Relationship Manager jobs at Guardian Life - 2690 jobs

Bristlecone is the industry's largest pure-play supply chain service provider. As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain. Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group. Learn more at ******************* Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Privacy Notice Declarations for California based candidates/Jobs:: https://*******************/life-at-bristlecone/#careers Job Description: Client Partner - Google relationship The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships. This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets. Key Responsibilities Responsible for a portfolio of business in one of Bristlecone's most strategic and fast growing relationships Responsible for sales of SAP and other supply chain and related services to the client. Focus on developing new relationships in the client organization and converting them to opportunities and deals. Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Accurately plan and forecast revenue growth to achieve their net revenue and margin targets. Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio. Continually increase knowledge of the client's business (and industry) often serving as the client's first line consultant. Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients. Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches. Effectively “on-board” new client relationships. Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. Qualifications: Relevant undergraduate degree required with advanced degree preferred. Unparalleled client relationship skills and business acumen - you must be able to earn Trusted Advisor status with clients. Experience in managing the Google relationship is highly desired. At least 10 years of experience in working with senior level client contacts. At least 5 years' recent experience in growing and managing complex client relationships. Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.

Bristlecone is the industry's largest pure-play supply chain service provider. As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain. Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group. Learn more at ******************* Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Privacy Notice Declarations for California based candidates/Jobs:: https://*******************/life-at-bristlecone/#careers Job Description: Client Partner - Google relationship The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships. This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets. Key Responsibilities Responsible for a portfolio of business in one of Bristlecone's most strategic and fast growing relationships Responsible for sales of SAP and other supply chain and related services to the client. Focus on developing new relationships in the client organization and converting them to opportunities and deals. Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Accurately plan and forecast revenue growth to achieve their net revenue and margin targets. Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio. Continually increase knowledge of the client's business (and industry) often serving as the client's first line consultant. Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients. Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches. Effectively “on-board” new client relationships. Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. Qualifications: Relevant undergraduate degree required with advanced degree preferred. Unparalleled client relationship skills and business acumen - you must be able to earn Trusted Advisor status with clients. Experience in managing the Google relationship is highly desired. At least 10 years of experience in working with senior level client contacts. At least 5 years' recent experience in growing and managing complex client relationships. Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.

Bristlecone is the industry's largest pure-play supply chain service provider. As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain. Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group. Learn more at ******************* Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Privacy Notice Declarations for California based candidates/Jobs:: https://*******************/life-at-bristlecone/#careers Job Description: Client Partner - Google relationship The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships. This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets. Key Responsibilities Responsible for a portfolio of business in one of Bristlecone's most strategic and fast growing relationships Responsible for sales of SAP and other supply chain and related services to the client. Focus on developing new relationships in the client organization and converting them to opportunities and deals. Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Accurately plan and forecast revenue growth to achieve their net revenue and margin targets. Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio. Continually increase knowledge of the client's business (and industry) often serving as the client's first line consultant. Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients. Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches. Effectively “on-board” new client relationships. Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. Qualifications: Relevant undergraduate degree required with advanced degree preferred. Unparalleled client relationship skills and business acumen - you must be able to earn Trusted Advisor status with clients. Experience in managing the Google relationship is highly desired. At least 10 years of experience in working with senior level client contacts. At least 5 years' recent experience in growing and managing complex client relationships. Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.

At Alliance Medical Staffing, we're people who serve, helping people who serve. No matter how you look at it, there's a whole lot of serving going on in our world and that's just the way we like it. What do we do? We connect nurses and allied health clinicians with hospitals and healthcare facilities across the country and around the corner. And we're very good at what we do. As a company and employer, We share a purpose for helping others and the drive to make a difference. And we offer great opportunities for personal and professional growth. At Alliance Medical Staffing, you'll find a great place to work and a career home. But the only way to really get to know us, is to join us. We think you'll fit right in. Client Manager - The Client Manager will manage new and existing clients within the long-term care and acute care space. The Client Manager is integral to client management, retention, saturation, growth and building long-term relationships. This role will focus on account expansion within systems and facilities. This role will require staffing for all LTC positions ranging from CNAs, LPNs, RNs, and interim leaders such as DONS and NHAs. Job Responsibilities: Contact new and existing LTC Clients to determine staffing shortages for traveler and contract opportunities Maintain and grow footprint within LTC systems and clients to increase headcount and revenue Communicate, understand, and develop relationships with various clients - covering all areas of needs, understanding contracts, facility requirements around placement, billing, and job descriptions Work daily with Placement Consultants to match and present qualified healthcare professionals for placement in job openings based on facility needs and requirements Organize potential candidates for openings based on good job match, quality and value to Alliance Medical Staffing and the client Assist Operations Team and Placement Consultants in accessing, organizing, and sending pre-employment paperwork from placed Travelers to Client facilities Ongoing follow up with current facilities prior to, during and post start to check on Travelers' status Work with Operations Team and Placement Consultants to help resolve any personal or professional issues with Travelers and the client This position involves independent negotiations with clients regarding bill rates and independent judgment regarding the Traveler qualification process This position is largely based on independent judgment as Client Managers are viewed as a single point of contact for our Clients The scope of responsibility for this position is supervisory in nature not clinical in nature Job Qualifications: College degree OR 2+ years of strong sales experience Preferences: Experience recruiting, selling new clients, and managing existing clients Experience as a recruiter or client manager role Staffing industry experience Travel Nursing experience Medical field and/or terminology background Some of the benefits we offer… Insurance: health, dental, vision, and company-paid life insurance Flexible PTO Competitive compensation as part of our total rewards package (6) paid Holidays Why us? We live our Values in all we do Relaxed culture and casual dress Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance

A transformative SaaS startup is seeking a Customer Success Manager. This role involves managing relationships with strategic eCommerce brands, ensuring customer retention, driving upsell opportunities, and collaborating across departments to facilitate growth. The ideal candidate has 3-7 years of experience in Customer Success or Account Management, with a strong background in eCommerce or MarTech. This early-stage position offers the chance to shape the Customer Success motion as the company scales. #J-18808-Ljbffr

