Support Services Representative
Guest service representative job in Salem, OR
Description As a Support Services Representative, you will be interacting directly with our local and state partners as well as citizens utilizing the many online services we provide on behalf of the State. You will assist customers by investigating and reproducing errors, reporting software bugs, troubleshooting errors, and providing general support. Must be about to work a hybrid work schedule. Responsibilities
Process a high volume of incoming customer inquiries promptly and efficiently through unscripted telephone, email and chat conversations
Resolve incoming inquiries regarding login issues, billing issues, technical problems, service questions, and other general concerns
Take detailed notes, document customer contacts quickly, and maintain customer records during and after each customer contact in the Customer Relationship Management system
Understand and determine the cause of problems quickly and apply the appropriate solution
Review and process documents for compliance with established regulations
Manage sensitive information securely and in accordance with company policies and procedures
Demonstrate commitment to customer satisfaction and interact with customers in a professional and courteous manner at all times
Solve technical problems with minimal supervision
Navigate a computer effectively and learn to use and support multiple web-based systems quickly
Provide accurate and complete information to meet customer needs and achieve satisfaction
Work with supervisor to stay updated on product knowledge, company policies and procedures, and effectively handle changes in any of these areas
Provide timely feedback to the supervisor regarding challenges or customer concerns
Qualifications
High School Diploma and a minimum of one year of customer-facing work experience.
Excellent communication skills, including clear verbal and written abilities.
Strong organizational and prioritization skills.
Ability to multi-task in a fast-paced environment to ensure timely follow-through.
Must have excellent problem-solving skills and keen attention to detail.
Must be self-motivated and demonstrate initiative.
Ability to understand a variety of technologies and platforms.
This position allows both flexible and remote workdays opportunities
Auto-ApplyCustomer Service Representative 832457
Guest service representative job in Albany, OR
Customer Service Representative Schedule: 11am to 7pm, M-F Pay:
18.00 - 20.00
Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer Service Representative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor.
What You'll Be Doing Deliver Exceptional Service
You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out.
Communicate by phone, email, and in person with professionalism and kindness
Verify inventory availability and help keep orders accurate
Process shipping and receiving paperwork
Respond quickly to questions, concerns, and requests
Be the Connector
You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly.
Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead
Support customer accounts and coordinate holds, releases, and updates
Solve Problems with Confidence
When issues come up, you stay calm, get curious, and work toward a solution.
Investigate general customer concerns
Forward claims and discrepancies to the correct department
Offer ideas that strengthen processes and customer partnerships
Keep Things Organized
You're detail-oriented and love a system that makes sense.
Maintain clean, accurate electronic communication and files
Confirm orders and receipts in the WMS system
Support office flow with phones, scheduling, documentation, and more
What You Bring
A genuine customer-first mindset
Friendly, patient, and compassionate communication
Strong listening skills and awareness of tone and body language
Team-oriented approach - you like helping everyone win
Confidence using computers, email, Word, Excel, and Google Apps
Solid organizational habits and comfort with detailed records
Ability to adapt, stay engaged, and learn on the fly
Why Work With Selectemp
We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get:
Support from a team that truly cares
Opportunities to grow your skills and confidence
A workplace where your contributions matter
Ready to make an impact? Apply today. Let's Make It Happen
#STALB
Customer Service Rep
Guest service representative job in Eugene, OR
About Your Future with Service Partners
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Guest service representative job in Salem, OR
Job DescriptionBenefits:
Health insurance
Paid time off
Vision insurance
Are you empathetic, driven, and passionate about building lasting relationships? Do you enjoy connecting with people and making a meaningful impact in your community? If so, working with a State Farm independent contractor agent could be the perfect opportunity for you! At our agency, youll have the chance to develop long-term relationships with clients, provide personalized insurance solutions, and grow your career in a supportive and process-driven environment.
