Guest relations manager entry level jobs - 55 jobs
Office Manager
Evolve Egress & Exteriors
Columbus, OH
Full-time
Job located at 2007 Progress Ave ColumbusOh
Pay: $20-$30 / hr
Join Evolve Egress & Exteriors, a leading home improvement company, where we pride
ourselves on exceptional service and quality. We are seeking a highly organized,
proactive Office Manager to help manage and streamline the administrative and
production-side operations of the company at our Columbus location.
Job Summary:
This role requires a self-starter who thrives in an autonomous and fast-moving
environment. After initial training, you will be expected to perform with minimal
supervision, maintaining high productivity and organizational standards. You will report
directly to the owner and play a key role in coordinating office operations, production
logistics, and virtual team members. This is a full-time position with increased
responsibility and opportunity for growth.
Key Responsibilities:
Organize, maintain, and manage contracts, permits, and company documentation.
Coordinate permitting processes with local building departments, ensuring accuracy and
timely approvals.
Manage scheduling for installations and inspections, coordinating closely with the
production team and clients.
Assist with production-related administrative tasks, including job tracking, follow-ups,
and internal coordination.
Manage and oversee virtual teammates, ensuring tasks are assigned, completed on
time, and aligned with company standards.
Answer incoming calls professionally and manage appointment scheduling.
Direct inquiries to appropriate personnel while asking thoughtful questions and passing
along relevant information.
Keep marketing materials and office supplies well-stocked and organized.
Serve as a central point of communication between the owner, production team, virtual
staff, and clients.
Qualifications:
High school diploma or equivalent; office administration training preferred.
Prior experience in an administrative, executive assistant, or operations support
role-ideally within a service-based or construction-related business.
Strong organizational, communication, and multitasking skills.
Comfortable working independently and managing multiple priorities.
Proficient in Google Suite (Sheets, Calendar, etc.) and scheduling or CRM software
(Service Fusion experience is a plus).
Experience managing or coordinating remote/virtual team members is a strong
advantage.
What We Offer:
Full-time employment (40 hours per week).
An autonomous, trusted role with meaningful responsibility.
A supportive, growth-oriented environment with opportunity to expand your skill set.
Fair and competitive pay, based on experience.
$20-30 hourly 4d ago
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Direct Support Manager - Champaign County
CRSI 3.7
Urbana, OH
CRSI is now hiring a Direct Support Manager in Champaign County.
$20.00 /hour
$1000 SIGN ON BONUS!
Paid Training
Up to $1500 Referral Bonus
Medical, Dental and Vision Insurance
Retirement Plan
Paid Time Off
Life insurance
Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more!
This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends.
Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age.
If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today!
Compensation details: 20-20
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$20 hourly 2d ago
Customer Care Center - Account Manager I - III - Commercial Lines
Cincinnati Financial Corporation 4.4
Fairfield, OH
Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Cincinnati Customer Care Center is currently seeking an account manager to handle policies being serviced by the Cincinnati Customer Care Center on behalf of our independent agents. This position is based at our Headquarters in Fairfield, Ohio.
The pay range for this position is $50,000 - $80,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
* act as the primary point of contact for policyholders and agencies partnered with the Customer Care Center
* creatively resolve challenges or obstacles to provide superior customer service by taking ownership and initiative
* effectively and efficiently manage tasks using proficient time management, organizational skills and collaboration
* identify and explain coverage gaps and exposures to insureds using language understandable to non-insurance professionals
* underwrite and price policies, including direct correspondence with policyholders
* use technology to analyze reports to determine profitability and pricing needs for renewal and new business opportunities
* maintain overall quality and efficiency of work performed on the team
* maintain an assigned territory size and volume
* meet high demand of requests within stated service standards while maintaining accuracy
* assist with training new associates as needed
Be equipped with:
* experience with underwriting and/or risk selection within a carrier or agency required
* valid Insurance Agent P&C License
* ability to analyze situations and make decisions
* clearly explain complex insurance issues to customers with little to no insurance knowledge
* learn coverage forms, company products, company appetite and procedures
* work autonomously with attention to detail
* use various software and operating systems
* collaborate with others to get results, including being flexible and open to change
Bring education and experience from:
* high school diploma required, associate or bachelor's degree preferred
* active Property & Casualty Insurance License
* maintain license through continuing education according to state requirement
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
$50k-80k yearly 47d ago
Mgr Customer Experience
Connection 4.2
Wilmington, OH
Working under the general supervision of the Sr Director of Customer Operations, relying on experience and judgment to plan and accomplish goals, the Manager of Customer Experience is responsible for the day-to-day operations of the customer experience (CX) team for an assigned business unit(s). Executes the CX strategy with a focus on achieving key quality and productivity performance metrics. Manages the development, implementation, and execution of organization and customer experience efforts and related initiatives designed to enhance overall customer experience results, customer engagement, and retention. Leads a team of customer experience professionals and champions a "People First" culture of employee coaching, engagement and empowerment while focused on reduced attrition and absenteeism.
