Guest relations representative full time jobs - 63 jobs
Quant Analytics Associate I - Data Validation
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210687893 JobSchedule: Full time JobShift: : We offer an exciting opportunity to make a meaningful impact on customer experience by ensuring the accuracy of account corrections. As a Quant Analytics Associate I, you will be part of a dynamic team dedicated to upholding data integrity and compliance. You will collaborate with experts across multiple business lines to deliver high-quality solutions. Your work will directly contribute to the trust our customers place in us. Join us and help shape the future of Consumer and Community Banking.
As a Quant Analytics Associate I - Data Validation at JPMorgan Chase within the Remediation and Correction team, you will play a critical role in identifying, classifying, and correcting customer impacts caused by business process or operational breaks. You will work closely with Business Analysts, Correction Analysts, and Testing Analysts to ensure accurate account corrections. Your responsibilities will include validating data, reviewing code, and ensuring compliance with regulatory guidelines. This role requires strong analytical and communication skills, and adherence to personal account dealing policies is required for the position. You will be part of a collaborative environment focused on delivering high-quality results.
Job Responsibilities
* Develop and create code by reviewing business requirements across multiple Lines of Business in CCB.
* Validate data and data sources to ensure accuracy in account corrections.
* Write independent queries and run checks to validate population and output files.
* Trace and effectively communicate coding defects to relevant stakeholders.
* Document data validation plans and findings/defects.
* Ensure correct formatting and logic of all output files.
* Collaborate with team members to resolve complex data issues.
* Adhere to regulatory guidelines and best practice standards.
* Support process improvements and quality initiatives.
* Communicate findings and recommendations clearly.
* Manage multiple tasks and priorities in a fast-paced environment
Required Qualifications, Capabilities, and Skills
* Minimum of 3 years experience in Data Validation role, with expertise in SQL/SAS code analysis and query writing.
* Ability to understand and analyze complex queries under tight deadlines.
* Experience running multiple UNIX scripts simultaneously.
* Thorough knowledge of database partitioning systems and their functions.
* Advanced querying skills in SAS, SQL, and Snowflake environments.
* Strong analytical and problem-solving skills.
* Ability to validate data and data sources effectively.
* Excellent communication skills (written and verbal).
* Detail-oriented with a focus on quality.
* Team player with the ability to work independently.
* Bachelor's Degree or equivalent experience.
Preferred Qualifications, Capabilities, and Skills
* Experience in Auto or Wealth Management environments
* Familiarity with finance charges and fee structures.
* Knowledge of regulatory requirements in banking.
* Experience with large-scale data correction projects.
* Ability to document and present findings to senior management.
* Proficiency in additional programming languages or Object-Oriented programing (e.g., Python, R).
* Strong organizational and time management skills.
The position requires the employee to be on-site, working full-time in the office five days a week in Columbus, Ohio or Wilmington, Delaware.
This role is not eligible for visa sponsorship
$79k-110k yearly est. Auto-Apply 9d ago
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Network Representative (Columbus)
Chenmed
Columbus, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Network Representative is responsible for the establishment of a Coordinated Provider List (CPL) to provide specialty care services to our patients within specific geographic regions. This individual will report to and work with the Network Director to develop the CPL and serve as the local relationship builder with those providers. This individual will use database systems to manage provider data and produce reports and analysis for the Center, Specialty, MED COE and HCT leaders to support improved medical costs and specialty care utilization. This individual will work closely with and consider feedback from those leaders as they develop the local CPLs. The Network Representative will also serve a key educational role for our PCPs. This individual will meet with the PCPs in their geographic regions in groups and also during 1:1 meetings to gain their feedback about the CPL while educating them about these providers while highlighting medical cost opportunities in their panel of patients.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Has direct accountability for total medical cost and quality of care external to ChenMed within the region.
* Builds, refines, and manages a tiered network of coordinated external specialists and facilities to form a Coordinated Provider List (CPL) for those specialties outside of HCT and Specialty Care. Local relationship builder with all providers and payor partners in the CPL.
* Identifies areas to improve provider service levels and quality. Leads a quarterly meeting National Specialty Directors and Network Director to review pattern, trends, and opportunities within the CPL.
* Responsible for meeting with high volume community specialist at least monthly to give them feedback on their referring trends and practice patterns as it relates to part B & D.
* Attends center meetings such as Transforming Care Meetings for to gain feedback about the CPL and educate PCPs about medical cost opportunities.
* Meets with individual PCPs regularly (usually monthly or more frequently as needed to support business need) to gain feedback about the CPL and provide targeted education about medical cost opportunities (A/B/D).
* Collaborates with Center Dyads to analyze, identify opportunities and support improvement initiatives within referrals including workflow, productivity, leakage and consult tracking.
* Coordinates utilization of CPL with Care Coordinators and Referral Managers: develops plans to reduce referral leakage.
* Maintains knowledge of medical trends, cost drivers and cost saving opportunities.
