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Working At Guaranteed Rate

Guaranteed Rate's goal is to change the way people purchase homes. With the Digital Mortgage SM solution that the company released in 2015, customers can be approved for a loan in less than 30 minutes. Guaranteed Rate has quickly made a name for itself through the low rates it offers and its dedication to customer success. The company is driven by a team that carries an entrepreneurial spirit with a commitment to success.

Working At Guaranteed Rate

Diving Into the Values at Guaranteed Rate

To keep customers happy with their mortgage experience, Guaranteed Rate places an emphasis on paying close attention to detail, efficient teamwork, responsiveness, and overcoming any challenge. As a guide to keep everyone on the same page, the company has developed 10 core values that the team follows every day. The values are:

  • Grit: The team is relentless and always fighting for the win.
  • Customer First: The company believes that customer service should be world-class, not just industry-leading. With this in mind, the team strives to create a great experience for each and every customer.
  • Best of the Best: The foundation of the company is build upon the philosophy of hiring only the best employees, and working with only the best referral and mortgage partners.
  • Demand Excellence: The team is focused on having a better value proposition than the competition. They succeed by holding each other to the highest standards.
  • Hold Self and Others Accountable: The team is transparent in its work and because of that they own up to their mistakes.
  • Ownership: Everyone, regardless of their position, approaches each decision or idea as if they own the company.
  • Frugality: This value challenges the team to be inventive and self-sufficient.
  • Think Big: The company believes you should go the distance. Whether it's an idea or pushing beyond the impossible, just go for it.
  • Decisive Action: The culture at Guaranteed Rate is fast-paced. If a problem or opportunity emerges, the team acts quickly. But, of course, the decisions that are made in quick fashion have to be thoughtful.
  • We Give a Sh!t: The team strives to make a positive impact through the work they do. From creating an enjoyable experience for customers to working as a family, this company definitely cares.
  • "Our culture is centered on our values, which includes radical autonomy, bias to action, working with the best of the best, and thinking big. We foster an environment that upholds our values and attracts like-minded individuals," said Chief Information Officer Martin Logan.

    Working At Guaranteed Rate

    The Culture at Guaranteed Rate

    A Guaranteed Positive Experience

    The culture you'll find at Guaranteed Rate is one of the best you'll find in the country. They're consistently named a "Top Workplace" by the Chicago Tribune, Chicago Inno and other publications. The reason being is that the company fosters an open and sharing culture that inspires new ideas. This culture is responsible for improving customer experiences and how the team works together.

    "Our teams are cross-functional and include all of the roles necessary to design, build, and operate the team's product. This gives teams the ability to deliver their products without gridlocking on external resources," Logan said. It's really important for the company to match the experience it provides for customers to the experience it provides for its employees. So the company works hard to make sure the team has a positive and healthy experience in their workplace.

    Working At Guaranteed Rate

    The Office at Guaranteed Rate

    We Guarantee You'll Love the Rooftop

    Guaranteed Rate is headquartered in the Ravenswood neighborhood in Chicago, Illinois. The 90,000 square foot office features a scenic rooftop deck, a trained chef, a masseuse, a nurse practitioner, and an in-house gym. The most popular place to be at the office is on the roof. It has everything you need to have a good time. The roof is decked out with 2 bars, grills, ping pong tables, darts, and a foosball table. But that's not the only favorite feature of the office.

    "The artwork that fills the walls of our corporate office is one of our favorite features," said Guaranteed Rate Founder and CEO Victor Ciardelli. "Custom pieces are placed throughout Guaranteed Rate's hallways, and rock 'n' roll and sports-themed conference rooms. Not only does the artwork make our space fun and unique, but it also facilitates creativity in the workplace."

    Working At Guaranteed Rate

    The Benefits at Guaranteed Rate

    Where You'll Be Guaranteed a Turkey

    Far gone are the days where healthcare, 401k match, and public transit benefits are the only cool perks to a job when it comes to working at Guaranteed Rate. One of the unique perks to the job is that the company gives employees turkeys around the holidays. This means you'll probably be in charge of hosting Christmas dinner. Speaking of food, you're going to want to visit the on-site chef for healthy meals so you can prepare for those holiday meals. And if you're needing an extra boost to stay healthy, you can always visit the onsite gym or take a yoga or CrossFit class. One thing is for sure, Guaranteed Rate truly cares about your wellbeing.

