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Working At Guaranteed Rate

Guaranteed Rate's goal is to change the way people purchase homes. With the Digital Mortgage SM solution that the company released in 2015, customers can be approved for a loan in less than 30 minutes. Guaranteed Rate has quickly made a name for itself through the low rates it offers and its dedication to customer success. The company is driven by a team that carries an entrepreneurial spirit with a commitment to success.

Diving Into the Values at Guaranteed Rate

To keep customers happy with their mortgage experience, Guaranteed Rate places an emphasis on paying close attention to detail, efficient teamwork, responsiveness, and overcoming any challenge. As a guide to keep everyone on the same page, the company has developed 10 core values that the team follows every day. The values are:

  • Grit: The team is relentless and always fighting for the win.
  • Customer First: The company believes that customer service should be world-class, not just industry-leading. With this in mind, the team strives to create a great experience for each and every customer.
  • Best of the Best: The foundation of the company is build upon the philosophy of hiring only the best employees, and working with only the best referral and mortgage partners.
  • Demand Excellence: The team is focused on having a better value proposition than the competition. They succeed by holding each other to the highest standards.
  • Hold Self and Others Accountable: The team is transparent in its work and because of that they own up to their mistakes.
  • Ownership: Everyone, regardless of their position, approaches each decision or idea as if they own the company.
  • Frugality: This value challenges the team to be inventive and self-sufficient.
  • Think Big: The company believes you should go the distance. Whether it's an idea or pushing beyond the impossible, just go for it.
  • Decisive Action: The culture at Guaranteed Rate is fast-paced. If a problem or opportunity emerges, the team acts quickly. But, of course, the decisions that are made in quick fashion have to be thoughtful.
  • We Give a Sh!t: The team strives to make a positive impact through the work they do. From creating an enjoyable experience for customers to working as a family, this company definitely cares.
  • "Our culture is centered on our values, which includes radical autonomy, bias to action, working with the best of the best, and thinking big. We foster an environment that upholds our values and attracts like-minded individuals," said Chief Information Officer Martin Logan.

    The Culture at Guaranteed Rate

    A Guaranteed Positive Experience

    The culture you'll find at Guaranteed Rate is one of the best you'll find in the country. They're consistently named a "Top Workplace" by the Chicago Tribune, Chicago Inno and other publications. The reason being is that the company fosters an open and sharing culture that inspires new ideas. This culture is responsible for improving customer experiences and how the team works together.

    "Our teams are cross-functional and include all of the roles necessary to design, build, and operate the team's product. This gives teams the ability to deliver their products without gridlocking on external resources," Logan said. It's really important for the company to match the experience it provides for customers to the experience it provides for its employees. So the company works hard to make sure the team has a positive and healthy experience in their workplace.

    The Office at Guaranteed Rate

    We Guarantee You'll Love the Rooftop

    Guaranteed Rate is headquartered in the Ravenswood neighborhood in Chicago, Illinois. The 90,000 square foot office features a scenic rooftop deck, a trained chef, a masseuse, a nurse practitioner, and an in-house gym. The most popular place to be at the office is on the roof. It has everything you need to have a good time. The roof is decked out with 2 bars, grills, ping pong tables, darts, and a foosball table. But that's not the only favorite feature of the office.

    "The artwork that fills the walls of our corporate office is one of our favorite features," said Guaranteed Rate Founder and CEO Victor Ciardelli. "Custom pieces are placed throughout Guaranteed Rate's hallways, and rock 'n' roll and sports-themed conference rooms. Not only does the artwork make our space fun and unique, but it also facilitates creativity in the workplace."

    The Benefits at Guaranteed Rate

    Where You'll Be Guaranteed a Turkey

    Far gone are the days where healthcare, 401k match, and public transit benefits are the only cool perks to a job when it comes to working at Guaranteed Rate. One of the unique perks to the job is that the company gives employees turkeys around the holidays. This means you'll probably be in charge of hosting Christmas dinner. Speaking of food, you're going to want to visit the on-site chef for healthy meals so you can prepare for those holiday meals. And if you're needing an extra boost to stay healthy, you can always visit the onsite gym or take a yoga or CrossFit class. One thing is for sure, Guaranteed Rate truly cares about your wellbeing.

    The Organization’s Mission

    To deliver more value to customers than any other bank or mortgage company.







