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Associate Director jobs at Group1001

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  • Associate Director, Institutional Markets

    Group1001 4.1company rating

    Associate director job at Group1001

    Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: Our Institutional Markets Team is growing rapidly, and we are seeking a self-starting individual to help shape our expanding business. We seek the person that thinks "out of the box" and has a passion for turning complex financial challenges into innovative solutions that drive measurable business impact. As an Associate Director, you will play an essential role in the growth and long-term success of our Pension Risk Transfer (PRT) business. In this position, you will combine business acumen with technical expertise to help build our PRT business from the ground-up - shaping the deal pipeline, cultivating broker relationships, driving deals from RFP to close, engaging with plan sponsors, and partnering across actuarial, legal, operations and other teams across the enterprise. How You'll Contribute: * Manage the PRT quoting process: coordinate intake, review and qualify opportunities, and provide high quality, timely responses to RFPs. * Build market presence: assist with developing relationships with brokers/consultants, support due diligence calls, engage with plan sponsors and promptly address all PRT-related questions. * Support pricing: partner with the actuarial pricing team to analyze deal economics, ensure alignment with risk appetite and profitability goals, and assist with pricing transactions as needed. * Deal onboarding: collaborate with operations and third-party administrator to ensure clean handoffs, successful onboarding, and accurate administration of new PRT transactions. * Contract execution: collaborate with the legal team to review and ensure timely execution of contracts, certificates, and other legal documents. * Monitor the market: track industry developments, regulatory changes, competitor activity and emerging opportunities. * Process improvement: Develop scalable tools, workflows, and documentation to improve efficiency and consistency across quoting, onboarding, and reporting processes. * Strategic growth initiatives: Identify white-space opportunities (e.g., carve-outs, jumbo transactions, new distribution channels) and contribute to long-term business planning. * Expand company knowledge: document processes and procedures, share knowledge and train colleagues to expand PRT fluency across the organization. * Ensure compliance with regulations and company policies. We Are Looking For: * 5+ years of experience in PRT, retirement, actuarial consulting, or institutional insurance markets. * Bachelor's degree in Actuarial Science, Finance, Mathematics, or related field. * Clear, concise communicator - able to explain complex concepts to non-technical audiences. * Strong relationship builder, both internally and externally. * Excellent project management skills; able to manage multiple priorities under tight deadlines. * Strategic, organized and comfortable working with ambiguity, while maintaining high attention to detail. * High proficiency in Microsoft Excel; familiarity with data analysis tools, modeling, or process automation a plus. Compensation: Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $120,000/year in our lowest geographic market up to $150,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-ES1 #LI-REMOTE
    $120k-150k yearly Auto-Apply 60d+ ago
  • Workplace Services and Strategy Director

    Group1001 4.1company rating

    Associate director job at Group1001

    Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Workplace Services and Strategy Director will be in a position of high visibility, partnering closely with leaders across the organization to ensure corporate real estate is aligned with business goals. The Director will work to deliver an exceptional experience through the realization of a modern work environment that serves the needs of the company and its employees. This role is based out of the company's home office in Zionsville, Indiana. How You'll Contribute: * Provide strategic oversight and operational support across multiple facilities. * Elevate the Employee Experience by anticipating needs and driving solutions that will increase satisfaction with their environment * Oversee a staff of 4 including Corporate Real Estate Manager, Front Desk Coordinators and Office Manager. Also oversee 3rd party property management team. * Continually review the regional portfolio to identify opportunities to drive workplace experience and facilities improvements. * Identify ways to enhance performance, efficiency and consistency of facilities operations. * Ensure alignment with company and department goals. * Budget development and oversight. * Project management for various facilities projects including building restack to meet growing department needs. * Work closely with the Director of Safety and Security to ensure safety protocols are in place and being followed and Visitor Management System is implemented effectively. * Support the implementation of Workplace and Facilities strategies and policies that deliver against strategic objectives and ensure consistent employee experience. * Develop a process for tracking customer requests. * Budget and track spend for operations including facilities and administrative contracts. * Share external market insights with the business, providing recommendations that will drive improvements and deliver value. * Engage with stakeholders to understand strategies / initiatives and identify workplace and workplace experience requirements. * Monitor the performance and operational excellence of workplaces against objectives and metrics. What We're Looking For: * Bachelor's degree in Design, Facilities Management, Engineering or a related field preferred * Minimum of 5 years of progressive leadership experience in workplace services, design, administration, and project management * Proven track record of leading multi-site team * Strong leadership and people management skills * Excellent communication, relationship-building, and problem-solving skills * Ability to travel regularly to various offices Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-JT1
    $70k-116k yearly est. Auto-Apply 25d ago
  • Associate Director, Tax

    Oscar 4.6company rating

    New York, NY jobs

    Hi, we're Oscar. We're hiring an Associate Director, Tax to join our Finance. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Associate Director, Tax leads income tax compliance including tax provisions under Generally Accepted Accounting principles (GAAP) and Statutory reporting, federal, state and local tax returns, and tax planning and projects. The Associate Director, Tax supports the Tax leadership team in developing department strategy. You will report into the Sr. Director, Tax. Work Location: This position is based in our NYC office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $158,400 - $207,900 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Manage the annual and quarterly tax GAAP and Statutory tax provision processes and lead the related internal and external relationships necessary to support these processes. Review U.S. federal, state, and local tax returns and estimates for the corporate holding companies and insurance subsidiaries and manage our relationship with external consultants on this work. Ensure integrity of tax accounting and compliance results using technology solutions, partnering with the Finance Transformation Team and the Company's external vendors. Manage tax responses to audits and notices and the related correspondence with internal and external parties. Ensure compliance with indirect tax compliance functions. Lead the preparation of financial data and analysis to support tax forecasting and projects. Partner with areas of Finance and the business to address tax issues and meet organizational goals. Stay abreast and educate others on developments within the insurance tax area and their possible effects to the Company. Help develop and implement tax strategies and planning opportunities. Automate processes to refine tax compliance and provide analytical insights. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: Bachelor's degree in Accounting, or 4 years commensurate experience. 7+ years of tax experience in a public accounting firm or equivalent experience in a corporate tax department. Proficient in using code and regulations. Strong knowledge in ASC 740. 3+ years experience as a team leader. Bonus points: CPA and/or Master's of Taxation. Statement of Statutory Accounting Principle (SSAP) 101 reporting. Knowledge of domestic tax issues affecting U.S. insurance companies. Experience implementing tax provision software. Work with large datasets to build models and leverage tools. Experience with state tax nexus considerations. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
    $158.4k-207.9k yearly Auto-Apply 27d ago
  • Associate Director, Website, Corporate Assets & Digital Reputation

