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Guest service attendant resume examples from 2025

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a guest service attendant resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the guest service attendant role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in guest service attendant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the guest service attendant position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some guest service attendant interviews.

Here are example skills to include in your “Area of Expertise” on a guest service attendant resume:

  • Golf Carts
  • Cleanliness
  • Customer Service
  • Front Desk
  • Reservations
  • Excellent Guest
  • Golf Clubs
  • Guest Rooms
  • Cash Handling
  • Guest Satisfaction
  • Sales Floor
  • Guest Relations
  • Exceptional Guest
  • Greeting Guests
  • Guest Complaints
  • POS
  • GSA
  • Hotel Guests
  • Customer Complaints
  • Food Service
  • Guest Issues
  • Telephone Calls
  • Photo Lab
  • VIP
  • Golf Balls
  • Guest Service Desk
  • Front End
  • Credit Card Transactions
  • Cash Drawers
  • Customer Inquiries

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the guest service attendant position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write guest service attendant experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great guest service attendant resumes:

Work history example #1

Cashier Associate

Walmart

  • Sanitized kitchen supplies and thoroughly cleaned deli equipment.
  • Worked as front end cashier, handle financial transactions, debt and credit transactions.
  • Provided problem resolution involving issues with products and answering any questions and or concerns regarding products for deli and toys.
  • Followed document retention and disposal guidelines.
  • Managed quality communication, customer support and product representation for each client making sure every customer's information was kept private.

Work history example #2

Usher

Carmike Cinemas

  • Worked in the premiere section of the Cinemark theater interfacing with customers mainly 21 and up
  • Earned an Employee of the Month award due to hard work up-selling items in Concessions & always keeping a positive attitude.

Work history example #3

Sales Floor Associate

Sears Holdings

  • Placed diamonds and other necessary jewelry in jewelry safe at the end of each night.
  • Closed and opened the Fine Jewelry department autonomously
  • Helped find the right TVs, home theater systems, and other electronics that was best.
  • Maintained and restocked jewelry inventory.
  • Practiced methods for complete customer satisfaction (follow up calls, post-sale thank you cards, etc.)

Work history example #4

Guest Services

Red Roof Inn

  • Authored standard operating procedures for valet services.
  • Re-Initiated Lost & Found Procedures and other basic operational guidelines for smoother functionality of front desk and reservations.
  • Assisted in the training of new GSR's
  • Handled all elite member accounts representing 50% of Marriott Hotel guest revenue.
  • Coordinated communication between multiple departments in the resort to insure a positive guest experience.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from guest service attendant resumes:

High School Diploma

2011 - 2011

High School Diploma

2010 - 2010

Highlight your guest service attendant certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

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