Job Description: Customer Success Manager Type: Full-time || Equity & Competitive Compensation Stage: High growth, post-Series A About Us Dataships is an innovative SaaS startup based in Dublin and San Francisco. We are revolutionising the marketing compliance industry by bringing to market the world's first dynamic marketing consent technology for Shopify Plus brands. We help over 500 marketing teams across the globe confidently grow their marketing lists, prove ROI from consent, and stay ahead of changing global privacy regulations. We are backed by leading investors who share our vision of placing Dataships' marketing consent technology in every place where marketing consent is collected and being the system of record for who companies can vs. cannot market to. We're entering our next stage of growth: scaling from a strong post-Series A foundation toward Series B and beyond - with a 5-year vision to build a $1B+ company that defines this category. The Role We're adding our next Customer Success Manager. This hire will own some of our most strategic ecommerce brands and directly contribute to shaping the future of our Customer Success motion at Dataships. You'll manage a portfolio of global Shopify brands and be responsible for driving retention, expansion, and measurable customer outcomes. You'll collaborate closely with Sales and Marketing during handovers and advocacy opportunities, and influence process improvements across the business. You'll report directly to the Head of Customer Success and play a key role in scaling Dataships' next phase of growth. What You'll Do Own customer retention and growth: Manage a portfolio of ecommerce brands to ensure adoption, renewal, and measurable ROI. Drive expansion: Identify and close upsell opportunities within your accounts, hitting and exceeding expansion targets. Manage renewals end-to-end: Lead renewal conversations - from identifying risk to closing on-time renewals that protect and grow revenue. Partner cross-functionally: Collaborate with Sales for seamless handovers post-sales. Partner with Marketing on case studies and customer advocacy initiatives. Provide actionable insights to Product to inform roadmap priorities. Monitor and maintain account health: Proactively mitigate churn risk and ensure exceptional customer satisfaction. Deliver value storytelling: Use data to demonstrate commercial impact and reinforce the business value of Dataships. What We Need 3-7 years in Customer Success, Account Management, or Retention roles at a SaaS, ecommerce, or MarTech company. Experience in or around the Shopify, Klaviyo, Attentive, Postscript, or similar ecommerce ecosystems. Strong relationship builder with excellent communication and stakeholder management skills. Data-driven, organized, and proactive in identifying risk and growth opportunities. Collaborative and influential across Sales, Marketing, and Product teams. Existing relationships with DTC marketing leaders or familiarity with the Shopify Plus ecosystem. Previous experience at a high-growth startup (Series A/B stage) Background in marketing operations or growth marketing before moving to sales Why It's Worth It 1% customer churn: You'll work with a product customers love and results you can be proud of. Proven impact: Nearly every customer sees measurable revenue uplift - making renewals and expansions meaningful and data-backed. Early impact: You'll join at a pivotal stage and help shape the Customer Success motion from the ground up. Collaborative culture: Work with a team that values autonomy, data-driven decisions, and high performance. Competitive package: Equity and compensation designed to reward strong performance and long-term contribution. Ready to help leading ecommerce brands grow compliantly - and profitably? Apply or reach out to **************** to learn more. Related Questions Dataships Transform marketing consent from a compliance burden into growth infrastructure for commerce. Dataships is building the consent infrastructure that powers privacy-first commerce. We help ecommerce brands turn more customers into marketing subscribers while staying compliant across every region and channel. Our platform optimizes consent collection to in real-time while to dramatically improve audience growth rates and retention revenue, all while maintaining the audit trails, suppression management, and legal defensibility that make growth sustainable. We work with ambitious Shopify Plus brands who understand that consent isn't a checkbox-it's foundational infrastructure. #J-18808-Ljbffr

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We believe that making the internet safer and more human requires a team that reflects the diverse, global nature of the people we aim to serve. We're growing rapidly and looking for exceptional people to join us. About the Role As Persona expands our product‑led growth (PLG) and self‑serve motion, we're investing in a new Go‑to‑Market function to scale and support thousands of growing customers - from scrappy startups to high‑potential SMBs with five‑figure contracts. We're looking for a Scaled Customer Success Manager to launch and own this effort. This founding role blends customer success, commercial ownership, and scaled systems building - with an emphasis on driving retention, closing short‑cycle deals, and unblocking customers by simplifying complex products. This role is critical to scaling revenue and delivering value across our fast‑growing PLG segment. You'll work closely with Customer Support Engineering, Community, and Product Growth to engage and grow our customer base across all tiers of our self‑serve and growth portfolio. This is a cross‑functional, high‑leverage role for someone who's equally comfortable building programs, closing renewals and expansions, and guiding customers toward success. This is an ideal role for someone who has experience across customer success and sales motions, thrives when speaking with clients, is energized by scaling through systems and playbooks, and wants to define a function from the ground up. What you'll do at Persona Product Adoption & Retention Programs at Scale Own a rotating set of up to 50 high‑priority “focus” accounts within our broader growth and self‑serve portfolio - typically our highest‑revenue SMB customers - and ensure consistent engagement, escalations, commercial support, and proactive monitoring. Support scaled engagement and unblock adoption across technical products by contributing to community programs, automated success workflows, and digital education efforts - without requiring dedicated 1:1 coverage for every account. Partner with Community to create scalable success moments - onboarding webinars, feature highlights, product newsletters, success guides, and Persona Academy. Actively participate in community events, invite customers to attend, and source champions from the Growth portfolio. Commercial Ownership Drive renewals and commercial amendments for scaled customers, including upsells and expansions. Support pricing changes, plan upgrades, and product add‑ons across the entire Growth customer base. Navigate contracts and deal structuring for self‑serve and SMB customers, ensuring quick and smooth commercial conversions. Flag and nurture high‑potential customers that may merit a transition to a Managed relationship. Partner with Customer Support Engineering to scope and project manage re‑implementations, fraud configuration audit projects, and other scoped services. Process & Playbook Design Build the GTM playbook for how we engage, retain, and grow our self‑serve and scaled customers - while plugging into the broader account‑based and sales‑based motions across the company. Own core lifecycle systems and processes including success cadences, segmentation logic, engagement thresholds, automated comms, internal SOPs, and team enablement materials. Track metrics across the scaled portfolio and bring insights and feature requests back to Growth, Support, and Product teams. Find new ways to capture customer feedback and follow up with customers via CSAT, NPS, and other mechanisms. Contribute to the infrastructure for a sales‑assist motion that supports short sales cycles and PLG conversions (bonus if you've done this before). What you'll bring to Persona 5+ years in a customer‑facing role (e.g. Customer Success, Account Executive, Sales/Success hybrid, or GTM program ownership) at a technology company Experience managing large customer portfolios (ideally SMB or long‑tail accounts), including both new business and renewals/expansions Strong operator's mindset: organized, proactive, and process‑oriented, with a bias for action Proven ability to simplify complex products and drive commercial outcomes on short deal cycles A deep sense of ownership and entrepreneurial spirit - you'll be defining the function, not just executing within one Excellent communication skills and comfort interacting with technical and non‑technical stakeholders alike Bonus: Experience launching sales‑assist or scaled success programs in a PLG environment Bonus: You may have experience mentoring or leading others, or are interested in building a team over time Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. Diversity, equity, inclusion and belonging At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We stride to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. #J-18808-Ljbffr

