Guardian Life jobs

Guardian is seeking a Group Benefits Sales Representative in the Indiana territory. The Sales Representative will be responsible for building and maintaining broker and plan holder relationships to drive ongoing sales and retention of groups of 2-1,999 lives with a primary focus between 100-1,999 market. Success will be determined based on the ability to attain high levels of production through broker development and internal relationships! This role will report to the Market Leader within the assigned territory. You will: Market, position, and sell Guardian's entire Group Benefits portfolio products and technology solutions to your designated brokers. This includes Dental, Vision, Life, Disability, Absence, and Supplemental Health products. Support the general wellbeing of the broker and client relationship for the development and growth of Guardian sales and client retention. Understand territory dynamics to build, develop and maintain broker relationships to grow the book of business while representing Guardian's vision to inspire well-being. Be accountable for consistently achieving or exceeding personal sales production expectations by having a clear understanding of products and creating and implementing tactical sales strategies. Collaborate with cross-functional teams to examine market trends and stay ahead of consumer demands. Represent Guardian by acting as a market leader, sharing thought leadership, and maintaining strong community relationships. Identify, recommend, and champion process improvements and organizational initiatives to increase sales of product offerings. Achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements. You Have: A BS, BA degree or equivalent industry experience. Minimum of 3 years group insurance sales experience or a combination of Guardian work experience, education and/or related extracurricular activities. Experience and knowledge of relevant industry products and processes including, but not limited to Worksite, LTD, Dental products, complex absence products, online enrollment, experience rating, dental network analysis processes. Soft Skills: Collaborative team player with the ability to effectively build rapport in person and virtually. Exercise sound judgment and integrity in a changing, matrixed, and fast past environment. Exude confidence, positivity, and proactivity. Act with accountability to deliver on commitments with speed and quality. Location and Travel Requirements: Sales Representative will cover the Indianapolis, IN market Successful hire will be based in the assigned territory Up to 50% travel within the territory Salary Range: $40,000 The salary reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. The Opportunity As a Customer Service Analyst, you will provide superior customer service through answering our incoming calls and chat messages from both clients and agents. On this team of professionals there is an emphasis on treating clients like family and helping them with their requests as they plan for their financial future. In this role, you will be provided training to best prepare you for your daily tasks. Even after you complete training, subject matter experts are available for assistance with any follow up questions you may have. As a Customer Service Analyst, this role will also provide development and has future growth potential! The work schedule is Monday - Thursday 10:00 AM - 7:00 PM EST and Friday 8:00 AM - 5:00 PM. Job Responsibilities * Develops skills to properly analyze incoming requests via phone, paper, and electronic communications to ensure customer satisfaction and retention. * Actively seeks information to understand and analyze customer's circumstances, problems, expectations and needs to resolve difficult inquiries/issues. * Clearly communicates complex information and solutions to customers in a helpful manner. * De-escalate situations involving dissatisfied customers utilizing patience, assistance, and support methods. * Maintains a professional & empathetic demeanor and in all interactions. * Accurately updates, monitors & notates customer account details of client/agent interactions in multiple databases and CRM systems. * Builds product knowledge of core annuity business to discuss products and/or product features, IRS tax qualifications and requirements. * Acts as a liaison for customers as needed between departments or other aspects of the organization. * Understands and explains complex topics such as interest, fee and death benefit calculation and the ability to communicate potential benefits/consequences of customer requests. * Examine intricate contractual language, features and terms and interpret in an effective and efficient manner. * Build understanding of components of frequently encountered entities, such as Power of Attorney, Trusts, Estates, Custodians as well as IRS tax forms. * Complies with company and regulatory guidelines for performance. * Prioritize and multi-task daily functions to positively influence productivity and quality in a fast paced, high-volume environment. * Process financial and non-financial transactions in accordance with established procedures. * Works to consistently meet specified requirements for performance and quality. * Assists in researching complex issues or complaints which could require interdepartmental cooperation. * Identify and recommend opportunities for process improvements and organizational initiatives. * Performs other duties as assigned. Minimum Qualifications * At least a high school diploma or equivalent * At least 2 years of related customer service experience * Exceptional verbal communication skills * Strong attention to detail and ability to multi-task efficiently * Able to work schedule of 10:00 AM - 7:00 PM EST Mondays - Thursdays, and 8:00 AM - 5:00 PM EST Fridays. Ideal Qualifications * Prior call center experience is a plus, but not required * Strong computer skills What to Expect * Focused one-on-one meetings with your manager * Ongoing opportunities for development and learning * A place to grow your career in a culture that inspires, rewards and develops employees * Small company feel with a focus on meeting customer's needs today and also well into the future #LI-MM1 For Colorado Applicants: The salary range for this role is $33,000 - $55,000 based on experience. Why Join Us. At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community. MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply. At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..

