The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To: Store Management
Essential Functions
Customer Experience
* Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
* First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
* Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
* Product Information: Provide customers with current relevant information about the product.
* Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
* Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
* Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to the designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Perform housekeeping duties as required.
Personal Performance
* Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Customer Service Skills: Excellent communication and customer service skills.
* Retail Experience: Previous retail experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
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$39k-56k yearly est. 21d ago
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Stock Associate
Guess?, Inc. 4.6
Guess?, Inc. job in Camarillo, CA
The Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management
Essential Functions
Customer Experience
* First Impressions: Create a positive first impression by adhering to the dress code.
* Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor.
Inventory Control
* Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room.
* Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed.
* Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor.
* Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
* Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Actively perform housekeeping and maintenance duties.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Education: High school diploma or equivalent.
* Experience: Previous retail or stockroom experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
$33k-37k yearly est. 2d ago
Abercrombie & Fitch - Assistant Manager, Westfield Century City
Abercrombie & Fitch Co 4.8
Los Angeles, CA job
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is $26.00 per hour (i.e., the recruiting pay range for this position is $26.00 - $26.00 per hour). The starting rate and range may be modified in the future.
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer.
$26-26 hourly 2d ago
Shoe Stylist
Steven Madden, Ltd. 4.7
Los Angeles, CA job
Shoe Stylist (P/T) The Shoe Stylist is responsible for applying selling techniques to merchandise and developing a client base to build sales. Responsibilities * Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
* Maintain outstanding standards in every aspect of customer service.
* Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
* Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside of your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe every season/quarter
* Employee Assistance Program
* Flexible schedule
* Career Growth
* Employee Referral Program
* Access to Steve Madden's Perk Spot Program
* Paid time to vote
$41k-52k yearly est. 24d ago
Customer Experience Lead-Glendale Galleria
Victoria's Secret 4.1
Glendale, CA job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $26.25
Maximum Salary: $32.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$26.3-32.8 hourly 23d ago
Part Time Sales Supervisor
Steven Madden, Ltd. 4.7
Los Angeles, CA job
Sales Supervisor (F/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.
Responsibilities
● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
● Assist in training and developing a successful sales team.
● Ensure that all customer service initiatives are in place to address issues quickly and courteously.
● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
● Communicate effectively with customers, team members, management, and corporate stakeholders.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Be flexible and occasionally perform work outside of your specific role.
Requirements
● Minimum of 2-3 years of retail experience.
● High school diploma or equivalent preferred.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Excellent team-building skills.
● Strong verbal and written communication skills.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
$48k-63k yearly est. 60d+ ago
Cashier
Steven Madden, Ltd. 4.7
Costa Mesa, CA job
Cashier (P/T) The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS. Responsibilities ● Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
● Reinforce a rewarding customer experience.
● Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
● Be flexible to occasionally perform work outside your specific role.
Requirements
● Minimum of 1-2 years of retail experience.
● High school diploma or equivalent.
● Strong verbal and written communication skills.
● Ability to process information or merchandise through the computer system and POS register system.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Flexible schedule● Career Growth
● Employee Referral Program
● Access to Steve Madden's Perk Spot Program
● Paid time to vote
$30k-38k yearly est. 22d ago
Customer Experience Manager - Victoria's Secret - Fig at 7th - Los Angeles, CA
Victoria's Secret 4.1
Los Angeles, CA job
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $25.00
Maximum Salary: $35.90
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$25-35.9 hourly 16d ago
Store Manager
Steven Madden, Ltd. 4.7
Ontario, CA job
Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.
Responsibilities
● Develop and lead a high-performance team that reflects the company's values.
● Regularly share the company's vision and mission with the team and customers.
● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
● Select and hire qualified candidates who reflect the company's values.
● Maintain all safety and operational standards.
● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
● Process information or merchandise through the computer system and POS register system.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 4-6 years of retail experience, including staff supervision.
● High school diploma or equivalent.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
The pay range of this position is $55,000-$80,000/yr plus commission. Actual salary will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.
$55k-80k yearly 2d ago
Co-Manager
Tilly's 4.2
Irvine, CA job
Duration Regular Position - Full Time # of Openings 2 Apply Now As a Co-Manager, you will be responsible for ensuring that each Customer receives an amazing Tillys Experience. You will accomplish this by assisting the Store Manager in managing the daily operations of the Store, including selling, hiring and training, scheduling and payroll, visual standards, and so much more! Do you have a proven ability to create a fun, upbeat environment where productivity meets Customer focus? Are you looking for a position where you can assume increasing levels of responsibility and grow your career to the next level? Then we want to hear from you!
Full-Time Employees:
401k: We offer a 401k plan as your financial security is our priority.
Comprehensive Health Benefits: We've got your well-being covered. Enjoy comprehensive medical, life, and dental benefits, and the best part? When you enroll in medical, we fully cover your vision needs!
Employee Discounts: Shop to your heart's content with exclusive discounts in-store. Enjoy the latest fashion and gear without breaking the bank.
Discounts Galore: Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.
