Home & Community Based Services Supervisor - In Office Position
Guttenberg, IA jobs
**Please read the ENTIRE job posting before applying**
below, then hit the apply button.
is an on-site in office position and will require on-call rotation**
**Sign on Bonus Available - Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know Were For You:
We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. xevrcyc
Employee Assistance Program: Were there for you through all lifes ups and downs.
RequiredPreferredJob Industries
Social Services
Home & Community Based Services Supervisor - In Office Position
Creston, IA jobs
**Please read the ENTIRE job posting before applying**
Ensure you read the information regarding this opportunity thoroughly before making an application.
is an on-site in office position**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know Were For You:
We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. xevrcyc
Employee Assistance Program: Were there for you through all lifes ups and downs.
RequiredPreferredJob Industries
Social Services
Dental Office Manager
Eugene, OR jobs
Job Description
Sage Dental Wellness is a new biologic dental practice in Eugene Oregon that is growing quickly. We are looking to add an experienced Dental Office Manager to our work family, who is passionate about oral health and the whole body approach to dentistry, believes in healthy living, is kind, reliable and has an excellent work ethic and communication skills.
Our ideal candidate is an experienced dental office manager who is looking for a career as a key administrative professional, who is responsible for ensuring the smooth and efficient operation of a dental practice. Teaching skills are needed to help train the team and help support the practice. This position requires working closely with our professional team through excellent communication to help you best represent our practice vision and philosophy.
One should possess excellent organizational skills, leadership abilities, and a deep understanding of dental office workflows to maintain productivity and enhance patient satisfaction. One must have financial management skills, such as billing and insurance claims. You will need a good understanding of how to productively and efficiently schedule patient appointments so no patient is waiting and to minimize production down times as well as collect deposits and payments where computer and billing skills are required.
This position requires the following:
1. Leadership and Team Management Skills- Help with team member interviews, hiring, reviews, questions, schedules and motivate the team to build a community that works in harmony. Have the ability to recognize and a willingness to take initiative to complete or reassign tasks that may be overwhelming a team member to help maintain balance of team job duties and responsibilities. Under strained situation this may require you to chair side assist, clean, sterilize, turn rooms over if no other person is available. Hold the team accountable to assigned job duties ensuring follow-through and implement office policies and procedures. Have the ability to adopt to changes as the practice grows, being open to new policies, procedures and protocols. Be willing to be the change maker when you see areas that need improvement once discussed with doctor and agreed to implement. This position requires "Walking the Floor", interacting with the team, takes the pulse of the organization and assesses status and needs of their team.
2. Organizational Skills- Keeping files and supplies organized, running team, safety and compliance meetings that are logged and referenced and keeping records of office compliance and maintenance schedules so everything runs smoothly. Be in charge of all HIPAA, OSHA, CPR, and any other regulatory standards. Have the ability to multi-task not loosing focus on the task at hand while managing multiple operations. Work in a timely manner, not leaving patients or team members waiting longer than needed for requests/answers.
3. Communication Skills- Work closely with the doctor in a professional manner, to maintain clear and consistent communication on a daily basis or as needed outside of patient treatment times to help facilitate the practice vision and philosophy. Keep clear records of requested tasks/job assignments delegated to you and follow-up with doctor when completed to insure follow through. Be accountable for your actions demonstrating thoughtfulness for the practice, patients and team in the decisions you make. Must have the ability to resolve patient and team member concerns, build trust amongst the team and patients.
4. Financial Management Skills- Solid understanding of how to schedule for productivity and efficiency. Ability to understand patient insurances billing, finances, and payment plans. Ensure we are collecting for all deposits and treatment so there are no outstanding balances when run end of day report. Knowledge of insurance processes is critical in helping facilitate reimbursement to patient and support patient relations. Run reports catching and correcting any errors. Monitor and report office performance metrics to owner that may require additional follow-up or changes in policies.
5. Knowledge of Dental Software and Technology- A strong technology background is required as this is a very high tech practice/position and being able to manage the technology is a daily operation. Proficiency in computer skills is a must as well as good written communication skills. This position will make forms, documents, slide presentations and spreadsheets for better patient and team communication. Strong proficiency in using our dental office management software so you can help others in the office who have questions, attending software trainings on a regular basis for updates will be required. Having a good grasp of our practice management software and familiarity with technology streamlines tasks like appointment scheduling, patient record keeping , treatment planning/presenting and billing. You will also need to understand how to best maximize the software for reviews, reports, recare and patient communication.