    Founded in



    Chicago, IL


    Organization Type


    Is This Your Company?

    The Team At Guaranteed Rate

    Key People
    • Victor Ciardelli III (founder)

    Guaranteed Rate Reviews

    Zippia Official Logo


    Zippia UserOctober 2019


    Zippia Official LogoZippia UserOctober 2019

    What Do You Like About Working There?

    Flexible hours, processors stay on top of your loans Show More

    What DON'T You Like About Working There?

    Underwriting overlays, slow turnaround times Show More
    Zippia Official Logo


    Zippia UserMarch 2019


    Zippia Official LogoZippia UserMarch 2019

    What Do You Like About Working There?

    Location Show More

    What DON'T You Like About Working There?

    Did not earn enough to support myself, unfriendly and uncaring culture Show More

    What Are Your Favorite Benefits/Perks?

    Bonus upon completion of required license testing Show More
    Anonymous review of Guaranteed Rate

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    Guaranteed Rate Rankings

    Guaranteed Rate is ranked #12 on the Best Finance Companies to Work For in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Guaranteed Rate Salaries

    How much does Guaranteed Rate pay?
    The national average salary for a Guaranteed Rate employee in the United States is $61,422 per year. Employees in the top 10 percent can make over $101,000 per year, while employees at the bottom 10 percent earn less than $37,000 per year.
    Salary Score
    Average Employee Earnings

    Guaranteed Rate Salaries By Job Title

    While Guaranteed Rate employees earn an average yearly salary of $61,422, different roles can command different wages. Some of the job titles with high salaries at Guaranteed Rate are sales vice president, controller, sql developer, and systems support administrator. A worker with the title sales vice president salary at Guaranteed Rate can earn an average yearly salary of $114,311. Other roles at Guaranteed Rate include guest service representative and receptionist. A guest service representative at Guaranteed Rate earns an average yearly salary of $27,755.
    Job Title
    Average Salarydesc
    Sales Vice President
    Salary Range111k - 117k$114k$114,311
    Salary Range93k - 104k$99k$98,563
    SQL Developer
    Salary Range85k - 94k$90k$90,236
    Systems Support Administrator
    Salary Range77k - 86k$82k$81,951
    Team Leader
    Salary Range70k - 88k$79k$78,916
    Network Engineer
    Salary Range73k - 81k$77k$77,355
    Service Consultant
    Salary Range69k - 83k$76k$76,350
    Human Resources Generalist
    Salary Range71k - 79k$76k$75,716
    Operations Manager
    Salary Range66k - 85k$75k$75,157
    Salary Range64k - 79k$72k$71,602

    Guaranteed Rate Careers

    On average, employees at Guaranteed Rate stay with the company for 3.2 years. Employees most commonly join Guaranteed Rate after leaving Wells Fargo. When they leave Guaranteed Rate, they most frequently get their next job at Wells Fargo.

    Average Length of Employment

    Top Employers Before Guaranteed Rate

    Top Employers After Guaranteed Rate

    Guaranteed Rate Employee Demographics

    Diversity Score
    We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

    Guaranteed Rate Employees Education

    Of the 3,495 employees at Guaranteed Rate, 21.2% attended DePaul University. Employees at Guaranteed Rate most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

    Do you Work At Guaranteed Rate?

    Help us make this company more transparent.

    Guaranteed Rate Employee Political Affiliation

    Guaranteed Rate employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Guaranteed Rate employee was by Joseph Smith. Joseph Smith donated $24,700 to the Democratic Party.

