GTT Communications jobs

About GTT: GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net. Role Summary: Manage a team of EMEA based Technical Design Authority engineers that works closely with Product, Network Architecture, Network Engineering, Solution's Team (Sales Engineering), Project Management, Technical Management, Network Provisioning & Service Assurance to ensure that client solutions are designed, deployed and implemented per client expectations. The Manager, TDA is to demonstrate the GTT employee values of Curious, Collaborative, Committed and Consistent at all times, as well as be customer first in their approach. The TDA Manager is the focal point for technical design activities with our sales engineering contacts and is responsible for delivering the company values in alignment with the points above. Job Scope/Supervision: The Manager, TDA will be responsible for managing the several TDA engineers as well as being able to handle himself the TDA engineer role for some projects. They will work for Global Director of TDA within Service Delivery and will have several direct reports, some of which may have their own teams. The make-up and size of these direct and indirect reports will be reviewed and agreed at time to time by the SVP Service Delivery. The Manager, TDA will work closely with the Service Delivery Teams, regional Sales Teams and Regional Operational teams to ensure that all aspects of technical client experience are aligned and that TDA resources are deployed in alignment with the other regional teams. Duties and Responsibilities: * Ensuring all technical commitments made during the sales process are credible, valid and delivered by the Global Service Delivery teams. * Manage a TDA engineer team that will be committed and be able to handle the same role than the team to delivering on the goals of the clients and GTTs Credo. * Minimize GTT's commercial risk and exposure on all projects. * Ensure that TDA team effectively manage technical change, scope creep, risk management and all other aspects required to deliver successful technical outcomes. * Liaise with clients and ensure deliverables are met throughout the project lifecycle * By exception work support the Solution team community to provide support to explain technical aspects of service delivery elements, allowing bids to be responded to at the level of detail needed. * Ensure that the TDA engineers under its responsibility will demonstrate and share the values of proactivity, reliability,flexibility, positive attitude, time management and time reporting. * Minimize GU's commercial and legal risk and exposure to all technical aspects of projects during the sales phase. * Ensure that the TDA engineers knows and respect the process and provide at all levels a professional and respectful communication to the clients as well as the internal GTT team members. * Point of escalation for TDA taking ownership and being accountable * Maintain product-specific knowledge and minimize skills gap via knowledge sharing and training. .Required Experience/Qualifications: * 5+ years' experience managing technical resources to meet critical project deliverables in fast-paced and dynamic work environment. * Evidence of ability to manage interactions with Clients, Vendors, Partners and other internal GTT departments. * Excellent matrix management and ability to build strong cross-departmental relationships * Additional business qualifications and language skills would be considered a benefit. * Multi-platform design, implementation and support experience * Demonstrated expertise with SD-WAN, security and voice services * Multi-protocol data network support experience with a strong knowledge of routing and switching. * Operative knowledge of the ensuing communication technologies: VPN technologies (SD-WAN, MPLS, IPSec, GRE, TLS), SDN and NFV technologies, Wireless Technologies (802.11) Desirable Experience/Qualifications: * A Bachelor's degree, or higher, or significant experience from a telecoms background. * ITIL qualifications desirable. * Industry standard Network & Security Certifications (Managed Data & Security focused on present-day technologies) Hours/Travel/Shift: Business travel to participate in customer meetings and flexibility of working hours. #LI-VK1 ##LI-Remote

5+ years of experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments 4+ years of experience with Microsoft PowerApps and Power Automate technical solutions 4+ years of hands-on Microsoft Power Platform development 4+ years of experience in design and development of Canvas and Model-driven Power Apps Utilizing Microsoft Dataverse, SharePoint, or other databases as backend data storage 4+ years of experience developing: Power Automate flows, Desktop flows, Business process flows 4+ years of experience working with Dataverse tables and usage 4+ years of experience developing Power Pages portals 4+ years of experience with Power Platform Center of Excellence (CoE) Admin Center Preferred Skills & Experience 2+ years of strong communication, analytical, and interpersonal skills at all organizational levels 2+ years of experience with teamwork and collaboration across functional and technical teams 2+ years of experience in Agile development methodologies and sprint planning 2+ years of ability to work independently and collaboratively on cross-functional teams 1+ year of experience with: Power Platform mobile apps, Power Virtual Agents, Power Pages, Power Apps portals

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Senior Java Web Services Developer with Agile ) for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role : Senior Java Web Services Developer Location: Onsite ( Austin, TX ) Client Name: Texas Health and Human Services Commission ( State client ) Job Qualifications/ Skills: Minimum 8 years experience Medicaid / CHIP systems Texas Medicaid & Healthcare Partnership ( (TMHP) / Business Automation Support ( BAS ) / Medicaid and CHIP Services (MCS) environment familiarity Analysis and development experience in complete software development life cycle, including designing, developing, testing, integrating and deploying applications. Experience in SQL programming and object-oriented (i.e., OOD) analysis and design. Experience with JAVA and J2EE technologies, and interactions with relational databases. Experience with Web Services, RAD, and WebSphere. Ability to create, read and understand Oracle-based stored procedures or a relational database application. Experience with system integration testing to apply knowledge of programming techniques and computer systems. Experience facilitating interpersonal interactions involving design, development, testing, peer reviews, and implementation activities including developers, business analysts, development and QA teams while ensuring that system requirements are documented Experience developing systems test plans, test scenarios, test processes and schedules. Experience designing and coordinating defect reporting and validating defect fixes. Understanding of data structures, data migration/conversion/transformation and concepts of both relational and multi-dimensional database design. Evaluates user requests for new or modified program analyzing and developing specifications to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development. web services developer functions to plan, develop, test, and document computer programs, applying knowledge of programming techniques and computer systems Formulates plans outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development. The Worker will have eight or more Business Automation Support (BAS) unit within the Medicaid and CHIP Services (MCS) Department oversees Texas Medicaid & Healthcare Partnership (TMHP)

