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Guardian Life jobs

- 178 jobs
  • Business Resource Center, Advanced Planning Consultant

    Guardian Life 4.4company rating

    Remote Guardian Life job

    The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where we concentrate our efforts on the high income, high net worth and closely held business owner marketplaces. Our associates are thought leaders in the advanced markets world applying uncommon thinking to common or unique planning issues or strategies. We help protect, expand, and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or business owner clients. You will Utilize proprietary software platforms to uncover sales opportunities for Guardian's various product lines, including life and disability insurance, mutual funds and annuities, by: Preparing business valuations and model income and estate tax reductions strategies Reviewing 1040 returns as well as 1120/1120S/1065 business tax returns Analyzing balance sheet and income statements to evaluate the liquidity, solvency and financial strength of businesses Work closely with the BRCs Advanced Case Design Team to create proprietary/unique presentation packages/sales concepts to drive activity and sales within the advanced markets space. Additional Responsibilities Include: Provide technical case support to financial representatives and brokers to identify advanced markets opportunities and design cases that fulfill the needs of prospects and clients and drive sales. Work closely with Guardian's broker dealer (Park Avenue Securities) to drive revenue through PAS's multifaceted product platform. Educate producers, so they can effectively convey advanced planning recommendations to prospects and clients and educate a client's professional tax and legal advisors on concepts and techniques unfamiliar to them. Demonstrate superior presentations skills in all areas of advanced planning. Clearly and concisely explain the tax, legal, and financial/cost aspects of various sales opportunities and financial products in the business, personal, estate, executive benefits, asset protection, retirement planning and charitable planning markets. Collaborate with key enterprise-wide collaborators to facilitate “one-stop shopping” for producers to ease the process of conducting business and to ensure complete and thorough case analysis to discover all planning and cross-offer opportunities. Effectively partner with producers by thoroughly understanding the roles, responsibilities, opportunities, challenges, and mentality of a producer. Be the subject matter expert on various advanced planning concepts to assist in creating and updating marketing collateral. You have Juris Doctor (JD) law degree required CPA preferred CFP/CLU/ChFC preferred Expert knowledge of tax planning, exit planning, business succession, executive benefits, asset protection, estate, retirement planning and charitable planning to identify and develop opportunities in conjunction with our producers Comprehensive knowledge of business owner marketplace and advanced markets concepts and use of financial products in advanced markets strategies Working knowledge of life insurance and disability insurance for businesses (e.g., DIBO, BOE) Superior verbal, written and presentations skills Superior analytical and research skills The flexibility to work efficiently on multiple projects, respond to rapidly changing priorities and work within tight deadlines Leadership Qualities: Analytical and Critical Thinking Ability to positively influence Adapt to change Collaborate Well with Others Customer Focus Demonstrate Initiative and Proactivity Accountable for Results Information Seeking Respect for Diversity Self-Assurance Salary Range: $116,350.00 - $191,155.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
    $116.4k-191.2k yearly Auto-Apply 60d+ ago
  • Appeals Case Manager II, Group Disability Insurance

    Guardian Life 4.4company rating

    Guardian Life job in Harrisburg, PA or remote

    Guardian is seeking individuals with Group Disability claims experience to join our dynamic Appeals Team. The **Appeals Case Manager II** (ACM 2) is responsible for adjudicating assigned appeals for Group Life and Disability claims. The ACM 2 provides a full and fair reconsideration review, as required under the Employee Retirement Income Security Act (ERISA), by thoroughly assessing the claim file and applying plan provisions in accordance with applicable state and federal regulations. This role supports Group Short-Term Disability, Long-Term Disability and Life Waiver of Premium appeals. You are A highly motivated and reliable individual who can work with varying levels of supervision - independently or collaboratively. You are detail-oriented and a decisive decision maker who can manage multiple priorities at the same time with a positive attitude. You have + A minimum of 5 years of Group Disability and/or Life claims experience + A minimum of 3 years of experience handling appeals or complex claims (preferred) + Bachelor's Degree (preferred) or equivalent professional experience. + A client focus with excellent verbal and written communication skills + Strong problem-solving, analytical, math aptitude and information research skills + Demonstrated ability to manage multiple tasks in accordance with regulatory requirements + The ability to remain flexible due to changing business needs You will + Utilize effective claim management skills to plan, implement, and execute the investigation of disputed claims; ensure timely and compliant appeal resolution + Identify and interpret relevant plan language and thoroughly investigate all claim issues to make an accurate and non-biased appeal determination + Evaluate medical, financial, and other claim information in consultation with clinical/vocational professionals for the purpose of resolving disputes. + Utilize proactive outreach to provide superior customer service to all internal and external customers + Identify legal and/or compliance scenarios that require additional research; facilitate resolution + Maintain current knowledge of all ERISA and Department of Labor guidelines. + Independently prioritize workload based on individual and departmental deadlines + Readily share insights and learnings with claims colleagues Location This is a remote position. **Salary Range:** $58,620.00 - $96,300.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
    $58.6k-96.3k yearly 13d ago
  • Dedicated Client Service Partner - Arlington/Richmond, VA - Hybrid - Cigna Healthcare