What Winning Looks Like
090 Days
Earn Oregon Property & Casualty (P&C) license (agencyfunded)
Master our Story Brandbased conversation flows
Place first 25 bundled policies with 90 % retention
12 Months
Hold P&C + Life/Health licenses; maintain 95 % renewal rate
Consistently write 50 + new policies per month; exceed retention, crosssell, and clientsatisfaction KPIs
Mentor new hires and qualify for Team Lead track
Responsibilities
Guide & Protect: uncover goals, frame solutions, and position our agency as the lifetime mentor in the clients story
Relationship Stewardship: run disciplined followup cadences that deepen trust and surface lifestage changes
Growth Catalyst: cultivate referrals, community events, and AIassisted list miningno robodial scripts
Process Champion: follow our Quote Accountability Engine, CRM, and automations so nothing falls through the cracks
Team Collaborator: work shouldertoshoulder with a bilingual, serviceobsessed crew that puts relationships first
MUSTHAVES
Fluent Spanish & English (spoken and written)
Empathetic peoplefirst, productsecond mindset with the courage to ask for the business
Comfort with structured workflows and AIenabled tools (CRM, scripting, N8N)
Detail disciplinelicenses, followups, and compliance always on point
Ability to secure Oregon P&C license within 30 days and Life/Health within 120 days (we pay fees & coaching)
As an Agent Team Member, you will receive...
Comprehensive Benefits:
Base Pay: $45,000 $60,000
Performance Bonus: up to $30,000 tied to production & retention
Year1 Total Target: $75,000 $90,000
Simple IRA with 3 % employer match
75 % paid Health / Vision (employee)
6 PTO days + 7 holidays from day one
Flexible start/end times to honor family commitments
Companyfunded professional development & State Farm coursework
Why Join Us?
At our agency, we pride ourselves on building meaningful connectionsnot only with our clients but within our team. We are a small, family-oriented group that values camaraderie and community involvement. Youll have the opportunity to make a real difference in the lives of our bilingual community members while advancing your career in a supportive and growth-focused workplace.
Join Our Team!
Take the next step in your career and join a team that makes a difference in our bilingual community. If youre motivated, empathetic, and ready to grow, please complete our application. We cant wait to meet you and discuss how you can contribute to our team!
LEGAL & EEO STATEMENTS
This position is with a State Farm independent contractor agent, not State Farm Mutual Automobile Insurance Company or its affiliates. Employees of State Farm agents must obtain appropriate licensing and are not employees of State Farm.
Customer Service Representative
Guest service representative job in Woodburn, OR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Guest service representative job in Corvallis, OR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Front Desk Agent l Holiday Inn | Wilsonville, OR
Guest service representative job in Wilsonville, OR
· Balance rooms and room inventory daily.
· Post and balance charges and settlements in a timely and efficient manner.
· Maintain files and reset the systems for next day operations.
Summary of Essential Job Functions
Approach each guest interaction with the mindset of exceeding guest expectations.
Embrace the Holiday Inn culture personifying it in daily interactions with guests and Talent alike.
Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate.
Help create an energized environment as a participating member of Holiday Inn Talent.
Promote the Holiday guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment.
Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer. Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery.
Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Do their part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Abilities Required
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout the front office and continuously perform essential job functions.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
· Must be able to stand and exert well-paced ability for up to 4-hours in length at a time.
· Ability to spend extended lengths of time viewing a computer screen.
· Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
· Must be able to lift up to 15-lbs. occasionally.
· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Work Habits:
· In order to maintain a positive guest and team member experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
· You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Customer Service Representative-Part Time
Guest service representative job in Salem, OR
Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.
We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.
Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers.
Reports to: Branch Service Officer
Supervises: None
Requirements
Customer Service Representative (CSR)
* Promptly greets customers in person or by telephone in a friendly and professional manner.
* Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence).
* Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period.
* Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail.
* Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
* Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages.
* Ability to exercise independent judgment while working with established check cashing guidelines.
* Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
* Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility.
* Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner.
* Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
* Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others.
* Develops a rapport with customer while completing their transactions or assisting their needs.
* Actively participates in making customer referrals to new accounts and loans.
* Consistently arrive to work and return from breaks at scheduled time.
* Attend meetings as requested.
