Product Management Director jobs at Grubhub - 1111 jobs
Director, Loyalty Strategy & Growth (Remote)
Medium 4.0
Boston, MA jobs
A leading loyalty solutions firm is seeking a Strategic Loyalty Advisor to lead loyalty consulting, strategy, and program design. The ideal candidate will have over 10 years of experience in marketing, engagement, or consulting, as well as demonstrated success in loyalty program design. This role offers a flexible work environment, encouraging collaboration with cross-functional teams while maximizing clients' emotional connections with their consumers. Join us in making an impact and growing in a supportive workplace!
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$129k-180k yearly est. 3d ago
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Senior Product Marketing Manager
Strava 3.5
New York, NY jobs
Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
At Strava, we've got a mission to connect the world through movement, and we're committed to providing the endless motivation for athletes of all levels to live their best active life. To further this mission, we're looking for an experienced Product Marketing expert to join our ambitious Product Marketing team at a pivotal and exciting time for the organization. We're looking for an eager and adaptable leader who will make an immediate impact on the business, while helping to shape the future of our Product Marketing team and marketing excellence at Strava.
In this role, you'll be responsible for working across teams including Product, Brand & Social Media, PR, Design, Growth Marketing, Partnerships, UX Research and Consumer Insights, and more to bring your vision for helping Strava's 120M+ athletes truly get the most out of their Strava experience to life. You'll serve as a key strategic partner to the Product team, using market insights, competitive intelligence, and customer research to influence product roadmap prioritization. Your market expertise will help shape feature development decisions, ensuring we build products that resonate with our diverse athlete community while driving business growth. You'll focus on marketing new and existing product features that reinforce the value of our progress, exploration, community, competition, and subscription features, while leading integrated marketing for some of our highest priority initiatives.
You're excited about this opportunity because you:
Are customer-obsessed. You'll become a company expert on consumer needs, motivations, and drivers of activation and retention.
Have a strong marketing mind. You'll lead the development of messaging frameworks and positioning maps to guide marketing campaigns for target audiences.
Drive product strategy through market insights. You'll conduct/collaborate on competitive analysis, market research, and customer segmentation to inform product decisions and identify white space opportunities. You know how to translate market intelligence into actionable product recommendations that influence roadmap planning.
Think creatively and simplify the complex. Whether you're working with our software engineers to understand the value of machine learning for route recommendations or diving into data and insights to articulate the user problems they didn't even know they had, you're a master of getting the root of what makes a product awesome and how to convince users to care in simple, creative ways.
Thrive in collaborative environments. You will work closely with our product, UX, analytics, and research teams to synthesize data and insights that inform the product roadmap and marketing plans and test the effectiveness of your marketing efforts.
Are resourceful and action-oriented. You'll lead go-to-market plans supporting product priorities and new innovations and have a knack for finding and maximizing opportunities as they arise. You're comfortable operating in ambiguity and know how to develop an idea, get buy-in, and run point on making it happen.
Build systems that scale. You're passionate about creating processes, templates, and frameworks that make the entire marketing organization more effective. You see beyond individual campaigns to build sustainable systems that support long‑term growth.
What You'll Do:
Taking an audience‑first approach, putting the user at the center of every decision you make. You are able to develop an understanding of how best to reach and inspire our users quickly, knowing what data to leverage and how to access and interpret it.
Leading with ambition, optimism, and energy, seeking out opportunities to drive meaningful impact and can rally a broad cross‑functional team to a unified vision.
Weaving marketing expertise and creativity in order to bring great features to market in both proven and new ways.
Leading cross‑functional initiatives as the marketing voice in product development, owning end‑to‑end project coordination across Product, Engineering, Design, Analytics, and Growth teams. You'll manage complex stakeholder relationships, facilitate alignment across diverse teams, and drive go‑to‑market strategies and tactics.
Building scalable marketing systems and processes that enable the team to execute efficiently as Strava grows. You'll create repeatable go‑to‑market playbooks, establish marketing technology workflows, and develop measurement frameworks that can be leveraged across multiple product launches and feature rollouts.
Embracing ambiguity and change, thriving in an ever‑evolving environment of business needs and priorities.
What You'll Bring to the Team:
A BA, MBA Preferred
8+ years of professional experience in B2C product marketing in a corporate or startup environment, preferably with a direct‑to‑consumer app‑based product
Demonstrated experience leading cross‑functional teams and managing up to executive stakeholders, with a track record of building strong partnerships with ProductManagement, Engineering, Research and Design teams
A proven track record of driving successful go‑to‑market launches that drive product adoption in a distinctive and memorable way while delivering impact to the bottom line
Proven ability to create and document repeatable processes, playbooks, and frameworks that enable team efficiency and knowledge transfer across the organization
Fluency with data, including market and segment sizing, forecasting, and marketing efficacy in partnership with Business Growth and Analytics teams
Compensation Overview:
At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market‑based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three zones based on a cost of labor index for that geographic area. We will determine the candidate's starting pay based on job‑related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.
Compensation: $170,000 - $185,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package during the hiring process.
Why Join Us?
Movement brings us together. At Strava, we're building the world's largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you're shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you're not just joining a company-you're joining a movement. If you're ready to bring your energy, ideas, and drive, let's build something incredible together.
Strava builds software that makes the best part of our athletes' days even better. Just as we're deeply committed to unlocking their potential, we're dedicated to providing a world‑class, inclusive workplace where our employees can grow and thrive, too. We're backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we're expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy‑related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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$170k-185k yearly 6d ago
Director, Publisher Partnerships
Admarketplace 4.1
New York, NY jobs
Who We Are
At ad Marketplace, our mission is to deliver the most engaging consumer search experiences while empowering advertisers to measure media performance accurately. Today, millions of people worldwide engage with our exclusive, transparent media placements across the internet's leading browsers, shopping apps, and review sites.
Our award-winning culture is built around five core values (known as our 5C's): Curiosity, Collaboration, Creative Conflict, Commitment, and Competitiveness. With these guiding values, ad Marketplace seeks to empower our team to reach their full potential through continued learning, and the opportunity to do their best work.
The Role
As the Director, Publisher Partnerships, you will play a pivotal role in driving the commercial success of our publisher network. You will be responsible for optimizing strategic relationships, maximizing revenue growth, and fostering innovation across our partner base. Acting as a trusted advisor to senior stakeholders, you will bring a consultative, commercially driven approach to strengthen collaboration and deliver measurable business impact.
This is a management position overseeing 2-5 individuals within the Publisher Growth vertical at ad Marketplace.
What You'll Do:
Own commercial performance across publisher partnerships by leveraging data, insights, and market knowledge to identify opportunities, negotiate terms, and deliver profitable outcomes.
Manage and deepen relationships with senior stakeholders across our publisher network, positioning yourself as a key commercial partner.
Oversee forecasting, pipeline management, contract negotiations, and quarterly business reviews to maximize long-term partner value.
Drive revenue growth across both new and existing publishers through consultative sales strategies, optimization initiatives, and innovative deal structures.
Build and expand partnerships with AI-driven and search publishers, staying ahead of industry shifts and innovation.
Collaborate with Business Development to establish and cultivate relationships with new top-tier publishers, ensuring seamless integration and long-term success.
Translate partner needs into actionable solutions, influencing product enhancements and new offerings that strengthen our competitive advantage.
Coordinate closely with demand-side teams to align supply opportunities with advertiser objectives, delivering impactful results.
Act as a reliable point of contact for publishers, addressing queries while proactively identifying growth levers.
Manage and coach team members to develop commercial acumen, foster career growth, and support partnership excellence.
Qualifications
Bachelor's degree or equivalent; 5+ years in partner management, account management, or commercial roles within digital media, advertising, or technology.
Proven track record of revenue growth, commercial negotiations, and senior stakeholder management.
Experience working with search publishers, AI publishers, or platforms leveraging AI-driven monetization strategies.
1-3 years of management experience with a focus on developing high-performing, commercially minded teams.
Strong consultative sales and influencing skills with the ability to navigate complex partner organizations.
Highly organized and able to prioritize multiple high-impact opportunities simultaneously.
Strong analytical acumen with the ability to apply media math, forecasting, and performance metrics to drive outcomes.
Deep understanding of the competitive digital and adtech landscape, market dynamics, and monetization models.
Exceptional communication, presentation, and relationship-building abilities with senior executives.
Proficiency in G-Suite and Microsoft Office; strong business writing and presentation skills.
Compensation Range: $160,000 - $180,000 + Commission
#LI-Onsite
#LI-AE1
Join Us
ad Marketplace has been named as one of the best places to work in New York City by Built In and Crain's- the latter of which have recognized us the past three years straight! AMP is currently experiencing triple digit growth, and it's never been a better time to join our team!
We offer a robust continuing education program, management training, regular company-wide lunch and learns, and well-defined career paths to ensure all our employees have an opportunity to grow.
At ad Marketplace, we play to win, but we learn from our setbacks. Our commitment to a collaborative environment means no one succeeds alone, and no one fails alone either.