The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Job Title: Senior Associate, Agency Standards (Compliance) Manager Dept/Sub Dept: Field Operations Value Stream/Field Supervision This role will be located in the Northern Ohio General Office (GO) and will support the following GOs - Northern Ohio, and Indiana General Offices. Role Overview: As a key member of New York Life's Agency distribution system, you will assist the Managing Partner in maintaining and executing critical supervisory systems within the General Office. This role involves direct oversight of agents, Registered Representatives, and Investment Advisor Representatives through regular inspections, compliance training, and supervision programs. You will also serve as a primary compliance resource, ensuring adherence to regulatory requirements and helping to uphold the firm's high standards. Ideal candidates bring a solid foundation of industry knowledge, relevant licenses, and a proactive, detail-oriented approach to promoting operational excellence and regulatory integrity. What You'll Do: * Assists the Managing Partner with Agent, Registered Rep and IAR Supervision and executing the Supervisory Systems within the General Office * Conducts Periodic Inspections and Supervisory Interviews with Agents, Registered Reps & IARs and handles all follow-up required * Handles the Seminar Supervision Program * Handles the Enhanced Supervision Programs for Agents and Registered Reps * Handles the Financial Supervision Program for Agents and Registered Reps * Conducts Incoming and Outgoing Correspondence Reviews and Resolution of Red Flag Items * Assists the Managing Partner in recommending and delivering Disciplinary Actions * Serves as the "point person" to field and answer Standards and Compliance related questions from Agents, Registered Reps, IARs and Field Managers * Conducts Site Inspections for General Offices, Sales Offices and Satellite Offices * Assists with Complaint Review Handling and Resolution * Conducts Standard and Compliance Related Training for Agents, Registered Reps, and IARs * Assists with follow up for all agent, Registered Rep and IAR regulatory year-end requirements Required Skills: * Bachelor's Degree and/or equivalent experience * Minimum 2 years of industry experience * Comprehensive knowledge of registered and non-registered products * Must have Series 7 & Series 24 (Or obtain Series 24 within 90 days) * Series 65, 66 or ChFC (or obtain within 12 months) * Excellent communication skills (written and verbal) * Strong analytical skills required * Must be a self-starter, results-oriented, a team player and be able to prioritize responsibilities Preferred Skills: * Preferred Series 51 or 53 Pay Transparency Salary Range: $88,000-$125,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 92594

Lead AI Innovation Lead - Data Science Lab Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. As part of the Data & AI team, this role presents a distinctive opportunity to collaborate with the CDAO and the Head of Data Science, actively contributing to Guardian's ongoing evolution. Guardian's Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key responsibilities include data lifecycle management, insight development, and data product delivery. We are a team of data analysts, data product owners, data scientists and most importantly, data business leaders. Our solutions and actions are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL) to reimagine insurance in light of emerging technology, societal shifts, and evolving consumer needs. The DSL will expedite Guardian's transition to data-driven decision making and insight generation, fostering long-term innovation. The DSL will establish rapid testing capabilities for new technology and the translation of pioneering research into practical, enterprise-wide solutions. In this role as Managing Lead Data Scientist for the DSL, you'll be entrusted with the crucial task of managing the DSL and devising AI strategy for the Data Science team. Your responsibilities will include identifying new AI capabilities, coming up with solutions to scale the Data Science team, leveraging machine learning and artificial intelligence, to drive enterprise-wide innovation across various business lines and Guardian products. You'll collaborate with senior executives on high-impact high-visibility projects to deliver AI/ML solutions that will be market-tested and deployed to make a real difference to risk management and Guardian's overall financial performance. Successful candidates bring expertise in insurance and financial services, a passion for applying cutting-edge ML and AI insights, and the ability to design and implement data science capabilities that foster growth, competitive advantage, and customer satisfaction. Key Responsibilities Include: Leadership & Strategy Lead the Data Science Lab (DSL) by setting strategic direction, driving innovation, and ensuring alignment with Guardian Life's business goals and digital transformation initiatives. Manage and mentor a high-performing team of data scientists, fostering a culture of continuous learning, experimentation, and excellence. Monitor developments across the AI and data science community to position Guardian as a leader in responsible and effective AI adoption. Report and communicate progress, opportunities, and risks to executive stakeholders, delivering insights and recommendations in a clear, actionable manner. Innovation & Research Stay current with advancements in machine learning (ML), artificial intelligence (AI), and industry trends to identify and evaluate emerging capabilities and technologies. Collaborate with academic and industry partners to develop and test novel AI/ML methods and approaches. Introduce and apply ML/AI innovations to practical, high-impact opportunities across Guardian's business units. Create patentable technologies and methodologies that drive long-term innovation. AI/ML Development Build and lead experimentation efforts to validate the feasibility and impact of new data science techniques in real-world insurance use cases. Develop capabilities in Deep Learning, Large Language Models (LLMs), and Generative AI. Apply AI/ML to unstructured data sources such as insurance contracts, medical records, sales notes, and customer service logs. Deliver solutions that enhance underwriting risk assessment, claims auto-adjudication, and customer servicing. Operational Excellence Establish scalable processes, frameworks, and governance models for efficient and responsible AI/ML development, testing, and deployment. Assess and recommend cutting-edge tools, platforms, and technologies to enhance data science workflows and model lifecycle management. Actively participate in proof-of-concept evaluations of new data, software, and technologies. Collaboration & Integration Collaborate cross-functionally with business leaders, technology teams, and data professionals to translate business challenges into AI-driven solutions. Contribute to the standardization of data science tools, processes, and best practices across the enterprise. Function as the data science expert in internal and external meetings, including vendor engagements and industry conferences You are: You are passionate about cutting-edge technology and keen on applying new AI/ML algorithms and approaches. You are analytically driven, intellectually curious, and experienced leading the development and implementation of data and analytic solutions to solve challenging business problems. You enjoy leading and managing a team of data scientist to crack hard to solve problems with AI/ML and seeing it deployed