Guardian Life jobs in Bethlehem, PA

As **CARE Specialist, New Business** you're at the heart of the business responsible for handling newly submitted Individual Life & Individual Disability insurance policies as well as processing policy changes and payments in compliance with regulatory and business requirements. As a member of our CARE Team, your part of a dynamic group focused on achieving team goals and identifying ways to improve the consumer experience. As a CARE Specialist, you're highly motivated and empowered to take ownership and accountability for each consumer interaction by proactively seeking to understand the individuals behind the work, keep consumers informed during every step of handling their request, demonstrate genuine care, and actively engage with consumers to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it's also an acronym for Communicate, Advocate, Respond, and Empower - the actions needed to show CARE. **You are** + Motivated and inspired to do whatever it takes to positively impact our consumers' lives and foster their well-being + Analytical and empathetic + Well organized with the aptitude to learn a range of straight-forward and complex tasks including new business initial review, policy issue, processing payments and policy changes for multiple lines of business, while understanding operational and fraud controls and their importance in mitigating risk and achieving business goals + Comfortable communicating via various ways (e.g., email, phone, chat) + Action-oriented with a strong desire and ability to learn and move quickly + Inquisitive to ask questions to fully learn and comprehend your work + Careful to use procedures and focused on the details to ensure your work is accurate + Thoughtful and accountable to commitments and deadlines + Confident and able to utilize resources and use logic to solve problems quickly + Comfortable challenging status quo and offering new ideas and solutions + Proactive communicator who can give and receive positive, constructive, candid feedback + Flexible to contribute paid overtime equitable with your colleagues, as needed + Highly focused on your own development and success, willing to accept stretch assignments, and create meaningful development and career plans based on your skill development needs **You will** + Take ownership and accountability for each consumer interaction by proactively seeking to understand the individuals behind the work, + Keep consumers informed during every step of handling their request, demonstrate and genuine care + Actively engage with consumers to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it's also an acronym for Communicate, Advocate, Respond, and Empower - the actions needed to show CARE. **You have** + A BA/BS degree or equivalent industry experience is preferred + Skill for a consumer-centric mindset; you know what it takes to deliver exceptional Wow experiences + Experience and a desire to be empowered problem solver and decision maker + Strong collaboration with colleagues + Exceptional and proactive communication skills and are confident to present ideas + Excellent organizational skills and attention to detail across a variety of assignments + Comfortable learning and using proprietary computer applications **Location** This is a hybrid role, in office 3 days a week in our Bethlehem, PA location. **Salary Range:** $42,830.00 - $64,250.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

**The Digital Adoption Leader** , reporting to the Head of Digital Workplace and Collaboration, will be a Senior-level engineer with strong written and verbal communication skills. This individual contributor will lead Guardian Life's strategy and execution for digital adoption across all workplace and collaboration technologies. This role is pivotal in empowering colleagues to fully utilize digital tools that enhance productivity, collaboration, and engagement. Additionally, the Digital Adoption Leader will act as a liaison between IT, business units, and end users-ensuring effective communication, lifecycle management, and successful adoption of new technologies. **You Are:** + Strategic thinker with a passion for empowering people through technology. + Comfortable navigating ambiguity and driving clarity in complex environments. + Empathetic leaders who understand the human side of digital transformation. + Strong analytical mindset with the ability to translate data into actionable insights. + A collaborative team player who consistently supports colleagues and exemplifies the highest standards of customer service and excellence. **You Will:** **Digital Adoption Strategy & Execution** + Develop and lead a comprehensive digital adoption strategy for workplace and collaboration technologies. + Drive adoption of Digital Workplace and Collaboration tools including but not limited to devices, operating systems advancements and features, Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook, Copilot, etc.) across the organization. + Promote effective use of mobile platforms (iOS and Android) and mobile device management technologies such as Microsoft Intune. + Support adoption of Windows 11, mac OS, and Apple devices in the workplace. + Design and implement change management and education programs to support adoption efforts. + Establish and manage a Digital Champions Network to support peer-to-peer learning. **Communication & Enablement** + Track, plan, and communicate new features, updates, and best practices for collaboration tools and endpoint technologies. + Create and deliver engaging information sessions, webinars, and learning content tailored to various user personas. + Partner with internal communications to ensure consistent messaging and awareness of digital tools. + IT Partnership & Technical Enablement + Collaborate with internal IT teams to interpret and communicate technical updates and roadmaps. + Translate technical capabilities into business value and use cases for IT and business stakeholders. + Provide feedback to IT and vendors based on user experience and adoption metrics. + Support IT teams in understanding and deploying technologies such as: + Windows 11 and mac OS + Mobile Device Management (MDM) via Intune + SCCM for endpoint configuration and deployment + Virtual Desktop Infrastructure (VDI) including Amazon Workspaces, Windows 365 Cloud PC, and Azure Virtual Desktop (AVD) + Application streaming technologies + User experience analytics tools such as Nexthink **Lifecycle & Vendor Management** + Own the lifecycle management of workplace and collaboration technologies. + Monitor and summarize vendor roadmaps, identifying opportunities and risks. + Partner with procurement and vendor management teams to align technology investments with business needs. **Analytics & Continuous Improvement** + Define and track KPIs for digital adoption and user engagement. + Use analytics to identify adoption gaps and develop targeted interventions. + Continuously refine strategies based on feedback, usage data, and evolving business needs. **You Have:** + 8+ years of experience in digital transformation, IT enablement, or workplace technology roles. + Proven experience driving adoption of Microsoft 365 and collaboration platforms. + Strong understanding of mobile platforms, endpoint management, and virtual desktop technologies. + Excellent communication, presentation, and stakeholder management skills. + Experience working cross-functionally with IT, HR, Communications, and business units. + Familiarity with digital adoption platforms (e.g., WalkMe) and user experience tools (e.g., Nexthink). + Bachelor's degree in information technology, Business, Communications, or a related field preferred. Equivalent practical experience in digital adoption, workplace technologies, or IT enablement will also be considered **Location & Travel:** + The position must be located in one of the following office locations: Holmdel, NJ, New York, NY (Hudson Yards) or Bethlehem, PA + The position will be Hybrid with 3 days in the office, 2 days WFH **Why Join Guardian Life?