We know you've come to expect comprehensive healthcare, wellness programs, paid time off, commuter benefits, and 401k matching from any company, so it's a good thing we offer all of that and so much more. ad Marketplace offers Summer Fridays, catered lunches, a fully stocked kitchen, ZogSports teams, happy hours and corporate retreats to encourage a strong work/life balance.
No Third Party Recruiters. We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
* This range represents the low and high end of the base salary someone in this role may earn as an employee of ad Marketplace in the New York office. Salaries will vary based on various factors including but not limited to professional and academic experience; training; associated responsibilities; and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$160k-180k yearly 2d ago
Segment Director/Advisor - Power Markets
Enverus Intelligence Research Inc. 4.2
Austin, TX jobs
Segment Director/Advisor, Power Markets | Utilities - 25329
Segment Director/Advisor, Power Markets | Utilities
At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.
We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.
Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.
We are currently seeking a highly driven team player to join our Power and Energy Transition team. This role offers the opportunity to join a rapidly growing company partnering with customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.
As a Segment Director/Advisor, you will collaborate with product development, sales, customer success, and marketing to strategically lead go-to-market motions, strategic messaging, and client relationships. You will also be responsible for tracking and reporting on the Power and Energy Transition business segment to leadership.
Performance Objectives
Lead client-first discovery and go-to-market motions for new products and upgrades to ensure successful launches that encapsulate the needs of all stakeholders across product development, sales, customer success, marketing, and other functional groups.
Track and report on the performance of the segment at different granularities to analyze and optimize the efficacy of product and messaging.
Keep up with the power and energy transition markets and speak proficiently about the opportunities and risks, especially as it pertains to how Enverus' solutions address them for utilities.
Attend client meetings and conferences to demonstrate Enverus' thought leadership and to understand value-add workflows for the segment.
Further engage with clients and prospects by speaking at conferences, hosting webinars, writing blogs, etc. to highlight Enverus' solutions and research as it pertains to the segment and its various cohorts.
Competitive Candidate Profile
Degree(s) in engineering, economics, or other related disciplines. 10+ years of experience in power utilities. An extensive network in the utilities space. Product development, customer success, or marketing experience a plus.
Proven ability to analyze and concisely articulate complex ideas through writing and verbal presentations to a wide range of audiences including senior leadership.
Has a can-do attitude along with a deep sense of curiosity.
Demonstrates a high level of understanding in energy market dynamics, pricing mechanisms, and regulatory environments.
Strong leadership capabilities that allow for enhancement of cross-departmental collaboration and enhance team performance and professional development.
Benefits
Income Protection (disability, life/AD&D, critical illness, accident)
Employee Assistance Program (EAP)
Healthcare Spending Account (HSA), Commuter
This role is eligible for: Variable Compensation
Salary Range: $100,000 - $150,000 + 35% bonus
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$74k-122k yearly est. 5d ago
Power Markets Strategy Director & Advisor
Enverus Intelligence Research Inc. 4.2
Austin, TX jobs
A leading energy analytics company is seeking a Segment Director/Advisor for Power Markets in Austin. In this role, you will strategically lead market motions and client relationships while tracking performance in the Power and Energy Transition space. Ideal candidates will have over 10 years in power utilities and experience in product development or customer success. This position offers a competitive salary and a bonus structure to help you thrive while making energy more accessible and affordable.
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$74k-122k yearly est. 5d ago
Product Operations Lead
Mural Group 3.9
New York, NY jobs
Mural Group is a startup focused recruiting consulting company partnering directly with the founder of a Series A Fintech company based in NYC.
The Role
The Product Operations Lead will serve as the primary owner of a complex, white-labeled enterprise relationship, acting as the connective tissue between our client's product organization and internal teams.You will operate as a strategic partner and mini-GM for the account, owning product intake and prioritization, managing the commercial performance of the relationship, and driving long-term expansion.
You will report directly to the COO and be trusted to operate independently with significant executive exposure.
Own a Strategic Enterprise Relationship
Serve as the day-to-day and executive point of contact for an enterprise client in the insurance and financial industry.
Build trusted relationships across product, technology, operations, compliance, and executive stakeholders
Navigate complex enterprise decision-making and align stakeholders with differing priorities
Lead Product Operations & Client Interface
Act as the translation layer between the client's product organization and internal product, engineering, and delivery teams
Intake, evaluate, and prioritize product and technical requests
Distinguish between contractual obligations, strategic opportunities, and non-essential requests
Manage scope, expectations, and timelines while protecting internal teams from unnecessary noise
Commercial & P&L Ownership
Own the financial performance of the account, including revenue forecasting, margin awareness, and cost-to-serve
Identify opportunities to expand the relationship through new features, services, or use cases
Partner with leadership to support renewals, expansions, and pricing conversations
Who You Are
5-8+ years of experience in enterprise SaaS, fintech, insurtech, financial services, consulting, investment banking, or private equity
Experience working closely with product and engineering teams in a platform, API, or white-labeled product environment
Background in insurance or financial services, is strongly preferred
Strong technical and/or product fluency
Comfortable navigating ambiguity and making judgment calls independently
Strong executive presence with the ability to influence senior stakeholders
Commercially minded, with experience driving expansion and managing revenue performance
Exceptionally organized, structured, and proactive
Mindset
You think like an owner, not a ticket-taker
You're comfortable pushing back when needed - diplomatically and thoughtfully
You enjoy building clarity in complex environments
You thrive in roles with high trust, autonomy, and accountability
$98k-144k yearly est. 1d ago
Senior Director, Product Management (AI)
Housecall Pro 3.6
Denver, CO jobs
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer:
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
Role Overview
As Senior Director, ProductManagement - AI, you lead our AI product strategy and execution across two of our most advanced AI offerings, Marketing AI and Sales AI, which are critical strategic pillars and drivers of growth for Housecall Pro. You set the vision and drive execution for the next phase of these product solutions and push forward AI product building methodologies in the broader product organization. You manage a high-performing team of AI first product builders, collaborate across engineering, design, analytics, and go-to-market teams, and are a key voice in aligning AI product direction with company objectives.
You thrive in the strategic and hands-on, balancing the development of longer-term roadmaps that lead to business impact with day-to-day execution of product delivery. You utilize Housecall Pro's deep trove of customer data to feed the solutions your teams build. You balance the ability to build “traditional” software to enhance core functionality with “AI native” solutions that utilize the capabilities and data within the platform to drive outcomes. You serve as a leader in the product organization, and shape the future of our AI product practice.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
Drive the end-to-end product lifecycle for Marketing AI and Sales AI, remaining rooted in product fundamentals such as crisp problem definition and outcome orientation
Collaborate with your team to design and develop probabilistic, non-deterministic solutions with guardrails and feedback mechanisms that ensure high quality experiences
Lead AI native product development methodologies that include rapid prototyping, evaluations, and fast iteration cycles
Own and manageproduct roadmaps, prioritizing features and aligning resources to maximize impact
Foster AI native product development collaboration, collapsing traditional roles and responsibilities to deliver robust solutions and outcomes
Partner with stakeholders across marketing, sales, customer success, and operations to bring solutions to our customers and support them holistically
Establish and monitor KPIs to evaluate product performance and inform iterative improvements
Lead and mentor a growing team of productmanagers, fostering a culture of innovation, ownership, and continuous learning
Identify and evaluate future AI opportunities and integrate them into long-term planning
Ensure scalability, performance, and customer-centric value are embedded into every AI product experience
Qualifications:
Proven experience building and launching AI-first or AI-powered products end-to-end
Fluency in AI product building methodologies, including rapid prototyping, evaluations, and data ingestion
12+ years of experience in productmanagement, preferably in SaaS environments
7+ years in product leadership roles with direct people management responsibilities
Demonstrated track record of delivering scalable products with measurable business impact
Strong strategic and operational thinking with ability to toggle between vision and execution
Experience defining KPIs and iterating based on data-driven insight
Excellent cross-functional communication and stakeholder alignment skills
Bachelor's degree in a relevant field or equivalent work experience
What will help you succeed:
Leadership style rooted in mentorship, accountability, and collaboration
Familiarity with marketing automation, sales funnels, and lead generation workflows
Experience developing go-to-market strategies for SaaS products
Ability to scale teams and product scope in a fast-paced, high-growth environment
Strong executive presence and ability to influence across all levels of the organization
Comfort working with distributed teams across time zones
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is
$168,000-$198,000 with 10% variable bonus
. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.
Privacy Notice for California Job Candidates - Housecall Pro
$168k-198k yearly Auto-Apply 57d ago
Group Product Manager (Mobile)
Housecall Pro 3.6
Denver, CO jobs
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer:
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
Housecall Pro is in the middle of redefining what it means to
run a service business from a mobile device
. As a Mobile Group ProductManager, you will be at the center of this evolution, leading a team of productmanagers who are shaping the next wave of mobile/AI innovation at HCP.
