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  • Entry Level Customer Service

    Workoo Technologies

    Remote guest service attendant job

    Daily activities include inbound and outbound calls, setting appointments, making presentations to union members requesting our benefits, basic computer skills, completing necessary paperwork, quality control and leadership development. Requirements: Good verbal communication skills. Have excellent customer relations and communication skills. Optimistic and positive attitude with high energy Interacts effectively with individuals and groups Maintains a good rapport with customers Customer service and/or customer sales experience preferred Interacts effectively with all levels of management and employees Is a team player Legally authorized to work in the United States/Canada. Benefits: Full benefits 100% telecommuting Flexible work schedule with option to work from home Weekly pay and monthly performance-based bonuses Chance to win a free trip for you and a guest to the Bahamas, Cancun, Las Vegas and other exciting locations for an annual company convention
    $27k-36k yearly est. 60d+ ago
  • Senior Environmental Services Attendant

    Sodexo S A

    Guest service attendant job in Columbus, OH

    Senior Environmental Services AttendantLocation: REGENCY HOSPITAL OF COLUMBUS - 70122001Workdays/shifts: Mornings - varying days, and rotating weekends. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $18. 00 per hour - $18. 00 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. What You'll Do: As a Senior Environmental Services Attendant at Sodexo, you are a hygiene hero and planet protector. You will deliver a high-quality cleaning service to create a safe and healthy environment. You may work in the areas of commercial, health care, schools, universities, or other establishments and in any location on these premises. Responsibilities include:May provide housekeeping services in any location on client premises, including offices, patients'/residents' rooms, dorms, classrooms, schools, common areas, lavatories, halls, food service areas and any other areas that may require attention Complete a list of scheduled cleaning tasks, ensuring all areas of the site are glistening. May assign/check work and train other employees. Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all. 2 or more years of related work experience. Able to assist in training, direct staff and/or allocate resources. Additional Requirements: Not Applicable (N/A) Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments. Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process. Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
    $18 hourly 6d ago
  • Guest Room Attendant | Upper Arlington Homewood Suites

    Shaner Hotels 3.9company rating

    Guest service attendant job in Upper Arlington, OH

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Vehicle Service Attendant

    The Hertz Corporation 4.3company rating

    Guest service attendant job in Columbus, OH

    HERTZ VSA JOB DESCRIPTION VSA - Vehicle Service Attendant Education High School diploma or equivalent education preferred Experience Previous car cleaning experience preferred General Responsibilities All candidates MUST be available to work 1st, 2nd, and 3rd shifts, weekends and holidays. Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position. As a Hertz/Byers Car Rentals VSA... You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. Drive and park vehicles on-lot as needed. Check for vehicle damage and ensure features of the vehicles are operational. Check vehicle status. (rentable/non-rentable) Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc) Fill gasoline tank and check fill levels of all fluids Clean the exterior of vehicle. (debug and wash) Meet processing and standardization quotas. Perform related tasks as directed by managers. Able to work outdoors in all types of weather conditions. Mandatory Requirements Must have a valid driver's license and excellent driving record Excellent Attention to detail Ability to drive multiple types of vehicles Ability to work in a fast-paced environment Effective verbal communication skills with customers, co-workers and management Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs. Must be able to work days, nights, weekends and holidays. Must be at least 20 years of age. Must be able to work outside year-round. Applicant must possess all visual, auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, hearing, writing, lifting, typing, seeing, reading and the ability to use a computer and telephone. EEO Statement Byers Car Rentals is an Equal Opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans. DFWP Byers Car Rentals is a Drug Free Workplace
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Guest Room Attendants

    Crescent Careers

    Guest service attendant job in Columbus, OH

    A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team members to join us on our Housekeeping Team. We are seeking experienced and customer service-oriented individuals to fill the position of Guest Room Attendant. For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. We are committed to providing you with: Highly competitive wages. An exceptional benefit plan for eligible associates & your family members. 401K matching program for eligible associates. Flexible scheduling to allow you to focus on what is important to you. Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed properties in North America for you & your family members. Free bus passes. Here is what you will be doing each day: As our Guest Room Attendant, you will be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the assigned tasks to the highest quality and brand standards to make our guests' experience a memorable one. Does it sound like you? You have previous experience in a similar position in a hotel is a plus. You have a keen eye for detail, and respect the importance that impeccably clean guest room and supplies have in a hotel. You don't shy away from physical work. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different day and weekends works for your personal life. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $22k-28k yearly est. 51d ago
  • Customer Service

    Innvite Hospitality

    Guest service attendant job in Columbus, OH

    Job DescriptionSalary: Interview Gift Card : $100 Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Should be available to work at least one weekend day. Should be able to work in 1st or 2nd or 3rd shift
    $22k-30k yearly est. 25d ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Guest service attendant job in Gahanna, OH

    AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $22k-30k yearly est. 42d ago
  • Customer Service and Assembly

    Martinizing Dry Cleaning

    Guest service attendant job in Gahanna, OH

    Martinizing's Dry cleaning looking for customer service /assembly position. Part Tiime 8:30am-2pm Monday-Fri NO Weekends Call ************ for immediate interview
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Customer Service Team Member

    Crew Carwash 3.7company rating

    Guest service attendant job in Columbus, OH

    Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! ************************************************************* Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits, the best coworkers in Indiana, and enjoy working outdoors, apply today! We have a limited number of openings for Full-time/Part Time team members; day and evening shifts. What Can We Offer You? (get ready because it is a lot!) Organizationally healthy culture Flexible Schedules FREE Carwashes, naturally Fantastic Tuition Reimbursement and/or Student Loan Pay Off Program Competitive Comp based on Experience Incredible Training Growth Potential Employee Recognition and appreciation events Benefits for Associates at 30+ hours weekly: Medical, Dental & Vision Insurance Short & Long Term Disability Insurance Company paid and supplemental life insurance Generous Paid Time Off 401k with company match Compensation: Base PLUS incentive/commission pay At Crew Carwash, your base hourly rate is guaranteed at $15-16/hr., but through our incentive pay program you can earn far more. We offer regular special contests with Gift Cards and individual awards every month based on performance. Whether you are looking for a great job as you continue through school, a fast career track toward management or a lifetime role serving grateful customers; we may have the right role for YOU! What do we need from you? Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills, but are tired of the drag of retail, or if this is your first job, we have roles for you. A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a job. Our recruiting team all started as Crew Carwash Team members and they are ready to share the Crew Culture with you! Apply today! #Location40
    $15-16 hourly 60d+ ago
  • Outside Services Attendant

    Invited

    Guest service attendant job in Hilliard, OH

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Outside Services Attendant is responsible for providing outstanding customer service to members and guests at the club. This position supports the golf operations team by assisting with essential outside services, such as bag handling, cart preparation, range operations, and maintaining the cleanliness of work areas. The attendant is responsible for staging and storing golf carts, ensuring they are clean, functional, and ready for use. Additionally, the role involves providing various golf-related services, ensuring a seamless and enjoyable experience for all golfers. Reporting Structure • Reports to the Supervisor Outside Services Day to Day • Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support, including cleaning clubs and delivering them to cars as needed. • Promote club events, course conditions, and relevant information to enhance the member/guest experience and ensure they enjoy all the amenities. • Marshal carts in the staging area, assign them to players, track their usage, and ensure carts are cleaned, well-maintained, and inspected for damage. Report any issues to the Golf Shop. • Maintain the cleanliness and organization of the cart barn, storage areas, practice facilities, and external spaces such as the parking lot and pro shop entrance, ensuring they are neat, safe, and free of debris. • Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use. • Collaborate with other golf operations staff, including range attendants, marshals, and starters, to ensure seamless, efficient service throughout the day. • Complete daily assignments in designated areas, ensuring all tasks meet club standards, including maintaining work areas and keeping the Golf Shop organized and fully stocked. Additional Duties • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. • Follow all company, club, and department policies, procedures, and instructions. • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. About You Preferred • High school diploma, GED, or equivalent. • Prior experience in a similar role or strong knowledge of golf. • Strong communication skills, with the ability to interact effectively with members, guests, and staff. • Strong knowledge of golf etiquette, rules, and best practices. • A positive attitude and commitment to providing outstanding service. • High attention to detail and reliability. Physical Requirements • Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity. • Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing. Primary Tools/Equipment • Golf Clubs & Bag 40 - 50 lbs. • Golf Carts Work Schedule • Adherence to attendance requirements as outlined in the weekly schedule. • Flexibility to work additional hours as needed to meet position deadlines. • Availability to work on weekends and/or holidays as required. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: • Medical, dental, and vision coverage • Life insurance • Short-term and long-term disability insurance • 401(k) retirement savings plan • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Insurance and Financial Services Position - State Farm Team Member

    Reid Pace-State Farm Agent

    Remote guest service attendant job

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an insurance and financial services representative for Reid Pace State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships in insurance and financial services. Consult customers with comprehensive financial planning and insurance options. Assist customers with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: 1+ years of experience in insurance and financial services. Communication and interpersonal skills. Licenses in insurance preferred. Goal oriented with a great work ethic This is a remote position.
    $21k-28k yearly est. 5d ago
  • On-Call Guest Services Ambassador (In Room Dining) - The Langham, New York