* Perform special projects or other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
* Familiarity with Deposit Products and Bank services.
* Satisfactory communication (written and oral) and organizational skills.
* Satisfactory interpersonal skills and ability to develop rapport with people.
* Ability to work within and foster a team environment.
* Ability to look and project a professional image.
EDUCATION, TRAINING, AND EXPERIENCE:
* Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
* Successful completion of a high school diploma or GED.
* Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred).
The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.
People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
Representative II, Customer Service Operations
Guest service representative job in Salem, OR
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Salem, OR
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
ABOUT OUR AGENCY:
Our agency opened in 2005 and has grown to a strong team of nine. We offer a matching 401(k) plan and full health coverage, creating a supportive environment where team members can thrive both professionally and personally.
We value honesty, loyalty, and friendliness when bringing new people onto our team. Our office is known for having a fun and competitive atmospherewhere hard work is recognized and team spirit runs high.
Were proud to stay engaged in the community through the Chamber of Commerce, Greenway Beautification projects, and our involvement with Performance Athletic Center. If youre looking to join a team thats energetic, community-focused, and built on trust, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeb Barram - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
Customer Service Representative - Salem, OR
Guest service representative job in Salem, OR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Salem, OR
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alex Ferry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Salem, OR
Job DescriptionBenefits:
4 day work week
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ryan Gelbrich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in McMinnville, OR
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mark Marshall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Front Desk Associate
Guest service representative job in Newberg, OR
The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.
The Allison Inn & Spa's luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting.
At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. We are currently recruiting for two (2) positions. Join us as we strive for excellence.
Duties and Responsibilities
Possess a natural social nature
Carry on a conversation with poise and confidence
Works well under pressure, with ability to multi-task
Maintain a high degree of ethics and integrity
Possess excellent internal and external interpersonal skills and polished telephone etiquette
Commitment to increasingly higher standards
High level of computer proficiency (hospitality software experience a plus)
Handle cash and process monetary transactions
Other duties assigned by management
Job Skills/Requirements/Qualifications
Ability to work a flexible schedule to include weekends, evenings and holidays
Ability to effectively communicate with all team members
An enthusiastic, positive demeanor and desire to provide exceptional guest service
Must be able to pass a pre-employment background check.
OLCC License required
Oregon Food Handlers Permit preferred
Working conditions/Physical Requirements
Ability to lift and carry up to 30 pounds
Ability to stand on feet for up to 8 hours each shift
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Guest service representative job in Eugene, OR
Job DescriptionBenefits:
Retirement with Matching
Bonus based on performance
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Margaret Hopkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Guest service representative job in Eugene, OR
Job DescriptionBenefits:
401(k) matching
Competitive salary
Flexible schedule
Paid time off
Bonus based on performance
Opportunity for advancement
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Katie Carl State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Client Services Representative/MLA2
Guest service representative job in Salem, OR
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Monday through Friday
8:30AM - 5:00PM
rotating every-fourth-weekend and holiday.
Job Summary
* Follows proper telephone etiquette for answering incoming and outgoing telephone calls.
* Answers all telephone calls in a timely manner. Identifies self by name and department when answering incoming telephone calls. Does not transfer telephone calls to another person or department without informing recipient of who is calling and the reason for the transfer. Informs the caller that they will be transferring the call to the appropriate person gives the caller the phone number and their name in case the call is disconnected.
* Successfully answers all inquiries while promptly and accurately assisting patient's, clinicians and colleges obtaining the proper resolution to the inquiry.
* Carefully documents all Client Calls in the Beaker making sure to have accurate documentation
* Is careful to assign to the appropriate department pertaining to the call.
* Monitors the follow-up list per Laboratory protocol.
* Provide clerical and support services, including answering phones and communicating critical, STAT, or lab results to the appropriate department or licensed care provider. Ensure all calls are properly documented in accordance with established protocols.
* Faxes or calls as requested.
* Print nursing home labels.
* Print nursing home requisitions.
* Enter safety events into our RL system.
* Cover specimen processing as needed.