* Support communication and collaboration with health plans at the city/area and regional level.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Advanced-level business acuity
* Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques, and methods
* Advanced skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position
* Ability and willingness to travel locally, regionally and/or nationally up to 80% of the time; flexible to work evening, weekends and/or holidays as needed
* Team-oriented with the ability to work extremely well with patients, colleagues, physicians, and other personnel in a professional and courteous manner
* Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
* Spoken and written fluency in English
* This job requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
* BA/BS degree in Healthcare or related field is required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
* A minimum of 3-5 years' work experience in Healthcare or related field is required
* Healthcare experience within the Medicare HMO population is a plus
* A valid, active driver's license in State of employment is required; position may require travel within the market
* Prior experience working in a Medicare Managed Care environment preferred
PAY RANGE:
$59,251 - $84,643 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Hybrid
$59.3k-84.6k yearly 16d ago
Data Entry - Administrative Associate
MJ Morgan Group 3.6
Cleveland, OH
We are seeking a detail-oriented and organized Data Entry / Administrative Associate to support our team in Cleveland, OH. This role involves handling a variety of administrative tasks to ensure smooth daily operations. The ideal candidate is proactive, professional, and excels in multitasking within a fast-paced environment.
Key Responsibilities:
• Perform general administrative duties such as answering phones, managing emails, and maintaining records.
• Schedule appointments, coordinate meetings, and prepare related materials.
• Assist in creating and updating documents, spreadsheets, and presentations.
• Maintain accurate filing systems, both digital and physical.
• Handle incoming and outgoing mail and deliveries.
• Support team members and management with additional tasks as needed.
Qualifications:
• Previous experience in an administrative role preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and meet deadlines.
• Positive attitude and ability to work well in a team environment.
Schedule:
• Full-time hours with the possibility of flexible scheduling based on operational needs.
Benefits:
• Competitive hourly pay - based on experience.
• Weekly payroll policy.
• Opportunity for growth and advancement within the company.
• Transportation to qualifying facilities.
• Holiday Pay and 401K Plans.
• Medical, Dental, Vision, and Life Insurance Policies.
If you are a dependable individual ready to contribute to our team, we encourage you to apply today!
$24k-30k yearly est. 60d+ ago
Front Desk Sales Representative
Sylvania 3.4
Sylvania, OH
Responsive recruiter Benefits:
Free uniforms
Opportunity for advancement
Training & development
Make waves and pave the way for your career! At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hardwork and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Weekly Pay
Part time and Full time employment opportunities
Consistent set schedules
Culture driven company
Employee recognition programs
Positive Team Culture
Career Growth Opportunities
Primary Responsibilities:
Provide WOW Customer Service to our members
Assist with class scheduling and billing
Work in a sales capacity to sell new memberships
Job Qualifications and Skills:
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers and as such is responsible for presenting a positive image for the company.
Duties and Responsibilities:
Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the Goldfish Swim School brand basics. Understand the GFSS Way.
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
Processes student registrations using effective sales/customer service techniques.
Schedules and manages birthday/pool parties.
Resolves customer concerns/complaints using a professional approach.
Assists clients with purchases of merchandise and vending.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
Monitors snack shack area and provides guidance to snack shack staff.
Checks voicemail and email correspondence and responds in a timely manner.
Updates informational displays with accurate and timely promotions and literature..
Makes collection calls to resolve open account problems.
Prepares twice daily student lesson schedules for use by instructors and management staff.
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Work 1 swim instructor/lifeguard shift per week
All other duties as assigned
Education/Experience: High school diploma or GED required, some college preferred. Two years previous customer service and/or administrative office experience preferred. Intermediate level computer skills required using Word, Excel and other software systems.
Certificates and Licenses: CPR, First Aid and AED certification preferred . Compensation: $13.50 - $16.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$13.5-16 hourly Auto-Apply 60d+ ago
FHA Mortgage Origination Representative
Contact Government Services, LLC
Columbus, OH
FHA Mortgage Origination RepresentativeEmployment Type: Full Time , Entry LevelDepartment: Customer Service CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures.- Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client's requests.- Follow standard operating procedures for various topics, systems, and contact channels.- Document all of your contacts in a database- Keep up to date on FHA mortgage processes and procedures
Qualifications:- The capability to navigate multiple computer systems and applications and utilize search tools to provide information to our clients.- Excellent time management skills and dependability.- Strong verbal and written communication skills.- High School diploma or GED.- At least two years working with FHA loans (
e.g.
loan originator, loan processor, junior underwriter, loan officer) plus an additional year of customer service or contact center background, or at least three years of loan origination working with conventional loans and/or other government-backed loans (
e.g.
FHA, USDA, VA)- Will be able to obtain a Public Trust Security clearance, which includes a credit check and background investigation.
Ideally, you will also have:- Contact Center experience (omnichannel).- Bilingual (Spanish/English), verbal and written.- FHA knowledge/experience Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Phone: *****************Email: *******************
$29k-49k yearly est. Auto-Apply 39d ago
Entry Level Customer Service
Kay Consultive Strategies LLC
Cincinnati, OH
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
About the Role Were looking for friendly, motivated individuals who want to start a career in customer service and grow into future leadership opportunities.