** At Guardian Life, we are committed to creating a workplace that empowers our people to thrive. Join us in shaping the future of work-where technology, security, and innovation converge to create exceptional employee experiences. **Salary Range:** $101,180.00 - $166,220.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Do you want to be part of a collaborative team shaping the future of Guardian's annuity product strategy? Are you a strategic thinker who thrives on solving complex challenges, navigating regulatory landscapes, and leading high-performing teams? Do you bring deep expertise in Fixed Indexed Annuities (FIA) and Registered Index-Linked Annuities (RILA) and a passion for delivering customer-centric solutions? At Guardian, we do the right thing, we believe people count, we courageously shape our future together, and we go above and beyond for the people we serve. If these values resonate with you, Guardian is seeking a Head of Annuity Product Management - FIA and RILA to lead the development and execution of our annuity product strategy, drive innovation, and deliver long-term business value. **You are** A strategic product leader with deep expertise in FIA and RILA annuities. You excel at translating market insights into innovative, customer-focused solutions and driving execution through cross-functional teams. You lead through others, influence senior stakeholders, and make high-impact decisions that shape Guardian's annuity strategy and long-term growth. **You will** + Lead the development and execution of Guardian's FIA and RILA product strategy to drive growth and differentiation. + Translate market insights, regulatory changes, and customer needs into actionable product roadmaps. + Oversee product lifecycle management, including ideation, pricing, launch, and optimization. + Collaborate across distribution, legal, compliance, and technology teams to ensure successful product delivery. + Influence senior leaders and cross-functional stakeholders to align priorities and resolve critical issues. + Manage budgets, resources, and vendor relationships to support strategic and operational goals. + Develop talent through subordinate managers, fostering a culture of accountability, innovation, and continuous improvement. Key stakeholders include Guardian Product, Technology, Marketing, Operations, Legal, and Distribution. **You have** + 10+ years of experience in annuity product development or management, with at least 5 years in a leadership role. + Deep knowledge of FIA and RILA products, including pricing, regulatory. + Deep knowledge of annuity distribution channels and partnerships. + A strong track record of delivering innovative solutions that drive financial performance and customer value. + Experience leading through managers, developing talent, and influencing across functions. + Ability to gain consensus and lead efforts in a matrixed organization + A bachelor's degree and MBA or advanced degree preferred. **Salary Range:** $151,950.00 - $249,630.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Do you have the desire to be part of a high performing team in the Technology & Systems field? Is a culture where "People Count" and "We do the Right Thing" important to you? Guardian Life Insurance Company is actively seeking a passionate, driven, and self-motivated individual to join its Underwriting Process & Technology team. The ideal Business Analyst III candidate is someone with a strategic, innovative background, who has previous knowledge in Renewal Underwriting job responsibilities. The **Business Analyst III** will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment. You are + A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions + Able to solve problems and function highly in both an independent and team environment + Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives + Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity You have + Bachelor's degree preferred or equivalent work experience in similar role + A broad understanding of group insurance strategies, products, and processes + Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets + Exceptional written skills; ability to tailor messaging to audience + Preferred: Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic + Preferred: Experience using AI tools such as M365 Copilot You will + Perform analysis in support of decisions on organizational design required to achieve a business objective or key result + Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems + Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas + Perform process analysis as compliment to lean business case analysis + Develop strong relationships with key business, technical, and project management functions + Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests + Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development + Build and execute business test plans + Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats Location and Work Arrangement This is a hybrid position requiring 3 days a week in a Guardian office. The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants. Travel Approximately 10% travel required for this position. **VISA SPONSORSHIP** Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship. **Salary Range:** $68,970.00 - $113,310.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

The Objective of the **Large Market Underwriting Consultant** will be to work with Sales, Underwriting and Products and Pricing to profitably grow Guardian's Large Market revenue and market share in the 1,000 lives and over market space. Key objectives will be to achieve targeted sales and earnings goals, train, and mentor less experienced underwriters, manage complex technical underwriting issues, train account management, handle projects and recommend policy and strategy changes. The Underwriting Consultant is responsible for to provide pricing and plan design for companies with 1,000 or more lives utilizing prior claim experience and manual rates. Products include Group Dental, Vision, FMLA, STD, LTD, Life, Accident, Critical Illness and Hospital Indemnity insurance. The underwriter will be an excellent negotiator who builds collaborative relationships with Sales and other areas of Guardian to solve business issues and win. The underwriter will be both a confident communicator and an independent decision-maker. You will + Recommend competitively priced products, funding arrangements, and services to meet customer requirements + Determine pricing of new business and/or renewal business, including alternate plan of benefit options + Communicate rate/fee development and plan design offered. Assess contract comparisons for takeover business + Negotiate with sales representatives or agents/brokers to resolve rate questions and risk related concerns + Manage administrative processing of cases. Utilize underwriting systems and databases for quotes, sales, renewals to track results + Document case decisions and underwriting rationale + Provide mentoring/coaching to help develop technical skills of others, support team growth and development initiatives + Conduct training for sales and/or underwriting staff as needed + Participate in project work or on teams to develop or improve underwriting processes. + Responsible for oversight and identification of any barriers to achievement of financial goals. Produce solutions that lead to target result achievement + Improve Guardian's underwriting strategies to support key growth goals and to assume an industry leadership position in the 1,000+ employer marketplace + Have the opportunity to enhance the overall talent and knowledge level of Large Market Underwriting, Sales, and Account Management + Be a go to person for technical issues and decision making for other team members + Advise others on how to handle irregular administrative requests or technical underwriting risk analysis based not only on experience, but also as capacity as a leader + Be a go to person for the Regional Underwriting Leader for the most complex work or key project work + Handle a delegated part of a larger task for completion and integration with the overall deliverable + In addition to being a participant on a project, be a leader within a project team or process