Find The Best Guest Service Attendant Jobs For You

Where do you want to work?

0 selections
Average Salary
$22,834
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
31,176
Job Openings

Guest Service Attendant Careers

Guest service attendants are the first point of contact for customers when they enter a business. They are also known as desk clerks or concierge. They are the vital components of the hospitality industry, and they are also considered the face of the business.

Their primary responsibilities include making reservations according to customers' requests, completing the guest check-in, assigning guests their room and giving them keys, and providing directions and hours of hotel amenities. They also satisfy the guest check-out process by giving guests their final bill and collecting payments. If a guest has any inquiries during their visits, such as housekeeping or room service orders, the guest service attendants must coordinate with all hotel workers to satisfy this inquiry.

There are no educational standards to become a guest service attendants, but most employers require candidates to have at least a high school diploma or equivalent. It may not also be required to have experience for this role since most businesses train prospective candidates.

There is more than meets the eye when it comes to being a guest service attendant. For example, did you know that they make an average of $10.98 an hour? That's $22,834 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Guest Service Attendant Do

There are certain skills that many guest service attendants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be a guest service attendant, we found that a lot of resumes listed 16.8% of guest service attendants included customer service, while 15.2% of resumes included front office, and 14.9% of resumes included guest service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the guest service attendant job title. But what industry to start with? Most guest service attendants actually find jobs in the hospitality and professional industries.

How To Become a Guest Service Attendant

If you're interested in becoming a guest service attendant, one of the first things to consider is how much education you need. We've determined that 41.7% of guest service attendants have a bachelor's degree. In terms of higher education levels, we found that 2.0% of guest service attendants have master's degrees. Even though some guest service attendants have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a guest service attendant. When we researched the most common majors for a guest service attendant, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on guest service attendant resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a guest service attendant. In fact, many guest service attendant jobs require experience in a role such as cashier. Meanwhile, many guest service attendants also have previous career experience in roles such as sales associate or customer service representative.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

Average Salary
$22,834
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
31,176
Job Openings

Guest Service Attendant Career Paths

Top Careers Before Guest Service Attendant

Cashier
23.0 %

Top Careers After Guest Service Attendant

Cashier
9.4 %

Guest Service Attendant Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Guest Service Attendant

Guest Service Attendants in America make an average salary of $22,834 per year or $11 per hour. The top 10 percent makes over $26,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$22,834
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Seasonal Guest Services Attendant/Shuttle Driver Bonus
Seasonal Guest Services Attendant/Shuttle Driver Bonus
Grand Hyatt Vail
Grand Hyatt Vail
05/26/2021
05/26/2021
$37,56605/26/2021
$37,566
Seasonal Guest Services Attendant/Shuttle Driver Bonus
Seasonal Guest Services Attendant/Shuttle Driver Bonus
Hyatt
Hyatt
05/26/2021
05/26/2021
$37,56605/26/2021
$37,566
Student Guest Services Attendant, Srac
Student Guest Services Attendant, Srac
Student Union, Inc., San Jose State University
Student Union, Inc., San Jose State University
05/19/2021
05/19/2021
$32,24405/19/2021
$32,244
Student Guest Services Attendant, Srac
Student Guest Services Attendant, Srac
Student Union, Inc., San Jose State University
Student Union, Inc., San Jose State University
05/19/2021
05/19/2021
$32,24405/19/2021
$32,244
Event & Guest Service Attendant-Seasonal
Event & Guest Service Attendant-Seasonal
Wheaton Park District
Wheaton Park District
05/05/2021
05/05/2021
$22,95705/05/2021
$22,957

Calculate your salary

Use Zippia's Salary Calculator to see how your pay matches up.

Guest Service Attendant Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Guest Service Attendant. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Guest Service Attendant Resume

At Zippia, we went through countless Guest Service Attendant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Guest Service Attendant Demographics

Gender

female

59.3 %

male

35.9 %

unknown

4.8 %

Ethnicity

White

61.4 %

Hispanic or Latino

19.7 %

Black or African American

10.4 %

Foreign Languages Spoken

Spanish

62.6 %

French

8.9 %

German

4.1 %
See More Demographics

Guest Service Attendant Education

Majors

Business
21.4 %

Degrees

Bachelors

41.7 %

Certificate

18.0 %

High School Diploma

17.6 %
See More Education Info

Online Courses For Guest Service Attendant That You May Like

Food and Customer Service Skills Training
ed2go

Food and Customer Service Skills Training...

Customer Service Mastery: Delight Every Customer
udemy
4.5
(8,824)

Master Customer Service using this practical customer care course...

Front End Web Development Ultimate Course 2021
udemy
4.3
(5,665)

You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Guest Service Attendant

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.8% of guest service attendants listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

How Do Guest Service Attendant Rate Their Jobs?

Working as a Guest Service Attendant? Share your experience anonymously.
Rate
Do you work as a Guest Service Attendant?
Rate how you like work as Guest Service Attendant. It's anonymous and will only take a minute.
Rate

Top Guest Service Attendant Employers

1. Target
4.7
Avg. Salary: 
$28,585
Guest Service Attendants Hired: 
1,445+
2. Towne Park
4.0
Avg. Salary: 
$22,475
Guest Service Attendants Hired: 
40+
3. Hyatt Hotels
4.3
Avg. Salary: 
$26,606
Guest Service Attendants Hired: 
11+
4. Latham & Watkins
4.9
Avg. Salary: 
$58,497
Guest Service Attendants Hired: 
10+
5. Marriott International
4.7
Avg. Salary: 
$25,730
Guest Service Attendants Hired: 
10+
6. Holiday Inn Express
4.1
Avg. Salary: 
$23,400
Guest Service Attendants Hired: 
10+

Guest Service Attendant Videos

Updated October 2, 2020