If you enjoy helping people, learning new skills, and being part of a team, this is a great place to start.
What Youll Do
Answer customer questions and provide helpful support
Communicate by phone, email, or chat
Solve problems and offer solutions
Keep accurate notes and follow company processes
Work as part of a supportive team
Attend training and coaching sessions to grow your skills
What We Offer
Clear growth and promotion opportunities
Leadership development and mentorship
Team-focused, positive work environment
Competitive pay with performance incentives
Who Were Looking For
Good communicator and active listener
Positive attitude and professional mindset
Willing to learn and take feedback
Dependable and motivated
Team player who wants to grow
No experience needed we will train you.
Why Youll Love Working Here
Friendly, supportive team
Real opportunities for career advancement
A company that values your growth and success
Apply Today
If youre ready to start your career and grow with a team that supports you, apply now wed love to meet you.
Job Type: Full Time
$26k-35k yearly est. 21d ago
Front Desk Representative
Gastro Health 4.5
Cincinnati, OH
Gastro Health is seeking a Full-Time Front Desk Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Greet patients in a pleasant and timely manner.
Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver's license, or equivalent ID, & maintain insurance information.
Verify registration forms are complete & obtain referring physician & primary physician information.
Ensure the patient has a current referral on the date of service. Obtain referral if necessary.
Verify insurance benefits and eligibility prior to office visits & procedures.
Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected.
Ensure the time-of-service batch is balanced and closed daily.
Research & assist patients with questions regarding balances including collecting applicable payments.
Maintains cleanliness and neatness of lobby/reception area including stocking of business cards.
Other duties as assigned.
Minimum requirements:
H.S. Diploma or equivalent Required
College Degree Certification/License *desirable •
2+ years' experience in medical practice or a similar setting
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$27k-33k yearly est. Auto-Apply 12d ago
Skincare Sales & Guest Services Associate
Dermafix Spa
Cincinnati, OH
URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa
Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required
Location: In-person
Why Join Us?
Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & Guest Services Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role.
Key Responsibilities
Greet all clients with a professional appearance and a warm smile
Answer incoming phone calls and respond promptly to inquiries
Manage appointment bookings and schedule reservations efficiently
Promote and sell spa treatments, skincare products, and memberships to meet sales targets
Process payments accurately and maintain detailed sales records
Keep the front desk tidy, organized, and inviting at all times
Provide administrative support including data entry, filing, and photocopying
Travel to nearby spa locations as needed (gasoline expenses covered)
Qualifications
Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred)
A background in esthetics or skincare is a strong plus but not required
Excellent communication and time management skills
Comfortable using computers, CRM software, and scheduling tools
Ability to multitask and work efficiently in a fast-paced environment
Reliable transportation and availability to work at least one weekend day
Compensation & Benefits
Base Salary: $2,500/month
Commission with uncapped earning potential (OTE: $60,000+ annually)
Paid training to set you up for success
Paid gasoline reimbursement for travel to nearby locations
Employee discounts on skincare products and spa services
Opportunity for career growth within a luxury wellness brand
Work Schedule
Flexible shifts including weekends (minimum 1 weekend day required)
How to Apply
If you're ready to launch your career in luxury skincare sales and guest services, send your resume with your best contact number and email. Qualified candidates will be contacted promptly.
After applying, please send a follow-up email including:
Your earliest available start date
Your daily sales target (numeric figure)
A brief summary of your sales experience
$60k yearly Auto-Apply 60d+ ago
Guest Services Representative
Cincinnati Children's Hospital Medical Center 4.5
Cincinnati, OH
Shift: 12:30-9pm JOB RESPONSIBILITIES * Phone Management - Work collaboratively to efficiently handle call volume/queue. Demonstrate basic knowledge of systems, logging in and out and transfer/conference etiquette. * Customer Service - Provides assistance to patients, families, staff, and external agencies in a welcoming, professional, and timely manner. Anticipates the need for support by demonstrating positive guest service characteristics. Approaches visitors who look lost and offer assistance. Identifies needs of patients, families, and colleagues and provides services that satisfy and exceed expectations. Remains up to date with changes in hospital in terms of clinic locations, daily events, and changes in policies and procedure. Communicates these updates clearly and positively to families and staff. Escorts families, patients, and all guests to specific locations. Delivers meal cards to families through Guest Services. Remains positive when determining the causes of problems and negative situations. Look up itineraries in Epic to assist patients and families. Distribute of bus passes on behalf of the organization. Perform non-routine functions.
* Visitor Management - Respect the right of parents/guardians and adult patients to identify who may and may not visit by communicating visitor policy and enforcing their preference of approved and unapproved visitors. Provide badging and access that is specific to their needs. May educate staff of policy/process. May manage VM supplies.
* Problem Solving - Investigates and resolves guests' requests, questions, and problems. Answers questions by applying knowledge of the assigned function and adhering to CCHMC's policies and procedures.