    The Cigna Group 4.6company rating

    Remote or Arlington, VA job

    Is service your passion? Do you enjoy problem solving and helping others achieve the best outcome? We are looking for a dedicated onsite specialist to provide exemplary customer and client service of our Cigna products, benefits, and claim processes. As the Dedicated Client Service Partner you can take your career to the next level and have regular opportunities to present your big ideas. Want to make a difference? **How you'll make a difference:** As the Dedicated Client Service Partner you're an extension of the Cigna Account Management team. You have a critical role applying your relationship management skills to develop a partnership with a key client as our onsite liaison, and bringing key insights and program delivery opportunities to the Account Management Team's strategy discussions to ensure we continue to provide solutions that exceed service expectations to access care. **_Requires onsite presence at least 1 - 2 days per week at 1201 Wilson Blvd, Arlington, VA 22209 or_** **_501 S 5th St, Richmond, VA 23219_** **_._** **Responsibilities:** + Deliver hands-on, dedicated, personalized support to the Client, their employees, and the HR Team + Respond to, own and assist with escalated, complex issues and inquiries from the Client's benefits delivery team and/or the employees. Including but not limited to complex claims, authorizations, denials, appeals, incentive issues, etc. + You will provide education and guidance around plan offerings, benefit optimization, steerage, as well as tool and resource navigation. This may include lunch and learn sessions, presentations, or general communication development in alignment with client's programs and services (mycigna.com, incentives, discount programs, health savings account, etc.) offered + Manage new hire onboarding and open enrollment/health fair support + Assist with client wellness activities **Qualifications:** + High School Diploma or GED required, advanced degree preferred + 3+ years of experience in the Healthcare Industry, Pharmacy, or PBM highly preferred + Client facing experience preferred + Ability to manage multiple priorities and deadlines independently and pro-actively + Ability to negotiate, manage expectations and creatively problem-solve effective client solutions + Ability to pivot seamlessly from customer interaction to client level updates, communication, and coordination + Excellent presentation skills + Previous success in delivering Customer and Client communications highly preferred + Candidate must meet travel requirements for this role If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $100k-133k yearly est. 60d+ ago
  • Senior Compliance Analyst - Park Avenue Securities

    Guardian Life 4.4company rating

    Remote Guardian Life job

    Guided by our company Purpose of “Inspiring well-being for our colleagues, consumers, and communities,” we are committed to building a best-in-class Law Department. We drive a high-performance culture across our Legal, Compliance, and Government Affairs functions, aligned to “what” we deliver (i.e., our goals and objectives) and “how” we demonstrate our values and behaviors while focusing on the customer. We do this through leveraging a series of core capabilities, which includes accountability, interpersonal effectiveness, ability to demonstrate business savvy, being a subject matter expert, all while supporting the Law Department's Mission to be a trusted advocate and advisor to drive strategic solutions that advance Guardian's purpose, priorities, and values. Do you want to be part of a collaborative Compliance Legal Team? As a Senior Compliance Analyst, Park Avenue Securities, and Park Avenue Investment Advisory, you will conduct branch office inspections using risk-based testing methodologies to ensure compliance with FINRA Rule 3110 and, in certain circumstances, various state insurance laws. The Lead Compliance Analyst is responsible for developing a risk-based plan for the branch office inspection, executing the plan, and delivering the results verbally and in writing to various partners. You are An enthusiastic, self-motivated, high-energy individual who enjoys working in a team environment while executing responsibilities independently. Your ability to multi-task but prioritize allows you to deliver high-quality results in a timely fashion. You will Conduct branch office inspections utilizing risk-based testing methodologies. This includes obtaining background information, analyzing data, determining relevant sample sizes, and conducting testing. Review additional materials and conduct interviews, as needed, to support risk-based testing methodologies or follow-up on potential business risk exposures. Use the results of your risk-based testing in conjunction with your expertise and judgment to assess the adequacy and effectiveness of the control environment in the branch office. Timely communicate preliminary findings to your manager and branch office management verbally and then in writing. Assist, as appropriate, with corrective action plans to ensure proper remediation is taken at the branch office and verify the completion of plans. Run multiple inspections simultaneously while timely delivering high-quality results. Stay current with industry and regulatory developments and proactively identify opportunities to improve the branch office program. Volunteer and otherwise assist on other department projects and initiatives. You have Broad knowledge of the financial services industry and FINRA, SEC and State rules and regulations along with a familiarity of state insurance laws (inclusive of NAIC). 3-5 years of broker-dealer and registered investment advisor compliance experience, with experience at an insurance-affiliated broker/dealer as a plus. Prior examination, auditing or testing experience. Series 7; 24 licenses required or obtained within 120 days. A bachelor's degree Strong interpersonal, organizational, and analytical skills. Excellent written and verbal communication skills with comfort making presentations in various settings. No restrictions on travel and extended periods away from home. Reporting Relationships As our Compliance Analyst, you will report to the Compliance Leader. Location /Travel Remote role with WFH flexibility. Travel to Guardian offices as needed when requested by the People Leader. Travel: 50% for business purposes. Salary Range: $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
    $67.5k-110.8k yearly Auto-Apply 60d+ ago
  • Strategic Account Executive; U500 (Hybrid/Atlanta, GA)

    Cigna 4.6company rating

    Remote or Atlanta, GA job

    As a Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience. Key Responsibilities: Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders. Industry Expertise: Deeply understand your clients' businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals. Relationship Building: Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna's voice is heard and valued. Market Insights: Keep clients informed about the latest industry trends, helping them stay ahead of the curve and leveraging Cigna's solutions to meet their evolving needs. Financial & Underwriting Expertise: Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna's solutions, including specialty products, and offer creative, proactive solutions to meet their needs. Portfolio Management: Drive growth, earnings and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna's relationships through cross-selling additional products and services. Collaboration: Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions. Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving. Channel Management: Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources as needed to maintain success. What You Bring: Strong relationship-building skills and a passion for developing deep client connections Expertise in financials, underwriting, and providing strategic solutions A collaborative mindset with the ability to work effectively across teams Proactive, creative thinking to develop tailored solutions for each client A desire to grow with a company that's committed to delivering innovative solutions in an ever-changing industry At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. If you're driven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you! Qualifications Bachelor's degree or equivalent experience. Experience: 3+ years of experience in health benefits or client management Skills: Strong communication, sales negotiation, and relationship-building skills. Proven ability to manage and grow client relationships, particularly with clients Experience in sales, marketing, underwriting, or operations is preferred. Financial acumen with the ability to identify and drive growth opportunities within the book of business. Additional: Demonstrated success in managing large, complex client accounts with a focus on relationship-building and revenue growth. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $86k-116k yearly est. Auto-Apply 41d ago
  • AI Innovation Lead - Data Science Lab