You will drive both the long-term vision and day-to-day execution for multiple mobile product lines, ensuring our native app becomes the most indispensable tool in a Pro's toolbox. Your leadership will directly influence hundreds of thousands of service professionals price, win, do, and get paid for a job all from their mobile device.
This role is equal parts product visionary, organizational leader, and execution powerhouse. You will partner closely with engineering, design, marketing, and our business counterparts to modernize legacy experiences, introduce net-new capabilities, and push the boundaries of what mobile can unlock for businesses.
You'll mentor and elevate a growing team, foster a culture of empowerment and accountability, and ensure we ship products that are beautifully designed, technically sound, and deeply loved by our Pros.
We are passionate, empathetic, and mission-driven, so would even say obsessed with improving the lives of home-service professionals. If that energizes you, you'll thrive here.
What you do each day:
Lead and coach a high-performing team of productmanagers, providing clarity, direction, and support as they execute across multiple mobile product areas
Build and drive a compelling mobile product roadmap that aligns with company strategy and the needs of our Pros, balancing modernization, Ai- innovation, and performance
Oversee and influence product development from early discovery through launch, ensuring we ship intuitive, high-impact mobile experiences
Partner deeply with engineering and design to break down complex problems, streamline workflows, and accelerate delivery across squads
Monitor product performance and user behavior through key metrics, identifying opportunities to improve reliability, efficiency, and usability
Drive alignment across the organization by clearly communicating product priorities, trade-offs, and milestones to senior leadership and cross-functional partners
Manage resources and capacity across mobile squads to ensure teams are positioned to hit timelines while maintaining quality
Champion AI/mobile-first practices and scalable agile processes to unlock speed, alignment, and craftsmanship
Lead cross-functional alignment and influence stakeholders to ensure mobile remains a strategic engine of growth for the company
Present strategies, learnings, and product decisions to executives with clarity, conviction, and data
Help shape the future of Housecall Pro's mobile ecosystem, from modernized objects to next-gen operator tools to new AI-powered capabilities
Qualifications:
8+ years of experience in productmanagement, including 3+ years leading PMs or multiple product teams
3+ years building mobile products (iOS, Android, or mobile ecosystems)
Bachelor's degree in productmanagement, business, engineering, or related field or equivalent experience
Proven experience developing product strategies in a SaaS or technology-driven environment
Track record of taking complex, multi-team initiatives from idea → launch → iteration
Deep understanding of mobile architecture, UX/UI expectations, and the nuances of native mobile development
What will help you succeed:
A strong sense of product craft combined with the ability to coach others to excellence
Experience leading multi-squad programs, triads, or large cross-functional initiatives
Sharp analytical skills with a track record of using data to drive decisions, accelerate learning, and surface insights
Expertise in agile development practices and lifecycle management
Ability to thrive in ambiguity and bring structure to complexity
A passion for AI-mobile innovation and a drive to build products that feel effortless for end-users
Ability to influence and align stakeholders across engineering, design, leadership, and go-to-market teams
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $151,000-$178,000 + equity
. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.
Privacy Notice for California Job Candidates - Housecall Pro
$151k-178k yearly Auto-Apply 55d ago
Group Manager, Product Design (JobEx)
Housecall Pro 3.6
Denver, CO jobs
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer:
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Group Manager, Product Design, you lead and oversee design teams, ensuring that Housecall Pro's products are intuitive, engaging, and aligned with user needs. You are responsible for strategizing across our product offerings, collaborating closely with productmanagement, engineering, and other key stakeholders. Your leadership ensures that design quality and user experience are consistently high across all products. By fostering creativity and innovation, you help to shape the visual and functional aspects of our products, making them not only functional but delightful to use.
You provide mentorship to your team, fostering a culture of accountability, innovation, and continuous improvement. Your ability to think both strategically and tactically allows you to guide your team through complex product challenges while ensuring that key milestones are met on time.
Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. You will amplify that mission by elevating design quality, driving strategy, product vision, and enabling others to do their best work.
What you do each day:
Help lead the design vision and strategy for your product design team, ensuring alignment with business goals and product roadmaps, while delivering measurable impact to our Pros' workflows.
Mentor and level-up designers, providing feedback, guidance, frameworks, and thought partnership that improves team craft and decision-making.
Drive product strategy through design, partnering with PMs and engineering leads to define problem spaces, shape roadmaps, and identify opportunities that move the business forward.
Help define and evolve Housecall Pro's interaction patterns, information architecture, and multi-surface design system, ensuring cohesion across teams and surfaces.
Run and facilitate deep discovery, including research synthesis, field studies, workflow modeling, and prototype-driven exploration. Translating ambiguous spaces into aligned product direction.
Advocate for design thinking and a customer-first mindset across the organization, ensuring the team focuses on delivering delightful user experiences
Analyze and track design metrics to measure the effectiveness of design solutions and continuously improve design outcomes
Communicate design rationale clearly and persuasively to executives, cross-functional stakeholders, and product team, framing decisions through customer value and business outcomes.
Bring new ideas and next-generation experiences to the table, exploring emerging patterns in mobility, AI, automation, and workflow design that meaningfully improve Pros' day-to-day lives.
Balance hands-on design work with strategic leadership to meet both short-term and long-term design objectives
Qualifications:
8+ years of experience in product design, with at least 3 years in a leadership role managing design teams
Bachelor's degree in UX/UI design, interaction, a related field, or equivalent work experience
Demonstrated ability to elevate design quality, influence strategy, and deliver experiences that measurably improve user workflows.
A portfolio demonstrating systems-level thinking, domain ownership, design leadership, and work that shaped product direction, not just UI output.
What will help you succeed:
A strong, strategic design perspective, grounded in customer understanding and business impact, while remaining open to input, feedback, and iteration.
Expert-level knowledge of design principles and patterns, interaction design, motion, accessibility, and platform constraints.
Proven track record of operating autonomously, handling ambiguity, and driving alignment across multiple teams and stakeholders
You have a full understanding of the importance of always thinking about the second and third-order effects of any given decision.
Relentless attention to detail and mastery of design craft from IA to interaction models to visual systems, with a deep care for how designs are built and experienced by our Pros in the real world.
A natural inclination toward mentorship and cross-functional influence, helping designers, PMs, and engineers grow their thinking and execution.
A perpetually curious mindset, always learning from Pros, the industry, emerging patterns, and internal data to inform better product decisions.
Proven ability to drive design innovation while balancing business and technical constraints
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $143,000-$169,000 + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.
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$143k-169k yearly Auto-Apply 37d ago
Group Product Manager
Berkley 4.3
Kansas jobs
Company Details
Intrepid Direct Insurance (IDI) is a rapidly growing direct to consumer property and casualty insurance company. A member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best, Intrepid Direct's vision is to make life better for business. The insurance industry has not evolved with innovation like other major industries. We're here to change that. We are making life better for our customers, shareholders, and our team members by leveraging data and technology as insurance experts for our targeted customers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.
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The Company is an equal employment opportunity employer.
Responsibilities
At Intrepid Direct Insurance, we are redefining the business insurance experience with a direct-to-insured model. We're seeking a Group ProductManager (GPM) to lead a small, high-impact team of Product Owners and Business Analysts focused on driving innovation, operational excellence, and customer-centric growth.
This is a hands-on leadership role, ideal for someone who enjoys shaping product strategy while staying close to execution. You'll oversee product areas including Customer Experience & Growth, Innovation & Emerging Technology, and Insurance Operations & Productivity, ensuring alignment with business goals and delivering measurable impact.
You'll thrive in this role if you…
Are a product leader who still loves being close to the work.
Are energized by the challenge of building scalable solutions that support long-term.
Have natural curiosity and are constantly exploring new ways to solve problems with.
Are passionate about using technology to innovate and solve real business problems.
Enjoy mentoring and developing product talent.
Understand the nuances of insurance operations.
Are obsessed with delivering value to customers and measuring what matters.
Want to help shape the future of a modern, direct-to-insured insurance company.
Responsibilities
Lead and mentor a team of Product Owners and Business Analysts across three key product domains:
Innovation:
exploration and development of new solutions that leverage data, analytics, and AI to improve business and customer outcomes.
Operations & Productivity:
streamlining internal workflows and enhancing insurance processes across all aspects of the policy lifecycle.
Customer Experience & Growth:
optimizing tools, workflows, and experiences that empower our team to deliver exceptional service and drive customer growth.
Define and drive product strategy and roadmaps in collaboration with business and engineering.
Partner with stakeholders across underwriting, claims, sales, marketing, operations, and engineering to align product initiatives with company goals.
Partner with engineering to deliver intuitive, scalable solutions that improve quoting, onboarding, servicing, and reporting.
Support the team in product discovery, writing clear requirements, prioritizing backlogs, and delivering high-quality solutions.
Foster a culture of experimentation, continuous improvement, and customer obsession.
Track and report on product performance, team progress, feature adoption and key business outcomes.
