery of marketing campaigns and promotions of feature film engagements.
Monitor the standard of maintenance and operational delivery to ensure standards are maintained at all times.
Ensure required alcohol certification and training are current for all staff employed in alcohol service roles.
Knowledge and compliance of dress code.
Have completed or in the process of completing the team lead training.
Have reviewed and understand the ROM.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.
Required to read and understand training materials that will cover subjects such as harassment prevention and other regulatory compliance.
Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Team Leads are to be utilized in situations in which management is unavailable during non-peak periods. Such job duties include performing theatre opening and closing procedures. A Senior Team Lead may not complete managerial duties
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma or equivalent (if not currently a high school student). At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
If the theatre sells alcohol and employee's assigned duties will include the selling/serving of alcohol, employee must be of legal age to sell and serve alcohol according to state or local laws. It is employee's responsibility to complete any legally required state or local training and obtain the required certificate. In addition, employee must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.
Computer and Office Skills:
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity and perform mechanical tasks as necessary.
Personal Skills:
Interface excellently with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.
Supervisory Responsibilities:
Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 75 lbs. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$48k-93k yearly est. 60d+ ago
Benefits Market Team Leader
Blueprint30 LLC
Group leader job in Miami, FL
ADP is hiring a Benefits Market Team Leader. Provides day-to-day leadership and guidance to the Market Benefits Service Representatives (BSRs). Serves as Subject Matter Expert and Market Lead to Payroll Service Representatives (PSRs) and Human Resource Business Partners (HRBPs) with regards to the TotalSource H-W offering which includes Medical, Dental, Vision, Disability and HSA/FSA/OCB offerings and administration. Manages workflow, client escalations and resolutions to ensure Total Service to TotalSource's clients. Mentors, develops and trains BSRs and Interns. Provides performance feedback to Health and Wealth Operations Executives.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Project Management: Manages daily workflow of BSRs and their schedules to ensure Service Level Agreement and Quality goal achievement. Works with various internal business partners to achieve client service levels. Leads project management activities related to Year End, New Client Implementation, Open Enrollment, and normal business cycle production.
Mentorship: Conducts one on one meetings with associates to provide direction and feedback on interactions with clients and internal associates. Partners with the Health and Wealth Operations Executive to identify and develop training plans to address performance gaps. Monitors and communicates associate action plans and ensures associates understand expectations and BSR-accountability. Handles escalations with Clients and Work-Site Employees. Provides associate performance and attendance feedback to Health and Wealth Operations Executive.
Quality Assurance: Provides monthly quality statistics and KPI metrics to Health and Wealth Operations Executive and analyzes results. Develops and strategizes plans for team improvements, Partners and takes action with Health and Wealth Operations Executive and TLs across Markets to improve overall TotalSource Quality Results. Assists and champions escalations to HRBPS to complete and address employee and client issues. Follows-through and follows-up as appropriate. Partners with Health and Wealth Operations Executive on training updates and needs.
Escalations: Handles escalations with Clients and Work-Site Employees through collaboration with internal partners (Carrier Relations, Compliance, COBRA, CHSA) and external relationships (Carriers, Providers). Bring resolution to specialized Tier 3 questions/issues that are unable to be addressed by the Employee Service Center and BSRs.
Performs Stretch assignments as issued by Health and Wealth Operations Executive
Assist in recruiting, hiring, and on boarding activities
Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
Education: Degree or Equivalent in Education and Experience with Major or Area of Concentration in Business, Finance or related or a combination of education and experience.
Experience: Over 5 Years, up to 8 years of Multi Client Service Experience. At least 3 years in PEO environment
$48k-93k yearly est. 11h ago
Benefits Market Team Leader
Adpcareers
Group leader job in Miami, FL
ADP is hiring a Benefits Market Team Leader. Provides day-to-day leadership and guidance to the Market Benefits Service Representatives (BSRs). Serves as Subject Matter Expert and Market Lead to Payroll Service Representatives (PSRs) and Human Resource Business Partners (HRBPs) with regards to the TotalSource H-W offering which includes Medical, Dental, Vision, Disability and HSA/FSA/OCB offerings and administration. Manages workflow, client escalations and resolutions to ensure Total Service to TotalSource's clients. Mentors, develops and trains BSRs and Interns. Provides performance feedback to Health and Wealth Operations Executives.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Project Management: Manages daily workflow of BSRs and their schedules to ensure Service Level Agreement and Quality goal achievement. Works with various internal business partners to achieve client service levels. Leads project management activities related to Year End, New Client Implementation, Open Enrollment, and normal business cycle production.
Mentorship: Conducts one on one meetings with associates to provide direction and feedback on interactions with clients and internal associates. Partners with the Health and Wealth Operations Executive to identify and develop training plans to address performance gaps. Monitors and communicates associate action plans and ensures associates understand expectations and BSR-accountability. Handles escalations with Clients and Work-Site Employees. Provides associate performance and attendance feedback to Health and Wealth Operations Executive.