* Communication - Communicate in a clear and concise manner in every medium. Adapt communication style and tone to fit situations and audience. Notify appropriate staff of recurring problems/errors identified within work process or system. Notify appropriate staff of recurring problems/errors identified within work process or system. May act as a department resource or precept others.
JOB QUALIFICATIONS
* High school diploma or equivalent
* No directly related experience
Primary Location
College Hill A
Schedule
Full time
Shift
Evening (United States of America)
Department
Guest Services
Employee Status
Regular
FTE
1
Weekly Hours
40
* Expected Starting Pay Range
* Annualized pay may vary based on FTE status
$16.50 - $19.80
About Us
At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's is:
* Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
* Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
* Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)
* One of the nation's America's Most Innovative Companies as noted by Fortune
* Consistently certified as great place to work
* A Leading Disability Employer as noted by the National Organization on Disability
* Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
$24k-28k yearly est. 1d ago
Guest Service Associate
European Wax Center 4.1
Akron, OH
Guest Service Associate - European Wax Center Schedule: In Person | Part Time (18-25 Hours/Week) & Full-Time (30 +Hours/Week) Compensation: Base pay + bi-weekly sales commissions & performance bonuses = Total earning potential of $15-$25/hour Ready to Build Confidence and Deliver Exceptional Guest Experiences?
At European Wax Center, we're not just in the beauty business-we're in the confidence business. Join us as a Guest Service Associate and play a key role in helping people feel amazing, every single day.
Whether you're new to the industry or bringing years of customer service expertise, this is a place where you'll grow, thrive, and be recognized.
What We Offer
What You Can Expect to Earn: We're all about setting clear, achievable goals-and rewarding our team when they meet them. Here's what our compensation package looks like:
Base Pay: $12/hr depending on experience
Commission Potential: Earn $5-$8/hr extra with Wax Pass sales
Additional Performance Bonuses: Up to $90 per pay period
Average Total Pay:
$15-$20/hr: Entry-level or early career in retail/hospitality
$19-$25/hr: 1-3 years' experience with a proven sales track record
Growth & Support:
Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
30-60-90 day structured onboarding to set you up for success
Work-Life Balance & Benefits:
Flexible scheduling with consistent shifts
Paid Time Off for Full Time and Part Time
Medical insurance for Full Time (55% employer contribution)
401(k) with employer match for Full Time and Part Time
What We're Looking For We want individuals who are natural leaders, motivators, and team players. Here's what will set you apart:
A passion for beauty, wellness, and helping others
Positive, proactive mindset with strong communication skills
1+ year of experience in customer service or retail (sales experience a plus!)
Availability for one weekend shift and some flexible weekdays
Reliable transportation and readiness to support the center as needed
Why Join Us
We're not just another beauty brand. We're a fast-growing team under new ownership with a clear vision: to help you grow while delivering top-tier guest experiences. Whether you're early in your retail and customer service journey or a seasoned pro, you'll have the tools and support to succeed.
We value initiative, innovation, and authentic personalities. We want associates who are confident, take pride in their performance, and genuinely enjoy helping people feel their best.
What's Next
Video Interview - Let's chat!
Experience Our Services - Visit the center and get waxed like a guest. We want you to see what we're all about.
Mutual Fit - If it clicks, let's grow together.
About Us At European Wax Center, we don't just provide waxing services-we create confidence-boosting experiences. We focus on skincare education, consistent guest care, and a supportive community known as STRUT.
Legal and EEO This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. As an equal opportunity employer, we value diversity and do not discriminate based on any protected status.
For more information: *************************
Ready to take the next step in your career? Apply now and join a team where your growth, passion, and potential are always front and center.
$15-25 hourly 11d ago
Guest Service Representative
Nothing Bundt Cakes 3.7
Westerville, OH
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Perks:
* Perfect hours for a balanced work schedule; closed on Sundays!
* Employee Discounts on Bundt Cake and Retail
* Casual Uniform
* Fun and joyful environment
Part time GSRs will be scheduled 10-25 hours per week Monday-Saturday. Shifts times may vary but typically the hours are morning (8:30am-3pm), mid day (10am-4pm or 11am-5pm), evening (2:30pm-7pm) or (3pm-7pm). Some holidays will be needed.
Need all shifts! Full time available for Day shift. *Pay range is based on experience.
Bakery hours are Monday-Friday, 9am-6pm / Saturday, 10am-6pm / Sunday - Closed
Accountabilities/Duties:
* Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
* Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
* Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
* Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
* Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
* Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
* Assists the Crafter in preparing cake decorations and packaging supplies as needed.
* Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
* Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
* Servant's Heart
* Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
* Keeps the good of the team or guest ahead of personal interests or gain.
* Displays humility and empathy in interactions with others.
* Spirit of a Champion
* Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
* Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
* Operates with a strong sense of urgency and adheres to NbC brand standards.
* Genuine Connections
* Projects warmth, enthusiasm, and optimism that attracts others.
* Builds positive, productive relationships with all team members.
* Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
* Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
* Enjoys interacting with diverse people and excels at providing a superior guest experience.
* Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
* Is diligent, organized and self-motivated.
* Has the ability to understand and carry out oral and written instructions and request clarification when needed.