Relationships That Drive Results. Success That Lasts. The Regional Manager (RM) leads, motivates, and inspires a diverse team of Account Managers through implementation and execution of organizational strategies in a pre‑determined geography/region. This leader cultivates a high‑performance culture by coaching, developing, and empowering their team to achieve their full potential and leads initiatives to increase engagement and retention. This role spends up to 70% of the time with their team and customers in the field to deliver on their region's key performance indicators (KPIs) as defined by the Market Organization (MO). This position will support Eastern Massachusetts, Rhode Island, Southern New Hampshire, and the Hartford area. What You'll Bring Bachelor's degree, preferably in engineering, business, or a relevant field, or equivalent relevant experience (required). Minimum of three (3) years' experience in a direct people‑leader role (required). Strong presentation, communication, and interpersonal skills. Experience in coaching Time and Territory Management (TTM), including zoning a territory by previous customer sales and future potential, creating/owning daily schedule, and sales productivity tools. Experience coaching salespeople how to identify and select top potential accounts within a sales territory and manage, analyze, and develop business plans of customer database to effectively maintain and grow sales. Proficiency in C‑Suite sustainable value‑based selling. Ability to collaborate and communicate effectively in‑person and virtually in a matrix organization. Experience in managing and maintaining company assets. Competency in Microsoft (MS) programs (Excel, PowerPoint, Outlook, Teams, and Word) and prior experience coaching on how to use MS programs. Competency in SFDC preferred. Legal Notice At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Combination of home office, meetings, driving company vehicle to make sales calls at customer offices, and making jobsite visits will be required. Occasional overnight travel may be required. Adverse Working Conditions Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year. Depending on geography, employees may be exposed to adverse heat or cold. Construction jobsites may also expose Regional Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites. Safety Equipment Required Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, OSHA, and General Contractors. Physical Requirements Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product. Regional Managers are required to demonstrate how to properly operate Hilti construction tools and how to properly install Hilti construction fasteners. Must have valid U.S. driver's license and comply with Hilti North America Fleet Safety Policy requirements. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. #J-18808-Ljbffr

Title: Head of Customer Success Reporting to: Chief Revenue Officer can be based remotely in the US. ~30% Travel Required Company Revenue: ~$80M (targeting $250M growth trajectory) Customer Base: 125+ Health System Clients Opportunity We are seeking a results-driven and customer-obsessed Vice President of Customer Success to lead and scale our enterprise customer success organization. Reporting directly to the Chief Revenue Officer, this executive will be accountable for ensuring our clients realize maximum value from our precision care products and solutions-driving retention, expansion, advocacy, and measurable clinical and operational outcomes. As our company accelerates from $80M to $250M in revenue, the VP of Customer Success will play a pivotal role in building a world-class, data-driven, and scalable success model that aligns customer satisfaction with company growth objectives. Internal Application Deadline: Friday, December 5 Responsibilities Customer Success Strategy & Leadership Define and execute a comprehensive customer success strategy that drives retention, adoption, and expansion across the 125+ health system client base. Build and mentor a high-performing organization of account principals. Establish a clear operating rhythm and success framework that aligns customer lifecycle management with revenue growth objectives. Revenue & Retention Impact Drive net revenue retention (NRR) and gross retention (GRR) through proactive account management, executive engagement, and measurable customer outcomes. Collaborate closely with Sales, Marketing, and Product to identify upsell and cross-sell opportunities based on demonstrated customer ROI. Serve as a senior customer advocate, ensuring voice-of-customer feedback shapes roadmap priorities and service delivery. Operational Excellence Develop consistent metrics and dashboards to track customer health, usage, renewal, and NPS across the enterprise customer portfolio. Partner with the CRO, Product, and Implementation leaders to optimize customer onboarding, adoption, and renewal processes. Leverage AI-driven insights and automation to enhance the customer experience, proactively address risk, and surface new value opportunities. Create scalable playbooks for customer engagement across tiers-from high-touch strategic health systems to tech-enabled accounts. Cross-Functional Collaboration Partner with Product Management to translate customer insights into roadmap enhancements that increase adoption and stickiness. Work with Implementation teams to ensure smooth go-lives and rapid time-to-value for new deployments. Align with Finance to forecast renewals, model churn risk, and track renewal velocity. Requirements Required 10+ years of experience in Customer Success, Account Management, or Client Services within SaaS, digital health, or HCIT environments. Proven track record of leading enterprise customer success teams at scale-driving retention and growth from $50M+ to $200M+ in ARR. Deep understanding of healthcare provider operations, health system buying cycles, and value realization frameworks. Data-driven mindset with experience implementing customer success platforms and KPIs that link directly to revenue performance. Executive presence and communication skills capable of influencing C-suite stakeholders in large health systems. Inspirational leadership style with the ability to build, coach, and retain high-performing teams. Preferred Experience in AI-enabled healthcare solutions or digital engagement platforms. Bachelor's degree required; MBA or advanced degree preferred. Experience integrating customer success with product-led growth or AI-first SaaS environments is highly desirable. Attributes of the Ideal Candidate Customer Evangelist: Passionate about measurable customer outcomes and advocacy. Builder & Operator: Skilled at designing and scaling teams, systems, and playbooks for rapid growth and cross-sell. Strategic Influencer: Able to balance enterprise relationship management with operational rigor. Analytical Leader: Driven by data, with a bias toward action and continuous improvement. Collaborative Partner: Works cross-functionally to align customer success with revenue acceleration. About GW RhythmX GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally. About SymphonyAI Group SymphonyAI Group (SAIGroup) is a private investment firm building leading global enterprise AI businesses by accelerating innovation and growth. SAIGroup companies ConcertAI, SymphonyAI, and GW RhythmX deliver AI solutions that transform industries and bring value to companies, workers, healthcare professionals, and patients. The companies collectively represent a workforce of more than 4,000 talented engineers, data scientists and industry/healthcare experts. SAIGroup is backed by a $1 billion commitment from Founder and CEO Dr. Romesh Wadhwani, a noted entrepreneur and philanthropist. Learn more at *************** and follow SAIGroup on LinkedIn. Benefits When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You'll find everything you'd expect and many things you don't: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $200,000- $250,000 in base salary plus performance based incentives tied to retention and NRR target . Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future. Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. #J-18808-Ljbffr