* Cover home care outreach as needed.
* Utilize Faxcom to index and file electronically received lab orders.
* Scan and transcribe paper orders into Epic.
Qualifications
* High School diploma or GED required
* 1-2 years required previous lab, health care, customer service
Additional Job Details (if applicable)
* Laboratory Requires intense attention and concentration.
* Ability to handle several processes concurrently.
* Ability to deal with a wide range of personalities.
* Basic computer skills.
* Previous laboratory experience strongly preferred: Hands-on experience working in a laboratory setting, including familiarity with lab procedures, equipment, and safety protocols.
* Previous laboratory experience strongly preferred as a Medical Lab Assistant, Phlebotomist, or Client Services Representative.
* Medical Terminology certification strongly preferred
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCustomer Service Rep
Guest service representative job in McMinnville, OR
Part-time Description
Are you passionate about pets and love connecting with people who feel the same?
At Reynolds Dog Resort McMinnville, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us.
What You'll Do:
Say Hello! Cheerfully greet pets and their humans when they arrive at our resort.
Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach.
Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly.
Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming
Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.
Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs
Running Dogs: Escort our furry friends to play areas/kennels/etc.
Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized
Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients.
Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
If you're the right candidate, we'd love for you to join our team! Benefits for all team members at Reynolds Dog Resort include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k! Pay starts at $16.50/hr.
Requirements
Our perfect customer service professional will embody these qualities:
Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
Customer Service Background: Previous experience in a customer service role preferred, but not required-but a drive to meet and exceed client expectations is paramount
Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
Dog Lover: Passion for working with animals a must!
Salary Description $16.50/hr
Concierge & Front Desk Associate
Guest service representative job in Newberg, OR
The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.
The Allison Inn & Spa's luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting.
At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. This is an exciting and unique position - Concierge two (2) days per week and Front Desk Associate three (3) days per week. Join us as we strive for excellence.
Duties & Responsibilities
Coordinate appointments and plan detailed itineraries for guests of The Allison Inn and Spa
Provide guests with information about local wineries, events, and attractions while prioritizing The Allison's restaurant and spa
Stay current on all area activities and attractions
Assist with front desk responsibilities, including but not limited to checking in and checking out guests, and assisting with room reservation inquiries
Handle cash and process monetary transactions
Other duties assigned by management
Act as an ambassador for The Allison and provide a genuinely warm welcome and/or parting pleasantry to each guest
Carry on a conversation with poise and confidence
Possess excellent internal and external interpersonal skills and polished telephone etiquette
Possess a natural social nature
Works well under pressure, with ability to multi-task
High level of computer proficiency (hospitality software experience a plus)
Maintain a high degree of ethics and integrity
Commitment to increasingly higher standards
Job Skills/Requirements/Qualifications
High school diploma or GED required - Associate's or Bachelor's Degree in Restaurant and Hotel Management and/or Hospitality Management a plus but not required
3 years' professional workplace experience as a hotel Concierge required
Pass a pre-employment criminal background check
OLCC License required
Oregon Food Handlers Permit preferred
Must possess a high level of computer proficiency
Must possess polished telephone etiquette
Must possess strong organizational skills
Must have extensive knowledge of the Willamette Valley and possess a familiarity/understanding of the local wineries
Excellent interpersonal skills
Ability to effectively communicate with all team members within the department as well as those throughout the hotel, restaurant, and spa
An enthusiastic, positive demeanor and desire to provide exceptional guest service
Must show commitment to increasingly higher standards
Maintain a high degree of ethics and integrity
Must be willing to learn and assist in other front office positions including Reservations, Bell, Valet, or any other task as assigned by your supervisor or management
Ability to work a flexible schedule to include weekends, evenings, and holidays
Working Conditions/Physical Requirements
Able to be on your feet for extended periods of time
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
Must be able to climb stairs both inside and outside and frequently lift 20-30 pounds, and occasionally up to 50 pounds
While primarily an indoor job, must be able to walk outside in a variety of weather conditions including rain, wind, heat, snow, and ice
Auto-Apply