Grubhub jobs in Tempe, AZ

About the Team Customer Experience and Integrity (CXI) is at the core of DoorDash's operating engine. As a leader of the CXI Quality Assurance Team, you'll shape the future of the customer experience at DoorDash. Our team influences agents, auditors, and stakeholders across the Support & Integrity organization. We're passionate about delivering an end-to-end customer journey that is both exceptional and efficient. We champion scalable, repeatable processes that protect and elevate the customer experience. In this role, you'll identify trends, develop and implement quality process improvements, and bring your vision to cross-functional initiatives that impact millions of customers. About the Role The Manager, Quality Assurance reports to the Senior Manager, Quality & Support, and oversees the daily operations of our Customer Experience and Integrity (CXI) QA team. You'll design and execute a scalable QA strategy that meets the needs of diverse cross-functional partners. You'll investigate and resolve complex quality issues, analyze workflows for adherence to standards, and develop your team into a customer experience-driving powerhouse. This is a hands-on leadership role where you'll foster collaboration, develop talent, and solve problems in real time. This position requires in-office presence at our Tempe corporate office for in-person coaching, cross-functional collaboration, and immediate problem-solving. Candidates must live within 50 miles of the Tempe, Arizona office. In-office days are determined by business needs and may change-speak with your recruiter for the current schedule. This role also requires periodic domestic and international travel to DoorDash offices and partner sites. You're Excited About This Opportunity Because You Will… Lead and develop high-performing people leaders who multiply their impact across teams. Design, build, and execute process improvement projects that drive efficiency and elevate the customer experience. Build and scale industry-leading Manual QA (MQA) and Automated QA (AQA) programs. Partner cross-functionally with Support, Integrity Operations, S&O, and other key stakeholders to deliver a best-in-class customer experience. Monitor and improve team performance metrics (productivity, quality, adherence, retention, etc.), digging deep to understand root causes and influence outcomes. We're Excited About You Because You… Have 3+ years of people management experience, developing highly effective leaders through coaching, feedback, and empowerment. Bring 5+ years of experience in Quality Assurance Operations, with a focus on leading and implementing large-scale QA automation and innovation. Have a track record of leading projects, achieving goals, and succeeding in collaborative environments (experience in consulting, start-ups, or project management is a plus). Are persistent, results-driven, and committed to delivering excellence. Excel at building cross-functional relationships and aligning diverse stakeholders. Thrive in fast-changing environments and navigate ambiguity with ease. Translate high-level goals into actionable plans using technical skills and data insights (comfortable summarizing large datasets in Sheets/Excel to drive decisions). Operate with a bias for action-turning analysis into execution, testing hypotheses, and solving root-level problems with first-principles thinking. Why You'll Love Working at DoorDash You'll directly influence how millions of customers experience our platform. You'll lead a talented team during a pivotal shift toward automation and innovation in QA. You'll join a fast-paced, mission-driven company that values ownership, impact, and growth. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

About the Team We're looking to grow our Voice Ordering Live Operations team by leaps & bounds. Join DoorDash as a Voice Ordering Accessibility Representative to become an expert in supporting the needs of DoorDash's thousands of partner Merchants and customers. You'll be part of an exciting team designed to take ordering food to the next level. About the Role Representatives will report to the Voice Ordering Team Supervisor. Note: We are a 24 hour/365 day operation. Due to this need, employees must have flexibility to work varying schedules. An employee will be assigned a schedule that may include evenings, overnight, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. Due to PCI/DSS compliance, this role requires you to work full time from our Tempe, Arizona office and has strict policies on cell phone usage. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. This role will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. You're excited about this opportunity because you will… Support inbound live order calls for DoorDash's partner Merchants and customers. Develop expertise in how DoorDash uses its processes & system to promote positive outcomes. Operate with a willingness to grow with a diverse team that has a passion for what we do & the impact we are making toward this industry. Go above & beyond to create the best ordering experience for our accessibility needs customers, including but not limited to our visually impaired customers. Assist our accessibility needs customers with accurate order placement and local restaurant recommendations. Securely update important account information for our accessibility needs customers, including emails and credit card information. Provide feedback and share your ideas on how DoorDash can better the ordering customer experience. We're excited about you because… 1-2 years of customer service experience via phone, email, or chat, open to customer-facing experience as well. You have strong written & verbal communication skills including top-notch grammar, spelling & punctuation. You are customer obsessed & love helping others. You work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users You remain calm under pressure! You troubleshoot problems and find speedy resolutions in high-pressure, time-sensitive situations and can determine when to escalate, and when to resolve. You have experience offering customers products or services that best meet their needs. You are within a commutable distance to our Tempe, AZ office. You are comfortable working in a PCI/DSS environment We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023. Please see the independent bias audit report covering our use of Covey here. About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The Fraud team reduces the cost of fraud and provides insights to protect our platform from would-be fraudsters. You'll help build a team from the ground up to investigate cases of fraud, protect our good users, and brainstorm solutions to reduce fraud in the long-term. About the Role The majority of the Supervisor's day is spent managing their team's effectiveness. You will do this through daily and weekly capacity management, leading team meetings, one on ones with direct reports, skip levels and