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Become A Guest Room Attendant

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Working As A Guest Room Attendant

  • Performing General Physical Activities
  • Getting Information
  • Performing for or Working Directly with the Public
  • Establishing and Maintaining Interpersonal Relationships
  • Handling and Moving Objects

  • Outdoors/walking/standing

  • Repetitive

  • $20,740

    Average Salary

What Does A Guest Room Attendant Do At Marriott International

* Respond promptly to requests from guests and other departments.
* Fill cart with supplies and transport cart to assigned area.
* Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
* Replace guest amenities and supplies in rooms.
* Replace dirty linens and terry with clean items.
* Make beds and fold terry.
* Clean bathrooms.
* Remove trash, dirty linen, and room service items.
* Check that all appliances are present in the room and in working order.
* Straighten desk items, furniture, and appliances.
* Dust, polish, and remove marks from walls and furnishings.
* Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
* Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
* Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
* Speak with others using clear and professional language.
* Support team to reach common goals.
* Ensure adherence to quality expectations and standards.
* Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
* Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Stand, sit, kneel, or walk for an extended period across an entire work shift.
* Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
* Perform other reasonable job duties as requested by Supervisors To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=180007E7 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin

What Does A Guest Room Attendant Do At Penn National Gaming

* _Duties include, but are not limited to the following:_
* Clean on a rotation schedule hotel guest rooms which include but not limited to making of beds by changing bed linens and pillowcases, dusting of furniture, restocking of all needed items, cleaning of bathroom including but not limited to toilet, walls/windows doors, mirrors, shower/tub, floors.
* Vacuuming of rooms
* Able to release rooms as guest ready
* Able to push, pull, lift 10 lbs. frequently, and up to 20 lbs. occasionally
* Able to bend and stretch 95% of the working day
* Able to stand for extended periods of time
* Able to read MSDS , CHIP labels
* Able to use proper personal protection equipment when needed
* Able to communicate with hotel guests and team members both verbally and written
* Able to understand directions given by management
* The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job._
* To be successful in this position it will require the following skill set

What Does A Guest Room Attendant Do At Wynn Las Vegas

* Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn.
* Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented.
* Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five
* Star Awards than any other independent hotel company in the world.
* Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service.
* Joining Wynn means working for a leader in the global resort industry, one that has set today’s standards and will likely define them tomorrow.
* The Guest Room Attendant is responsible for cleaning, servicing and maintaining guest rooms/suites/villas and providing turndown service according to the Wynn Standards.
* Operate and maneuver powered mobile carts
* Remove all trash from guest rooms, empty wastebaskets, strip/remove and properly dispose of all soiled linen from guest rooms
* Replace sheets and pillow cases daily and use hospitality corners including a pocket fold on all beds
* Dust and vacuum all assigned rooms, clean baseboards, remove scuff marks, clean mirrors, toilets, sinks, showers, tubs, and marble floors daily
* Replenish guest amenities as required
* Drape or fold guests' clothing, pair guests' shoes and neatly arrange guests' toiletries on cloth
* Report all maintenance issues to Housekeeping Status Board

What Does A Guest Room Attendant Do At Affinity Gaming

* Sorts, counts, folds, marks and carries linens.
* Cleans multiple stay over and departure rooms per day based on company standard.
* Replenish and/or replace supplies such as drinking glasses, stationary, TV guides, casino information flyers, menus, matches, etc.
* Sweeps, scrubs and vacuums floor.
* Cleans upholstered furniture.
* Cleans guest room bathrooms, including sinks, toilets, showers, vanity area, mirrors and floors.
* Dusts and/or cleans furniture, such as the televisions, dressers, chairs, headboards, air conditioning units, vanity, phone, mirrors, wall and ceiling lamps, picture frames, etc.
* Washes walls, ceiling and woodwork, windows, door panels, and sills.
* Empties wastebaskets and ashtrays.
* Replenishes bathroom supplies, including toilet paper, tissue, soap, shampoo, etc.
* Ensures all items in the room are in working order, including television, lights, air conditioning unit, telephone, alarm clock, drapes, luggage rack, etc.
* Assists Guests with any questions they may have or requests.
* Maintain an open line of communication with Supervisors and Managers concerning all Housekeeping and Guest Service related issues.
* Maintains a positive and professional demeanor during all interactions with fellow Team Members, Guests and Vendors.
* Ability to accept performance feedback in a professional manner.
* Other related duties as assigned