6. Coordinate Marketing Initiatives- Promote the dental practice in the community to help attract new patients. Have the ability to work with social media helping to educate and share online about our practice. Attend events in the community as they arise, educating and effectively communicating our practice philosophy and unique services.
This position offers a nice work environment with a supportive team, competitive compensation, fully vested 401k with profit sharing, paid vacation, dental an health benefits.
We request 3 years minimum dental office manger experience and past experience as an assistant or hygienist is ideal. Please send us your resume and any additional information you feel will help us learn more about you.
Sincerely,
Sage Dental Wellness and Team
Dental Office Manager
Westlake, OH jobs
Job Description
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Dental Office Manager
Westlake, OH jobs
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Auto-ApplyAdministrative Front Office Manager
Portland, OR jobs
RAYUS now offers DailyPay! Work today, get paid today!
is $25.01-$36.16 based on direct and relevant experience.
RAYUS Radiology is looking for a Administrative Manager to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Administrative Manager, you will be responsible for the oversight of the day-to-day operations in one or more administrative areas, which may include front office registration, scheduling, medical records, and/or insurance. Responsible for the supervision of associates at one or more centers within a market.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Fosters an environment where customer service is a priority by believing in and practicing The Experience
Center Operations
• Manages applicable administrative departments, including direct supervision of department leads
• Assists Operations Manager with operational and growth initiatives, meetings with Senior Management, and budgeting
• Implements strategic initiatives for the market
• Assists with monitoring management reports to ensure associate productivity and quality of service on a regular basis
• Monitors staffing levels and scheduling, including overtime, to ensure adherence to the budget
• Assists in the maintenance of up-to-date and accurate database functions on all current and potential referring physicians
• Coordinates patient relations, ensuring a high quality of patient service is delivered
Staff Management
• Manages overall staffing levels for adequate center coverage at all times
• Prioritizes the job flow of administrative associates
• Ensures comprehensive knowledge of company policies and procedures for administrative associates
• Initiates and participates in staff performance evaluations, compensation and development of associates including performance improvement plans, disciplinary actions and/or terminations
• Leads regular staff meetings and employee one-on-ones
• Ensures the staff functions as a team
• Acts as liaison between technologists and the patients waiting for exams, relays messages regarding scanner status and other clinic information
• Creates and updates center's information manuals as needed
• Participates in hiring and onboarding of administrative staff
Registration, Medical Records, Scheduling & Insurance
• Assists in greeting, checking-in patients scheduled for imaging services and payment processing as needed
• Assists front office in answering phones, scheduling patient examinations and pre-certification of exams with patients' insurance company according to existing company policy as appropriate and applicable
• Communicates with chief technologist(s) and radiologist(s) on scheduling matters
(5%) Completes additional tasks and projects as assigned
Business Office Director (Full Time)
Westlake, OH jobs
After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the corevalues, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.
-Arrow Team Member
Position- Business Office Director
Position Type- Full Time
Location: Westlake, Ohio
Starting Salary- $53,040+
Shift Schedule- Monday-Friday 8am-5pm
Manager on Duty Weekend Rotation 10am-2pm
Come join our team at Vitalia Senior Residences at Westlake located at 26695 Center Ridge Rd. Westlake, Ohio 44145!
We are looking for someone (like you):
Put the Human in Human Resources: Direct and maintain secure confidential human relations systems for the community all while providing first-class customer service.
Be a Hiring Hero: Responsible for grassroots recruitment efforts as well as working with Recruitment and department heads to find the best possible talent for open employment positions while ensuring compliance throughout the hiring process.
Be A Radical Resource: Provide oversight, training, and encouragement to all levels of staffing at the community while setting an example each day of Arrows core values.
What are we looking for?
You must be at least eighteen (18) years of age.
You shall have a high school diploma, or equivalent.
Experience in human resources management, including payroll and employee training.
Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
You will possess clear verbal and written communication skills.
Able to follow written and verbal directions and apply practical solving skills if needed.
You will have a positive and energetic attitude.
You must be professional in appearance and conduct.
You can follow written and verbal directions and apply practical solving skills if needed.