Champion cross-functional collaboration, communication, innovation across the organization.
Qualifications
10+ years of productmanagement experience, including 3+ years in a leadership role.
Proven success leading cross-functional product teams in a fast-paced, agile environment. Startup experience is a plus.
Strong understanding of insurance operations, customer experience, and/or technology driven innovation.
Experience working in B2C distribution models.
Excellent communication, stakeholder management, and critical thinking skills.
Comfortable balancing strategic planning with hands-on execution.
Familiarity with tools like Jira, Confluence, Figma, and analytics platforms (e.g., Looker, Power BI).
Data-driven mindset with ability to interpret and act on customer and performance insights Experience with AI/ML, workflow automation, or CRM systems is a bonus.
This role is based in our Overland Park, KS office. It is a full-time, in-office role.
Additional Company Details We do not accept unsolicited resumes from third party recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Not ready to apply? Connect with us for general consideration.
$112k-143k yearly est. Auto-Apply 60d+ ago
Director of Product Marketing
The Tie 4.0
New York, NY jobs
The Tie is the leading provider of information services for digital assets. Our flagship product, The Tie Terminal, is used by hundreds of institutions to make data-driven decisions in crypto. Our suite of powerful APIs delivers comprehensive on-chain data, news, social sentiment, and more to institutions and developers across the ecosystem.
We're a fast-growing company that powers the information layer of digital assets. Now, we're looking for a seasoned, strategic Director of Product Marketing to elevate our product narrative and help shape the way the market understands and adopts our offerings.
About the Role
As Director of Product Marketing, you'll own the messaging, positioning, and go-to-market strategy for The Tie Terminal and our entire suite of APIs. You will play a pivotal role in educating the market on our product capabilities and helping our sales team close business faster with compelling collateral and campaigns.
You'll sit within the marketing team but operate as a central cross-functional partner between marketing, product, and sales. You'll translate complex product features into clear customer value, maintain our external-facing content, and bring the voice of the customer into everything we do.
Responsibilities
Own Product Positioning & Messaging
Develop compelling messaging frameworks and positioning for The Tie Terminal and APIs
Clearly articulate value propositions across customer segments and personas
Drive Go-To-Market Strategy
Lead product launches and ensure cross-functional alignment across product, sales, and marketing
Create and maintain enablement materials including one-pagers, decks, and case studies
Develop & Maintain Marketing Collateral
Oversee and regularly update our website, sales decks, and all product-related content
Collaborate with design to produce world-class visuals and assets
Run and Optimize Campaigns
Partner with the marketing team on advertising strategy for key product initiatives
Identify high-impact campaign opportunities based on customer needs and product updates
Be the Market Expert
Work closely with the product team to stay ahead of the roadmap and communicate upcoming features
Partner with sales to gather feedback, refine messaging, and better understand user pain points and adoption behavior
Requirements
Requirements
5+ years of experience in product marketing, preferably at a B2B SaaS or fintech company
2+ years of experience working directly in the crypto industry (DeFi, trading, data providers, custody, analytics, or similar)
Experience working with APIs, terminals, or data platforms is a strong plus
Exceptional writing and storytelling skills
Demonstrated ability to work cross-functionally with product, sales, and design
Ability to translate complex technical concepts into clear, value-driven messages
Experience creating high-quality collateral for both technical and business audiences
Comfortable owning multiple projects in a fast-paced, dynamic environment
Familiarity with common MarTech and web CMS tools (e.g., Webflow, HubSpot, Figma) is a plus
Operate with an AI-first marketing approach is a strong plus
Benefits
Competitive compensation (salary, commission, and options)
Flexible paid time off
Flexible working hours
A fast-paced and exciting work environment
Strong teamwork-driven culture
The Tie Inc is an equal opportunity employer
$119k-173k yearly est. 29d ago
Director of Product Marketing
The Tie 4.0
New York, NY jobs
The Tie is the leading provider of information services for digital assets. Our flagship product, The Tie Terminal, is used by hundreds of institutions to make data-driven decisions in crypto. Our suite of powerful APIs delivers comprehensive on-chain data, news, social sentiment, and more to institutions and developers across the ecosystem.
We're a fast-growing company that powers the information layer of digital assets. Now, we're looking for a seasoned, strategic Director of Product Marketing to elevate our product narrative and help shape the way the market understands and adopts our offerings.
About the Role
As Director of Product Marketing, you'll own the messaging, positioning, and go-to-market strategy for The Tie Terminal and our entire suite of APIs. You will play a pivotal role in educating the market on our product capabilities and helping our sales team close business faster with compelling collateral and campaigns.
You'll sit within the marketing team but operate as a central cross-functional partner between marketing, product, and sales. You'll translate complex product features into clear customer value, maintain our external-facing content, and bring the voice of the customer into everything we do.
Responsibilities
Own Product Positioning & Messaging
Develop compelling messaging frameworks and positioning for The Tie Terminal and APIs
Clearly articulate value propositions across customer segments and personas
Drive Go-To-Market Strategy
Lead product launches and ensure cross-functional alignment across product, sales, and marketing
Create and maintain enablement materials including one-pagers, decks, and case studies
Develop & Maintain Marketing Collateral
Oversee and regularly update our website, sales decks, and all product-related content
Collaborate with design to produce world-class visuals and assets
Run and Optimize Campaigns
Partner with the marketing team on advertising strategy for key product initiatives
Identify high-impact campaign opportunities based on customer needs and product updates
Be the Market Expert
Work closely with the product team to stay ahead of the roadmap and communicate upcoming features
Partner with sales to gather feedback, refine messaging, and better understand user pain points and adoption behavior
Requirements
Requirements
5+ years of experience in product marketing, preferably at a B2B SaaS or fintech company
2+ years of experience working directly in the crypto industry (DeFi, trading, data providers, custody, analytics, or similar)
Experience working with APIs, terminals, or data platforms is a strong plus
Exceptional writing and storytelling skills
Demonstrated ability to work cross-functionally with product, sales, and design
Ability to translate complex technical concepts into clear, value-driven messages
Experience creating high-quality collateral for both technical and business audiences
Comfortable owning multiple projects in a fast-paced, dynamic environment
Familiarity with common MarTech and web CMS tools (e.g., Webflow, HubSpot, Figma) is a plus
Operate with an AI-first marketing approach is a strong plus
Benefits
Competitive compensation (salary, commission, and options)
Flexible paid time off
Flexible working hours
A fast-paced and exciting work environment
Strong teamwork-driven culture
The Tie Inc is an equal opportunity employer
$119k-173k yearly est. Auto-Apply 60d+ ago
Director of Product Marketing
Lexipol 4.3
Frisco, TX jobs
Director, Product Marketing At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today's challenges and keep the first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference - day in and day out. #LI-Remote
About the Role
The Director of Product Marketing is a strategic leader responsible for defining and communicating our value proposition across our suite of SaaS solutions. This role leads a team that sits at the intersection of marketing, product, customer experience and sales - defining how we position our products in the market, shaping the buyer journey, and driving growth through compelling messaging, customer insights, and in-product marketing initiatives.
The ideal candidate is a strategic storyteller and operator who understands how to translate product innovation into customer value and go-to-market strategies that drive awareness, adoption, and revenue growth.
This is done through working in these areas of focus:
Positioning, Messaging & Market Strategy (35%)
Define and continuously refine our product positioning and messaging to differentiate the markets we serve.
Develop audience-specific value propositions, competitive landscapes, and messaging frameworks for all products and verticals.
Partner with ProductManagement on roadmap visibility and market alignment, ensuring launches are grounded in customer outcomes.
Conduct market and competitive research to identify trends, threats, and opportunities, sharing insights with senior leadership.
Go-to-Market Leadership (35%)
Lead go-to-market planning for new product launches and major feature releases, partnering across ProductManagement, Customer Experience, Sales and Marketing.
Define launch goals, buyer journeys, and success metrics to ensure measurable business impact.
Ensure consistent storytelling across campaigns, demand generation, and customer communications.
Create launch toolkits, messaging frameworks, and internal enablement materials for new features and solutions.
In-Product Marketing & Product-Led Growth (15%)
Set the strategic vision for in-product marketing and product-led growth across our portfolio of solutions.
Ensure in-product marketing programs align with lifecycle marketing, demand generation, and customer value propositions.
Establish clear goals and KPIs for in-product initiatives, reviewing performance and optimizing direction based on data and customer insight.
Reporting & Operational Excellence (15%)
Analyze the performance of launches, positioning changes, and in-product marketing initiatives, providing regular insights to the CMO and Executive Leadership Team (ELT).
Translate complex data into actionable recommendations that elevate our strategic positioning and improve GTM outcomes.
Develop and refine go-to-market playbooks, templates, and best practices to ensure consistency, efficiency, and repeatable success across all product lines.
Create scalable processes for cross-functional alignment during major launches, ensuring roles, responsibilities, and communications are clear and predictable.