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
Develops and executes a customer experience that meets or exceeds all customer service and performance KPIs, including efficiency, quality and CSAT
Contributes to strategies that improve customer experience, account management and drives TIDC and Managed Services toward world class performance
Managesrelationship with Account Managers and Sales Leadership to drive customer service, customer engagement and customer retention programs
Proactively identifies risks to customer satisfaction and takes immediate action to rectify
Leads a team of customer experience professionals and champions a "People First" culture of employee coaching, engagement and empowerment while focused on reduced attrition and absenteeism
Builds resource plans, talent pipeline, and succession plans to ensure proactive staffing and hiring based on contact volume, project complexity, and service level goals
Ensures performance management programs are executed and that goals are being met consistently
Represents the needs of the customer and the CX organization on key initiatives and coordinates successful project implementation
Identifies specific areas of opportunity across the business for enhancing our customer experience
Obtains and understands customer analytics, identifying customer experience best practices across the organization and determines how to best leverage into the overall business
Learns from best-in-class customer strategies where appropriate and leads continuous improvement
Leads end-to-end delivery of multiple key projects and large product rollouts
Develops project budgets, plans and strategies that support the Customer Experience goals
Works cross-functionally to champions change management and drives toward customer focused organization
Identifies opportunities to create a competitive advantage for Technology Integration and Distribution Center (TIDC) and Managed Services by differentiating in the marketplace with a customer-centric strategy.
Listens to current customer issues. Puts key solutions in front of customers to stay ahead of their business, anticipate new needs and remain continuously relevant
Develops and leads customer briefings
Leverages data collected from customer interactions to yield insights into customer behavior and inform efforts to offer personalized, thoughtful and fruitful experiences at each touchpoint
Identifies opportunities for application of artificial intelligence, analytics, and system enhancements of technology-enabled tools to expedite resolutions and create efficiencies
Min USD $74,500.00/Yr. Max USD $94,244.00/Yr. Qualifications
Degree requirements: Bachelor's Degree or the equivalent combination of education and work experience
Required competencies:
· Proven experience and skills in customer service and remote management of a team
· Demonstrated comprehensive working knowledge of contact / call center operations, performance metrics and technology
· Working knowledge of order management and case management technology
· Strong interpersonal and relationship skills
· Analytical and problem-solving skills
· Strong project management skills; working knowledge of group infrastructure
· Experience in leading/motivating large, diverse workforce; must be able to build camaraderie/trust
· Strong communication and presentation skills, both verbal and written
· Ability to influence change across internal teams, stakeholders, partners and leadership
· Capable of developing high-performing teams and building a strong talent bench
· Ability to effectively prioritize work and manage competing priorities
· Understands the customer journey end-to-end, including each customer, their environment (digital and physical), processes, tools and employee mind-sets s/he experiences.
Additional preferred competencies or preferred qualifications, if any:
· ITIL Certification, preferred
· IT Experience: Ability to integrate business and operations systems to an ERP solution, understanding of IT systems and tools, confidence learning and adopting new technology and applications
$26k-43k yearly est. Auto-Apply 60d+ ago
New Store - Customer Experience Greeter
Meijer 4.5
Bainbridge, OH
Job Description
Customer Experience Greeter
Type: Part-Time | Store Opening in 2026!
Be the First Smile Our Guests See
At Meijer, we believe in
helping people live better lives.
As a family-founded company, we're passionate about making every shopping experience welcoming, safe, and enjoyable for our customers.
As a Customer Experience Greeter, you'll be the friendly first impression that sets the tone for every visit. You'll warmly greet guests entering and exiting the store, promote safety and awareness through positive interactions, and help ensure a smooth, comfortable shopping environment.
This is the perfect role for someone who loves connecting with people and creating meaningful moments - every single day.
What You'll Do
Greet and engage customers as they enter and exit the store, ensuring a welcoming experience.
Promote safety and awareness by maintaining an active presence near store entrances and exits.
Assist guests with questions, directions, and general inquiries.
Respond quickly and professionally to alerts or customer concerns.
Use technology to document basic safety or service-related incidents.
Partner with store leadership and the asset protection team to maintain a secure, positive shopping environment.
Identify and report any unsafe conditions or activities promptly.
What You'll Bring
High school diploma or equivalent.
Friendly, outgoing personality and a genuine interest in helping others.
Strong communication and observation skills.
Ability to stay active and alert for long periods of time.
Experience in customer service or retail preferred.
Confidence to engage with guests in a professional and courteous manner.
Why You'll Love Working Here
We take care of our team because we know
you're the heart of our success.
Benefits include:
Weekly pay & team member discounts
Paid time off & paid family leave
Tuition Assistance
401(k) with company contribution
Medical, dental & vision insurance
Wellness, childcare, and adoption assistance programs
Career growth and development opportunities
Our Culture - “Meijer Starts with Me.”
Since 1934, Meijer has stood for more than groceries - it's stood for
community.
We proudly donate 6% of our profits to local charities each year, sponsor events, and support the neighborhoods where our team members live and work.
Join Our Family
If you love making people feel welcome, value community, and want to help create safe, positive experiences for every guest, we'd love to welcome you.
Apply today and help make Meijer a place where every guest feels at home.
$32k-47k yearly est. 6d ago
Front Office Manager
Commonwealth Hotels 4.0
Beavercreek, OH
Join Our Team at the Residence Inn by Marriott Dayton Beavercreek! The Residence Inn by Marriott Dayton Beavercreek is seeking a Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager or Hotel Front Office Manager. About Us: Working at the Residence Inn Dayton Beavercreek offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Residence Inn Dayton Beavercreek emphasizes creating a welcoming environment for both guests and team members. The hotel prides itself on personalized guest experiences, treating each guest with exceptional service. Conveniently located near Wright Patterson AFB, Wright State University, and local shopping and dining, the hotel is a hub of activity. Team members are recognized for excellence by the Ohio Lodging Association, it offers a supportive and award-winning work environment. It is an ideal place for those passionate about hospitality and looking to grow their careers with a friendly and dedicated team.
