Customer Service Transitions Professional
Work from home job in San Juan, PR
**Become a part of our caring community and help us put health first** This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations. Their goal would be to reduce membership loss / enable us to retain the highest amount of membership across these experiences.
We want a team to be able to help navigate the members we gain from these efforts through changes, questions or concerns and generally provide churn reducing, customer service.
We envision this role would not involve any sales, would be the most entry level role in my org and would help to potentially develop a career path into our other existing roles.
**W** **ork schedule:** M-F, 8:30am-5:00pm EST
**Role Responsibilities:**
+ Conduct outbound and answer inbound calls related to any attrition mitigation marketing communications
+ PCP Terminations - Help ensure engaged members get their questions answered, understand the situation they are in and get assistance with any clinical connections or assurances during this transitional period
+ Mass Moves - Follow up with patients that we previously acquired to help them get their 2nd appointment scheduled
+ Center Consolidation / Relocation - Assist with directions, rescheduling appointments and any clinical connections or assurances needed during this transitional period
+ Plan Changes - Reach out to newly acquired patients that are on a plan that we don't accept to connect them with a broker
+ Organic patient orientation - Onboard and orient new, engaged patients acquired through traditional sales channels
**Required Qualifications**
+ 3 years of technical experience
+ Strong critical thinking and problem-solving skills
+ Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access, etc.
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Previous work from home experience
+ Previous call center or patient outreach experience
+ Bilingual English/Spanish
**Additional Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
**Use your skills to make an impact**
**Alert**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format - HireVue**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Benefits**
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
\#LI-MM1
\#LI-Onsite
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-29-2026
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Easy ApplyPerformance Quality Analyst I (US)
Work from home job in H Rivera Coln, PR
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans.
Performance Quality Analyst I
Location: This role requires associates to be in-office [2] days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace. When report to the office this position will be based at PR-San Juan, 654 Ave Munoz Rivera.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Schedule: This position will work an 8-hour from shift 8:00 am - 5:00 pm (EDT) Monday to Friday. Additional hours may be necessary based on company needs.
The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
How you will make an impact.
Primary duties may include, but are not limited to:
Assists higher level auditor/lead on field work as assigned, including performing special audits and targeted audits as requested by internal management.
Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process.
Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks.
Documents audit results, documents findings, and suggests appropriate remediation.
Minimum Requirements:
Requires a BS/BA; 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a proficiency level is preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
QLT > Analysis
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyCo-op: January 2026 - Configuration Management (Hybrid)
Work from home job in San Antonio, PR
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.
Pratt & Whitney is working to once again transform the future of flight-designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do
Co-ops/Interns at Pratt & Whitney work on challenging, meaningful, and impactful projects across our business. We're looking for students with an engineer's curiosity, an explorer's heart, and a perfectionist's grit to help us build the future of aerospace. Whether supporting Mature Commercial Engines, our industry-leading Geared Turbofan engines, Military Engine programs, Operations, or Business Support functions, the objectives of our program are to help you to develop an understanding of our industry, our company, its operations, and how each discipline and department contributes to the success of our products and customer partnerships. While you benefit from on-the-job training and practical experience, you are expected to contribute fresh ideas and participate as a productive member of the department. Your growth as a professional and the difference you make will be on display every day.
Key Responsibilities:
Learn Configuration Management (CM) policies and procedures and participate at internal CM meetings by sharing working knowledge.
Analyze the Nature, Reason, and Substantiation of minor Engineering Changes and provide guidance to requestors.
Perform Minor Engineering changes reviews to verify compliance with standard procedures.
Work closely with our key customers: Design Integration, IPTs, CIPTs and the Engine Center to support the activities of the Configuration Control Boards (CCB) and the engineering change process with supervision. Support the initiatives of the department using the CORE operating system.
Be an active participant and data provider to process improvement efforts to increase CM efficiency and reduce CM turn-time.
English (read, write, speak) is required when communicating with customers, co-workers, or supervisors who only speak English.
Qualifications You Must Have
Enrolled in a degree program in Mechanical, Aerospace, Industrial or Civil Engineering.
Minimum GPA of 3.0
Qualifications We Prefer
Excellent verbal and written communication skills and a consistent record of collaboration, innovation, and initiative.
A passion for learning about and pursuing a career in aviation and aerospace.
Creative problem-solving skills and adaptability in responding to new business challenges.
Eager to learn new things, contribute a fresh perspective, and share your knowledge with others.
Learn More & Apply Now!
The EDSI Commercial Engines and Military Engines organizations are focused on delivering systems solutions to meet customer requirements, driving engineering quality and productivity, and developing the next generation if systems engineers. EDSI is responsible for the integration of components, modules, and sub-systems into world class commercial and military propulsion systems.
This position is classified as hybrid. Please ensure this role type (defined below) is appropriate for your needs before applying to this role. Candidates will learn more about role type and current site status throughout the recruiting process.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyWork From Home Commission Sales Lead Generation Representative
Work from home job in San Juan, PR
Insurance Protection Specialists
is dedicated to providing financial solutions to meet the needs and goals of ourclients. Our clients are happily satisfied knowing that their agent is devoted to providing them with professional service and education to make an informed decision for protecting their family's insurable risk and financial interest.