in-market and generating value for Guardian. You enjoy collaborating with a multi-disciplinary team including data engineers, business analysts, software developers and functional business experts and business leaders. You have demonstrated track record of managing data science teams and working with business leaders. You have: PhD with 6+ years of experience, Master's degree with 8+ years of experience, or Bachelor's degree with 10+ years of experience in Computer Science, Engineering, Applied mathematics or related field 7+ years of hands-on ML modeling/development experience Extensive experience in deep learning models including Large Language Models (LLM) and Natural Language Processing (NLP) Hands-on experience with GPU, distributed computing and applying parallelism to ML solutions Strong programming skills in Python including PyTorch and/or Tensorflow Solid background in algorithms and a range of ML models Experience leading team of Data Scientist of four or more Excellent communication skills and ability to work and collaborating cross-functionally with Product, Engineering, and other disciplines at both the leadership and hands-on level Excellent analytical and problem-solving abilities with superb attention to detail Proven leadership in providing technical leadership and mentoring to data scientists and strong management skills with ability to monitor/track performance for enterprise success Location: Three days a week at a Guardian office in New York, NY, Holmdel, NJ, Boston, MA, Stamford, CT, Pittsfield, MA or Bethlehem, PA Remote Candidates who can travel up to 20% of the time to our New York office will be considered. Salary Range: $152,290.00 - $250,195.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

The Category Management Advisor is a strategic sourcing professional responsible for end-to-end sourcing and contracting for technology solutions across Cigna, including software and software-as-a-service (SaaS). This role drives sourcing strategies globally, manages competitive processes, negotiates agreements, and recommends suppliers that best align with business objectives. You will collaborate with internal stakeholders-including Business, IT, Legal, Information Protection, and Privacy-to negotiate complex technology agreements. The ideal candidate has experience managing multiple negotiations simultaneously, adapting to dynamic requirements tied to strategic business and IT objectives, and influencing stakeholders at various management levels. Responsibilities: * Lead and manage the sourcing process from initiation to execution, ensuring stakeholder engagement and alignment. * Develop category strategies considering market trends, spend analysis, strategic importance, and geographic factors. * Drive sourcing initiatives across the organization, managing multiple stakeholders and competing priorities. * Create timelines and organize cross-functional teams to support negotiations and contracting. * Identify and execute sourcing opportunities that deliver cost savings, risk reduction, improved business outcomes, and enhanced service. * Draft, review, and revise contracts, SLAs, Statements of Work, and Change Orders to optimize benefits and minimize risk. * Mentor teams to understand enterprise-wide category needs and evaluate best-in-class suppliers. * Monitor market conditions and cost drivers to forecast trends and inform sourcing strategies. * Promote continuous improvement in sourcing and procurement processes. * Build and maintain strong relationships with suppliers, stakeholders, and internal business partners. * Act as a change agent and mentor, demonstrating adaptability and resilience. * Provide analysis and insights to support decision-making and category initiatives. * Drive total cost of ownership reductions and business improvements through supplier partnerships. * Establish yourself as a trusted advisor to business units. Qualifications: * Bachelor's degree in Business, Supply Chain, or related field preferred. * 5+ years of relevant experience in sourcing or procurement. * Proven experience negotiating software and SaaS contracts. * Strong project management skills with the ability to manage multiple priorities. * Excellent verbal and written communication skills. * Demonstrated leadership ability to influence and motivate cross-functional teams. * Highly organized with strong time management and attention to detail. * Skilled in structured problem-solving and fact-based negotiation tactics. * Strong analytical, interpersonal, and collaboration skills. * Knowledge of procurement and outsourcing principles, theories, and processes. * Ability to thrive in a dynamic, fast-paced environment with periods of ambiguity. * Experience drafting and reviewing complex contracts, including MSAs and SOWs. * Familiarity with eSourcing tools such as Ariba and Icertis. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Part time - Per Diem - Onsite Health Coach - Miami FL Bilingual Spanish strongly preferred Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients' employees, and those they care about most, by providing access to high quality, affordable services where they work and live. Our Evernorth Workplace Care solution isn't a one-size-fits-all model. Using data-driven insights, we'll customize a solution that addresses your organization's most pressing needs-creating a more affordable, predictable, and simple health care experience. Evernorth Workplace Care - Personalized Care Where You Are Our experienced Health Coach will: * Provide onsite face-to-face customer coaching and support * Identify customer health education needs through targeted health assessment activities. * Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals. * Empower customers to become an active participant in their own health outcomes. * Assist Customer in overcoming barriers to better health * Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars. * May perform biometric screenings, including finger sticks, blood pressure, body composition, etc. * Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes. * Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc. Qualifications: * Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion * Bachelor's degree in a health-related field. Master's degree preferred. * Registered Dietitian licensed in respective state is preferred * CPR/BLS certification through the American Red Cross or American Heart Association is required. * High energy level, with dynamic presentation skills is required. * Positive role model in demonstrating healthy behaviors * Passion for health improvement * Ability to work independently * Customer-centric focus * Ability to proactively collaborate professionally with the client and other matrix partners. * Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients. * Proven administrative abilities, with strong computer and software application skills. * Bilingual Spanish is preferred Bonus points for: * CHES (Certified Health Education Specialist) * Motivational interviewing training/experience. * Smoking cessation and diabetes experience. This position is based in person, in Miami Florida. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