team who defines, organizes, and directs tasks that need to get done + Help support Large Market team management with activities that are key drivers for the team to achieve results + Continuously evaluate underwriting strategies, guidelines, and pricing relative to Guardian's internal results and external competitive position + Recommend policy strategy changes. Evaluate processes and make recommendations for changes processes and make recommendations for changes. Assist in development, implementation, and training You have + 5+ years of experience with Group Life, Disability, and/or Dental underwriting. + Background in experience-based rating and risk assessment + Demonstrated ability to prioritize and efficiently manage multiple work items and due dates + Proficiency of Underwriting tools and systems + Thorough knowledge of Group Insurance products/processes + Knowledge of local market competition and strategy (e.g., impact on claim pricing and product choices) + Proven analytical and mathematical skills and ability to apply them to complex cases and issues + Ability to make decisions, solve problems and meet challenges in completing work + Strong negotiation and conflict resolution skills + Proven ability to work independently + Excellent verbal and written communication and presentation skills + Effective use of Word, Excel, and PowerPoint applications Leadership Behaviors + Exhibits Guardian's Ways of Working: Think Big and Grow, Accelerate Impact, and Lead Change + Continuously strives to provide superior products and customer service + Takes ownership for meeting individual performance objectives + Upholds Guardians commitment to ethical business practices Location This is a hybrid position requiring 3 days a week in a Guardian office. **Salary Range:** $86,210.00 - $141,635.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

The Supervision and Business Risk ("SaBR") team is seeking a positive professional to join the team as a Supervision Advisor on our Brokerage suitability team! **You are** The right candidate will have the ability to build positive relationships with both the local agency management team and our field reps while also working in a high-volume, fast-paced environment. In this role, the registered principal will apply industry knowledge when responding to inquiries and requests while also insuring the best interest of the client. This individual will be expected to increase their knowledge and application of the laws, regulations, products, and ethical standards of the securities industry. **You will** + Make independent suitability decisions when reviewing and approving an array of transactions including, but not limited to, brokerage accounts at account opening and annuity purchases + Consistently enforce compliance policies and guidelines and escalate concerns when it is appropriate to do so + Work closely with agency management and field reps by establishing and maintaining positive working relationships to ensure the business is conducted within guidelines set by the Firm and industry regulations + Ask pertinent questions to gather relevant facts surrounding a problem, issue, or objective; weighing the relative importance, adequacy, and validity of information to form fact-based opinions, solve problems and make sound recommendations + Communicate effectively (both written and oral) with agency management and field reps using clear, concise, and understandable language + Generate frequent and constructive commentary on items of concern, ongoing issues, and recurring patterns + Proactively identify concerns/issues as part of one's daily responsibilities + Demonstrate sound and consistent supervisory judgment based on a thorough and systematic review of information available **You have** + Bachelor's Degree, or equivalent work experience + At least 3 years of financial services industry experience, including at least 2 years acting in a supervisory capacity + Must have Series 7, 24, or 9/10 (or equivalent) and 63/65 or 66 + Series 4 and 53 are a plus + Proficient in MS Office skills including Excel, SharePoint, Word, and PowerPoint. + Excellent verbal and written communication skills. + Strong knowledge of FINRA, SEC, and State rules and regulations required. + Strong knowledge of variable annuities, structured notes, and other financial products is required. + Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities. **Salary Range:** $70,930.00 - $106,390.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

This is an exceptional chance to join Guardian Life as a Broker-Dealer Operations Specialist and be a key player on our Park Avenue Securities team! You will help implement flawless strategies with our advanced technologies, contributing to our world-class service! **You are** + A consummate professional with excellent verbal and written communication skills + Self-motivated and goal-oriented + Patient, empathetic, diligent, and able to work independently in a team environment **You will** + Serve as the SME for the field and internal partners on various functions including advisor as portfolio manager, multi-account/strategy proposals, and trading methodologies + Proactively and reactively support inquiries from the field on these strategies and processes + Assist in the creation, maintenance, training, and teaching of relevant products, processes, and technology + Collaborate with various internal departments including compliance, licensing, operations, and our internal clearing firm **You have** + Knowledge of retail client onboarding/new account process, and advisory products + Strong analytical and organizational skills + Proficiency in Outlook, Microsoft Word, Excel, and PowerPoint + Experience in the managed account space, specifically with Envestnet and/or Orion + Experience with Pershing, Fidelity, or Schwab custodial systems + Securities license preferred (Series 7 or 6) **Location** + Bethlehem, PA or NYC (Hudson Yards) + Hybrid Role - 3 Days in office **Salary Range:** $59,110.00 - $88,660.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

**Lead AI Innovation Lead - Data Science Lab** Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. As part of the Data & AI team, this role presents a distinctive opportunity to collaborate with the CDAO and the Head of Data Science, actively contributing to Guardian's ongoing evolution. Guardian's Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key responsibilities include data lifecycle management, insight development, and data product delivery. We are a team of data analysts, data product owners, data scientists and most importantly, data business leaders. Our solutions and actions are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL) to reimagine insurance in light of emerging technology, societal shifts, and evolving consumer needs. The DSL will expedite Guardian's transition to data-driven decision making and insight generation, fostering long-term innovation. The DSL will establish rapid testing capabilities for new technology and the translation of pioneering research into practical, enterprise-wide solutions. In this role as Managing Lead Data Scientist for the DSL, you'll be entrusted with the crucial task of managing the DSL and devising AI strategy for the Data Science team. Your responsibilities will include identifying new AI capabilities, coming up with solutions to scale the Data Science team, leveraging machine learning and artificial intelligence, to drive enterprise-wide innovation across various business lines and Guardian products. You'll collaborate with senior executives on high-impact high-visibility projects to deliver AI/ML solutions that will be market-tested and deployed to make a real difference to risk management and Guardian's overall financial performance. Successful candidates bring expertise in insurance and financial services, a passion for applying cutting-edge ML and AI insights, and the ability to design and implement data science capabilities that foster growth, competitive advantage, and customer satisfaction. **Key Responsibilities Include:** Leadership & Strategy + Lead the Data Science Lab (DSL) by setting strategic