Guardian Savings Bank jobs in Cincinnati, OH

Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front line employees. Guardian Savings Bank has openings for full-time floating Bank Tellers for our Northern Kentucky and Cincinnati branches. You will work in a branch, independently and with your branch team. You will have excellent communication skills, give attention to detail and have an aptitude for numbers. In this position you will operate a teller window, welcoming our customers and serving them by processing a variety of transactions and requests. SKILLS/QUALIFICATIONS High school diploma or equivalent, required Minimum of 1 year working experiences in a customer service position, required Minimum of 2 years of Bank teller experience, preferred Previous experience working directly with the public, preferred Knowledge of Microsoft software products, preferred Cash handling working experience, preferred Availability to travel, required Compensation: Benefits package includes 401(k) match, medical/dental/vision Potential for bonuses Accrued paid time off Growth opportunity At Guardian Savings Bank, our primary focus is on what we do best, making home ownership a reality for all. We're known for our low cost, low rate mortgage loans and offer a wide variety of conventional conforming and non-conforming loans, along with FHA and VA loans. In addition, Guardian is a leader in construction, lot, investment, and apartment loans. With over 125 years of hometown service, we pride ourselves on the personal attention we give to our customers. We offer a large array of checking and savings products with competitive rates to meet all of their personal and business goals. Guardian Savings Bank is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. Job Category: Bank Teller Department: Savings Employee Status: Regular Schedule: Full Time Shift: 1 st Shift, some Saturdays Guardian Savings Bank: Low Costs, Low Rates. Let us make home ownership a reality for you.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision of team lead and supervisor, perform critical support functions related to the check adjustments, returns, and exceptions processes. Provide support for other deposit products such as safe deposit boxes and escrow accounts. Responsibilities include: research and resolve outstanding items on internal accounts related to these processes; execute and monitor daily production jobs; and research and resolve items suspended by the processing team. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Post financial entries to clear deposit system rejects daily. * Research and resolve outstanding items on the UDS suspense account. * Balance several General Ledger accounts on a daily basis to ensure accurate processing of work. * Research and resolve exception items suspended by the processing team, includes making pay/return decisions for suspect items and identifying the correct accounts for non-post items. * Use multiple systems and research tools to identify appropriate resolutions for suspended RDIs. Resolution may involve charging the item back to a Fifth Third account holder, or returning the item to an outside financial institution. * Execute necessary monetary adjustments to internal accounts and outside financial institutions by directly charging/crediting the account or by putting through the appropriate charge/credit ticket to be processed. * Prepare and distribute the Holds Report throughout the financial center network. * Collect responses and apply pay/return decisions accurately to ensure timely return of check and ACH items presented on accounts with holds. * Research and clear any items outstanding on the Exceptions reject account. * Execute and monitor daily production jobs for the returns and exceptions processing systems. * Perform manual capture process for returned checks. * Reconcile return check files exchanged with other banks. * Process daily volume of payments by established deadlines. * Research rejected payments and repair transactions in order to ensure proper posting. * Perform maintenance related to safe box processes and escrow accounts. * Respond within established service level timeframe to requests by management, customers, and other financial institutions for status of case, clarification of why adjustment was made, or for supporting documentation. * Provide service and support to retail division, with regard to specific products/processes supported in dept. * Provide regular feedback to mgmt. and retail contacts concerning trends and observed problems. * Accurately update interest rates for deposit products based on daily changes in indexes. * Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or equivalent. * Two years of bank operations or relevant work experience. * One year of work experience in a position requiring accounting or bookkeeping knowledge. * Data entry skills preferred. * Familiarity of basic PC functions, specifically Microsoft Windows, Word, Excel, and PowerPoint. * Customer focus. * Strong verbal and written communication skills. * Ability to multi-task. * Ability to maintain/organize accurate case files. WORKING CONDITIONS: * Normal office environment. * Extended viewing of computer screens. #LI-EG1 Deposit Ops Recon & Processing Spec M-F 10am-6:30pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position reports to the Account Reconciliation Manager. The incumbent is responsible for the maintenance, processing and balancing of transactions on ARP/Positive Pay accounts. Responsibilities will also include research and resolution of problems with ARP/Positive Pay accounts, daily exception reporting by prescribed deadlines, and extensive customer interaction. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Routinely process incoming/outgoing transactions of a complex nature. Some familiarity with inbound customer transmission files. Some familiarity with job scheduling of outbound files. Interact regularly with commercial clients, respond promptly and accurately to client requests, provide superior customer service. Ensure output meets quality standards prior to release. Prepare and input documentation, review for completeness and accuracy. Compile and/or balance data for transaction processing. Update and maintain appropriate files, reports and other documentation/data. Research and resolve situations of complex nature, which often requires interaction with a variety of internal departments i.e. Information Technology, Commercial Officers, and other operations areas. Exercise decision making capability within department guidelines to expedite workflow, transaction processing and minimize risk. Package and deliver all reconciliation related materials within established timeliness goals. Maintain working knowledge of regulations and compliance issues related to job function and department. Provides back up coverage for other staff. Process new account set ups, account deletions, and/or account changes as necessary. Escalate issues according to established chain of command. Meet and maintain assigned production standards and deadlines. Perform work in accordance with established policies and procedures. Assist in new employee orientation and training. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or its equivalent. Two years of reconciliation and/or accounting related experience. Strong written and verbal communications skills with an emphasis on customer service. Proven analytical ability and problem solving aptitude. 