As a Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience. Key Responsibilities: * Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders. * Industry Expertise: Deeply understand your clients' businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals. * Relationship Building: Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna's voice is heard and valued. * Market Insights: Keep clients informed about the latest industry trends, helping them stay ahead of the curve and leveraging Cigna's solutions to meet their evolving needs. * Financial & Underwriting Expertise: Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna's solutions, including specialty products, and offer creative, proactive solutions to meet their needs. * Portfolio Management: Drive growth, earnings and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna's relationships through cross-selling additional products and services. * Collaboration: Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions. * Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving. * Channel Management: Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources as needed to maintain success. What You Bring: * Strong relationship-building skills and a passion for developing deep client connections * Expertise in financials, underwriting, and providing strategic solutions * A collaborative mindset with the ability to work effectively across teams * Proactive, creative thinking to develop tailored solutions for each client * A desire to grow with a company that's committed to delivering innovative solutions in an ever-changing industry At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. If you're driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you! Qualifications * Bachelor's degree or equivalent experience. * Experience: 3+ years of experience in health benefits or client management Skills: * Strong communication, sales negotiation, and relationship-building skills. * Proven ability to manage and grow client relationships, particularly with clients * Experience in sales, marketing, underwriting, or operations is preferred. * Financial acumen with the ability to identify and drive growth opportunities within the book of business. * Additional: Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

**The Principal roles leads strategic product development and innovation for the Coverage Review Organization (CRO), driving execution of coverage review solutions across pharmacy and medical benefit management. This role blends product management and implementation strategy to deliver seamless experiences for health plan partners and members, ensuring compliance, operational excellence, and client satisfaction.** **The position influences enterprise transformation, staying ahead of market trends, regulatory changes, and technology to maintain competitive, innovative strategies. It requires close collaboration with Pharmacy Benefit Services (PBS) product and clinical teams to co-create solutions, integrate clinical insights, and ensure excellence throughout the product lifecycle.** **Key Responsibilities** **Define and execute product vision, strategy, and roadmap aligned with enterprise objectives and regulatory requirements.** **Lead and support the end-to-end product lifecycle activities, including ideation, design, enhancements, and performance monitoring.** **Utilize market insights, client feedback, and operational data to inform product innovation and continuous improvement.** **Establish success metrics and KPIs for product performance and refine based on outcomes.** **Oversee implementation of new products and enhancements across CRO, ensuring readiness of systems, workflows, and teams.** **Develop structured implementation plans integrating compliance standards and client-specific requirements.** **Partner with cross-functional teams (Operations, IT, Compliance, Clinical) to ensure timely and accurate delivery of solutions.** **Serve as the primary escalation point for client readiness issues, driving resolution and maintaining strong relationships.** **Influence long-term product roadmap decisions impacting pharmacy and medical drug authorization processes.** **Represent CRO in enterprise forums, advocating for operational needs and client priorities.** **Stay abreast of industry trends, emerging technologies, and best practices.** **Conduct competitive analysis to ensure products are differentiated and deliver maximum value.** **Qualifications** **Bachelor's degree in Pharmacy, Pharm.D. preferred, with current active U.S. Pharmacist License** **Minimum of 10+ years in product management, client implementation and operations leadership within pharmacy benefit management.** **Experience in Regulated Markets/CMS/Medicare/Medicaid** **Proven track record of delivering complex product solutions and driving operational readiness at scale.** **Strong knowledge of pharmacy and medical drug authorization processes, compliance standards, and payer/provider dynamics.** **Exceptional leadership, communication, and stakeholder management skills.** If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 141,500 - 235,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (********************************************** . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income, or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come. The Opportunity The New Product Pricing Actuary will analyze, price and assess the risk of new designs and improvements to existing products. As a New Product Pricing Actuary, you will oversee the work of an actuarial analyst and collaborate across all areas of the company. Job Responsibilities * Price and assist in the development of new annuity products (Fixed, Fixed Indexed and Registered Index-Linked) and riders (Income and Death Benefit) * Translate complex pricing concepts/analysis into a simplified, easy to understand results * Assess risks associated with annuity products/riders and analyze mitigants for those risks * Review new strategies and their potential impacts on pricing returns and renewal rates * Build detailed, comprehensive pricing models based on product design * Balance pricing granularity vs. efficiency; balance detail with realistic best practice * Demonstrate results are in line with corporate standards * Anticipate internal / external business challenges and / or regulatory issues * Manage and/or oversee work of one actuarial analyst * Collaborate with the New Product Pricing Lead * Collaborate across MassMutual Ascend Product and Pricing, Enterprise Risk Management, Financial Actuarial, Finance, Sales, Marketing, Legal and IT; MassMutual Corporate Actuarial and Business Analytics, Enterprise Risk Management and Investment Management; and third-party relationships such as reinsurers Minimum Qualifications * Must have obtained ASA * At least 7 years of experience * Working knowledge of annuity pricing, including STAT accounting * Experience with actuarial projections and analysis of Fixed Indexed Annuities and Registered Index-Linked Annuities * Experience with actuarial projection software * Strong analytic skills * Solid communication and interpersonal skills * Attention to detail and ownership of results Ideal Qualifications * Must have obtained FSA * Experience with Prophet modeling software * Extensive knowledge or pricing experience with Registered Index-Linked Annuities, Fixed Indexed Annuities, and Fixed Deferred Annuities * Supervisory experience What to Expect * Focused one-on-one meetings with your manager * Focused one-on-one meetings with your direct report * Ongoing opportunities for development and learning * Working in a fast-paced environment with available flexible work schedules * A place to grow your career in a culture that inspires, rewards and develops employees * Small company feel with a focus on meeting customer's needs today and also well into the future Why Join Us. At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community. MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply. At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..