    Oscar 4.6company rating

    New York, NY jobs

    Hi, we're Oscar. We're hiring an Associate Director to join our Marketing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Associate Director, Website, Corporate Assets & Digital Reputation is a strategic and hands-on digital leader responsible for shaping how the organization shows up online. This role owns the end-to-end strategy, governance, performance, and continuous improvement of the company's corporate website, digital brand assets, and reputation across all digital channels. This leader partners closely with Brand, Communications, Product, Marketing, Compliance, and Executive stakeholders to ensure the company's digital presence is consistent, modern, discoverable, accessible, and aligned with business goals. You will report into the VP, Communications. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $158,400 - $207,900 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: Corporate Website Strategy & Management Serve as the strategic owner of the corporate website's vision, architecture, user experience, content strategy, and governance model. Lead roadmap development and prioritization for website enhancements, migrations, redesigns, and new digital experiences. Oversee day-to-day site operations, QA, accessibility compliance (WCAG), and content lifecycle management. Manage relationships with developers, UX/UI designers, SEO partners, and CMS administrators. Ensure site performance, security, analytics tagging, and technical SEO optimizations are continuously improved. Digital Brand Assets & Corporate Content Governance Partner with Brand & Creative teams on the creation, organization, and governance of corporate brand assets, including logos, templates, photography, video, iconography, and messaging systems. Maintain and evolve the corporate brand portal / DAM (digital asset management system) to ensure ease of use, version control, and compliance. Ensure digital content and assets across departments adhere to brand, legal, and regulatory standards. Partner with Comms, HR, PR, Marketing, business teams to ensure consistent corporate storytelling across channels. Digital Reputation & Online Presence Monitor, measure, and improve the company's overall digital reputation across search, social, ratings/reviews, partner platforms, and press ecosystems. Develop strategies to enhance discoverability and sentiment across the digital footprint (e.g., Wikipedia accuracy, Google Business profiles, third-party ratings, executive profiles, employer-brand presence). Lead executive digital identity management, including bios, press assets, and thought leadership content. Collaborate with PR/Comms teams to ensure rapid response processes for misinformation, digital crises, or reputation-impacting events. Performance, Analytics & Optimization Define KPIs across website experience, asset usage, and digital reputation health; establish dashboards for ongoing insight delivery. Use analytics to uncover opportunities to improve conversion, engagement, accessibility, and search visibility. Present findings, recommendations, and strategic roadmaps to senior stakeholders and executive leadership. Cross-Functional & Leadership Responsibilities Lead cross-functional governance forums to align on website and brand experience priorities. Manage vendors, agencies, budget, and project timelines across all owned digital channels. Provide mentorship and direction to junior team members or dotted-line collaborators. Advocate for digital excellence, accessibility, and brand integrity across the organization. Requirements: Bachelors Degree or 4+ years commensurate experience in digital marketing, website management, brand/creative operations, or digital communications. 8+ years of experience owning and managing the digital asset systems, brand governance programs, and strategy and operations of website management 5+ years managing and executing in CMS platforms (e.g., Contentful, WordPress), Google Analytics, and SEO tools. 2+ years A/B or multivariate testing experience (test and target or other vendors) 4+ years of experience leading and managing a team Bonus points: Experience in healthcare, financial services, insurance, or another highly regulated space. Familiarity with accessibility standards (WCAG 2.x) and privacy/security best practices. Experience collaborating with cross-functional technical teams (IT, product, engineering). Comfort presenting to senior leadership and distilling complex digital topics into clear business impact. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
    $158.4k-207.9k yearly Auto-Apply 10d ago
  • Associate Director, Solution Design

    Oscar 4.6company rating

    New York, NY jobs

    Hi, we're Oscar. We're hiring an Associate Director, Solution Design to join our +Oscar team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Associate Director, Solution Design is a member of +Oscar's Campaign Builder team and is responsible for translating client needs and requests into campaign designs for key operational teams to execute. Campaign Builder is an engagement and automation platform that enables scalable, personalized interventions and automates workflows to drive growth and retention, improve patient/member outcomes, and optimize admin operations. Built for non-technical users, payors and providers can use the tool to build omni-channel “campaigns” that deliver interventions with multiple touch points over time to drive behavior change. The work is equal parts campaign strategy and technical scoping, and a core value creation driver for +Oscar clients and internal teams. The Associate Director, Solution Design is a core driver of increasing consulting services revenue and bringing new +Oscar products to new and existing clients. You will report into the Vice President, Corporate Strategy. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $144,000 - $189,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Design and implement new campaign development processes while anticipating potential future use cases to ensure long-term scalability in solution design. Be a key externally facing part of the +Oscar organization, and be able to interface with clinical, marketing, and operational stakeholders at clients teams to bring campaign solutions to their challenges Support campaign programming and portfolio design for prospects in partnership with Business Development Own campaign strategy and design based on key client inputs and requests Manage a team of Technical Implementation Associates to execute campaigns you design Act as the technical representative of Campaign Builder in relevant client calls, ensuring campaigns are scoped effectively and clients understand relevant technical and clinical capabilities Partner with Customer Success to consult, recommend and upsell other +Oscar products to clients Aggregate and synthesize client insights and feedback, and campaign design and results to help influence Product roadmap. Create and maintain documentation to make Campaign Builder operational processes sustainable and scalable. Synthesize market intelligence and competitor campaign strategy to inform commercial strategy and product roadmap Execute +Oscar consulting services as it relates to workflow consulting, campaign design, and strategy Design data specs and partner with client and internal teams to ensure data pipelines are optimized for client specific use case Compliance with all applicable laws and regulations Other duties as assigned Requirements: 7+ years of work experience in a cross-functional role in healthcare technology or clinical operations, including work with Technology and Data Science teams 5+ years of technical expertise and comfort working with healthcare data and use cases 5+ years of working with challenges of payors and providers Bonus points: Experience managing work independently and working cross-functionally Strong familiarity with technical concepts and experience working side-by-side with engineers to explain software requirements to a non-technical audience Experience building strong partnerships with counterparts in other functions and contributing to cross-functional initiatives in a collaborative manner. Clear and effective communicator both verbal and written Ability to prioritize based on the needs and strategy of the team Travel required Up to 5% This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
    $144k-189k yearly Auto-Apply 26d ago
  • Associate Director, Pricing & Underwriting, DentaQuest

    Sun Life 4.6company rating

    Connecticut jobs

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our leaders are expected to foster connection and teamwork by being present in the office 2 to 3 days per week. The opportunity: Under the guidance of leadership, The Associate Director, Underwriting manages the pricing methodology for different business segments. This includes but is not limited to recommending and establishing Target Loss Ratios for different business segments and providing analysis and pricing recommendations to current and new product initiatives. The position also requires collaboration with other departments in support of pricing as well as coordinating and providing actuarial services to all business units. In addition to the risk management, pricing, and data analysis, the position provides implementation of current business and new business to assure the benefits and rates that is sold is correct. The position entails management and development of direct reports to support the governance and objectives set forth by the organization. How you will contribute: Set pricing for Current and New Business in accordance with meeting target loss ratios and regulatory requirements. Collaborate with Business Units and Core Operational Areas in providing financial risk analysis and underwriting services for clinical policy initiatives, operational initiatives, product initiatives, as well as entry into new markets. Support key initiatives by collaborating with business owners, users and information technology operations. Meet business requirements for all business units by developing sound pricing in order to achieve the financial goals. Collaborate with the Business Unit's and Core Operational areas in support of RFP/RFI's for existing client and prospect. Manages regulatory requirements with the Insurance Regulators as needed Manages requirements by internal and external auditors Documents, monitors, and develops training materials and delivers training of departmental staff. Coaches, mentors, and directs the development of the underwriting team to ensure high service quality and proficiency. Providing pricing expertise in support of new marketing, clinical, and product initiatives Collaborates with Product Teams in the design, pricing, and implementation of new products. Fulfill all departmental projects and initiatives by coordinating and communicating with staff, directors and executives. Participation on ad hoc task forces and corporate projects and initiatives. In alignment with strategic direction set by senior leadership, supports the development and implementation of underwriting and actuarial plans to meet DQ strategic and business objectives. Hires, trains, coaches, counsels and evaluates performance of direct reports. Ensures regulatory and legal compliance within department. Other duties as assigned. What you will bring with you: BA/BS degree. 10 years industry experience with a minimum of 5 years large group underwriting experience. PC skills required, MS Windows environment. MS Word, Excel, Access, other database tools, and automated underwriting system. Comprehensive knowledge of the health insurance business and financials - including but not limited to products, operations, risk assessments and financial performance metrics. 5 years' management experience, including hiring, managing, leading and developing staff. Ability to accomplish goals through execution of business plans and underwriting strategies Strong problem solving, conflict resolution, planning and organizing skills Demonstrated sales, negotiation, communication and presentation skills Facilitate internal activities: underwriting, actuarial, statistical, claims, accounting, and contracts. A self-starter with good judgment, integrity, able to adapt to a fast-paced environment and multitask successfully. Ability to manage multiple projects with changing priorities Proven teacher, coach, mentor and change leader. Thorough knowledge of the latest underwriting policies and procedures. Excellent written and oral communication skills. Required to attend additional training as requested/deemed necessary. Salary: Salary Range: $108,900 - $163,400 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. #LIHybrid Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera n. Job Category: Underwriting - Group Posting End Date: 30/10/2025
    $108.9k-163.4k yearly Auto-Apply 60d+ ago
  • Associate Director, Complementary and Integrative Medicine