direction, driving innovation, and ensuring alignment with Guardian Life's business goals and digital transformation initiatives. + Manage and mentor a high-performing team of data scientists, fostering a culture of continuous learning, experimentation, and excellence. + Monitor developments across the AI and data science community to position Guardian as a leader in responsible and effective AI adoption. + Report and communicate progress, opportunities, and risks to executive stakeholders, delivering insights and recommendations in a clear, actionable manner. Innovation & Research + Stay current with advancements in machine learning (ML), artificial intelligence (AI), and industry trends to identify and evaluate emerging capabilities and technologies. + Collaborate with academic and industry partners to develop and test novel AI/ML methods and approaches. + Introduce and apply ML/AI innovations to practical, high-impact opportunities across Guardian's business units. + Create patentable technologies and methodologies that drive long-term innovation. AI/ML Development + Build and lead experimentation efforts to validate the feasibility and impact of new data science techniques in real-world insurance use cases. + Develop capabilities in Deep Learning, Large Language Models (LLMs), and Generative AI. + Apply AI/ML to unstructured data sources such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that enhance underwriting risk assessment, claims auto-adjudication, and customer servicing. Operational Excellence + Establish scalable processes, frameworks, and governance models for efficient and responsible AI/ML development, testing, and deployment. + Assess and recommend cutting-edge tools, platforms, and technologies to enhance data science workflows and model lifecycle management. + Actively participate in proof-of-concept evaluations of new data, software, and technologies. Collaboration & Integration + Collaborate cross-functionally with business leaders, technology teams, and data professionals to translate business challenges into AI-driven solutions. + Contribute to the standardization of data science tools, processes, and best practices across the enterprise. + Function as the data science expert in internal and external meetings, including vendor engagements and industry conferences **You are:** + You are passionate about cutting-edge technology and keen on applying new AI/ML algorithms and approaches. + You are analytically driven, intellectually curious, and experienced leading the development and implementation of data and analytic solutions to solve challenging business problems. + You enjoy leading and managing a team of data scientist to crack hard to solve problems with AI/ML and seeing it deployed in-market and generating value for Guardian. You enjoy collaborating with a multi-disciplinary team including data engineers, business analysts, software developers and functional business experts and business leaders. + You have demonstrated track record of managing data science teams and working with business leaders. **You have:** + PhD with 6+ years of experience, Master's degree with 8+ years of experience, or Bachelor's degree with 10+ years of experience in Computer Science, Engineering, Applied mathematics or related field + 7+ years of hands-on ML modeling/development experience + Extensive experience in deep learning models including Large Language Models (LLM) and Natural Language Processing (NLP) + Hands-on experience with GPU, distributed computing and applying parallelism to ML solutions + Strong programming skills in Python including PyTorch and/or Tensorflow + Solid background in algorithms and a range of ML models + Experience leading team of Data Scientist of four or more + Excellent communication skills and ability to work and collaborating cross-functionally with Product, Engineering, and other disciplines at both the leadership and hands-on level + Excellent analytical and problem-solving abilities with superb attention to detail + Proven leadership in providing technical leadership and mentoring to data scientists and strong management skills with ability to monitor/track performance for enterprise success **Location:** + Three days a week at a Guardian office in New York, NY, Holmdel, NJ, Boston, MA, Stamford, CT, Pittsfield, MA or Bethlehem, PA + Remote Candidates who can travel up to 20% of the time to our New York office will be considered. **Salary Range:** $152,290.00 - $250,195.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

**Are you ready to shape the future of intelligent automation?** We're seeking a visionary **AI Engineer** to join our high-performing team. In this pivotal role, you'll lead the development, deployment, and ongoing optimization of cutting-edge AI and Generative AI solutions that drive innovation and operational excellence across the enterprise. **You are:** + A self-starter who can work independently and as part of a team to implement and operate new technologies that help Guardian Life advance its Automation & Artificial Intelligence objectives. + Driven by a desire to deliver outstanding customer service and a rock-solid stable automation platform, you will be successful through successful operation of our automation platforms. **You have:** + Bachelor's degree or equivalent in Computer Science, Computer Engineering, Computer Applications, Information Systems or Information Technology + 7+ years of experience in working with AWS Services, Enterprise Architecture best practices, system engineering and security. + 7+ years of development experience or significant knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operation + 5+ years of hands-on experience with Python, AI Frameworks, AIOps + Familiarity with Containerization and Orchestration technologies, Sagemaker + Strong software troubleshooting, problem solving and system analysis skills + Willingness and capability to learn new technologies quickly + Experience working with remote teams in a matrixed environment + Mentor junior team members and foster a culture of technical excellence **You will:** + Be part of a dispersed team both offshore and onshore for operation of process automation products & solutions + Implement engineering best practices to ensure scalability and uptime + Have an understanding of the Industry standard security best practices + Track and report on platforms performance and availability metrics + Be involved in all stages of the model development lifecycle from design to development, testing, and deployment. + Design and implement scalable and reliable systems to AI applications + Collaborate with software engineers, data scientists, and DevOps teams to design and implement technical designs and solutions + Stay up-to-date with new technologies and industry trends, and continuously improve the platform to meet the changing needs of the company **Location:** + New York, New Jersey or Pennsylvania 3 day onsite hybrid + Up to 10% travel within US **Salary Range:** $118,980.00 - $195,465.