An
InsuranceProtection Specialists
agent receives access to various marketing and lead generation services. These programs provide agents the means to get in front of qualified clients that are seeking the financial products to meet their specific obligations. Insurance Protection Specialists provides a diverse portfolio of insurance companies for agents to meet the needs of their clients.
Job Description
We are currently looking for talented individuals to serve in the capacity of a Lead Generation Representative. This opportunity accommodates various schedules so flexibility and prior experience in telemarketing for lead generation is a must.
Work days are US, Monday - Friday, work shift hour sessions are between 10AM to 10PM EDT, some Saturday's as needed. You will be working out of your home office, so you won't have a commute or spend too much of your life sitting in traffic. We provide the calling scripts, auto-dialer, numbers to be called, and all business is done online. The Lead Generation Representative basically just takes cold calls that are incoming into our call queue to develop into leads.
View the YouTube Video to learn more about what we do:
*********************************************************
Interested individuals MUST HAVE:
• Excellent English skills, both written and spoken.
• DSL or Cable internet access with a Computer Headset.
• XLite 5 Softphone, free download available at
(************************************************ Or
Zoiper Softphone Classic version, free download available at
(**********************************
• Impressive customer support, communication, and technical skills.
If you're not able to utilize the X-Lite 5 or Zoiper Classic softphone we will not be able to work with you.
Interested individuals must forward an audio recording giving a brief introduction of your experiences and qualifications. If you do not do this we will not consider you for this opportunity. Audio recording must be emailed in mp3 format or wav.
Visit the following link *************************************************** and submit your results for the application process. (You may have to open the link in a new web browsing window).
All selected applicants are required to do a 2 hour skill assessment to see if you have the skill set to deliver on the results required for this position. Eligibility for being hired is based upon successful completion of the skill assessment.
Thank you for your interest and we look forward to talking with you.
Insurance Protection Specialists
**************************************
Qualifications
Lead Generation, Cold Calling, Telemarketing, Appointment Setting
Additional Information
Performance Quality Auditor I (US)
Work from home job in San Juan, PR
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. **Performance Quality Auditor I**
**Location:** This role requires associates to be in-office [2] days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace. When report to the office this position will be based at PR-San Juan, 654 Ave Munoz Rivera.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
**Schedule:** This position will work an 8-hour from shift 8:00 am - 5:00 pm (EST) Monday to Friday. Additional hours may be necessary based on company needs.
The **Performance Quality Auditor I** , responsible for evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
**How you will make an impact.**
Primary duties may include, but are not limited to:
+ Evaluates the quality and accuracy of transactions and/or communications with providers, groups, and/or policyholders.
+ Identifies, documents, and reports any transaction errors or communications issues in a timely manner to ensure prompt resolution.
+ Tracks and trends audit results, providing feedback to management.
+ Identifies and reports on systemic issues which create ongoing quality concerns.
+ Generates monthly reports of audit findings, supports clients with issues identified and develops reports to assist management with information requested.
+ Produces other ad hoc reports as requested by internal and/or external clients.
+ Associates at this level conduct routine audits, generally related to a single function on a single systems platform for a single line of business
**Minimum Requirements:**
+ Requires high school diploma or equivalent (GED); minimum 2 years experience with the company in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Fully Bilingual (English & Spanish). Must be able to write, read and speak both languages in a proficiency level is preferred.
+ Working knowledge of insurance industry and medical terminology and relevant systems and proven understanding of processing principles, techniques and guidelines strongly preferred.
+ Ability to acquire and perform progressively more complex skills and tasks in a production environment strongly preferred.
+ Previous Experience as a Quality Auditor is Preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Global Safety Engineer - Contractor and Distributed Workforce
Work from home job in San Juan, PR
The GE Aerospace Contractor and Distributed Workforce Safety Leader will work with operations teams to implement world class contractor safety and distributed workforce EHS Programs. The successful candidate will partner with GE Aerospace business unit teams to implement new risk reduction strategies and drive continuous improvement to achieve a reduction in the frequency and severity of EHS events. This role shall serve as the GE Aerospace subject matter expert for contractor safety, distributed workforce, and related EHS programs & requirements.
**Job Description**
**Roles and Responsibilities**
+ Partner with business operations teams to improve and develop GE Aerospace business-specific expectations, tools, resources, & programs for Contractor Safety and Distributed Workforce.
+ Assist GE Aerospace business units in the deployment of new EHS expectations, tools, resources, & programs.
+ Own related EHS programs, which may include fall protection, aerial lifts, confined space, hot work, excavation, and line breaking, but may vary based on business needs.
+ Act as project leader to evaluate the existing contractor prequalification platform and potential transition to a next generation platform. Serve as business contractor safety pre-qualification subject matter expert.
+ Partner with GE Aerospace Global Facilities team to support capital projects & project services.