* Is comfortable with new technology and has the ability to operate a point-of-sale system.
* Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
* Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
* Applicants must be 16 years of age or older.
* While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
$21k-27k yearly est. 60d+ ago
Transmission Construction Representative-Transmission Line & Substation
Think Power Solutions
Lancaster, OH
Transmission Construction Representative - $5K Sign-On Bonus - Electric Utilities - Transmission Line & Substation
We are looking for a highly skilled and knowledgeable Transmission Construction Representative to oversee contractor performance and ensure compliance with contract terms for construction projects related to the owner's electric transmission system. This role will involve ensuring work is completed safely, on schedule, and design specifications, across a range of projects, from simple upgrades to the construction of new substations.
Ensure contractors adhere to all contract requirements while performing construction on the electric transmission system.
Monitor the safe completion of work, ensuring alignment with design specifications and safety standards.
Manage a wide scope of projects, including substation upgrades and the construction of new substations.
Proactively identify potential issues that could impact project success, such as design flaws, material shortages, contractor performance, access challenges, and customer concerns.
Assist in resolving issues to maintain project timelines, quality, and safety standards.
Apply expert knowledge of line, substation, and civil construction requirements, with a broad understanding of other transmission and distribution areas.
Interpret engineering drawings and provide guidance for their application in construction.
Ensure compliance with Owner construction standards and safety terms.
Perform all duties independently, while demonstrating leadership and a high level of expertise.
Mentor and train lower-level Transmission Construction Representatives (TCR), sharing best practices and ensuring the application of correct methods and processes.
The successful candidate will demonstrate excellent problem-solving, communication, and leadership skills, making them an invaluable asset to our team and ensuring the smooth, compliant execution of key construction projects.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
· The employee may be required to stand; reach with hands and arms, stoop and kneel
· The employee may be subject to rough terrain and inclement weather
· The employee may be required to sit or stand for long periods of time
· The employee may be required to lift, carry, push, pull or move up to 50 pounds
· The employee may be required to travel
· The employee is frequently exposed to outside weather conditions including wet and/or humid conditions
· This position may require working more than 40 hours per week
Requirements
Requirements
Associate's degree in construction management or engineering is a plus
6+ years of relevant transmission line and substation work experience required
Experience working in the utility industry is highly preferred
Compliance management experience is a plus
Proficient at using a computer, iPad and Microsoft Office products
Good communication skills, both verbal and written
Must have a valid driver's license
Must currently be eligible to work in the United States without sponsorship
About Think Power Solutions
Think Power Solutions is a certified Great Place to Work company! This credential was earned based on extensive ratings provided by our employees in anonymous surveys conducted by the Great Place to Work organization - the global authority on workplace culture since 1992.
Think Power Solutions is a leading tech-enabled infrastructure management solutions provider with highly skilled and dedicated consultants who clients entrust to manage their mission-critical infrastructure. Think Power Solutions was founded with the vision of providing exceptional client service influenced by modern technology to positively impact the utilities, telecom, and construction industries. Think Power Solutions exists to serve its clients, making every effort to understand their needs to produce a high-quality deliverable specifically tailored to meet custom requirements. Our client-centric philosophy, creative thinking, and innovative solutions, combined with stellar project execution attracts top industry talent. Think Power Solutions' culture enables its people to deliver industry leading services and products.
Benefits
· 401(k) with 3.5% company match
· 100% employer paid employee-only medical plan
· 100% company paid basic life insurance
· 100% company-paid long-term disability
· Optional vision and dental insurance
· Optional short-term disability
· 6 company-paid holidays
· 10 days PTO
· 5 days paid family leave
· 6-weeks maternity leave paid at 100%
· 1-week paternity leave paid at 100%
· Infertility benefits up to $10,000
· Adoption assistance up to $5,000
Note to Recruiters, Placement Agencies, and Similar Organizations
Think Power Solutions does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Think Power Solutions employee. Think Power Solutions will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Think Power Solutions and will be processed accordingly.
EEO Statement
Think Power Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Think Power Solutions will not tolerate any unlawful discrimination towards, or harassment of applicants or employees, by anyone at Think Power Solutions, or anyone working on behalf of Think Power Solutions.
$29k-49k yearly est. 19d ago
Guest Experience Specialist
The Escape Game 3.4
Cincinnati, OH
Job Description
We are located in The Banks! Copy & paste the link below to learn more about our company & the role: **********************************************************************************
THE ROLE:
Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and
do whatever it takes to make their day
!
A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game.
HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Using TEG's Party Host Practices
Prepare the party venue
Connect with guests
Keep the energy high
Customize the experience
Make sure everyone leaves happy
● Using TEG's Hospitality Habits
Courtesy
Cleanliness
Communication
● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:
Checking in guests
Coordinating game start times with Team Leader
Answering the phone
Accurately booking reservations
● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests
● Making groups of 2-50 feel welcome, cared for, and excited for their game
● Using TEG's Steps for Creating TEG Fans
Extend the invite
Keep the party going
Encourage party favors
● Immediately and graciously resolving service failures
REQUIREMENTS
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG's Uniform Standards.