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Client Service Representative: The Client Service Representative plays a critical role in managing and resolving inquiries from internal and external business partners. This client-facing role is responsible for handling inquiries received through the general service mailbox for Select and Middle Market clients and brokers. The position requires prompt, accurate resolution, strong problem-solving skills, and a commitment to delivering excellent customer experience. As the triage point for all incoming requests, the Client Service Representative handles inquiries ranging from simple to complex, including escalated service situations, while exercising sound judgment to ensure resolution. The ideal candidate is proactive, results driven and recognized for expertise in customer service, consistently providing results-oriented solutions while maintaining a high level of professionalism in all interactions. This role is posted for the following locations: 1) Bethlehem, PA 2) Pittsburgh, PA 3) Dallas, TX 4) Remote Responsibilities: * Respond to emails from clients and brokers in the Select and Middle Market segments, gather key information, assess inquiry type and complexity, and determine whether to resolve or route. * Communicate clearly and professionally, set expectations on timing, and conduct timely follow ups to keep clients and brokers informed. * Handle a range of inquiries including forms, EOI and claims status, contact updates, and policy interpretation, ensuring timely and accurate responses. * Manage and monitor requests within internal systems, refer changes to support teams as appropriate, and maintain oversight to ensure accuracy and timeliness. * Partner with internal teams to ensure client needs are met and potential issues are identified and resolved proactively. * Engage the appropriate Group Benefit Solutions resources to address service issues and support client needs. * Build and maintain strong partnerships across the organization to ensure service issues are managed efficiently and effectively. * Maintain extensive knowledge of products, services, and processes related to client and broker servicing. * Participate in scheduled feedback, training and knowledge sharing sessions with key business partners. Qualifications: * Bachelor's Degree or equivalent experience with a minimum of 2 years in customer service. * Strong understanding of group products and services, with demonstrated expertise in STD and LTD. * Ability to quickly understand client needs and expectations. * Proven success in a fast paced customer service environment. * Strong organizational, time management and interpersonal skills. * High attention to detail with strong analytical abilities. * Demonstrated ability to resolve issues independently. * Minimum two years' experience with software and system based applications, including the Microsoft Office Suite. * Strong written and verbal communication skills with the ability to interact with all levels of the organization.• Ability to manage multiple priorities, high volume requests, and work independently while setting and negotiating expectations to ensure timely solutions. Pay Transparency Salary range: 50,000 - $70,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Job Requisition ID: 93006 #GBS

Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business. Guardian's Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian's transition to data-driven decision making and fosters innovation by rapidly testing, scaling, and operationalizing state-of-the-art AI. We are seeking a Data Scientist, Agentic AI-an experienced individual contributor with strong experience in Agentic AI, large language models (LLMs), and natural language processing (NLP) and a track record of turning advanced research into practical, impactful enterprise solutions. This role focuses on building, deploying, and scaling agentic AI systems, large language models, and intelligent automation solutions that reshape how Guardian operates, serves customers, and drives growth. You'll collaborate directly with senior executives on high-visibility projects to bring next-generation AI to life across Guardian's products and services. **You Will:** Key Responsibilities + Design and implement Agentic AI solutions that automate business workflows, improve decision-making, and enhance customer and employee experiences. + Apply LLMs and generative AI to process and interpret unstructured data such as contracts, underwriting notes, claims, medical records, and customer interactions. + Develop autonomous agents and reasoning systems that integrate with Guardian's platforms to deliver measurable business outcomes. + Collaborate with data engineers and AIOps teams to ensure models are scalable, robust, and production-ready. + Translate research in agentic AI and reinforcement learning into practical applications for underwriting, claims automation, customer servicing, and risk assessment. + Work closely with product owners, engineers, and business stakeholders to define use cases, design solutions, and measure impact. + Contribute to the Data Science Lab by building reusable components and frameworks for developing and deploying agentic AI solutions. + Adhere to AI and LLM governance, documentation, testing, and other best practices in partnership with key stakeholders. **You are:** + Passionate about applying advanced AI techniques to solve real-world business challenges. + Curious about agentic AI, autonomous systems, and LLM-based solutions that transform industries. + A hands-on builder who enjoys moving solutions from prototype to deployment. + Comfortable collaborating in cross-functional teams and aligning technical solutions with business goals. **You have:** + PhD with 0-1 years of experience, Master's degree with 2+ years, or Bachelor's degree with 4+ years in Statistics, Computer Science, Engineering, Applied Mathematics, or related field. + Experience in insurance industry (Underwriting Experience is Preferred) + 2+ years of hands-on experience in AI/ML modeling and development. + Solid understanding of probability, statistics, and machine learning fundamentals. + Strong programming skills in Python and familiarity with frameworks like PyTorch, TensorFlow, and LangGraph. + Experience with LLMs, generative AI, and multi-step reasoning systems. + Excellent problem-solving and analytical skills with attention to detail. + Strong communication skills and ability to collaborate effectively with product and engineering teams. + Working knowledge of core software engineering concepts (version control with Git/GitHub, testing, logging, ...). + Working knowledge of a variety of machine learning techniques (clustering, decision tree, bagging/boosting artificial neural networks, etc.) and their real-world advantages/drawbacks. **Location:** + Three days a week at a Guardian office in New York, NY, Holmdel, NJ, Bethlehem, PA, or Boston, MA **Work Authorization** + Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship now or in the future. **Salary Range:** $95,170.00 - $156,355.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Guardian's Digital and Technology (D&T) organization is undergoing a transformation to drive the growth and future strategy of the business. The Team Coach will participate in these efforts by guiding the adoption and execution of a product operating model, fostering a culture of continuous improvement and collaborative problem-solving. The Team Coach will establish and drive team best practices, facilitate standard ceremonies, provide training, mentoring, and practical assistance to improve team performance and support timely delivery, aligning with product vision and customer objectives. **You Are** **:** A change agent and facilitator, driving team focus on product delivery and business outcomes. The ideal candidate will be highly collaborative, influential and passionate about creating impactful change for the organization. **You Will:** + Coach product teams on agile practices to drive delivery discipline and predictability.Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity. + Leverage coaching methodologies to actively support cross-functional product teams in improving collaboration, accelerating delivery cadence, and achieving measurable outcomes aligned with product goals. + Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment and dependency management. + Actively coordinateinteraction with other teams to manage cross-team dependencies and maintain alignment. Escalate blockers to leadership promptly to ensure timely resolution. + Foster and coach multiple teams inimproving team performance through continued inspection of team practices and testing new approaches. + Work with teams to define and develop objectives and key results (OKRs) and ensure strategic alignment to enterprise and value stream level priorities, track progress and achievement of goals through performance dashboards. + Guide teams to leverage flow and outcome metricsresponsibly to inform their improvement without driving unhealthy behaviors; assist teams with tailored coaching plans and targeted initiatives to drive team performance and maturity. + Act as an active member of the Center of Excellence, contributing to standards, best practices and continuous