+ Conduct periodic GE Aerospace facility and customer inspections.
+ Lead & participate in program and regulatory compliance audits.
+ Assist with event investigations & partner with business operations teams to identify root causes & corrective actions for contractor safety & distributed workforce EHS events.
+ Travel to GE Aerospace and customer facilities to evaluate risk, assist with event investigations, & assist with program deployment.
+ Develop, deliver, & deploy EHS training materials on Contractor Safety, Distributed Workforce Safety, and other EHS disciplines.
+ Develop and track program KPIs & scorecards, report progress to senior leadership, and develop plans to correct performance when KPIs are off plan.
+ Lead field trials & evaluations of contractor safety & distributed worker technology such as digital risk assessments & wearable technologies.
+ Perform other EHS-related tasks as assigned.
+ Ability to travel domestically and globally up to 50%
**Minimum Required Qualifications**
+ Bachelor's degree from an accredited university or college
+ Minimum of 5 years of manufacturing/industrial experience in contractor safety management, distributed worker EHS programs, and related EHS programs
**Desired Characteristics and Experiences**
+ Demonstrated experience in safety program implementation, management, & continuous improvement for high-risk programs such as fall protection, aerial lifts, confined space, hot work, excavation, and line breaking.
+ Strong oral/written communication skills & interpersonal/leadership skills
+ Demonstrated ability to analyze and resolve problems
+ Demonstrated ability to lead & manage programs/projects
+ Demonstrated ability to document, plan, market, and execute programs
+ Demonstrated ability to apply lean principles & problem-solving
+ Certified Safety Professional or other professional certifications affiliated with EHS
+ Six Sigma Green Belt
**Pay and Benefits:**
+ The salary range for this position is $ 119,000.00 - 158,000.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
+ GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Customer Success
Work from home job in San Juan, PR
Full-Time in Puerto Rico
Who You Are & What You'll Do
We are looking for a highly motivated, tech-savvy, and organized customer service agent who thrives in fast-paced environments to facilitate better engagement for teachers and students. We need someone annoyed by unnecessarily verbose copy and poor grammar, capable of communicating through annotated screenshots, screen-recorded GIFs, and screencasts. Your natural desire is to help, and you seek to truly understand before responding.
Skills & Background
Exceptional written and verbal communication skills in English, particularly written (as a remote company, we value clear and concise communication across all departments)
Experience providing customer service for software products
Passionately learns the ins-and-outs of tools for maximal understanding and leverage
Strategic thinker capable of creating user-friendly technical documentation, making feature suggestions and identifying business and product optimization opportunities
Able to meet deadlines in a fast-paced quickly changing environment
Approaches problem-solving proactively with strong decision-making skills
Positive attitude and entrepreneurial spirit
Bonus Points
Experience working in the school system
Compensation, Benefits & Perks
$35-40k
Fully-vested 401k with matching contributions
Annual cash profit sharing
Medical and dental benefits
Flexible office hours
Ongoing education assistance
Flexible PTO
Remote office hardware reimbursement
Company-owned laptop
Monthly meal adventure
Annual company retreat
Everyone at Teaching.com is empowered to move quickly, make decisions, and get things done so we can continue to make learning accessible to our growing community of more than 75 million students and teachers internationally.
Join the fully-remote team at Teaching.com to create, develop, and deliver fun and engaging games for students and educators!
Sorry, we will not transfer or sponsor visas.
We are an Equal Opportunity Employer.
We care deeply about the culture at Teaching.com and have put together a manifesto outlining our values, communication, and product management strategies. Prospective employees will learn a great deal about what it's like to work here by reviewing it.
Supervisor Customer Service Management
Work from home job in San Juan, PR
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services.
+ Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members
+ Ability to maintain development/training goals for team members in a 100% remote setting
+ Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program.
+ Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership
+ Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules
+ Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader
+ Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting
+ Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues
+ Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager
+ Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills
**_Qualifications_**
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years of experience in related field preferred
+ Previous management experience preferred
+ Strong communication and presentation skills
+ Commitment to the continued development of oneself and team members
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations
+ Administers and executes policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
+ Consistently demonstrate the Cardinal Health values (What we value):
+ Integrity - We hold ourselves to the highest ethical standard
+ Accountable - We bring passion, determination, and grit to deliver on our commitments
+ Inclusive - We embrace differences to drive the best outcomes
+ Mission Driven - We serve the greater goal of healthcare
+ Innovative - We develop new ways of thinking, operating, and serving customers
+ Regularly practice the Cardinal Heath behaviors (The way we act):
+ Invites curiosity
+ Builds partnerships
+ Inspires commitment
+ Develops self and others
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week).