    Sun Life Financial 4.6company rating

    Hartford, CT jobs

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Associate Director of Complementary and Integrative Medicine (CIM) provides expert medical consultation, strategic direction, and program leadership for all CIM-related activities involving PinnaleCare members. This role combines clinical expertise with strategic, operational, and research oversight to deliver whole-person, patient-centered care. The Associate Director will guide the design, growth, and integration of CIM programs that align with PinnacleCare's mission, ensuring quality, innovation, and value for members. How you will contribute: * Establish the overall vision, mission, and strategic goals for PinnacleCare's CIM program. * Lead the development and implementation of a multi-year strategic plan to expand CIM services, identify innovative opportunities, and strengthen partnerships that enhance member value. * Serve as PinnaleCare's subject matter expert on complementary and integrative medicine, providing direct clinical consultation and guidance to health advisors and internal teams. * Collaborate with the Chief Medical Officer (CMO) and organizational leadership to expand and manage the CIM Medical Advisory Board and provider referral network. * Oversee program operations, productivity, and budget performance to ensure sustainability and measurable impact. * Develop strategies to advance the visibility and increase usage of CIM services across the organization. * Collaborate with the Research and Medical Intelligence teams in developing evidence-based reports, literature reviews, and data summaries on CIM topics. * Work with the Director of Research to identify qualified members of the CIM clinical community to produce high level research reports for internal and external distribution * Maintain and enhance the CIM clinician and facility database to ensure it remains current, credible, and aligned with evidence-based practice standards. * Participate in complex case reviews and facilitate referrals to qualified CIM clinicians and specialists within the network. * Develop and deliver training and professional development programs on CIM approaches, modalities, and evidence-based practices for internal staff. * Collaborate with Marketing and Communications to highlight CIM program value, outcomes, and innovations in internal and external publications. * Represent the CIM program at internal meetings, external conferences, and industry events to build awareness and credibility. * Support Membership Development and Relationship Management teams with CIM-related education, resources and client consultations. * Provide operational oversight for all CIM activities to ensure high-quality member experience and alignment with PinnacleCare standards. * Build and maintain relationship with CIM clinicians, vendors, and strategic partners to support service excellence and continuity of care. * Identify and implement process improvements to enhance efficiency, member satisfaction, and cost effectiveness. * Resolve clinical and operational issues related to CIM services and referrals in collaboration with internal and external partners. What you will bring with you: * Ability to work with a diverse range of people * Doctor of Naturopathic Medicine (ND) degree from an accredited naturopathic medical college * Board certification by the North American Board of Naturopathic Examiners * Demonstrated experience in program leadership, strategic planning and service expansion within the field of integrative medicine * Strong clinical foundation and working knowledge of Complementary, Alternative and Integrative modalities * Excellent interpersonal, written and verbal communication skills with the ability to collaborate effectively across disciplines * Proven ability to balance clinical quality with financial and operational priorities * Proficiency with Microsoft office Suite * Strong problem-solving, organizational and analytical skills Salary: $109,400-$164,100 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Medical Services Posting End Date: 11/01/2026
    $109.4k-164.1k yearly Auto-Apply 6d ago
  • Associate Director, Complementary and Integrative Medicine

    Sun Life Financial 4.6company rating

    Wellesley, MA jobs

    Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Associate Director of Complementary and Integrative Medicine (CIM) provides expert medical consultation, strategic direction, and program leadership for all CIM-related activities involving PinnaleCare members. This role combines clinical expertise with strategic, operational, and research oversight to deliver whole-person, patient-centered care. The Associate Director will guide the design, growth, and integration of CIM programs that align with PinnacleCare's mission, ensuring quality, innovation, and value for members. How you will contribute: * Establish the overall vision, mission, and strategic goals for PinnacleCare's CIM program. * Lead the development and implementation of a multi-year strategic plan to expand CIM services, identify innovative opportunities, and strengthen partnerships that enhance member value. * Serve as PinnaleCare's subject matter expert on complementary and integrative medicine, providing direct clinical consultation and guidance to health advisors and internal teams. * Collaborate with the Chief Medical Officer (CMO) and organizational leadership to expand and manage the CIM Medical Advisory Board and provider referral network. * Oversee program operations, productivity, and budget performance to ensure sustainability and measurable impact. * Develop strategies to advance the visibility and increase usage of CIM services across the organization. * Collaborate with the Research and Medical Intelligence teams in developing evidence-based reports, literature reviews, and data summaries on CIM topics. * Work with the Director of Research to identify qualified members of the CIM clinical community to produce high level research reports for internal and external distribution * Maintain and enhance the CIM clinician and facility database to ensure it remains current, credible, and aligned with evidence-based practice standards. * Participate in complex case reviews and facilitate referrals to qualified CIM clinicians and specialists within the network. * Develop and deliver training and professional development programs on CIM approaches, modalities, and evidence-based practices for internal staff. * Collaborate with Marketing and Communications to highlight CIM program value, outcomes, and innovations in internal and external publications. * Represent the CIM program at internal meetings, external conferences, and industry events to build awareness and credibility. * Support Membership Development and Relationship Management teams with CIM-related education, resources and client consultations. * Provide operational oversight for all CIM activities to ensure high-quality member experience and alignment with PinnacleCare standards. * Build and maintain relationship with CIM clinicians, vendors, and strategic partners to support service excellence and continuity of care. * Identify and implement process improvements to enhance efficiency, member satisfaction, and cost effectiveness. * Resolve clinical and operational issues related to CIM services and referrals in collaboration with internal and external partners. What you will bring with you: * Ability to work with a diverse range of people * Doctor of Naturopathic Medicine (ND) degree from an accredited naturopathic medical college * Board certification by the North American Board of Naturopathic Examiners * Demonstrated experience in program leadership, strategic planning and service expansion within the field of integrative medicine * Strong clinical foundation and working knowledge of Complementary, Alternative and Integrative modalities * Excellent interpersonal, written and verbal communication skills with the ability to collaborate effectively across disciplines * Proven ability to balance clinical quality with financial and operational priorities * Proficiency with Microsoft office Suite * Strong problem-solving, organizational and analytical skills Salary: $109,400-$164,100 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Medical Services Posting End Date: 11/01/2026
    $109.4k-164.1k yearly Auto-Apply 6d ago
  • Associate Director, Platform Distribution

    John Hancock 4.4company rating

    Boston, MA jobs

    We are looking for an Associate Director, Platform Distribution who will be responsible for internal sales and relationship development, business channel management, and functioning as a central resource for all internal departments affecting both business channel growth and the common client's success. Expectations include partnership and support of the senior external sales partners and maintaining an organized method of tracking key performance indicators and reporting them forward. The successful candidate will improve client experience, derive a new business pipeline, and contribute to successful opportunities for Manulife John Hancock's investment products. Channel specific coverage includes Broker - Dealer/Platforms and Turnkey Asset Management Programs (TAMPs). Position Responsibilities: Primary internal/home office contact and liaison to the wider Manulife John Hancock enterprise. Support of senior external business partners via CRM management, competitive analysis reports, and territory management. Calendar work included as needed. Prospect new relationships and seek business opportunities. Build and maintain new business pipeline. Prepare client meeting materials. Provide functional and technical direction to Sales, Marketing, Portfolio Management, Compliance and various other departments that affect client outcome and experience. Client relations, with individuals and enterprise relationships alike. Remain abreast of investment portfolio performance and competitive positioning points, with expectations to present opportunistically. Provide detailed investment updates to consultants, research analysts, retirement plan markets, and/or institutional investors. Maintain responsibility for business channel knowledge (Broker-Dealer/Platforms, TAMPs, and the Bank Trust channel), monitoring key performance indicators for the channel and periodic reporting of the key performance indicators, business pipeline and progress to plan. As needed, facilitate client meetings, both onsite and in the field. Monitor status and success of Requests for Proposal (RFP) and Due Diligence Questionnaires (DDQs). Participate in team projects to improve best practice execution. Achieve business strategy as detailed. Occasional travel, less than 5%. Required Qualifications: FINRA Licenses: Securities Industry Essentials, Series 7, Series 63/65/66 Progress towards professional designations or continuing education a plus (CFA, CIMA, MBA, CAIA, MSF) Relevant industry experience in the asset management industry, three years minimum preferred. Relevant experience in a client relations or sales environment. Preferred Qualifications: Understanding of sales and marketing process. Functional knowledge of capital markets. Strong interpersonal and presentation skills. Ability to package and deliver information in a client-friendly manner. Ability to work independently. Curiosity and problem-solving ability. Team attitude. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. #LI-JH About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Working Arrangement Hybrid Salary & Benefits Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact ************************ for additional information. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.)
    $122k-168k yearly est. Auto-Apply 29d ago
  • Associate Director, Consultant Relations