GCI's Lifeline Representative I will support and facilitate the FCC Lifeline program to provide communications services and products to eligible customers. Confirm customers are qualified via National Verifier and meet the requirements of the Federal Regulations. Assist and provide support regarding program qualifications, recertification, documents, requirements, rules, and regulations. Position's Customer(s): Direct Sales, Customer Service Contact Center and Retail Store representatives, marketing and external customers and vendors ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Verifying customer eligibility through NLAD (National Verifier) Auditing customer information in GCI's systems. Confirmation of customer's regarding eligibility errors using the National Verifier COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Self-motivated, friendly, cooperative with a desire to meet and/or exceed expectations. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Must demonstrate ability to listen effectively and verbally communicate information regarding products, service(s) and procedures. Multi-language speakers encouraged. COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc. Adhere and maintain GCI confidential and proprietary and customer account information. CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Ability to complete complex tasks to successful conclusion and deadlines. RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Knowledge of telecommunications industry, products, service(s) and customer service activities. Must be able to work in an often-stressful team environment, demonstrate attention to detail and ability to handle multiple tasks at once. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficiency in MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Demonstrated computer skills and understanding of technology; must provide a high level of accuracy and proficiency in data entry and 10-key. Additional Job Requirements: This is an entry level position works under close supervision, work on assignments as directed; confirm eligibility for customers to meet federal requirements as outlined: Essential Duties: Lifeline Eligibility Validation: USAC Eligibility Validation. Responsible for day-to-day processing of customer calls, emails, and internal. communication tools to establish service and apply benefit. Confirm submitted requests reflect all required information. Notify customers that do not meet program eligibility requirements. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of two (2) years of customer service experience. * Preferred: Associate degree in Business Management or relevant field. Telecommunications experience. Multi-language. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Field Technician - Dallas/Fort Worth, TX Company: Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period. Compensation: [Starting / Initial] Base Salary Pay Range: $54,000 - $90,000yearly / $25.96 - $43.27 hourly Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs. Responsibilities: * Install Network Elements within Cogent Communications locations (Data centers, POPs, Hubs). * Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes. * Maintain, troubleshoot and turn-up fiber optic networks. * Ability to work flexible hours based on network maintenance requirements. * Respond to and resolve network outages and impairments. * Drive the implementation of metro network augmentation and expansion projects. * Select, manage and train vendors on network support and construction related activities. * Coordinate with building managers and vendors to install network nodes and construct/modify risers within a "Class A" office buildings. * Advise field managers and executives on construction project status. * Consult with Network Planning and Customer Service Delivery teams to provide Field perspective & expertise to network deployments. * Work with AC and DC power systems. * Maintain proficiency in current and evolving technological developments in power systems, telecommunications infrastructure, fiber, CWDM and DWDM technologies. Qualifications: * Working knowledge of network architectures and telecom infrastructure including fiber networks. * Proficiency in the use of telecommunications test equipment: optical power meters (OPM - OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results. * Strong problem solving and trouble shooting skills. * High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion. * Highly developed written and verbal communications skills. * Successful project management experience. * 4-15 years of telecommunications experience with fiber transmission equipment including 3+ years field experience. * Experience managing vendors and carriers. * Familiarity with Telco operations * Possess sound technical skills, analytical ability, and judgment * Associate's degree or higher in a technical field. Equivalent combination of experience, training and education that may substitute for the degree. * Travel 25% * Reside within the greater Dallas/Fort Worth, TX region COVID-19 Policy: Cogent has adopted a mandatory vaccination and booster policy that requires all U.S. employees to be fully vaccinated, including one booster shot against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy. By submitting an application or resume for this position, I agree to abide Cogent's mandatory vaccination policy. To apply for the Field Technician position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. Cogent Communications is an Equal Opportunity Employer.

Hello Professionals, Cogent Data Solutions LLC is hiring for a Principal Cloud Network Architect position with one of our direct clients. Check out the details listed below. I look forward to hearing back from you. Have a great day! Job Title: (Systems Analyst) Principal Cloud Network Architect Experience: 8+ years Client Name: Texas Health and Human Services Commission Job Location: Austin, Texas Job ID: 529601584 Interview: In person Need to be local to Texas. Position will be 2 days remote with 3 days (Mon, Wed, Thur) onsite. Job Description: Extensive experience in network architecture across AWS and on-premises environments. Strong knowledge of routing protocols (BGP, OSPF), network segmentation, and firewall technologies. Hands-on experience with hybrid connectivity solutions (VPN, Direct Connect, Transit Gateway). Expertise in network security principles, including encryption, identity, and compliance frameworks. Proficiency in high availability design, load balancing, and failover strategies. Familiarity with network automation tools (Terraform, Ansible) and CI/CD integration for infrastructure. Experience with multi-cloud networking (Azure, GCP) and cloud-native networking services. Knowledge of Zero Trust architecture and advanced security models. Exposure to SD-WAN technologies and network observability tools (NetFlow, CloudWatch, Prometheus). Understanding of cost optimization strategies for cloud networking. Certifications such as AWS Advanced Networking Specialty, Cisco CCNP/CCIE, or Azure Network Engineer Associate.