You must be comfortable sitting at a desk between four and six hours a day, as this position is sedentary.
You must have the ability to frequently lift and/or move items up to 25 pounds.
You must be criminally cleared.
Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Vitalia Westlake? Please visit us via Facebook:
****************************************
Or, take a look at our website: ****************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kim Piaggio: ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
Keywords: office manager, director, business office manager, HR, administrative, management, business office director, accounting, payroll, assisted living, senior living, human resources, HR manager, human resources coordinator
RequiredPreferredJob Industries
Healthcare
Dental Office Manager
Davenport, IA jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $60000 - $62000 /year + monthly and quarterly incentive earnings **
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
**Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyMgr Surg Admin & Bs Ops
Knoxville, TN jobs
Manager of Surgery Administration & Business Operations
Full Time, 80 Hours Per Pay Period, Day Shift
Typically M-F hours 8-430p
Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.
Fort Sanders Regional is part of Covenant Health, East Tennessee's largest nonprofit health system and a Becker's “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.
Position Summary:
Provides leadership and oversees all business and administrative operations for Fort Sanders Regional Medical Center's surgical operating service. Works collaboratively with all Fort Sanders Regional Medical Center support departments to ensure accurate and efficient business operations, management of properties, budgeting and financial management. Works alongside the Nurse Manager of Clinical Services and the Director of Surgical Services to jointly manage all aspects of the surgical operating rooms and services and to develop systems in the OR that support clinical and operational excellence.
Provides business oversight for operational and financial performance of the surgical services department.
Recruiter: Jennifer Gordon || *****************
Responsibilities
Accountable for the effective business operations of all surgical services through leadership, evaluation of staff, orientation, training, direct observation, consumer feedback, consultation with leaders, role modeling and providing other resources to staff as needed.
Responsible for hiring, training, completion of performance evaluations, and discipline of Administrative assistants, students, peri-op techs, equipment techs, schedulers, HSM system analysts and for ensuring completion of performance evaluations for clinical staff.
Provides leadership consistent with the mission and values of Fort Sanders Regional Medical Center and that is responsive to the identified needs of the market place and clients served.
Works with Fort Sanders Regional Medical Center Support Departments (business office, materials management, utilization management, IT, credentialing, medical records, facilities manager, and accounting departments) to establish appropriate goals, objectives, policies/procedures, work plans, quality monitors, and internal controls.
Ensures that all processes, which impact on operations of the surgery departments are properly performed and monitored according to company policies and procedures:
Scheduling of patients
Training and performance of peri-op techs, HSM analysts, and other support staff
Mileage, supplies, and other operating expenses
Payroll
Productivity reporting and analysis
Budgeting (operating and capital)
Case scheduling at capacity
Oversight of student affiliations
Operating room utilization
Oversight and management of block scheduling program
Room turnover
Collaborates with Nurse Manager of Clinical OR Services in developing and maintaining systems, which support delivery of clinical services:
Develops and implements policies and procedures, goals and objectives, quality assurance program, and safety standards.
Develops and implements a program for staff orientation and continuing self-development.
Stays abreast of regulatory changes issued by Medicare, TennCare, managed care payers and agencies and communicates updates to staff and other necessary departments.
Collaborates with Nurse Manager of Clinical Services and Director of Surgery in the development, implementation and monitoring of the annual operating budget. Ensures that processes are established for clinic accountability with regard to monthly financial reporting.
Provides ongoing financial information as it relates to all programs and makes recommendations to Director.
Works closely with IT and the Business Office to monitor data and to reconcile and collaborates with Clinical Services and Finance for the enhancement of patient care and increase reimbursement.
Develops and administers a capital equipment acquisition and replacement schedule.
Prepares business plan(s) for prospective surgical programs.
Performs cost/reimbursement analysis for new/existing surgical procedures.
Ensures that appropriate forms are utilized that support documentation requirements that meet reimbursement and regulatory agency requirements.
Assists with coordinating system-wide efforts to standardize operations and documentation processes.
Collaborates with HSM Analyst to oversee medical records functions and maintain processes to ensure compliance.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Perform other related duties as assigned or requested.
Qualifications
Minimum Education:
Bachelor's degree required
Minimum Experience:
Must have at least three (3) years of experience in business or healthcare field. Would prefer two (2) or more years in an operations management role.