Client Service Manager - Center for Bird and Exotic Animal Medicine (CBEAM) - Bothell, WA Job Type: Full-Time About Us The Center for Bird and Exotic Animal Medicine (CBEAM) is a specialized veterinary hospital dedicated to providing high-quality care to avian and exotic species. Our team is passionate about the unique needs of exotic pets, and we are looking for a dedicated Client Service Manager to join our growing practice. Position Summary The Client Service Manager plays a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day oversight to ensure smooth operations and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every interaction-whether with clients, staff, or volunteers. In this role, you'll train and mentor the client service team, serve as a go-to resource for both staff and veterinarians, and oversee scheduling, phone communications, and appointment management. You'll also be responsible for handling patient information accurately and managing accounts receivable. Compensation: $24.00-30.00 Depending on experience Key Responsibilities Management Duties - Operations Manages doctor's appointment schedule in AVImark system Inputs doctor's schedule from W2W into Avimark. (W2W = When to Work software) Determines appropriate length of appointments and works with MDVM to determine which species treated by which doctors. Maintains schedule spreadsheet for receptionists. Service Team Management Initiates recruitment and schedules interviews for the selection process of new front desk staff. Recommends front office candidates for hiring to the Hospital Manager. Trains new front desk staff working alongside Training Coordinator Maintains front desk manual Schedules front desk staff in W2W while working with Hospital Manager to meet hospital budget expectations Delegates tasks to all staff. Works with the Hospital Manager to provide yearly evaluations to the front office staff Works with the Hospital Manager to recommend corrective action for front office staff, up to and including termination Collects feedback from DVMs and other staff on CSR performance and executes training as appropriate Communicate front desk updates/announcements via employee communication platforms First point of contact to NVA Helpdesk for front desk-related issues Attends leadership team meetings, conducts front desk meeting, and attend all other related meetings as needed Verbal and written reminders to support staff regarding applicable CBEAM policies Coordinate leadership, engagement, and communication activities with the Lead Assistant, Lead Technician, and Project Manager Assists Hospital Manager with Leadership Team projects as necessary Drafts front desk protocols and works with Hospital Manager to ensure finalization Manages USPS account Oversees test sample mailings and checks lab order sheets to ensure accuracy Manages AllyDVM and other communication platforms Manages phone system Ensures it is correctly set for holidays, etc. Updates menus as needed Client Service Triages all incoming client complaints Elevate to Hospital Manager as situation dictates Acts as the second point of contact for clients with questions regarding their bills/estimates (first point of c receptionists, second point of c Client Service Manager, third point of c DVM, fourth point of c Hospital Manager, fifth point of c MDVM) CLAW Plan Champion - administration of all duties related to CLAW (PAW) Plans Works to optimize client experience Implements client service initiatives with front desk team Demonstrates and reinforces highest level of client service Financial AR Management Reviews and reconciles unposted Avimark transactions on a weekly basis. Works to determine reason behind unposted transactions, uses discretion to reconcile accounts to zero balance. Reviews unpaid accounts on a weekly basis and works with Hospital Manager to determine when to initiate collection proceedings Monitors cash drawer, credit card transactions and Care Credit transactions and ensures they balance daily with Avimark Prepares cash envelopes for front desk use Makes cash deposits at bank Client Service Representative Duties Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. Models a professional and courteous manner with staff and clients. This includes being compassionate and understanding, while working with clients in various emotional states. Being attentive to client's and patient's needs while understanding that needs will change on an individual basis. Politely and professionally answer and triage phone lines and use AllyDVM software to communicate with clients as appropriate. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors' and technicians' time. Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc. Makes overdue reminder calls and updates patient records. Notes client communications in patient record each time a conversation is held and ensures appropriate messages are getting to the doctor. Reviews patient records for daily scheduled appointments and collects information to make necessary updates. Checks in client and monitors flow from check in to discharge. Communicates effectively through intercom system, Softros LAN Messenger and utilizes technician staff for communication. This includes following hospital protocols when relaying information. Performs client and patient call backs. Receives and filters prescription requests. Follows protocols for outside pharmacy requests and promotes the hospitals prescription recommendations. Performs over-the-counter sales of merchandise such as food and toys. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs. Collects fees, makes change, and obtains authorization for credit charges following the credit policies of the hospital. Able to communicate effectively with client's regarding our wellness plans and ability to set up a Claw Plan properly. Processes end of day as assigned and reconciles cash drawer according to hospital procedure. Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies. Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, etc. This includes cleaning of urine and stool from lobby and outside of building each time coming through the doors. Prepares and sends welcome letters, referral and thank you letters, condolences, and other correspondence for the doctors and/or Hospital Manager. Demonstrates a full working knowledge of Avimark procedures and functional applications Other duties as assigned Qualifications Knowledge, Skills, and Abilities Customer service experience highly preferred Basic Human Resources skills Knowledge of sales and marketing techniques Good communication skills, both written and oral Goal oriented Background in managing service oriented operations Ability to plan, organize, and effectively present ideas and concepts Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operations objectively Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities Education/Experience Associate's degree and four years of relevant experience; or a high school diploma or equivalent and six years of relevant experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience. Schedule Full Time Benefits: Medical, Vision, Dental Insurance (Full-Time Employees) Paid Time Off Quarterly Bonus Pay Employee Pet Discounts Employee Assistance Program 401K Plan (Full-Time Employees) Uniform Stipend If you are passionate about animal care and eager to expand your experience in exotic veterinary medicine, we encourage you to apply! Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. PM19 Powered by JazzHR PI27b75da00025-37***********9