    Guardian Life 4.4company rating

    Remote Guardian Life job

    Lead AI Innovation Lead - Data Science Lab Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. As part of the Data & AI team, this role presents a distinctive opportunity to collaborate with the CDAO and the Head of Data Science, actively contributing to Guardian's ongoing evolution. Guardian's Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key responsibilities include data lifecycle management, insight development, and data product delivery. We are a team of data analysts, data product owners, data scientists and most importantly, data business leaders. Our solutions and actions are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL) to reimagine insurance in light of emerging technology, societal shifts, and evolving consumer needs. The DSL will expedite Guardian's transition to data-driven decision making and insight generation, fostering long-term innovation. The DSL will establish rapid testing capabilities for new technology and the translation of pioneering research into practical, enterprise-wide solutions. In this role as Managing Lead Data Scientist for the DSL, you'll be entrusted with the crucial task of managing the DSL and devising AI strategy for the Data Science team. Your responsibilities will include identifying new AI capabilities, coming up with solutions to scale the Data Science team, leveraging machine learning and artificial intelligence, to drive enterprise-wide innovation across various business lines and Guardian products. You'll collaborate with senior executives on high-impact high-visibility projects to deliver AI/ML solutions that will be market-tested and deployed to make a real difference to risk management and Guardian's overall financial performance. Successful candidates bring expertise in insurance and financial services, a passion for applying cutting-edge ML and AI insights, and the ability to design and implement data science capabilities that foster growth, competitive advantage, and customer satisfaction. Key Responsibilities Include: Leadership & Strategy Lead the Data Science Lab (DSL) by setting strategic direction, driving innovation, and ensuring alignment with Guardian Life's business goals and digital transformation initiatives. Manage and mentor a high-performing team of data scientists, fostering a culture of continuous learning, experimentation, and excellence. Monitor developments across the AI and data science community to position Guardian as a leader in responsible and effective AI adoption. Report and communicate progress, opportunities, and risks to executive stakeholders, delivering insights and recommendations in a clear, actionable manner. Innovation & Research Stay current with advancements in machine learning (ML), artificial intelligence (AI), and industry trends to identify and evaluate emerging capabilities and technologies. Collaborate with academic and industry partners to develop and test novel AI/ML methods and approaches. Introduce and apply ML/AI innovations to practical, high-impact opportunities across Guardian's business units. Create patentable technologies and methodologies that drive long-term innovation. AI/ML Development Build and lead experimentation efforts to validate the feasibility and impact of new data science techniques in real-world insurance use cases. Develop capabilities in Deep Learning, Large Language Models (LLMs), and Generative AI. Apply AI/ML to unstructured data sources such as insurance contracts, medical records, sales notes, and customer service logs. Deliver solutions that enhance underwriting risk assessment, claims auto-adjudication, and customer servicing. Operational Excellence Establish scalable processes, frameworks, and governance models for efficient and responsible AI/ML development, testing, and deployment. Assess and recommend cutting-edge tools, platforms, and technologies to enhance data science workflows and model lifecycle management. Actively participate in proof-of-concept evaluations of new data, software, and technologies. Collaboration & Integration Collaborate cross-functionally with business leaders, technology teams, and data professionals to translate business challenges into AI-driven solutions. Contribute to the standardization of data science tools, processes, and best practices across the enterprise. Function as the data science expert in internal and external meetings, including vendor engagements and industry conferences You are: You are passionate about cutting-edge technology and keen on applying new AI/ML algorithms and approaches. You are analytically driven, intellectually curious, and experienced leading the development and implementation of data and analytic solutions to solve challenging business problems. You enjoy leading and managing a team of data scientist to crack hard to solve problems with AI/ML and seeing it deployed in-market and generating value for Guardian. You enjoy collaborating with a multi-disciplinary team including data engineers, business analysts, software developers and functional business experts and business leaders. You have demonstrated track record of managing data science teams and working with business leaders. You have: PhD with 6+ years of experience, Master's degree with 8+ years of experience, or Bachelor's degree with 10+ years of experience in Computer Science, Engineering, Applied mathematics or related field 7+ years of hands-on ML modeling/development experience Extensive experience in deep learning models including Large Language Models (LLM) and Natural Language Processing (NLP) Hands-on experience with GPU, distributed computing and applying parallelism to ML solutions Strong programming skills in Python including PyTorch and/or Tensorflow Solid background in algorithms and a range of ML models Experience leading team of Data Scientist of four or more Excellent communication skills and ability to work and collaborating cross-functionally with Product, Engineering, and other disciplines at both the leadership and hands-on level Excellent analytical and problem-solving abilities with superb attention to detail Proven leadership in providing technical leadership and mentoring to data scientists and strong management skills with ability to monitor/track performance for enterprise success Location: Three days a week at a Guardian office in New York, NY, Holmdel, NJ, Boston, MA, Stamford, CT, Pittsfield, MA or Bethlehem, PA Remote Candidates who can travel up to 20% of the time to our New York office will be considered. Salary Range: $152,290.00 - $250,195.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
    $42k-75k yearly est. Auto-Apply 6d ago
  • Category Management Advisor