Excel proficiency preferred.
Licensing Requirement:
None
Auto-ApplyBusiness Office Director (Full Time)
Solon, OH jobs
After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. Its home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.
-Arrow Team Member
Position- Business Office Director
Position Type- Full Time
Location: Solon, Ohio
Salary: $60,000 - $72,800
Shift Schedule- Monday-Friday 8am-5pm
Manager on Duty Weekend Rotation 10am-2pm
Come join our team at Vitalia Active Adult Community at Solon located at 6050 Kruse Dr. Solon, Ohio 44139!
We are looking for someone (like you):
Put the Human in Human Resources: Direct and maintain secure confidential human relations systems for the community all while providing first-class customer service.
Be a Hiring Hero: Responsible for grassroots recruitment efforts as well as working with Recruitment and department heads to find the best possible talent for open employment positions while ensuring compliance throughout the hiring process.
Be A Radical Resource: Provide oversight, training, and encouragement to all levels of staffing at the community while setting an example each day of Arrows core values.
What are we looking for?
You must be at least eighteen (18) years of age.
You shall have a high school diploma, or equivalent.
Experience in human resources management, including payroll and employee training.
Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
You will possess clear verbal and written communication skills.
Able to follow written and verbal directions and apply practical solving skills if needed.
You will have a positive and energetic attitude.
You must be professional in appearance and conduct.
You can follow written and verbal directions and apply practical solving skills if needed.
You must be comfortable sitting at a desk between four and six hours a day, as this position is sedentary.
You must have the ability to frequently lift and/or move items up to 25 pounds.
You must be criminally cleared.
Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Vitalia Solon? Please visit us via Facebook:
*************************************
Or, take a look at our website: *************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kim Piaggio: ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 44 properties currently in 7 states and employs nearly 2,500 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
Keywords: office manager, director, business office manager, HR, administrative, management, business office director, accounting, payroll, assisted living, senior living, human resources, HR manager, human resources coordinator
RequiredPreferredJob Industries
Healthcare
Assistant Dental Office Manager
Fort Wayne, IN jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-time
Salary: $18 - $22/hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free continuous learning through TAG U
How You'll Make a Difference
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyAssistant Dental Office Manager
Clarksville, IN jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-time
Salary: $19 - $21/hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free continuous learning through TAG U
How You'll Make a Difference
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyAssistant Dental Office Manager
Highland, IN jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-time
Salary: $21 - $23/hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free continuous learning through TAG U
How You'll Make a Difference
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyOffice Manager
Highland Heights, KY jobs
Full-time Description
General Job Summary: Manages the day-to-day operations of the medical office. Ensure the office is running smoothly and proficiently. Provide cost saving measures by running more efficiently and reducing operating costs. Provide input on development and implementation processes and procedures.
Essential Job Functions:
Oversees the operations of the medical office.
Oversees the general direction, organize, supervise and be responsible for personnel and activities of the Clinic, Call Center, Check-In and Check-Out.
Organize and maintain the doctor's schedules/templates; notify all appropriate personnel of any changes.
Ensures the waiting areas are clean and welcoming.
Ensure all pertinent information is obtained and entered to begin the appointment/visit.
Provides direction and oversight to help improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality customer service.
Supervises medical office personnel, which includes work allocation, training, and problem resolution; evaluates performance, and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
Maintains working knowledge and skills of all positions that are supervised.
Maintaining the office inventory of medical and office supplies.
Monitoring and operating within budget allotments.
Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance and foster professional development.
Liaise with Providers to identify potential office dysfunctions.
Identifies and resolves operation and clinic issues.
Conflict management and resolution.
Ensures that the activities of the medical office operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
Ensures compliance with HIPAA, OSHA and safety compliance.
Maintaining the office and addressing any cleaning or emergency maintenance services as necessary.
Attends meetings and assists with training, and implementation of improvements based on audit results.
Makes decisions and recommendations on HR issues affecting assigned staff, including hiring, promotion, discipline, attendance, compensation, and termination.
Conducts new hire training and continuing education.
Assigns and prioritizes staff members' duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
Manage and support the monitoring of annual evaluations.
Performs other duties that may be necessary or in the best interest of the department/practice.
Requirements
Education/Experience:
High School Diploma or equivalent.
Associate's degree preferred, business administration, or related field.