working the same cases and reviews as their team. Additionally, Supervisors will contribute to working groups and projects where their team's capacity is needed, or where the output of their team's work is needed to support scaling initiatives for offshore growth. In order to make decisions for their team, Supervisors will need to dedicate parts of their days to learning and practicing new processes, fraud policies, and tools. As a people leader, you will be responsible for fostering team collaboration, employee development, and problem-solving. The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person 1:1 meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment. Due to the in-office presence, you must live within a commutable 50 miles of the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. You're excited about this opportunity because you will… * Oversee and manage the day-to-day operations of your team of up to 15+ Analysts. This includes providing guidance, support, and direction to team members, ensuring that they are aligned with organizational goals and objectives. Managing project deadlines, ensuring operational efficiency, and providing valuable insights and trends to our S&O partners. * Collaborate closely with team members to foster a culture of open communication and mutual support. You will facilitate collaboration by promoting knowledge-sharing, side by side training sessions and workshops if applicable. * Demonstrate a strong comprehension of the fraud industry and be well-versed in the relevant day-to-day technologies we utilize, including but not limited to RWS, SFCD, Google Sheets, Sigma, THQ, SQL, Sift, Persona. * You will be accountable for ensuring project deadlines are met, performance management of the team, prioritizing initiatives, and delivering quality insights and trends to our S&O partners. We're excited about you because… * 4+ years experience in fraud, finance, or other professional operations environment * 2+ years of operational leadership experience leading teams of 10 employees * Google suite intermediate proficiency (sheets, docs, gmail, calendar) * Basic+ proficiency in data query language (SQL, macros, etc.) * Demonstrated strong written and verbal communication * You are a leader with a strong desire and natural ability to motivate a team, set and achieve targets, and manage career growth and team performance * You increase results, and are constantly evaluating how and whether your team's activities are achieving the desired, measurable impact * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Preferred Experience: * Google suite advance proficiency (sheets, docs, gmail, calendar) * Investigations experience (fraud, insurance, law enforcement) Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About our Organization Our Merchant Experience Ops team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless experience to merchants on our platform. The New Verticals team sits within the Merchant Experience Organization and is one of DoorDash's new exciting initiatives. As DoorDash grows to be a market leader in on-demand restaurant delivery, the opportunity is clear for new horizons and new products to expand our scope in the Retail space. About the Team Our New Verticals Merchant Sentiment team ensures that when things go wrong in the last mile, there's always someone there to help. Our team creates and administers DoorDash's massive and expanding global network of support centers to provide the greatest customer experiences possible, with the ultimate goal of delivering an exceptional customer experience as efficiently and reliably as possible to our merchants. This team meticulously optimizes the Managed Merchant interface across all facets of the DoorDash platform. They handle everything from setting up essential account information like bank routing to helping merchants update and expand their inventory and ensure their POS integration system is operating effectively.. Additionally, they actively participate in quarterly business reviews to measure and enhance Managed Merchant revenue, ensuring continuous comprehensive support and improvement. This role will be assigned a schedule that may include evenings and weekends. These schedules will be adjusted periodically to meet the needs of our business and our merchants. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. About the Role We are searching for a Merchant Sentiment Specialist to work with our New Vertical Merchants, both managed and unmanaged, solving their most pressing challenges and creating opportunities to improve their overall experience as we continue to scale our last-mile logistics platform. This role will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business. As a Merchant Sentiment Specialist, you will partner with Account Owners (AO) to ensure overall Merchant success on the DoorDash platform through proactive and reactive contacts. This includes but is not limited to weekly syncs with your AO partners and recurring meetings with the Managed Merchants on your assigned roster. You will develop long-term relationships with our highest-value/volume Managed Merchants by providing excellent customer service, relationship management, and strategic problem solutions, such as partnering with AOs on suggesting promotions or expanding delivery radius when stores are underperforming and strategies for overall Managed Merchant health on the platform. You will serve as the main point of contact for Managed Merchants in your assigned roster in partnership with their internal DoorDash Account Owners. You will be analytical, have prior experience delivering efficient execution and communication, and be eager to solve our Managed Merchant's most challenging problems. This position establishes DoorDash's Managed Merchant support as a standout competitive differentiator in the industry, delivering a dedicated, high-quality, and meticulously detailed support experience explicitly tailored to our Managed Merchants. You're excited about this opportunity because you will… Collaborate with Account Owners weekly and troubleshoot support issues for Managed Merchants in your respective roster, including but not limited to payment issues, portal issues, menu updates, and other advanced support issues. Take inbound contacts from Managed Merchants experiencing real-time-non-live order-related-issues ranging from account log-in support to changes of ownership and more. Build relationships with high revenue/volume Managed Merchant partners by being the primary contact and expert for their support operations. Including participation in quarterly business reviews and other regularly occurring meetings to align on overall Merchant health Promote retention and overall Managed Merchant success through service and proactive outreach via phone, email, or Zoom calls. Pilot different experiences from time to time to learn how we can invest in our highest value Managed Merchants Troubleshoot and resolve catalog