    Working At Guaranteed Rate

    The Organization’s Mission

    Our mission is empower borrowers with better loan products, cutting-edge technology, transparent terms and expert advice.







    Founded in



    Chicago, IL



    Organization Type


    Is This Your Company?

    The team at Guaranteed Rate

    Key People
    • Victor III (founder)

    What do people say about Guaranteed Rate


    Zippia Official LogoZippia UserOctober 2019

    What Do You Like About Working There?

    Flexible hours, processors stay on top of your loans Show More


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    Guaranteed Rate Rankings

    Guaranteed Rate is ranked #15 on the Best Finance Companies to Work For in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Guaranteed Rate Salaries

    How much does Guaranteed Rate pay?
    The national average salary for a Guaranteed Rate employee in the United States is $77,066 per year. Employees in the top 10 percent can make over $150,000 per year, while employees at the bottom 10 percent earn less than $39,000 per year.
    Salary Score
    Average Employee Earnings

    Guaranteed Rate Salaries By Job Title

    The average employee at Guaranteed Rate earns a yearly salary of $77,066 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at Guaranteed Rate include Mortgage Processor, Sales Vice President, Associate Vice President, and Operations Manager. A typical Mortgage Processor salary at Guaranteed Rate is $143,643. Some of the other roles at Guaranteed Rate are Receptionist and Telemarketer. A worker with the title Receptionist at Guaranteed Rate earns an average salary of $30,196 per year.

    Guaranteed Rate careers

    On average, employees at Guaranteed Rate stay with the company for 1.5 years. Employees most commonly join Guaranteed Rate after leaving Wells Fargo. When they leave Guaranteed Rate, they most frequently get their next job at Wells Fargo.

    Average Length of Employment

    Guaranteed Rate

    1.5 years
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    Guaranteed Rate Financial Performance

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    We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


    > $1B

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    Guaranteed Rate Competitors

    Competitors of Guaranteed Rate include American Home Mortgage, Residential Mortgage Services, and Stearns Lending. Employees at American Home Mortgage earn more than most of the competition, with an average yearly salary of $92,431. The employees at Residential Mortgage Services earn an average yearly salary of $85,535 per year, and the salaries at Stearns Lending average $82,352 per year.

    Frequently Asked Questions about Guaranteed Rate

    When was Guaranteed Rate founded?

    Guaranteed Rate was founded in 2000.

    How many Employees does Guaranteed Rate have?

    Guaranteed Rate has 3,495 employees.

    How much money does Guaranteed Rate make?

    Guaranteed Rate generates $5.5B in revenue.

    What industry is Guaranteed Rate in?

    Guaranteed Rate is in the finance industry.

    What is Guaranteed Rate's mission?

    Guaranteed Rate's mission statement is "Our mission is empower borrowers with better loan products, cutting-edge technology, transparent terms and expert advice."

    What type of company is Guaranteed Rate?

    Guaranteed Rate is a private company.

    Who are Guaranteed Rate's competitors?

    Guaranteed Rate competitors include Fairway Independent Mortgage, Stearns Lending, Caliber Home Loans, Freedom Mortgage, First Mortgage, Primary Residential Mortgage, American Mortgage, Allied Mortgage Group, American Home Mortgage, Movement Mortgage, American Equity Mortgage, United Mortgage, Amerisave Mortgage, Academy Mortgage, Residential Mortgage Services, Gateway Mortgage Group, CTX MORTGAGE Co, Residential Finance, Prospect Mortgage, Us Mortgage.

    Who works at Guaranteed Rate?

    Victor III (founder)

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    You can find out what it is like to work at Guaranteed Rate, also known as GUARANTEED RATE INC, Guaranteed Rate, Guaranteed Rate Inc and Guaranteed Rate, Inc..

    Zippia gives an in-depth look into the details of Guaranteed Rate, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Guaranteed Rate. The employee data is based on information from people who have self-reported their past or current employments at Guaranteed Rate. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Guaranteed Rate and its employees or that of Zippia.