KNOWLEDGE, SKILLS, & ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● Ability to function both creatively and administratively
● Basic computer abilities
● Exceptional listening skills
● High capacity for creative problem solving
● Energetic, friendly, and patient
● Clear and articulate communicator
BENEFITS FOR FULL TIME TEAM MEMBERS
401(k)
401(k) matching
Health Insurance
Employee discount
Vision insurance
Dental insurance
Flexible spending account
Life insurance
Flexible schedule
$24k-33k yearly est. 14d ago
Front Desk & Reservations
Club 4.5
Akron, OH
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Front Desk Staff is responsible for providing exceptional customer service and supporting front desk operations. This may include handling inquiries, checking in/out members and guests, as well as completing administrative tasks. The Front Desk Staff is dedicated to offering a warm welcome and a fond farewell to all members and guests, ensuring a positive and professional experience.
Reporting Structure
• Reports to the Front Desk Supervisor or other position(s) depending on the structure of the club
Day to Day
• Greet members and guests with a warm, professional demeanor upon arrival and departure.
• Handle inquiries and provide information about club amenities, services, and events.
• Assist with special requests, ensuring a positive experience for all members and guests.
• Manage the check-in and check-out process for members and guests efficiently.
• Verify membership status, collect fees, and issue access cards or keys as needed.
• Maintain accurate records of member and guest visits.
• Monitor and ensure that the front desk area and lobby are clean, organized, and wellmaintained.
• Report any maintenance or safety issues to the appropriate personnel.
• Ensure that all club policies and procedures are followed by members and guests.
• Answer and direct phone calls, emails, and other communications to the appropriate departments.
• Schedule and confirm appointments or reservations for club facilities and services.
• Process payments and handle cash or credit transactions accurately.
Additional Duties
• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
• High school diploma or equivalent.
Preferred
• Previous experience in customer service or front desk role in a golf and country club or fitness center setting.
• Strong interpersonal and communication skills, with a friendly and professional demeanor.
• Ability to handle multiple tasks and work effectively in a fast-paced environment.
• Proficiency in using office equipment, such as computers, telephones, and reservation systems.
• Basic knowledge of club operations and amenities is a plus.
Physical Requirements
• General Activity: Frequent sitting, standing, walking, and driving
• Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases
• Physical Actions: Squatting, kneeling, reaching, grasping, twisting, and bending
• Lifting: Ability to lift, carry, push, or pull up to 100 lbs. on occasion • Sensory Requirements: Talking, hearing, and seeing
Primary Tools/Equipment
• Computer
• Office Supplies
Work Schedule
• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (
time off as required by applicable law is also provided for part time team members
)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
$23k-28k yearly est. Auto-Apply 17h ago
Specialist, Guest Experience (FT)
Cincinnati Museum Center 3.9
Cincinnati, OH
Specialist, Guest Experience (FT) Cincinnati Museum Center Reports to: Manager, Guest Experience Department: Guest Experience FLSA Status: FT, Non-Exempt, Includes weekends Compensation: $15/hour Schedule: Five days, including
both
Saturday and Sunday Position Overview: The Specialist, Guest Experience (FT) at Cincinnati Museum Center (CMC) is the first one to greet and assist guests to the museum, either as a cashier in the box office or at the self-serve kiosks. The Specialist also serves as a
Discovery Ambassador,
welcoming guests into museums and experiences by scanning tickets or Memberships and distributing wristbands. The Specialist will also, as needed, serve as a
Parking Attendant
at the outdoor parking gates to help guests in and out of the parking lots. The Specialist is responsible for providing excellent guest service and accurate information to guests, Members, and groups who visit Cincinnati Museum Center. The Specialist uses the point-of-sale (POS) and scheduling systems to sell tickets and memberships and to secure group reservations and special programs. They ensure guests have a meaningful experience by welcoming and engaging with all who visit CMC. We are looking for individuals who demonstrate:
A passion for working with people.
Proven experience engaging with diverse audiences, including children, youth, adults, and families.
Strong customer service skills, with the ability to foster inclusivity and positive experiences for visitors of all ages, abilities, and backgrounds.
Responsibilities:
Provide excellent guest service and use outstanding sales techniques. Welcome and engage with guests and Members to ensure their needs are addressed and issues are resolved effectively.
Seek out guest interaction and provide guidance and assistance by sharing information, events schedule, etc. Help guests plan their day for the most meaningful experience possible.
Operate point-of-sale system, ticket-scanning devices, and parking system. Handle cash with care and accuracy when cashiering. Distribute wristbands and explain admission policies and procedures to guests.
Work collaboratively with other Cincinnati Museum Center team members, adult and youth volunteers, and interns to create a cohesive and comprehensive visitor experience for Cincinnati Museum Center guests.
Assist in training new staff, volunteers, and community partners through being shadowed while greeting, cashiering or taking tickets.
Perform cross-training duties for other guest-facing departments like Museum Engagement and Guest Services when needed, including answering phones in the call center and distributing/collecting audio guides in featured exhibits, accounting for approximately 10-15% of work time.