Required Qualifications: To be considered for this role, you will have this experience:
10+ years of experience in B2B SaaS marketing, with at least 5 years leading product marketing functions.
Proven experience developing product positioning, go-to-market strategies, and in-product engagement programs.
Strong understanding of product-led growth (PLG) principles and customer lifecycle marketing.
Experience working cross-functionally with Product, Customer Experience, Sales and Revenue Operations teams.
Exceptional communication, presentation, and storytelling skills.
Analytical mindset with the ability to translate data into actionable strategy.
Proficiency with product analytics tools (e.g., Pendo, Mixpanel, or Amplitude).
Up to 10% travel
Preferred Qualifications:
Experience in GovTech or other B2B SaaS environments.
Experience with SaaS packaging strategy (e.g., tiering, feature bundling, naming).
Experience developing playbooks for multi-product or multi-vertical environment.
MBA or advanced degree in Marketing, Business, or related field.
Target Outcomes/ Target Results
Clear, differentiated product positioning across all solution lines.
Reduction in time-to-market for product launches aligned to pipeline and adoption goals.
Increased engagement and upsell from in-product marketing initiatives.
Improved market visibility and share through competitive differentiation.
Data-driven insights informing both product and go-to-market decisions.
Employee Value Proposition
Join a company shaping the future of our tech sector.
Lead a highly visible, strategic function with direct influence on product success.
Collaborate across product, sales, customer experience and marketing to drive innovation and growth.
Contribute to a team that values impact, curiosity, and continuous improvement.
The Environment
We are a talented, passionate, and Marketing team focused on impact and innovation. We value collaboration, creativity, and results.
Our fully remote team takes our work seriously, but not ourselves,-we emphasize intentional relationship-building and collaboration to maintain a strong, connected culture.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Compensation and Benefits
We offer a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a generous paid time off plan.
The base salary compensation range starts at $160,000 plus an annual performance-based bonus.
About Lexipol
Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit ****************
Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-RC1
$160k yearly Auto-Apply 7d ago
Senior Digital Product Manager - Ops Innovation
Northern Tier Bakery 3.9
Irving, TX jobs
▶ Who we are
With more than 13,000 stores in the U.S. and 84,500 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day. Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience - and we need your help.
▶ About This Opportunity
Overview:
The Senior ProductManager is responsible for elevating and modernizing the 7-Eleven products for our Operations team members. As a Sr ProductManager, you'll develop new experiences that will not only transform the business but will shape our digital future. You will manage a team that defines product strategy, develop, launch, and enhances products and services that drive our business forward. You'll work closely with stakeholders, UX and software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.
Responsibilities:
25% Strategy & Planning:
Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value.
Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners.
Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings.
Manages and grooms the product's backlog; makes future decisions based on the value that will be delivered.
Monitors research as well as competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction
25% Delivery & Execution.
Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing.
Creates, prioritizes and accepts user stories; incorporates them into release planning.
Makes product decisions that drive value on a daily basis.
Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements.
Leads and mentors the team in standups, iteration planning sessions, product demos, and retrospectives.
Condense complex technical concepts into non-technical language for stakeholders.
50% Team & Stakeholder:
Lead and mentor a team of ProductManagers, fostering a culture of collaboration, accountability, and continuous improvement.
Provide regular feedback, coaching, and career development guidance to help team members grow professionally.
Set clear goals and expectations for the team aligned with business objectives.
Conduct performance reviews and ensure timely recognition and constructive feedback.
Act as a bridge between product teams and other departments (engineering, UX, marketing, etc.).
Ensure the team communicates effectively and delivers on commitments.
Acts as a proponent of modern agile development practices.
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs.
Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience.
Responsible for talent acquisition, development and retention activities.
Basic Qualifications:
Bachelor's Degree.
5+ years of experience in digital/agile productmanagement.
Proven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing and analytics software.
Strong Analytical skills
Preferred Qualifications:.
Bachelor's Degree in ProductManagement, Computer Science or Engineering.
MBA or master's degree.
Experience in retail or e-commerce platforms.
Position not eligible for sponsorship
#LI-PG1
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this
link
.
Northern Light provides the world's most sophisticated machine learning-powered competitive intelligence platform for market research. For over 25 years, we've been helping Fortune 1000 enterprises make smarter, faster, and more informed decisions through our award-winning SinglePoint knowledge management platform. Our clients include global leaders across technology, pharmaceuticals, telecommunications, and life sciences who depend on us to transform fragmented data into strategic clarity.
We're an employee-owned company that takes pride in our compulsive drive to provide exceptional client support. We wake up each day ready to tackle the challenges of knowledge management and we never stand still. Our recent innovations include generative AI capabilities, machine learning insights, and advanced competitive intelligence automation.
The Opportunity
The ProductManager - SinglePoint Application Platform owns the strategy, roadmap, and execution of the application layer of the SinglePoint knowledge management platform, including integrations with external applications, agents, and ecosystems. This role ensures that AI-powered intelligence and content capabilities are delivered through intuitive, scalable, and enterprise-ready user experiences, supported by robust product analytics and CRM integrations that enable insight into adoption, value realization, and customer outcomes. The ProductManager is accountable for how customers interact with, configure, and derive value from AI-enabled functionality, while ensuring governance, observability, and operational excellence.
This role is accountable for how intelligence is delivered and experienced. Ownership is exercised through product strategy, prioritization, and acceptance criteria, in partnership with Technical Leads who own system design and implementation
What You'll Do
Application & Platform Ownership
Own the end-to-end product lifecycle for the SinglePoint application and platform capabilities
Define platform features that enable customers to consume, configure, and operationalize content and intelligence
Ensure the application supports enterprise-scale performance, reliability, and usability
External Integrations & Application Ecosystem
Own the product strategy, roadmap, and lifecycle for integrations between SinglePoint and external applications, platforms, and agents
Define supported use cases, access patterns, and customer value for integrations (e.g., conversational agents, embedded workflows, API-driven access)
Define requirements for authentication, authorization, permissions, and governance for all integrations
Partner with Engineering to ensure integrations meet standards for security, performance, scalability, and reliability
Coordinate with Content ProductManagers to define what intelligence, content, and AI capabilities are exposed through integrations
Ensure integrations are clearly positioned, documented, enabled, and supported for Sales and Customer Success
Make go / no-go decisions for integration readiness, availability, and deprecation
AI Enablement & Governance
Own platform-level requirements for AI-enabled features, including configuration, controls, transparency, and auditability
Ensure AI-driven functionality is observable, explainable, and manageable within the application
Define requirements for user trust, permissions, and enterprise governance related to AI usage
Customer Experience & Workflow Design
Define user workflows that surface AI-powered insights in actionable, intuitive ways
Balance flexibility and simplicity in delivering advanced intelligence to enterprise users
Partner with customers, Sales, and Customer Success to validate workflows and prioritize improvements
Ensure analytics and CRM-driven insights are surfaced in ways that support customer-facing and internal workflows
Product Strategy & Roadmap
Translate customer needs, market trends, and competitive insights into application-level roadmaps
Coordinate dependencies between application features and content/AI capabilities
Drive prioritization decisions that balance innovation, stability, and scalability
Product Analytics & CRM Integration
Own product-level analytics strategy for the SinglePoint platform, including definition of key metrics for adoption, engagement, and value realization
Partner with Engineering and Product Operations to ensure instrumentation is accurate, consistent, and scalable
Define requirements for dashboards and reporting used by Product, Sales, and Customer Success
Own the product requirements for integrations between SinglePoint and Salesforce, including data flows that support account visibility, usage insights, and customer lifecycle workflows
Ensure analytics and CRM integrations respect data governance, permissions, and enterprise customer expectations
Cross-Functional Delivery
Partner with Engineering, Product Operations, UX, and Content PMs to deliver high-quality releases
Manage Agile planning, backlog prioritization, and release readiness
Ensure consistent communication of priorities, tradeoffs, and delivery status
Metrics & Performance
Define and track KPIs related to adoption, engagement, retention, and customer value
Use data to inform roadmap adjustments and continuous improvement
Use product analytics and CRM data to inform roadmap decisions, prioritization, and post-launch evaluation
Product Marketing & Enablement
Partner with Marketing to support product positioning, launches, and enablement
Support Sales and Customer Success with platform-level product knowledge and customer engagement
Accomplishes objectives by supervising staff and organizing and monitoring work processes.
Maintain staff by recruiting, selecting, orienting, coaching, counseling, disciplining, and training staff and developing personal growth opportunities.
Plans, monitors, and appraises job results.
Implements and enforces systems, policies, and procedures.
Maintains a safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
Completes operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining manuals, and implementing new procedures.
Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
Provides quality service by enforcing quality and service standards.
What You Bring
Bachelor's degree or equivalent technical experience. At least 3 years scrum master experience in software as a service.
