Guest service representative jobs in Albuquerque, NM - 418 jobs

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 2600 San Pedro Dr, NE, Albuquerque, New Mexico 87110 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store. SPECIFIC DUTIES Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery of all messages, packages and mail in a timely and professional manner. Be familiar with all in-house groups. Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures. Notify management of any pertinent information related to daily shift activities. Maintain high standards of professionalism, customer service, quality and cleanliness. Maintain store displays and inventory control as directed, and communicate ideas and guest feedback. Increase revenues through up-selling strategies and profitability of ancillary income. Maintain health standards and ensure guests and team members are in a safe and secure environment. Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals. Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. EXPECTED RESULTS Demonstrates positive attitude with guests, management, team members and vendors. Consistent maintaining of arrivals, departures and campground census reports. Attention to detail when handling reservations and/or registering guests. Promotion of ancillary revenue streams. Meet Quality Assurance standards. JOB QUALIFICATIONS Hear and speak the English language fluently Strong decision-making ability Excellent communication, collaboration, and delegation skills with ability to manage confrontation Strong working knowledge of operational procedures Comfortable in a fast-paced and high-pressure environment. Motivated, goal oriented and results driven Ability to maintain confidentiality Able to work nights, weekends, and holidays PHYSICAL REQUIREMENTS Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates.

Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position ranging from $14.00-$17.00 DOE plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host). Maintain high level of positive and professional approach with coworkers and guests. Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Respond to guest challenges and find the appropriate resolution in a timely and professional manner. Maintain the upmost confidentiality and care with guest information. Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred. High school diploma or equivalent experience/training. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $14-17 Hourly

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $16 - $18 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

*Must be Bilingual, speak, English -Spanish to apply* The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSR's to ensure KPI's are being met as well as providing customer service support for existing, new, and potential customer needs. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets Key Performance Indicators (KPI's) Coach and mentor agents; probe for understanding, use decision -support tools and resources to ensure departmental goals are met Listen attentively to agent needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the agents to ensure departmental goals are being met Maintain basic knowledge of Solar Works Energy's products and services Schedule appointments for customers with Solar Works Energy Experts Participate in activities designed to improve customer satisfaction and business performance May offer additional products and/or services Appropriately notating accounts as required May respond to customer inquiries by sending them published materials or other relevant information via email Job Type: Full -time Salary: $35,000.00 - $45,000.00 per year Schedule: Monday to Friday Reliably commute or planning to relocate before starting work (Required) Additional Information Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can! Requirements Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred 6 months of management or coaching experience Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi -tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast -paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Benefits Dental insurance Flexible schedule Health insurance Paid time off

Benefits: Bonus based on performance Paid time off HIRING BONU$! After successful completion of 90 days, a hiring bonus of $200 per quarter for one year! ($800 total) We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $18.00 - $25.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal Prior customer service experience preferred About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.00 - $21.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Join our exceptional team at TownePlace Suites by Marriott ! Consistently recognized for outstanding guest service, our team is dedicated to delivering excellence in every aspect of hospitality. We are seeking a Front Desk Manager who is passionate about leadership, guest satisfaction, and operational efficiency. This role oversees all front desk operations, ensuring a seamless guest experience while upholding the highest brand standards. The ideal candidate will lead by example, fostering a culture of teamwork, accountability, and service excellence.

Job Description Join our exceptional team at TownePlace Suites by Marriott! Consistently recognized for outstanding guest service, our team is dedicated to delivering excellence in every aspect of hospitality. We are seeking a Front Desk Manager who is passionate about leadership, guest satisfaction, and operational efficiency. This role oversees all front desk operations, ensuring a seamless guest experience while upholding the highest brand standards. The ideal candidate will lead by example, fostering a culture of teamwork, accountability, and service excellence. Duties & Responsibilities: Lead, train, and mentor front desk to achieve service and operational goals. Ensure a welcoming and professional atmosphere for all guests by maintaining high service standards. Oversee daily front desk operations, including scheduling, reservations, and guest services. Step in to cover front desk shifts as needed, including overnight audit. Participate in the hiring, training, and performance management of associates. Maintain strong working relationships with all hotel departments to ensure seamless guest experiences. Manage room inventory, rate strategies, and occupancy forecasting to maximize revenue. Enforce cash-handling, credit policies, and key control procedures. Conduct daily team huddles and regular staff meetings to ensure clear communication. Uphold all Marriott and brand standards, ensuring compliance with policies and procedures. Monitor and address guest feedback, resolving any issues promptly and professionally. When assisting in the Bistro, ensuring food safety, cleanliness, and exceptional service. Assist with maintaining the overall cleanliness and organization of front office and public areas. Must-Haves: 2+ years in hotel front office or guest service management Strong communication and leadership skills Familiar with PMS systems and hotel reporting tools Available for flexible shifts (including early mornings/weekends) Nice-to-Haves: Hilton or Marriott system experience Bilingual (English/Spanish) What We Offer: Career growth and development opportunities Paid time off, health, dental & vision insurance, 401(k) with a match Travel discounts at Marriott properties worldwide Physical Requirements: Ability to stand or walk for extended periods. Frequent bending, stooping, and reaching. Ability to lift up to 25 pounds as needed. Proficiency in using a computer, telephone, and other office equipment. This is an exciting opportunity to lead a high-performing team in a top-rated Marriott hotel where hospitality and excellence are at the heart of everything we do. If you are a dynamic leader with a passion for guest service, we invite you to apply and be part of our success!