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $66,500 - $94,900
**Bonus eligible: No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** **02/09/2026** *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Sales Representative
Work from home job in San Juan, PR
If you have B2B sales experience and are seeking a long-term career opportunity, you may have just found the perfect opportunity! Imagine promoting a service everyone in the industry needs and representing a product that is a market share leader-and the even better news is that there is more market share up for grabs. Sounds great, right? Keep reading…
About ABC Legal Services:
ABC Legal Service is proud to be the nation's trusted industry leader in legal services. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
Headquartered in Seattle, we are a team of 400+ employees with 12 offices nationwide in major markets such as Los Angeles, Dallas, Miami, Atlanta, Brooklyn, and Washington D.C. We've been successful in this unique business for nearly 50 years and continue to advance our technology and business processes to remain years ahead of what our competition can offer.
Job Overview:
We seek an Enterprise Sales Representative to represent our company's products and services. This opportunity is a hunter role to drive new business where you will be provided with resources and opportunities to set you up for success. As the first line of communication with prospects, you will seek new opportunities, outbound and inbound sales activities, close deals, and collaborate with colleagues in the onboarding and account management teams to ensure a positive customer experience.
Key Responsibilities:
Drive new B2B business and develop and maintain the sales pipeline
Ability to move prospects along the sales cycle
Qualifications:
Documented success in sales with a minimum of 2 years work experience
Strong verbal and written communication skills
A motivated individual who possesses a sales mindset
Enthusiasm for customers and desire to be part of a winning team
Ability to work remotely from home with occasional travel opportunities
Proficiency in Microsoft Office and HubSpot (or other CRM), with aptitude to learn new systems
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Medical, Dental, and Vision insurance
PTO
10 paid holidays per year
Referral program
Work from home flexibility
Starting Pay: $55,000 plus commission
Schedule: Full-time, Monday through Friday, 8am to 5pm
Auto-ApplyProgram Management Lead, Offshore Coding Operations
Work from home job in San Juan, PR
**Become a part of our caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Program Management Lead, Offshore Coding Operations works on problems of diverse scope and complexity ranging from moderate to substantial.
The **Program Management Lead, Offshore Coding Operations** optimizes the effectiveness of the offshore coding (post-visit) team. The lead analyzes the performance of the offshore coding team and creates strategies to maximize associate output. The **Program Management Lead, Offshore Coding Operations** works on problems of diverse scope and complexity ranging from moderate to substantial.
**Relationship Building:**
+ Cultivate relationships with onshore and offshore coding teams including leaders.
+ Serve as liaison and primary point of contact with the offshore (vendor) leaders.
+ Strategy: Advises coding leaders to develop functional strategies (often segment specific) on matters of significance.
+ In partnership with Coding Operational Excellence and Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality.
+ Post-Visit/Offshore Coding Collaboration:
+ Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling methodology to be determined).
**Qualitative and Quantitative Analyses:**
+ Analyze trends and share results with coding leaders/teams.
+ Monitor quality and address performance gaps.
+ Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues.
+ May participate in coder education programs on coding compliance.
+ Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records.
**Mergers and Acquisitions:**
+ Partner with coding teams (consultative coders) on the special handling of Mergers & Acquisitions:
+ Other Duties:
+ Lead Special Projects for onshore and offshore coding teams.
+ Participate in chart reviews to identify educational opportunities.
+ Conduct research as needed.
+ Participate in Payer calls/chart reviews.
+ May participate in provider education programs on coding compliance.
+ Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
**Use your skills to make an impact**
**Proposed Requirements:**
+ Bachelor's degree in a relevant field (e.g., Health Information Management, Business Administration, Healthcare Administration)
+ Active professional certification required: RHIA, RHIT, CCS, CRC, or CPC
+ Minimum 5 years' progressive experience in medical coding operations
+ Minimum of 3 years' direct experience managing or optimizing offshore coding teams and vendor partnerships
+ Demonstrated success leading cross-functional initiatives and continuous improvement efforts in large, matrixed healthcare organizations
+ Experience collaborating with analytics, training, and operational excellence teams to drive quality and efficiency in coding workflows
+ Prior exposure to supporting mergers & acquisitions in a coding operations context preferred
**Preferred Qualifications**
+ Master's degree preferred.
**Knowledge, Skills, and Abilities**
+ Advanced understanding of medical coding guidelines, healthcare regulations (including HIPAA, state and federal compliance), and payer requirements
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant coding/audit software
+ Strong business acumen with proven strategic and critical thinking skills
+ Ability to analyze complex quantitative and qualitative data, synthesize findings, and communicate actionable insights to leadership
+ Outstanding verbal and written communication skills, with the ability to present to and influence diverse stakeholder groups
+ Effective relationship-building skills with both onshore and offshore teams, including vendor management and leadership liaison
+ Proven ability to work successfully in a fast-paced, dynamic, and matrixed environment
+ Commitment to continuous improvement, operational excellence, and collaborative problem-solving
+ Public speaking and group presentation experience required
+ Demonstrated ability to educate and mentor staff on coding compliance and best practices
**Additional Information**
+ Preferred work hours: EST
+ Up to 20% travel nationally within CenterWell markets
**Work at Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-02-2026
**About us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Senior Technician, ECAD Drafting Services & Product Definition (Hybrid-Puerto Rico)
Work from home job in San Antonio, PR
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Collins Aerospace's Global Technical Solutions team in Puerto Rico is looking for an ECAD Drafting Services & Product Definition Senior Technician to join our organization. We are looking for a strong, passionate problem-solver with an action-oriented, collaborative mindset who strives to exceed expectations.