Why This Role?
Working as a Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager or Hotel Front Desk Manager at the Residence Inn by Marriott Dayton Beavercreek offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Manager, Front Desk Manager, or Front Desk Manager allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills. What's In It for You?
Comprehensive Benefits: Medical, Dental, and Vision BENEFITS DAY ONE!
Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more Key Responsibilities for the Full-Time Hotel Guest Service Manager, Hotel Front Desk Manager, or Hotel Front Office Manager include:
Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
Maintains day-to-day operations of the Front Desk.
Establishes and maintains appropriate service standards for all Front Office areas.
Maintains proper cash handling procedures and appropriate over and short documentation.
Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
Working Front Office Manager covering all short-staffed shifts, including audits.
What We are Looking for in a Full-Time Hotel Guest Service Manager, Front Desk Manager or Front Office Manager:
Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
Hospitality or Front Desk Experience (Preferred)
A high school diploma or equivalent
Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.
Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
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At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Dayton Beavercreek, Ohio! Apply today!
$43k-56k yearly est. 17d ago
Workers Compensation Claims Manager
Turner Construction Company 4.7
Cincinnati, OH
Division:TSIB - Risk Services Minimum Years Experience:8Travel Involved:20-30%Job Type:RegularJob Classification:ExperiencedEducation:Bachelors DegreeJob Family:Insurance and ClaimsCompensation:Salaried Exempt
Position Description:
Oversee insurance carriers and Third-Party Administrators (TPAs) in their management and handling of affiliated clients' Workers' Compensation claims in an assigned geographic region of the country based upon program and compliance regulations.
Essential Duties & Key Responsibilities:
* Oversee assigned workers' compensation case portfolio of minor to complex claims in assigned geographic region.
* Leverage knowledge of workers' compensation policy and manage incidents, and dispatch nurse case managers as necessary.
* Collaborate closely with Risk Management leadership on workers' compensation claims, process, and procedures to ensure integrated program.
* Serve as resource for injured employees and inform of workers' compensation process and procedures.
* Report workers' compensation claims to carriers and Third-Party Administrators (TPAs), including notification of questionable claims.
* Facilitate proactive identification of claims with opportunities for early Return to Work and light duty Return to Work program, as needed.
* Evaluate and respond to Reserve and Settlement Consultations within given authority, escalate consultations above scope authority to appropriate leadership.
* Maintain diary for open claims and document specific claim related activities in Risk Management information system.
* Work with carriers, TPAs, and Defense Counsel to develop mitigation strategies for Owner Controlled Insurance Program (OCIP) that result in cost savings to the claim, ensure aggressive strategy is developed on litigated claims, and bring claims to timely resolution.
* Collaborate with General Liability team to develop mitigation strategies and facilitate most economic global resolution of Contractor Controlled Insurance Program (CCIP) claims.
* Attend hearings and mediations on as needed basis.
* Ensure avenues for potential claim recovery are identified and pursued and manage lien recovery on case-by-case basis.
* Participate in claims review process and monitor claims handling process by carriers and TPAs; provide direction to ensure compliance with best practices and special handling instructions.
* Oversee and hold vendors and defense firms accountable for adherence to standard protocols, agreed to service instructions, and litigation management guidelines. Update instructions and guidelines and provide recommendations to appropriate leadership.
* Partner with Safety team and onsite medics on initiatives that support worker wellness and post-injury care.
* Participate in CCIP kickoff meetings and jobsite walkthroughs, attend Claims, Safety and Operations meetings to monitor current and anticipated project risks and report on claims status for specific projects.
* Maintain and foster relationships with carriers and TPAs claims teams.
* Assist with claim data analysis and claim performance reports.
* Collaborate with HR and Payroll departments for completion of required Workers' Compensation Jurisdictional Forms.
* Support audits related to workers' compensation claims.
* Remain current on Workers' Compensation laws and regulations, industry trends, and case law within assigned jurisdictions.
* Other activities, duties, and responsibilities as assigned.
* Qualifications:
* Bachelor Degree in Insurance, Risk Management, Finance, Business Administration or related program; with minimum of 8 years of workers' compensation claims administration experience; or equivalent combination of education, training, and/or experience
* Experience with workers' compensation claims in a construction environment, desired
* CRIS, ARM or similar insurance designation, desired
* Knowledge of jurisdictional laws and regulations for assigned territory
* OSHA (Occupational Safety and Health Act) knowledge and experience desired; OSHA 30-hour certification, a plus
* In-depth knowledge of workers' compensation claims, medical management procedures, medical cost containment programs and applicable laws and regulations
* Demonstrate process thinking and sound decision-making skills
* Analytical and adept at processing and breaking down data into actionable information
* Self-starter with strong project management skills and capable of managing concurrent complex projects and tasks successfully to completion
* Demonstrate strong interpersonal and teamwork skills with ability to work with individuals across organizational levels, both internal and external
* Professional written and verbal communication, and effective presentation skills
* Proficient computer skills, Microsoft Office suite of applications, and insurance-based risk management information systems
* Limited travel
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.
The salary range for this position in the New York Metropolitan Area is $112,000 - $173,000
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer
Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
VEVRAA Federal Contractor
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer -minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
VEVRAA Federal Contractor
$56k-70k yearly est. 60d+ ago
Teams - Dedicated Lane - Home Weekly
Transco Lines 3.8
Ohio
NOW HIRING CLASS A Team Drivers to drive DEDICATED Salt Lake City, UT to Columbus, OH to Toledo, OH to Salt Lake City, UT. Apply Now!