    John Hancock 4.4company rating

    Boston, MA jobs

    The Associate Director, Consultant Relations, plays a pivotal role in supporting sales and relationship development within the North American institutional client channel. This position partners closely with Managing Directors to drive capital raising initiatives across public and private market investment products, while actively engaging with research analysts, field consultants, and institutional investors. The role also encompasses database management, conference and event coordination, and cross-functional collaboration with marketing, compliance, and portfolio management teams to ensure seamless execution and outstanding client outcomes. Position Responsibilities 1. External Database Management External Search Platforms: Proactively leverage external databases to identify new leads, manage territory strategy, and conduct industry research. Maintain expertise in industry databases to uncover and evaluate client marketplace opportunities. Consultant Databases: Ensure firm and strategy data are accurately maintained in consultant databases; lead significant database updates as required and coordinate with internal stakeholders. Prospecting: Support the development of new relationships and identify business opportunities for Manulife Investment Management's public and private market institutional products, including public equity, fixed income, real assets, private equity, and private credit. 2. Internal Database Management •Requests: Monitor, track, and submit quarterly and ad hoc requests from consultants (RFI/DDQ/RFPs), coordinating with portfolio management for specific information needs. •CRM: Assist with Salesforce reporting and collaborate on new initiatives and system enhancements. Generate reports for senior management detailing consultant relations activities, progress, and strategic goals. 3. Knowledge Upkeep Product Knowledge: Maintain familiarity with direct institutional channels, including public plans, large corporate retirement plans, endowments & foundations, insurance, and sub-advisory. Stay informed on investment portfolio performance and competitive positioning, with the ability to present insights as opportunities arise. Marketplace Knowledge: Demonstrate a strong understanding of the North American investment consultant landscape. KPIs: Oversee business channel knowledge, monitor key performance indicators (KPIs), and track new business pipeline and progress against plan. 4. Meetings & Events • Conferences & Industry Events: Serve as the primary contact for consultant relations conference management, including tracking, organization, preparation, and attendee coordination. Manage speaker requests, deliverables, and marketing materials. • Field Meetings: Organize logistics and preparation for consultant relations and investment management teams, ensuring all materials and arrangements are in place. • Onsite & Due Diligence Meetings: Host client onsite visits and due diligence meetings, aligning senior leadership and relevant departments for optimal outcomes. • Coverage: Attend industry conferences and meetings as needed, representing the brand and expanding the consultant relations network. Build relationships with consultants and gradually assume responsibility for seelct consultant firms. Prepare and deliver investment updates to consultants, research analysts, and institutional investors. *Occasional travel required (less than 10%). 5. Internal Relationship Management Distribution: Ensure alignment and coordination between the consultant relations team and sales/relationship management teams on outreach initiatives, including roadshows and conferences. Marketing: Collaborate with marketing to execute initiatives such as newsletters, webinars, invitations, and social media posts, while communicating consultant relations priorities. Cross-Functional Collaboration: Provide functional and technical guidance to internal teams, including portfolio management, compliance, and other departments that impact client outcomes and experiences. 6. Career Development • Pursue ongoing professional development, including additional financial industry licenses, certifications, and relevant coursework. Required Qualifications: • Minimum of three years' relevant experience in asset management, client relations, or sales. • Bachelor's Degree • FINRA Licenses: Securities Industry Essentials (SIE), Series 7, Series 63/65/66. Preferred Qualifications Solid understanding of capital markets and institutional channels (public plans, corporate retirement, endowments, insurance, sub-advisory). Demonstrated success in sales prospecting and lead generation. Exceptional interpersonal, presentation, and client-facing skills. Ability to communicate complex information in a clear, client-friendly manner. Capable of working independently and collaboratively within a team. Strong curiosity, analytical thinking, and a collaborative mindset. Progress toward professional designations or graduate education (CFA, CIMA, MBA, MSF, or similar) is highly desirable. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. . About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,225.00 USD - $162,405.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
    $90.2k-162.4k yearly Auto-Apply 11d ago
  • Associate Director, Structured Products Trader - SLC Management

    Sun Life of Canada 4.3company rating

    Wellesley, MA jobs

    SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$387/US$286 billion in assets under management (AUM). As a subsidiary of Sun Life, we are aligned with one of the world's leading financial services companies, and benefit from the stability and strength of that relationship. We are a performance-driven organization with a deliberate focus on fostering a development-focused, inclusive culture revolving around our Core Values of being client obsessed, valuing each other, acting with speed and having an owner's mindset. As part of our team, you play a role in fulfilling our purpose and making a difference. We offer a rewarding work environment that is filled with opportunity for growth where you will be empowered to meet the challenges of a highly competitive landscape. Visit our website to learn more and for the most up to date AUM information. SLC Management offers a mix of in-office and virtual work where our employees are empowered to do their best. Generally, employees are expected to work three or more days in-office each week with flexibility depending on their business, client and team needs. Job Description: Associate Director, Structured Products Trader - SLC Management What is in it for you: As an Associate Director, Structured Products Trading, you will be part of a collaborative US Insurance team that manages multiple portfolios of US fixed income assets with a focus on structured products to include MBS, CMBS, ABS and CLOs. The Associate Director will be responsible for trading CMBS for the institutional clients of SLC Management. A successful candidate is expected to be detail-oriented, self-motivated, intellectually curious and to possess strong analytical skills. What You Will Do: Review and execute structured product trades in a manner consistent with our best execution and risk management practices, as well as our policies and procedures. Generate trade ideas to contribute to client portfolio outperformance. Execute trades across multiple product types. Communicate relative value opportunities to portfolio managers and serve as a subject matter expert for CMBS. Develop and maintain strong relationships with broker-dealers. Communicate effectively across the organization to develop and maintain close relationships with other traders, research analysts, portfolio management and finance to respond to client requests. Utilize analytical skills to leverage existing trading and portfolio management systems, with an eye towards improvements and increased efficiency. Support growth by working on prospective client portfolio reviews, finals presentations, etc. What You Will Need to Succeed: 3+ years of institutional trading experience. Bachelor's degree or higher. Proficient in Bloomberg and Microsoft Office products. Preferred Skills: CFA or significant progress toward CFA. Experience trading structured products. Proficient in Intex, Aladdin and Trepp. Experience with PowerBI and programming languages is a plus. For US based candidates the full compensation range is $92.5k - $150k. Why SLC Management? Opportunity to work for a growing global institutional asset manager Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account A flexible work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development #WeWinAsATeam The opportunity to move along a variety of career paths with amazing networking potential Award winning workplace culture - Great Place to Work Certified in Canada and the U.S., “Best Places to Work in Money Management” by Pension & Investments, “Top 10” employer by the Boston Globe's “Top Places to Work” two years running SLC Management is a regulated business, and this means that there are certain financial reporting and trading preclearance requirements for all employees. Successful candidates will be required to declare personal investment accounts and securities investments as well as seek preclearance on future transactions including those of household members. Job Category: Public Fixed Income Management We are committed to pay transparency and equity. The base salary range for this role is competitive and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined by your unique skills, qualifications, experience, education, and geographic location. In addition to base salary, this position is eligible for a discretionary annual incentive award based on individual and overall business performance along with a broad range of competitive benefits. We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. We will make reasonable accommodations to known physical or mental limitations. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to *************************. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We do not require or administer lie detector tests as a condition of employment or continued employment. For applicants residing in California, please read our employee California Privacy Policy and Notice .
    $92.5k-150k yearly Auto-Apply 15d ago
  • Head of Legal Operations