GCI's Telecommunications Internship program is designed to give students hands-on experience in a real-world business environment while interfacing with GCI professionals to learn about various employment opportunities available within the telecommunications industry. Students will work alongside GCI employees to develop a project that is aligned with their interests and the needs of the department they are assigned to. ESSENTIAL DUTIES AND RESPONSIBILITIES As a Telecommunications Intern, the student will function as a staff member gaining practical knowledge and experience while supporting the organization's mission. The student will participate in project-oriented work to include research, analysis, report generation etc. Complete assigned project in accordance with directions, timeframes, scope, and budget Produce a well written, completed project report that outlines steps and conclusions reached. Maintain a weekly log of activities to include contacts, meetings, references. Meet with mentor on a weekly basis to review project progress. COMPETENCIES ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Must be reliable self-starter committed to on time attendance. Hold self-accountable for results. Self-directed, takes initiative and seeks out opportunities. Assesses and accepts risks and learns from mistakes. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Must have the ability to work both independently and in teams. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Must have strong verbal and written communication skills. COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information, accounts, associated systems, and databases; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Maintain confidentiality regarding internal, external customers, and company proprietary. Comply with GCI policies and procedures. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to ensuring customer satisfaction. DECISION MAKING: uses sound, logical judgment based on department and company policy and procedures, data, and research. Ability to analyze problem solving situations, leading to best solutions. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Maintain attendance to support required quality and quantity of work. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Adhere to deadlines and effectively manage tasks. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills including knowledge and experience with Microsoft Office Suite (e.g., Outlook, Teams, Word, Excel), SharePoint, DocuSign, Smartsheet, Oracle E-Business Suite, Salesforce, and IBM Planning Analytics to complete job duties effectively. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership and peers. Work to resolve problem relationships. Technical Competencies: Some knowledge of MS Word, Excel, data entry experience, and Internet familiarity. Basic knowledge of operating systems such as MS Windows or UNIX. Minimum Qualifications Required: This Internship program is designed for students who have achieved a GPA of 2.8 and offers them the opportunity to learn and be mentored by a GCI manager/supervisor. Must be actively enrolled in High School at a junior or senior level or college student. Must be at least 14 years of age. Must adhere to and meet conditions per Alaska Department of Labor and Workforce Development Sec.23.10.325 - 23.10.370 and Title 8 Chapter 05 of Child Labor for minors 14 to 15 years of age rules and guidelines. Preferred: Familiarity with the telecommunications industry. Some computer (IT) and/ or cellular phone experience. Telecom industry specific certifications and/or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to safely move, transport, and position items up to 25lbs. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ************ Role Summary: GTT is seeking an energetic, analytical minded person that craves career development, in the areas of Learning and Development, Talent Management and Human Resources. Candidates should possess strong process and systems orientation to support functions related to Talent Development efforts. This role will be responsible for support, coordination, learning management systems administration and monthly reporting. This is a global role and will interact with all aspects of the business. Job Scope: This role interacts with talent development, talent management, and HR functions; in addition to supporting the business with training needs. Duties and Responsibilities: * Coordinatе ongoing training programs. * Drive communication with external training vendors and coordinate external classes. * Design, develop and deliver training content, job aids and assessments using 3rd party authoring tool. * Curate e-learning classes for ad-hoc campaigns - competency gaps, learning paths, employee queries, HR initiatives. * Support the coordination and tracking of GTT Compliance program. * Learning management systems administration. * Follow up on employee queries and issues. * Support the maintenance of global Onboarding and New Manager programs. * Build and maintain ongoing partnerships with business unit contacts. * Manage key training activity trackers and ensure data is accurate. * Reporting on training metrics. * Other projects associated with GTT Talent Management initiatives. * Participate in ongoing review of GTT's learning and development practices and provide recommendations for improvement. Required Experience/Qualifications: * Very good English Language - written and spoken * A 'systems' thinker with strong process orientation and logical reasoning skills * Must be a proactive, self-driven learner with a high degree of intellectual curiosity * Very good interpersonal, written and oral communication skills * Ability to multi-task, adapt to multiple demands and shifting/competing priorities, and deliver high quality work in a high-paced environment * Good skills in Microsoft Office. * Strong organizational skills and attention to detail. * Self-motivated and organized, with a can-do attitude and always asking yourself Why and How we can improve. Desirable Experience/Qualifications: * Bachelor's degree * Experience in HR or Learning and Development preferred * Experience with reporting and data analysis a plus * Experience working with Learning Management System a plus Hours/Travel/Shift: Standard business hours Hybrid working mode with office visits couple of times per month. #LI-Hybrid #LI-VK1