Great Pay: $3,3364 Week to the truck !
$5,000 Sign on Bonus!
No Touch Freight!
Weekly Home Time
Fully Loaded Trucks for Team comfort!
Paid Vacation
Benefits package
Weekly pay - Direct Deposit!
Pet Policy
Lease Purchase Available!
No Money Down! No Credit Needed
Own your truck in as little as 2 ½ years!
Rates up to $1.22/mi + FSC
Don't wait APPLY TODAY!
JOB REQUIREMENTS
Driver must have a Class A CDL.
Must be 23 years of age or older (
21 years if prior Military
).
Minimum of 6 months of verifiable OTR tractor-trailer experience.
$3.3k weekly 60d+ ago
Office Manager - HOME HEALTH CARE OFFICE
Pricy Staffing & Homecare Agency LL
Columbus, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Design the office layout with efficiency and organization in mind
Collaborate with human resources to create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$31k-49k yearly est. 18d ago
Manager of Admissions Visits and Experiences
Tiffin University 3.4
Tiffin, OH
Manager of Admissions Visits and Experiences SUPERVISOR: Executive Director of Recruitment Marketing DEPARTMENT: Enrollment Management, Undergraduate Admissions JOB TYPE: Full-time GRANT-FUNDED: No SOC Code: 13-1121
Manager of Admissions Visits and Experiences Description:
The Manager of Admissions Visits and Experiences is responsible for annual planning, coordinating, and executing of admissions recruitment events (virtual and face-to-face) for all student types (campus, online, and international). The Manager of Admissions Visits & Experiences will also manage the facility needs and student workers. This individual may also advise prospective students and their families about educational and career opportunities available at Tiffin University.
Manager of Admissions Visits and Experiences Responsibilities:
* Recruitment and visit experience - coordinate with athletics, arts, and academic schools, plan and execute individual and group visits, experience your major, specialty experience, virtual visits, open houses, and other recruitment events.
* Student ambassadors - hire, train, schedule, payroll, and manage the team of year-round student workers for all areas in the Welcome Center.
* Welcome Center management - monitor and track the general phone line (phone tree) for the institution.
* Marketing materials inventory - assist with tracking and organizing inventory of all marketing materials used to enhance the Tiffin University experience.
* Procurement support - coordinate with procurement on invoicing, payments, and receiving of goods and services in the Tiffin University procurement system.
* Facility management - monitor and restock refreshments as needed throughout the week for prospective students and families, as well as the admissions/recruitment teams.
Requirements
Manager of Admissions Visits and Experiences Requirements:
Education
* A bachelor's degree is required.
Experience
* Experience in management required.
* Experience in event planning and/or project management required.
Other
* Strong interpersonal and supervisory skills.
* The ability to develop and maintain effective and collaborative professional relationships with staff and faculty colleagues.
* Strong listening and organizational skills.
* Excellent oral and written communication skills are essential.
* Ability to think creatively and strategically.
* Knowledge of and strong skills in the use of technological tools and systems used to support and deliver admission programs and services to prospective and current students, including creating and using such tools as databases, report generators, word processing, e-mail, spreadsheets, Adobe programs, and electronic presentations.
* Minimum technology requirements include the ability to do word processing, send and receive e-mail and attachments, access and download information from the web to print or create a file, create and use spreadsheets (Excel), create electronic presentations (PowerPoint), and use virtual video platforms.
* Understanding of and commitment to Tiffin University's Vision, Mission, and Values.
Manager of Admissions Visits and Experiences Benefits:
* Health Coverage: Medical, dental, and vision insurance to keep you and your family healthy.
* Health Savings & Flex Spending Accounts: Options to save pre-tax dollars, with employer contributions to your HSA.
* Income Protection: Employer-paid basic life insurance and long-term disability, plus voluntary plans for short-term disability, supplemental life, accident, hospital indemnity, and critical illness.
* Retirement Savings: A 403(b) retirement plan with employer matching contributions to help you plan for the future.
* Time Off: Generous paid time off for vacation and sick leave, plus paid holidays throughout the year.
* Education Benefits: Tuition assistance and benefits for you and eligible family members.
* Support Services: Access to a confidential Employee Assistance Program (EAP) for personal and professional support.
Established in 1888, Tiffin University offers nationally accredited undergraduate and graduate degrees in Business Administration, Criminal Justice, Social Sciences, and the Arts and Sciences, all within a student-centered, community-driven environment. Known for its practical, real-world approach to education, TU combines traditional and online learning to serve students from across the U.S. and globally. Faculty members bring industry experience and valuable professional connections, helping students gain hands-on learning and career opportunities. The 153-acre main campus in Tiffin, Ohio, blends historic charm with modern facilities, while programs are also offered online and internationally, including in Bucharest, Romania, and through a dual degree partnership with the American Institute of Applied Sciences in Switzerland. With over 30 majors-ranging from cybersecurity to commercial music-Tiffin University provides an education designed to deliver real-world results and lifelong value.
Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics.
Tiffin University is an Equal Opportunity Employer
$35k-50k yearly est. 30d ago
Customer Experience Banker - Granville
Huntington 4.4
Granville, OH
Summary: Serves in a concierge role by servicing walk-in customers. Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationshipmanagement, banking, communication and presentation.