    Ascot Group 3.9company rating

    Stamford, CT jobs

    This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients' brightest tomorrow, through agility, collaboration, resilience, and discipline. Position Overview: Reporting to the Group General Counsel the Head of Legal Operations will lead the optimization and transformation of our global legal function. This pivotal role will drive operational efficiency, champion data-driven decision-making, and align legal services with Ascot's business objectives. The ideal candidate is a collaborative leader with deep expertise in legal operations, a passion for leveraging technology, and a proven track record of managing complex, high-stakes environments in the insurance or financial services industry. This is a hybrid role based in either our Stamford, CT or New York City office. Key Responsibilities: * Strategic Leadership: Develop and execute a comprehensive legal operations strategy to support Ascot's global business goals, ensuring alignment with corporate priorities and regulatory requirements. * Data-Driven Insights: Develop and leverage metrics, analytics, and legal-industry benchmarking data to evaluate department performance, identify operational and spend trends, and deliver actionable recommendations to senior leadership for continuous improvement and competitive alignment. * Process Optimization: Streamline legal workflows, including contract management, e-billing, matter management, and compliance processes, to enhance efficiency and reduce costs, incorporating automation where appropriate. * Technology Integration: Oversee the selection, implementation, and ongoing management of legal technology platforms (e.g., CLM, e-discovery, data analytics, and AI-driven tools) to drive innovation, transparency, and scalability. * Financial and Risk Management: Oversee the legal department's budget, forecasting, and management of vendors/external counsel relationships, ensuring cost efficiency, accurate reporting (including MI), and risk mitigation. Build business cases for funding and new initiatives. * Vendor Management: Direct relationships with law firms and consultants, designing and managing panels, alternative fee arrangements, and performance assessments to ensure value and quality. * Stakeholder Collaboration: Proactively partner with underwriting, claims, risk, finance, compliance, and IT to support business initiatives, foster innovation, and mitigate legal and operational risks. * Compliance and Governance: Ensure adherence to domestic and global regulatory standards, internal policies, and robust governance frameworks, overseeing privacy, information governance, and IT security, and advocating for legal exceptionalism when warranted. * Knowledge Management: Facilitate the sharing of best practices and connect internal and external expertise to serve as the guardian of the legal department's knowledge and history. * Project and Practice Management: Oversee ad hoc requests, strategic projects, and implement processes/technologies to optimize legal service delivery and enable lawyers to focus on core legal tasks. * Continuous Improvement & Change Management: Lead initiatives in process re-engineering, change management, and service delivery innovation, using KPIs for success evaluation. * Change Management & Adoption: Lead change management initiatives to ensure successful adoption of new processes and technologies, including training programs, communication strategies, and stakeholder engagement plans that foster buy-in, minimize disruption, and promote a culture of continuous improvement. * Culture: Commit to The Ascot Way: Demonstrate The Ascot Way in his/her daily interaction with colleagues, fostering colleague engagement and development, collaboration, inclusivity, and individual accountability. Requirements: * Education: Bachelor's degree required; JD, MBA, or advanced degree preferred. * Experience: 7+ years in legal operations, preferably with experience within insurance, financial services, or a comparably regulated sector. * Technical Expertise: Proven success implementing legal tech solutions (CLMs, matter management, AI analytics) and driving process improvement. * Financial Acumen: Strong budgeting, forecasting, and vendor management skills, with a focus on optimizing legal spend and experience building business cases for legal technology or resourcing. * Communication: Exceptional communication and influencing skills, with experience presenting to C-suite and cross-functional stakeholders. * Adaptability & Problem-Solving: Comfort with ambiguity and fast-paced change; proactive, analytical, and solutions-focused. * Travel: Ability to travel to other offices and on business, domestically and internationally on an as needed basis. Preferred Requirements: * Experience in a global organization with multi-jurisdictional legal and regulatory exposure. * Certification in legal operations (CLOC, ACC Legal Ops) or project management (PMP). * Track record managing transformation or technology adoption projects in legal services. * This position may be filled at a different level, depending on experience* Compensation Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot's total compensation package for employees. Other rewards may include an annual cash bonus, and other forms of discretionary compensation awarded by the Company. The salary range for this position is $150,000 - $165,000 Company Benefits The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver) Retirement Benefits: Contributory Savings Plan (401k) Please be aware that Ascot Group's job opportunities will be posted on our official careers page. All official communication comes ******************** email addresses, if you receive a job offer or recruitment communication from Ascot Group that you suspect might be fraudulent, do not hesitate to contact us directly to verify its legitimacy. We will never ask for payment or sensitive personal information during any stage of the recruitment process. Your privacy and trust are of utmost importance to us, and we strive to ensure that you have a positive experience with Ascot Group. #LI-Hybrid
    $150k-165k yearly Easy Apply 34d ago
  • Vice President, Infrastructure Operations & Services

    Ascot Group 3.9company rating

    New York, NY jobs

    This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way . The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our Client Centric, Risk Centric and Technology Centric strategies Built to be resilient, Ascot offers clients leading financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients' brightest tomorrow, through agility, collaboration, resilience, and discipline. Position Overview: The Vice President, Infrastructure Operations & Services provides guidance and leadership to the Infrastructure DevOps and DBA team. You will report into the Senior Vice President, Infrastructure Operations & Service and manage a team of direct reports that are responsible for DevOps and Databases across the group, as well as working alongside peers to support the US Infrastructure Operation. The role will be a mixture of strategically focused infrastructure and team organization, as well as hands-on technical work. You will also have hands-on technical knowledge, with the ability to step into all areas of infrastructure and assist the team with escalations. A working knowledge of Azure Cloud Computing is essential Secure by Design is an underlying principal at Ascot, so a solid understanding of the importance of IT security and the constant requirement to update and evolve protection is essential. As a senior member of the IT team, excellent communication skills are required, both with internal stakeholders and the wider business. Experience of writing both technical and business facing documentation would be a clear advantage. The ideal candidate will lead by example by providing exceptional customer service and foster a strong working relationship with internal IT teams and external service providers. They will manage the day-to-day activities and performance of the team. That should work to maintain strong working relationships with Departments ensuring clear communication of resource plans. As well as developing the team to enable them to reach their full potential. Responsibilities: Technical Leadership: Provide technical leadership for internally focused services and infrastructure. Procedure Development: Develop, maintain, and document procedures. Efficiency Optimization: Identify opportunities to drive greater efficiencies through automation and best practices. Problem Investigation: Investigate problems in systems, processes, and services, and contribute to the implementation of remedies and preventative measures. ITIL Best Practices: Apply ITIL best practices and understand product lifecycles. Technical Concept Explanation: Explain technical concepts and understand how to fit into the wider technical landscape. Resource Management: Overcome resource shortages through resource management techniques, reallocation, and informing senior management of any issues. Project Support: Provide support to project managers on resource management issues and processes. Compliance: Ensure risk, compliance, and audit requirements are met across the IT organization. Communication: Work with internal/external communications on IT, business, and industry messaging. Commitment to The Ascot Way: Embody The Ascot Way in daily interactions, fostering colleague engagement, collaboration, inclusivity, and accountability accountability Requirements: Experience: 10+ years of progressive technology leadership experience. Global Teams: Demonstrated success managing global teams and strategic vendor partnerships. Cloud Transformation: Experience with cloud transformation and modern Azure technologies. Organizational Management: Demonstrated track record managing across the organization, both IT and Business. Data-Driven Decision Making: Data-driven decision-making capabilities leveraging portfolio analytics. Operational Efficiency: Expertise in improving IT operational efficiency and service delivery. Communication Skills: Strong business acumen, with excellent verbal and written communication skills. Education: A bachelor's or master's degree in information systems, business administration, or a related field, or equivalent work experience. ***This position may be filled at a different level, depending on experience*** Compensation Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot's total compensation package for employees. Other rewards may include an annual cash bonus and other forms of discretionary compensation awarded by the Company. The annualized base pay range for this role is: $190,000 - $205,000. Company Benefits The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver) Retirement Benefits: Contributory Savings Plan (401k) #LI-Hybrid
    $190k-205k yearly Auto-Apply 60d+ ago
  • Vice President of Operations