    Langham Hospitality Group 4.3company rating

    Remote guest service attendant job

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori. For more information about the property, please visit: ****************************************************** The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards. RESPONSIBILITIES AND JOB DUTIES: Telephone Sales Agent: Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important. Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy. Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly. Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery. Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate. Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Perform other duties as requested, such as special guest requests. Report to duty as scheduled by direct supervisor according to operating hours. Be fully versed in all service standards. Server: Knowledge of menu, as well as following setup procedures. Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards. Putting together a weekly order sheet of all items needed for the week. Cleaning and maintaining a well-organized storeroom. Properly rotating all stock items both in the storeroom as well as the carts. Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef. Completing a guest room security check list. This will ensure that no rooms are left open. Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key. Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality. Attending all department meetings as well as all colleague meetings. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Other duties as assigned by direct supervisor. PHYSICAL DEMANDS: Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers. Requires the ability to lift and carry objects weighing up to 50 pounds. Standing for 90% of work shift is required SPECIAL SKILLS REQUIRED: Must have basic knowledge of food and beverages preparation. Basic knowledge of POS systems, i.e. Micros. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to read, speak and understand the English language in order to communicate with guests and other staff members. Ability to remember and promote the variety of menu items. Ability to work stand and work in confined spaces for long periods of time. Ability to operate beverage equipment: coffeemaker, iced tea machine, etc. EDUCATION REQUIRED: Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE REQUIRED: Prior Food and Beverage experience required. Room Service experience in a luxury hotel preferred. LICENSES OR CERTIFICATES: TIPS certification a plus. Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred. Rate of pay: $27.20 per hour EOE, including disability/vets
    $27.2 hourly Auto-Apply 12d ago
  • Guest Services / Host

    Three Creeks Kitchen + Cocktails

    Guest service attendant job in Columbus, OH

    Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team! Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant. What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurants success. Job Summary: Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience. Benefits/Perks: Opportunities for career growth, all role promotions prioritized for in-house employees Flexible Scheduling, and closed 7 major holidays! 20% dining discount off the entire menu 50% dining discount on shift Starting pay $13.00-$16.00/hour Certain associate meals Motivations: A genuine commitment and interest in Hospitality A "Yes, and!" mentality toward Guests Services An intentioned appreciation toward teamwork, family, and community Responsibilities Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards. Upholds positive hygiene and cleanliness practices throughout all work shifts. Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction. Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement. Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment. Is familiar with the restaurants emergency procedures. Follows all duties, standards, and procedures outlined in the associate handbook. Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Qualifications Previous experience in food service, hospitality, or in the back of house Ability to work well in a fast-paced environment Excellent customer service and time management skills Ability to work well in a team environment, and shows an eagerness to perform Motivated to make an impact and personally contribute to the success of the restaurant
    $13-16 hourly 8d ago
  • Guest Services Staff - PromoWest - Columbus

    AEG Worldwide 4.6company rating

    Guest service attendant job in Columbus, OH

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! GUEST SERVICES STAFF GUEST SERVICES SHOW OPERATIONS STAFF USHER/TICKET TAKER 1. GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. 2. SHOW OPERATIONS STAFF SUMMARY The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support. PRIMARY RESPONSIBILITIES Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event. Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits. Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-3 years of related work experience. Ability to work in varying conditions. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills. Ability to take direction and work well with others. Ability to stand for extended periods of time and lift tables, chairs, etc. Available to work nights, weekends, and holidays. 3. USHER/TICKET TAKER SUMMARY The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise. PRIMARY RESPONSIBILITIES Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s). Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. Display a calm and attentive demeanor when rectifying issues with guests. Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. Control access points to prevent unauthorized entries. Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Able to work efficiently in a fast-paced environment Exemplify a strong commitment and willingness to provide excellent customer service Maintain a neat, clean and professional appearance Possess strong interpersonal and communication skills Sound judgement; able to make sound decisions Available to work evenings, weekends, and holidays Payscale: $10 - $14 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
    $10-14 hourly Auto-Apply 60d+ ago
  • Guest Service - Lead