Supervisory experience in Medical Office 2 years required.
Five (5) years of medical office experience is preferred.
Schedules will change as department needs change including overtime, evenings and weekends. Travel as needed.
Knowledge:
Through understanding of the healthcare environment.
Specific knowledge of finance, marketing, human resource management, and public relations in healthcare.
Skills:
Skill in exercising a high degree of initiative, judgment, discretion, and decision making to achieve clinic's mission.
Skill in establishing and maintaining effective working relationships with employees, policy making bodies, third party payers, patients, and the public.
Skill in organizing work, delegating, and achieving goals and objectives.
Abilities:
Ability to identify trends and motivate workforce toward changes needed to adopt and remain competitive.
Ability to identify opportunities for improvement and change.
Ability to communicate and collaborate with staff, government officials, and the public.
Ability to guide management in its responsibilities while maintaining commitment to effective team functioning.
The ability to develop and motivate a team and ability to provide and support a vision and direction is required.
Ability to function in a team-oriented environment
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Position is in a well-lighted office environment; noise level is low to moderate. Fast paced position.
Mental / Physical Demands: Varied activities including standing, sitting, bending, and lifting occasionally up to 50 pounds. Considerable walking to consult with coworkers and staff. High level of stress related to multiple administrative responsibilities.
Office Manager - East Portland, OR
Portland, OR jobs
Job Type: Full-time, Monday-Friday 8:30am-5:00pm Salary: $65,000 per year with opportunity for advancement with tenure and performance. Candidates with backgrounds in restaurant or hospitality management are highly encouraged to apply.
We are a business to business support service for independent mental healthcare practitioners, which helps providers service a growing client base. We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers. We have grown to support over 2,000 mental healthcare providers since we opened in 2011.
We have built the Mindful Therapy Group brand from the ground up with years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high quality mental healthcare.
About the Role
We are seeking an experienced team manager who shares our company values of authenticity, respect, perseverance, and collaboration. We cultivate a transparent and energetic culture and provide the necessary tools and support for you to succeed, both personally and professionally. If you're passionate about leadership and cultivating employees and want to become part of a supportive management team, this role is what you're looking for!
The Office Manager is a critical role of the management team and will support in driving the growth of our service locations by supervising the performance of their assigned location(s), provider/client relations, staff, and facilities management. In addition to supervising the front desk team, you will also work with a cohort of mental health providers acting as an Account Manager and tracking the success of their private practices. This will include metrics meetings, offering productive feedback, and business coaching with each provider.
Office Manager
Kentucky jobs
General Job Summary: Manages the day-to-day operations of the medical office. Ensure the office is running smoothly and proficiently. Provide cost saving measures by running more efficiently and reducing operating costs. Provide input on development and implementation processes and procedures.
Essential Job Functions:
Oversees the operations of the medical office.
Oversees the general direction, organize, supervise and be responsible for personnel and activities of the Clinic, Call Center, Check-In and Check-Out.
Organize and maintain the doctor's schedules/templates; notify all appropriate personnel of any changes.
Ensures the waiting areas are clean and welcoming.
Ensure all pertinent information is obtained and entered to begin the appointment/visit.
Provides direction and oversight to help improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality customer service.
Supervises medical office personnel, which includes work allocation, training, and problem resolution; evaluates performance, and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
Maintains working knowledge and skills of all positions that are supervised.
Maintaining the office inventory of medical and office supplies.
Monitoring and operating within budget allotments.
Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance and foster professional development.
Liaise with Providers to identify potential office dysfunctions.
Identifies and resolves operation and clinic issues.
Conflict management and resolution.
Ensures that the activities of the medical office operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
Ensures compliance with HIPAA, OSHA and safety compliance.
Maintaining the office and addressing any cleaning or emergency maintenance services as necessary.
Attends meetings and assists with training, and implementation of improvements based on audit results.
Makes decisions and recommendations on HR issues affecting assigned staff, including hiring, promotion, discipline, attendance, compensation, and termination.
Conducts new hire training and continuing education.
Assigns and prioritizes staff members' duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
Manage and support the monitoring of annual evaluations.
Performs other duties that may be necessary or in the best interest of the department/practice.
Requirements
Education/Experience:
High School Diploma or equivalent.
Associate's degree preferred, business administration, or related field.