    Custom Print Graphics 3.2company rating

    Niles, IL jobs

    Job DescriptionBenefits: Bonus based on performance The Vice President of Operations (VPO) will lead and oversee all day-to-day production, fulfillment, and operational functions across our screen printing and embroidery divisions. This executive will be responsible for ensuring operational excellence, profitability, quality, and efficiency across all facilities. The VPO will work closely with ownership to execute strategic growth initiatives, optimize workflow systems, and scale production capabilities while maintaining our commitment to craftsmanship, speed, and quality. Key Responsibilities Operational Leadership Oversee all production departments including Screen Printing, Embroidery, Heat Press, Finishing, Shipping, and Receiving. Establish and enforce KPIs for production efficiency, order turnaround time, cost control, and quality metrics. Lead weekly production and operations meetings with department heads to monitor performance, solve bottlenecks, and align goals. Develop and implement scalable SOPs (Standard Operating Procedures) for all stages of production and fulfillment. Ensure facility organization, safety compliance, and preventive maintenance schedules for all equipment. Strategic & Financial Oversight Collaborate with ownership to plan annual budgets, staffing, and capital expenditures. Identify operational inefficiencies and implement systems to reduce waste, overtime, and rework. Monitor production costs and margins by department; drive profitability through better planning and labor utilization. Partner with finance to forecast material usage, labor cost, and production overhead. Team Leadership & Development Recruit, train, and mentor production managers and supervisors to build a high-performing leadership bench. Promote a positive and accountable culture centered on teamwork, precision, and pride in workmanship. Conduct regular performance reviews, establish clear goals, and provide coaching for continuous improvement. Systems & Technology Lead the implementation and optimization of shop management software (e.g., Printavo, ShopWorks, DecoNetwork). Improve data tracking, production scheduling, and order accuracy through technology and automation. Collaborate with IT and design departments to streamline art approval, job ticketing, and production workflows. Quality, Customer Experience & Fulfillment Maintain the highest standards of product quality across all decoration methods. Work cross-functionally with the sales, art, and customer service teams to ensure on-time, accurate, and high-quality order delivery. Oversee all outbound logistics, shipping partners, and post-production inspection processes. Growth & Expansion Evaluate production capacity for new revenue streams such as DTF, sublimation, or promotional product integration. Contribute to facility layout planning and potential multi-location expansion. Support acquisitions and onboarding of new production teams or businesses into the operational framework. Qualifications 5+ years of experience in screen printing, embroidery, or apparel manufacturing operations, with 5+ years in a senior leadership role. Proven success leading multi-department production teams in a fast-paced, high-volume environment. Deep technical understanding of screen printing, embroidery, heat transfer, and finishing processes. Strong financial acumen with the ability to manage budgets, track KPIs, and optimize margins. Experience implementing ERP/MIS systems (Printavo, ShopWorks, etc.) and operational dashboards. Exceptional leadership, communication, and organizational skills. Lean manufacturing or Six Sigma experience is a plus. Performance Metrics Production throughput and on-time delivery rate Quality assurance metrics and rework percentage Labor and overhead cost efficiency Employee retention and training compliance Achievement of budgeted gross profit targets Compensation Competitive base salary Annual performance-based bonus Health, dental, and vision benefits Paid vacation and holidays Leadership equity potential after tenure
    $152k-236k yearly est. 6d ago
  • Associate Director, Placements

    Vouch 4.4company rating

    New York jobs

    Why this role matters: As an Associate Director on our Placements team, you'll sit at the heart of trust and execution: where clients rely on us to secure the coverage that protects their future, and carriers look to us to bring them the most innovative, high-potential companies in the market. You will: Own complex placements - structuring and negotiating programs for Vouch's most high-profile clients. Shape market strategy - building deep carrier relationships and influencing underwriting appetite across critical lines. Elevate our edge - driving adoption of brokerage tech and AI to set a new industry standard for speed and precision. This is a senior seat with direct impact: you'll make placements that change client trajectories, scale relationships that expand our market leverage, and mentor teammates as we grow. What you'll do: Lead placement strategy for high-value, multi-line accounts (Mgmt Liability, Cyber/Tech E&O, Professional, GL/Umbrella). Negotiate directly with carriers and wholesale partners to unlock optimal coverage, structure, and pricing. Serve as a trusted advisor to client managers and producers, guiding deal structuring and market positioning. Build and expand senior-level carrier partnerships, anticipating appetite shifts and introducing creative solutions. Translate emerging market and competitive trends into actionable strategies. Contribute to process, compliance, and tech innovations that scale our brokerage edge. Mentor and coach colleagues, helping grow the next generation of placement leaders at Vouch. About you: 8+ years of commercial insurance experience with a track record of placing complex risks independently. Deep expertise in P&C with emphasis on Cyber, Professional, and Management Liability, with proven ability to influence carrier strategy and underwriting appetite. Executive presence and influence with both carrier partners and client stakeholders. Known for delivering high-quality results under pressure and balancing client advocacy with carrier realities. Tech-forward: eager to leverage and scale new tools (including AI) to improve speed, accuracy, and client outcomes. Strategic thinker who identifies new market opportunities and contributes to organizational goals. Actively contributes to team development, whether through mentoring peers, sharing expertise, or supporting recruitment. Licensed in Property & Casualty (P&C). Nice to have: Cyber/ E&O focus preferred. Fintech, LifeSciences, Crypto, VC, Consumer, Professional Services experience and interest. Experience working in a fast-paced brokerage environment. Exposure to and passion for early-stage startups and/or high-growth environments. Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🍼 Parental leave 🌴 Flexible vacation time 🪷 Wellness allowance 🛜 Technology allowance 📚 Company-sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities. What to expect in a typical interview process: (Please note these steps may vary slightly depending on the role) 30-minute phone call with our recruiting team 30-45 minute video interview with the hiring manager Case study/technical screen Meet the team! 30-45 min 1:1 video discussion with 3-4 team members you'd work closely with in the role Executive chat Compensation philosophy: Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre-employment testing, or otherwise participate in the employee selection process, please direct your inquiries to ******************* .
    $108k-161k yearly est. 60d+ ago
  • Vice President, Revenue Operations

    Ametros Financial 4.0company rating

    Wilmington, MA jobs

    Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. The Managing Director of Revenue Operations is a key leadership role responsible for overseeing and optimizing the processes, workforce management, systems, and strategies that drive the company's revenue growth with direct oversight of Inside Sales while supporting and working collaboratively with outside sales, stakeholders and marketing. This role is responsible for aligning inside sales, marketing, member success, and finance functions to ensure seamless revenue generation, increased case conversion, forecasting pipeline, and execution. The VP of Revenue Operations will play a strategic role in driving operational efficiency, improving scalability, and ensuring data-driven decision-making across the organization and specifically with Inside Sales execution. The Vice President of Revenue Operations is a key leadership role responsible for overseeing and optimizing the processes, workforce management, systems, and strategies that drive the company's revenue growth with direct oversight of Inside Sales while supporting and working collaboratively with outside sales, stakeholders and marketing. This role is responsible for aligning inside sales, marketing, member success, and finance functions to ensure seamless revenue generation, increased case conversion, forecasting pipeline, and execution. The VP of Revenue Operations will play a strategic role in driving operational efficiency, improving scalability, and ensuring data-driven decision-making across the organization and specifically with Inside Sales execution. What you will do Enhance processes, reporting and systems to support the sales operations, special programs and settlement solutions teams to drive their day-to-day productivity and create operational efficiencies. Develop and implement comprehensive revenue strategies in collaboration with outside sales, marketing, and finance teams to ensure consistent growth. Provide the right tools and resources to drive best outcomes. Maintain high levels of performance for sales operations metrics including call answer rate, call quality, Referral turnaround time, data accuracy to ensure optimum performance. Measure team productivity through reporting and scorecards. Oversee workloads and adjust resources accordingly based on new business, referral inventory and complex case/benefit review. Create a motivational environment to meet and exceed all targeted business objectives. Promote Sales incentives, contests and recognition driving additional revenue. Alert senior leadership of critical incidents that could impact our work or relationship with client clients. Oversee complex claims, issues with state/ federal benefits and referrals involving Trusts. Continuous learning to best support questions, overcoming settlement barriers, and any knowledge gaps. Assists with the day-to-day activities of the Sales Operations employees by planning work schedules to cover business hours, including weekends to meet business needs and quality metrics with phones calls, emails, work queues et. al. Review audit template, audit cadence and feedback loop for case handling improvement and team performance. Evaluate possibility of integrating Dynamics and Gong audits. Ensure alignment between sales, marketing, and customer success teams to optimize the entire customer lifecycle from lead generation to renewal and upsell. Collaborate with product, finance, and operations teams to streamline processes and ensure data integrity. Oversee and manage the day-to-day operations of the revenue operations team, including sales operations and special programs. Develop and maintain systems for tracking revenue performance and key KPIs. Continuously evaluate and improve processes to enhance efficiency, scalability, and revenue effectiveness. Oversee the implementation and optimization of CRM systems, sales enablement tools, marketing automation platforms, and other revenue-related technologies. Ensure that tools and technologies support a seamless and efficient revenue cycle. Lead, mentor, and develop the revenue operations team to ensure strong performance and professional growth. Evaluate inside sales Linked-In courses to improve our conversations. Foster a collaborative, high-performance culture that supports the company's goals. Identify opportunities for process improvement and automation in sales, marketing, and customer success operations. Implement strategies to streamline workflows and enhance the efficiency of revenue-generating functions. 30%-40% domestic travel is required. Skills and Abilities Proven track record of driving revenue growth and operational efficiency in a high-growth environment. Strong understanding of CRM systems, sales enablement tools, marketing automation, and data analytics platforms. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work cross-functionally and influence at all levels of the organization. Education Qualifications Bachelor's Degree in Arts/Sciences (BA/BS) required Experience Qualifications 10+ years experience in revenue operations, sales operations, or a similar leadership role required Experience in insurance, claims, and or settlements preferred This is a Hybrid role with a 3 day a week in office requirement The estimated salary range for this position is $175,000USD to $195,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BB1 Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
    $175k-195k yearly Auto-Apply 12d ago
  • Clinical Director of Operations: Sign on Bonus of $10,000!