10 key skills preferred. Demonstrated ability to make appropriate decisions, which expedite workflow and minimize risk. Ability to communicate effectively with customers and team members. Working knowledge of basic office applications and ability to operate software related to job. Ability to operate under deadlines with close attention to detail. Ability to work in a fast paced environment. Meet/exceed established department and individual performance goals. WORKING CONDITIONS: Normal office environment with little exposure to dust, noise, temperature and the like. Extended viewing of CRT screen. Routinely lift and move objects up to 25 lbs. #LI-EG1 ARP Reconciliation Associate II M-F 8:30am-5pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position is responsible for appropriate research and resolution of consumer and commercial collateral issues as escalated by internal and external clients, the research of missing mortgage or assignments, break-in-chain requests, facilitation of affidavits of lost assignment or erroneous release requests, and review and termination of land trust or land contract assignments as received. Is the Subject Matter Expert (SME) for collateral documentation research, exception processing and Merger and Acquisition (M&A) collateral issues. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES Processes incoming requests through CORE within established service level agreements. Reviews and responds to incoming requests in CMT system with 24 hours. Works with various investors, custodians, attorneys, title companies, and other customers to resolve various lien release issues to minimize financial risk to the Bank. Completes complex research on Assignment of Mortgage issues related to merger files, CEMA loans, broker loans, or erroneous filings. Able to process Co-Op, CEMA, External Custodian, Multiple Collateral, UCC, non-real estate and VA loans. Ensures VA Guaranty Certificates are cancelled with the appropriate VA jurisdiction. Able to process releases of various collateral such as life insurance policies, deposit accounts, trust accounts, and brokerage accounts regarding commercial loans. Prepares Assignment of Mortgage documents on various accounts related to merger activities. Verifies validity of Assignment requests by requiring proof of payoff or servicing from requesting entity. Completes line of business requests to “Hold” satisfaction documents pending NSF, misapplied payments, fraud, or other issues, advises line of business if satisfaction document has already been sent for recording. Validates erroneous release requests from various affiliates or external clients and prepares necessary documentation such as affidavits and rescissions and/or collaborates with LOB to obtain executed mortgage documents to re-secure lien on behalf of bank and mails for recording or submits for electronic recording where appropriate. Prepares and records Warranty Deed or discharge of Assignment on various land contracts. Performs in depth research on aged outstanding mortgage/deed-of-trust issues where proof of servicing, payoff, or invalid release cannot be provided. Prepares lien release / satisfaction documents in accordance with state and county guidelines. Completes all rejected / non-recorded releases returned for error within 5 business days of receipt. Completes phone research with county clerks/recorders to obtain recording information for release. Research missing mortgage and/or assignment files to obtain necessary information for release. Works with third parties and lenders to obtain assignments of mortgages necessary to facilitate lien releases. Utilizes web based and internal account system tools to validate release requests including proof of payoff, credit reports, and merger histories. Maintains an organized and efficient work area; performs all work in accordance with established health and safety procedures. Perform any other duties as assigned by management. MINIMUM KNOWLEDGE, SKILLS AND RESPONSIBILITIES REQUIRED: High School Diploma or equivalent; college degree is a plus. Minimum 3 years banking operations experience in consumer or commercial mortgage loans. Excellent verbal and written communication skills are required, as the candidate will be responsible for communicating with various members of the document recording staff, LOBs, and provide reporting to management. Strong analytical skills and attention to detail required. Ability to research and utilize multiple bank and external programs to obtain needed information for document preparation and recording. Ability to multi-task and effectively prioritize assignments and projects in a fast-paced work environment. #LI-EG1 Document Exceptions Specialist M-F 8am-5pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Early Career Co-Op provides support as directed through assignments within a line of business or division while receiving exposure to the broader organization. Co-Ops integrate into the organization through day-to-day activities and project work. Co-Ops operate as team members on larger initiatives, but also work independently on smaller projects and tasks. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Perform assignments and projects as determined by leadership. Utilize project management skills to manage and report on assignment and project status. Build a network of contacts within assigned line of business or division as well as across the organization. Effectively communicate with others, demonstrating strong verbal and written communication skills. Perform all work in accordance with established safety procedures. Complete assigned coursework and participate in self-learning. Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: * Current enrollment (or recent completion) in accredited degreed program. * Strong academic record with a minimum cumulative GPA of 3.0. * Relevant internships and/or co-op program experience preferred. * Outstanding verbal and written communication skills. * Customer service skills with the ability to respond to internal and/or external requests. * Strong analytical skills. * Ability to work in a team environment. * Ability to multitask and be flexible. * Proficiency in Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint) and the capacity to learn additional software applications as required by the assignment. * Capable of managing own time to meet established deadlines. * Ability to demonstrate initiative. * Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future #EarlyCareers #OneBankCoOp #OneBankSummerExperience Marketing Co-Op - Summer 2026 At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Fifth Third Bank Leadership Programs (LPs) are designed to provide meaningful work experience and develop future organizational leaders. The Risk Leadership Program (RLP) consists of comprehensive on-the-job training supplemented by educational opportunities focused on banking, business, risk management, leadership and professional skills. The RLP is designed to enhance the career progression and performance of its participants through: exposure to a variety of risk management disciplines, mentor relationships with senior leaders, formal and informal performance feedback, leadership and team building opportunities and community service. The full-time leadership program is located in Cincinnati and structured in four rotations over a 24-month period. RLP rotation assignments are based on business need, skillset and interest and may include opportunities in Operational Risk, Compliance, Credit Risk, Market Risk, or other areas within the Risk division. The RLP offers two