Sick/Vacation Time/Overtime: Employees will earn sick, vacation, and overtime as applicable.
Hourly Salary Range: $20.50 - $22.50
Offer placement within this range is dependent on a variety of factors, including prior relevant experience, skill set, store volume and location.
Back Apply Now
$20.5-22.5 hourly 24d ago
Shoe Stylist
Steven Madden, Ltd. 4.7
Orange, CA job
Shoe Stylist (P/T) The Shoe Stylist is responsible for applying selling techniques to merchandise and developing a client base to build sales. Responsibilities * Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
* Maintain outstanding standards in every aspect of customer service.
* Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
* Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside of your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe every season/quarter
* Employee Assistance Program
* Flexible schedule
* Career Growth
* Employee Referral Program
* Access to Steve Madden's Perk Spot Program
* Paid time to vote
$40k-51k yearly est. 24d ago
Stock Associate
Guess?, Inc. 4.6
Guess?, Inc. job in Ontario, CA
The Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management
Essential Functions
Customer Experience
* First Impressions: Create a positive first impression by adhering to the dress code.
* Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor.
Inventory Control
* Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room.
* Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed.
* Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor.
* Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends.
* Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Actively perform housekeeping and maintenance duties.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Education: High school diploma or equivalent.
* Experience: Previous retail or stockroom experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Kids, Retail
$43k-57k yearly est. 2d ago
Cashier
Steven Madden, Ltd. 4.7
Orange, CA job
Cashier (P/T) The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS. Responsibilities ● Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
● Reinforce a rewarding customer experience.
● Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
● Be flexible to occasionally perform work outside your specific role.
Requirements
● Minimum of 1-2 years of retail experience.
● High school diploma or equivalent.
● Strong verbal and written communication skills.
● Ability to process information or merchandise through the computer system and POS register system.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Flexible schedule● Career Growth
● Employee Referral Program
● Access to Steve Madden's Perk Spot Program
● Paid time to vote
$30k-38k yearly est. 24d ago
Customer Experience Lead-Fashion Island
Victoria's Secret 4.1
Newport Beach, CA job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.00
Maximum Salary: $23.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19-23.8 hourly 2d ago
Part-Time Sales Supervisor
Steven Madden, Ltd. 4.7
Los Angeles, CA job
Sales Supervisor (P/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.
Responsibilities
● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
● Assist in training and developing a successful sales team.
● Ensure that all customer service initiatives are in place to address issues quickly and courteously.
● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
● Communicate effectively with customers, team members, management, and corporate stakeholders.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Be flexible and occasionally perform work outside of your specific role.
Requirements
● Minimum of 2-3 years of retail experience.
● High school diploma or equivalent preferred.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Excellent team-building skills.
● Strong verbal and written communication skills.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
The pay range of this position is $16-$20/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.
$16-20 hourly 60d+ ago
Sales Associate
Guess?, Inc. 4.6
Guess?, Inc. job in Camarillo, CA
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To: Store Management
Essential Functions
Customer Experience
* Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
* First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
* Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
* Product Information: Provide customers with current relevant information about the product.
* Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
* Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
* Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
* Task Completion: Satisfactorily complete all duties as assigned by management.
* Punctuality: Be punctual and adhere to the designated work schedule.
* Teamwork: Be flexible and work well with peers and management to accomplish duties.
* Policy Adherence: Follow GUESS Policies and Procedures 100%.
* Housekeeping: Perform housekeeping duties as required.
Personal Performance
* Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
Miscellaneous Responsibilities
* Meetings and Functions: Participate in and attend all store meetings and other related functions.
* Positive Attitude: Represent a positive attitude toward the merchandise and the company.
* Inventory Participation: Participate in all inventories.
* Additional Duties: Assume and complete other duties as assigned by store management.
* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
* Customer Service Skills: Excellent communication and customer service skills.
* Retail Experience: Previous retail experience preferred.
* Team Player: Ability to work well in a team-oriented environment.
* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
?
$39k-57k yearly est. 21d ago
Shoe Stylist
Steven Madden, Ltd. 4.7
Costa Mesa, CA job
Shoe Stylist (P/T) The Shoe Stylist is responsible for applying selling techniques to merchandise and developing a client base to build sales. Responsibilities * Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
* Maintain outstanding standards in every aspect of customer service.
* Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
* Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside of your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe every season/quarter
* Employee Assistance Program
* Flexible schedule
* Career Growth
* Employee Referral Program
* Access to Steve Madden's Perk Spot Program
* Paid time to vote
$40k-51k yearly est. 22d ago
Customer Experience Manager - Victoria's Secret - Chino Hills - Chino Hills, CA
Victoria's Secret 4.1
Chino Hills, CA job
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $23.50
Maximum Salary: $33.60
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$23.5-33.6 hourly 6d ago
Store Manager - Victoria's Secret - Valencia Town - Valencia, CA
Victoria's Secret 4.1
Santa Clarita, CA job
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team, and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Lead(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling, and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $36.63
Maximum Salary: $45.82
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.