and inventory issues within our internal bulk tools and Google Sheets. Prioritize and escalate issues in partnership with internal teams Develop expertise in how DoorDash's systems and resources work and how to use them to promote positive outcomes for our Managed Merchants Play a key role in improving Managed Merchant experience We're excited about you because… You have 3+ years of experience in a high-volume support center, customer support, or other high-volume support-related field. Experience providing advisory and partnership-level support through both proactive and reactive interactions with end users You are proficient with Salesforce (or other CRM software), and have the ability to view and interpret dashboards/data. Proficient with G Suite - including GSheets/Excel Experience with SQL/Mode is a plus Experience in a metric-driven support environment You excel at building cross-functional relationships and determining prioritization. You're creative and love identifying areas where we can improve the end-user experience. High School Diploma or GED required. Bachelor's Degree preferred. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The RTA team is in the front line when it comes to protecting service level agreements and experience. The team is responsible for ensuring occupancy is balanced across our multiple LOBs and organizations. RTA also works with several cross functional partners to manage and mitigate outage impacts. The team works in a highly collaborative environment to meet the demands of an ever changing and scaling organization. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. About the Role The Real Time Analyst will become a subject matter expert on workforce planning and intraday operation fundamentals, including: real-time queue monitoring, skilling, reporting, escalating known issues, and tools troubleshooting in a global customer support operation. Real Time Analysts may also be asked for insights and recommendations for process improvements based on trends and ad hoc reporting/tasks as assigned by the Workforce Manager or Vendor Operations. This role also works with support leaders to ensure service levels are reached throughout the day. The ideal candidate is a self-starter with strong analytical and communicative skills. This role will support our Customer Experience Center in Phoenix. You're excited about this opportunity because you will… Monitor/adjust queues, agent utilization, and same-day staffing to ensure service levels and staffing needs are met. Interact with Vendor leaders on staffing, call trends, and general troubleshooting across multi-site contact centers. Serve as the primary point of contact for the internal support team on intraday requests. Report out on staffing, contact and service level drivers, and historical data. Assist with call center tool provisioning and near-term offline planning. We're excited about you because… You are a strong observer - you love finding details in the mundane and approach requests with curiosity. You are results-oriented, and are constantly evaluating how and whether your activities are achieving the desired, measurable impact. You are comfortable in a fast-paced, constantly changing team-oriented environment. You are a communicator, comfortable with speaking to internal and external partners at all levels. You have 1-2 years experience in real-time/workforce management. You have expert level experience working with a workforce management optimization tool (i.e Verint, Assembled, Aspect, Nice IEX, etc). You have demonstrated knowledge and understanding of key call center performance metrics such as service level, AHT, adherence, etc. You have 2+ years of experience in contact centers, including 1 year as a real time analyst or in planning/reporting. You have experience with outsourced call centers (preferred). You have a strong analytical mindset and are a multi-tasker. You are fluent with Google Suite. You have reporting experience including strong skills within Microsoft Excel and Google Sheets. Experience with Salesforce and Amazon Connect preferred but not required. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash's Public Policy and Social Impact Team develops policies and advocates for legislation that supports the health of our business and empowers our community of Dashers, local merchant partners, and consumers. Through our advocacy on cutting-edge public policy issues and the programs that we develop, we are shaping the future of local economies. This unique team combines policy development, direct engagement with policymakers at all levels of government, advocacy campaigns, research and analysis, and programs to promote equity, safety, and sustainability. About the Role DoorDash is looking for an experienced attorney and policy professional to join the team's Policy Development and Research Group. The Legislative Counsel & Policy Advisor will shape the regulatory framework for a growing sector of the economy at a pivotal moment. This expansive role goes far beyond legislative analysis. You will work with stakeholders across the company to develop and support the adoption of policies that best serve Dashers, merchants, and consumers. We expect this role to be hybrid with occasional office visits as needed. This is a J.D.-required role (please note that while a JD is required, this role is not on the Legal Team). You're excited about this opportunity because you will… * Conceptualize, draft, and advise on legislative and regulatory proposals covering a wide range of subject matter areas at the local, state, and federal levels. This role will focus on policy issues affecting our merchant partners and other issues such as privacy and tax. * Identify legislative trends and develop strategies and policy proposals to further the interests of DoorDash and our communities. * Collaborate with other members of the Public Policy Team, members of the Legal Team, and business units throughout the company -- from Product to Finance to Operations -- to develop DoorDash's position on potential legislation and regulations. * Engage with academics and think tanks to ensure DoorDash remains at the cutting edge of public policy debates on the issues that matter most to our business and our users. * Work with counterparts at peer companies to build industry alignment on important policy issues facing our industry. * Represent DoorDash in conversations with elected officials and other policymakers. We're excited about you because… * You have a J.D. with a strong academic record and a demonstrated record of success as a lawyer focusing on a wide range of legislative, regulatory, and constitutional issues. * You have 5-7 years of experience drafting and analyzing legislative proposals, regulations, and legal opinions. * You are a Registered Member of at least one state Bar. * You are a self-starter who is intrinsically motivated and confident operating autonomously but also a good teammate. * Bonus points for experience