No recruiters or unsolicited agency referrals please. *Candidate must reside in the greater Los Angeles/Southern California area* Are you looking for a dynamic laboratory equipment sales position where every day is different? Where you can hit the ground running and make an immediate impact with the largest healthcare providers in your region? Then look no further, you'll be a great fit for CME Corp. CME Corp. is looking to add a talented and highly motivated sales professional to join our growing organization. As a Laboratory Account Manager, you will play a key role in our sales team managing your book of business, developing new business opportunities, and meeting or exceeding sales profitability objectives. You will sell healthcare equipment and related services with a primary focus on laboratory departments, as well as research, phlebotomy, blood bank, and morgue departments. The territory is the Greater Southern California region, and the focus is on the largest and most prestigious healthcare systems within your territory. This role will report to the Vice President of Specialty Sales. Responsibilities: Manage and grow opportunities with existing and new customers for laboratory products through various channels, including networking, cold calling, and attending industry events. Maintain and nurture relationships with existing clients, identify opportunities for upselling and cross-selling, and ensure customer satisfaction. Develop a comprehensive understanding of product features, benefits, and applications and serve as a trusted resource for customers Meet monthly and annual sales/revenue targets Collaborate with internal Account Managers to grow laboratory product sales within accounts Bidding/quoting projects and creating proposals Maintain current and develop new relationships with manufacturer sales representatives Identify and qualify key “Decision Makers” (buying influencers) in all key and target accounts Create value beyond our products and services in a way that differentiates us from the competition Stay current with industry trends Requirements: Bachelor's degree or high school diploma with a minimum of five (5) years of relevant work experience Minimum two (2) years of progressive experience in account management within acute care facilities or similar role Minimum two (2) years of experience in laboratory-focused product sales Excellent communication and interpersonal skills Proficiency in Microsoft Office products and Salesforce CRM Must live in the geographical location of the position Regular daily travel within the geographic territory as business needs require Occasional overnight travel may be required Attend industry trade shows as needed Who you are: Self-motivated and goal-oriented Highly organized and strong attention to detail Effective communication and presentation skills Strong, consistent and competitive work ethic Strong problem-solving skills with solution-oriented focus Customer-centric approach Adaptable to change and ability to work in a fast-paced work environment Compensation and Benefits: Commission based with a weekly draw. The weekly draw amount is dependent upon experience level of applicant This position has unlimited earning potential Company laptop and cell phone Monthly expense allowance Medical, Dental and Vision Vacation and Paid Holidays 401k Retirement Plan Employee Stock Ownership Plan Employer-Paid Life Insurance Voluntary Benefits - Critical Illness, Short & Long Term Disability, Accident, Life, Whole Life, and Pet insurance Tuition Reimbursement Referral Bonus Program Employee Assistance Program About CME: Dedicated to providing quality equipment, logistics, and services to healthcare. CME is the premier source for equipment and turnkey logistics, delivery, and support for the healthcare community. The company helps healthcare facilities nationwide to seamlessly launch, renovate and expand. CME is headquartered in Warwick, RI with branches in Anaheim, CA, and Long Island, NY and over 35+ service centers spanning the nation and offers an expanded product line of more than 2 million+ medical products from more than 2,000 manufacturers. We support our military community, veterans encouraged to apply! CME Corp. is an equal opportunity employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.

The RCM Account Manager will have the overall goal of managing the practice / provider relationship, partnering with the RCM and operations staff as a practice and RCM advocate, maintaining the highest possible client satisfaction, insuring client financial health, and minimizing issues. Key to your success in this role will be your ability to apply strong problem-solving skills and analytical competencies as required to clearly identify both positive and negative financial trends, improve client workflow and integration with RCM processes, and present Femwell driven value propositions to RCM clients. Additionally, you will also hold responsibility for client satisfaction and retention, serving as an internal advocate for any revenue cycle or service-related issue impacting financial health of the client or delivery of service. The ideal person for this role will need a high degree of business acumen with a solid understanding of the provider revenue cycle combined with the ability to create positive relationships as a springboard to account growth, problem resolution, positive communications and increased patient and provider satisfaction. Essential Job Functions Maintains regular proactive contact with all clients in assigned portfolio, establishing positive relationships with senior management, key influencers and decision makers in the organization. Provides revenue cycle analysis, issues resolution, month end reporting and review, and coordinates monthly and yearly close process with client and RCM operations. Services all clients in assigned portfolio by serving as an internal advocate for any revenue cycle or service-related issue impacting delivery of service or functionality of Femwell products or services. Provides a single point of contact for client / provider issue resolution and coordinates solutions with other business teams and outsource partners Provides single point of contact for CBO issues that require management and escalation with assigned clients. Collaborates with Integration Team to facilitate improvements in implementation effectiveness, including managing the “onboarding” of new clients to insure the successful integration of RCM processes. Serves as key point of contact as necessary with any outstanding Collections/AR issues. Contributes to AR metric performance across assigned portfolio in alignment with assigned objectives. Perform other special projects and/or duties as needed or assigned. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Education, Experience, Skills, and Requirements BA/BS degree or equivalent experience Coding certification preferred - AAPC or equivalent Business or Healthcare experience preferred: 5+ years of provider management, CBO or revenue cycle management, or practice administration Ability to understand the details of the revenue cycle process and provide analysis for improvement. Strong analytical and problem-solving skills with capability of developing and executing detailed account plans Effective interpersonal skills (written and oral) and the ability to communicate and work with all levels within a client's organization Superior customer service focus Excellent organization skills and ability to manage multiple projects in competing tasks/priorities Self-starter who is proactive versus reactive with a strong desire to achieve results