This position offers a pathway for career advancement within a dynamic and innovative environment. If you're a problem solver with a passion for Engineering and Technology, we want to hear from you!
This position will sit at our Aguadilla, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered.
This role is categorized as hybrid, with 3 days onsite and 2 days remote following the schedule assigned by the Manager.
What YOU will do:
Plan, lay-out, and revise detailed part, assembly, and installation ECAD drawings from basic layouts, references, and schematics.
Complete details of major layout drawings prepared by other in accordance with standard engineering drafting practices using computer aided design systems.
Prepare complete production detail drawings/models.
Responsible for design and documentation of new or modified Printed Wiring Boards (PWBs) or Circuit Card Assemblies (CCAs)
May assist in orienting, training, assigning and checking the work of team members
What YOU will learn:
You will learn about our growing engineering & technology team in Puerto Rico; What we do? Who we support? How we work?
You will learn the technologies of today and tomorrow which we count on to maintain world leadership in the aerospace industry.
You will learn why people enjoy and feel fulfilled by working in our industry.
Qualifications you must have:
Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience
Demonstrated professional experience communicating in English (verbal and written).
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Qualifications We Prefer:
Experience reading and understanding assembly drawings, circuit card schematics, and assembly instructions
Knowledge on Printed Circuit Design (PCD) or related tools such as Mentor Graphics, Zuken, Valor, etc.
Familiarity with manufacturing equipment and quality assurance techniques
Experience evaluating engineering processes and providing recommendations to increase efficiency
Knowledge in Power Electronics is a plus.
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds
Participation in the Employee Scholar Program (ESP)
Life insurance and disability coverage
Employee Assistance Plan, including up to 8 free counseling sessions.
And more!
Learn More & Apply Now!
Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Join our growing engineering team in Puerto Rico, where you will provide critical support to all Collins SBUs, working on exciting programs and projects ranging from the development of the next generation of advanced concept ejection seats to the latest technologies for the U.S. warfighter.
WE ARE REDEFINING AEROSPACE.
* Please consider the following role type definition as you apply for this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyData Analyst
Work from home job in San Juan, PR
We're looking for a Business Intelligence Analyst who can support us in the Sales & Marketing Department. If you are passionate about data collection, cleaning, manipulation and visualization, and also have a background in Sales, this opportunity is for you!
Job Responsibilities:
Execute recurring reporting projects, including sales,princing, inventory and employee performance analysis.
Analyze data and identify trends, patterns, or other notable information to identify emerging issues or opportunities for improvement.
Perform recurring data analyses including data comparisons and Salesforce quality control reporting.
Interpret data and develop reports and presentations to communicate and share findings to management and high executives.
Communicate with various departments to ensure all sales, pricing, and inventory data is sent on a regular basis and verify the accuracy of such data, working with the department's supervisors.
Work with consultants to develop enhanced reporting on the performance.
Analyzing and interpreting data from multiple sources to identify potential problems and make recommendations for improvement in operations.
Work on ad hoc reporting and analysis requests as assigned by management.
Extract data and reports from our platform.
Participate with internal and external teams on other projects.
Job Requirements:
Expert in Microsoft Excel, including pivot tables, formulas, LOOKUP's, and merging/consolidating data from multiple sources into a single report.
Knowledge in business intelligence tools and applications (i.e. Power BI, Tableau)
Ability to summarize and present large amounts of data in an organized fashion.
Process thinker and highly analytical with willingness to iterate and find solutions.
Ability to work in a structured manner, including logically working through a project plan or defined set of steps.
Fluent in English - both oral and written.
BS or BA degree in math, computer sciences, accounting, statistics, finance, or related fields
Ability to work remotely.
TPIS is an equal opportunity employer (EEO Employer / Affirmative Action for Women / Disabled / Veterans). We comply with all federal, local, and state laws regarding non-discrimination.
Monday to Friday - 8:00am - 5:00pm or 9:00am - 6:00pm
Auto-ApplyField Service Specialist III
Work from home job in San Juan, PR
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Job Description**
The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland Professional Field Services. This individual functions as a subject matter expert on refrigeration, CO₂ systems, HVAC controls, and complex system architectures. They lead on-site efforts, coach other specialists, and represent Copeland with high-profile customers and large-scale rollouts. Field work will be required with extensive overnight travel. The Field Services Specialist III is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST III, YOU WILL: **
+ Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
+ Create control programs and logic sequences from detailed specifications or Sequences of Operations.
+ Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
+ Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
+ Execute and oversee new store commissioning and remodel commissioning projects.
+ Identify and qualify contractors to support field, project, and commissioning services.
+ Mentor and train junior field specialists to build team capability and consistency.
+ Serve as the primary technical point of contact for major customers and large commissioning projects.
+ Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
+ Document, report, and communicate findings clearly to project and leadership teams.