Strong application and platform product ownership
Ability to balance strategic vision with hands-on execution
Experience delivering enterprise SaaS platforms with complex capabilities
Strong customer empathy and workflow-oriented thinking
Analytical mindset and comfort using metrics to drive decisions
Clear communicator across technical, business, and customer-facing teams
Experience defining and using product analytics (e.g. Pendo) to guide product decisions
Familiarity with CRM-integrated product workflows (e.g., Salesforce) in enterprise SaaS environments
Ability to translate analytics and customer data into actionable insights
Experience owning application integrations or platform ecosystems in enterprise SaaS environments
Strong judgment around customer exposure, data access, and governance in integrated systems
Work authorization requirements
Must be authorized to work in the United States (unfortunately we cannot sponsor visas).
What We Offer
Benefits package that includes medical, dental, vision, and 401(k).
Holiday and Paid time off.
Parental leave.
Life and disability insurance.
Remote flexibility and a supportive team culture.
Opportunity to work with top global brands and cutting-edge AI solutions.
Location: This is an On-Site position located in Boston, MA
Job Type: This is a Full-Time position
Why Join Northern Light
Join a company shaping the future of competitive and market intelligence.
Work with a collaborative, high-performing team that values creativity, experimentation, and measurable results.
Competitive salary, benefits, and professional growth opportunities.
Opportunity to build something from the ground up.
Regular team offsites and opportunities for cross-functional collaboration
Working at Northern Light
Northern Light is based in Boston. Northern Light is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Northern Light is an E-Verify participant.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Northern Light provides the world's most sophisticated machine learning-powered competitive intelligence platform for market research. For over 25 years, we've been helping Fortune 1000 enterprises make smarter, faster, and more informed decisions through our award-winning SinglePoint knowledge management platform. Our clients include global leaders across technology, pharmaceuticals, telecommunications, and life sciences who depend on us to transform fragmented data into strategic clarity.
We're an employee-owned company that takes pride in our compulsive drive to provide exceptional client support. We wake up each day ready to tackle the challenges of knowledge management and we never stand still. Our recent innovations include generative AI capabilities, machine learning insights, and advanced competitive intelligence automation.
The Opportunity
The ProductManager - SinglePoint Application Platform owns the strategy, roadmap, and execution of the application layer of the SinglePoint knowledge management platform, including integrations with external applications, agents, and ecosystems. This role ensures that AI-powered intelligence and content capabilities are delivered through intuitive, scalable, and enterprise-ready user experiences, supported by robust product analytics and CRM integrations that enable insight into adoption, value realization, and customer outcomes. The ProductManager is accountable for how customers interact with, configure, and derive value from AI-enabled functionality, while ensuring governance, observability, and operational excellence.
This role is accountable for how intelligence is delivered and experienced. Ownership is exercised through product strategy, prioritization, and acceptance criteria, in partnership with Technical Leads who own system design and implementation
What You'll Do
Application & Platform Ownership
Own the end-to-end product lifecycle for the SinglePoint application and platform capabilities
Define platform features that enable customers to consume, configure, and operationalize content and intelligence
Ensure the application supports enterprise-scale performance, reliability, and usability
External Integrations & Application Ecosystem
Own the product strategy, roadmap, and lifecycle for integrations between SinglePoint and external applications, platforms, and agents
Define supported use cases, access patterns, and customer value for integrations (e.g., conversational agents, embedded workflows, API-driven access)
Define requirements for authentication, authorization, permissions, and governance for all integrations
Partner with Engineering to ensure integrations meet standards for security, performance, scalability, and reliability
Coordinate with Content ProductManagers to define what intelligence, content, and AI capabilities are exposed through integrations
Ensure integrations are clearly positioned, documented, enabled, and supported for Sales and Customer Success
Make go / no-go decisions for integration readiness, availability, and deprecation
AI Enablement & Governance
Own platform-level requirements for AI-enabled features, including configuration, controls, transparency, and auditability
Ensure AI-driven functionality is observable, explainable, and manageable within the application
Define requirements for user trust, permissions, and enterprise governance related to AI usage
Customer Experience & Workflow Design
Define user workflows that surface AI-powered insights in actionable, intuitive ways
Balance flexibility and simplicity in delivering advanced intelligence to enterprise users
Partner with customers, Sales, and Customer Success to validate workflows and prioritize improvements
Ensure analytics and CRM-driven insights are surfaced in ways that support customer-facing and internal workflows
Product Strategy & Roadmap
Translate customer needs, market trends, and competitive insights into application-level roadmaps
Coordinate dependencies between application features and content/AI capabilities
Drive prioritization decisions that balance innovation, stability, and scalability
Product Analytics & CRM Integration
Own product-level analytics strategy for the SinglePoint platform, including definition of key metrics for adoption, engagement, and value realization
Partner with Engineering and Product Operations to ensure instrumentation is accurate, consistent, and scalable
Define requirements for dashboards and reporting used by Product, Sales, and Customer Success
Own the product requirements for integrations between SinglePoint and Salesforce, including data flows that support account visibility, usage insights, and customer lifecycle workflows
Ensure analytics and CRM integrations respect data governance, permissions, and enterprise customer expectations
Cross-Functional Delivery
Partner with Engineering, Product Operations, UX, and Content PMs to deliver high-quality releases
Manage Agile planning, backlog prioritization, and release readiness
Ensure consistent communication of priorities, tradeoffs, and delivery status
Metrics & Performance
Define and track KPIs related to adoption, engagement, retention, and customer value
Use data to inform roadmap adjustments and continuous improvement
Use product analytics and CRM data to inform roadmap decisions, prioritization, and post-launch evaluation
Product Marketing & Enablement
Partner with Marketing to support product positioning, launches, and enablement
Support Sales and Customer Success with platform-level product knowledge and customer engagement
Accomplishes objectives by supervising staff and organizing and monitoring work processes.
Maintain staff by recruiting, selecting, orienting, coaching, counseling, disciplining, and training staff and developing personal growth opportunities.
Plans, monitors, and appraises job results.
Implements and enforces systems, policies, and procedures.
Maintains a safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
Completes operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining manuals, and implementing new procedures.
Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
Provides quality service by enforcing quality and service standards.
What You Bring
Bachelors degree or equivalent technical experience. At least 3 years scrum master experience in software as a service.
Strong application and platform product ownership
Ability to balance strategic vision with hands-on execution
Experience delivering enterprise SaaS platforms with complex capabilities
Strong customer empathy and workflow-oriented thinking
Analytical mindset and comfort using metrics to drive decisions
Clear communicator across technical, business, and customer-facing teams
Experience defining and using product analytics (e.g. Pendo) to guide product decisions
Familiarity with CRM-integrated product workflows (e.g., Salesforce) in enterprise SaaS environments
Ability to translate analytics and customer data into actionable insights
Experience owning application integrations or platform ecosystems in enterprise SaaS environments
Strong judgment around customer exposure, data access, and governance in integrated systems
Work authorization requirements
Must be authorized to work in the United States (unfortunately we cannot sponsor visas).
What We Offer
Benefits package that includes medical, dental, vision, and 401(k).
Holiday and Paid time off.
Parental leave.
Life and disability insurance.
Remote flexibility and a supportive team culture.
Opportunity to work with top global brands and cutting-edge AI solutions.
Location: This is an On-Site position located in Boston, MA
Job Type: This is a Full-Time position
Why Join Northern Light
Join a company shaping the future of competitive and market intelligence.
Work with a collaborative, high-performing team that values creativity, experimentation, and measurable results.
Competitive salary, benefits, and professional growth opportunities.
Opportunity to build something from the ground up.
Regular team offsites and opportunities for cross-functional collaboration
Working at Northern Light
Northern Light is based in Boston.Northern Light is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Northern Light is an E-Verify participant.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$93k-142k yearly est. 14d ago
Director of Product Marketing & Customer Marketing
Aircall 4.5
Seattle, WA jobs
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be-by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result-companies grow revenue, deliver faster resolutions, and scale service.
We've built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you'll join a company in motion-ambitious, profitable, and product-driven-where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
Aircall has evolved from a business phone system into an AI-powered customer communications platform. As the Director of Product Marketing and Customer Marketing, you will lead the strategy that defines, launches, and drives adoption of Aircall's core portfolio and AI portfolio-including AI Voice Agent, AI Assist, AI Assist Pro, and emerging AI innovations.
You will own how Aircall tells its story in the market and how we activate and expand that story across our customer base. This role bridges product, marketing, and customer success to drive pipeline, adoption, expansion, and advocacy globally.Key Responsibilities:
Product Positioning and Narrative
Define a unified platform story that elevates Aircall from telephony to AI-driven customer communications and intelligence.
Build customer-centric messaging and value propositions across segments and use cases, quantifying outcomes like time saved, faster resolution, and revenue lift.
Translate technical AI features into clear, compelling business value that resonates with non-technical buyers.
Collaborate with ProductManagement to ensure roadmap priorities align with market needs and customer outcomes.
Go-to-Market and Launch Strategy
Lead end-to-end GTM for all new products, features, and multi-SKU bundles-especially within the AI portfolio.