    Root Center 4.8company rating

    Manchester, CT jobs

    At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you! Position Summary Under the supervision of the Chief Operating Officer (COO), the Director of Operations is responsible for developing, managing and directing the operations, programs and activities of clinical programs across multiple locations; Oversees implementation of new programs and services, serves as a liaison with external agencies, oversees education and training of clinical staff, and serves as a member of the Corporate Compliance Committee. Salary Range: $100,000 to $125,000 Sign on Bonus of $10,000! Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues' pay. Essential Functions The Director of Operations has responsibility including but not limited to: Clinic Administration : In collaboration with Clinic Supervisors, responsible for directing, planning, organizing and supervising the clinical operations across multiple sites; Provides consistent supervision and support to Clinic Supervisors to ensure goals are met consistently and timely for all program requirements; Ensure effective implementation and maintenance of concepts, principles and processes across clinics. Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows. Supervision and Training: Works with Clinic Supervisors to provide educational oversight and training competency on functions related to care planning, clinic documentation, and quality performance improvement standards; Ensure communication of goals, objectives, policies, and procedures both up and down the chain of command. Planning and Coordination: Participate on the agency's management team; Work closely with the advocacy, residential and legal teams to coordinate services to clients; Maintain a working relationship with outside agencies; Coordinate meetings with other mental health provider programs. Orientation/Training Employee agrees to participate in orientation and training required by both regulatory and funding agencies as well as accreditation standards, to include but not limited to corporate compliance, and HIPAA Privacy and Security. Minimum Qualification Requirements A graduate degree in social work, psychology or allied science with a current and valid license in the state of Connecticut as an LCSW or LPC. The applicant should have at least six years of full-time paid experience in the behavioral health treatment field, preferably in the area of substance abuse, and at least five years of administrative experience. COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally. Annual bonus eligible based on agency performance EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression. #rcar
    $100k-125k yearly Auto-Apply 60d+ ago
  • NERA Associate Director of Content Marketing (Chicago)

    Marsh McLennan Agency-Michigan 4.9company rating

    Chicago, IL jobs

    Company:NERADescription: Since 1961, NERA (********************* has provided unparalleled guidance on the most important market, legal, and regulatory questions of the day. Our work has shaped industries and policy around the world. Our field-leading experts and deep experience allow us to provide rigorous analysis, reliable expert testimony, and data-powered policy recommendations for the world's leading law firms and corporations as well as regulators and governments. Our experience, integrity, and economic ingenuity mean clients can depend on us in the face of their biggest economic and financial challenges. Overview The Associate Director of Content Marketing plays a crucial role in developing and executing the firm's content and implementation strategy across digital and print assets, which align with our vision and resonate with target audiences. This key leadership role collaborates closely with economists, consultants, partners, and other stakeholders to deliver high-impact content that reflects client needs and drives business growth. This role reports directly to the Executive Director of Marketing and collaborates with experts, the marketing and business development team, and other administrative functions within the firm to ensure a cohesive and compelling brand story. The Associate Director will lead a small team with one editorial direct report. Key Responsibilities Content Strategy Leadership Design and author content and implementation strategies that effectively communicate complex economic concepts and insights to diverse audiences. Develop, implement, and continuously refine the overall content and implementation strategy across digital and print assets to align with the company's mission, values, business objectives, target audience, and brand guidelines. Translate technical, economics-specific insights and data into clear, accessible language for non-technical audiences without losing nuance or accuracy. Publish engaging and SEO and AI search-optimized content, including articles, blog posts, website copy, social media posts, outbound emails, and newsletters. Use data insights, analytics, and feedback mechanisms to measure content effectiveness, optimize performance, and drive continuous improvement. Continuously monitor industry best practices, emerging trends, and updated content formats to consistently improve and innovate content marketing strategies. Create and manage editorial calendars to deliver timely content across various platforms. Oversee and provide guidance to one direct report, offering mentorship and support to uphold excellence in writing, foster creativity, and drive effective strategic execution. Consultant Engagement and Collaboration Partner with consultants and business development and marketing colleagues to plan and execute content marketing activities that drive engagement and growth. Stay current on economic trends, market dynamics, and industry-specific issues for accurate and relevant content creation. Establish credibility by demonstrating both economic expertise and business acumen, positioning oneself as a trusted advisor in multiple capabilities and industries. Facilitate clear and engaging communication that connects complex economic analysis concepts, ensuring content resonates effectively with diverse audiences. Partner with internal teams, including business development and marketing, human capital, technology, and other firm functions, to coordinate content efforts that support cross-functional campaigns and initiatives. Collaborate with design team to bring thought leadership messaging to life with compelling designs. Website Performance & Optimization Own the development and maintenance of content on the company website and all outward-facing marketing materials including case studies, newsletters, presentations, white papers, and social media to ensure messaging consistency and quality. Partner with designers, videographers, and other stakeholders to create visually appealing and multimedia-rich assets. Monitor and analyze content performance metrics, such as website traffic, engagement rates, and conversions, and make data-driven recommendations to increase NERA's online presence across all digital channels. Brand Voice & Quality Control Shape, maintain, and ensure brand consistency and compliance with the company's style guides and voice across all content deliverables. Ensure all content meets editorial standards, is factually accurate, well-written, and aligned with strategic goals. Develop and implement the firm's global advertising strategy. Required Skills and Qualifications Bachelor's degree in economics, marketing, communications, journalism, or a related field. Advanced degrees in economics, communications, business, journalism, marketing, or related field preferred. Ten plus years of experience as a content manager, content strategist, or similar role. Prior experience working on content strategy in economic consulting, legal, or financial services preferred. Excellent interpersonal, written, verbal, communication, and storytelling skills with an eye for detail to collaborate with diverse stakeholders, including economists across the organization. Function as a trusted and influential advisor to partners, fostering strong relationships with senior leaders and key stakeholders. Strong project management skills, capable of handling multiple priorities and deadlines. This position requires an entrepreneurial, energetic, and highly collaborative individual with high-level of diligence and internal client service. Vision, collaboration skills, and the ability to see the big picture. Familiarity with SEO best practices, keyword research tools, content analytics, and performance measurement. Knowledge of Semrush preferred. Experience collaborating with an international team. The applicable base salary for this role is $145,000 - $160,000 per year. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. NERA's clients value our ability to apply and communicate state-of-the-art approaches clearly and convincingly, our commitment to delivering unbiased findings, and our reputation for quality and independence. Our clients rely on the integrity and skills of our unparalleled team of economists, backed by the resources and reliability of one of the world's largest economic consultancies. NERA serves clients from more than 25 offices across North America, Europe, and Asia Pacific. NERA provides an environment in which dedication to client and project success, individual professional development, and fun are at the forefront. The work environment is collegial, and there are numerous opportunities to learn and connect with staff at all levels. #NERA Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Since 1961, NERA (********************* has provided unparalleled guidance on the most important market, legal, and regulatory questions of the day. Our work has shaped industries and policy around the world. Our field-leading experts and deep experience allow us to provide rigorous analysis, reliable expert testimony, and data-powered policy recommendations for the world's leading law firms and corporations as well as regulators and governments. Our experience, integrity, and economic ingenuity mean clients can depend on us in the face of their biggest economic and financial challenges.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
    $145k-160k yearly Auto-Apply 5d ago
  • Director - Claim Services