Required Qualifications:
1 year customer service in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs, or similar role
High School Diploma
OR
Bachelor's Degree
Preferred Qualifications:
Bachelor's Degree
Cash handling skills preferred but not required
Comfort with technology such as mobile services and online banking services is a plus
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$30k-43k yearly est. Auto-Apply 8d ago
Manager Application Support
First Student 4.7
Cincinnati, OH
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
The IT Manager oversees and manages an IT team, providing leadership for the team/services and aligning technology initiatives with business goals. This role is responsible for directing personnel and/or delivering IT services on a day-to-day basis. They develop and implement IT systems, policies, procedures, and best practices while managing key technology projects, services, platforms and operations.
Major Responsibilities
Manage services and personnel on a day-to-day basis.
Understand and enable IT and business strategies.
Manage team of developers/support engineers to triage/troubleshoot/resolve production issues in multiple applications
Manage issue resolution and SLA target attainment
Deliver IT projects and initiatives, direct cross-functional teams to successful project delivery.
Support the IT budget, track expenditures, and oversee procurement of IT equipment, software, and services.
Lead internal and external personnel. Mentor the team. Oversee hiring and training, conduct performance reviews, and foster collaboration and professional development.
Manage IT systems and services to ensure optimal performance and compliance.
Enforce IT policies, protocols, and procedures for the organization to protect systems and data.
Managerelationships and agreements with technology vendors and service providers.
Monitor emerging technologies and industry trends to identify opportunities to innovate and enhance business capabilities.
Create disaster recovery plans and implement fail-safe procedures to minimize disruption in the event of systems failures. Develop tactical reports, dashboards, and recommendations for upper management to inform decision making.
Ensure IT is compliant with all legal, regulatory, and data governance requirements.
Support research on emerging technologies and industry trends to identify innovation opportunities.
Minimum Education or Certifications Required
Bachelor's degree in Information Technology, Computer Science or related field or equivalent experience.
Minimum Experience or Skills Required
2+ years serving in a leadership or supervisory capacity.
Expert knowledge of one or more IT domains with hands-on technical expertise.
Strong leadership, collaboration, vendor management, and communication skills.
Excellent analytical and problem-solving abilities. Excellent written, verbal and presentation and communication skills.
Experience managing day-to-day financials (invoices, SOWs, etc.).
Experience managing vendors and/or employees.
Demonstrated ability to collaborate and resolve issues.
Experience with IT frameworks (ITIL, PRINCE 2, TQM, Six Sigma, SCRUM, etc.).
Passion for technology.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
$59k-82k yearly est. Auto-Apply 15d ago
Dental Office Manager
Aspen Dental Management 4.0
Marion, OH
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $53000 - $55000 /year + monthly and quarterly incentive earnings **
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
**Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$53k-55k yearly Auto-Apply 60d+ ago
Customer Account Manager, Kroger
Incpg
Scio, OH
SUMMARY: Represent CPG product line with customer (Kroger) and broker personnel as a strategic partner. They are responsible for delivering the revenue, profit, and market share objectives within allocated budget by providing outstanding leadership, strategy development, business plan deployment, fact-based selling, business analysis and world class tactical execution.
Focusing on leveraging consumer, customer, and category insights, to help identify actionable strategies and tactics, which will profitably grow the business at Kroger will be paramount to the success of the candidate in this role.
SETTING THE COURSE FOR SUCCESS
Provide measurable objectives
Eliminate unproductive distractions
Deliver ongoing direction and leadership
Collaborate internally with other internal departments and teams on concepts and programs for the Kroger business.
MAJOR DUTIES/RESPONSIBILITIES:
Work with Sr. Director and broker team to develop the strategic and tactical “blueprint” for the business within Kroger utilizing various tracking and insights tools (IRI, 84.51, Panel Data, etc.).
Develop and execute customer-specific trade (event) marketing opportunities, which are strategically aligned to the mutual needs of the end consumer.
Actively manage and support Sr. Director in the account planning process and customer business reviews.
Develop and implement comprehensive sales presentations to promote and generate sales consistent with customer potential.
Build and maintain positive business relationships with customer Category Managers, brokers, and HQ team to facilitate & solidify forward thinking results and partnerships.
Utilize IRI database, braker, and category analyst to provide insight during the Kroger Kompass & CCO processes to include category strategy development, full category review, assortment, pricing, promotion, and shelving.
Partner with broker representatives and serve as a resource for market growth opportunities, proposals, and programs. Assume a lead role in customer business development, contract negotiations, presentations, and sales calls.
Track and monitor shipments vs consumption vs plan weekly and monthly. Communicate gaps and opportunities with recommended solutions.
Manage and develop monthly forecasts for base and promotional business
Analyze Promotional Activity and determine ROI. Develop recommendations for driving more efficient sales because of promotional analysis.
Develop and execute key customer insights business plan with sound activation that meets/exceeds company goals.
Review retail pricing to ensure brands are priced in accordance with company objectives. Develop and execute action plans to adjust pricing where necessary.
Participate and develop annual broker reviews to maintain “A” players, utilizing innovative strategies to drive business results and deliver the company's revenue, profit, and market share goals within budget.
Work as leader of cross-functional teams to ensure dedication to customer support to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product fill rates in line with customer expectations.
Stay informed of new products, marketing strategies and services of competitors. Provide such information to Sr. Director, HQ and broker representatives appropriately.
Manage performance and trade marketing funds in accordance with budget allocation.
Conduct periodic market and store visits to drive sales/marketing strategy performance.
Actively participate in the sales team's strategic operational and financial success by adopting and implementing proven fact-based selling techniques, analysis, and reporting, utilizing IRI and other reputable industry resources to make recommendations and develop action plans.