Fiber Technician - Houston, TX Company: Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including; Health, Dental, Vision, Paid Time Off (PTO), Short and Long Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period. Compensation: [Starting / Initial] Base Salary Pay Range: $54,000 - $90,000 Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs. Responsibilities: * Responsible for all network field activity on Cogent network. * Installation of Network Elements within Cogent Communications locations (Data centers, POPs, Hubs). * Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes. * Responsible for maintaining the Cogent fiber network (locates, maintenance, splicing, emergency restoration, transmission equipment maintenance) * Responsible for maintaining Cogent Data Centers (facility maintenance, compliance, equipment maintenance) * Management of contractors and vendors. * Independent and self-starter. * Work with Network Planning and Customer Service Delivery to provide Field perspective to network deployment as well as to provide expertise in deployments. * Maintain proficiency within the telecommunications infrastructure, fiber, CWDM and DWDM technologies. * Work with AC and DC power systems. Qualifications: * Travel 30%, 5+ years of experience on telecommunication networks. * 1+ years of field experience in DWDM and / or IP networks * Experience in the use of telecommunications test equipment: optical power meters (OPM - OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results * Strong problem solving and troubleshooting skills. * High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion. Additional Desired Qualifications: * Project Management experience. * Experience on daily operations of a Datacenter (Diesel Generator, UPS, HVAC). * Experience maintaining a fiber network. COVID-19 Policy: Cogent has adopted a mandatory vaccination and booster policy which requires all U.S. employees to be fully vaccinated with one booster against COVID-19. Prior to beginning employment, new employees must provide proof of vaccination or apply for and receive an accommodation to be exempt from the policy. By submitting an application or resume for this position, I understand that is an in-office position and agree to abide Cogent's mandatory vaccination policy. To apply for the Fiber Technician position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.. Cogent Communications is an Equal Opportunity Employer.

Service Delivery Coordinator The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Customer/vendor Communication with efficient and timely coordination of activities across all teams is vital to ensure customers/project managers receive the highest quality of service delivery. Internal Departments they will interact with: Field teams, Provisioning engineers, Billing, Accounts, NOC and Project Management teams. Key interface points are the Vendors, the customers, the Project Management teams, Field engineering teams and Provisioning engineers Main Responsibilities: The Service Delivery Coordinator will be responsible for delivering orders and ensuring services are delivered on time and to the specified quality. Validating and submitting orders to various telecom vendors across the globe. The role will require matrix managing third party resources (internal & contracted). Main Duties: Responsible for all deliveries assigned to him/her Manage third party resource (internal & contracted), ensuring that the customers' orders are delivered on time and to the specified quality and customer requirements Communicate regularly with the Project managers, customers by providing them with clear and regular updates during the whole of the delivery life-cycle Escalate to his/her Line Manager as well as the Delivery Management team when needed (delivery at risk, customer complaint, etc.) Provide support and advice to other members of the Delivery Team Ordering and tracking of specific delivery requirements Communicate with multiple vendors to provision and activate services. Co-ordination for service delivery related tasks and activities in support of GTT customer orders Able to work all service types or brands Meet Productivity and Quality standards Efficiently handle Projects and/or Escalations Ideal Candidate Profile: 2+ years experience in Telecommunications with a knowledge of the European/USA telecom markets. 2+ years of experience as Service Delivery Coordinator Technical qualification in an IT or Engineering discipline an advantage. Strong Customer and Vendor Communication skills. Proactive in nature, works to identify ways to continually improve efficiency and results. Anticipates and analyses problems clearly and determines appropriate solution or alternatives. Proficient in the use of MS Word, Excel, PowerPoint, MS Visio . Essential Criteria: Hands-on Delivery experience Ability to clearly document dependencies and priorities Ability to gather, screen and interpret a wide variety of detailed information yet remain focused on the 'big picture' Strong flexibility & ability to perform effectively within changing environments Personal focus on continuous improvement and innovation. Desirable Criteria: Excellent communication and presentation skills with very good written and oral skills in English Ability to present ideas and facts in a convincing way, gaining commitment and support Qualifications/Courses: High school diploma or general education degree (GED) required; Bachelor's Degree preferred (if telecommunincation specific its an advantage)" Hours/Travel/Shift: The standard working week (Monday to Friday) for full-time employees is 40 hours per week. For example, 8 working hours per day excluding 1 hour for lunch on a working day and any applicable breaks as set. I have received this job description on …………………………. Name: Signature: Date:

GCI's Estimating & Planning Engineer I will perform research, data gathering, and analysis of technology and business roadmaps for the purposes of producing Class 5 and Class 4 estimates, associated engineering, and schedules associated with Intake, Conceive and Validate stage gates. Produce reports and presentations interpreting results for stakeholders and customers. Following standards using engineering principles, participate with engineering functions as needed for company initiatives requiring interdisciplinary leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Participate in Intake, Conceive and Validate process to establish budgets, schedules, and resource needs. + Participate in developing short and long-range company objectives, plans, and budgets. + Work with cross functional teams to define project requirements and planning necessary to deliver quality products on time. + Support business case development for customers, new product, and network initiatives; aiding with customer facing, capital, and operating expense validation. + Provide support with development of requirements for new initiatives and products that require new Network capabilities. Requirements include system design, standards compliance, availability targets, operating performance metrics, operational support, and staff training. + Support and participate in proposals, RFP/RFI/RFQ, and other similar sales responses; design solutions across multiple disciplines (Cloud, Security, Professional Services, UC, Transport, etc.) with; supporting literature, diagrams, write-ups, presentations, demos, etc. + Document and produce capital and OPEX expense budgets and forward-looking plans consistent with the technology roadmap. + Document capacity usage, traffic plans and engineering risk analyses in support of company plans. + Assist and participate with lifecycle analysis of new and existing systems: document phase-out schedules and plans. + Utilize the standards / specifications developed by the Lifecycle team; coordinates with Lifecycle and Delivery on an ongoing basis to maintain current standards and cost models. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + Must be capable of working independently and within a team. + Ability to develop and cultivate inter-departmental relationships. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + Excellent written and verbal communication skills required. + COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + Ability to take direction and complete specified tasks on schedule. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + Demonstrated knowledge and ability in the areas of engineering applied statistics and mathematics. + Ability to produce mathematical models using computer tools. + Understanding of and/or performing and interpreting engineering calculations. + Understanding of communications systems and their applications. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, PowerPoint, Excel) to complete job duties effectively. Level Definition Position Title: Estimating & Planning Engineer I Grade: E05 Additional Job Requirements: This is an entry level position for the degreed engineer. Must be competent at performing basic engineering calculations, design, and implementation for further review by senior staff. Under supervision, provides Class 5 and Class 4 estimates, engineering, and schedules associated with Intake, Conceive and Validate stage gates. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Bachelor of Science Degree in electrical engineering, mathematics, computer science, physics, or related field. * + Minimum of one (1) year of experience in any combination of: data science, radio frequency, switching, packet, or other telecommunications technologies; engineer in training status; or related background. * Preferred: + Master's degree or PhD in Engineering. + Telecommunications experience. + Relevant telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: + This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: + Work is primarily sedentary, requiring daily routine computer usage. + Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. + Some travel required to sites that include inside/outside work, noise, inclement weather, vibrations, cramped quarters, and working at heights. + May encounter angry customers, vendors, or employees. + Ability to accurately communicate information and ideas to others effectively. + Physical agility and effort sufficient to perform job duties safely and effectively. + Ability to make valid judgments and decisions. + Available to work additional time on weekends, holidays, before or after normal work hours when necessary. + Must work well in a team environment and be able to work with a diverse group of people and customers. + Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