    Cigna 4.6company rating

    Remote or Bloomfield, CT job

    The Category Management Advisor is a strategic sourcing professional responsible for end-to-end sourcing and contracting for technology solutions across Cigna, including software and software-as-a-service (SaaS). This role drives sourcing strategies globally, manages competitive processes, negotiates agreements, and recommends suppliers that best align with business objectives. You will collaborate with internal stakeholders-including Business, IT, Legal, Information Protection, and Privacy-to negotiate complex technology agreements. The ideal candidate has experience managing multiple negotiations simultaneously, adapting to dynamic requirements tied to strategic business and IT objectives, and influencing stakeholders at various management levels. Responsibilities: Lead and manage the sourcing process from initiation to execution, ensuring stakeholder engagement and alignment. Develop category strategies considering market trends, spend analysis, strategic importance, and geographic factors. Drive sourcing initiatives across the organization, managing multiple stakeholders and competing priorities. Create timelines and organize cross-functional teams to support negotiations and contracting. Identify and execute sourcing opportunities that deliver cost savings, risk reduction, improved business outcomes, and enhanced service. Draft, review, and revise contracts, SLAs, Statements of Work, and Change Orders to optimize benefits and minimize risk. Mentor teams to understand enterprise-wide category needs and evaluate best-in-class suppliers. Monitor market conditions and cost drivers to forecast trends and inform sourcing strategies. Promote continuous improvement in sourcing and procurement processes. Build and maintain strong relationships with suppliers, stakeholders, and internal business partners. Act as a change agent and mentor, demonstrating adaptability and resilience. Provide analysis and insights to support decision-making and category initiatives. Drive total cost of ownership reductions and business improvements through supplier partnerships. Establish yourself as a trusted advisor to business units. Qualifications: Bachelor's degree in Business, Supply Chain, or related field preferred. 5+ years of relevant experience in sourcing or procurement. Proven experience negotiating software and SaaS contracts. Strong project management skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. Demonstrated leadership ability to influence and motivate cross-functional teams. Highly organized with strong time management and attention to detail. Skilled in structured problem-solving and fact-based negotiation tactics. Strong analytical, interpersonal, and collaboration skills. Knowledge of procurement and outsourcing principles, theories, and processes. Ability to thrive in a dynamic, fast-paced environment with periods of ambiguity. Experience drafting and reviewing complex contracts, including MSAs and SOWs. Familiarity with eSourcing tools such as Ariba and Icertis. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $50k-86k yearly est. Auto-Apply 11d ago
  • Operations Senior Supervisor -Express Scripts

    Cigna 4.6company rating

    Remote or Saint Louis, MO job

    The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $39k-59k yearly est. Auto-Apply 39d ago
  • Multi-Life Disability and Life Internal Wholesaler

    Guardian Life 4.4company rating

    Remote Guardian Life job

    We are seeking a highly motivated and knowledgeable individual for the position of Multi-Life Disability and Life Internal Wholesaler. As part of our dynamic sales team, you will play a crucial role in driving the growth of our multi-life disability and life insurance products. This position requires a deep understanding of the product, strong communication skills, critical thinking, and the ability to build and maintain relationships with financial advisors, brokers, and home office partners along with your external wholesalers. You will Develop an in-depth understanding of our MultiLife products, their features, and their competitive advantages. Stay up to date with industry trends, regulations, and market conditions related to our client solutions. Provide sales support to external wholesalers and financial advisors/brokers by assisting with product presentation preparation, and addressing inquiries related to MultiLife, Assist with sales strategies, case design, and proposal development. Establish and cultivate strong relationships with financial advisors, brokers, and all key partners. Act as a trusted resource by providing guidance, resolving issues, and delivering exceptional customer service. Collaborate with internal teams, such as underwriting, our Business Resource Center, Operations, and Marketing, to ensure seamless communication and effective coordination. Identify and prospect potential clients for multi-life solutions. Collaborate with external wholesalers to develop and implement strategic sales plans, targeting specific markets and segments. Sales Tracking and Reporting: Use our systems and other tools to track sales activities, manage quotes, and monitor the progress of sales campaigns. Prepare regular reports and updates for management, highlighting sales performance, trends, and opportunities for improvement. Work with MultiLife inforce account managers to help coordinate key renewal dates and marketplace delivery for our existing customers. Regarding our inforce block of business, the internal wholesaler will assist with communication between account managers, the producer, the client, and the external wholesaler as needed. You have Bachelor's degree required. Minimum of 3 years of experience in the insurance industry, preferably in a sales or wholesaling role focused on disability insurance and or life insurance. 2+ years of management experience Strong knowledge of multi-life insurance products, underwriting guidelines, and industry regulations. Excellent interpersonal and communication skills, with the ability to effectively serve our key partners, solve problems, and anticipate issues that may negatively impact our key partners and clients. Proven track record of building and maintaining relationships with financial advisors, brokers, and key partners. Salary Range: $60,000 - $67,500 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
    $60k-67.5k yearly Auto-Apply 41d ago
  • Onsite Health Educator- Evernorth- Arlington, VA

    Cigna 4.6company rating

    Remote or Arlington, VA job

    Evernorth Direct Health is an industry leading business providing custom care delivery and wellness services across four key business lines: Wellness Centers, Health Coaching, Wellness Events and COVID 19 solutions. Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine healthcare as we know it. But we can't do it alone. True change takes all of us, united in a shared vision. Health is what drives us. But it's just the start. Together, we can solve the problems others don't, won't or can't. Sound like you? Great! Here's more on how you'll make a difference: • Provide onsite face-to-face customer coaching and support • Identify customer health education needs through targeted health assessment activities. • Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals. • Empower customers to become an active participant in their own health outcomes. • Assist Customer in overcoming barriers to better health • Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars. • May perform biometric screenings, including finger sticks, blood pressure, body composition, etc. • Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes. • Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc. This position is with Evernorth, a new business within the Cigna Corporation. What we expect from you: • Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion • Bachelor's degree in a health-related field. Master's degree preferred. • Current ACLS/BLS/CPR/AED Certification • High energy level, with dynamic presentation skills is required. • Positive role model in demonstrating healthy behaviors • Passion for health improvement • Ability to work independently • Customer-centric focus • Ability to proactively collaborate professionally with the client and other matrix partners. • Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients. • Proven administrative abilities, with strong computer and software application skills. Bonus points for: • Registered Dietitian • CHES (Certified Health Education Specialist) • Motivational interviewing training/experience. • Smoking cessation and diabetes experience. This position is onsite in Arlington, VA approximately 4 days per week and in Alexandria, VA approximately 1 day per week. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $41k-53k yearly est. Auto-Apply 26d ago
  • Business Analytics Advisor (Prospect Analytics ETL) - Remote