Manage all administrative tasks associated with business unit requirements from a data driven fact-based orientation. TPM, transfer of information to Advantage, off-line planners, etc.
MINIMUM KNOWLEDGE/SKILLS/ABILITIES REQUIRED TO SUCCESSFULLY PERFORM MAJOR DUTIES/RESPONSIBILITIES:
Outstanding demonstrated leadership skills
Excellent strategic capabilities
Solid conceptual thinking abilities
Strong results orientated skills
Excellent business planning/organizational/project management skills with previous business management/development experience
Solid understanding of the financial impact of sales and managing within an allocated budget
Understanding of the impact of consumer trends and the food industry
Demonstrated success in developing business opportunities, identifying customer needs and changes in their markets.
Solid interpersonal skills.
Excellent ability to manage through indirect relationships
Excellent negotiation and “closing” skills
Excellent verbal and written communication/presentation skills.
In-depth working knowledge of fact-based selling, category management, consumer goods, and sales & marketing
Highly Skilled at data analysis using IRI, Market 6 and/or other technology resources to perform analysis and recommend strategies.
Proficient in the use of Excel, Word, Access, PowerPoint, and Outlook computer skills
Valid driver's license
Excellent trade relations
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be able to:
Light Travel (+/- 15%) to customers by traveling in a car and/or airplane
Sit for periods of time up to 8 hours per day
Physically check product in stores and various outlets
Physically access grocery stores and supermarkets
Carry/transport materials to support presentations (10 lb. - 20 lb.)
Lift and move cases of product as needed for customer events
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Education: Bachelor's degree Required (Business, Marketing preferred), with 5 - 10
years consumer goods sales (preferably with (Kroger) and broker management experience.
$37k-63k yearly est. 60d+ ago
Office Manager
Phoenix Group Home, LLC 4.8
Cleveland, OH
Office ManagerJob Description
RESPONSIBILITIES
Administrative Management:
• Oversee the day-to-day administrative functions of the clinic, including scheduling, record-keeping, and data
management.
• Coordinate and manage appointments for patients, therapists, and other healthcare providers.
• Maintain accurate and confidential patient records, ensuring compliance with all relevant legal and regulatory
requirements.
• Implement and maintain efficient office procedures to optimize workflow and productivity.
• Work with Regional Leadership to identify and develop operational improvements .
• Oversee designated Client Tracking Logs
Staff Support:
• Provide support to clinic staff, fostering a positive and collaborative work environment.
• Under the direction of Operations and Regional leadership, facilitate staff training, as appropriate, and
development opportunities to ensure continuous improvement and professionalism.
• Assist in the recruitment and onboarding process for new employees.
• As directed and identified by Regional Leadership, assist in monitoring and evaluating performance of staff on an
ongoing basis in accordance with applicable performance standards and in compliance with PA TH Behavioral
Health policies.
Financial Management:
• Monitor and manage the clinic's budget, including support to the Billing team with handling invoices, billing
corrections, and insurance claims processing.
o Audit billing, insurance, verifications, and client accounts in Carelogic
Patient Support:
• Greet and assist patients, making them feel comfortable and supported during their visit.
• Address patient inquiries, schedule appointments, and ensure an efficient check-in and check-out process.
• Handle patient complaints and concerns, ensuring timely resolution and a high level of customer service.
Compliance and Regulation:
• Ensure compliance with relevant healthcare laws, regulations, and industry standards.
• Stay updated on changes in healthcare regulations and implement necessary adjustments to clinic policies and
procedures.
Inventory and Supplies Management:
• Maintain an organized inventory of office and medical supplies, ordering new stock as needed.
• Ensure the clinic's environment is clean, tidy, and conducive to the well-being of patients and
staff.
IT and Technology:
• Collaborate with IT support to maintain and troubleshoot office equipment, software, and
computer systems.
Business Development:
• Partnership Development:
1. Build and maintain relationships with various stakeholders, including healthcare professionals,
community organizations, schools, and potential referral sources.
2. Collaborate with these stakeholders to create partnerships that enhance the clinic's visibility
and reputation in the community.
• Outreach and Community Engagement:
1. Organize and participate in outreach events, workshops, and presentations to educate the
community about mental health and the services provided by the clinic.
2. Engage with community members, organizations, and potential clients to build trust and foster a
positive reputation for the clinic.
• Performance Tracking and Reporting:
1. Monitor and analyze the effectiveness of business development strategies and marketing
initiatives, providing regular reports and recommendations to management.
2. Work closely with the clinical team and management to align business development efforts with
the clinic's mission and objectives.
3. Oversee Referral Partner relationships: Monitor weekly contact with referral partners and ensure
Office Coordinators are doing their due diligence
• Assume other projects or responsibilities as assigned by Regional Leadership.
QUALIFICATIONS:
Education:
• Preferred: Bachelor's degree in Healthcare Administration, Business Management, or a related
field.
• Required: High school diploma with experience as noted below.
Certification:
• Must hold active CPR certification
Experience/Skills:
• Proven experience in office management, preferably in a healthcare or mental health setting.
• Strong understanding of healthcare regulations, compliance, and patient confidentiality.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Compassionate and empathetic approach when dealing with patients and staff.
• Proficiency in using office software (e.g., Microsoft Office Suite) and knowledge of electronic
medical record (EMR) systems.
• Outstanding communication and interpersonal abilities.
• Demonstrated leadership skills and the ability to work collaboratively with a diverse team.