Join our exceptional team at TownePlace Suites by Marriott ! Consistently recognized for outstanding guest service, our team is dedicated to delivering excellence in every aspect of hospitality. We are seeking a Front Desk Manager who is passionate about leadership, guest satisfaction, and operational efficiency. This role oversees all front desk operations, ensuring a seamless guest experience while upholding the highest brand standards. The ideal candidate will lead by example, fostering a culture of teamwork, accountability, and service excellence.

Requirements Essential Duties and Responsibilities Opens and closes the office promptly, ensuring front desk coverage during business hours (7:50 AM - 5:05 PM daily). Greets and assists Homewise guests professionally and courteously, creating a welcoming atmosphere while handling customer inquiries and connecting them with the appropriate department (Home Purchase Advisors, Loan Servicing, etc.). Assists Home Purchase Advisors (HPAs) by conducting customer information lookups, scanning documents, managing class certificates, preparing intake packets, and entering relevant data into the STARS database. Maintains an organized, welcoming front lobby to create a positive first impression. Assists customers with inquiries and ensures they are directed to the right resources. Manages Homewise class logistics, including sending reminders, entering data, confirming participation, and preparing certificates and sign-in sheets for trainers. Supports Loan Servicing by assisting with client inquiries, processing payments, providing escrow explanations, printing statements, and maintaining an accurate daily payment log. Receive and process miscellaneous checks according to finance, real estate sales, and loan servicing requirements. Supports the Office Manager and Community Development team by assisting with meeting room setups, equipment preparation, and stocking necessary supplies. Creates badges for new hires and assigns appropriate access to systems and physical spaces to ensure seamless onboarding. Provides administrative and operational support to other internal departments assigned by the supervisor. Utilizes STARS, Outlook, Teams, and other electronic tools to improve customer service efficiency and streamline operations. Adheres to all Homewise policies, procedures, and applicable regulations. Expected Outcomes Customers receive professional, timely service, ensuring a positive first impression and seamless connection to the appropriate department. The office runs efficiently, with organized workspaces, accurate administrative support, and timely opening/closing. Effective coordination with HPAs, Loan Officers, and other teams enhances the customer journey. Class logistics, loan servicing tasks, and document management are handled promptly and correctly. Effective use of systems and adherence to policies streamline operations, ensuring compliance and efficiency. Proactive support to other departments contributes to the overall success of Homewise. Competencies Customer Service - Highly responsive to internal and external customer requests, consistently exceeding expectations while adhering to Homewise, Inc. Customer Service Standards. Listening Skills - Listens actively to understand others' viewpoints, anticipates customer needs, and offers innovative solutions. Communication Skills - Clearly presents issues both orally and in writing. Flexibility and Adaptability - Quickly adjusts to changing priorities and conditions, effectively managing complexity and change. Problem-Solving Skills - Analyzes problems thoroughly to understand underlying causes before identifying solutions. Accountability - Takes ownership of responsibilities and is committed to achieving meaningful results. Computer Skills - Proficient in Microsoft Excel, Word, Outlook, Loan Origination software, Windows, and other relevant applications. Independence - Works effectively with little or no supervision. High Standards - Holds oneself to the highest level of performance, consistently striving for excellence. Education and Experience High school diploma or equivalent Work Schedule Ability to travel as needed. Availability to work flexible hours, including evenings or weekends, as needed. Physical Requirements. This is largely a sedentary role. Must be able to occasionally lift objects up to 20 pounds.

Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representative for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representative to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply! This is a remote role. The start date for this position is February 18, 2026. Why Maximus? •Starting pay: $18.00/hour Work/Life Balance Support - Flexibility tailored to your needs! • Competitive Compensation - Bonuses based on performance included! •Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • Tuition Reimbursement - Invest in your ongoing education and development. • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. •Professional Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns. - Respond effectively to all forms of inbound and outbound contacts. - Process workflow documents, which include, income, identity, and other eligibility verification documents. - Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns. -Guide applicants through the Medicaid, SNAP, and TANF application processes. -Provide clear and accurate information about program eligibility criteria. -Ensure excellent customer service by addressing client concerns with patience and professionalism. -Document interactions notate applications, and work across multiple systems to process eligibility. -Maintain a high standard of confidentiality. Minimum Requirements - High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Must be able to read, write, and speak in English and Spanish. -High volume Call Center experience highly preferred. -Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred. -Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred. -Ability to work independently in a remote environment required. -Strong communication skills, both verbal and written required. -High level of empathy, especially when interacting with individuals in vulnerable situations preferred. -Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred. - Must be willing and able to start work on February 18th, 2026. - Must be willing and able to accept a limited-service position. - Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday. - Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday). - Residency in Eastern (EST) or Central (CST) time zones preferred. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* -Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 18.46 Maximum Salary $ 18.46

Full-time Description Job Type: Full-time Customer Service Representative Schedule: 4- 10-hour shifts, Monday-Sunday (varies), with 3 days off About Us: Join the dynamic team at Petroglyph Animal Hospital, where no two days are the same! We are a high-energy, fast-paced veterinary clinic with seven skilled veterinarians committed to providing top-tier care. We handle everything from routine check-ups to urgent emergency medicine, and we pride ourselves on our compassionate approach, attention to detail, and dedication to excellence in patient care. Job Description: We're seeking an active and energetic individual to be our frontline representative. As a Customer Service Representative, you'll be the first point of contact for clients, handling: Warm and professional greetings for clients and their pets Management of our busy appointment calendar and integrated platforms Responses to inquiries via phone and email about our services and procedures Assistance with check-ins, check-outs, and payment processing Maintenance of a clean and organized reception area Qualifications: Exceptional customer service skills with a friendly and energetic demeanor Strong communication and interpersonal abilities Ability to thrive in a fast-paced, dynamic environment Keen attention to detail and accuracy Flexibility for variable shifts, including weekends and evenings Previous experience in the medical or veterinary field is a plus, but not required Why Join Us? Be a part of a rewarding environment where you'll play a vital role in emergency and routine care, making a tangible difference every day. Your pet our team we've got this! Fully-paid medical, dental and vision plans 401(k) plan with matching employer contribution Flexible spending account with yearly employer contribution Paid Time off and sick leave Differential pay on weekends Great pet care benefits Teamwork, learning opportunities and career growth Salary Description $16-$18/hour with 90-day and yearly review

