Guaranteed Rate's goal is to change the way people purchase homes. With the Digital Mortgage SM solution that the company released in 2015, customers can be approved for a loan in less than 30 minutes. Guaranteed Rate has quickly made a name for itself through the low rates it offers and its dedication to customer success. The company is driven by a team that carries an entrepreneurial spirit with a commitment to success.
Diving Into the Values at Guaranteed Rate
To keep customers happy with their mortgage experience, Guaranteed Rate places an emphasis on paying close attention to detail, efficient teamwork, responsiveness, and overcoming any challenge. As a guide to keep everyone on the same page, the company has developed 10 core values that the team follows every day. The values are:
"Our culture is centered on our values, which includes radical autonomy, bias to action, working with the best of the best, and thinking big. We foster an environment that upholds our values and attracts like-minded individuals," said Chief Information Officer Martin Logan.
The Culture at Guaranteed Rate
A Guaranteed Positive Experience
The culture you'll find at Guaranteed Rate is one of the best you'll find in the country. They're consistently named a "Top Workplace" by the Chicago Tribune, Chicago Inno and other publications. The reason being is that the company fosters an open and sharing culture that inspires new ideas. This culture is responsible for improving customer experiences and how the team works together.
"Our teams are cross-functional and include all of the roles necessary to design, build, and operate the team's product. This gives teams the ability to deliver their products without gridlocking on external resources," Logan said. It's really important for the company to match the experience it provides for customers to the experience it provides for its employees. So the company works hard to make sure the team has a positive and healthy experience in their workplace.
The Office at Guaranteed Rate
We Guarantee You'll Love the Rooftop
Guaranteed Rate is headquartered in the Ravenswood neighborhood in Chicago, Illinois. The 90,000 square foot office features a scenic rooftop deck, a trained chef, a masseuse, a nurse practitioner, and an in-house gym. The most popular place to be at the office is on the roof. It has everything you need to have a good time. The roof is decked out with 2 bars, grills, ping pong tables, darts, and a foosball table. But that's not the only favorite feature of the office.
"The artwork that fills the walls of our corporate office is one of our favorite features," said Guaranteed Rate Founder and CEO Victor Ciardelli. "Custom pieces are placed throughout Guaranteed Rate's hallways, and rock 'n' roll and sports-themed conference rooms. Not only does the artwork make our space fun and unique, but it also facilitates creativity in the workplace."
The Benefits at Guaranteed Rate
Where You'll Be Guaranteed a Turkey
Far gone are the days where healthcare, 401k match, and public transit benefits are the only cool perks to a job when it comes to working at Guaranteed Rate. One of the unique perks to the job is that the company gives employees turkeys around the holidays. This means you'll probably be in charge of hosting Christmas dinner. Speaking of food, you're going to want to visit the on-site chef for healthy meals so you can prepare for those holiday meals. And if you're needing an extra boost to stay healthy, you can always visit the onsite gym or take a yoga or CrossFit class. One thing is for sure, Guaranteed Rate truly cares about your wellbeing.