GCI's Supply Chain Specialist I provides key support for multiple functions in Supply Chain, including procurement, inventory control, provisioning, logistics, requisitions, and distribution. Maintain supply chain channels to reduce time and maintain optimal inventory levels. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provisioning & Technical + Create, modify, and add services to accounts based on customer specification and internal direction. + Provision hardware, test, validate, and verify proper working order on a variety of devices including complex routers, cloud-voice equipment, prepaid products, rural broadband products, and more. Ensures that account or order status is accurately recorded in order systems. + Maintain asset management databases and control procedures. + Perform quality control inspections, status classifications and repair of returned inventory. + Maintain set top boxes, modems, wireless devices and Embedded Multimedia Adapters (EMTAs). + Assist in device troubleshooting. + Perform system health checks, burn in, testing, and configuration of all assets. + Monitor, research and correct integration issues between NC and Oracle systems. Logistics, Distribution, Requisitions and Asset Management + Maintain, process, and mail company inventory to new and existing customers. + Coordinate logistics to ensure satisfactory and timely asset replenishment. + Provide management and departments with asset and inventory management statistics. + Process returns and exchanges for warranty repair. + Facilitate statewide asset & inventory management programs. + Perform inventory counts and reconciliations. + Provide financial analysis of inventory, revenues, expenses, and costs of goods sold. + Develop and coordinate business cases. + Develop and maintain rolling forecasts for device ordering needs and capital asset management. + Complete administrative functions to ensure accurate and timely daily, quarterly, and as-needed reports and forms. + Provide management and departments with analytics and documentation regarding asset & inventory management. + Query system reports, making necessary changes to maintain the integrity of the system(s). + Assist in courier duties. + Assist warehouse with shipping and logistics to ensure optimal cost savings. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + Ability to work in a potentially stressful environment where timeframes are significantly shortened. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + Demonstrated ability to work and communicate well with others in a team environment. + Strong verbal, written, and telephone communication skills. + Ability to explain technical information to a broad customer base. + COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + Demonstrated basic understanding and working knowledge of provisioning and support functions. + Familiarity with telecommunications or other technical products. + Ability to multi-task with a high degree of accuracy and a strong degree of problem-solving skills. + Ability to exercise sound decision and critical thinking skills. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Additional Job Requirements: At an entry level within the supply chain field, must have the ability to understand, comprehend, and resolve basic issues. Works under close supervision and supports peers and management. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Minimum of one (1) year of general work experience. * Preferred: + Associate degree in Logistics, Supply Chain, Business, Computer Science, or related field. + Some demonstrated proficiency in supply chain, logistics, warehouse, or procurement. + Prior experience in a technical customer service environment. + Telecommunications experience. + Other telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: + This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: All assignments: + Work requires daily routine computer usage. + Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. + Ability to accurately communicate information and ideas to others effectively. + Physical agility and effort sufficient to perform job duties safely and effectively. + Ability to make valid judgments and decisions. + Available to work additional time on weekends, holidays, before or after normal work hours when necessary. + Must work well in a team environment and be able to work with a diverse group of people and customers. Additional requirements if assigned work from home: + Work is primarily sedentary, requiring daily routine computer usage. + Virtual workers must comply with remote work policies and agreements. Additional requirements if assigned work from GCI Warehouse: + Most activities are conducted inside under pleasant climatic conditions in a warehouse environment. + Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 50-pounds. + Occasional travel to other company facilities may be required. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