The Category Management Advisor is responsible for procuring consulting and professional services for the Information Technology organization. This role partners with leading technology consulting firms to support multiple lines of business. The advisor manages competitive sourcing processes and guides stakeholders in selecting the most suitable suppliers and solutions to meet business objectives. Success in this position requires expertise in navigating dynamic requirements aligned with strategic business and IT goals. The advisor must be adept at engaging suppliers and influencing stakeholders across various management levels to achieve optimal outcomes. Key Responsibilities Draft, redline, and negotiate master service agreements (MSAs) and statements of work (SOWs) with robust information protection provisions. Negotiate and execute MSAs with technology service providers, ensuring compliance with Cigna's contractual standards to minimize corporate risk. Establish and maintain supplier performance measurement and reporting mechanisms. Analyze business requirements, supplier relationships, and processes to enhance performance and deliver greater value. Recommend sourcing strategies, process improvements, and supplier relationship models for enterprise-wide adoption. Evaluate supplier market rates and historical cost trends to negotiate consulting rate cards and role definitions. Develop timelines and coordinate cross-functional teams to implement sourcing strategies and initiatives. Oversee day-to-day execution of sourcing and contracting processes, leveraging subject matter experts as needed. Collaborate with business stakeholders to develop RFPs and supplier evaluation tools. Formulate negotiation strategies, including detailed financial analyses to benchmark costs against market standards. Lead negotiations in partnership with business teams and Supply Chain Management leadership. Monitor and report progress against sourcing objectives and performance metrics. Qualifications Bachelor's degree strongly preferred, ideally in Business, Supply Chain, Information Technology, or a related field. Proficiency with SAP Ariba (or similar source-to-pay and contracting platforms) and Oracle financial systems; experience with Icertis or other contract lifecycle tools is a plus. Exceptional communication, facilitation, and leadership skills with the ability to influence and motivate cross-functional teams. Strong organizational and time management skills with attention to detail. Advanced analytical skills and financial acumen. Proven ability to solve complex problems and make sound decisions in dynamic, fast-paced environments. Skilled in articulating solutions to senior executives and driving alignment on strategic initiatives. Demonstrated ability to apply fact-based negotiation principles and perform total cost analyses to support ROI decisions. Expertise in market and industry analysis, including cost structures and strategic implications of industry trends. Commitment to enterprise vision, values, and goals. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Village Fertility Pharmacy Group ("VFP") which is now part of Freedom Fertility Pharmacy supports patients on their journey to parenthood through efficient, compassionate customer service and expert clinical support. VFP is a private equity sponsored network of fertility-focused specialty pharmacies dedicated to offering "best in class" service and education. With a combined experience of greater than 70 years, VFP has developed a deep understanding of the complicated nature of infertility treatments and the unique needs of infertility patients. Headquartered in Boston, MA, VFP has locations strategically positioned in MA, IL, AZ, and CA to optimally service the entire US fertility market. This is an onsite position located at: 8425 N. 90th St. Ste 8; Scottsdale, AZ The Pharmacy Fulfillment Technician, under the supervision of a pharmacist, is responsible for ensuring the correct and safe dispensing of prescription medications. The ideal candidate will possess strong skills in customer service, communication, and problem solving, and will exhibit excellent attention to detail, flexibility, and a willingness to learn and be a team player in a fast-paced, rewarding work environment. Responsibilities * Pick medication orders/ * Pack and shipping prescription orders. * Complete patient prescription pick-ups. * Other pharmacy tasks as needed to ensure accuracy and a positive patient experience. Requirements * Current and active State of AZ Pharmacy Technician License or State of AZ Pharmacy Technician Trainee License required. * CPhT License a plus. * 1+ year(s) experience as a fulfillment pharmacy technician required. * Experience in specialty or mail order pharmacy a plus. * Strong customer service skills required. * Solid computer skills and ability to learn new systems. * Must be able to work Monday through Friday - 8:30 am -5pm Arizona time and one Saturday monthly from 9:30 am -1:30 pm Arizona time. What we offer: * Day 1 medical insurance * 401(k) plan with employer match * Paid Time Off * Competitive Benefit package * Growth and Advancement opportunities If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Are you passionate about using data to make a difference in healthcare? At Evernorth, we believe that smart, compassionate experts can unlock new possibilities for patients and communities. As a Market Insight Senior Analyst, you'll help shape the future of healthcare by turning complex data into strategies that drive innovation and improve lives. If you're ready to grow, collaborate, and make an impact, we invite you to join our ambitious team. Responsibilities Collaborate with cross-functional teams to uncover opportunities and deliver impactful research insights. Translate data into clear, actionable recommendations that inform strategic decisions. Develop reproducible analytical solutions using tools like R, Python, and SQL to address business and research challenges. Create compelling reports, visualizations, and presentations that communicate findings effectively. Drive continuous improvement in data analytics practices and governance. Qualifications Required: 1+ years of applied healthcare research experience. Proficiency in statistical programming (SAS, R, STATA, or similar) and SQL. Experience working with large healthcare datasets, including medical and pharmacy claims. Strong communication skills and ability to convey complex insights clearly. Preferred: Bachelor's degree in a quantitative or social sciences field (such as epidemiology, public health, or health economics). Master's degree or higher in a related field. Experience with real-world data (RWD) and real-world evidence (RWE). Knowledge of medical coding schemas (ICD, CPT, HCPCS, NDC, SNOMED). Familiarity with data visualization tools and best practices. At Evernorth, we are driven by curiosity, compassion, and a commitment to excellence. If you are excited to use data to make a real difference and want to grow as a leader in healthcare research, we encourage you to apply and help us build a healthier future for everyone. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