evolution of the operating model. + Partner with Product Owners to build and facilitate a strong backlog aligned with product strategy and priorities. + Work with stakeholders to support the teams' needs and maintain alignment with product goals + Ensure the team understands how their work ties back to the product / value stream OKRs. **You Have** **:** + 3-7 years of proven experience in roles such as Scrum master and Agile coach, coaching multiple agile teams in a scaled environment. + Strong knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in Agile project management practicesand ability to lead and reinforce strong team habits + Ability to strongly coach and drive improvements for the team through supportive and adaptive techniques. + Experience with agile tooling (e.g., Jira, SPM) and providing best practices for use and adoption across an organization + Experience with OKR development and refinement,and outcome-based performance tracking. + Strong understanding of software development lifecycle and technology deliverables. + Familiarity with product platform construct preferred. + Familiarity with engineering practices such as test automation, CI/CD, and DevOps. + Excellent facilitation, communication, and interpersonal skills. **Location:** + Three days a week at a Guardian office in New York, NY, Holmdel, NJ or Bethlehem, PA. **Salary Range:** $95,170.00 - $156,355.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *************. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

As Head of Client Management (HCM), you will lead the strategic direction of the Client Management and Field Service teams within the Group Benefits division of Guardian. You will be responsible for ensuring the delivery of exceptional client service while supporting the profitable growth and retention of our customer base. Working directly with Distribution Leadership and Home Office teams, you will implement strategies to improve overall customer outcomes and satisfaction, optimize productivity and strongly contribute to the financial performance of our client portfolio. **You will:** + Build and lead a successful team of Client Management and Field Service professionals + Establish, monitor and achieve performance standards and metrics for the team + Build effective and collaborative relationships across key internal functions in order to execute upon initiatives which support our strategic priorities. + Develop and maintain strong relationships at senior levels with our top clients, brokers, and other key stakeholders. + Partner with Finance and Underwriting on pricing strategies and renewal positioning. + Provide regular reporting on revenue forecasts, client risk and service metrics. + Develop and implement action plans which drive enhanced efficiency and reduce operating expenses. + Design and implement efficient service delivery models to support customer growth and retention across all business segments and products. + Continuously evaluate and improve processes to enhance the client experience and operational effectiveness. + Partner with Sales leaders to identify growth markets and cross-selling opportunities. + Actively participate with the Distribution leadership team on market trends as represented by customer and broker feedback. + Foster a culture of accountability, collaboration and customer-centricity. **You have:** + 10+ years in a senior relationship executive role required. + Advanced degree or equivalent experience preferred. + High level of group, worksite and absence management industry knowledge. + Ability to think strategically and provide thought leadership. + Strong analytic skills and financial skills with a demonstrated track record in execution. + Skillful negotiator and experience with conflict resolution. + Exceptional written and verbal communication. + Exceptional presentation skills. + Ability to travel nationally as business needs require. **Location:** + Guardian hub - Boston, NYC, Stamford, Bethlehem, Holmdel + 30-40% travel within the US **Salary** $225,000 The salary reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Guardian's Annuity New Business CARE team is seeking a highly motivated individual who is pursuing an opportunity to develop and grow their experience as an **Annuity Operations Specialist** . We are looking for an avid learner who possesses strong analytical and communication skills to support our annuity growth. This individual will be responsible for supporting all facets of new business administration and working with internal and external partners. As an Operations Specialist, you are empowered to take full ownership of each interaction. You ensure our consumers are informed at every stage of their request, demonstrate authentic care, and actively engage to deliver meaningful and memorable experiences. CARE expresses the emotion we want to generate, and it's also an acronym for Communicate, Advocate, Respond, and Empower - the actions needed to show CARE. **You are** + Motivated and inspired to do whatever it takes to positively impact our consumers' lives and foster their well-being + Comfortable communicating with consumers via email and phone + Action-oriented with a strong desire and ability to learn and move quickly + Careful to use procedures and focused on the details to ensure your work is accurate + Thoughtful and accountable to commitments and deadlines + Comfortable challenging status quo and offering new ideas and solutions + A proactive communicator who can give and receive positive, constructive, candid feedback + Flexible and willing to contribute paid overtime equitably with your colleagues, as needed + Highly focused on your development and success, willing to accept stretch assignments, and creating meaningful development and career plans based on your skill development needs **You will** + Assess, prioritize, and process transactions related to annuity new business and post issue functions + Meet and exceed individual performance metrics including quality assurance and accuracy scores, client survey scores, etc. + Prepare transfer paperwork and letters of acceptance to send to financial institutions + Manage inbound and outbound new business follow-up calls + Prepare and mail physical documents for annuity contract owners. + Work directly with the Operations Case Managers to identify areas of opportunity to improve service levels and recommend best practices. + Partner with Product Management, Compliance, and various departments across the organization to orchestrate successful and compliant product launches. + Develop subject matter expert level knowledge of operational products and processes, including fraud controls, mitigating risk, and driving process improvements **You have** + A bachelor's degree or equivalent industry experience. + 2+ years' experience in high-touch customer service or operations environment. + Knowledge of annuity products or life insurance preferred + Excellent organizational skills and attention to detail across a variety of assignments + Exceptional level of accountability, discretion, and independent decision making + The ability to work autonomously and within a team + A positive attitude and dedication to providing superior customer service **Location** This role is hybrid, 3 days a week in our Bethlehem, PA office location **Salary Range:** $42,830.00 - $64,250.