This role will be responsible for supporting the administration of the GTT Sales Incentive plan for our global sales organization. This role will report to the Director of Sales Compensation Job Scope/Supervision: * Develop and maintain high level of knowledge and proficiency related to the annual Sales Incentive Plan, GTT data structures in CMD * Collaborate with cross-functional (e.g., Sales, Finance, Human Resources, Sales Operations) team members to serve sales leaders on core initiatives related to Sales Incentives and Sales Compensation Duties and Responsibilities: * Perform analytics and modelling for senior team members and Sales leadership on compensation plan performance, compensation scenario analysis, and effectiveness reviews to provide business insight. Understand how key data attributes (e.g., employee data, client group/client ownership, plans) come together to drive quality seller setups. * Collaborate with sales team members to build cohesive, data-driven stories to describe compensation related problems, simplifying the complex and connecting dots across available data. * Complete sales performance reports and/or data visualizations to communicate sales compensation results and quantify business impact within their team. * Assist in preparing quarterly and annual presentation decks summarizing sales incentive plan performance at global and division levels. * Assist with preparing plan design materials and analysis supporting the recommended plan design. * Present SIP Materials to Sales Organization as well as members of HR, Finance, Legal, Product, Sales Operations where required. * Act as a liaison and assists team members with addressing issues and ad hoc scenarios concerning incentive plans, policies, and guidelines. Provide support for programmatic issues for team members. Learn specific business and territory rules. * Analyse and interprets business needs, compliance requirements, governance policies, and settled law for components of a sales compensation program. * Support SOX compliance and process audits * Develop, submit, test and approve system modifications to GTT internal CMD system via internal MOD submissions. Experience/Qualifications: * Bachelor's degree in business, finance, accounting, sales, computer science, data science, or related field OR 5 years of overall equivalent experience * 3+ years' working within sales compensation administration systems (internal or external) * 5+ years' experience with Excel, Power Point, Power BI OR equivalent mix of experience with similar data tools * Attention to detail and strong organization skills * Dedication to meeting and/or exceeding expectations of internal and external customers. * Review rejected disputes that are challenged by sales and review for possible alternative solutions that would not create an audit risk. Hours/Travel/Shift: Normal business hours based on the location of the chosen applicant. There will be the occasional need to work beyond normal business hours at times. This will be based on the requests of our Executive Management team and/or specific deadlines for sales compensation planning and/or Sales and Revenue quota setting.

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications - anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit ************ Role Summary: The pricing team is responsible for the commercial approval of orders brought into the business, from small deals up to multi-million-pound bids. They also provide reporting information on prices and margins that allow the larger business decisions to be taken. Job Scope/Supervision: The pricing team works closely with the bid management team to ensure that GTT can provide fast responses to any RFPs. Duties and Responsibilities: * Develop an understanding of the cost base of all of GTT's products and services. * Engage with Pricing Manager and assist in pricing deals and bids. * Price non-standard deals manually, where required. * Escalate other pricing requests to the relevant Product Manager as fast and efficiently as possible. * Facilitate the rapid closure of deals while also optimizing GTT's margins. * Assist the bid team with bid coordination when required. * Ad hoc requests Required Experience/Qualifications: * Professional and articulate. * Able to communicate effectively with internal and external parties. * Numerate. * Ability to work in a timely and accurate fashion. * Strong attention to detail. * Flexible and self-motivated, team player. * Must have excellent spoken and written English. * Good Excel skills; ideally to include; Pivot Tables and VLookUp #LI-Remote #LI-VK1

About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ************ The Network Provisioning Engineer is responsible for the design, physical assignment of services and updating internal inventory records related to CFA for all services provided globally. These services include DIA, IP Transit, MPLS VPLS, IP/SDWAN/Security services that are on net. They are also responsible for working with technicians on site, and/or GTT Clients to turn-up new services, perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. Duties and Responsibilities: Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery. Internal interaction with members of the sales, sales engineering, and project management teams Create, modify, and maintain engineering process, workflows, and documentation Support customers through service acceptance by troubleshooting service issues during turn up (e.g., throughput, routing and other customer-related support issues) providing timely resolution Ability to coordinate with internal stakeholders and external parties with effective use of resources and timely delivery. Making contributions to organizational knowledge base Ability to represent GTT at various levels from a technical perspective. Managing & maintaining client service resource allocations Collaborate with peers and colleagues within Engineering, Service Delivery and Operations Required Experience/Qualifications: Experience supporting a client's complete network deployment lifecycle Demonstrate the ability to work with customer engineering teams to determine network requirements are understood, reflected accurately, and implemented Develop design solutions (physical and logical) that follow engineering best practices Excellent verbal, written communication, and presentation skills in English. 5+ years of experience in a similar role - Network Design/ Architecture or Implementation Network Certifications (i.e.CCNP/CCIE, JNCIS/JNCIP/JNCIE) or similar level with focus on present-day technologies (e.g. MPLS, TCP/IP, VPN, BGP, QoS, IP Telephony, etc.) Juniper equipment experience (PTX, MX, QFX, ACX and EX series) Has a working knowledge other network services (DNS, DHCP, etc.) Experience interfacing with peering providers and facility management Knowledge of principles of IT Service Management best practices. Hours/Travel/Shift: Standard working hours, Monday to Friday Core Competencies Knowledge Management: Understanding the importance of knowledge management; ability to apply the processes of creating, sharing, using and managing the knowledge and information of an organization. Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Mentoring Others: Knowledge of mentoring concepts and techniques, and ability to effectively participate in a mentoring relationship. Taking Ownership: Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results. Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels. Installations and Upgrades: Knowledge of network installations and upgrades; ability to utilize the processes and tools for installing, repairing and upgrading networking equipment, products and services. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge. #LI-CH1 #LI-Remote