Other duties as assigned.
Qualifications:
High school graduate or equivalent required.
Experience in admissions, sales, hospitality, retail or customer service preferred.
Experience with museums, non-profits, hospitality industry or large venues is a plus.
Previous cash handling experience and operational experience with a POS system strongly preferred.
Knowledge, Skills and Abilities:
Passion for working with guests.
Ability to use multi-line phone systems and multifaceted computer software systems.
Ability to follow cash handling rules and procedures and use math skills to dispense change and keep accurate count of cash.
Self-motivated and proactive; curious and able to learn new information quickly.
Ability to remain calm and react in a balanced manner in times of stress.
Ability to speak and interact with large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening.
Demonstrated ability to take initiative, work independently and collaboratively, and adapt to changing needs in a fast-paced museum environment.
Ability to understand and address sensitive topics with a sense of compassion and inquisitiveness.
Ability to handle difficult guest interactions, including guests who may have a customer service issue, who may wish to disturb the experience of others, who may have an emotional reaction to museum content, etc.
Additional Requirements & Working Conditions:
The position is 40 hour/week (full time), hourly, with benefits. The schedule includes two weekend days and three weekdays.
The successful candidate must have a flexible schedule, including:
Weekends
Select evenings
Peak periods
Must have reliable transportation.
Must be able to lift 25 pounds.
This position takes place indoors and outdoors. This position requires long periods of standing, sitting and walking. May be exposed to extreme hot or cold weather, including rain and snow.
What to expect in our interview process:
Interview: A 45-minute in-person interview with the hiring manager(s). This in-depth interview will focus on your skills and how they align within the team and CMC's needs.
The above-listed process may change or vary based on the nature and scope of the position. Why people choose Cincinnati Museum Center:
Cultural engagement: Daily interactions with Cincinnati's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At CMC, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: CMC promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and other institutions to provide student resources and to underscore our dedication to research and accessibility.
What are the benefits of working at Cincinnati Museum Center:
You would be part of so many meaningful experiences, inspiration, and lasting memories for many, many guests. You would enjoy free membership for you and your family for a year. Even, complimentary tickets to featured exhibits and Omimax films. Of course, free parking would apply, and even discounts for food and beverages as well as discounts at the gift shop!
Cincinnati Museum Center is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, religion, color, national origin, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, genetic information, military status, veteran status, or any other status or characteristic protected by law. Apply today and help us create a collaborative, diverse, inclusive, and equitable space where creativity and learning flourish. Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and other checks depending on the role. Our website is: ********************************
$15 hourly 14d ago
Hotel Front Desk / Guest Service Rep
Raymond Management Company 4.3
Beckett Ridge, OH
Guest Service Representative / Front Desk Starting Salary Range: $14.00-$15.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Application Deadline: November 28, 2025
Lee abajo para ver en español.
Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!
We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members
Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution
What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.
We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!
Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.
At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.
Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción!
Lo que ofrecemos:
Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día.
Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo.
Beneficios para todos los empleados:
Vacaciones pagadas, días por enfermedad, duelo y jurado
Días festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visión accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización
Opciones de planes de gasto flexible
Planes de jubilación 401(k) con contribución de la empresa
Lo que harás:
Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.
Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas.
Lo que buscamos:
Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.
Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.
Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.
Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!
¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.
En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
$14-15 hourly 60d+ ago
Guest Services Coordinator
University of Dayton, Ohio 4.6
Dayton, OH
This position serves as a receptionist and general administrative support for the facility's administrative work area, including serving as the primary point of access to the UD Arena. This position is responsible for regulation of visitor traffic, mail distribution, providing information and direction in person and over the telephone in response to inquiries concerning events at UD Arena, rentals, or other general information. This position provides human resource and budget support by coordinating the reimbursement of petty cash to UD Arena employees while maintaining proper documentation on expense reports for Bursar's office and coordinating personnel action forms (PAF's)for all UD Arena part time staff, which includes completing hiring paperwork, keeping accurate records of new hires and resignations, time clocks, student employment, and other administrative activities for part time employment. Additionally, this position provides general administrative support for the marketing, operations, and sales staff in the Arena including: repair orders on office equipment, printing services, route and distribute incoming UPS, FedEx deliveries and making sure all outgoing overnight packages are labeled and coded to correct accounts including packages for the Equipment Room. This position also administratively facilitates security control procedures such as issuing identification badges and/or passes to visitors; providing card reader access to employees and coaches for access to the Arena. Additionally, the position will assist the ticket office with basic ticket support (printing tickets, customer payments, mobile device help, etc.).