    Cigna 4.6company rating

    Remote or Morris Plains, NJ job

    Provides expert content/professional leadership on complex Business Analytics assignments/projects. Works in collaboration with business leaders to provide strategic partnership in analytics, identify and prioritize opportunities for impact, develop analytic solutions, leverage data science and technology capabilities, embed analytics-driven processes, operationalize and measure impact, to support decision making and execution based on data, facts and analytical findings across different parts of the organization. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within Business Analytics but works on broader projects, which require understanding of wider business. Recognized internally as a subject matter expert. Responsibilities Perform standard ETL process and reporting for Account teams and Prospects Query data warehouse(s) using variety of tools available Extract data and manipulate into reports for client both internal and external Ability to assist in identification and development of automated solutions for process improvements Develop new reports, models, and analytic solutions with innovative ways to present data in order to support New Sales and Account Management teams. Consult with customers and stakeholders to help understand and interpret data requirements, issues and data requests Collaborate with multiple departments across the company including Sales and Account Management, Finance, Proposals, Pricing, Underwriting, Rebates, Retail Networks and internal Knowledge Solutions areaa Facilitate hand-offs between multiple areas and will be asked to provide SME support on multiple projects/initiativeshis will include project prioritization, timeline tracking and col Oversee and manage multiple projects and initiatives; negotiate timelines/priority with stakeholders projects Effectively communicate goals, outcomes, direction to all stakeholders including internal employees Qualifications 2+ years' of relevant working experience Experience doing ETL with SQL and Alteryx Knowledge of Python, Tableau and/or SAS EG are pluses Knowledge of AWS, Snowflake, Databricks and other Cloud-based platforms are pluses Experience with developing & automating technical processes Experience in querying data and understanding relational databases Experience with Microsoft Office software Strong business and organizational skills Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines Solid customer service, technical, analytical, and communication skills required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $106k-131k yearly est. Auto-Apply 6d ago
  • Pharmacy Technician Representative - Express Scripts

    The Cigna Group 4.6company rating

    Remote or Saint Louis, MO job

    As a Pharmacy Technician, you'll help our 95+ million members make the most of our benefit offerings. In this role, you'll set our customers at ease by helping answer their questions and providing solutions to their problems. Above all, you'll make a real impact on the lives of others, day in and day out. **Location:** 4600 North Hanley, St. Louis, MO 63134 - **Onsite position** **Work Schedules available:** + PM shift - Mon-Thurs - 3:30PM-2:00AM ( This shift may be eligible for shift differential) + AM shift - Sunday -Wednesday - 5:00AM-3:30PM **What you will do:** + Select and retrieve appropriate quantities of medication and prepare the labels that correspond. + Works as part of a team in resolving requests in Pull Department, Pull Rx, Letter processing, and Controls exception across ESI as needed. Pull Department responsibilities require walking, standing, and repetitive up and down lifting of boxes weighing 35lb and repetitive pulling of prescriptions 95% of the work time. + Pull Rx responsibilities will include pull, copy, fax, and processing. Letter processing will need to provide data entry, type customer service notes, and own total member correspondence. Controls exception will include data verification, QA, and exception processing. + Adhere to strict HIPAA regulation especially when communicating to others outside of Express Scripts. All team members will be expected to work as per Policies and Procedures (P &P) and Work Instructions with onsite or offsite departments, internal or external to the company as directed. The weights listed in Essential Functions will vary as size and needs of the department change. + All team members are expected to work with Supervisors and Management to cross-train and develop proficiency across all functional areas of the job. + Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence. + Pull requests, rescan, and work with RPh to obtain appropriate documentation to resolve request. + Controls work includes data input / validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations. + Participate in Lean and Continuous Improvement efforts internal and external to the department. + Perform all QA tasks as identified. + Complete and process data for reporting needs. + Prepare and organize work for storage both on and offsite. **What you will need:** + HS Diploma or GED required. + Valid MO Pharmacy technician license registration required. + Minimum of 1 year of relevant experience as a Pharmacy Technician. + Certified Pharmacy Technician or NHA preferred. + Strong computer skills Word and Excel. + Self-motivator with strong organizational skills, attention to detail, and exceptional time management skills. + Effective written and oral communication skills. **What we Offer:** + Health coverage effective day 1 (including medical, dental, vision). + 401(k) plan with company match. + Holiday Pay and Paid Time Off. + Education/Certification Program (Grow to Thrive). + Career Growth and Advancement opportunities. **Physical Requirements:** + Stand for lengthy periods + Lift up to 50 lbs. occasionally and 20 lbs. frequently + Perform repetitive motion with fingers, hands, and arms + Work may be in confined areas close to machinery + Work may be performed in an environment with varying levels of noise If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $30k-34k yearly est. 60d+ ago
  • Registered Representative

    New York Life 4.5company rating

    Tysons Corner, VA job

    Apply today to embark on a rewarding career in a stable, industry-leading company that prioritizes doing right by its clients! We are looking for a self-disciplined, highly motivated new team member who is interested in helping clients achieve their financial goals and building a great career as a consultative insurance agent in the process. You will leverage our expansive line of products to develop financial strategies customized for each individual, family, and business you serve. Challenging, interesting work that will motivate you every day-that's what we can offer you. Being an insurance and financial professional at New York Life is more than a profession; it's an opportunity to shape your own future. You'll receive arguably the best training in the industry, and have the chance to take control of your career with the guidance and support of one of the most respected names in the business. Let's face it. Work today is driven by change, and success depends on your ability to adapt to new technologies, consumer trends, and ways of doing business. You've got to be ready to meet new challenges and work hard, but if you're ambitious and focused, the rewards are definitely worth it. These are a few of the traits you'll need: Self-discipline, Resilience, Persistence, Determination, and an Enterprising Mindset. This is a career for the long term. Insurance and investments are at the heart of our business, and the people who sell our products are the key to our ongoing success. Unlike other companies, we understand the importance of a vibrant sales force, and we're committed to its growth. Plus, as an insurance and financial professional at New York Life, you'll benefit from the stability and reputation you gain from working with a recognized and respected leader in the industry. We've been serving the insurance and financial needs of Americans for 177 years. It's a history of achievement that you can be proud to be a part of. Discuss financial concerns and needs with potential clients identified during the fact-finding process Use guided systems to facilitate custom solutions for clients and prospects Employ marketing and business plans to grow the client base with the help of New York Life Ensure effective insurance, retirement, and business planning education through an array of service offerings, including life insurance, annuities, long-term care insurance, securities, investments, and more Improve your professional skills and knowledge through the New York Life training and development curriculum Secure industry licenses for selling securities and investment products for wealth management and advanced financial planning Strong written and verbal communication skills are required to effectively share complex ideas Ability to engage your community and leverage unique nest prospecting strategies and networks A growth mindset and sales experience are strongly preferred Solid business expertise and knowledge Possess uncompromising integrity Enterprising mindset Ability to be coachable Competitive but works well as a member of a team Basic familiarity with CRM systems Ability to analyze data efficiently
    $52k-76k yearly est. 60d+ ago
  • Underwriter - Disability Insurance