SUMMARY/JOB PURPOSE: As an Oncology Account Manager at Exelixis, you will autonomously manage a defined territory and contribute to the growth of our oncology portfolio. This role requires a self-motivated sales professional with a proven ability to access and influence oncologists, navigate complex healthcare environments, and execute territory strategies with precision. You will play a key role in shaping how we compliantly engage with healthcare professionals, while thriving in a team-oriented culture that values entrepreneurial spirit, collaboration, and healthy competition. ESSENTIAL DUTIES/RESPONSIBILITIES: Lead execution of territory business plans to drive product adoption and meet sales objectives. Build and maintain relationships with healthcare providers and institutional stakeholders to support appropriate use of oncology therapies. Analyze territory data to identify opportunities, prioritize accounts, and tailor engagement strategies. Coordinate cross-functional resources to deliver value-based solutions to customers. Capture actionable insights from the field to inform broader commercial strategy. Maintain deep understanding of the therapeutic landscape, competitive dynamics, and evolving customer needs. Uphold all regulatory, legal, and compliance standards in promotional activities. Identify and escalate access barriers, reimbursement challenges, or formulary issues. Collaborate with market access and patient support teams to resolve account-level obstacles. Participate in territory reviews and forecasting discussions to align with regional goals. Facilitate peer-to-peer education and support speaker programs in collaboration with medical teams. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibilities EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS: Education: BS/BA degree in related discipline and at least 7 years of related experience; or Master's degree in related discipline and 5 years of related experience; or Equivalent combination of education and experience Experience: Minimum of 3 years of oncology sales experience Representative - Relationship Management, Customer Focus, Teamwork, Communication, Influence & Persuasion Knowledge, Skills and Abilities: Ability to persuade by presenting complex clinical information Strong business planning a requirement Ability to work independently Work Environment/Physical Demands: Our office is a modern, open-plan space that foster collaborations and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace. This job requires up to 50% of travel time. #LI-MB1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our compensation reflects the cost of labor across severalU.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this positionis $159,000 - $203,000 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors.In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

The Account Manager is responsible for maintaining and growing the Microbiology, Immunoassay, Molecular and Integrated Solutions customer base. This role will focus on creating new business opportunities through the placement of instruments, reagents and services leading to increased revenues for the company within a designated Region. The Account Manager is directly responsible for achieving the territory sales goals and maintaining existing customers within their assigned territory in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability. The Account Manager acts as the direct contact to the customer and is accountable as the point person for all communication both internally and externally. Position Responsibilities Business Development and Execution: Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents: Develop strategy and individual responsibilities to close sales of all high value targets. Maintain existing customer business to minimize lost business. Manage opportunities and pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan. Coordinate activity of other field sales personnel in context of business plan. Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement. Utilization of CPQ to provide accurate customer product quotations and contracts in compliance with the US Pricing Policy for Equipment, Reagents and Service Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy Product and Technical Sales: Provide technical expertise/assistance in product line as required in the sales process. Support and/or deliver key sales presentations/demonstrations where required. Communicate with customers on product line technical issues where required. Work collaboratively in a matrix environment with Regional and National Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Integrated Solutions. Leverage timely and effective engagement of Product Specialists, Service, Marketing, Medical Affairs and other internal personnel to progress, advance and close Opportunities within the assigned geography. Relationship Management Develop relationships with key customers/opinion leaders within defined territory both inside and outside of the laboratory. Identify and develop key opinion leaders/reference sites within defined region. Establish relationships with these identified opinion leaders/reference accounts Leverage relationships to expand existing business within defined region. Channel competitive information gathered in field to marketing and sales teams. Implement and participate in pilot projects with new product launches. Administrative Responsibilities: Conduct quarterly business reviews with the Product Specialists and other supporting sales associates. Submit expense reports on a monthly basis in compliance with the corporate policy. Maintain customer records in CRM on a daily basis for all accounts in their database and assigned territory. Maintain sales activity calendar with 4 weeks advance planning in Outlook and close all sales activities/appointments with notes and update milestones in CRM on a daily basis. Achieve minimum forecast accuracy by units and revenue on a monthly basis performance expectations. Perform other duties as assigned. Perform all work in compliance with company policy and within the guidelines of bio Merieux Quality System. Education and Experience Associates degree and a minimum of 4 years of professional sales experience OR Bachelors degree and aminimum of 2 years of professional sales experience required. Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration. Capital and Reagent sales experience within clinical laboratory preferred Proven and documented track record in exceeding territory Capital and Reagent goals Proven and documented track record of consistent top finishes within sales team Knowledge, Skills, Abilities Knowledge of clinical lab operations and antimicrobial stewardshippreferred, not required. Work in a matrix environment with Account Managers, Region Sales Directors, Product Specialists and other bio Merieux colleagues. Collaborate, communicate, and coordinate in order to close business system wide. Ability to describe and explain highly detailed technical information to multiple buying influences including laboratorians, C-Suite, physicians, stewardship teams, IT, and other buyers Proficient in operation of Microsoft Windows and Office Suite of products Formal sales competency training courses preferred (i.e. Korn FerryStrategic Sellingwith Perspective, BASE,SPIN Selling) Excellent verbal and written communication skills. Ability to clearly communicate with key internal and external stakeholders. Excellent presentation skills. Adept at using multi-media presentation tools. Proficient in CRM Salesforce preferred Excellent selling, organization, communication and presentation skills required. Team player attitude: ability to build consensus among team members/collaborate with other team members Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to adjust or move objects up to 50 pounds in all directions. Domestic travel required 70% of time. Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals. Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties. The estimated salary range for this role is between $87,800 - $145,400. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

Ideal Candidate will be located in Birmingham, Alabama. This Account Manger role covers all of Alabama and the Panhandle of FL up to and including Tallahassee. The person in this role will develop and execute a territory business plan; sell and promote the Bio-Rad clinical diagnostic product line to meet territory sales goals for assigned accounts. Identifies and develops new client opportunities; responsible for prioritizing project planning, meeting competing customer requests/deadlines, and organized territory management. Develops and demonstrates competitive services, pricing and other activities. Delivers oral and written communications in a coherent manner; works in conjunction with the rest of the sales team to develop and implement sales and marketing plans. Recognizes and demonstrates Bio-Rad's complete commitment to customer satisfaction by providing prompt resolutions of customer problems or concerns; understand and upholds the Bio-Rad quality policy. Takes ownership of personal development and continuous learning; attends required sales training, seminars and tradeshows. How You'll Make An Impact: Precall planning and scheduling, answering emails, replying to customer requests (product inquires, product quotes, order assistance, etc...), assisting with internal Bio-Rad requests (from local sales team, customer service or technical service). Reviewing/updating SalesForce.com, funnel management. Travel to customer labs to manage and implement sales plans and provide customer support as needed. A "typical day" will vary depending on priorities and needs. The candidate must be flexible and able to course correct and adjust priorities as needed. What You Bring: Education: BA/BS degree in a medical technology, life science or technical related discipline or equivalent; advanced degree preferred. Experience: 2 plus years of relevant experience preferred in the clinical diagnostics sales and/or certified laboratory experience. Interpersonal skills are a must, working in a team environment. Experience using Microsoft applications is required. 20% overnight travel is required. Must have a valid drivers license with a clean driving record. There are no "conflicts of interest" to sell the full Bio-Rad clinical diagnostics portfolio. Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more! Compensation: The estimated base salary range for this position is $84,300 to $116,000 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is also eligible for quarterly commission based on assigned sales quotas. Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply. Agency Non-Solicitation:Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it. #LI-AK1 Legal Entity: (USA_1000) Bio-Rad Laboratories, Inc.