in-house at a technology company, in government, and/or at a judicial clerkship. * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Why You'll Love Working at DoorDash * We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. * We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. * We are learners - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. * We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. * We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. * We offer great compensation packages and comprehensive health benefits. We expect this position to be filled by 12/22/25 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $183,600-$270,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash is building a best in class Brand Social team. Sitting globally, this team exists to build an iconic social presence for DoorDash that drives cultural conversation. We bring a social-first mindset to every activation across the org. We are a fast-moving team with creative freedom to sculpting our social presence as best in the biz. About the Role Reporting to the Head of Social, the team is looking for a Social Art Director to build DoorDash's visual identity on social. You'll help the team bring the brand to life through visual expertise, graphic design, video editing & light motion graphics. The ideal candidate is willing to break systems, hack the feed and think of new ways to put DoorDash top of mind through visual impact. They thrive in fast-paced and innovative environments. An appetite for creating jaw-dropping remarkable content and a desire to push the boundaries are musts. You're excited about this opportunity because you will… * Collaborate closely with the team to craft scroll-stopping visual and motion content that sparks conversation and connection on social. Be a close creative partner to our Sr. Copywriter. * Maintain visual rigor across all creative from lo-fi memes to hi-fi campaign assets. * Edit and refine static, video, and motion content to maximize impact and shareability on the internet. * Champion creative experimentation by breaking systems or inventing something entirely original. * Partner with campaigns and brand teams to infuse social-first tactics into broader initiatives, ensuring every moment feels authentic, noteworthy, and native to the platform. * Above all, help DoorDash win the internet. We're excited about you because you have… * 4+ years of relevant content experience brand side or within creative agencies. * The ability to make & edit culture-moving content for the feed * Develop concepts, storyboards, and visual art direction that enable a "social-first" strategy * A leader on-set leading creative and ensuring that image and video assets are captured to plan while staying within shoot constraints * Responsible for maintaining brand continuity when working with different external partners (photographers, videographers, retouchers, production agencies, motion graphics designers and producers) and cross functional teams * A test-and-learn mindset * A strong sense of organic social's place in campaigns * A track record of partnering with creative teams to help create owned social-first moments * A desire to collaborate with creative teams and brand strategy * A deep passion for culture, the internet and creation * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $83,000-$122,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The In-Store Revenue Operations team at DoorDash is responsible for amplifying SevenRooms' mission, and increasing revenue growth through effective and efficient sales processes, systems, and analytics. Our team handles strategy, planning, metrics reporting & analytics, GTM enablement operations, program management, and systems while fostering strong relationships with Revenue leadership. We work cross-functionally with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to drive alignment across all revenue operations. About the Role We are looking for a Director, Revenue Operations to lead, optimize, and scale our GTM processes and systems to support our revenue growth. You'll collaborate directly with multiple teams to define strategy, implement performance metrics, and influence alignment of all revenue operations, including planning, reporting, forecasting, quota allocation and management, process optimization, territory planning, and managing the overall design for the sales incentive plan. Following SevenRooms' recent acquisition by DoorDash, we maintain a unified hiring process and are excited to build our integrated revenue operations function. You're excited about this opportunity because you will… * Build and lead a high-performing, results-oriented Revenue Operations & Strategy organization. Set and own the vision for the Revenue Operations organization while ensuring seamless integration between operational excellence and enablement initiatives. * Lead bottoms-up business planning, target-setting, and own a "rhythm of the business" framework. Provide analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources. * Own all systems and tools related to sales & Customer Success with SFDC as the central hub. Evaluate, improve, and implement all tools and software, including enablement platforms and content management systems. * Ensure alignment between enablement strategies and revenue goals, driving consistency in messaging and performance across all GTM teams. * Partner with Finance and People teams to design and manage sales commission strategy. Lead ongoing assessments to optimize commission structures based on performance and market trends while fostering motivation and retention. We're excited about you because… * You have 15+ years of experience in Sales Operations, Marketing Operations, Strategy, and/or Sales Leadership roles in B2B SaaS environments * You have a proven track record of leading change management, building aligned tooling, and developing methods to plan, forecast, measure and systemize Sales KPIs for internal teams and customers * You have deep understanding of standard business practices related to Marketing & Sales Operations processes and systems, as well as sales enablement best practices, training methodologies, and content management * You have demonstrated experience in designing sales commission plans at scale, including analysis, modeling, and optimization to drive revenue growth and align incentives with strategic objectives * You can thrive in an ambiguous environment with high autonomy, build productive relationships across all organizational levels, and have excellent communication skills with executive-level partners, plus expertise with GTM tools including Salesforce and enablement platforms Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $181,800-$267,300 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team On the Outside Account Development team, we expand on existing DoorDash partnerships, while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about the merchant's business