Minimum Qualifications:
- High school diploma
- 2 years successful experience as a receptionist/secretary demonstrating composure and professionalism in difficult situations within a fast paced, high stressed, and challenging environment
- Ability to work independently and to interact pleasantly and professionally with customers, peers, and employees and communicate effectively and clearly
- Proven ability to operate and manage the demands of a multi-line telephone in a professional and effective manner
- Expertise in computer software: word processing and spreadsheet programs, operate general office machinery and possess a willingness to learn software and hardware operations in areas inexperienced
- Ability to work nights and weekends, as needed
Preferred Qualifications:
While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:
- College degree or successful completion of some college/post secondary coursework in business related programs
- Work experience in a fast paced, energetic environment along side professional, non professional staff
- Knowledge of administrative processes and procedures at the University of Dayton
- Basic ticketing background or knowledge
Special Instructions to Applicants:
To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.
Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.
Closing Statement:
Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.
$19k-24k yearly est. 60d+ ago
BDC Representative
Progressive Auto Group 4.5
Massillon, OH
Job Description
We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.
This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.
Responsibilities Include
Answering incoming phone calls and online inquiries
Documenting customers details and comments in our system
Scheduling appointments for our sales staff and following up with any "no show" appointments
Providing up to date product knowledge
Maintaining contact with our customers via outbound texts, phone calls and emails
Making customers aware of promotions
BDC Requirements
Maintain excellent attendance and work ethic
Great verbal communication skills
Highly organized and able to learn quickly
Proficient with Windows, internet applications, and general computer skills
Professional and personable demeanor
We Offer
401k with employer match
Paid vacation (full time only)
Health insurance (full time only)
Dental Insurance (full time only)
Very casual dress code
Hourly pay with bonus
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$38k-50k yearly est. 31d ago
Spa Sales and Guest Service Associate
Parma 3.4
Parma, OH
Benefits:
Bonus based on performance
Employee discounts
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
Convenience - We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Family Focused- Strike the right work/life balance by making a difference in people's lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)
Our Spa Associates:
Meet membership sales goals.
Have a detailed knowledge of the menu of services
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned
Compensation: $14.00 per hour
At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
$14 hourly Auto-Apply 22d ago
Data Entry
Remote Jobs Solutions
Huntsville, OH
SUMMARY Under general supervision, performs basic data entry along with advanced NIS keying functions and transactions while performing expectations. ESSENTIAL FUNCTIONS Maintains confidentiality of CDS Global and its client's proprietary information.
Performs basic along with advanced NIS keying functions including, but not limited to:All level 1 states, Forms ID keying, Recon Keying, List Keying, Data Entry/Heads Up, Verify, Reject Review, and Batch Setup.
Generates reject reports, locate batches, pull rejected items from batch.
Performs account lookup or data entry on client system of record (3rd party system).
Utilizes NIS batch editor to select complex batches and key with a high level of quality.
Works with general supervision while performing expectations.
Handles transactions that deviate from the usual procedures and standard processing.
Displays sense of urgency with job responsibilities.
Adheres to work schedule and attendance policies.
Reacts professionally to changes while remaining productive.
Works in a fast paced, flexible, team environment.
Treats colleagues with respect; communicates with honesty and transparency, candor and directness.
Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients in a team-oriented environment.
Adheres to work schedule and attendance policies.
Reports to work station as directed by management.
Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
Follows CDS Global ergonomic and safety policies.
The above duties may be performed anywhere form 0-100% of the workday.
ADDITIONAL DUTIES AND RESPONSIBILITIES Assumes additional responsibilities as requested (or required).
Perform functions in other departments as work load dictates.
EDUCATION AND/OR CERTIFICATION, SKILLS AND LICENSING High school diploma or equivalent preferred.
Intermediate verbal and written English communication skills Basic math skills.
Basic PC knowledge and skills.
Working knowledge and skills to use job aids and a defined set of methods or operations processes while adhering to quality guidelines.
Above average attention to detail skills.
Above average accuracy and quality of work.
Problem solving skills.
Minimum typing skills requirement: 35 WPM.
10-key skills preferred.
Training August1 - 12, 9am - 3pm Work Schedule A set work schedule will be determined during the interview process between the following times: Monday - Friday 6:30am-10:30pm Saturday - Sunday 6:30am-4:30pm.
Prefer M-F day shift Position Type: Temporary Full-time or Part-time schedules available, minimum of 20 hours/week.
This position requires the work to be completed in our Boone facility.
SalaryBase wage = $14.
50/hour$1000 Signing Bonus!Quarterly Bonus Opportunities!Shift Differential Premiums2nd Shift = 10% of base wage for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a regular and reoccurring basis.
Weekend Shift = $3.
75/ hour worked between 3am Saturday to 11pm Sunday.
Diverse teams achieve better results by leveraging a broad set of ideas and perspectives.
Our ability to harness the ideas, experiences, and talents of CDS Global's diverse and global workforce is integral to our continued success.
We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
EOE/AA Employer including Vets and DisabledCriminal background check will be conducted on qualified candidates.
COVID-19 vaccine required for all employees Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at: Phone: ************ Email: hremployment@cds-global.
com If you want to view the EEO is the Law poster, please choose your language:English -Spanish -Arabic -Chinese If you want to view the EEO is the Law Supplement poster, please choose your language:English -Spanish -Chinese If you want to view the Pay Transparency Policy Statement, please click the link:English
$26k-31k yearly est. 60d+ ago
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