**REQUIRED EDUCATION, EXPERIENCE, & SKILLS:**
+ 7+ years of experience in refrigeration controls, field commissioning, or system integration.
+ Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
+ Demonstrated expertise in controller programming and network integration.
+ Proven leadership and mentoring ability in field environments.
+ Strong customer communication and organizational skills.
+ Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
+ Ability to manage multiple high-impact projects and provide strategic field insights.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement:** ** **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is **$100,000-$120,000** **annually** , commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions:** ** **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Work Authorization**
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
Work at home Data Entry Clerk - Part Time
Work from home job in San Juan, PR
Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Work from Home & Part-time We are presently looking for on-line support in our work at home Panelist Program. This is a legit opportunity for someone who takes pleasure in sharing point of views concerning products, services and also trends in todays market area. As a Team Member, you will certainly be doing numerous work such as online data entry, performing e-mail response, reviews, studies and also various other online jobs. This work at home work opportunity is extremely rewarding and will certainly help shape the marketplace and affect brand-new products coming to market. In some cases you will even get to see items before the general public and even take part in evaluating them online.
Entry Level Abilities
- Strong outgoing personality with remarkable communication skills and also great work principles.- Data entry and also strong organizational abilities.- Effective listening and analytical abilities, as well as the ability to summarize info as well as offer services.- Experience with computer and have at the very least a typical working degree typing capacity.- You need to be professional and positive and also possess a high degree of self-motivation as well as have the capability to function independently in your job.- Outstanding time management and also administrative abilities with a keen focus to detail.- Other Needs: This is an online work from home position, so you will certainly be required to have the following:- Excellent Operating Entry Level. Personal Pc, less than 4 years old.- Legitimate high-speed net access.- Full-time & Part-time telemarketing position jobs.
APPLY AT : ***********************************************
Apply:
We welcome you to apply if you are the sort of person that is self-motivated and comfortable working on your own at home, appreciate such job as e-mail customer service, data entry and review products, then you are the person we are trying to find.
Data entry agents come from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, receptionist, call facility, part-time, retail.
APPLY AT : ***********************************************
Auto-ApplyClient Coding Project Manager - Full Time - Remote
Work from home job in San Juan, PR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The individual will provide superior quality by performing audits pertaining to risk adjustment coding efforts. The individual will be responsible for daily operations pertaining to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement discovered during auditing. This individual will work closely with Management to implement benchmarks, establish acceptable thresholds, and effective quality assurance programs.
**You will:**
+ Maintain a quality assurance program
+ Play a key role in ensuring coding compliance and accuracy
+ Monitor the performance of the Risk Adjustment Operations both internally and with coding vendors
+ Provides expertise as it relates to coding compliance for new and existing services, while ensuring compliance with organizational, federal, state, and third-party requirements.
+ Assist in the methods to effectively communicate information through presentations, reports, educational programs, memoranda, etc. by providing formal and informal education to QA specialists, coding vendors and staff.
+ Report findings to Leadership in a timely, consistent and effective manner ensuring that appropriate changes are implemented.
+ Support audit processes ensuring work flows and results are properly documented and maintained. Identify process improvements as needed.
+ Assist in the development of an effective training program regarding correct coding techniques/practices
+ Assist with training new auditors and training of other staff as needed.
+ Create methods to share information on the program, quality, and initiatives with Management on a monthly cadence at minimum.
+ Perform other duties as assigned
**What you will bring to the table:**
+ Bachelor's degree in relevant field of study preferred or 3-5 years related work experience coder with a minimum of 5 year's coding experience in risk adjustment both ACA and MA.
+ Expert knowledge of Risk Adjustment .
+ Research and problem resolution skills.
+ Exceptional interpersonal relationship skills.
+ Must possess strong managerial, financial, and analytical skills.
+ Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement.
+ Strong communication skills to effectively interact all levels of the organization, business unit leaders, and staff in a tactful and positive manner.
+ Experience overseeing remote (Work at Home) operations.
+ Exceptional interpersonal skills, proven success in complex and ambiguous environments.
+ Ability to work independently, with high productivity, and regularly meet deadlines.
+ Demonstrates excellent written and verbal communication skills conforming to all rules of punctuation, grammar, diction and professional style.
+ Experience in initiating, developing and monitoring policies, internal control procedures and operating standards.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$78,000-$92,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Record Retriever
Work from home job in San Juan, PR
We are hiring for our Records Department. This is an entry-level position in which you must show great attention to detail and possess strong phone and computer skills. The position requires a heavy emphasis on the phone with medical providers, great organizational skills are a must!
We are seeking bilingual (Spanish and English) speakers. The company will provide in-depth training to the right candidates. We are here to help you succeed and will reward you as you grow within our team!
This position is fully remote. Please submit your resume in English.
Responsibilities
Requesting and collecting medical records and bills from health care providers, such as a Physician's office or hospital.
Following up on the request sent weekly. Once received, perform data entry services to place the relevant information in a secure database.
Manage large amounts of incoming and outbound calls. Identify and assess customers' needs to archive satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints and provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution. Follow communication procedures, guidelines, and policies.