IT Procurement & Logistics Specialist Reporting to: IT Manager Job Profile: Department: IT About GTT: GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net The Opportunity: We are seeking a highly motivated and experienced IT Procurement & Logistics Specialist to play a pivotal role in managing our global IT assets and ensuring seamless operations across all regions. This position is key to optimizing our IT spend, ensuring financial compliance, and maintaining efficient logistics for all IT hardware, software, and cloud services. You will be instrumental in supporting the entire procure-to-pay process for IT, from initial requisition to final payment and lifecycle management. Key Responsibilities: * Global IT Asset Procurement o Lead the end-to-end procurement process for all IT hardware, software, and services globally, ensuring best value, quality, and timely delivery. o Develop and maintain strong relationships with key IT vendors and suppliers, negotiating favorable terms and contracts. o Drive cost optimization initiatives through strategic sourcing, vendor consolidation, and demand forecasting. o Collaborate with IT teams to understand technical requirements and translate them into effective procurement strategies. o Manage Request for Proposal (RFP), Request for Quotation (RFQ), and tender processes. * IT Asset & Logistics Management * Oversee the entire lifecycle of IT assets, from acquisition and deployment to maintenance, tracking, and eventual disposal. * Develop and implement robust global IT asset inventory management procedures. * Manage the logistics of IT equipment shipping, receiving, and distribution across various international locations, including customs compliance and import/export regulations. o Ensure accurate and up-to-date IT asset records for auditing, compliance, and financial reporting. o Identify and implement process improvements for efficient IT asset management and logistics. * Software and Licensing Management: o Be responsible for the comprehensive management of software licenses, including procurement, deployment, compliance, and renewals. o Expertly manage various licensing models, including but not limited to Microsoft SPLA, Office 365, and other cloud-based subscriptions (e.g., AWS, Azure, Google Cloud) o Conduct regular software license audits to ensure compliance and identify optimization opportunities, mitigating legal and financial risks. o Track software usage and provide insights to optimize license allocation and reduce unnecessary spend. o Maintain accurate records of all software entitlements and agreements. * Financial Compliance & Procure-to-Pay (P2P) Process: o Support and optimize the IT procure-to-pay process, ensuring accuracy, efficiency, and compliance with internal financial policies and external regulations. o Facilitate invoice processing, reconciliation, and payment for IT-related purchases. o Work closely with finance and accounting teams to ensure proper capitalization, depreciation, and reporting of IT assets. o Manage IT vendor invoicing discrepancies and resolutions. * Global Practice Management & Collaboration: o Manage IT procurement and logistics practices consistently across all global regions, ensuring standardization and adherence to global policies. o Collaborate cross-functionally with IT Operations, Infrastructure, Finance, Legal, and regional teams to align on IT asset needs and strategies. o Provide regular reporting and insights on IT asset utilization, costs, and compliance to senior management. Qualifications: * Bachelor's degree in Supply Chain Management, Business Administration, Information Technology, or a related field. * Proven experience in IT procurement, IT asset management (ITAM), or IT logistics within a global organization. * Proven experience supporting the procure-to-pay (P2P) process for IT assets. * Desired experience with software licensing management, including significant knowledge of Microsoft SPLA, Office 365, and cloud-based subscriptions (AWS, Azure, GCP). * Strong understanding of IT hardware and software technologies. Desired Skills: * Experience with Service Now: Proficiency in utilizing Service Now for IT Asset Management (ITAM), procurement workflows, and service request fulfillment. * Experience with Oracle Fusion or comparable ERP: Familiarity with Oracle Fusion or similar ERP systems for procurement and financial processes. * Excellent negotiation, communication, and interpersonal skills. * Strong analytical and problem-solving abilities with a data-driven approach. * Ability to manage multiple priorities and work effectively in a fast-paced, global environment. * Attention to detail and a commitment to accuracy and compliance. * Certifications in ITAM (e.g., ITAM Certified Professional) or Procurement (e.g., CPSM) are a plus

About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications - anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit ************ Role Summary: We are seeking a detail-oriented and experienced Senior Accountant to support the Cost of Revenue function with a focus on month-end close, account reconciliations, and financial reporting. This role is critical in ensuring the accuracy and completeness of financial statements related to cost of revenue, including cost of goods sold (COGS), fulfillment, and vendor-related expenses. The ideal candidate will have a strong foundation in financial accounting and a proven track record of managing close processes in a fast-paced environment. Key Responsibilities: * Own the month-end close process for cost of revenue accounts, including journal entries, accruals, and adjustments * Prepare and review account reconciliations for COGS, vendor liabilities, and other direct expense accounts * Ensure timely and accurate reporting of cost of revenue in accordance with GAAP * Collaborate with cross-functional teams (e.g., Revenue, Operations, Procurement) to validate expense recognition and resolve discrepancies * Maintain documentation and support for audit and compliance requirement * Assist in implementing and maintaining internal controls over financial reporting * Support system and process improvements to streamline close activities * Provide insights and commentary on cost of revenue fluctuations for management reporting * Participate in special projects and initiatives related to financial systems, automation, and reporting enhancements Qualifications: * 5+ years of accounting experience, with a focus on financial close and reconciliations * Bachelor's degree in Accounting, Finance, or related field (CPA preferred) * Strong understanding of GAAP and financial reporting standards * Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and advanced Excel skills * Excellent attention to detail and organizational skills * Strong communication and collaboration abilities * Ability to work independently and manage multiple priorities under tight deadlines #LI-VK1 #LI-Hybrid #LI-Remote