The Provider Relations Account Manager is responsible for working in a highly matrixed organization and influencing internal stakeholder relationships. This role will engage with providers to build, manage and maintain relationships, with a strong focus on operational efficiencies, proactive engagement, and reduced burden which all leads to retention of provider relationships. Essential Functions: Own the relationship with the Health Partner/Provider with a proactive focus on overall provider satisfaction and retention. Identify, solution, and execute on Health Partner/Provider escalations and systemic opportunities (including complex and/or non routine) for continuous operational improvement Prepare and lead internal and external meetings with key stakeholders Assure department deliverables are met with timely follow up Educate health partners/providers on, all operational updates Analyze current work processes, identify gaps and implement appropriate correction Responsible for maintaining strong internal relationships with key business partners Perform quality assurance reviews to ensure that provider information is loaded correctly and contracting terms are accurately operationalized. Perform provider outreach, field visits and site evaluations to ensure compliance with the provider contract, and state and federal requirements Develop and utilize key operational dashboards with providers Manage multiple projects, collect and analyze data and disseminate to appropriate departments as necessary Ensure appropriate documentation of interactions and projects Support Leadership in meeting annual goals Perform any other job duties as requested Education and Experience: Bachelor's Degree in Business Administration, or related field or equivalent years of relevant work experience is preferred A minimum of three (3) years of experience in the health plan/managed care industry is required Experience in a managed care organization is preferred Competencies, Knowledge and Skills: Proficient with Microsoft Office to include Word, Excel and PowerPoint Excellent written and verbal communications skills Ability to develop, prioritize and accomplish goals Detail oriented Strong interpersonal skills and high level of professionalism Effective listening and critical thinking skills Effective problem-solving skills with attention to detail Ability to work independently and within a team Strong negotiation skills Excellent leadership skills Exceptional emotional intelligence Ability to create and maintain excellent working relationships Project management Conflict resolution Facilitation management Analytical skills Licensure and Certification: Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if you have started employment in this position, your employment in this position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process Working Conditions: Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel greater than 50% of time to perform work duties. A valid driver's license, car, and insurance are necessary for work related travel Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our member and may refer members to other CareSource resources Compensation Range: $62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type: Salary Competencies: - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-TS1

Job SummaryThe Account Manager plays a vital role in driving the growth of market share and product volume for Fresenius Kabi. This is achieved by implementing effective commercial and contracting strategies. Additionally, the Account Manager is responsible for optimizing access to promote Fresenius Kabi's Medical and Pharmacy Benefit Biopharma portfolio to targeted accounts and decision makers within a specific geographical area. The Account Manager is responsible for establishing strong relationships and effectively communicating the value proposition of our products in a compliant manner. The ideal candidate will live in the Kansas City metro area. The territory covers the state of Kansas and the western edge Missouri. Key cities in the territory include Kansas City, Wichita, KS, Topeka, KS and Joplin, MO. Salary Range: $120,000 - $135,000 per year base, plus a quarterly commission target of $10,000 per quarter and a company car. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.Responsibilities Increase sales in assigned territory and develop new business opportunities that exceed objectives. Execute account management, consultative selling skills and clinical expertise to increase business, while building support for our biopharma portfolio and enhancing our status with customers. Responsible for the contracting strategy/process and executional pull through with key customers and accounts (e.g. Hospitals, IDNs and Clinics/Practices). Increasing access to key decision makers by developing opportunities within the customer/account base in an assigned geography. Launch new product and programs. Excellent collaborative and communication skills to interact successfully with customers and applicable internal colleagues (e.g. sales, marketing and market access). Advance Fresenius Kabi credibility as a partner to improve patient care for providers utilizing approved resources (e.g. patient support programs) Utilize business acumen, product knowledge and sales skills to identify and meet customer needs. Strong organizational skills to maximize sales opportunities and deliver effective customer presentations. Strong clinical, product, reimbursement and financial acumen will be required. Understand current local market dynamics along with key challenges customers face on a daily basis. Exhibit leadership, trust behaviors and strong relational skills. Apply effective organization, planning, and time management skills to ensure optimal territory/account coverage. Acts and models with integrity, compliance, internal policies, Code of Ethics and Business Conduct. Requirements Bachelor's Degree Required (Business or Science degree preferred). Minimum 3-5 years of demonstrated successful pharmaceutical sales experience with a proven track record of exceptional results. At least 2 years of working knowledge, demonstrated success and relationships within the Biopharma and/or Immunology (Rheumatology, GI or Derm) or Oncology fields preferred. Medical Benefit buy & bill experience, and an understanding of the contracting process preferred. Experience calling on Oncology and/or Immunology Physician Offices, Hospitals, IDNs, Academic Centers up to and including the C-Suite Level preferred. A proven understanding of access and reimbursement including specialty pharmacy providers, IDN and GPO contracting, and strong executional pull-through of payer access required. Demonstrated ability to develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to optimize access and sales opportunities. Effective collaborative experience in working with a Matrix Team of National Accounts, FRMs, Marketing, etc. Excellent oral and written communication skills. Ability to work independently. Must have the ability and willingness to travel as needed (auto and air). Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to perform the essential functions of the role at customer locations. Ability to work flexible hours and weekends to meet business/customer needs. Participates in any and all reasonable work activities as assigned by management. Additional Information We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