Qualifications
Proficiency in Microsoft Office and Adobe
Great grammar and speaking skills
Medical record review experience (preferred)
Strong communication skills with the ability to interpret data
Please send your resume in English
Critical thinking/ problem solving
Auto-ApplyMarket Outlook Executive Leader
Work from home job in San Juan, PR
GE Aerospace is seeking a Market Outlook Executive Leader to join our Commercial Engines and Services Marketing team! As a standalone company, the need for industry insights, outlook, and intelligence is increasingly critical for business and strategy planning purposes. As the Market Outlook Executive Leader, you will lead a global team of data driven analysts and regional market experts to deliver monthly economic and industry analytics, support strategy development and long-term forecasting, as well as provide key insights to business leadership.
**Key Responsibilities/ More specifically, you will:**
+ Develop and deliver high-quality quarterly demand forecasts, monthly updates and insights incorporating evolving external industry dynamics.
+ Define and calculate key indicators of passenger air travel, cargo demand, fleet dynamics, and aftermarket trends, leveraging market intelligence and competitive insights to identify actionable opportunities.
+ Apply FLIGHT DECK methodologies to simplify, standardize, and sustain forecasting workflows, improving efficiency and reliability.
+ Partner with sales and product line to align forecasts with business strategy and campaign goals.
+ Present results and business impact to leadership, ensuring alignment through regular operating cadences and clear, actionable communication.
+ Prioritize resources and foster a high-performing, motivated team environment capable of delivering under pressure, navigating complex challenges and delivering impactful results.
+ Enable informed decision-making for next gen narrowbody efforts and broader CES programs through enhanced market analysis and positioning.
+ Streamline forecasting processes to meet increased demands and complexity while maintaining quality outputs.
+ Evaluate the current modeling infrastructure to determine opportunities for enhancement and simplification.
+ Drive collaboration and alignment across teams and leadership to ensure forecasting and intelligence supports broader business strategy.
+ Position the organization as a thought leader in demand forecasting and strategic planning within the aerospace industry.
**Minimum Qualifications:**
+ **Education Requirement** : A bachelor's degree from an accredited university or college, preferably in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study
+ **Experience Requirement** : Minimum of 8 years of working experience in a marketing, commercial, data analysis, financial, or economics-based role
+ **Location & Travel Requirement** : Our preferred work location for this role is Cincinnati, Ohio. However, should a candidate require a remote working arrangement, the hiring team can be flexible to accommodate a working arrangement from anywhere in the U.S. as long as the candidate agrees to work Eastern Standard Time (EST) and is open to travel up to 30% (domestic US and International)
Work Authorization Requirement: GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening
**Desired Qualifications:**
+ Master's or PhD degree in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study preferred
+ Deep economics expertise with a robust understanding of the aerospace industry and the drivers that can affect our business financials
+ Proven experience creating economic models and forecasts
+ Well established organizational skills, with the ability to manage multiple high priority projects in a time-sensitive, high-pressure environment
+ Strong analytical and quantitative skills with the ability to break down data into actional, concise insights to drive informed decision making
+ Influential, thought-provoking leader with the ability to communicate effectively with senior and c-suite leaders
+ Leverages market intelligence and competitive information to understand overall market conditions, find correlations, and proactively see around corners to translate signals into timely insights/action
+ Self-educates to maintain up-to-date knowledge of the global economy, aviation industry, competitor insights, and consumer trends
+ Utilizes lean toolset to simplify, standardize, and sustain operational processes for delivering data and insights
+ Prior people leadership experience
+ Acts as a role model of our GE Leadership Behaviors
The salary range for this position is $180,000 - $265,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Senior Business Systems Analysis Professional - Work at Home
Work from home job in San Juan, PR
**Become a part of our caring community and help us put health first** The Senior Business Systems Analysis Professional plays a critical role in supporting the delivery and optimization of digital health solutions. This position involves analyzing business processes and user needs, documenting requirements, conducting cost/benefit analysis, and translating findings into system specifications. You will collaborate with cross-functional teams to implement platform enhancements that improve virtual care delivery, streamline workflows, and strengthen our digital-first care model.
In this role, you will formulate and define system objectives based on user needs and industry standards, devise or modify processes to solve complex problems, and validate benefits achieved from solution implementation. Work assignments involve moderately complex to complex issues requiring in-depth evaluation of variable factors. You will exercise considerable latitude in determining objectives and approaches, influence departmental strategy, and make decisions on technical approaches for project components with minimal direction.
**Responsibilities**
+ Analyze business processes and user needs to develop detailed requirements and functional specifications for digital health initiatives.
+ Collaborate with cross-functional teams to support the integration and optimization of systems such as athenahealth EMR and Genesys telephony.
+ Document workflows, use cases, and process improvements to support agile development and operational efficiency.
+ Assist in backlog grooming, user story creation, and sprint planning activities.
+ Conduct cost/benefit analyses and validate outcomes of implemented solutions.
+ Support data extraction and analysis using query tools and reporting platforms.