Supervisory experience in Medical Office 2 years required.
Five (5) years of medical office experience is preferred.
Schedules will change as department needs change including overtime, evenings and weekends. Travel as needed.
Knowledge:
Through understanding of the healthcare environment.
Specific knowledge of finance, marketing, human resource management, and public relations in healthcare.
Skills:
Skill in exercising a high degree of initiative, judgment, discretion, and decision making to achieve clinic's mission.
Skill in establishing and maintaining effective working relationships with employees, policy making bodies, third party payers, patients, and the public.
Skill in organizing work, delegating, and achieving goals and objectives.
Abilities:
Ability to identify trends and motivate workforce toward changes needed to adopt and remain competitive.
Ability to identify opportunities for improvement and change.
Ability to communicate and collaborate with staff, government officials, and the public.
Ability to guide management in its responsibilities while maintaining commitment to effective team functioning.
The ability to develop and motivate a team and ability to provide and support a vision and direction is required.
Ability to function in a team-oriented environment
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Position is in a well-lighted office environment; noise level is low to moderate. Fast paced position.
Mental / Physical Demands: Varied activities including standing, sitting, bending, and lifting occasionally up to 50 pounds. Considerable walking to consult with coworkers and staff. High level of stress related to multiple administrative responsibilities.
Office Manager
Clarksville, TN jobs
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The primary responsibility of the Office Manager is to provide administrative, including billing support, to the assigned regional office. It is a critical requirement of the Office Manager to serve as the HCA Ambassador for the region; as such, the Office Manager will exemplify respectful, helpful, cooperative and collaborative administrative customer service on the job in carrying out the position duties.
Ensure all administrative support functions for the region are completed according to established timelines and meet HCA quality standards of performance.
Provide excellent customer services to clients, visitors, applicants and employees by communicating information, responding to inquiries, explaining information, fielding any complaints. May serve as the first point of contact in greeting clients, visitors, applicants, and employees and answering regional phone lines. Open, sort, and distribute incoming correspondence, including faxes, and mail.
Conduct background checks for new hires; and ensure background check results are uploaded in Employees' EPF (Electronic Personnel File.) in PL (Paylocity/HRIS system). And conduct annual registry background checks on all current employees. Ensure results are uploaded in each employee's EPF in PL. Ensure employees have current driver's license, insurance verification in EPF in PL.
Coordinate and onboard all new hires ensuring all required documents are uploaded in the Onboarding event and ensure all new hire documents are in New Hire's Personal documents in the electronic personnel file and titled correctly. Maintain compliant Employee Personnel Files in each employee's EPF in PL.
Manage all billing processes that are handled at the office level, including verifying insurance, managing and fixing failed activities and failed claims throughout the month. Follow state billing directives from the Revenue Cycle Manager.
Provide administrative support to Direct Service Providers (DSP) which will include ensuring Intake packets are prepared and available; providing folder files of required forms that need completion and/or client signatures to DSP as necessary; and completing client demographic-standard information on client forms for DSPs.
Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software. Provide assistance to assigned Program Director(s) in payroll processing.
Perform general office duties such as ordering supplies, maintaining records management systems, and maintaining the office in a presentable and organized manner.
Assist in training new hires on documentation and required paperwork processes.
Assist in the coordination of and in all aspects of preparing for meetings and events, including preparing and distributing meeting agendas along with preparing and distribution other information packets as assigned.
Manage and assist in monitoring clients' Electronic Health Records in company's Carelogic system efficiently. Enter data and produce reports are requested. Specifically, fix or have direct service providers fix failed activities and failed claims, enter all demographic information correctly, ensure rates are correct, etc.
Assist and participate in conducting client chart audits and provide reports of findings. Audit all discharged clients' charts and provide report of findings.
Assist in the monthly MAR process.
Conduct client, agency, and Aftercare surveys; and ongoing client Quality Assurance checks as assigned.
Train and supervise other administrative clerical staff.
Qualifications
A minimum qualification of a high school diploma is required, with a strong preference for candidates who possess further education in business or administrative fields.
An Associate's degree in business or administrative support is preferred, along with a minimum of 3 years of relevant experience in an administrative support position within healthcare or similar settings.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Auto-ApplyOffice Manager
Cincinnati, OH jobs
Job Description
Office Manager
M-F 7a-3:30p
We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As an Office Manager, you will be responsible for performing overall management of the office operations. You will be responsible for office billing and collections, ensuring compliance with cash handling policies/procedures, purchasing supplies, and managing expenses.