$1,250 Hiring Bonus! Come Join Adelante as our Customer Service Representative and help serve the community and make an impact on people's lives! This full-time role is based at our Storehouse New Mexico food pantry, where your administrative and customer service support directly impacts individuals and families in need. Your work helps keep operations moving and ensures no one leaves without being supported. What You'll be Doing: Greet visitors and answer phones with professionalism and warmth Support customers and donors, answer questions, and help resolve concerns Handle general clerical tasks like filing, scheduling, and data entry Maintain office equipment and supplies Prepare and submit basic reports and documentation Run errands and deliver paperwork to other locations as needed Jump in to help with other tasks as they come up-no two days are the same Schedule & Pay: Job Type: Full-time Tuesday thru Saturday 7:00am - 3:30pm Pay: From $17.68 per hour Benefits include: Medical, Dental, Vision, 403(b), PTO, NM Sick Leave, holiday pay, employee referral & wellness programs, scholarships, employee loans, store discounts, and more! Education and Experience: High School Diploma (or equivalent) required Bilingual (English-Spanish) preferred. Customer Service experience and at least one year recent experience utilizing Microsoft (Word, Excel, Outlook, Access) applications required. One (1) year experience in general clerical duties required including receptionist duties and customer service responsibilities required. Other Requirements: Must pass background/fingerprint screening and pre-employment drug screening. Must have an insurable driving record and must possess a valid NM driver's license. Must be able to lift 50+ pounds, stand, walk, bend, stoop and carry frequently. Must be able to climb 5 ft., reach above shoulders, balance, push/pull, occasionally. Must be able to work in a busy, fast-paced, sometimes noisy environment, may be exposed to combative clients. Adelante is a drug free workplace. Adelante is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay. Shifts Available: Part Time Mid - 3p-11p, Part-Time Night Audit 11p-7a Part-Time Morning 7a-3p PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION Front Desk Clerk duties and responsibilities: Taking, cancelling, and changing room reservation requests Investigating and resolving customer complaints or questions Processing guest departures including calculating changes and receiving payments Answering telephone calls and relaying messages Maintaining an inventory of reservations, vacancies, and room assignments Answering inquires about the hotel and its services through the telephone, email, or in person Handling wake-up calls and a myriad of other guest requests Strong written and verbal communication skills Good time management skills and ability to multitask Excellent organizational skills and attention to detail Ability to creatively solve problems Maintaining a well-groomed and professional appearance Flexibility to work in a fast-paced environment Bi-lingual a plus Compensation: Depending on Experience and shift schedule *Night shift has a differential* Typically Start at $13.50 - $14.50 with raise after 90 days - Job Types: Part-time, Full-time Salary: From $13.00 per hour Benefits: Flexible schedule Schedule: 8-hour shift Day shift Holidays Night shift On call Overtime Weekend availability Experience: Customer service: 1 year (Preferred) Language: Spanish (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Albuquerque, NM! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in 2013 and brings over a decade of dedicated service to the community. I come from a State Farm family as both of my parents spent 40 years with the company, which gave me early exposure to the business and a deep understanding of what it means to serve others. I hold a bachelors degree from University of New Mexico and remain passionate about giving back. Over the years, our team has supported local high school athletes, partnered with food banks, donated to shelters, and provided school supplies to those in need. We currently have a team of 10 and have built a workplace where culture truly matters. Our break room is always stocked with healthy snacks like fruit, veggies, protein shakes, and seltzer energy drinks - and every Friday, we host a team potluck. We love celebrating together with activities like bowling, Top Golf, birthday celebrations, and other team events. We also reward hard work through cash promos, tier-based trips, and multiple bonus opportunities. I believe in creating a workplace where team members not only succeed professionally but also have real opportunities to grow their income and feel valued. At the heart of our agency are our core values: trust, integrity, respect, and family. We foster a loyal, supportive environment where teamwork and positivity thrive and where every team member is encouraged to grow both personally and professionally. *Bilingual Spanish Position* ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Gallegos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Licensing must be obtained within 90 days of hire. Bilingual Spanish (required).

Job DescriptionBenefits: Opportunity for advancement Company parties Flexible schedule Free food & snacks Bonus based on performance Competitive salary Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative with Rick Buckner State Farm, you will generate the kind of exceptional customer experiences that reinforces the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. WE OFFER A SIGNING BONUS We offer a $500 signing bonus with two disbursements of $250 the first will be after the first 30 days and the second $250 after 60 days. ABOUT THE AGENCY Here at Rick Buckner State Farm we love to celebrate our successes when goals are reached with lunches extra bonuses and fun Team outings. We also take pride in helping to educate our customers on all aspects of the policies the customer has chosen giving them a clear understanding of what their coverages means not just selling them a product. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service/sales experience preferred. Bilingual Spanish/English required TRAINING & DEVELOPMENT We provide continued training and development courses to help hone your skills as a licensed insurance professional. We will provide courses to obtain your Life & Health license with the State of New Mexico with all associated cost paid.

Job Description Dont wait, take the next step in your career today. Farmers Delmore Agency in Albuquerque, New Mexico, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service and Sales Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success. Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Hands on Training Career Growth Opportunities Major Holidays Paid Off Responsibilities Immediately greet all customers, entering the office, in a friendly and helpful manner. Provides on-going support to insurance clients as needed Treat each customer contact as a cross and up-sell opportunity including financial products. Generating insurance quotes. Provide exceptional customer service and support. Obtain prospects information such as name, address, vehicle information and enter into quote sheets. Requirements Must be able to pass a background and fingerprinting check. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Confident, self-starter who works well independently. Must be highly self-motivated. Professional phone etiquette. Great Customer Service Skills. Ability to tactfully handle stressful and difficult situations.