    Boston Mutual Life Insurance Company 4.0company rating

    Canton, MA jobs

    All Boston Mutual employees who interact with our policyholders, our producers and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands “FOR” - it is what makes us different and better in the market we serve. We are FOR being a progressive life insurance company dedicated to offering financial peace of mind to working Americans and their families. We are FOR providing practical and affordable products designed for those we serve. We are FOR making it easy to secure a level of financial protection with a portfolio of products - beginning with life insurance - via enrollment and billing options at the workplace. We are FOR providing a personalized customer experience to our policyholders and producers. We are FOR acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve - representing the goodness of mutuality in all we do. We do our best to: Demonstrate a desire to assist. Listen to understand and respond empathetically. Explain things in a manner that is easy to understand. Be knowledgeable students of our business. Take full ownership to resolve questions and issues. Be professional, polite and courteous. Leave our customers and associates “better than where we found them.” The Director - Claim Services plays a pivotal role within Boston Mutual, responsible for managing and overseeing of all aspects of the Claims Service team for Life and Accident Claims. This includes setting strategic direction, managing claims operations and ensuring regulatory compliance and an exceptional customer experience. This position reports directly to the Executive Vice President of Customer Experience. This role will also manage our external claims partners. Claim Processing : Directs and oversees the handling of all insurance claims. Ensure timely and accurate claim processing. Implements processes and procedures for all aspects of claims. Address and resolve complex customer issues and escalations Consults with Legal and other experts to direct investigations and resolve complex and litigated claims. Financial Management : Develops and implements claims department policies, procedures, budgets and goals in alignment with the corporate strategy Monitor claim processing and ensure accurate financial reporting. Work with finance teams to reconcile accounts and manage cash flow related to Claims payments. Implement and oversee claim payment plans and structures. Identifies emerging issues and trends in claims that may impact company practices and processes. Compliance and Risk Management : Ensure all Claim processing activities comply with regulatory requirements and company policies. Stay informed about changes in regulations affecting Claim services. Develop and implement risk management strategies to minimize financial and operational risks working closely with Underwriting and Legal to teams. Reporting and Analytics : Develop and monitor key performance indicators (KPIs) related to Claim services. Prepare regular reports on Claim stats, reconciliations, and financial performance. Analyze data to identify trends, opportunities for improvement, and areas of concern Team Management: Manage the overall performance of the entire Claim Services Team. Conduct performance reviews, quality assessments, and individual coaching meetings to support team member growth and development. Encourage collaboration among the leadership team within the Customer Experience department to support cross-team strategies, problem solving and workflow efficiency. Foster a positive employee culture; including coaching and motivating employees to perform at their best. Provide guidance and support to team members in handling complex cases through effective deployment of the Lead staff position. Monitor and adjust staffing and work assignments, including scheduling, time and attendance, in order to meet business needs. Collaborate closely with the Lead positions to develop and improve/maintain team efficiency, quality and training. Participate in the budget process and perform periodic analysis of staffing needs as required. Develop, monitor and provide regular reports reflecting results compared against departmental KPIs. Lead the documentation of procedures, identifying areas for improvement and fostering knowledge sharing within the team. Resolve escalated issues by effectively interacting with internal and external Customers. Supporting, developing and executing the company's strategic business plans Represent the team in special projects and meetings as required. Qualifications Education: College degree (Business Administration, Accounting) preferred; 7+ years' experience Experience: Minimum of 7 years of equivalent business experience required. 5+ years of leadership experience required. The experience should ideally include progressively responsible roles with increasing levels of leadership and management responsibilities. Direct experience in team management, case handling, process improvement, and customer retention strategies is highly valued. Knowledge Extensive knowledge in Insurance contracts, guidelines, practices and procedures. Excellent interpersonal skills and the ability to effectively build and extend relationships. Demonstrated proactive approaches to problem-solving with a strong decision-making capacity; demonstrated ability to take initiative with a “can do” attitude. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to context, substance and detail. Excellent written/verbal communication skills. Shows initiative with the ability to create and implement changes that will improve workflow. Working knowledge of Boston Mutual insurance products as well as administrative systems and process preferred. Exceptional skills using MS Office. Certifications/Licensures: LOMA or other insurance designation preferred Other Information: Hybrid Work ModelAt our Canton location, employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week.Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace.#LI-Hybrid
    $118k-167k yearly est. Auto-Apply 39d ago
  • Director - Claim Services

    Boston Mutual Life Insurance Company 4.0company rating

    Canton, MA jobs

    Job Description All Boston Mutual employees who interact with our policyholders, our producers and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. The following statements represent what Boston Mutual stands “FOR” - it is what makes us different and better in the market we serve. We are FOR being a progressive life insurance company dedicated to offering financial peace of mind to working Americans and their families. We are FOR providing practical and affordable products designed for those we serve. We are FOR making it easy to secure a level of financial protection with a portfolio of products - beginning with life insurance - via enrollment and billing options at the workplace. We are FOR providing a personalized customer experience to our policyholders and producers. We are FOR acting in the best interests of our policyholders, producers, employees and the communities in which we live and serve - representing the goodness of mutuality in all we do. We do our best to: Demonstrate a desire to assist. Listen to understand and respond empathetically. Explain things in a manner that is easy to understand. Be knowledgeable students of our business. Take full ownership to resolve questions and issues. Be professional, polite and courteous. Leave our customers and associates “better than where we found them.” The Director - Claim Services plays a pivotal role within Boston Mutual, responsible for managing and overseeing of all aspects of the Claims Service team for Life and Accident Claims. This includes setting strategic direction, managing claims operations and ensuring regulatory compliance and an exceptional customer experience. This position reports directly to the Executive Vice President of Customer Experience. This role will also manage our external claims partners. Claim Processing: Directs and oversees the handling of all insurance claims. Ensure timely and accurate claim processing. Implements processes and procedures for all aspects of claims. Address and resolve complex customer issues and escalations Consults with Legal and other experts to direct investigations and resolve complex and litigated claims. Financial Management: Develops and implements claims department policies, procedures, budgets and goals in alignment with the corporate strategy Monitor claim processing and ensure accurate financial reporting. Work with finance teams to reconcile accounts and manage cash flow related to Claims payments. Implement and oversee claim payment plans and structures. Identifies emerging issues and trends in claims that may impact company practices and processes. Compliance and Risk Management: Ensure all Claim processing activities comply with regulatory requirements and company policies. Stay informed about changes in regulations affecting Claim services. Develop and implement risk management strategies to minimize financial and operational risks working closely with Underwriting and Legal to teams. Reporting and Analytics: Develop and monitor key performance indicators (KPIs) related to Claim services. Prepare regular reports on Claim stats, reconciliations, and financial performance. Analyze data to identify trends, opportunities for improvement, and areas of concern Team Management: Manage the overall performance of the entire Claim Services Team. Conduct performance reviews, quality assessments, and individual coaching meetings to support team member growth and development. Encourage collaboration among the leadership team within the Customer Experience department to support cross-team strategies, problem solving and workflow efficiency. Foster a positive employee culture; including coaching and motivating employees to perform at their best. Provide guidance and support to team members in handling complex cases through effective deployment of the Lead staff position. Monitor and adjust staffing and work assignments, including scheduling, time and attendance, in order to meet business needs. Collaborate closely with the Lead positions to develop and improve/maintain team efficiency, quality and training. Participate in the budget process and perform periodic analysis of staffing needs as required. Develop, monitor and provide regular reports reflecting results compared against departmental KPIs. Lead the documentation of procedures, identifying areas for improvement and fostering knowledge sharing within the team. Resolve escalated issues by effectively interacting with internal and external Customers. Supporting, developing and executing the company's strategic business plans Represent the team in special projects and meetings as required. Qualifications Education: College degree (Business Administration, Accounting) preferred; 7+ years' experience Experience: Minimum of 7 years of equivalent business experience required. 5+ years of leadership experience required. The experience should ideally include progressively responsible roles with increasing levels of leadership and management responsibilities. Direct experience in team management, case handling, process improvement, and customer retention strategies is highly valued. Knowledge Extensive knowledge in Insurance contracts, guidelines, practices and procedures. Excellent interpersonal skills and the ability to effectively build and extend relationships. Demonstrated proactive approaches to problem-solving with a strong decision-making capacity; demonstrated ability to take initiative with a “can do” attitude. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to context, substance and detail. Excellent written/verbal communication skills. Shows initiative with the ability to create and implement changes that will improve workflow. Working knowledge of Boston Mutual insurance products as well as administrative systems and process preferred. Exceptional skills using MS Office. Certifications/Licensures: LOMA or other insurance designation preferred Other Information: Hybrid Work Model At our Canton location, employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week. Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace. #LI-Hybrid
    $118k-167k yearly est. 9d ago

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