Quality Assurance: Provides monthly quality statistics and KPI metrics to Health and Wealth Operations Executive and analyzes results. Develops and strategizes plans for team improvements, Partners and takes action with Health and Wealth Operations Executive and TLs across Markets to improve overall TotalSource Quality Results. Assists and champions escalations to HRBPS to complete and address employee and client issues. Follows-through and follows-up as appropriate. Partners with Health and Wealth Operations Executive on training updates and needs.
Escalations: Handles escalations with Clients and Work-Site Employees through collaboration with internal partners (Carrier Relations, Compliance, COBRA, CHSA) and external relationships (Carriers, Providers). Bring resolution to specialized Tier 3 questions/issues that are unable to be addressed by the Employee Service Center and BSRs.
Performs Stretch assignments as issued by Health and Wealth Operations Executive
Assist in recruiting, hiring, and on boarding activities
Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
Education: Degree or Equivalent in Education and Experience with Major or Area of Concentration in Business, Finance or related or a combination of education and experience.
Experience: Over 5 Years, up to 8 years of Multi Client Service Experience. At least 3 years in PEO environment
$48k-93k yearly est. 11h ago
Team Leader
Newvine Employment Group
Group leader job in Miami, FL
Candidate most be able to cross train in shipping and receiving depatements. Will have a number of responsibilites and job functions depending on which department is needing the most support. Schedule Monday-Saturday (weekdays 9am-6pm / Saturdays 9am to 3 pm)
Candiate Must:
Operate the sit down forklift (UN TODERO)
Perform key admin work using email, excel, and basic computer exper.
Have high organizational skills
Previous Team lead or management experience
bilingual is a plus but not required
$48k-93k yearly est. 60d+ ago
Team Lead, Revenue Cycle Leads
Central Reach 3.9
Group leader job in Fort Lauderdale, FL
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
We are looking for a highly skilled and proactive Team Lead to join our team. This role will focus on ensuring the success of our clients by driving optimal customer engagement, achieving a 95%+ collections rate, and proactively managing account risks. A successful candidate will be strategic advisor providing valuable insights to customers, while collaborating with internal teams to drive renewals and enhance overall team performance. Advancement to Team Lead requires mastery of Level 3 responsibilities.
Key Accountabilities:
Primary Point of Contact for internal team inquiries and issue resolution.
Manage and resolve escalations, ensuring timely and effective communication between stakeholders.
Act as a liaison between RCL* and internal departments (Operations) to streamline processes and enhance collaboration.
Develop and maintain SOPs for onboarding, engagement, and retention to ensure consistency and best practices.
Support implementation of KPI's for team
Support the team in managing customer escalations, providing guidance, and collaborating solutions to ensure customer satisfaction.
RCL Functions:
Understand and Drive RCM Process
Develop a deep understanding of the Revenue Cycle Management (RCM) process, collaborating with customers to optimize workflows for maximum efficiency and improved collections.
Achieve 95%+ Collections Rate
Work closely with internal teams to help achieve a 95%+ collections rate. Analyze data to identify areas for improvement and ensure timely collections.
Identify and Improve Service Utilization
Assess service utilization, identifying areas for improvement. Provide actionable recommendations to optimize services, improve efficiency, and enhance customer experience.
Mitigate Account Risks
Proactively identify and address risks to customer accounts, working collaboratively with internal teams to mitigate potential issues and ensure long-term retention.
Customer Training & Education
Ensure customers are well-trained on tools, processes, and their role in the partnership, offering continuous support to ensure effective utilization of resources.
Act as a Strategic Advisor
Develop a deep understanding of the customer's business and overall relationship with the company. Act as a trusted advisor, offering recommendations and insights that drive long-term success and strengthen the partnership.
Collaboration with Internal Stakeholders
Work closely with internal teams, including AR, Billing, Posting, Account Managers, and SW CSL, to resolve issues, streamline processes, and deliver optimal outcomes for customers.
Work on Renewals
Collaborate with internal teams to manage and support customer renewals, ensuring customers are satisfied and committed to continuing the partnership.
Desired Skills and Experience:
Bachelor's degree or equivalent work experience in a related field (Healthcare, Business Administration, Finance, etc.)
Proven experience in client success, customer service, or revenue cycle management (RCM)
Strong understanding of the RCM process and its impact on collections and customer satisfaction
Excellent communication, interpersonal, and problem-solving skills
Proven track record of managing customer escalations and addressing issues proactively
Ability to act as a strategic advisor to customers, understanding their business needs and recommending appropriate solutions
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite and CRM software; experience with RCM-related tools is a plus
#LI-Hybrid
Base Salary Range$80,000-$85,000 USD
Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.
Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.
We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
How much does a group leader earn in Kendale Lakes, FL?
The average group leader in Kendale Lakes, FL earns between $45,000 and $154,000 annually. This compares to the national average group leader range of $57,000 to $174,000.