+ Ensure compliance with healthcare regulations and internal standards.
+ Contribute to continuous improvement efforts focused on enhancing consumer and provider experiences.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree.
+ A minimum of five years of business systems analysis or technical experience in healthcare.
+ Working knowledge of EMR systems (preferably athenahealth) and telephony platforms.
+ Familiarity with Systems Development Life Cycle (SDLC) and Agile methodologies.
+ Experience with data extraction tools and repositories.
+ Strong documentation and process analysis skills.
+ Proficiency in Microsoft Office tools including Word, Excel, PowerPoint, Access, and Visio.
+ Passion for improving healthcare experiences and outcomes.
**Preferred Qualifications**
+ Experience with process documentation and re-engineering.
+ Exposure to senior-focused or Medicare Advantage care models.
**Additional Information**
+ Remote role
+ Preferred work hours: EST or CST
**Work at Home Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$80,900 - $110,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-02-2026
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Customer Support Associate
Work from home job in San Juan, PR
Job Description
NOTE: ONLY FOR PUERTO RICO CANDIDATES.
We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology.
We are proud creators of:
Expert Tax - tax preparation software for accountants in Puerto Rico
Taxmania - tax preparation software for citizens of Puerto Rico
Edi - a document management software to modernize the digital office
Follow It - case management software
We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction.
Our company values ground us and guide us:
Passion
Innovation
Playfulness
Honesty
Customer Satisfaction
Growth
Discernment
If you are passionate about delivering outstanding customer support and would love to work in a fun, team-oriented, and creative environment, we are looking for YOU!"
What will you do?
Respond to customer inquiries with our customer service platforms providing accurate and empathetic support.
Assist in resolving cases related to tax filing, calculations, form validations, or program configuration.
Explain tax concepts to clients in simple and professional terms, ensuring clarity and trust.
Maintain documentation and follow-up for each case to ensure timely and consistent communication.
Identify and document recurring tax or system-related issues, collaborating with QA and Product for validation.
Participate in pre-release testing and validation of new features or tax updates.
Collaborate with the Tax Compliance team to verify calculations, XML generation, and regulatory consistency.
Contribute feedback that enhances product usability and tax accuracy.
Review and validate AI-generated responses to ensure accuracy, tone, and compliance.
Contribute to the creation or improvement of help center articles and internal guides.
Provide insights and recommendations to improve AI performance and client experience.
Our candidate must:
Be available on a full-time basis, from Monday to Friday 9:00am-6:00pm.
Be available to work from home and in San Juan.
1-2 years of experience in customer service, accounting, or software support.
Familiarity with software systems and troubleshooting processes.
Proficiency with CRM system and other customer management tools.
Associate's or Bachelor in Business Administration (BBA), or related fields
Nice to have:
Analytical mindset with curiosity.
Empathy and strong customer communication.
Team collaboration and adaptability.
Organizational and documentation discipline.
Positive and professional attitude toward challenges.
Proficient analytical, documentation, and communication skills preferred (Spanish and English).
Basic understanding of tax preparation concepts and Puerto Rico tax forms (e.g., **************PR, 1040SS, etc.).
What's in it for you?
A very valuable experience on a friendly, flexible and collaborative environment.
The opportunity to work with high level professionals in the software industry.
Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more!
If you believe you can add value to our team, we want to meet YOU!
At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
Platform Project Manager / Scrum Master
Work from home job in San Juan, PR
Our client has an immediate opening for a Platform Project Manager / Scrum Master responsible for assisting U.S. Citizenship and Immigration Services (USCIS) in the execution of architecture and engineering support for USCIS's enterprise infrastructure program. Candidate will apply project management and Scrum methodologies, agile practices, and platform, architecture, and cross-functional team leadership with expert risk management and stakeholder communication.
Responsibilities
• Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Possesses domain and expert technical knowledge.
• May supervise others. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.
• Interactions involve client negotiations and interfacing with senior management. Decision-making and domain knowledge may have a critical impact on overall project implementation.
• Lead the platform project, ensuring project goals align with business objectives. Manage the project lifecycle from initiation to delivery while applying Scrum methodologies for team coordination and timely delivery.
Qualifications
• 10+ years relevant platform project management and scrum master experience, and a bachelor's degree.
• Experience with multi-cloud environments with AIOps or platform automation tools using DevOps concepts.
• Experience serving as a Scrum Master, facilitating scrum meetings, and leading sprint planning/demo/retrospective meetings effectively.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Ability to communicate clearly with a variety of stakeholders.
• Ability to effectively solve problems.
• Strong communication skills, both oral and written.
• A true team player who maintains a positive attitude in a dynamic environment.
• Experience in managing multiple projects with independent schedules and budgets simultaneously.
• Ability to work remotely.
Important Note
Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance use, and employment verification; an active USCIS background investigation is preferred. Must be a U.S. Citizen to be eligible for a suitability determination.
Must be fully bilingual (Spanish and English).
Must be a U.S. resident, preferably located in Puerto Rico.
EEO