As the Team Leader, LTD Claims Case Management, you will be responsible for validating that all LTD claims are accurately and fairly adjudicated according to plan provisions, established best practices and within state and federal guidelines. As the Team Leader you must be able to manage and resolve issues that pertain to claim administration procedures cost containment activities, reports and quality control issues. You will serve as primary resource for the team and provide direction to the staff members by setting objectives, communicating progress and goals, and holding the staff accountable for adhering to all quality assurance, turnaround times, best practice standards, and operational efficiency. You are also responsible for assisting staff with career development and career progression. The Team Leader partners with internal cross functional areas for program direction, goal setting, service delivery and development of action plans and leveraging bench strength. You will also work with external customers to enhance the overall experience for the customer. The Team Leader is responsible for the overall functioning of the department. You are A true leader who fosters a culture where diverse thoughts, experiences, and backgrounds are valued and celebrated Empowering to employees to take the initiative to further team and company goals and encourage candor and transparency able to create a safe environment to try new ideas and make mistakes and able to demonstrate the courage to make difficult decisions and have candid conversations Able to demonstrate a high performance standard for employees and team Balances risk with growth opportunities Able to maintain a strong external focus, voice of customer, industry and regulatory Strategically aligned to processes and resources for future goals and objectives You will Manage People 40% Develop employee goals to promote career growth that enhance level of knowledge for future opportunities Cross collaboration with business partners including Life and Disability, CRU, SIU, Sales Force, Group Quality Management and other areas within the company Promote leadership model to support Guardian values Develop and communicate objectives and performance goals for the department Managing direct report's performance by coordinating with HR business partners to develop coaching plans and performance improvement plans Create yearly action plan based on the results from the employee engagement survey Manage Risk 30% Based on feedback from technical consultant review daily, weekly and monthly reports on team productivity 1) for operational reporting and monitoring purposes; and 2) to identify trends and training opportunities Coordinate and monitor overpayment recovery efforts, vendor/legal negotiations and tracking for liability and reporting purposes Monitor claim turnaround times to validate decisions are made within DOL and policy time frames Oversee settlement checks in accordance with settlement agreements Assist in self-testing for MARs Financial Control Train and Develop 20% Develop training tools in conjunction with technical experts to deliver training to the staff Empower staff through brainstorming sessions to revise workflows and procedures that promote best practices Support strategic initiatives from a Life/DI claim perspective with contract rewrites and related projects Prepare agenda, schedule and facilitate team meetings Mentor, coach, supervise and develop talent of direct reports by recommending and coordinating training plans for individuals to exceed personal and departmental goals and objectives Review claim staff QA assessments for training or enhancement opportunities Manage Processes 10% Identify Continuous Improvement opportunities by reviewing process and eliminating unnecessary steps Validate refund and returned checks are processed in an accurate and timely manner and in accordance to departmental policy Assist manager with departmental budget and vendor expenses Identify claim success stories that promote Guardian's value proposition You have Minimum of 5 years of LTD claims experience Bachelor's Degree in related field and/or equivalent relevant disability work experience Previous leadership experience in decision making, trouble shooting, staff development, and related skills and abilities Excellent organizational and time management skills Excellent math aptitude and analytical skills Professional oral, written and presentation skills Strong PC skills, including Microsoft Office applications Extensive knowledge of Guardian's disability products, business rules and procedures DCMS claim system knowledge a plus Familiarity with mandated state and federal regulations Travel and Office Model This is a fully remote role with possible minimal travel to other locations and conferences Salary Range: $58,620.00 - $96,300.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