well-defined tracks to prepare participants for careers in Risk Management, with an emphasis on either Governance & Oversight or Data Analytics based on the participant's program focus. During the program, participants rotate among different teams, becoming an integral member of each one so they can fully collaborate on key initiatives. Risk Leadership Program Participants (RLPs) are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. They are accountable for always doing the right thing for customers and colleagues, and ensure that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, RLPs achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES AND RESPONSBILITES: Perform work assignments as determined by the assignment leader while rotating through various departments. Provide credible challenge, risk identification, escalation and oversight to business processes, products, projects or control environments. Identify and interpret risk trends via data analysis. Create risk reporting to drive business action and awareness. Learn about industry standards, laws and regulations that apply to the banking industry. Ensure Fifth Third's compliance with applicable regulations and champion regulatory excellence within the organization. Create and present a formal presentation at the end of each rotation. Attend formal training classes, supplementing the on-the-job learning that occurs in each rotation. Actively participate in community involvement projects. Build a network of resources within the Risk division and supporting areas. Perform any other duties as assigned. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Upon hire, a completed four-year undergraduate Bachelor's degree in business with a graduation date within fall 2025 - spring 2026 Cumulative GPA of 3.0 or above Bachelor's degree in Insurance/Risk Management, Accounting, Economics, Finance, or Humanities - Psychology, Criminal Justice, Sociology, Pre-Law (or other relevant major) Relevant internship and/or co-op experience. Campus involvement/leadership experience Outstanding written and verbal communication skills, critical thinking and intellectual curiosity skills, analytical and problem-solving skills, and strong attention to detail. Basic Microsoft Office proficiency (Excel, PowerPoint) Self-starter with ability to complete both guided and self-directed learning activities Strong proficiency in critical thinking, leadership, business acumen and teamwork as demonstrated through extracurricular activities, work experience, and/or academic activities. Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future #EarlyCareers #Risk #Launchpoint Risk Leadership Program Participant 2026 At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Manage staff to facilitate workflow, monitor productivity, and verify compliance with Bancorp and investor policies and procedures in a workout solicitations environment. Establish work priorities and delegate tasks to achieve and maintain the highest level of performance. Support department that works with customers, realtors, title companies, and attorneys to facilitate Delinquency Resolution utilizing Advance Contact and Consultation. Resolve escalated operational, customer service, and/or employee issues. Oversee and manage a portfolio of delinquent investor, insurer & bank owned consumer and mortgage accounts in early, mid, or late stages. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES AND RESPONSIBILITIES: Coordinates and supervises day-to-day work processes in the call center and is responsible for Monitoring individual and team productivity and quality and providing feedback to management. Reports significant findings on a file-by-file basis and distributes to appropriate internal parties. Identifies and implements work efficiencies through process improvement techniques and product development for hardship resolution. Collaborates with other quality control personnel and provides research support for findings. Conducts telephone call monitoring review and participate with the quality team on calibration calls. Manage timelines to adhere to investor/insurer guidelines. Oversees servicing system documentation entered by employees and ensures accuracy. Provides daily management, coaching and feedback to staff through account Reviews, monitors and side-by-sides. Performs and/or delegates audits of routine workout loans to confirm that mortgage processes have been performed in accordance with the Bank's and investor requirements, government regulations and the Bank's quality control program. Documents work and records deficiencies. Determines the potential causes of deficiencies identified during the course of the audit. Evaluates the quality of the files audited. Partners with associates from Mortgage Operations, Internal Audit Underwriting, Collections or Servicing to stay abreast of their processes and the impacts on current servicing processes. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid, and constructive feedback; developing all employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. KNOWLEDGE AND SKILLS REQUIRED: College degree or equivalent work experience. Minimum 1 year supervisory/lead experience. Minimum 3 years call center experience. Knowledge of legal requirements for loss mitigation, bankruptcy, REO and foreclosure processes. Proven leadership skills and ability to work in a team environment. Excellent communication, problem-solving, and organizational skills. Experience with Microsoft Word, Excel, PowerPoint, Access and Outlook. Homeowners Assistance Support Supervisor At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces vendors and Information Technology staff on a daily basis resolving complex customer issues related to the booking of new mortgage loans. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Diagnose system hardware, software, and operator problems and. instruct end users in the use ofequipment,software, and/or reference materials. Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user's behalf and maintaining ongoing communications and updates between parties. Interface extensively with end users, management, and Information Technology, and occasionally with Data Processing in the resolution or escalation of Mortgage Systems problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or InformationTechnology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent required. Associates degree in related field preferred. A minimum of 2 year of customer support, call center, contact center preferred. Previous technology-related industry experience preferred. Deadline and task-driven with ability to multi task. Excellent verbal and written communication skills. Strong analytical, attention to detail, and problem solving skills. Good leadership, initiative, and interpersonal skills. Ability to work independently, as well as in a team environment. Excellent customer service skills. Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products. Basic Mortgage knowledge preferred but not required. Systems Support Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Fraud Analyst I is a cross functional position within Fraud Operations. Fraud Analyst Is can support the Fraud Detection, Fraud Communication, and Domestic Collections teams based on staffing and business needs. Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to determine what actions need to be taken (e.g., placing holds, opening cases, etc.). Fraud Detection responsibilities includes both verbal and written communication to internal and external customers. Fraud Communication - Responsible for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls (customer, bank employees, offshore partner) and chat (Retail bank employees and offshore partner). Domestic Collections - Responsible for processing and decisioning fraud check dispute claims. Includes working alerts, dispute cases and inbound call inquiries supporting the customer, retail partner and bank transfers. Fraud Detection, Fraud Communication, and Domestic Collections functions require attention to detail, multi-tasking, communication, and critical thinking skills. Fraud Analyst Is also assist Fraud Operations leadership in developing policies and procedures to enhance processes and reduce fraud risk. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department's policies, processes, and procedures. Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed. Open and prep fraud cases. Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff. Provide fraud-related support and work with the first line of defense for the Bank. Work with various business units to understand the alerted activity and ensure compliance with laws. Meet scheduling and time tracking expectations to support performance tracking. Meet performance, quality, and customer service standards. Perform other duties as required. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: One to three years of experience in fraud, banking, investigative work, or a related field preferred. Associate's degree or equivalent work experience. Strong analytical, problem-solving, multi-tasking, and conflict resolution skills. Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters. Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends. Proactive in identifying potential concerns and following-up to resolve such issues. Excellent teamwork, interpersonal, and relationship building skills. Ability to make decisions or know when to escalate matters to management. Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments. Ability to communicate effectively with management. Ability to work independently and complete assigned work in a timely and accurate manner. Proficiency with Microsoft Office Suite. WORKING CONDITIONS: Position is on-site. Normal office environment with little exposure to dust, noise, temperature, and the like. Extended viewing of a LED/LCD computer monitor. Fraud Analyst I - Monday Through Friday 9am - 6pm. At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Member of a highly productive, industry leading team of treasury professionals. Responsible for business development (new and cross-selling), client service excellence, client retention, and client consultation. Revenue growth and client retention are paramount. Self sourcing, networking externally, and partnering with key team members (within the local affiliate and/or group) to drive business. Responsible to prospect with internal partners. Work with a One Bank team to understand clients and prospects business environments, strategies, and industries to best determine the financial needs and appropriate working capital management solutions to provide. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Must be able to persuasively articulate Fifth Third's value proposition to both internal and external clients to influence the outcome within the sales process. * Demonstrate ability to identify client needs and the ability to present working capital solutions to clients and prospects. * Demonstrate ability to understand payment and commerce solutions/ processes. * Demonstrate proficiency in knowledge of all strategic TM solutions and their benefits to our clients. * Understand competitions' capabilities and gaps and how to position 5/3's services against them. * Prepares and deliver quarterly client service reviews to clients. * Expected to develop personal relationships with C-suite and senior management decision makers at client and prospect organizations. * Devise and execute a plan to exceed sales goals. * Accountable for the development of a sales pipeline of both new and cross-sell opportunities and appropriately managing those to a win/loss decision. * Actively manage a pipeline using the CRM tool. * Maintain lines of communications with RMs individually and as a group. * Review sales goals with RMs and ensure RMs are advised of calling strategies. * Educate and advise RMs of new TM product development initiatives. * Assess knowledge level of individual RMs and bring each up to a minimum standard. * Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients. * Work closely with assigned client specialists to ensure excellent client service on an on-going basis. * Assist with general bank communications to clients. * Take ownership and deliver timely resolution of client issues. * Develop knowledge of internal resources for accurate response to client issues. * Understand and communicate implementation time-line to align with client expectations. * Ensure proper account documentation and all requisite agreement execution. * Communicate recurring or serious product issues to management. * Recommend viable solutions to improve client service. * Understands, appreciates, and promotes the history of 5/3 Bank, its financial position, operating model and commitment to a positive client experience. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: * Undergraduate degree is required. * MBA or advanced degree is desirable. * CTP certification is strongly encouraged. * Minimum of 2 years Wholesale/Commercial Banking experience, prefer at least 1 to 3 years of experience in a financial services sales environment is preferred. * Demonstrated record of consistently exceeding performance goals. * Possess a strong desire to constantly strive to improve oneself. * Must have strong client interaction skills and has demonstrated the ability to influence the outcome of a sales process. * Requires the aptitude for powerful presentations and negotiation skills with internal and external clients. * Demonstrated ability to articulate the benefits of strong working capital management solutions to clients. * Proven product and sales knowledge sufficient to help mentor new team members. * Demonstrated knowledge of a wide array of treasury management products. * Excellent oral and written skills. * Basic proficiency in PC software (MS Office). * Technical Treasury Management competencies. * Understanding of Treasury Management products and solutions. * Ability to build new & existing client relationships. * Ability to evaluate client needs. * Basic understanding of financial statement analysis. Treasury Management Officer III At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. Team and Product Line Leadership: Leads large-scale teams and/or multiple product lines within the Consumer Lending Collections function, with accountability for operational, vendor, customer, and financial risk management. Portfolio and Budget Management: Oversees the management of delinquency portfolios and departmental expense budgets to ensure financial discipline and performance. Operational Oversight: Oversees daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence. Operational Excellence and Compliance: Drives operational excellence by managing risk, optimizing productivity, and identifying strategic opportunities for improvement. Ensures compliance with evolving regulatory requirements and internal policies. Complex Process Management: Manages complex operational processes such as SCRA, Probate, Bankruptcy, Offsets, Loss Mitigation, Modification Programs, and Litigation, ensuring accuracy and consistency in execution. Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions. Issue Management Leadership: Leads issue management efforts by assessing severity, assigning ownership, and driving resolution with transparency and urgency. Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders. Strategic Initiative Execution: Partners with Risk Strategy and business support teams to execute strategic initiatives that enhance customer experience, reduce losses, manage expenses, and mitigate risk. Workforce Management: Collaborates with campus management, IT Risk, and technical support teams to manage a geographically dispersed workforce across in-office, hybrid, and remote environments. Leadership Delegation: Acts as a delegate for the Director of Consumer Lending Collections in various forums and serves as interim leader when required, ensuring continuity of leadership and strategic direction. Risk Issue Resolution: Ensures timely and effective resolution of issues that pose risk to the Bank, maintaining a culture of accountability and responsiveness. Regulatory Monitoring and Communication: Monitors changes in state and federal laws, implements necessary updates, and enhances communication effectiveness through cross-departmental coordination. Regulatory Compliance: Ensures compliance with all regulations related to collections and customer communications, and maintains accurate, up-to-date procedures that govern operations. Vendor Oversight: Provides daily oversight of offshore vendor operations, drives performance, and identifies process improvements while ensuring compliance with policies and procedures. Vendor Relationship Management: Manages all vendor relationships, including performance tracking, risk assessments, and due diligence, in collaboration with internal stakeholders. Contractual Compliance: Collaborates with IT to ensure vendor performance aligns with contractual obligations, including Letters of Engagement and Service Level Agreements. Offshore Team Support: Supports the design, delivery, and communication of departmental changes for offshore teams, ensuring staffing alignment and adherence to budget. Training Program Oversight: Oversees the development, enhancement, and sustainability of onboarding and continuing education programs for new and existing staff. Talent Management: Demonstrates leadership by hiring top talent, setting goals, developing staff, managing performance and compensation decisions, promoting teamwork, and addressing disciplinary matters as needed. Customer Experience Enhancement: Leverages customer sentiment and complaint data to enhance customer experience and streamline operational processes for greater efficiency. Loss Mitigation Strategy: Minimizes financial loss and maximize recoveries by leading high-performing teams and vendors, adapting strategies to meet evolving Bancorp and customer needs. Supervisory Responsibilities: Responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM REQUIREMENTS: This position requires an experienced level of proficiency. We require a Bachelor's Degree or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 5 or more years of management experience. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 10 or more years of work or practical experience), in: Negotiation and Collaboration Skills: Ability to negotiate and collaborate with others. Executive Interaction Ability: Ability to interact with Bancorp senior management. Regulatory Communication Skills: Ability to effectively communicate with regulators. Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills. Change Leadership: Innovative thinker that can drive change throughout the organization. Please refer to the “Skills for Success” section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 10 years of work or practical experience), across a suite of skills including, but not limited to: Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you . Collections Sr Department Leader At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision, responsible for all aspects of processing annuity business from start to finish. Will be responsible for processing and reviewing all documentation for annuity (fixed and variable) in a fast-paced environment. Must be able to handle large volume of policies and delivery requirements in a time sensitive manner. DUTIES & RESPONSIBILITIES: + Process annuity applications, review for missing paperwork/documents and verify processing requirements. + Ensure that all needed forms are submitted with the application and all processing guidelines are met in a timely manner. + Act as liaison between registered representatives and carriers for coordinating the application process, including all required documentation. + Follow-up on pending and open business. + Verify Agent licensing and appointments and process such licensing and appointment paperwork when needed. + Verify sufficient funding is in place prior to business submission. + btain and relay any necessary information and correspondence between the clients, vendors, and other services providers. + Communicate regularly with sales staff, management, vendors, and clients to be sure the highest possible quality of customer service is being provided for every individual. + Respond promptly and courteously to sales force. + ther duties as assigned. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Insurance license & Series 7 preferred. + Insurance and financial service experience preferred. + Excellent customer service and communication skills required. Must be detail oriented and able to multi-task. + Prior experience with Finetre/AnnuityNet software would be beneficial. Annuity Processing Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Lead liaison between line of business (LOBs), operational support and information technology. Responsible for analyzing non-standard business and user needs, document requirements, and resolve complex system problems. Coordinates development and support for new and existing applications. Possesses a sound understanding of business systems and industry requirements. Acts as a team leader for assigned projects. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Oversees enhancements in order to maintain productivity and efficiency. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle. Acts as team leader for projects. Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams. Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May performproject leader role for projects. Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements. Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency. Provides input into the creation of detailed project plans, work assignments, target dates and their aspects of assigned projects. Provides guidance and context in prioritizing and determining complexity of problems and requests. Partners with the technical areas in the research and resolution of system and process problems. Identifies, researches, and analyzes production problems develops solutions, and resolves problems. Works with programming resources (in house and third party) to ensure development work is completed to specification. May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls. Other duties as required. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITES REQUIRED: Bachelor's Degree or equivalent work experience. Minimum 5 years work experience in banking, financial services or related experience. Minimum 3 years of project management experience. Six Sigma Green Belt or PMP preferred. Proven leadership experience in areas of operations, manufacturing or quality. Possesses a broad understanding of business systems and industry requirements. Ability to present to senior leadership on sensitive subject matters. Ability to facilitate large groups toward the Development of common solutions. Exceptional verbal, written, and presentation communication skills. Ability to multi-task and be flexible. Ability to Manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio). #LI-EG1 Dividend Servicing Lead Business Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: The Senior Estate Settlement Officer serves as a senior subject matter expert in the administration and settlement of complex decedent estates and trusts. This role requires advanced expertise in estate planning documents, probate procedures, tax implications, and fiduciary responsibilities. The Senior Officer leads estate strategy, manages high-value and sensitive relationships, and oversees complex legal and tax matters. This role also provides leadership and mentorship to Estate Settlement Officers and Associates, ensuring consistency, quality, and adherence to fiduciary standards across the team. YOUR RESPONSIBILITIES: Strategic Estate Administration & Planning: * Lead the interpretation and execution of complex estate planning documents, including multi-generational trusts, family partnerships, and charitable structures. * Oversee asset analysis and administration to ensure liquidity, tax efficiency, and proper allocation of income, expenses, and liabilities. * Guide estate planning decisions through review of tax filings, asset valuations, and legal documentation. Client Engagement & Relationship Management: * Serve as primary fiduciary contact for high-net-worth beneficiaries, family offices, attorneys, and tax professionals. * Manage sensitive family dynamics and complex relationships with discretion and empathy. * Partner with internal teams (WMAs, STAs, SIAs, UAs) to deliver coordinated and proactive client service. Legal, Tax & Compliance Oversight: * Direct probate proceedings, legal filings, and statutory deadlines for complex estates. * Oversee preparation and filing of federal and state estate tax returns; lead tax planning strategies across multiple tax years and jurisdictions. * Review and execute legal documents related to probate, litigation, and fiduciary accounting. Risk Management & Fiduciary Leadership: * Make high-level fiduciary decisions regarding distributions, reserves, and estate closure timing. * Identify and escalate complex risk, ethical, or discretionary matters; manage litigation in collaboration with counsel. * Serve as escalation point for fiduciary decisions made by Estate Officers and Associates. Operational Oversight & Team Leadership: * Lead estate tracking workflow and ensure completion of all required tasks across multiple estates. * Finalize estate settlement fees and ensure CRM reflects fee opportunities and billing accuracy. * Draft and review internal forms and correspondence; oversee document handling and execution. * Hire, manage, and evaluate external vendors; provide oversight and guidance to Estate Settlement Officers and Associates. MINIMUM REQUIREMENTS: * Bachelor's degree required; advanced degree or professional designation (e.g., JD, CPA, CTFA) preferred. * Minimum 8-10 years of experience in fiduciary administration, estate settlement, or related legal/tax advisory roles. * Proven experience managing complex estates and high-net-worth client relationships. REQUIRED SKILLS: Qualified candidates will possess an advanced degree of proficiency (typically from 7 years of work or practical experience), in: * Advanced Estate Planning Expertise: Deep knowledge of estate planning structures, probate law, and fiduciary principles to guide complex administration. * Strategic Thinking & Analysis: Ability to assess legal, financial, and tax implications across multi-faceted estate structures. * Executive Communication: Skilled in navigating sensitive conversations and delivering clear, confident guidance to clients and advisors. * Leadership & Mentorship: Experience guiding junior team members and fostering a culture of fiduciary excellence. * Technical Proficiency: Advanced use of Microsoft Office Suite and internal platforms such as CRM, ShareFile, and estate workflow tools. Please refer to the "Skills for Success" section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess an advanced degree of proficiency across a suite of skills including, but not limited to: * Client Service Excellence: Ability to deliver high-touch service to sophisticated clients with discretion and responsiveness. * Team Leadership & Oversight: Proven ability to lead and mentor Estate Settlement Officers and Associates. * Fiduciary Judgment: Confidence in making complex fiduciary decisions and navigating risk with sound judgment. * Compliance & Risk Awareness: Deep understanding of legal and regulatory frameworks with a proactive approach to risk mitigation. * Operational Mastery: Ability to manage multiple estates, vendors, and internal systems with precision and efficiency. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you. Senior Estate Settlement Officer Total Base Pay Range 94,500.00 - 203,200.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45242 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This role is responsible for the facilitating, coordinating and executing the operational activities relating to the Private Banking high net worth Client / IM&T business. An intermediate professional responsible for following established guidelines and identifying and resolving problems. Position not available for immigration sponsorship ESSENTIAL DUTIES AND RESPONSIBILITIES: Individual at this level is expected to work independently and consult with other team members of supervisors on client issues of greater complexity. Contribute to work flow or process change and redesign, and to form a strong basic understanding of the specific product or process with a general understanding of Fiduciary Risk, Responsibility, and Law as it pertains to Trust Account setup, maintenance, administration etc Accountable for reporting or process administration as needed Roles at this level are typically for those exhibiting strong basic executional capabilities and who are beginning to take on more responsibility. However, there is not significant independence of action at this level. Collaborate with internal LOB's to ensure client information is complete during the acceptance and maintenance processes including client communication when necessary Depending on assignment, could serve as a control point by ensuring all required documents are present and accurate while verifying that all required approvals are properly obtained. Responsible and accountable for risk by openly exchanging ideas, opinions, and elevating concerns while utilizing and interpreting IM&T Policy and Procedures to process all client requests Depending on assignment, responsible for completing a pre-opening account risk review, ongoing account maintenance, account change requests, account funding, transactional account activity, cost basis adjustments and IRS Transfer Statement requirements, court accountings, account closings, and other special projects. Primary focus is on execution within defined parameters, with some expansion based on developing capabilities and or experiences, in partnership with more experienced staff. Depending on job assignment, takes on more complex coding and account types Depending on job assignment, additional knowledge on the Trust side Leverage knowledge base in IRA and ERISA plans, may participate in the DOL Fiduciary Rule review process. The main responsibility is to ensure that all IRA rollover money received has had the Best Interest Client Recommendation completed prior to opening or adding assets to IM&T. Other duties as assigned SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 3+ years Trust Operations/Private Banking/Customer Service College Degree Preferred Experience with Microsoft office products, such as Word, Excel, PowerPoint and Outlook. Acquired understanding of company policies, procedures, and operations. Ability to multi-task and work well under pressure Knowledge of Fiduciary Risk, Responsibility as well as a basic understanding of the firms businesses and the related industry economics Excellent verbal and written communication skills Effective customer relations both internal and external #LI-MW1 Private Bank Acct Spec II - IM&T At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process. Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES & RESPONSIBILITIES: + Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.) + Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision + Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents) + Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely + Active liaison between the client, underwriting and financial center to meet all loan and customer requirements + Actively manage pipeline of consumer loan applications + Fields inbound calls from internal and external customers. + Understand and review personal and business tax returns and other income documents + Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs + Maintain high level of customer service by being proactive in communicating with borrowers and loan originators. + wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products + Ensure accurate, complete, and timely loan data on processing and underwriting system + Actively participate in ongoing efforts to continually improve customer service for internal and external customers + Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers. + Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies + Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes + Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center. + Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures. + Responsible for completing call tracking and support documentation as required + Act as a Trusted Advisor, proactively educating customers and bankers with each interaction. + Consistently meet all quality, handle time, and aux/adherence standards. + Mentor and train less experienced Loan Specialists + Assist with training and on boarding of new Loan Specialists + Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures. + Support Consumer Lending on departmental projects. + Identify and communicate differences in regards to Regional Credit Center Operations + Work with both credit centers to ensure consistencies and similar customer experience + Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers + Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements + Respond to general inquiry emails in shared email box + Provide all services above to Fifth Third customers calling into the credit center + Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Minimum three (3) or more years of consumer lending experience in processing or customer service required + In-depth knowledge of loans and lending guidelines + Detailed knowledge of processing, underwriting and closing procedures + In-depth knowledge and understanding of loan application and underwriting systems + Previous experience managing a pipeline required + Proven computer skills + Demonstrated leadership and organization skills + Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired + Demonstrated teamwork and customer service skills + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position Consumer Credit Loan Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. The Capital, Resolution & Recovery Analyst - Governance will support the development and implementation of strategies to ensure the organization's financial stability and compliance with regulatory requirements. This role involves assisting with governance and reporting for capital planning, resolution planning, and recovery planning processes, which seek to mitigate risks and enhance the organization's resilience.Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.Duties & Responsibilities + Capital Planning, Resolution Planning, and Recovery Planning: + Assist in the preparation and maintenance of governance and reporting materials related to capital planning, resolution planning, and recovery planning in line with regulatory standards. + Support stress testing procedures, policy development and maintenance. + Support resolution planning and recovery planning procedure and policy development and maintenance. + Collaborate with finance and risk management teams to develop and ensure adherence to project plan for capital planning, resolution planning and recovery planning processes. + Collect and organize information from various departments to support ongoing governance process. + Risk Management: + Identify and assess risks related to capital, resolution, and recovery planning. + Stay informed about regulatory changes and industry best practices. + Provide support in developing risk mitigation strategies and recommendations. Minimum Knowledge, Skills And Abilities Required + Bachelor's degree in finance, Economics, Business Administration, or a related field. + Minimum of 2-3 years of experience in capital planning, resolution planning, recovery planning, or a related field within the financial services industry. + Basic understanding of regulatory requirements and guidelines related to capital, resolution, and recovery planning. + Strong analytical, problem-solving, and communication skills. + Proficiency in financial modeling and data analysis tools. + Ability to work collaboratively in a team environment and manage multiple tasks. + Exposure to working on projects with strong attention to detail and accuracy. + Prefer proficiency in PowerPoint or in presentation creation tools. #LI-BP1 Capital, Resolution & Recovery Analyst - Governance At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