Develop market intelligence on competitors, trends, and customer pain points to inform positioning and packaging.
Partner with Product, Finance, and Sales to design pricing and packaging strategies that drive AI attach, ARPU growth, and NRR.
Build GTM playbooks and repeatable launch frameworks for global execution and localization.
Sales Enablement and Field Readiness
Equip GTM teams with tools to win: pitch decks, demo scripts, ROI calculators, objection handling, and competitive battle cards.
Partner with RevOps and Sales Leadership to align messaging, ensure readiness, and track adoption of enablement materials.
Drive higher AI attach and conversion rates by aligning PMM insights with sales motions and partner channels.
Customer Marketing and Lifecycle Growth
Lead lifecycle and customer expansion programs to increase adoption and usage of AI products.
Deploy personalized, multi-channel campaigns across industries, segments, and product tiers to drive retention and expansion.
Partner with Customer Success to operationalize multi-SKU playbooks for upsell and cross-sell.
Establish consistent lifecycle communications, including onboarding, activation, usage, and renewal campaigns tied to measurable KPIs.
Advocacy, Community, and Voice of the Customer
Build and manage a world-class advocacy engine, including case studies, testimonials, third-party reviews (G2, Trustpilot), and reference programs.
Partner with Regional Marketing to spotlight customer champions in events, virtual events, and media opportunities.
Scale Aircall's Customer Advisory Board to shape our roadmap and foster belonging.
Own Voice of the Customer programs (NPS, surveys, interviews) and bring insights to Product and Marketing to inform roadmap and messaging.
Insights, Data, and Analytics
Develop market and customer intelligence frameworks that measure adoption, retention, and advocacy outcomes.
Track key lifecycle KPIs-AI attach, activation, product usage, NRR, and churn-to guide strategy and resource allocation.
Leverage quantitative and qualitative insights to optimize campaigns and drive measurable improvements in customer health and expansion.
Team Leadership and Cross-Functional Collaboration
Lead and mentor high-performing teams across Product Marketing and Customer Marketing.
Build a culture of partnership across Product, Sales, CS, RevOps, and Brand, ensuring consistent narratives pre- and post-sale.
Scale global processes, launch standards, and enablement systems for efficiency and impact.
Represent both PMM and Customer Marketing in GTM planning, Product Reviews, and strategic business discussions.
Qualifications:
8+ years in B2B SaaS Product or Customer Marketing, with 3+ years leading teams.
Proven success in repositioning or scaling a product portfolio, ideally with AI or automation capabilities.
Strong storytelling, messaging, and enablement experience for both acquisition and expansion.
Deep lifecycle and retention marketing experience, with measurable impact on adoption and NRR.
Data-driven mindset, fluent in funnel, usage, and lifecycle analytics.
Skilled cross-functional leader, comfortable influencing Product, Sales, CS, Finance, and RevOps.
Bonus: Experience in CX, contact center, or AI-powered communications platforms.
Familiarity with tools like HubSpot, Gainsight, a plus.
$220,000 - $240,000 a year
This is not including a 12.5 percent bonus and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities💆 ♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💵 Competitive salary package & equity🏨 Medical, dental, and vision insurance is 100% covered📈 401k plan with company matching!✈️ Unlimited PTO - take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements💚 Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$220k-240k yearly Auto-Apply 60d+ ago
Director of Product Marketing & Customer Marketing
Aircall 4.5
Seattle, WA jobs
Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.
About the Role:
Aircall has evolved from a business phone system into an AI-powered customer communications platform. As the Director of Product Marketing and Customer Marketing, you will lead the strategy that defines, launches, and drives adoption of Aircall's core portfolio and AI portfolio-including AI Voice Agent, AI Assist, AI Assist Pro, and emerging AI innovations.
You will own how Aircall tells its story in the market and how we activate and expand that story across our customer base. This role bridges product, marketing, and customer success to drive pipeline, adoption, expansion, and advocacy globally.Key Responsibilities:
Product Positioning and Narrative
Define a unified platform story that elevates Aircall from telephony to AI-driven customer communications and intelligence.
Build customer-centric messaging and value propositions across segments and use cases, quantifying outcomes like time saved, faster resolution, and revenue lift.
Translate technical AI features into clear, compelling business value that resonates with non-technical buyers.
Collaborate with ProductManagement to ensure roadmap priorities align with market needs and customer outcomes.
Go-to-Market and Launch Strategy
Lead end-to-end GTM for all new products, features, and multi-SKU bundles-especially within the AI portfolio.
Develop market intelligence on competitors, trends, and customer pain points to inform positioning and packaging.
Partner with Product, Finance, and Sales to design pricing and packaging strategies that drive AI attach, ARPU growth, and NRR.
Build GTM playbooks and repeatable launch frameworks for global execution and localization.
Sales Enablement and Field Readiness
Equip GTM teams with tools to win: pitch decks, demo scripts, ROI calculators, objection handling, and competitive battle cards.
Partner with RevOps and Sales Leadership to align messaging, ensure readiness, and track adoption of enablement materials.
Drive higher AI attach and conversion rates by aligning PMM insights with sales motions and partner channels.
Customer Marketing and Lifecycle Growth
Lead lifecycle and customer expansion programs to increase adoption and usage of AI products.
Deploy personalized, multi-channel campaigns across industries, segments, and product tiers to drive retention and expansion.
Partner with Customer Success to operationalize multi-SKU playbooks for upsell and cross-sell.
Establish consistent lifecycle communications, including onboarding, activation, usage, and renewal campaigns tied to measurable KPIs.
Advocacy, Community, and Voice of the Customer
Build and manage a world-class advocacy engine, including case studies, testimonials, third-party reviews (G2, Trustpilot), and reference programs.
Partner with Regional Marketing to spotlight customer champions in events, virtual events, and media opportunities.
Scale Aircall's Customer Advisory Board to shape our roadmap and foster belonging.
Own Voice of the Customer programs (NPS, surveys, interviews) and bring insights to Product and Marketing to inform roadmap and messaging.
Insights, Data, and Analytics
Develop market and customer intelligence frameworks that measure adoption, retention, and advocacy outcomes.
Track key lifecycle KPIs-AI attach, activation, product usage, NRR, and churn-to guide strategy and resource allocation.
Leverage quantitative and qualitative insights to optimize campaigns and drive measurable improvements in customer health and expansion.
Team Leadership and Cross-Functional Collaboration
Lead and mentor high-performing teams across Product Marketing and Customer Marketing.
Build a culture of partnership across Product, Sales, CS, RevOps, and Brand, ensuring consistent narratives pre- and post-sale.
Scale global processes, launch standards, and enablement systems for efficiency and impact.
Represent both PMM and Customer Marketing in GTM planning, Product Reviews, and strategic business discussions.
Qualifications:
8+ years in B2B SaaS Product or Customer Marketing, with 3+ years leading teams.
Proven success in repositioning or scaling a product portfolio, ideally with AI or automation capabilities.
Strong storytelling, messaging, and enablement experience for both acquisition and expansion.
Deep lifecycle and retention marketing experience, with measurable impact on adoption and NRR.
Data-driven mindset, fluent in funnel, usage, and lifecycle analytics.
Skilled cross-functional leader, comfortable influencing Product, Sales, CS, Finance, and RevOps.
Bonus: Experience in CX, contact center, or AI-powered communications platforms.
Familiarity with tools like HubSpot, Gainsight, a plus.
This is not including a 12.5 percent bonus and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.Why join us?
\uD83D\uDE80 Key moment to join Aircall in terms of growth and opportunities\uD83D\uDC86️ ♀️ Our people matter, work-life balance is important at Aircall\uD83D\uDCDA Fast-learning environment, entrepreneurial and strong team spirit\uD83C\uDF0D 45+ Nationalities: cosmopolite & multi-cultural mindset\uD83D\uDCB5 Competitive salary package & equity\uD83C\uDFE8 Medical, dental, and vision insurance is 100% covered\uD83D\uDCC8 401k plan with company matching!✈️ Unlimited PTO - take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements\uD83D\uDC9A Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$127k-191k yearly est. 15d ago
Director of Product Marketing
Turbotenant 3.9
Denver, CO jobs
TurboTenant is searching for a passionate and experienced Director of Product Marketing to rapidly accelerate our growth through our Go-To-Market strategies and lifecycle marketing efforts. We're seeking a dynamic leader who can manage a talented team of marketers and to partner with our product org to connect our innovations and our over 900k landlords!
At TurboTenant, we're dedicated to empowering DIY landlords with exceptional software solutions. We've achieved remarkable success in creating industry-leading property management tools, and we're excited to expand our reach to every landlord in the USA.
The ideal candidate will spearhead our GTM strategies and improve adoption rates of features, collaborating across multiple teams across the company. You will play a pivotal role in bringing new features to market while understanding our users at a core level so you can engage with them at the right place and right time to showcase the right features to help them succeed.
If you have a proven track record of leading product marketers to new levels, then apply today and help us make TurboTenant a household name!