Benefits:
18 days PTO
401k with company match
Company sponsored ongoing training and certification opportunities
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Early hours to support work/life balance
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University.
Requirements:
High school diploma or equivalent
Two (2) year experience in an office setting
Valid driver's license in good standing
Ability to travel up to 10% locally as required
Preferred
Undergraduate degree
Five (5) years of professional office management experience
Experience in medical field a plus
Responsibilities:
Provide guidance, training, and evaluation of clerical team.
Manage clerical team schedule.
Responsible for Medicaid/Medicare eligibility verification and tracking
Manage supply orders.
Responsible for cash collection and daily balancing
Welcome visitors/patients by greeting them in person or on the telephone; answering or referring inquiries.
Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
Responsible for daily phone coverage functions
Comply with all policies and applicable procedures.
Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
Coordinate appointments for clients and staff.
Communicate all relevant information to supervisory staff regarding clients and the facility.
Manage Accounts Receivable/Accounts payable/deposits.
Maintain safe and clean reception area by complying with procedures, rules, and regulations.
Attend team meetings and complete all training courses timely as required.
Other duties as assigned.
Join our team. Join our mission.
Office Manager
Cincinnati, OH jobs
M-F 7a-3:30p
We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As an Office Manager, you will be responsible for performing overall management of the office operations. You will be responsible for office billing and collections, ensuring compliance with cash handling policies/procedures, purchasing supplies, and managing expenses.
Benefits:
18 days PTO
401k with company match
Company sponsored ongoing training and certification opportunities
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Early hours to support work/life balance
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University.
Requirements:
High school diploma or equivalent
Two (2) year experience in an office setting
Valid driver's license in good standing
Ability to travel up to 10% locally as required
Preferred
Undergraduate degree
Five (5) years of professional office management experience
Experience in medical field a plus
Responsibilities:
Provide guidance, training, and evaluation of clerical team.
Manage clerical team schedule.
Responsible for Medicaid/Medicare eligibility verification and tracking
Manage supply orders.
Responsible for cash collection and daily balancing
Welcome visitors/patients by greeting them in person or on the telephone; answering or referring inquiries.
Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
Responsible for daily phone coverage functions
Comply with all policies and applicable procedures.
Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
Coordinate appointments for clients and staff.
Communicate all relevant information to supervisory staff regarding clients and the facility.
Manage Accounts Receivable/Accounts payable/deposits.
Maintain safe and clean reception area by complying with procedures, rules, and regulations.
Attend team meetings and complete all training courses timely as required.
Other duties as assigned.
Join our team. Join our mission.
Support Services Supervisor
Johnson City, TN jobs
Job DescriptionBenefits:
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Support Services SupervisorStatus: Full-Time, Non-Exempt
Reports To: Support Services Manager
Position Summary
The Support Services Supervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork.
Primary Responsibilities
Supervise and support front-office staff and adjust assignments based on patient volume and workflow
Train new employees and reinforce accuracy, service standards, professionalism, and communication
Ensure accurate documentation, insurance verification, and referral requirements
Support proper scheduling and provide hands-on help during peak patient flow
Monitor copay and balance collection; reconcile daily cash drawers
Respond to patient concerns professionally and communicate clearly with providers and staff
Secondary Responsibilities
Provide coverage for registration, scheduling, phones, and check-out as needed
Maintain supply organization and coordinate vendor or facility needs
Participate in meetings, training, and continuous improvement efforts
Follow HIPAA, OSHA, safety, and internal compliance standards
Qualifications
High school diploma or equivalent required
Prior medical office experience preferred
Leadership, scheduling, billing, or patient-service experience highly valued
Ideal Strengths
Strong verbal communication and service mindset
Accuracy, attention to detail, and follow-through
Calm, professional presence in a fast-paced environment
Ability to resolve problems and manage competing demands
Compensation & Wage Structure
Wage: $20.00 per hour
Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes
Job Details
Job Type: Full-time
Expected Hours: 40 hours per week
Medical Specialty: Dermatology
Schedule
8-hour shift
Monday through Friday
Why This Role Matters
This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day.
If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply.
Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.