and growth goals, to build a path to success and increased ROI, while accommodating the variable needs of our partners. About the Role We're looking for outside sales executives to join us in a Strategic Account Development Executive role. You will connect existing merchant partners with new powerful tools on the DoorDash delivery platform. You will ensure the partnership terms make sense for both DoorDash and the merchant. You will ensure sustained success and increased sales. You will report to the Manager of Strategic Account Development in our Outside Sales organization. Once our offices reopen, we expect this role to be flexible with some time in-office (1-2 days/week), some time in the field (up to 40%), and some time working from home. Historical performance including but not limited to attainment and optimization will be taken into consideration during the selection process. You're excited about this opportunity because you will… * Run your end-to-end sales process, with sales discovery and complex pipeline management skills * Excite our existing accounts on the potential to increase revenue share * Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story * Close our partners on upgrades, upsells, and cross-sells of DoorDash platform products and marketing promotions * Use internal data and unit economics to explain forecasted revenue growth and how we offer customized sales packages to improve sales, growth, and brand perception * Build an internal guide for the team's sales process * Collaborate with our regional Strategic Partner Managers (5+ at a time, depending on regional needs) to close and re-negotiate sales terms * Travel across your region (up to 40%), while we offer flexible hours and options to work from home We're excited about you because… * You have 5+ years of sales experience with at least 3+ years selling to existing client base (upsell, cross-sell, promotions, or expansions) or related experience. * You'll have 3+ years of B2B and SaaS sales experience * You have worked in an outside sales environment, leading an end-to-end sales cycle * You align company partners, while managing project timelines and expectations or related project management experience * You have knowledge of Excel (can maintain complex spreadsheets) and related data skills to create sales presentations * You own client-facing conversations and complex negotiations * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Applications for this position are accepted on an ongoing basis Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team As one of DoorDash's core operations teams, CXI ensures that when there are bumps in the last mile, there's always someone there to help make things right. We design, manage, and operate DoorDash's largest team, aiming to deliver an outstanding customer experience as efficiently and reliably as possible. As a part of that larger CXI team, the Operational Excellence team focuses on reaching and connecting with one of our most important audiences: employees. The role works with senior leaders and cross-functional partners across every part of DoorDash's business. A roll-up-your-sleeves attitude, meticulous attention to detail, an ability to understand and impact CXI strategies and priorities, a true team spirit, and the ability to juggle projects and competing priorities make this role so effective. This role will require deep expertise in building and nurturing relationships within teams and cross-functionally, communicating effectively with different audiences, and collaborating as a creative contributor and thought partner. About the Role We're looking for a strategic, operationally-minded program owner to lead CXI-wide offsite planning, executive engagement programming, and cross-functional feedback activation. Who is highly autonomous and execution-minded. This role will also serve as a core project manager and thought partner for org-wide initiatives, ensuring clarity, accountability, and delivery across key programs. This is a high-visibility role that requires strong stakeholder management, comfort with ambiguity, and the ability to see around corners. You're excited about this opportunity because you will… Lead Offsite Program Strategy Own end-to-end offsite planning for CXI-wide org and functional pods Manage offsite OKRs, satisfaction metrics, timelines, and budgets Build documentation and templates to drive consistency and scale Own Cross-Functional Project Management Lead special projects tied to evolving org needs (e.g., WeSupport, new campaigns, etc.) Collaborate with multiple stakeholders across People, Strategy, CXI site leadership, and CXI Communication Operate as a reliable driver of progress, defining deliverables, owning timelines, anticipating blockers, and facilitating accountability Activate Feedback Loops Lead quarterly EngageMe@ roundtables and post-survey action planning Track DRIs and outcomes to ensure feedback is reviewed, acted on, and communicated back (in partnership with CXI comms) Partner with leadership and HR to close the loop with transparency and clarity Run Leadership Moments Drive production of Town Halls and AMAs for CXI senior leaders. Own run-of-show planning, speaker support, deck development, comms. Partner with CXI Comms and Ops partners to ensure execution excellence in operations during the event. Address any issues or concerns promptly to maintain a positive experience. We're excited about you because… You have a Bachelor's degree or equivalent experience You have 4+ years of experience in project management, process improvement, stakeholder management, and customer-facing support operations experience. You are an innovative and creative thinker who can articulate a compelling narrative and get down to the lowest level of detail in order to bring it to life. You are customer-obsessed, always seeking to understand better the multifaceted audience you're trying to reach, what kind of information they crave, and how to deliver it to them most effectively. You possess an excellent ability to influence people and project management skills, with the ability to inspire while managing multiple time-sensitive projects under tight deadlines. You are confident in engaging all levels of internal stakeholders and have a track record of working effectively with senior leadership and a broad range of cross-functional partners. You are a highly motivated self-starter with the passion to take on more than your daily responsibilities. You enjoy being a team player and demonstrate a one-team, one-fight attitude. You can thrive in a fast-paced, constantly changing work environment while managing multiple deadlines simultaneously and pivoting as needed. You enjoy problem-solving and the opportunity to think outside of the box. Why You'll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation packages and comprehensive health benefits. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying autonomy and robotics in a service used by millions of people daily, then we want to talk to you! About the Role As the Technical Program Manager at DoorDash Labs you will play a central role within the robot operations team at DoorDash Labs as we scale and optimize last-mile deliveries using autonomy. You will report to the manager of our growing Technical Program Management team and will interface with operations, hardware, service, software, autonomy, safety and testing teams on a daily basis. This role is an on-site role and requires being at our Phoenix offices 5 days per week, and will include occasional travel to our SF Bay Area locations. You're excited about this opportunity because you will… Join DoorDash, a hugely successful logistics technology company Use your deep technical and data analytics skills to investigate robot fleet health and operational issues Initiate and drive software and hardware improvements to our delivery robot fleet and associated operations Work closely with members of our operations teams in the Phoenix area on a daily basis to understand pain points and opportunities for improvement Engage cross functionally with Hardware, Software, Firmware, Controls, Devops, Release Management and Operations Drive process improvements across engineering and operations We're excited about you because you have… A Bachelor's Degree in a technical field 6+ years of industry experience working in technical program management, ideally for an AV company Excellent written and verbal communication skills and attention to details A track record of managing complex, cross-functional projects and programs in a highly dynamic environment A proven ability to mine and use data to drive technical analysis The desire to embrace ambiguity and the ability to organize disparate ideas into a cohesive plan A working understanding of autonomy concepts and AV testing procedures Quantitative reasoning math skills required Strong familiarity with program management tools, such as Jira Confluence Smartsheet/MS Project Google Workplace applications Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps. About the Role As the Assistant Site Manager (ASM) for DashMart Kitchens (DMK), you'll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You'll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You'll combine hands-on culinary leadership with operational excellence - managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You'll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the business. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems. You're excited about this opportunity because you... * Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally * Are passionate about food and love to lead across multiple food concepts * Enjoy building processes and seeing ideas come to life * Are passionate about creating food consistently * Want to grow in delivery-only kitchen operations * Thrive in hands-on, fast-paced leadership roles. You'll Make an Impact By... * Leading: You'll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads. You'll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. Because this position supervises staff and is responsible for maintaining a safe, inclusive, and respectful workplace, strong adherence to professional conduct and employee safety standards is required. You'll serve as a leading change agent for your DMK, helping your team to navigate new food concepts and growth projects. You'll tackle onsite escalations, including coordination with cross-functional partners. * Operating: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results for your kitchen. To achieve your performance targets, you'll drive success through effective scheduling and by ensuring par levels are met, recipes are accurately executed, and best practices from across the network are deployed. Because this role oversees high-risk kitchen equipment and fast-paced food production, maintaining sound judgment and unimpaired performance is essential to ensure a safe work environment. You'll engage cross-functional partners as needed for support. * Strategizing: You will analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions that drive efficiency and adoption. You will refine processes, and partner with your Site Manager and cross-functional teams to execute new initiatives and continuously improve how the kitchen operates. * Delighting: You care deeply about delivering great food and a great customer experience. You will coach your team to maintain recipe accuracy, food safety, and storefront availability, knowing that consistency is key in a multi-concept kitchen. You will collaborate with central teams so your site has the tools, training, and support needed to achieve excellent quality outcomes. We're excited about you because… * You have 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment. * You have 1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management. * You hold (or are willing to get) a ServeSafe Manager certification and set high standards for food safety and cleanliness. * You're a hands-on leader who motivates teams of 5+ employees to perform and grow. * You take ownership and thrive in fast-changing, startup-style environments where no task is too big or small. * You're a creative problem solver who challenges "how it's always been done" and finds better ways forward. * You're analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions. * As the leader of the site, you will need to ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours. * You're comfortable flexing between kitchen and fulfillment operations, and you understand how culinary execution and order flow connect to overall site metrics like accuracy, quality, and efficiency. * You have (or can quickly learn) a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The Sales Analytics team at DoorDash transforms raw data and manual workflows into trusted, automated systems that power growth and execution. We partner with Sales, S&O, Product, and Engineering to reduce friction, streamline processes, and equip sellers with reliable insights to help merchants grow their business. As part of our new GTM Innovation Pod, this role will design and launch high-impact automation and AI solutions that change how Sales operates. By replacing manual work with scalable workflows and embedding durable systems, the Pod enables predictable execution, frees seller capacity, and builds the foundation for a faster, cleaner, and more resilient go-to-market engine. About the Role We're looking for a Manager, GTM Engineering to reimagine and accelerate key processes that power Sales execution. You'll lead the design and delivery of automation and AI-driven solutions that remove friction, improve data reliability, and help sellers connect the right merchants with the right opportunities. This role blends strategic systems thinking with hands-on engineering, where you'll build end-to-end workflows while also shaping the frameworks that guide how GTM automates. You'll partner directly