The Account Manager is responsible for maintaining and growing the Microbiology, Immunoassay, Molecular and Vision Suite customer base. This role will focus on creating new business opportunities through the placement of instruments, reagents and services leading to increased revenues for the company within a designated Region. The Account Manager is directly responsible for achieving the territory sales goals and maintaining existing customers within their assigned territory in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability. The Account Manager acts as the direct contact to the customer and is accountable as the point person for all communication both internally and externally. Primary Responsibilities Business Development and Execution: Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents Develop strategy and individual responsibilities to close sales of all high value targets Maintain existing customer business to minimize lost business Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan Coordinate activity of other field sales personnel in context of business plan Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy Product and Technical Sales: Provide technical expertise/assistance in product line as required in sales process Support and/or deliver key sales presentations/demonstrations where required Communicate with customers on product line technical issues where required Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region Relationship Management: Develop relationships with key customers/opinion leaders within defined territory. Identify and develop key opinion leaders/reference sites within defined region. Establish relationships with these identified opinion leaders/reference accounts. Leverage relationships to expand existing business within defined region. Channel competitive information gathered in field to marketing and sales teams. Implement and participate in pilot projects with new product launches. Administrative Responsibilities: Conduct quarterly business reviews with the Product Specialists and other supporting sales associates. Submit expense reports on a weekly basis. Maintain customer records in CRM on a daily basis for all accounts in their database. Close all appointments with notes and update milestones on a daily basis. Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectations. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Education and Experience Associates degree and a minimum of 4 years of professional sales experience OR Bachelors degree and a minimum of 2 years of professional sales experience required. Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration. Capital and Reagent sales experience within clinical laboratory preferred Proven and documented track record in exceeding territory Capital and Reagent goals Proven and documented track record of consistent top finishes within sales team Knowledge, Skills, and Abilities Business Skills: Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action. Business acumen to understand how a business operates and how to make it successful. Intellectual Horsepower: Effective and efficient problem analysis that leads to high-quality decisions. Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture. Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time. Creating the New and Different: Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes. Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges. Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details Maintaining Focus: Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes Priority setting that align with business objectives Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Getting Organized: Organizing work and resources efficiently to ensure smooth operations Planning objectives and strategies to achieve them within a set timeline Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently Getting Work Done Through Others: Informing others by sharing clear, timely information to ensure alignment. Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs. Managing Work Processes: Collect and analyze data to drive informed decision-making to improve performance and identify issues Dealing with Complex Situations Communicates instructions clearly and effectively Demonstrates assertiveness and confidence in the face of a challenge Conflict Management: Solution oriented in the face of conflict Comfortable giving clear, direct, and actionable feedback Ability to deal with difficult situations in a timely and bold manner Focusing on the Bottom Line: Drive for Results: Drive for Results while successfully removing barriers Action Oriented: Takes action even when facing challenges Being Organizationally Savvy: Ability to cooperate with others at all levels including leadership Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Communicating Effectively: Effective verbal communication skills Written Communications - including the ability to communicate technical data in written form Effective Presentation Skills - including the ability to present technical data Relating Skills: Build and maintain positive, productive interactions with colleagues Easily accessible and open to communication Effectively navigate social interactions in the workplace Developing and Inspiring Others: Reach mutually beneficial agreements through effective communication and compromise Managing Diverse Relationships: Participate in a way that enhances team performance and cohesion. Fosters a culture of inclusiveness among all team members Acting with Honor and Being Open: Consistently uphold and reflects the core ethical principles and values that bio Merieux promotes Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns. Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others. Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Working Conditions and Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to adjust or move objects up to 50 pounds in all directions. Domestic travel required 70% of time Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals. Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties. Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

Job SummaryThe Account Manager plays a vital role in driving the growth of market share and product volume for Fresenius Kabi. This is achieved by implementing effective commercial and contracting strategies. Additionally, the Account Manager is responsible for optimizing access to promote Fresenius Kabi's Medical and Pharmacy Benefit Biopharma portfolio to targeted accounts and decision makers within a specific geographical area. The Account Manager is responsible for establishing strong relationships and effectively communicating the value proposition of our products in a compliant manner. The ideal candidate will live in the Kansas City metro area. The territory covers the state of Kansas and the western edge Missouri. Key cities in the territory include Kansas City, Wichita, KS, Topeka, KS and Joplin, MO. Salary Range: $120,000 - $135,000 per year base, plus a quarterly commission target of $10,000 per quarter and a company car. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.Responsibilities Increase sales in assigned territory and develop new business opportunities that exceed objectives. Execute account management, consultative selling skills and clinical expertise to increase business, while building support for our biopharma portfolio and enhancing our status with customers. Responsible for the contracting strategy/process and executional pull through with key customers and accounts (e.g. Hospitals, IDNs and Clinics/Practices). Increasing access to key decision makers by developing opportunities within the customer/account base in an assigned geography. Launch new product and programs. Excellent collaborative and communication skills to interact successfully with customers and applicable internal colleagues (e.g. sales, marketing and market access). Advance Fresenius Kabi credibility as a partner to improve patient care for providers utilizing approved resources (e.g. patient support programs) Utilize business acumen, product knowledge and sales skills to identify and meet customer needs. Strong organizational skills to maximize sales opportunities and deliver effective customer presentations. Strong clinical, product, reimbursement and financial acumen will be required. Understand current local market dynamics along with key challenges customers face on a daily basis. Exhibit leadership, trust behaviors and strong relational skills. Apply effective organization, planning, and time management skills to ensure optimal territory/account coverage. Acts and models with integrity, compliance, internal policies, Code of Ethics and Business Conduct. Requirements Bachelor's Degree Required (Business or Science degree preferred). Minimum 3-5 years of demonstrated successful pharmaceutical sales experience with a proven track record of exceptional results. At least 2 years of working knowledge, demonstrated success and relationships within the Biopharma and/or Immunology (Rheumatology, GI or Derm) or Oncology fields preferred. Medical Benefit buy & bill experience, and an understanding of the contracting process preferred. Experience calling on Oncology and/or Immunology Physician Offices, Hospitals, IDNs, Academic Centers up to and including the C-Suite Level preferred. A proven understanding of access and reimbursement including specialty pharmacy providers, IDN and GPO contracting, and strong executional pull-through of payer access required. Demonstrated ability to develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to optimize access and sales opportunities. Effective collaborative experience in working with a Matrix Team of National Accounts, FRMs, Marketing, etc. Excellent oral and written communication skills. Ability to work independently. Must have the ability and willingness to travel as needed (auto and air). Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to perform the essential functions of the role at customer locations. Ability to work flexible hours and weekends to meet business/customer needs. Participates in any and all reasonable work activities as assigned by management. Additional Information We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.