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What Does a Guest Room Attendant Do?

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OverviewResponsibilitiesJob DescriptionsResume ExamplesSkills & Personality Traits

A guest room attendant's main specialty is in servicing and cleaning guest rooms. Your job as a room attendant is to ensure that all rooms and bathrooms are made inviting and clean for guests. You may also be required to attend to guest queries and provide knowledgeable answers to them. That's not all; your job responsibility may also include picking and providing necessary amenities for guests.

Take a few minutes to create or upgrade your resume. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Guest Room Attendant resume.

Guest Room Attendant Responsibilities

Here are examples of responsibilities from real guest room attendant resumes representing typical tasks they are likely to perform in their roles.

  • Use correct cleaning chemicals for designate surface, according to OSHA regulations and hotel requirements.
  • Use correct cleaning chemicals for designate surfaces, in accordance with OSHA regulations, and in adherence to establish guidelines/procedures.
  • Operate mechanical floor cleaners and use other environmental services equipment ensue that the cleanliness of the facility exceed patient expectation.
  • Graduate to VIP guest & lobby attendant for face-to-face.
  • Work closely with supervising staff for VIP guess and all other guests privacy
  • Coordinate communication between patients, family members, medical staff, administrative staff, and outside agencies.
  • Provide excellent communication and assist guest with necessary request in a timely matter.
  • Provide assistance with ADL's including changing, showering, ect.

Guest Room Attendant Jobs You Might Like

  • High Paying Guest Room Attendant Jobs - $32K and Up
  • Entry Level Guest Room Attendant Jobs
  • Part Time Guest Room Attendant Jobs
  • Actively Hiring
  • No Degree Guest Room Attendant Jobs
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Guest Room Attendant Job Description

Guest Room Attendants average about $12.09 an hour, which makes the Guest Room Attendant annual salary $25,142. Additionally, Guest Room Attendants are known to earn anywhere from $19,000 to $32,000 a year. This means that the top-earning Guest Room Attendants make $13,000 more than the lowest earning ones.

Once you've become a Guest Room Attendant, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a Maid, Maid Housekeeper, Housekeeper, and Environmental Services Aide.

Guest Room Attendant Jobs You Might Like

5 Guest Room Attendant Resume Examples

Build a professional guest room attendant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your guest room attendant resume.

 
Louis Wilson
Guest Room Attendant
Contact Information
Baton Rouge, LA
(420) 555-0470
Skills
  • Room Supplies
  • Sales Floor
  • Food Products
  • High Volume
  • Empty Trash
  • Computer System
  • Communication
  • Guest Rooms
  • Bank Deposits
  • Food Service
 
 
Employment History
Guest Room Attendant2018 - Present
Holiday Inn Express
Baton Rouge, LA
  • Clean 15 to 30 rooms a day Customer service
  • Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.
  • Cleaned guest rooms to the standards of the company.
  • Changed linens in guestrooms and replenished supplies such as linens and bathroom items.
Housekeeping Assistant2014 - 2018
Merry Maids
Baton Rouge, LA
  • Prepare rooms for guest * Inspect rooms after completion by room attendants
  • Clean guest rooms, hotel suites and residential apartment.
  • General Clean Clean Guestrooms Laundry Attendant Good Customer service
Counter Helper2013 - 2014
Panda Express
Jacksonville, FL
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Take care of register and provide fast, friendly, personalized customer service Sells and serves miscellaneous food items to customers.
  • Keep all assigned stations cleaned and stocked * Customer service
Education
High School Diploma 2013 - 2013
 
 
Sara Palmer
Guest Room Attendant
Contact Info
New York, NY
(830) 555-0640
Skills
Guest Rooms
Public Restrooms
Guest Service
Empty Trash
Communication
Personal Clothing
Bathroom Items
Code Numbers
Staff Members
Store Cleanliness
Employment History
Guest Room Attendant2017 - Present
Holiday Inn ExpressNew York, NY
  • Used heavy equipment to clean carpets and floors.
  • Vacuumed guest rooms and mopped bathroom floors.
Guest Room Attendant2011 - 2017
Labor StaffingMemphis, TN
  • Organized structure of guest's facility- cleaning guest rooms.
  • Clean residents rooms/handle hazardous materials such as infectious diseases, clean isolated areas, buff/wax machines,
  • Clean corridors, lobbies, stairways, elevators as well as guest rooms.
Room Attendant Housekeeper2008 - 2011
Holiday Inn ExpressMemphis, TN
  • Completed daily assignment of guest rooms within allotted time, and performed general cleaning as assigned.
  • Polished surfaces in guest rooms, including glass and mirrors.
  • Serviced guest rooms daily in accordance with hotel procedures, stocked cart with room supplies, and replaced bed linens.
Education
Bachelor's Degree Medical Assisting Services2005 - 2008
Vista CollegeS Waldron Road, Fort Smith, AZ
 