    City of Gahanna, Oh 3.9company rating

    Guest service attendant job in Gahanna, OH

    Under the supervision of the Recreation Supervisor, the Guest Service Lead position includes the following duties: * Assists the Recreation Supervisor in the daily operations of the aquatics facilities * Provides direct monitoring of Concession/Office Crew, and the quality of service being provided * Independently responsible for desk, customer service, membership processing and concession operations at the aquatics site * Ensures exceptional safety standards are maintained * Reports to the Recreation Supervisor * Guest Services Lead staff are required to be available the first week of May for training and pool set-up. The pools are open mid-May through Labor Day weekend. The Guest Service Lead-Aquatics staff are expected to be available throughout the entire season unless otherwise noted at hiring * Leads with onsite supervision and communication; assists with scheduling, training and evaluating employees * Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors * Leads and maintains the promotion of excellent customer service standards at all levels of operations * Implements and enforces the emergency action plans and facility safety policies * Establishes and maintains effective working relationships with employees, supervisors, other agencies and the public * Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds * Maintains all necessary documentation for business, operations, program and staffing under the direction of the Recreation Supervisor * Maintains proper pool staff certification requirements * Provides program leadership through staff to organize, conduct and expand all programs including, but not limited to, the swim team, dive team, swim lessons and special events * Regular, predictable, and punctual attendance is required Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent required and One year of progressively responsible experience at a pool facility is preferred Licensure or Certification Requirements * Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required. * Current American Red Cross Lifeguard, or a nationally recognized equivalent, certificate, preferred. * Current ServSafe Food Handler Certification or ability to obtain before employment is required. Other * Minimum 18 years of age * Evaluates the effectiveness of programs and services and makes recommendations on the modification of existing programs * Maintains high standards of health and safety in all aquatics operations, adhering to industry standards at all times * Maintains the facility in a clean and orderly fashion * Attend and assist in facilitating all required pre- and in-service training * Performs other tasks and duties as assigned Knowledge, Skills, and Abilities Knowledge of: * Basic recreation principles * Emergency procedures * Foodservice regulations * Thorough knowledge of computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software. Skill in: * Cash handling and procedures. * Working with different age populations * Conflict resolution * Time management Ability to: * Work independently, while being able to lead and supervise others and meet deadlines. Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies. * Experience and ability to lead and supervise others. * Enforce safety regulations and emergency procedures. * Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor Working Conditions: * The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions. * This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
    $19k-27k yearly est. 28d ago
  • Team Member - Northland Plaza

    Donatos

    Guest service attendant job in Columbus, OH

    Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members. Whether you're looking for your first job or want to advance your career, you'll love being part of a work environment that's not just rewarding and fun, but supportive too. We're committed to hiring associates who we feel will be a great fit with the Donatos family - and then empowering them to become leaders who bring out the full potential of everyone around them. Every Piece is Important, and That Includes YOU! Position Summary - A Day in the Life Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include checking day dots, stocking paper products, cleaning as needed, making salads or subs, topping pizzas, or working the window or front registers. Want to Earn Some Dough? See our Benefits and Pay Below! * Opportunities for Quick Advancement * Flexible Scheduling * 25% Associate Discount and Meal Plans Offered * Health Benefits for full-time associates after 30 days * 401k Matching * Free Associate Assistance Program * *Base Pay $10.00/hour, average tips up to an additional $3/hour* Requirements: * Must be able to perform the essential functions of this position safely while meeting productivity standards * Able to stand and/or walk entire shift * Able to lift up to 20 pounds consistently and up to 50 pounds occasionally * Occasional bending and twisting * Must be 14 years or older. All minors are required to provide authorization to work. Due to Ohio Minor Labor Laws, minors under 16 have restricted work duties and working hours. Minors aged 16 - 17 have restricted working hours. Duties & Responsibilities: * Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window. * Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas. * Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls. * Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty. * Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed. * Folds pizza boxes. * Effectively communicates with customers, co-workers, and managers in person or over the telephone. * Takes customer orders over the phone. * Completes the meal by offering suggestive sell items to the customers. * Offers to refill drinks, provides plates and napkins as needed and answers customer questions. * Follows all food safety guidelines, including hand washing, illness reporting, and cleanliness. * Follows detailed food recipes while completing subs, pizzas, and salads for customers. Donatos is an Equal Opportunity/ Affirmative Action Employer: We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
    $10 hourly 10d ago
  • Guest Services Ambassador

    Asmglobal

    Guest service attendant job in Columbus, OH

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $20k-26k yearly est. Auto-Apply 56d ago
  • Guest Service Expert

    Smashburger 1758 Ohio State Univ

    Guest service attendant job in Columbus, OH

    Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************
    $20k-26k yearly est. 60d+ ago
  • Guest Room Attendant

    Northstar Hospitality 4.1company rating

    Guest service attendant job in Lancaster, OH

    NorthStar Hospitality is looking for full and part time Housekeeping Attendants at Holiday Express Lancaster OH. The Housekeeping attendant is responsible for making sure guest rooms are clean, neat, and to the brand standard. What NorthStar Offers: Competitive Pay Paid Time Off Health, Dental, Vision and Life Insurance 401k+ Matching Employee Discounts Flexible schedules Core Work Activities Refresh and replenish guest amenities and supplies in rooms Make beds and fold sheets Remove trash, dirty linens and room service items Greet guests and take care of requests Straighten desk items, furniture and appliances Dust, polish and remove marks from walls and furnishings Vacuum carpets and floor care duties Owned and Managed by NorthStar Hospitality, LLC NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $11.30 per hour
    $11.3 hourly Auto-Apply 60d+ ago
  • Guest Service Expert

    Smashburger 1558 Westerville

    Guest service attendant job in Westerville, OH

    Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************
    $20k-26k yearly est. 60d+ ago

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