What Does A Guest Room Attendant Do At Grand Sierra Resort and Casino

* Clean, restock and maintain orderliness and maintenance of guest rooms.
* Provide turndown service and ensure proper Housekeeping room status.
* Non
* Cleaning Functions:Conduct AM and/or PM physical room checks.
* Report repair work need in rooms.
* Report soiled shower curtains, rubber bath mats, irons, ironing board covers that need replacing.
* Report any special cleaning, i.e. upholstery, carpet or drapery cleaning.
* Cleaning Functions: Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, curtain liner, chrome and floor surfaces.
* Strip and/or check bed linen and remake bed(s).
* Vacuum entire room and dust all furniture.
* Empty trash, ashtrays and remove all garbage and debris.
* Clean bars and refrigerators if present.
* Remove all soiled linen and terry.
* Replenish amenities, hangers, tumblers, linens, terry, paper and printed supplies.
* Other duties may be assigned._

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Guest Room Attendant Demographics

Gender

  • Female

    73.4%

  • Male

    23.9%

  • Unknown

    2.7%

Ethnicity

  • White

    77.2%

  • Hispanic or Latino

    14.6%

  • Asian

    6.2%

  • Unknown

    1.6%

  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    69.2%

  • Japanese

    3.8%

  • French

    3.8%

  • Arabic

    3.8%

  • Italian

    3.8%

  • Portuguese

    1.9%

  • Lithuanian

    1.9%

  • Chinese

    1.9%

  • Vietnamese

    1.9%

  • Tagalog

    1.9%

  • Cantonese

    1.9%

  • Mandarin

    1.9%

  • Korean

    1.9%
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Real Guest Room Attendant Salaries

Job Title Company Location Start Date Salary
Hotel Guest Room Attendant Harveys Tahoe Management Company, Inc. NV Dec 14, 2013 $22,978
Hotel Guest Room Attendant Harveys Tahoe Management Company, Inc. NV Dec 15, 2014 $22,039
Hotel Guest Room Attendant Full Service Systems Corporation Stateline, NV Dec 01, 2014 $22,039
Guest Room Attendant Richland Motor Inn MT Apr 01, 2014 $20,870
Guest Room Attendant RLBW LLC MT Apr 01, 2014 $20,870
Guest Room Attendant Squire Motor Inns Inc. Grand Canyon Village, AZ Nov 03, 2015 $20,035

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Top Skills for A Guest Room Attendant

BathroomItemsCleanGuestRoomsCustomerServiceSkillsHotelGuestRoomsMopFloorsDirtyLinensServiceGuestRoomsBedLinensFrontDeskToiletItemsGuestAmenitiesVacantRoomsCleanAshtraysCleanLinenHealthStandardsPublicAreasGuestSuppliesHotelStandardsStorageAreasMaintenanceIssues

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Top Guest Room Attendant Skills

  1. Bathroom Items
  2. Clean Guest Rooms
  3. Customer Service Skills
You can check out examples of real life uses of top skills on resumes here:
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Clean guest rooms to the Marriott standard, provide excellent customer service when in guest areas.
  • Cleaned hotel guest rooms to AAA four diamond standard while keeping to a strict time schedule.
  • Clean bathrooms,make beds,sweep and mop floors.
  • Removed trash and dirty linens from room attendant carts.Swept and vacuumed floors, hallways and stairwells.

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