    Massmutual Financial Group 4.3company rating

    Remote or Houston, TX job

    Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and by prioritizing their needs above all else. We Live Mutual. * POSITION IS 100% REMOTE/VIRTUAL* Work from home anywhere in the United States We are seeking a DI Underwriter to join our team! You will be responsible for working with our customers, agents and brokers during the individual disability income insurance sales and service process. The Opportunity * Become a part of a dynamic team that is helping Americans protect the ones they love * Highly competitive pay & benefits on the first day * 100% remote/virtual position - work from home anywhere in the US The Team It is an exciting time to be and underwriter at MassMutual! MassMutual is going through a digital transformation while continuing to be a leading customer-centric company. The team is composed of underwriters supporting our MassMutual Financial Advisors (MMFA) distribution channel. We support MassMutual career agents, individual brokers and the consumers they serve. The team culture is collaborative, cross-functional, and uses old and new technologies combined with a work/life balance. The Impact We are looking for the right candidate to join our team. The chosen candidate will be tasked with developing the skills needed to underwrite disability insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds and knowledge. Roles and Responsibilities * Evaluate and handle all underwriting aspects of disability insurance applications. * Understand underwriting policies, guidelines, practices, and procedures. * Determine whether to accept, modify, or decline a risk through evaluation of an individual's risk profile including medical history, occupational hazards, financial background, etc. * Build trust by providing efficient, quality service to our MMFA agents, brokers, and field office staff. * Communicate effectively with the field to explain underwriting decisions and facilitate placement of business. * Tailor communication style to fit a variety of target audiences, foster relationships and facilitate placement of business. * Collaborate with stakeholders to gather information necessary for decision-making and selecting profitable risks. * Influence and champion changes to improve processes while maintaining morbidity expectations. * Leverage interpersonal and emotional intelligence skills to develop relationships with key business partners across the competitive landscape. * Work independently with minimal direction and be comfortable with ambiguity. The Minimum Qualifications * High school diploma or GED * 3+ years of proven success underwriting disability insurance in a fast-paced work environment. * $7K+ approval authority in disability insurance underwriting. The Preferred Qualifications * Bachelor's degree * 5 Years+ of proven success underwriting individual disability insurance in a fast-paced work environment * Approval limits of $10K+ IDI, $15K+ BOE, $250K+ Buy/Sell without a second signature * Exams completed toward industry designations i.e., DIA/DIF, AALU/FALU, FLMI, etc. * Thorough knowledge of all aspects of risk selection (medical, non-medical, financial). * Excellent understanding of key underwriting concepts, best practices and in the implementation of necessary risk management controls * Thorough knowledge of underwriting administrative systems, product rules, guidelines and medical factors impacting morbidity with a keen ability to position the underwriting decision to the field * Ability to think critically and problem solve using data to drive toward resolution * Technological/digital savvy with high intellectual curiosity * Demonstrated track record of working with minimal supervision, being a self-starter and working with others in a team environment * Proven customer service and communication skills * Positive, inclusive, agile, and collaborative mindset * Strong verbal and written communication skills * Flexibility to handle changing priorities * Collaborative team player with the ability to contribute to a positive work environment. What to Expect as Part of MassMutual and the Team * Regular meetings with the DI Underwriting Team * Focused one-on-one meetings with your manager * Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups * Access to learning content on Degreed and other informational platforms * Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-Remote #LI-JA1 Salary Range: $65,800-$86,300 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
    $65.8k-86.3k yearly Auto-Apply 60d+ ago
  • Sr. Vice President, Sales - Pharmacy Benefit Services

    Cigna 4.6company rating

    Remote or Philadelphia, PA job

    The Sr. Vice President of Sales is responsible for leading our sales strategy and execution across Pharmacy Benefit Services (PBS) and providing sales support for other Evernorth services. This executive will be responsible for driving new client relationships, expanding existing client relationships, and collaborating with consultants/brokers across the diverse healthcare system. The Sr. Vice President of sales will develop a high quality sales division. There will be a focus on working with senior leaders across the enterprise. This role is responsible for creating an atmosphere where people are engaged, rewarded for positive progress, and share a strong sense of ownership of the organization. Key Responsibilities: * Strategic Leadership: Develop and execute a comprehensive sales strategy aligned with corporate goals, focusing on PBS as well as support for Evernorth services and Cigna Healthcare. * Strategic Growth: Drive top-line growth through new client wins, upselling, and cross-selling to existing clients, including health plans, employers, TPAs, and government entities. Assess and evolve sales methodology as appropriate to ensure organization remains competitive in dynamic marketplace. Develop and drive the consultant relations strategy in order to win and retain business. * Team Management: Build, mentor, and lead a high-performing sales organization, including regional VPs, account executives, and business development teams. * Market Engagement: Cultivate executive-level relationships with key clients, consultants, brokers and prospects. Serve as a trusted advisor and thought leader in the PBS and healthcare services space. * Market Intelligence: Monitor industry trends, competitive landscape, and regulatory changes to inform go-to-market strategies and product positioning. * Collaboration: Partner with Product, Marketing, Operations, and Clinical teams to ensure alignment of sales initiatives with service delivery and innovation. * Performance Metrics: Establish KPIs and sales targets. Monitor performance and implement corrective actions to ensure consistent achievement of goals. Qualifications * Bachelor's degree required. MBA is preferred. * 15+ years of sales experience within the PBM or healthcare industry; previous sales leadership experience required. * Experience in managing complex client relationships required. * Ability to organize highly flexible/leveraged team and develop/implement supporting processes in a fashion that drives efficiency, responsiveness, and standardization in an environment where clients expect customization and dedicated teams. * History of developing new and innovative sales programs. * Solid understanding of healthcare market dynamics and industry regulations/initiatives. * Extensive leadership experience; including proven ability to lead teams in meeting client retention goals and growing, developing, and retaining critical resources. * Ability to affect organizational change to support client retention and growth. * Ability to travel 50%+. Open to locations not listed on job posting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $183k-260k yearly est. Auto-Apply 33d ago
  • Onsite Mental Health Concierge- Evernorth - Orlando, Florida