 
Sara Palmer
Guest Room Attendant
New York, NY
(830) 555-0640
Experience
Guest Room Attendant2017 - Present
Holiday Inn Express•New York, NY
  • Used heavy equipment to clean carpets and floors.
  • Vacuumed guest rooms and mopped bathroom floors.
Guest Room Attendant2011 - 2017
Labor Staffing•Memphis, TN
  • Organized structure of guest's facility- cleaning guest rooms.
  • Clean residents rooms/handle hazardous materials such as infectious diseases, clean isolated areas, buff/wax machines,
  • Clean corridors, lobbies, stairways, elevators as well as guest rooms.
Room Attendant Housekeeper2008 - 2011
Holiday Inn Express•Memphis, TN
  • Completed daily assignment of guest rooms within allotted time, and performed general cleaning as assigned.
  • Polished surfaces in guest rooms, including glass and mirrors.
  • Serviced guest rooms daily in accordance with hotel procedures, stocked cart with room supplies, and replaced bed linens.
Skills
Guest RoomsPublic RestroomsGuest ServiceEmpty TrashCommunicationPersonal ClothingBathroom ItemsCode NumbersStaff MembersStore Cleanliness
Education
Bachelor's Degree Medical Assisting Services2005 - 2008
Vista College•S Waldron Road, Fort Smith, AZ
 
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Guest Room Attendant Skills and Personality Traits

We calculated that 15% of Guest Room Attendants are proficient in Guest Service, Guest Rooms, and Customer Service.

We break down the percentage of Guest Room Attendants that have these skills listed on their resume here:

  • Guest Service, 15%

    Handled guest service requests/accommodations and processed credit card payment/transactions.

  • Guest Rooms, 13%

    Performed upkeep of guest rooms and provided superior customer service

  • Customer Service, 8%

    Assist in register backup & customer service Light janitorial/custodial maintenance.

  • Bed Linens, 6%

    Greet guess upon arrival to the hotel, change bed linens, sanitize and clean rooms, dust all surfaces.

  • Common Areas, 5%

    Clean common areas such as lobby, stairwell, pool area, bathrooms and fitness area.

  • Safety Hazards, 5%

    Report emergencies needed maintenance and safety hazards in assigned areas to supervisors.

Some of the skills we found on Guest Room Attendant resumes included "Guest Service," "Guest Rooms," and "Customer Service." We have detailed the most important Guest Room Attendant responsibilities below.

See the full list of Guest Room Attendant skills.

After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a Guest Room Attendant. We found that 19.4% of Guest Room Attendants have graduated with a bachelor's degree and 1.2% of people in this position have earned their master's degrees. While some Guest Room Attendants have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every two Guest Room Attendants were not college graduates.

Those Guest Room Attendants who do attend college, typically earn either Business degrees or General Studies degrees. Less commonly earned degrees for Guest Room Attendants include Health Care Administration degrees or Hospitality Management degrees.

Once you're ready to become a Guest Room Attendant, you should explore the companies that typically hire Guest Room Attendants. According to Guest Room Attendant resumes that we searched through, Guest Room Attendants are hired the most by Caesars Entertainment, Hyatt, and Commonwealth Hotels. Currently, Caesars Entertainment has 59 Guest Room Attendant job openings, while there are 19 at Hyatt and 18 at Commonwealth Hotels.

But if you're interested in companies where you might earn a high salary, Guest Room Attendants tend to earn the biggest salaries at Sandia National Laboratories, University of California, Berkeley, and Brigham and Women's Hospital. Take Sandia National Laboratories for example. The median Guest Room Attendant salary is $41,219. At University of California, Berkeley, Guest Room Attendants earn an average of $34,630, while the average at Brigham and Women's Hospital is $31,990. You should take into consideration how difficult it might be to secure a job with one of these companies.

View more details on Guest Room Attendant salaries across the United States.

The three companies that hire the most prestigious guest room attendants are:

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Guest Room Attendant Jobs You Might Like

  • High Paying Guest Room Attendant Jobs - $32K and Up
  • Entry Level Guest Room Attendant Jobs
  • Part Time Guest Room Attendant Jobs
  • Actively Hiring
  • No Degree Guest Room Attendant Jobs
Resume
Create The Perfect Resume
Our resume builder tool will walk you through the process of creating a stand-out Architect resume.

What Maids Do

Maids are individuals who perform domestic chores like ironing, grocery shopping, cleaning, and laundry. Primarily, maids oversee the maintenance of wardrobes, serve meals, and lay out clothes. They can carry out their job independently and adhere to the strict schedules set for them. They maintain the cleaning records as well as the supply inventory in organizations or residences. Maids are expected to be equipped with physical capabilities, along with cleaning, time management, customer service, and organizational skills.

We looked at the average Guest Room Attendant annual salary and compared it with the average of a Maid. Generally speaking, Maids receive $97 lower pay than Guest Room Attendants per year.

While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both Guest Room Attendants and Maids positions are skilled in Guest Rooms, Customer Service, and Bed Linens.

