How to hire a guest service attendant

How to hire a guest service attendant, step by step

Here's a step-by-step guest service attendant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a guest service attendant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new guest service attendant
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your guest service attendant job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a guest service attendant for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a guest service attendant to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a guest service attendant that fits the bill.

   Here's a comparison of guest service attendant salaries for various roles:

   Type of Guest Service Attendant	Description	Hourly rate
   Guest Service Attendant		$10-16
   Maid	Maids are individuals who perform domestic chores like ironing, grocery shopping, cleaning, and laundry. Primarily, maids oversee the maintenance of wardrobes, serve meals, and lay out clothes... Show more	$9-16
   Rooming House Keeper	The extent of a rooming house keeper's responsibilities will vary on the organization or industry where one is employed. Most of the time, it is their job to perform various household chores such as cleaning bedrooms and bathrooms, washing dishes, doing the laundry, and even vacuuming particular areas... Show more	$10-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Golf Carts
   • Cleanliness
   • Customer Service
   • Front Desk
   • Reservations
   • Excellent Guest
   • Golf Clubs
   • Guest Rooms
   • Cash Handling
   • Guest Satisfaction
   • Sales Floor
   • Guest Relations
   • Exceptional Guest
   • Greeting Guests

   Check all skills

   Responsibilities:

   • Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
   • Operate POS and process returns, exchanges, and defective items.
   • Train new hires: completely learning plans, tax forms, cashier basic POS training.
   • Maintain organization and cleanliness of department.
   • Follow safety and cleanliness requirements by company's standards
   • Train front staff, attaining increase productivity in booking appointments and troubleshooting appointment concerns.

3. Make a budget

   Including a salary range in your guest service attendant job description is a great way to entice the best and brightest candidates. A guest service attendant salary can vary based on several factors:

   • Location. For example, guest service attendants' average salary in louisiana is 38% less than in massachusetts.
   • Seniority. Entry-level guest service attendants earn 38% less than senior-level guest service attendants.
   • Certifications. A guest service attendant with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a guest service attendant's salary.

   Average guest service attendant salary

   $13.01hourly

   $27,051 yearly

   ---

   Entry-level guest service attendant salary

   $21,000 yearly salary

   Updated December 15, 2025

4. Writing a guest service attendant job description

   A good guest service attendant job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a guest service attendant job description:

   Guest service attendant job description example

   Previous Work Experience: 1 year of guest service- required

   Language Ability: English- required

   Other: Experience with tubing or ski area operations- preferred

   Additional Information

   LIFTING : Does the job require weight to be lifted or force to be exerted?

   Up to 10 Pounds: 2/3 OR MORE

   Up to 25 Pounds: 2/3 OR MORE

   Up to 50 Pounds: 2/3 OR MORE

   Up to 100 Pounds: 1/3 TO 2/3

   More than 100 Pounds UP TO 1/3

   OTHER PHYSICAL ACTIVITIES REQUIRED : How much on the job time is spent performing the following?

   Standing: 2/3 OR MORE

   Walking: 2/3 OR MORE

   Sitting: UP TO 1/3

   Using hands to finger, hands to feel: 2/3 OR MORE

   Reaching with hands and arms: 2/3 OR MORE

   Climb or balance: 2/3 OR MORE

   Stoop, kneel, crouch or crawl: 2/3 OR MORE

   Talk or hear: 2/3 OR MORE

   Taste or smell: 1/3 TO 2/3

   OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:

   Indoor/Outdoor: 100% outdoor

   Hazardous Materials or Noise: Crowd noise and wind

   Holidays/Weekends/Evenings: Yes, will be based on business needs

   Equipment Used in Job: Magic Carpet, snow tubes, rakes, shovels and radios

   Other: The position requires the ability to travel over snow and ice in challenging weather conditions as well as working outdoors in extreme weather conditions for long periods of time up to 4 hours.

   Physical demands include walking up and downhill on snow and ice, lifting and carrying heavy objects, post-holing through snow, bending, shoveling, pulling or pushing heavy objects, raking, and standing for long periods of time.

   - Guest Service Attendant

   - Winter Adventure Attendant

   *Nordic Center:

   - Instructor/Rentals Fun Club:

   - Camp Counselor

   * Public Works: - Maintenance Worker

   Limited Employee Housing Available

   EOE

   
   recblid 9q3zldkkpvp7zfp5iivzn7bqxhqbeg
   
   

   Copy this example

   

5. Post your job

   To find the right guest service attendant for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with guest service attendants they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit guest service attendants who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your guest service attendant job on Zippia to find and recruit guest service attendant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting guest service attendants requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new guest service attendant

   Once you have selected a candidate for the guest service attendant position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new guest service attendant. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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