    The Cigna Group 4.6company rating

    Remote or Orlando, FL job

    **Disney Mental Health Concierge** Organizational Engagement and Strategy + Consult with managers regarding important workplace issues: including, but not limited to, grief and loss in the workplace, job appropriate behaviors, employee/cast member terminal illness impacts and leadership support. + Facilitate critical incident response by consulting with requesting manager and direct service providers to arrange appropriate clinical services, including onsite services. + Work closely with EAP providers. Educate EAP providers regarding EAP protocols and expectations, and monitors compliance to standards. + Co-create and execute on engagement campaigns/promotion in collaboration with broader Evernorth/Cigna. Cast Member Engagement & Navigation + Primary point of contact and deployment for critical incident occurrences. + Collaborate with Matrix Partners to obtain necessary information to provide the most appropriate resources. + Provide onsite, virtual, and in-person navigation to emotional well-being resources, including EAP referrals, appointment setting assistance, provider searches, work/life programs, health coaching, case management, behavioral case management, etc. + Provide psychological first aid, assessment, and intervention for crisis situations as needed. + Ensure the appropriate next steps are put in place for referrals into medical, pharmacy or behavioral coaching programs, in addition to any alignment with a behavioral provider + Provide follow-up to all Cast Member connections that take place. + Identify and address SDOH needs such as food, housing medication, and transportation. + Assist in connecting Cast Members with identified community resources to meet their needs. + Work closely with Cast Members and Employees to ensure they have the support system they need to recover from their specific need, illness, or injury. + May facilitate and lead manager and employee mental health trainings. + Provide on-call and on-site services as needed. Expected to be available via email, text, or phone. General Expectations + Culturally trained on Disney Organizational, Cast Member and Employee roles and responsibilities, benefits, programs, and inventory of resources. + Will work on-site in Walt Disney World Park and be deployed to various locations as needed. + Will be available to all team members, for consultation. + Perform additional tasks/projects as needed, requested or assigned. + Attend all required trainings. + Comply with all Evernorth Behavioral Health policies and Standard Operating Procedures. + Take initiative for continued professional development. + Work closely with the Disney Account Team, Health Coaches, Case Managers, Onsite EAP providers, EACs, Behavioral UM and CM teams to align on cases and hand off appropriately as needed. + Will work directly with Disney Human Resources and Employee Relations teams as needed. + Consult with Cigna/Evernorth clinical supervisor when needed. + Open to suggesting and implementing improvements and enhancements to Mental Health Concierge role and responsibilities. Qualifications + Current unrestricted independent licensure in a behavioral health field or a medical field with experience in a psychiatric setting (LCSW, LMFT, LPC, LPCC, Licensed Psychologist or RN) + Master's Degree in Behavioral Health field + Knowledge and experience in accessing community resources to help cast memberswith basic needs. + Certified in Mental Health First Aid + CEAP (certified employee assistance professional) required to obtain within 2 years of employment. + 3 - 5 years post-license mental health experience preferred + 3 - 5 years experience responding effectively to diverse situations while working across all organizational levels. + Excellent communication and interpersonal skills with a focus on customer service + Effective conflict management and negotiation skills + Ability to adapt to change and problem solve + Strong time management and organization skills with an ability to set priorities in a fast-paced environment + Ability to utilize and navigate multiple technology systems + Bilingual in Spanish or Haitian Creole preferred + Knowledge of managed care preferred If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $67k-107k yearly est. 21d ago
  • Talent Acquisition Partner - Korean

    Massmutual Northern Virginia 4.3company rating

    Fairfax, VA job

    Job DescriptionAbout Us: We are a growing wealth advisory firm dedicated to helping clients achieve their financial goals through personalized planning, investment strategies, and a client-first approach. Our success is built on the strength of our team-we believe in hiring professionals who share our passion for excellence, integrity, and long-term client relationships. As we continue to expand, we are committed to attracting and developing top talent who will help shape the future of our firm. Responsibilities: Identify, source, and attract high-quality candidates for advisor, client service, and operational roles Manage the full recruitment cycle, from posting to offer acceptance Partner with hiring managers to understand position requirements, desired skill sets, and team culture Build and maintain talent pipelines for current and future hiring needs Leverage social media, networking events, referrals, and industry connections to reach passive and active candidates Conduct phone screens, interviews, and assessments to ensure cultural and role alignment Represent the company at career fairs, conferences, and industry networking events Maintain accurate recruitment records and ensure compliance with all hiring regulations Requirements: Proven experience as a recruiter, preferably in wealth advisory, financial services, or professional services industries Strong relationship-building and networking skills Excellent verbal and written communication abilities - Korean Familiarity with applicant tracking systems (ATS) and sourcing tools Bachelor's degree in human resources, business, or related field preferred Bonus Points: Previous experience recruiting financial advisors, client relationship managers, or wealth management professionals Knowledge of industry licenses and credentials (e.g., CFP , Series 7, Series 66) Experience with employer branding or recruitment marketing in the financial services sector Established professional network within the wealth advisory industry Compensation: This position offers a competitive base salary plus performance-based incentives. Your earning potential will grow with your success in attracting top talent.
    $62k-80k yearly est. 5d ago
  • Sales Consultant Associate - Talent Community