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Do you enjoy helping other's attain their goals, working both independently and as part of an invested, sales and service based team? The major purpose of the Internal Life Insurance Wholesaler position is to provide sales and marketing support to the External Life Wholesalers (Regional Sales Directors) and the career agents and agencies in the region they each support. The incumbent will work with the designated career agents to ensure that their sales process runs smoothly, helping them to grow and develop their practices. By working with both the field force and home office partners, the Internal Life Wholesaler stays connected to our ultimate mission of serving our end customers while being a trusted internal resource. Is a culture where "People Count," "We Do the Right Thing," and "We Hold Ourselves to Very High Standards" important to you? If so, Guardian can be the place for you. **You are** The ideal candidate is an excellent communicator of both mathematical and verbal/emotional concepts who cares for the internal partners and end customers that we ultimately work for. You display passion for finding solutions to both basic and complex problems. You want to see your partners succeed and are adept in finding ways to facilitate that success. You appreciate how even the smallest case can lead to the biggest successes in the career of your business partners and how the biggest cases prove to be the culmination of all of our combined efforts. **You will** + Work closely with the External Life Wholesaler on cases and projects + Instill Confidence Through Knowledge in the areas of Sales Ideas, Case Design, Product Support, Competitive Support and Sales Technology Support + Support a wide range of Filed Force clientele, from the most successful and or experienced reps to the newest and growing in their careers to the those in between, using empathy, urgency and a high level of technical expertise **You have** + A minimum of one to three years of industry specific experience + Working knowledge of life insurance products and sales concepts using life insurance, such as Estate Planning, Retirement Planning and Wealth Accumulation + Excellent written and oral communication skills + Ability to work independently with the organizational skills to effectively manage your practice while consistently and reliably providing solutions to your field force clientele, focusing on detail, innovation and accurate analysis of a variety of sales situations + Motivation to find solutions that drive mutual success + Life and Health License required, with the ability to obtain the Series 6 within 1 year + Professional Designations a big plus (LUTCF, CLU, ChFC, CFP, FLMI) **Salary Range:** $60,000 - $67,500 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Are you the colleague others turn to for input and leadership on a variety of projects? Someone who naturally excels at relationship building, execution and leveraging insights & feedback to inform business strategy? Do you love variety in your work and the opportunity to problem solve and propose fresh strategies to the team? If so, the Practice Development Team is seeking a Business Program Manager. The right colleague will join our team to help us shape and execute Financial Professional (FP) productivity initiatives that are critical to the growth of our business. **You are** + A self-starter who loves to solve problems independently and with others + Someone who takes initiative and isn't shy about jumping in, asking thoughtful questions and proposing solutions + A relationship builder adept at working independently and with diverse teams and stakeholders across a variety of functions + An enthusiastic, big-picture thinker who values data and experience when making business decisions + A skilled communicator in both conveying project needs and priorities as well as sharing the story of the impact of the team's work + Someone who effectively leads large, complex initiatives while still executing on day-to-day work + A team player who can collaborate effectively in a dispersed team setting to engage others to accomplish meaningful work **You will** As a key member of the Practice Development team, this role will lead cross-functional efforts to identify, prioritize, and execute strategies that enhance FP productivity. Because The Living Balance Sheet (LBS), Guardian's proprietary planning platform, is a proven driver of FP productivity, this position will sit with the LBS team. + Be a key contributor as we enhance our New Org Productivity strategy by: + Leveraging your relationship building and research skills to work with internal, Field and external partners to understand current state and greatest areas of opportunity to influence productivity of FPs in their first 5 years in the business + Leading a cross-functional working group to establish strategy, measures of success and priorities to drive new org productivity + Collaborating with Practice Development leadership and key partners drive execution on commitments and continuously measure results + Learning LBS philosophy in order to provide connection and coordination on efforts to integrate LBS with aligned initiatives + Support evolution of our Teaming Strategy by: + Better understanding Team structures at Guardian and forming a point of view on how to track and measure Team productivity + Partnering with other business areas to align resources, establish a connected strategy and define a roadmap to evolve the way we support Team-based practices + Partnering with Learning & Development to consider new ways to support Team development - expanding on existing Teaming program and adding resources to develop the skills Agency Leaders need to add value to Teams + Serve as a key partner for additional FP-focused initiatives with specific responsibility for: + Forbes / Shook Recognition program for top Producers + Six Sigma / Practice Management Consultations as incorporated into our learning & development strategy + Field philanthropic programs **You have** + A minimum of 10+ years experience and 5+ years of experience in financial services, including deep familiarity with Career Agency Distribution systems, Financial Professionals and the important role Agency Leaders play in coaching and developing advisors + Bachelor's degree or equivalent work experience required + A portfolio of experiences leading complex, cross-functional initiatives to set strategic vision, drive alignment and execution across diverse teams + Strong facilitation and stakeholder engagement skills demonstrated by experience leading Lean initiatives, Kaizen events, or cross-functional process improvement projects + A proactive and innovative mindset, consistently identifying opportunities and delivering impactful outcomes through collaboration + Strong analytical skills with a demonstrated ability to synthesize research and stakeholder insights into strategic, data-informed solutions + Experience applying process improvement methodologies to drive measurable business outcomes; certification preferred but not required + Excellent communication and presentation skills with ability to engage diverse audiences **Travel** + Up to 15% travel within US **Salary Range:** $86,210.00 - $141,635.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Guided by our company Purpose of "Inspiring well-being for our colleagues, consumers, and communities," we are committed to building a best-in-class Law Department. We drive a high-performance culture across our Legal, Compliance, and Government Affairs functions, aligned to "what" we deliver (i.e., our goals and objectives) and "how" we demonstrate our values and behaviors while focusing on the customer. We do this through leveraging a series of core capabilities, which includes accountability, interpersonal effectiveness, ability to demonstrate business savvy, being a subject matter expert, all while supporting the Law Department's Mission to be a trusted advocate and advisor to drive strategic solutions that advance Guardian's purpose, priorities, and values. Do you want to be part of a collaborative Compliance Legal Team? The Compliance Analyst, Park Avenue Securities (PAS), and Park Avenue Investment Advisory (PAA), works as part of the Compliance team to ensure that various compliance and regulatory processes and procedures are implemented to mitigate and reduce risk to the firm, its clients, and the firm's associated persons. **You are** An enthusiastic, self-motivated, high-energy individual who enjoys working in a team environment while executing responsibilities independently. Your ability to multi-task but prioritize allows you to deliver high-quality results in a timely fashion. **You will** + Advise and consult with various Compliance colleagues and internal business partners to ensure firm compliance with applicable laws, regulations, and compliance standards impacting Guardian's retail wealth management