Physical Effort:
• Requires working under stressful conditions or with interruptions.
• Requires sitting, viewing computer monitors and keyboarding.
• Must be able to lift 25 pounds
Background:
• Must pass all federal and state background checks. Educational and work history will be
confirmed in compliance with company policies. Required to pass all pre-employment testing.
$49k-73k yearly est. 4d ago
Office Manager
Wayne Savings 3.9
Ashland, OH
Welcome to the New Main Street Bank! We are seeking an Office Manager to join our branch in Ashland, OH! The Office Manager is responsible for overseeing the daily operations of the branch, ensuring an efficient, professional, and customer-focused environment. This role supports the Market Development Manager by managing administrative tasks, coordinating branch activities, and providing leadership to staff to ensure excellent customer service and compliance with bank policies. The Office Manager plays a key role in operational efficiency, staff coordination, and customer satisfaction, while also ensuring that the branch operates in alignment with the bank's mission and values.
Essential Duties and Responsibilities:
Branch Operations & Administration
* Oversee daily operational activities of the branch, ensuring smooth and efficient workflows.
* Ensure compliance with bank policies, procedures, and regulatory requirements.
* Assist in preparing operational and financial reports for branch performance tracking.
* Maintain branch supplies and coordinate with vendors for office-related needs.
Customer Service & RelationshipManagement
* Help branch staff deliver exceptional customer service and resolve escalated customer inquiries.
* Implement customer engagement programs and branch promotions.
* Build strong relationships with customers, community members, and local businesses to support branch growth.
Staff Coordination & Training
* Assist with scheduling, training, and mentoring branch staff to ensure productivity and high service levels.
* Conduct new employee onboarding and oversee ongoing training efforts in coordination with the Market Development Manager.
* Conduct disciplinary actions and annual performance reviews for staff.
* Foster a positive and collaborative work environment that aligns with the bank's core values.
Compliance, Risk Management & Physical Security
* Ensure adherence to internal control procedures, security measures, and regulatory requirements.
* Conduct routine audits of cash handling, account transactions, and operational processes.
* Oversee physical security measures at the branch, including access control, surveillance systems, and emergency preparedness.
* Work with external security vendors and local law enforcement as needed to ensure the safety of employees, customers, and branch property.
* Manage risk assessments and implement corrective actions related to operational and security concerns.
Financial & Cash Management
* Oversee cash handling procedures, ensuring proper controls are in place for vault and teller transactions.
* Assist with balancing, reconciliation, and reporting of branch financial activities.
* Monitor key branch metrics to identify areas for improvement.
Work Experience Qualifications:
Minimum of 3-5 years of experience in banking, retail, or office management, with a strong background in operations and customer service.
Preferred Skills and Qualifications:
* Strong understanding of branch operations, banking regulations, compliance standards, and physical security measures.
* Excellent leadership, problem-solving, and communication skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Proficiency in Microsoft Office (Excel, Word, Outlook) and banking software.
* Strong attention to detail and organizational skills.
Education Requirements:
High school diploma or equivalent required; Associate's or bachelor's degree in business, finance, or a related field preferred.
Licensing or Certification Requirements:
Notary required. Required to obtain registration with NMLS
Work Environment / Physical Demands:
Being able to sit or stand for long periods of time and being able to effectively communicate with others; ability to lift 25 lbs, bend, stretch, twist. Reasonable accommodations can be made if needed.
Think this might be a great fit for you? Then we would love to chat - apply today!
The HR Team at Main Street Bank!
$48k-76k yearly est. 40d ago
Office Manager
Main Street Bank 3.6
Ashland, OH
Welcome to the New Main Street Bank! We are seeking an Office Manager to join our branch in Ashland, OH! The Office Manager is responsible for overseeing the daily operations of the branch, ensuring an efficient, professional, and customer-focused environment. This role supports the Market Development Manager by managing administrative tasks, coordinating branch activities, and providing leadership to staff to ensure excellent customer service and compliance with bank policies. The Office Manager plays a key role in operational efficiency, staff coordination, and customer satisfaction, while also ensuring that the branch operates in alignment with the bank's mission and values. Essential Duties and Responsibilities: Branch Operations & Administration • Oversee daily operational activities of the branch, ensuring smooth and efficient workflows. • Ensure compliance with bank policies, procedures, and regulatory requirements. • Assist in preparing operational and financial reports for branch performance tracking. • Maintain branch supplies and coordinate with vendors for office-related needs. Customer Service & RelationshipManagement • Help branch staff deliver exceptional customer service and resolve escalated customer inquiries. • Implement customer engagement programs and branch promotions. • Build strong relationships with customers, community members, and local businesses to support branch growth. Staff Coordination & Training • Assist with scheduling, training, and mentoring branch staff to ensure productivity and high service levels. • Conduct new employee onboarding and oversee ongoing training efforts in coordination with the Market Development Manager. • Conduct disciplinary actions and annual performance reviews for staff. • Foster a positive and collaborative work environment that aligns with the bank's core values. Compliance, Risk Management & Physical Security • Ensure adherence to internal control procedures, security measures, and regulatory requirements. • Conduct routine audits of cash handling, account transactions, and operational processes. • Oversee physical security measures at the branch, including access control, surveillance systems, and emergency preparedness. • Work with external security vendors and local law enforcement as needed to ensure the safety of employees, customers, and branch property. • Manage risk assessments and implement corrective actions related to operational and security concerns. Financial & Cash Management • Oversee cash handling procedures, ensuring proper controls are in place for vault and teller transactions. • Assist with balancing, reconciliation, and reporting of branch financial activities. • Monitor key branch metrics to identify areas for improvement. Work Experience Qualifications:
Minimum of 3-5 years of experience in banking, retail, or office management, with a strong background in operations and customer service. Preferred Skills and Qualifications: • Strong understanding of branch operations, banking regulations, compliance standards, and physical security measures. • Excellent leadership, problem-solving, and communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency in Microsoft Office (Excel, Word, Outlook) and banking software. • Strong attention to detail and organizational skills. Education Requirements:
High school diploma or equivalent required; Associate's or bachelor's degree in business, finance, or a related field preferred. Licensing or Certification Requirements:
Notary required. Required to obtain registration with NMLS Work Environment / Physical Demands:
Being able to sit or stand for long periods of time and being able to effectively communicate with others; ability to lift 25 lbs, bend, stretch, twist. Reasonable accommodations can be made if needed. Think this might be a great fit for you? Then we would love to chat - apply today! The HR Team at Main Street Bank!