We are seeking a strategic and experienced Legal Compliance Manager of Enterprise Incident Response. This role will manage privacy incidents and a team of privacy incident investigators and compliance professionals responsible for proactively researching, analyzing, and reporting on privacy incidents, including unauthorized disclosures and data breaches. This role requires advanced critical and strategic thinking to collaborate cross-functionally with business units, legal, compliance, and technology teams to identify root causes, implement corrective actions, and establish preventative measures that minimize organizational risk and drive continuous improvement. This role requires experience in investigating large incidents, seasoned judgment, diplomacy, exceptional communication skills, and a demonstrated ability to identify and resolve issues proactively. This role will report to the Director of Enterprise Incident Response. **Key Duties and Responsibilities** + Partner with the Director of Enterprise Incident Response to implement and maintain an effective incident response program, including building cross functional partnerships with business teams to build a culture of effective and timely reporting and issue management. + Lead the research, management, and resolution of privacy issues presented to the Privacy Office. + Design and deliver privacy compliance training programs; perform auditing and monitoring activities to ensure ongoing adherence to regulatory requirements and internal policies. + Prepare and issue required notifications to clients, business partners, and government regulators in accordance with applicable laws. + Monitor the performance of the incident response program while taking appropriate steps to improve its effectiveness. + Act as an advisor to the business in all aspects of incident response and other privacy-related questions (risk assessment, regulatory reporting, etc.). + Serve as a subject matter expert and compliance resource for internal and external partners. + Collaborate with other departments including the legal team, to direct compliance issues to appropriate existing channels for investigation and resolution. + Respond to cybersecurity and privacy incidents, complaints received from customers, third parties, regulators and areas of the business. Assist with the investigation of such incidents in a consistent, uniform manner. + Monitor, and as necessary, coordinate incident response activities of other departments to remain abreast of the status and to identify trends. + Manage a team of Sr. Analysts responsible for handling day-to-day and large privacy incidents, ensuring thorough investigation, careful documentation, and timely resolution of incidents in a high-volume, fast-paced environment. + Collaborate with Privacy Legal and Compliance Operations, IT, Cigna Information Protection, and Enterprise Risk Management, and other stakeholders to ensure coordinated incident handling and timely resolution. + Partner with Cigna Information Protection team to test and execute the cyber-incident response playbook for key clients. + Lead key client relationships to ensure all contractual and costly performance guarantees are met, including reporting incidents in accordance with the contract and perform ongoing daily communication with clients until incident is closed. + Support strategic compliance initiatives, including internal and external audits, policy development, and employee training. **Qualifications** + Bachelor's degree + **5+ years of experience managing large privacy incidents.** + Healthcare and/or PBM privacy and compliance experience required + Demonstrated experience leading teams and driving incident management processes. + Strong analytical, communication, and interpersonal skills; proven ability to work cross-functionally and influence stakeholders. + Knowledge of State and Federal breach notification laws, including HIPAA. + Demonstrated competency with privacy management software and incident tracking tools. + Ability to manage multiple priorities in a fast-paced, matrixed environment and adapt to evolving regulatory requirements. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 101,600 - 169,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (********************************************** . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

We are looking for a candidate to conduct advanced and exploratory analytics, generating actionable insights and resources to strategically design and/or enhance pay for performance programs. Responsibilities Collaborate and work closely with stakeholders to design and evaluate VBC programs with a focus on Specialty VBC. Example areas include Nephrology, hospital Accountable Care Organization (ACO) programs, Episodes of Care/Bundle programs, Oncology Medical Home, etc. Design and build financial models under supervision for new VBC programs and build and manage annual reconciliation for pilot and mature programs. Apply robust and appropriate statistical and clinical rigor using advanced analytic techniques including but not limited to risk adjustment, episode analytics, statistical modeling, power analysis, matched case control studies etc. Derive actionable insights from healthcare data (claims, clinical, pharmacy, externally sourced) to engage and enable our provider/clinical partners. Work with IT partners to deploy actionable insight into accessible solutions for our provider/clinical partners. Present analytic findings and recommendations to technical and non-technical business partners and leadership to drive data driven strategies. Explore innovative solutions to business questions/problems Qualifications This position requires healthcare and insurance content knowledge, analytics expertise with a focus on data extraction, data analytics and financial modeling and VBC expertise to support Cigna's affordability strategy 5+ years' experience in related healthcare analytics or VBC research Strong technical skills required to extract, transpose, and analyze Big Data housed in Databricks and Teradata using SQL and Python, SAS or R Strong Healthcare data knowledge and hands on experience (medical claims data, clinical data, pharmacy data and eligibility data) Strong medical economics and healthcare financial modeling experience Knowledge of ACO, bundles, episodes, etc. is required Statistical training in school or through work (ability to formulate and execute appropriate confidence intervals, power analysis, bootstrapping, regression modeling, etc.) required Advanced visualization skills using Tableau, Python or R preferred Ability to consistently deliver on-time while managing multiple projects at the same time Ability to work under supervision as well as independently based on project requirements Ability to successfully navigate and contribute in a highly matrixed environment Enjoys problem solving and creating innovative solutions Strong verbal and written communication skills Advanced degree or equivalent experience in Statistics, Biostatistics, Economics, Epidemiology, Health Outcomes Research, Actuarial Science, or Data Science is highly desirable If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and by prioritizing