with stakeholders to uncover bottlenecks, scope priorities, and deliver solutions that scale across teams. You will report to the Senior Manager, GTM Innovation on the Sales Analytics Team. You're excited about this opportunity because you will… Automate at scale - Replace manual, repetitive sales processes with reliable, fast, and transparent workflows Establish durable frameworks - Build the automation and AI frameworks that enable consistent, scalable execution across the Sales and Mx organizations Improve merchant outcomes - Build tools that ensure the right merchants connect with the right sellers, boosting coverage, conversion, and merchant revenue Drive visibility and impact - Identify the highest-impact friction points in GTM execution, scope and deliver solutions, and track improvements in efficiency, accuracy, and reliability Partner cross-functionally - Collaborate with Sales, RevOps, Product, and Data Engineering to align priorities, coordinate launches, and drive adoption We're excited about you because… You're an experienced builder - You have 6+ years of experience in analytics engineering, data science, or a similar role, with advanced SQL and Python skills You automate with purpose - You've applied automation and AI frameworks to business problems and deployed solutions that meaningfully improved accuracy, efficiency, and productivity You think in systems - You bring a balance of technical depth, business acumen, and structured thinking, translating complex Sales and Mx challenges into scalable, durable solutions You understand our data backbone - You're familiar with Salesforce and CRM data structures and how they power Sales execution You lead through ambiguity - You're equally comfortable building hands-on or setting direction for cross-functional partners to deliver measurable business impact Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 12/5/2025. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$125,800-$185,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today

About the Team On the Inside Post Sales team, our mission is to promote Mx growth on the DoorDash platform to grow local economies with Mx across SMB. About the Role You will oversee the daily operations of one of our offshore vendor outbound sales teams, ensuring success in achieving our quarterly OKR goals. You will be leading vendor leader(s) in this role vs working directly with the reps that are on the phones. You will effectively coach, train, manage, lead and communicate with our offshore front line leader(s) to help them successfully run their vendor teams and lead them to high performance. You will work closely with our strategy and operations team to report up on sales metrics. This role can be remote (with prior approval) although living near the Tempe office is encouraged to participate in Regional and IPS leadership meetings in person. Whether located remote or in Tempe, some attendance in the office for team events, meetings and activities may be required, as well as occasional travel both within and outside of the US. You're excited about this opportunity because you will… * Provide overall sales direction to the team. * Manage other leaders from our vendor partner, who directly manage a team of reps. You'll be responsible for the success of the full vendor team(s) assigned to you. * Manage-up to the company leadership team about strategy and execution plan. * exercise wide latitude in determining goals and approaches to business-critical assignments. * Identify and analyze issues that need to be addressed and convene the appropriate parties to select an optimal resolution path. * Create an operational infrastructure that will enable the team to operate at its best, even in your absence. * Contribute to elevating the DoorDash values both internally and externally. * Be a role model to others, providing sought-after leadership and support. * Work with both our US DoorDash leadership team, as well as our international vendor partners, allowing for remote work and occasional travel to team meetings, and possible vendor site visits. We're excited about you because… * You have experience managing offshore vendor partners across different business lines responsible for quarterly goals * You think strategically and proactively, identify opportunities to improve the the business * You are organized, analytical and can implement initiatives across multiple teams/channels. * You have formed strong working relationships with offshore partners, peers, managers, and colleagues at all levels. * You take quick actions to achieve business objectives. * You have experience leading people as a manager or above. * You are a highly-skilled communicator, culturally aware, and create a working environment of trust and collaboration. * You're able to navigate sales tools (e.g. SFDC, Outreach, Chorus, GSuite) easily. * You are resourceful, organized, and able to work independently. * You are patient and passionate about serving others and assisting in their development. * You are able to travel domestically and internationally, if needed. * If you're multilingual, it's a plus. * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For. If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns. What You Will Do: In this role, you will help our customers complete their taxes using Intuit TurboTax products using sound professional judgment, and in an excellent and timely manner. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World." + Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner. + You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. + This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers in a responsible, reliable and safe manner, and you will document interactions to maintain accurate records. + Interact with customers and team members in a professional manner while adhering to and promoting Intuit's operating values (here), including "integrity without compromise." If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW! What You Need: + Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software. + Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney. + Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred. + Must be available to work a minimum of 20 hours per week, spread across three or more days. + Bookkeeping experience with books to tax preparation is strongly preferred. + Experience preparing Business Tax returns for service industry customers strongly preferred. + Must possess or be able to obtain any related state licenses, certificates, permits, or bonds. + Must possess an active Preparer Tax Identification Number (PTIN). + Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax season. + Working knowledge of Circular 230. + Proficient with technology; solid knowledge of computer operations and software. + Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. + Excellent verbal and written communication skills + Critical thinking, problem solving, research skills, and determination. + Ability to work in a fast-paced environment with minimal supervision. + Must have (or be willing to obtain) internet connection that meets Intuit Security criteria. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $40.10 - $46.20 Southern California $40.10 - $46.20 Colorado $38.20 - $43.90 Hawaii $40.10 - $46.20 Illinois $38.20 - $43.90 Maryland $38.20 - $43.90 Massachusetts $40.10 - $46.20 Minnesota $34.40 - $39.56 New Jersey $40.10 - $46.20 New York $40.10 - $46.20 Ohio $34.40 - $39.56 Vermont $38.20 - $43.90 Washington $40.10 - $46.20 Washington DC $38.20 - $43.90 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (******************************** ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with the most coveted local and regional merchants in any given geography. At DoorDash, these partnerships help strengthen operations, accelerate consumer growth, and improve our bottom line. About the Role We're looking for a Strategic Sales Development Representative to join our Outside Sales team to bring the best local and regional merchants on to DoorDash's platform! As a Strategic Sales Development Representative, you'll join a team of experienced operators who have excelled in the art of booking qualified meetings. As part of the team you'll support a region and all the opportunities within it! The team is laying the foundation for what will eventually be the single biggest competitive advantage for DoorDash - industry-leading partnership terms with the best merchants. You will report into the Sales Development Manager for our team where you'll have direct access to grow your career to the next level. We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… * Identify, contact, and qualify the most important merchants and their decision makers in your market * Partner with Account Executives to secure meetings that forward the interests of both DoorDash and our merchant prospects * Conduct high-volume cold calling (65+ dials per day) and emailing to access and qualify decision makers * Refine sales messaging, prospecting, qualifying, and closing techniques * Report directly to the Sales Development Manager, who will directly support your growth in your role and career. We're excited about you because… * You have 1+ years experience in high-volume outbound cold calling * You're excellent at motivating potential partners to see the benefits DoorDash will bring to their business * You have creative sales tactics to engage with prospects * You have experience exceeding daily, weekly, and monthly goals * You can navigate sales and internal tools (Salesforce, Google Apps) Applications for this position are accepted on an ongoing basis Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $20.86-$35 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $29.80-$50 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

**Global Business Solutions Group (GBSG) - Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise Suite (IES)** **team.** This is a highly technical role that serves as the end of the line for complex issues. You will take on the most nuanced technical challenges, providing advanced support to both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support, helping define, diagnose, and escalate issues that may be product defects while contributing to continuous improvement across all teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing leadership, insight, and technical expertise. You will: + Deliver expert-level technical support and troubleshooting for complex issues. + Investigate, validate, and document potential bugs and partner with Product and Engineering teams to ensure timely resolution. + Identify recurring issues, trends, and process gaps to improve product quality and agent performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate across teams to strengthen feedback loops and drive product and process improvements. + Advocate for both customers and internal teams by ensuring their voices are represented in system and process enhancements. **Responsibilities** **Responsibilities** + Provide in-the-moment support to Tier 1 agents and Customer Success Managers (CSMs) across IES products including QBO, Payments, Elite Payroll, and QuickBooks Time. + Utilize deep product expertise and system knowledge to fully resolve customer issues and manage escalations. + Act as a team point of contact by supporting managers (M1s), assisting with escalations, and modeling best practices in customer engagement, decision-making, and productivity. + Capture, analyze, and interpret data from key sources to identify trends, validate hypotheses, and recommend improvements. + Mentor and coach agents by applying proven coaching models (e.g., GROW, ASAP, SBI) to enhance accountability, performance, and results. + Partner with cross-functional teams such as Supportability, Product, Compliance, and Learning & Development to drive systemic improvements across Products, Processes, and People (3P). + Contribute to process improvement efforts by identifying friction points, proposing enhancements, and communicating data-backed insights. + Support and role model change leadership by helping teams adapt to new systems, tools, and workflows, and by creating SOPs or best practices where needed. + Act as a super user during major tool or system updates and provide structured feedback to project teams. + Provide escalation support for Out of Policy (OOP), BBB, and Executive-level cases, ensuring issues are fully resolved and documented with actionable feedback. **Qualifications** **Qualifications** + Deep product expertise in at least two of the following: QuickBooks Online (QBO), QuickBooks Online Advanced or Accountant, Quickbooks Payments, Online Elite Payroll, or QuickBooks Time. + Strong analytical and decision-making skills with the ability to act quickly and effectively, even with limited data. + Demonstrated coaching and mentoring skills, including the ability to give clear, actionable feedback using the SBI model. + Excellent problem-solving abilities and a proactive, solution-oriented mindset. + Customer-obsessed approach, with empathy and professionalism in handling complex or sensitive situations. + Exceptional written and verbal communication skills, with the ability to convey technical details clearly to various audiences. + Proficiency with Excel, PowerPoint, GSuite, and agent tools such as Salesforce and CS Server. + Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment. + Flexibility and adaptability as business needs evolve. + Ability to interpret and communicate insights derived from data, including any limitations. + Basic to intermediate understanding of accounting principles is preferred. **For internal considerations:** **Demonstrated excellence in current role, serving as a strong role model and change leader to peers, and capable of holding consultative conversations with customers on all relevant Intuit offerings.** Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.