About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ************ Role Summary: The Service Engineer is a hybrid position with the primary role to assist in the smooth operation of GTT's Global Network under the supervision of the Network Operations Manager. This is a large-scale network spanning the globe and is built on a multi-platform environment. The role is varied and demands a totally flexible approach to all tasks associated with this position. Job Scope/Supervision: The successful candidate should be comfortable working within an expanded and very fast-paced team environment. Duties and Responsibilities: Assisting in customer test & turn-up (DWDM/ADM/Ethernet) Customer circuit troubleshooting with the aid of industry-standard test equipment. Liaising with all GTT NOC Engineers and Network Operations departments in other countries Report writing and creating/maintaining inventories. Assisting in the management of a Planned Preventative Maintenance program and schedules Network installations / troubleshooting. Non-routine duties will be allocated as deemed necessary. Training other members of staff when applicable. Generate site documentation such as maintaining records and files, preparing reports, and ordering supplies and equipment. Periodically inspect the equipment, locate, and correct problems before breakdowns occur. Ability to replace items such as circuit breakers, fuses, switches, lamps, electrical & electronic components, and cable. When working with more complex items of plant, they may work with engineers, engineering technicians, or industrial machinery installation, repair, and maintenance workers. Supervise planned works, carrying out postmortems upon completion to assess the efficiency / financial worth and lessons learned from said works. Aim to constantly reduce operational running costs. Review / authorize and manage MOPS (method of procedures) RA's (Risk Assessments) and back out plans prior to on-site works taking place assessing all potential risks and consequences relating to specific works. Provide hands-on and technical assistance during an emergency. Required Experience/Qualifications: Experience in optical networks and technical facilities required. Minimum of 2 years of experience in an operational environment in a medium to large-scale carrier / ISP would be a definite advantage. Experience in a role with hands-on complex technical problem solving as a daily occurrence. Degree in Engineering related field - preferably Telecoms / Datacomms modules covered. Experience with hands-on installs of power and telecoms equipment Strong Fiber management principles Experience with test equipment - OSA / OTDR / BERT / RFC 2544 test sets Experience with troubleshooting BGP, MPLS, VPLS, DSL, PPP, IP Routing and Switching technologies. A solid understanding of SONET/SDH principles is required. Ethernet & TCP/IP & OSI experience is a distinct advantage. Optical network installation and troubleshooting skills will be an advantage. Responsibility for H&S practices Management & control of contractors Knowledge of network monitoring and other administrative tools Knowledge of networking technologies and protocols. Strong PC skills utilizing MS Office and industry-standard software. Flexibility to assist in the 24 / 7 / 365 Network Operations Team. Strong knowledge of industry technologies/contacts and lead times Understanding of working in Data Centres and Comms Rooms/Exchanges. Competency in handling AC/DC power Ability to work independently and as part of a team. Self-motivated Excellent written and communication skills Creative problem-solving abilities Hours/Travel/Shift Mainly US business hour shifts, rotational. Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.

About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit ************ Role Summary: The Junior Account Manager (JAM) enables all aspects of an efficient sales motion within a sales team by developing strong relationships with the team leader (Director) and individual Account Directors to ensure necessary and repeatable sales activities are completed in accurate and timely fashion. Routinely interacting with a wide range of GTT ecosystem members and directly with clients, the role is intended to provide essential support to the sales team while providing an entry level path for aspiring sales professionals. The JAM is an excellent communicator, highly organized, and eager to grow into a full-cycle Account Director role. Job Scope: This role primarily interacts with sales teams, sales support, order processing, sales engineering, marketing, and service delivery in addition to direct customer facing activities. Duties and Responsibilities: * Account Management: Serve as the primary point of contact for a designated portfolio of low-billing accounts to ensure satisfaction, and identify upsell opportunities * Manages the end-to-end quoting process for new logo and existing base of accounts for quotes with the following criteria: (1) 25+ Sites; (2) Budgetary to Firm Pricing: when pricing moves from Budgetary to Firm; (3) Improvement in Pricing: when there is a request for further refinement in discounting beyond initial rack rate quote ICM provided; (4) Refinement to Design: when there is a request to dive deeper in to design and solutioning; (5) Implementation: when implementation equals SD-WAN * Order Processing: Assist in the seamless transition of approved quotes into formal sales orders * Proactive Check-ins: Perform regular, scheduled check-ins with managed accounts to maintain consistent engagement * Order Processing: Assist in the seamless transition of approved quotes into formal sales orders * Accelerate sales revenue by completing repeatable tasks in support of the sales function such as quoting, proposal development, forecast support and administrative activity. * May be required to facilitate customer order requests for moves, adds, changes, and disconnects. Initiates orders and ensures that the orders have been completed in a timely and accurate manner to the customer's satisfaction. * Data entry and reporting utilizing multiple internal systems and processes. * Participation in internal sales meetings including forecasting, churn and install support. * Participation in external client meetings in support of sales activity. * Providing quality support to all stages of the sales cycle as needed to accelerate sales results. * Develop a comprehensive knowledge of GTT products, solutions, and technologies in the managed services provider space. * Develop the ability to operate independently as an effective customer facing member of the GTT sales team. * Performs other duties as assigned Desirable Experience/Qualifications: * Experience working as part of a technology sales team * Grasp of managed services to include Connectivity, SDWAN, Security, and SASE * Previous experience working in a 100% remote home environment within a complex team environment. * Excellent interpersonal, verbal and written communication skills with sound presentation techniques and aptitude. Hours/Travel/Shift: * Standard business hours, Monday - Friday. Core Competencies * Industry awareness: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. * Networking awareness: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise. * Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals. * Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours. * Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. * Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. * Perseverance and Follow-Through: Knowledge of how to maintain and record contact with customers and prospects; ability to effectively continue an approach to a customer or customer group through repeated contacts and in spite of initial uncertainty about the outcome. * Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Universal Competencies * Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. * Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level. * Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.