their needs above all else. We Live Mutual. * POSITION IS 100% REMOTE/VIRTUAL* Work from home anywhere in the United States We are seeking a DI Underwriter to join our team! You will be responsible for working with our customers, agents and brokers during the individual disability income insurance sales and service process. The Opportunity * Become a part of a dynamic team that is helping Americans protect the ones they love * Highly competitive pay & benefits on the first day * 100% remote/virtual position - work from home anywhere in the US The Team It is an exciting time to be and underwriter at MassMutual! MassMutual is going through a digital transformation while continuing to be a leading customer-centric company. The team is composed of underwriters supporting our MassMutual Financial Advisors (MMFA) distribution channel. We support MassMutual career agents, individual brokers and the consumers they serve. The team culture is collaborative, cross-functional, and uses old and new technologies combined with a work/life balance. The Impact We are looking for the right candidate to join our team. The chosen candidate will be tasked with developing the skills needed to underwrite disability insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds and knowledge. Roles and Responsibilities * Evaluate and handle all underwriting aspects of disability insurance applications. * Understand underwriting policies, guidelines, practices, and procedures. * Determine whether to accept, modify, or decline a risk through evaluation of an individual's risk profile including medical history, occupational hazards, financial background, etc. * Build trust by providing efficient, quality service to our MMFA agents, brokers, and field office staff. * Communicate effectively with the field to explain underwriting decisions and facilitate placement of business. * Tailor communication style to fit a variety of target audiences, foster relationships and facilitate placement of business. * Collaborate with stakeholders to gather information necessary for decision-making and selecting profitable risks. * Influence and champion changes to improve processes while maintaining morbidity expectations. * Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across the competitive landscape. * Work independently with minimal direction and be comfortable with ambiguity. The Minimum Qualifications * High school diploma or GED * 3+ years of proven success underwriting disability insurance in a fast-paced work environment. * $7K+ approval authority in disability insurance underwriting. The Preferred Qualifications * Bachelor's degree * 5 Years+ of proven success underwriting individual disability insurance in a fast-paced work environment * Approval limits of $10K+ IDI, $15K+ BOE, $250K+ Buy/Sell without a second signature * Exams completed toward industry designations i.e., DIA/DIF, AALU/FALU, FLMI, etc. * Thorough knowledge of all aspects of risk selection (medical, non-medical, financial). * Excellent understanding of key underwriting concepts, best practices and in the implementation of necessary risk management controls * Thorough knowledge of underwriting administrative systems, product rules, guidelines and medical factors impacting morbidity with a keen ability to position the underwriting decision to the field * Ability to think critically and problem solve using data to drive toward resolution * Technological/digital savvy with high intellectual curiosity * Demonstrated track record of working with minimal supervision, being a self-starter and working with others in a team environment * Proven customer service and communication skills * Positive, inclusive, agile, and collaborative mindset * Strong verbal and written communication skills * Flexibility to handle changing priorities * Collaborative team player with the ability to contribute to a positive work environment. What to Expect as Part of MassMutual and the Team * Regular meetings with the DI Underwriting Team * Focused one-on-one meetings with your manager * Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups * Access to learning content on Degreed and other informational platforms * Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-Remote #LI-JA1 Salary Range: $65,800-$86,300 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

The Claims & PR Advocate is a phone queue-based position responsible for servicing inbound claim-related calls from members, providers, and provider office staff. Advocates will handle back-to-back calls throughout the day, with occasional outbound calls required to resolve claim issues. This role demands strong multitasking, technical proficiency, and independent problem-solving skills. Note: This position requires a Bachelor's degree to qualify. Key Responsibilities: Answer inbound calls from members and providers regarding claims, contracting, and provider relations. Work in a structured call queue environment, handling a high volume of calls daily. Make outbound calls as needed for issue resolution or follow-up. Use multiple applications during calls to research and resolve inquiries. Call topics may include: Claim status inquiries and explanations Requests for claim reprocessing or adjustments Provider contract questions and demographic updates Authorization corrections to ensure proper claim payment Requests for duplicate EOBs or check reissuance Escalated issue handling via Advocate Handoff/Help Request (AHHR) Complaint submissions on behalf of members or providers Emailing resources and documentation to callers Required Skills: Proven customer service experience Prior experience in Evernorth Behavioral Care Specialist/Advocacy role preferred Experience handling behavioral health claims and provider relations calls is a plus Ability to thrive in a virtual team environment Strong interpersonal and communication skills Effective listening and organizational abilities Technical aptitude with multiple systems and applications Independent problem-solving and time management skills Proficient typing and PC skills Training Schedule: Monday through Friday, 8:30 AM - 5:00 PM CT Work Schedule: After training, shifts are Monday through Friday between 7:00 AM - 7:00 PM CT The recruiter will provide specific shift options Education Requirement: Bachelor's degree is required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 24 - 36 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.