$42k-60k yearly est. 37d ago
Part-Time Reservation Manager
U-Haul 4.4
Cincinnati, OH
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Reservation Manager Agent Responsibilities:
Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company's U-Box portable storage product.
Minimum Qualifications:
High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
$23k-29k yearly est. Auto-Apply 20d ago
Office Manager
Sylvan Learning Center 4.1
Vandalia, OH
The Office Manager provides a positive first impression for potential and existing customers, fields texts, phone call, emails from customers. Office Manager provide daily support for director and owner. This position is also responsible for leading the day-to-day administrative tasks in the Center, such as word processing, data entry, filing systems
and other administrative tasks.
ESSENTIAL
JOB FUNCTIONS
Leads day-to-day administrative tasks such as high-quality phone reception, word processing, data entry in Operating System, filing and other administrative tasks
Greets and assists students, parents and potential customers
Monitors students entering and exiting the learning center, maintaining safety and security protocol
Processes new hires, new hire documents and new personnel files
Uses Operating System for center operations and scheduling, with proper data entry and documentation
Schedules assessments, tours and welcome conferences
Assists Directors with preparing materials and folders for customer appointments
Manages billing, collecting payments, monitoring unpaid accounts and other financials
Ensures that the professional appearance of the Center is maintained
Manages, monitors and corrects the Center Filing Systems, including student files, personnel files and working files, ensures filing systems are kept current, ensures that each file is maintained in the order required
Maintains ready-to-use packets for: walk-in inquiries, hiring documents, interview documents, and others that may be required
Keeps the reception area inviting and up to date with appropriate brochures
Maintains reception coffee bar with water, supplies, ensures cleanliness
Maintains inventory of Sylvan office and center supplies, organizes and maintains storage closets/rooms
Assists with ordering supplies
Keeps the Sylvan Store stocked and attractive to the students
Provides other support and performs other tasks as requested
KNOWLEDGE REQUIRED
Associates or four year degree
Minimum of three years office management and customer service preferred
Experience using full suite of Microsoft Office applications and other standard business applications
Knowledge of general office equipment such as copiers, printers, and office telephone system
SKILLS AND ABILITIES REQUIRED
Strong customer care, interpersonal and communication skills
Strong word processing, data entry, and other administrative skills
Strong organizational skills, proven ability to manage multiple tasks and be flexible
Proven ability to communicate effectively in writing, ability to proofread and edit copy
Ability to occasionally lift and/or move up to ten pounds
Supplemental pay
Bonus pay
$27k-35k yearly est. 6d ago
Office Manager
Senior Helpers of The Treasure Coast 3.9
Chesterville, OH
Job DescriptionSenior Helpers
Private Duty Home Healthcare Agency looking for a person with experience to join our team. Our agency is looking for a qualified candidate to perform the duties of an Case Manager. These duties include but are not limited to: Client Inquiries, Hiring, Scheduling, Caregiver Services, and Client Services. Comfort talking to clients and families is required. Additionally, comfort within Microsoft and related applications is required.
We are excited about the growth we anticipate in the coming months and years. We hope to find an Case Manager with the same passion and excitement as well.
As a member of our Home care agency, you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families and our employees.
Our agency is proud to be the first and only national in-home care provider to receive certification as a Great Place to Work. Our STNAs ( State Nursing Assistant & HHAs (Home Health Aides) and staff are treated with respect in an inclusive environment, enjoy employee pride and camaraderie, and recognize that the work they do makes a real difference for our clients.
Primary Responsibilities
· Under direct supervision of the owner and Director of Operations where appropriate, select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Maintains appropriate gross profit margin for each case
· Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. Company schedule must be complete for the next business day/weekend before leaving for the day
· Track and record in Soneto all instances of assignment refusals, call-outs, late arrivals, early departures, etc. and share information with the CM or OM on a regular basis as determined by the CM
Communicate with the Director of operations to Hire for the Void on a regular basis
· May assist in keeping caregiver files up to date, including tracking expirations of any licensing, insurance, etc. in Soneto. Collects new documents as directed, notifies CM when new documents cannot be obtained.
· Audits time cards on a regular basis to ensure hours match scheduled hours
· On Call on every other weekend
Qualifications:
· Minimum of one year of Case manager experience
· Professional experience in the field of Customer Service and Management
· Knowledge of general healthcare staffing requirements
· Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently
· Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience with a fast paced environment
· Excellent problem solving abilities are a requirement, schedule conflicts are bound to arise that will require creative solutions
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time