As the leader of the Product Marketing team, you will:
Own growth metrics: Drive adoption and acquisition KPIs, continuously optimizing the end-to-end commercialization funnel to accelerate business growth.
Lead lifecycle marketing strategy: Develop and execute lifecycle initiatives to engage and convert landlords with targeted, timely messaging.
Oversee go-to-market execution: Direct TurboTenant's go-to-market strategy for product launches, feature releases, and major improvements, ensuring impactful delivery and adoption.
Align marketing and product strategy: Serve as the primary strategic partner to Product leadership, ensuring tight alignment between marketing initiatives and product development priorities.
Champion customer insights: Lead and participate in user research to inform product, marketing, and company-wide initiatives.
Identify monetization opportunities: Uncover and communicate opportunities to drive revenue growth across product lines and company offerings.
Lead and develop high-performing teams: Manage, mentor, and inspire Product Marketing team members to deliver high-impact work that supports company-level goals.
To be successful in this role, you must:
5+ years of experience commercializing software products
5+ years of experience in Product Marketing, including 3+ years directly managing a team of Product and/or Lifecycle Marketers.
3+ years of experience working in a startup environment, especially change management and initial positioning and messaging design
Has brought several products to market successfully through multiple channels
Expertise in using complex customer and market data to build compelling business cases for new product investments and GTM strategies.
PMA or Pragmatic Certification (TurboTenant to support)
Able to prioritize expertly according to company goals
Experience with positively contributing to company strategic planning
Consistent experience hitting goals
Masterful at writing impactful copy
Experience in Intercom, or other in-product messaging tools
Experience with CRMs, audience segmentation, and automation
Skilled with deck-building, presentations, and public speaking
Has a playbook for project management
Demonstrated ability to manage a P&L perspective for product launches, including modeling business impact (ARR/ROI) and tracking post-launch results.
Bonus points if you have experience in any of the following areas:
Experience in the real estate or proptech industry
Have experience managing a property or you are a landlord
TurboTenant's marketing team is located in Denver, Colorado. This role will be hybrid, as face-to-face time is an important aspect of the TurboTenant culture, and this role will be expected to be in person in Denver 3 times per week on (Tuesday, Wednesday, and Thursday). You are more than welcome to come into the office on other days if you want. #LI-Hybrid
About Us:
At TurboTenant, we simplify the complex and intimidating process of managing your own rental property. And we do it through an elegant software platform for small, “do-it-yourself” landlords and their tenants. But don't take our word for it. Read reviews from some of our 850,000+ landlords.
Our Be Better Culture
At TurboTenant, we live by the Be Better mantra. Our high performance culture makes us relentless in our efforts to Be Better at serving our landlords and renters, and in unlocking the potential in one another.
What does our Be Better culture mean to you?
You'll be in an environment that pushes you to reach your potential.
You'll make a massive impact on our landlords, renters, company, and the proptech industry.
You'll be on the highest performing team of your career.
We're also proud to offer:
Competitive compensation package
22 days of PTO during the first year increasing with tenure
Annual bonus based on company performance
Equity - an owner's mindset is a big part of being a member of the TurboTeam
Comprehensive medical, dental and vision plans - with multiple plans covered at 100%
9 paid holidays per year + a paid day off for your birthday
401k Matching
Annual bike tune-up reimbursement
Compensation range for this position is $160,000 - $180,000 + equity. The actual compensation offered will be based on experience.
Salary Range$160,000-$180,000 USD
Additional Information
TurboTenant is proud to serve a diverse group of landlords and renters. We strive to reflect that diversity within our team. Employment at TurboTenant is based on merit, competence, performance, and business need. TurboTenant celebrates being an equal opportunity employer and never discriminates based on race, color, genetic information, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, pregnancy or related condition (including breastfeeding), age, or any other basis protected by law.
At this time, employer-based visa sponsorship is not available. All candidates must be eligible to work in the United States without sponsorship.
Next Steps
Ready to work on the highest performing team of your career at TurboTenant? Submit your resume, along with a cover letter, and we'll be in touch soon.
$160k-180k yearly Auto-Apply 60d+ ago
Director of Product Marketing
Turbotenant 3.9
Denver, CO jobs
Job Description
TurboTenant is searching for a passionate and experienced Director of Product Marketing to rapidly accelerate our growth through our Go-To-Market strategies and lifecycle marketing efforts. We're seeking a dynamic leader who can manage a talented team of marketers and to partner with our product org to connect our innovations and our over 900k landlords!
At TurboTenant, we're dedicated to empowering DIY landlords with exceptional software solutions. We've achieved remarkable success in creating industry-leading property management tools, and we're excited to expand our reach to every landlord in the USA.
The ideal candidate will spearhead our GTM strategies and improve adoption rates of features, collaborating across multiple teams across the company. You will play a pivotal role in bringing new features to market while understanding our users at a core level so you can engage with them at the right place and right time to showcase the right features to help them succeed.
If you have a proven track record of leading product marketers to new levels, then apply today and help us make TurboTenant a household name!
As the leader of the Product Marketing team, you will:
Own growth metrics: Drive adoption and acquisition KPIs, continuously optimizing the end-to-end commercialization funnel to accelerate business growth.
Lead lifecycle marketing strategy: Develop and execute lifecycle initiatives to engage and convert landlords with targeted, timely messaging.
Oversee go-to-market execution: Direct TurboTenant's go-to-market strategy for product launches, feature releases, and major improvements, ensuring impactful delivery and adoption.
Align marketing and product strategy: Serve as the primary strategic partner to Product leadership, ensuring tight alignment between marketing initiatives and product development priorities.
Champion customer insights: Lead and participate in user research to inform product, marketing, and company-wide initiatives.
Identify monetization opportunities: Uncover and communicate opportunities to drive revenue growth across product lines and company offerings.
Lead and develop high-performing teams: Manage, mentor, and inspire Product Marketing team members to deliver high-impact work that supports company-level goals.
To be successful in this role, you must:
5+ years of experience commercializing software products
5+ years of experience in Product Marketing, including 3+ years directly managing a team of Product and/or Lifecycle Marketers.
3+ years of experience working in a startup environment, especially change management and initial positioning and messaging design
Has brought several products to market successfully through multiple channels
Expertise in using complex customer and market data to build compelling business cases for new product investments and GTM strategies.
PMA or Pragmatic Certification (TurboTenant to support)
Able to prioritize expertly according to company goals
Experience with positively contributing to company strategic planning
Consistent experience hitting goals
Masterful at writing impactful copy
Experience in Intercom, or other in-product messaging tools
Experience with CRMs, audience segmentation, and automation
Skilled with deck-building, presentations, and public speaking
Has a playbook for project management
Demonstrated ability to manage a P&L perspective for product launches, including modeling business impact (ARR/ROI) and tracking post-launch results.
Bonus points if you have experience in any of the following areas:
Experience in the real estate or proptech industry
Have experience managing a property or you are a landlord
TurboTenant's marketing team is located in Denver, Colorado. This role will be hybrid, as face-to-face time is an important aspect of the TurboTenant culture, and this role will be expected to be in person in Denver 3 times per week on (Tuesday, Wednesday, and Thursday). You are more than welcome to come into the office on other days if you want. #LI-Hybrid
About Us:
At TurboTenant, we simplify the complex and intimidating process of managing your own rental property. And we do it through an elegant software platform for small, "do-it-yourself" landlords and their tenants. But don't take our word for it. Read reviews from some of our 850,000+ landlords.
Our Be Better Culture
At TurboTenant, we live by the Be Better mantra. Our high performance culture makes us relentless in our efforts to Be Better at serving our landlords and renters, and in unlocking the potential in one another.
What does our Be Better culture mean to you?
You'll be in an environment that pushes you to reach your potential.
You'll make a massive impact on our landlords, renters, company, and the proptech industry.
You'll be on the highest performing team of your career.
We're also proud to offer:
Competitive compensation package
22 days of PTO during the first year increasing with tenure
Annual bonus based on company performance
Equity - an owner's mindset is a big part of being a member of the TurboTeam
Comprehensive medical, dental and vision plans - with multiple plans covered at 100%
9 paid holidays per year + a paid day off for your birthday
401k Matching
Annual bike tune-up reimbursement
Compensation range for this position is $160,000 - $180,000 + equity. The actual compensation offered will be based on experience.
Salary Range$160,000-$180,000 USD
Additional Information
TurboTenant is proud to serve a diverse group of landlords and renters. We strive to reflect that diversity within our team. Employment at TurboTenant is based on merit, competence, performance, and business need. TurboTenant celebrates being an equal opportunity employer and never discriminates based on race, color, genetic information, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, pregnancy or related condition (including breastfeeding), age, or any other basis protected by law.
At this time, employer-based visa sponsorship is not available. All candidates must be eligible to work in the United States without sponsorship.
Next Steps
Ready to work on the highest performing team of your career at TurboTenant? Submit your resume, along with a cover letter, and we'll be in touch soon.