    UNUM 4.4company rating

    Columbia, MD job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Join our Sales Consultant Associate Talent Community! Select locations may not have openings currently; however, we are always looking for talented individuals for future opportunities. The Sales Consultant Associate is in active development to be a marketing and technical expert who represents Unum - educating and motivating other professionals to sell Unum products to their clients in the small case market. The SCA is responsible for building relationships with insurance brokers, agents, and consultants to advise, educate, price, and negotiate the best employee benefit offering for their employer clients. Sales Consultant Associates participate in an extensive development program that includes, among many other components, the assignment of a mentor, participation with an associate group class cohort, and technical/product training. This position is hired at our small business hub locations: Atlanta, GA - Portland, ME - Washington, DC - Dallas, TX - Phoenix, AZ - Chicago, IL **Principal Duties and Responsibilities** + Effectively learn and understand the Unum business environment to support the acquisition and retention of new customers + Acquire a broad knowledge of Unum's group and voluntary product portfolio and service offerings and how to position sales solutions to brokers and clients + Develop and build relationships with brokers in an assigned territory and/or for an assigned product + Assist in the enrollment process for new and existing customers + Build a pipeline of opportunities to sell and support the acquisition and retention of new customers in the small case market + Work with Quote Unum and Underwriting to effectively understand negotiation and business pricing in the small case market + Build strong broker/distribution partnerships + Build strong sales team partnerships + Gain necessary knowledge to educate brokers and clients on key product, statutory and compliance topics pertaining to applicable insurance offerings + Assist in preparation and presentation of block reviews for top brokers + During development period, ability to obtain insurance license in states within assigned territory + May perform other duties as assigned **Job Specifications** + Bachelors degree required + Excellent interpersonal, collaboration and presentation skills + Ability to handle multiple, often competing priorities + Highly energized, motivated self-starter who thrives on a challenge and in a fast-paced environment + High level of organization, implementation/execution and project management abilities + Demonstrate a "can-do" spirit, a sense of optimism and excitement, ownership and commitment/loyalty + Goal and results oriented + Strong ability to think and implement strategically and tactically + Strong ability to influence and persuade + Strong oral and written communication skills as well as problem solving skills + Ability to work with a team to achieve optimal sales results + Ability to travel on a limited basis \#LI-LR1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions. Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $43k-61k yearly est. 60d+ ago
  • Bilingual Customer Benefit Advisor I

    UNUM 4.4company rating

    Washington, DC job

    When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum
    $36k-62.4k yearly 38d ago
  • Business Resource Center, Advanced Planning Consultant

    Guardian Life 4.4company rating

    Guardian Life job in Annapolis, MD

    The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where we concentrate our efforts on the high income, high net worth and closely held business owner marketplaces. Our associates are thought leaders in the advanced markets world applying uncommon thinking to common or unique planning issues or strategies. We help protect, expand, and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or business owner clients. **You will** Utilize proprietary software platforms to uncover sales opportunities for Guardian's various product lines, including life and disability insurance, mutual funds and annuities, by: + Preparing business valuations and model income and estate tax reductions strategies + Reviewing 1040 returns as well as 1120/1120S/1065 business tax returns + Analyzing balance sheet and income statements to evaluate the liquidity, solvency and financial strength of businesses + Work closely with the BRCs Advanced Case Design Team to create proprietary/unique presentation packages/sales concepts to drive activity and sales within the advanced markets space. Additional Responsibilities Include: + Provide technical case support to financial representatives and brokers to identify advanced markets opportunities and design cases that fulfill the needs of prospects and clients and drive sales. + Work closely with Guardian's broker dealer (Park Avenue Securities) to drive revenue through PAS's multifaceted product platform. + Educate producers, so they can effectively convey advanced planning recommendations to prospects and clients and educate a client's professional tax and legal advisors on concepts and techniques unfamiliar to them. + Demonstrate superior presentations skills in all areas of advanced planning. + Clearly and concisely explain the tax, legal, and financial/cost aspects of various sales opportunities and financial products in the business, personal, estate, executive benefits, asset protection, retirement planning and charitable planning markets. + Collaborate with key enterprise-wide collaborators to facilitate "one-stop shopping" for producers to ease the process of conducting business and to ensure complete and thorough case analysis to discover all planning and cross-offer opportunities. + Effectively partner with producers by thoroughly understanding the roles, responsibilities, opportunities, challenges, and mentality of a producer. + Be the subject matter expert on various advanced planning concepts to assist in creating and updating marketing collateral. **You have** + Juris Doctor (JD) law degree required + CPA preferred + CFP/CLU/ChFC preferred + Expert knowledge of tax planning, exit planning, business succession, executive benefits, asset protection, estate, retirement planning and charitable planning to identify and develop opportunities in conjunction with our producers + Comprehensive knowledge of business owner marketplace and advanced markets concepts and use of financial products in advanced markets strategies + Working knowledge of life insurance and disability insurance for businesses (e.g., DIBO, BOE) + Superior verbal, written and presentations skills + Superior analytical and research skills + The flexibility to work efficiently on multiple projects, respond to rapidly changing priorities and work within tight deadlines Leadership Qualities: + Analytical and Critical Thinking + Ability to positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results + Information Seeking + Respect for Diversity + Self-Assurance **Salary Range:** $116,350.00 - $191,155.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
    $116.4k-191.2k yearly 60d+ ago

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Guardian Life may also be known as or be related to Guardian Life, The Guardian Life Insurance Co. of America (Invt Portfolio) and The Guardian Life Insurance Company of America.