As far as similarities go, this is where it ends because a Guest Room Attendant responsibility requires skills such as "Guest Service," "Common Areas," "Safety Hazards," and "Room Supplies." Whereas a Maid is skilled in "Laundry Department," "Bed Sheets," "Clean Rooms," and "Kitchen Equipment." So if you're looking for what truly separates the two careers, you've found it.

Maids tend to make the most money in the Hospitality industry by averaging a salary of $25,945. In contrast, Guest Room Attendants make the biggest average salary of $27,770 in the Hospitality industry.

The education levels that Maids earn is a bit different than that of Guest Room Attendants. In particular, Maids are 0.6% more likely to graduate with a Master's Degree than a Guest Room Attendant. Additionally, they're 0.1% more likely to earn a Doctoral Degree.

What Are The Duties Of a Maid Housekeeper?

Now we're going to look at the Maid Housekeeper profession. On average, Maid Housekeepers earn a $299 lower salary than Guest Room Attendants a year.

While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both Guest Room Attendants and Maid Housekeepers are known to have skills such as "Guest Rooms," "Customer Service," and "Bed Linens. "

While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that Guest Room Attendant responsibilities requires skills like "Guest Service," "Safety Hazards," "Room Supplies," and "Front Office." But a Maid Housekeeper might use skills, such as, "Fold Laundry," "Clean Bathrooms," "Kitchen Appliances," and "Mop Floors."

Maid Housekeepers may earn a lower salary than Guest Room Attendants, but Maid Housekeepers earn the most pay in the Hospitality industry with an average salary of $25,426. On the other side of things, Guest Room Attendants receive higher paychecks in the Hospitality industry where they earn an average of $27,770.

When it comes to the differences in education between the two professions, Maid Housekeepers tend to reach similar levels of education than Guest Room Attendants. In fact, they're 0.8% less likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

How a Housekeeper Compares

Housekeepers are responsible for taking care of their employers' houses. They are usually tasked to do work related to cleaning. Their primary responsibilities include sweeping, vacuuming, and mopping floors, managing recycling, taking out the trash, dusting surfaces, cleaning the bathroom, among others. They are also responsible for doing laundry, folding clothes, and storing clothes in cabinets. They may also be given additional responsibilities such as shopping for groceries, managing and stocking the pantry, cooking, walking pets and watering the plants. Housekeepers should be responsible, trustworthy, and knowledgeable on housework.

The Housekeeper profession generally makes a higher amount of money when compared to the average salary of Guest Room Attendants. The difference in salaries is Housekeepers making $1,202 higher than Guest Room Attendants.

While looking through the resumes of several Guest Room Attendants and Housekeepers we discovered that both professions have similar skills. These similarities include skills such as "Guest Rooms," "Customer Service," and "Bed Linens," but they differ when it comes to other required skills.

There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a Guest Room Attendant is likely to be skilled in "Guest Service," "Company Policies," "Proper Chemicals," and "AAA," while a typical Housekeeper is skilled in "Patient Rooms," "Orderly Condition," "Clean Bathrooms," and "Public Restrooms."

Additionally, Housekeepers earn a higher salary in the Hospitality industry compared to other industries. In this industry, they receive an average salary of $27,596. Additionally, Guest Room Attendants earn an average salary of $27,770 in the Hospitality industry.

When it comes to education, Housekeepers tend to earn similar education levels than Guest Room Attendants. In fact, they're 0.5% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.

Description Of an Environmental Services Aide

An environmental services aide is responsible for supporting the community programs and efforts for nature sustainability and assisting the citizens with their needs and concerns. Environmental services aides are also usually employed in health care centers to help patients and maintain the cleanliness and orderliness of the facilities. They monitor inventories, inspect tools and equipment, and adhere to safety standards and procedures. An environmental services aide must have excellent communication and organizational skills, especially in coordinating with other community organizations to provide quality services for the people.

Now, we'll look at Environmental Services Aides, who generally average a higher pay when compared to Guest Room Attendants annual salary. In fact, the difference is about $4,765 per year.

While both Guest Room Attendants and Environmental Services Aides complete day-to-day tasks using similar skills like Customer Service, Bed Linens, and Common Areas, the two careers also vary in other skills.

Even though a few skill sets overlap, there are some differences that are important to note. For one, a Guest Room Attendant might have more use for skills like "Guest Service," "Guest Rooms," "Room Supplies," and "Front Office." Meanwhile, some Environmental Services Aides might include skills like "Environmental Services," "Safe Environment," "Sanitary Condition," and "EVS" on their resume.

In general, Environmental Services Aides make a higher salary in the Health Care industry with an average of $30,081. The highest Guest Room Attendant annual salary stems from the Hospitality industry.

Environmental Services Aides reach similar levels of education when compared to Guest Room Attendants. The difference is that they're 0.2% more likely to earn a Master's Degree less, and 0.0% more likely to graduate with a Doctoral Degree.

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Updated October 2, 2020