    Employee Political Donations

    NameascdescJob TitleascdescPartyascdescDonationascdesc
    Joseph SmithMortgage Banker
    Joseph Smith
    Mortgage Banker
    Mortgage Banker
    Democratic Party
    Democratic Party
    $24,700Democratic Party
    Shimmy BraunVice President
    Shimmy Braun
    Vice President
    Vice President
    Democratic Party
    Democratic Party
    $6,880Democratic Party
    Victor CiardelliPresident/Chief Executive Officer
    Victor Ciardelli
    President/Chief Executive Officer
    President/Chief Executive Officer
    Democratic Party
    Democratic Party
    $4,800Democratic Party
    Jay LevittSenior Vice President
    Jay Levitt
    Senior Vice President
    Senior Vice President
    Republican Party
    Republican Party
    $4,400Republican Party
    Matthew McDevittLoan Officer
    Matthew McDevitt
    Loan Officer
    Loan Officer
    Democratic Party
    Democratic Party
    $3,705Democratic Party
    Jeremy CollettSecurities Trader
    Jeremy Collett
    Securities Trader
    Securities Trader
    Republican Party
    Republican Party
    $2,800Republican Party
    Charles BachtellReal Estate Closer
    Charles Bachtell
    Real Estate Closer
    Real Estate Closer
    Democratic Party
    Democratic Party
    $2,500Democratic Party
    Mike TavaniVice President
    Mike Tavani
    Vice President
    Vice President
    Democratic Party
    Democratic Party
    $2,500Democratic Party
    Joseph SummersVice President
    Joseph Summers
    Vice President
    Vice President
    Democratic Party
    Democratic Party
    $2,400Democratic Party
    Frank BlakeleyMortgage Banker
    Frank Blakeley
    Mortgage Banker
    Mortgage Banker
    Democratic Party
    Democratic Party
    $2,395Democratic Party
    Show More

    Guaranteed Rate Financial Performance

    Performance Score
    We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


    > $1B

    Founded in


    Organization type


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    Guaranteed Rate Competitors

    Based on our research, similar companies to Guaranteed Rate are New Penn Financial, Prospect Mortgage, and American Mortgage. Employees at New Penn Financial earn more than most of the competition, with an average yearly salary of $67,090. The employees at Prospect Mortgage earn an average yearly salary of $66,804 per year, and the salaries at American Mortgage average $66,786 per year.
    Average Salarydesc
    New Penn Financial
    Salary Range55k - 81k$67k$67,090
    Prospect Mortgage
    Salary Range55k - 79k$67k$66,804
    American Mortgage
    Salary Range54k - 82k$67k$66,786
    United Mortgage
    Salary Range54k - 81k$66k$66,278
    First Mortgage
    Salary Range52k - 82k$66k$65,610

    Republic Mortgage Home Loans

    Salary Range54k - 77k$65k$65,075

    Primary Residential Mortgage

    Salary Range52k - 78k$64k$64,264

    AnnieMac Home Mortgage

    Salary Range50k - 76k$62k$62,371
    CMG Mortgage
    Salary Range50k - 76k$62k$62,181
    GMAC Mortgage Group
    Salary Range48k - 78k$62k$62,023

    Frequently Asked Questions about Guaranteed Rate

    When was Guaranteed Rate founded?

    Guaranteed Rate was founded in 2000.

    How many Employees does Guaranteed Rate have?

    Guaranteed Rate has 3,495 employees.

    How much money does Guaranteed Rate make?

    Guaranteed Rate generates $5.5B in revenue.

    What industry is Guaranteed Rate in?

    Guaranteed Rate is in the finance industry.

    What is Guaranteed Rate's mission?

    Guaranteed Rate's mission statement is "To deliver more value to customers than any other bank or mortgage company."

    What type of company is Guaranteed Rate?

    Guaranteed Rate is a private company.

    Who are Guaranteed Rate's competitors?

    Guaranteed Rate competitors include New Penn Financial, American Equity Mortgage, American Mortgage, Freedom Mortgage, PHH Arval, First Mortgage, Wintrust Financial, GMAC Mortgage Group, Pacific Union Financial, Republic Mortgage Home Loans, Atlantic Bay Mortgage Group, Commonwealth Mortgage Corporation International, United Mortgage, RPM Mortgage, CMG Mortgage, Prospect Mortgage, Primary Residential Mortgage, AnnieMac Home Mortgage, Academy Mortgage, Peoples Home Equity.

    Who works at Guaranteed Rate?

    Victor Ciardelli III (founder)

    Are You An Executive, HR Leader, Or Brand Manager At Guaranteed Rate?

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    Updated July 8, 2021

    Zippia gives an in-depth look into the details of Guaranteed Rate, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Guaranteed Rate. The employee data is based on information from people who have self-reported their past or current employments at Guaranteed Rate. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Guaranteed Rate and its employees or that of Zippia.

    Guaranteed Rate may also be known as or be related to GUARANTEED RATE INC, Guaranteed Rate, Guaranteed Rate Inc and Guaranteed Rate, Inc.