GENERAL FUNCTION: Responsible for driving the effective implementation of the Enterprise Risk Management (ERM) Framework by leading the design, development and administration of enterprise risk programs and initiatives for the Bancorp. Owner will lead the transformational work related to the implementation and ongoing sustainability and Governance of an Integrated GRC (Governance, Risk and Compliance) platform (RSA Archer). Responsible for: 1) Coordination across risk, process, and program owners and senior leadership for the identification, prioritization, and realization of multiyear objectives 2) Identification of appropriate parties required and a primary liaison between business, design, technology, and data partners to decompose objectives into executable efforts for both waterfall and Agile development as appropriate 3)defining and achieving key metrics, 4) Pushing boundaries to introduce new and innovative solutions. Work directly with the Chief Operational Risk Officer, Enterprise Risk Directors, Business Controls Directors and senior leaders within the business to facilitate change related to line of business risk and control processes where needed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in leading implementation of strategic initiatives to achieve corporate vision, specifically enterprise-wide applications for Risk and Compliance in RSA Archer platform Provides oversight and credible challenge to lines of business, key stakeholders and program/process owner Establish goals/objectives for strategic project implementation Responsible for Governance processes of Enterprise taxonomies Build training and support materials for Archer releases Helps drive strategy and develop roadmaps to improve experiences across the platform including continuous prioritization processes Responsible for continual prioritization, design and implementation of functionality across multiple areas and parallel releases; help drive development and opportunities to broaden and deepen platform functionality. Work with owners, stakeholders and experts to ensure timely execution of various RSA Archer applications. Collaborates with owners, business experts and stakeholders across the enterprise Leverage prior experience in stakeholder and business resource management, risk management, and change management to drive transformation and process improvement Provide coaching and support to leaders, program and process owners and sponsors regarding their role in ensuring project success. Work with and hold accountable sponsors, process owners, enterprise project management and key stakeholders to define projects including scope, goals and objectives, teams, deliverables, milestones and activities, timing, and risks. Responsible for overseeing, maintaining and understanding how business processes, risks, controls, and regulations are implemented into the GRC system and help develop plans to incorporate changes related to process, data and organizational hierarchies, collaborating with process/program owners and IT. Work with internal stakeholders across the enterprise to identify, assess, report, track and remediate risks and support the development of risk mitigation strategies Own and oversee the maintenance and periodic update policies, standards, procedures, exceptions, and other governance documents related to GRC program Maintain a strong understanding of risk management methodologies and frameworks to drive enterprise-wide adoption of common taxonomies Prepares information and coordinate the development of reporting to Operational Risk Committee (ORC) and other committees as appropriate SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in management, finance, economics, related field or equivalent experience, advanced degree preferred. 7 years proven risk management/analytics experience, or equivalent. Minimum 2 years management experience. Experience managing complex GRC or other programs or systems involving interconnected systems and processes with a focus on regulatory and risk requirements and standards Experience in building and managing governance processes and training materials Strong knowledge and understanding of operational risk functions for targeted Lines of business. Requires broad knowledge of banking products, services and operations. Understanding of the core elements of an effective risk management Program including RCSA (risk control Self Assessment) and Key risk indicators and Key control indicators desired. Position requires an in-depth knowledge of the business as well as applicable policies and procedures. Strong communication and influencing skills to successfully challenge line of business management to achieve effective control frameworks. Demonstrated intellectual curiosity with the Ability to Develop strategies and tactics to Manage risk. Well-developed interpersonal, organizational, analytical, problem-solving, negotiation, project management and verbal and written communication skills. Ability to partner with senior management within the line of business to influence and align colleagues and stakeholders. Strong organizational, project management and multi-tasking skills with Demonstrated Ability to Manage expectations and deliver results. Proficiency in Word, Excel, Outlook, power point and similar software. Director, ERM Programs - Archer, Strategic Initiative At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Lead the Credit Card Credit Risk Strategy function and team that maximizes risk adjusted returns through the cycle while staying within credit risk appetite through various credit risk strategies and tactics. Develop and execute the high level Credit Risk Strategy that ensures robust risk adjusted returns and differentiates Fifth Third cards, increases share of wallet and drives increased customer value to accomplish business and financial objectives. Actively use analytical methods and modeling, testing and other objective and hypothesis based approach in the Learning Agenda. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES & RESPONSIBILITIES: Develop and execute the Credit Risk Strategy to accomplish objectives. Lead the function and team and be accountable for delivering Credit Risk Strategy objectives. Plan and coordinate the execution of new and changes to various acquisition credit policies and customer management credit policies like new account approvals, line assignment, line increase/decrease and other risk mitigation policies and collections/recoveries. Plan and build credit statistical models for various credit decisions. Develop and implement valuation (cash flow) models for key credit decisions. Develop, plan and implement the Learning Agenda (tests, analyses) that identifies and delivers opportunities to enhance risk adjusted returns. Partner with 2nd line of defense Credit and other functional partners to build and execute on the agenda. Monitor, optimize and change ongoing card strategies and tactics to ensure continue delivery of expected profitability and risk objectives. Work closely credit risk and other risk management functions to ensure compliance with Fifth Third policies and laws and regulations. Build and develop analytical and strategy management talent for long term sustained competitive advantage in Credit Risk Strategy. Support and contribute to corporate initiatives as and when required. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree or Master's degree in quantitative discipline (e.g. science, technology, engineering, math, or economics) or Business Management with a quantitative minor. MBA Preferred. 5+ years leading card credit risk strategy function and teams. 10+ years' experience in Financial services performing or supervising analytically rigorous methods to drive business value. Experience in direct marketing to customers or prospects in multiple channels including online banking, mobile, digital, direct mail, branches. Excellent verbal, written, and interpersonal communication skills. Excellent Leadership skills, driving P&L goals, planning complex initiatives, a detail orientation. Strong analytical/quantitative skills and ability to structure complex analyses, mentor analysts, and create an environment and culture that leverages analytics to drive value. Ability to collaborate with, present to, and persuade Executive (including C-level) Management and across functions. Proficiency in Microsoft Office suite of software products (Outlook, Word, Excel, PowerPoint), statistical modeling with SAS or Python and statistical techniques. Head of Credit Risk StrategyTotal Base Pay Range 152,100.00 - 327,000.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.