business, including its affiliated broker-dealer and investment adviser entities. + Assist with the Firm's Compliance testing program and the review and maintenance of related compliance policies and procedures. + Assist in the preparation of required regulatory filings. Collaborate with and assist senior personnel within Law, Compliance, and PAS business areas to perform high quality, value-added projects assessing the firm's overall regulatory compliance in various business functional areas. + Assist the Compliance department's efforts in supporting the implementation of new retail wealth management products and services. + Prepare relevant compliance metrics that help identify and improve Compliance operational efficiencies. + Participate and help lead data analytic initiatives and thinking to improve the overall compliance program effectiveness and efficiencies. **You have** + Broad knowledge of the financial services industry and FINRA, SEC and State rules and regulations along with a familiarity of state insurance laws (inclusive of NAIC). + 3-5 years of broker-dealer and registered investment advisor compliance experience, experience at an insurance-affiliated broker/dealer is a plus. + Series 7; 24 licenses required or obtained within 120 days. + A bachelor's degree + Strong data analytical, interpersonal, and organizational skills. + Excellent written and verbal communication skills with comfort making presentations in various settings. **Reporting Relationships** As our Compliance Analyst, you will report to the Compliance Leader. **Location** + Hybrid role: 3 days a week in the office, 2 days WFH. Locations: Bethlehem, PA or Hudson Yards, NYC **Salary Range:** $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

As the **Dental Network Strategy & Delivery Lead** you will be an integral part of the Dental Network Strategy & Strategic Partnerships team within the Group Benefits Product and Digital organization. As a leading dental insurance carrier, the growth and ongoing management of Guardian's network of over 138,000 providers is critical to the company's success and the Network Strategy team has been established to strengthen and monitor the overall health of our dental network and play an integral role in the active management of this highly strategic asset. **You Are** + Comfortable with ambiguity and change, and you thrive in an environment where you are empowered and encouraged to move quickly. + An expert in leveraging data and analytics to rigorously define multi-year growth, retention and profitability strategies while simultaneously identifying shorter-term opportunities to achieve quick wins. + Able to successfully take full responsibility for the delivery and implementation of assigned initiatives, influencing cross-functional stakeholders and act as a project manager as needed as the team is lean. **You Will** + Leverage data and analytics to identify areas of strategic opportunity for the dental network (growth, retention, partnerships etc.) and develop strategies for both near term and longer-term implementation. + Using both internal and external data and market research determine the right balance between directly contracted and rental providers, optimizing for competitive position/size, traffic and utilization, and net effective discount. + Partner with leaders and key stakeholders across dental network, product, claims, service, finance and other business areas to pressure test recommendations, gain buy-in and implement solutions as well as with Finance and Actuarial to develop annual growth plans and obtain buy in from network management. + Collaborate with Finance and Actuarial to prepare and enhance our comprehensive monthly and quarterly reporting package that can be successfully leveraged by network leadership for decision-making. + Be responsible for preparing monthly network operating review content for senior leadership that highlights key performance indicators and explains their impact on the business. + Responsible for independently preparing strategic recommendations in Powerpoint that tell compelling stories. Ability to leverage and interpret data to support recommendations. **You Have** + Bachelor's degree or equivalent work experience required. MBA preferred. + Prior Group Benefits or Medical insurance experience preferred. + Exceptional analytical and problem-solving skills. High comfort level with complex data sets and concepts and technical expertise in excel. + Strong Powerpoint skills. Ability to develop a compelling strategic recommendation. + Strong executive presence and public speaking skills including presentation to senior leadership, as well as field stakeholders. **Location and Work Arrangement** + The successful hire will work a hybrid work arrangement (3+ days per week in a local Guardian Office). + The following locations are preferred: Boston, MA; Bethlehem, PA; or New York, NY. **Salary Range:** $101,180.00 - $166,220.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

**Lead Platform Engineer** Guardian Life is seeking a highly skilled Platform Engineer with a focus on delivery excellence to join our team. The ideal candidate will have extensive experience in GitHub, Developer Experience, Continuous Integration (CI), Continuous Deployment (CD), Infrastructure as Code (IaC), Internal Development Platforms, and strong software development skills. This role is critical in ensuring our development processes are efficient, scalable, and reliable. **You Are:** + The optimal candidate should demonstrate substantial familiarity with GitHub, + In-depth knowledge of Developer Experience, Continuous Integration (CI), Continuous Deployment (CD), Infrastructure as Code (IaC), Internal Development Solutions, and skilled software development expertise. **You Will:** + **GitHub** : Design and optimize GitHub, workflows, and integrations to enhance developer productivity and collaboration. + **Developer Experience** : Improve the overall developer experience by streamlining development workflows, automating repetitive tasks, and providing robust development tools and environments. + **CI/CD Pipelines** : Design, implement, and maintain CI/CD pipelines to ensure fast, reliable, and secure software delivery. + **Infrastructure as Code (** **IaC** **)** : Develop and manage infrastructure using IaC tools such as Terraform, CloudFormation, or similar, ensuring infrastructure is scalable, maintainable, and secure. + **Internal Development Platforms** : Build and maintain internal development platforms that support the entire software development lifecycle, from code commit to production deployment. + Apply strong software development skills to develop and maintain tools, scripts, and applications that support platform engineering efforts. + Collaboration and Support: Partner with development teams to comprehend their needs, offer technical assistance, and ensure standard processes are upheld. + **Monitoring and Optimization** : Continuously monitor and optimize platform performance, reliability, and security. **You Have:** + **Experience** : Proven experience as a Platform Engineer or similar role, with a strong focus on delivery excellence. + **Technical Skills** : Proficiency in GitHub, CI/CD tools (e.g., Jenkins, GitHub Actions, CircleCI), IaC tools (e.g., Terraform, CloudFormation), and scripting languages (e.g., Python, Bash). + Software Development: Solid expertise in Python, Java, or similar programming languages. + **Developer Experience** : Strong understanding of developer workflows and experience in improving developer productivity and satisfaction. + **Cloud Platforms** : Experience with cloud platforms such as AWS, Azure, or Google Cloud. + **Problem-Solving** : Excellent problem-solving skills and the ability to troubleshoot complex issues. + **Communication** : Strong communication skills and the ability to work collaboratively with cross-functional teams. + **Education** : Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. Location & Travel: + Three days a week at a Guardian office in New York, NY or Bethlehem, PA. **Salary Range:** $96,960.00 - $159,300.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.