What does a guest room attendant do?

A guest room attendant's main specialty is in servicing and cleaning guest rooms. Your job as a room attendant is to ensure that all rooms and bathrooms are made inviting and clean for guests. You may also be required to attend to guest queries and provide knowledgeable answers to them. That's not all; your job responsibility may also include picking and providing necessary amenities for guests.
Guest room attendant responsibilities
Here are examples of responsibilities from real guest room attendant resumes:
- Use correct cleaning chemicals for designate surface, according to OSHA regulations and hotel requirements.
- Use correct cleaning chemicals for designate surfaces, in accordance with OSHA regulations, and in adherence to establish guidelines/procedures.
- Maintain company standards in cleanliness of facility and personal hygiene.
- Monitor and maintain cleanliness, sanitation and organization of assign work areas.
- Clean washer and dryer filters etc
- Run errands such as taking laundry to the cleaners and buying groceries.
Guest room attendant skills and personality traits
We calculated that 22% of Guest Room Attendants are proficient in Cleanliness, Guest Service, and Customer Service.
We break down the percentage of Guest Room Attendants that have these skills listed on their resume here:
- Cleanliness, 22%
Service guest rooms to Marriott Brand standard and maintain exceptional levels of cleanliness, demonstrating attention to detail.
- Guest Service, 9%
Handled guest service requests/accommodations and processed credit card payment/transactions.
- Customer Service, 8%
Assist in register backup & customer service Light janitorial/custodial maintenance.
- Excellent Guest, 7%
Maintained excellent guest relations in order to maintain the property s reputation and guest confidentiality .
- Bed Linens, 6%
Greet guess upon arrival to the hotel, change bed linens, sanitize and clean rooms, dust all surfaces.
- Safety Hazards, 5%
Report emergencies needed maintenance and safety hazards in assigned areas to supervisors.
Common skills that a guest room attendant uses to do their job include "cleanliness," "guest service," and "customer service." You can find details on the most important guest room attendant responsibilities below.
The three companies that hire the most guest room attendants are:
- Crescent Hotels & Resorts43 guest room attendants jobs
- Caesars Entertainment40 guest room attendants jobs
- Commonwealth Hotels
27 guest room attendants jobs
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Guest room attendant vs. Maid
Maids are individuals who perform domestic chores like ironing, grocery shopping, cleaning, and laundry. Primarily, maids oversee the maintenance of wardrobes, serve meals, and lay out clothes. They can carry out their job independently and adhere to the strict schedules set for them. They maintain the cleaning records as well as the supply inventory in organizations or residences. Maids are expected to be equipped with physical capabilities, along with cleaning, time management, customer service, and organizational skills.
While similarities exist, there are also some differences between guest room attendants and maid. For instance, guest room attendant responsibilities require skills such as "cleanliness," "guest service," "excellent guest," and "safety hazards." Whereas a maid is skilled in "taking care," "laundry room," "bed sheets," and "clean rooms." This is part of what separates the two careers.
Maids tend to make the most money working in the construction industry, where they earn an average salary of $27,826. In contrast, guest room attendants make the biggest average salary, $29,238, in the hospitality industry.The education levels that maids earn slightly differ from guest room attendants. In particular, maids are 0.6% more likely to graduate with a Master's Degree than a guest room attendant. Additionally, they're 0.1% more likely to earn a Doctoral Degree.Guest room attendant vs. Maid housekeeper
Housekeepers are responsible for taking care of their employers' houses. They are usually tasked to do work related to cleaning. Their primary responsibilities include sweeping, vacuuming, and mopping floors, managing recycling, taking out the trash, dusting surfaces, cleaning the bathroom, among others. They are also responsible for doing laundry, folding clothes, and storing clothes in cabinets. They may also be given additional responsibilities such as shopping for groceries, managing and stocking the pantry, cooking, walking pets and watering the plants. Housekeepers should be responsible, trustworthy, and knowledgeable on housework.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that guest room attendant responsibilities requires skills like "cleanliness," "guest service," "excellent guest," and "safety hazards." But a maid housekeeper might use other skills in their typical duties, such as, "taking care," "fold laundry," "clean bathrooms," and "kitchen appliances."
Maid housekeepers may earn a higher salary than guest room attendants, but maid housekeepers earn the most pay in the manufacturing industry with an average salary of $28,828. On the other hand, guest room attendants receive higher pay in the hospitality industry, where they earn an average salary of $29,238.Average education levels between the two professions vary. Maid housekeepers tend to reach similar levels of education than guest room attendants. In fact, they're 0.8% less likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Guest room attendant vs. Housekeeper
An environmental services aide is responsible for supporting the community programs and efforts for nature sustainability and assisting the citizens with their needs and concerns. Environmental services aides are also usually employed in health care centers to help patients and maintain the cleanliness and orderliness of the facilities. They monitor inventories, inspect tools and equipment, and adhere to safety standards and procedures. An environmental services aide must have excellent communication and organizational skills, especially in coordinating with other community organizations to provide quality services for the people.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a guest room attendant is likely to be skilled in "guest service," "strong customer service," "clean guest rooms," and "hotel guest rooms," while a typical housekeeper is skilled in "patients," "guest rooms," "good judgment," and "patient rooms."
Housekeepers earn the highest salary when working in the telecommunication industry, where they receive an average salary of $29,665. Comparatively, guest room attendants have the highest earning potential in the hospitality industry, with an average salary of $29,238.When it comes to education, housekeepers tend to earn similar degree levels compared to guest room attendants. In fact, they're 0.5% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.Guest room attendant vs. Environmental services aide
Even though a few skill sets overlap between guest room attendants and environmental services aides, there are some differences that are important to note. For one, a guest room attendant might have more use for skills like "guest service," "excellent guest," "sponges," and "strong customer service." Meanwhile, some responsibilities of environmental services aides require skills like "patients," "environmental services," "wet mops," and "evs. "
In general, environmental services aides earn the most working in the hospitality industry, with an average salary of $34,789. The highest-paying industry for a guest room attendant is the hospitality industry.environmental services aides reach similar levels of education compared to guest room attendants, in general. The difference is that they're 0.2% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.Types of guest room attendant
Updated January 8, 2025











