Student - Fitness Center Front Desk
Guest service representative job in Collegeville, PA
Reporting directly to the Fitness Center Supervisor/Strength & Conditioning staff, the student employee assumes responsibility for aiding staff in daily/ongoing tasks.
Responsibilities:
Scanning student/staff/faculty with VALID ID in at Front Desk (helping/directing those without VALID ID)
Assisting with set-up/breakdown of equipment for team training (can include lifting items between 25-75 lbs)
Adhering to cleaning duties in the Employee Handbook
Coordinating with co-workers and supervisor(s) for shift coverage
Logging incidents (ex: any medical procedures or broken equipment)
Logging and transporting Lost & Found items
Answering the desk phone and providing correct information
Using CPR/AED protocols if necessary
Referring to Strength & Conditioning staff for any questions/concerns
Requirements:
Must be a full-time student at Ursinus College
Reliable and punctual
Excellent customer service skills
Knowledge of gym equipment
Other Duties:
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Job responsibilities and activities may be modified or changed at any time with or without notice. Job descriptions will be audited periodically by the Ursinus Human Resources department to ensure they are up-to-date and reflect the essential responsibilities and duties of the job.
Ursinus EEO Statement
Ursinus is an EEO employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment.
Auto-ApplyCustomer Service Representative
Guest service representative job in Allentown, PA
Job Description
Job Summary: The Sales Center Customer Representative is responsible for all aspects of customer care, ensuring the highest level of professionalism and customer service. This role involves answering customer questions via phone and email, addressing, and resolving customer issues, entering orders into the system, and following up to ensure customer satisfaction. The representative follows established procedures to provide answers or refers calls to appropriate staff, handling typical questions focused on order status, product information, account status, pricing, and services.
Major Responsibilities/Activities:
Customer Interaction:
Field inbound customer service support calls, often during periods of high volume.
Take sales calls, offer required upsells, make compelling offers, present appropriate alternatives, and ask for the sale.
Act as a liaison to the sales team and share leads.
Apply active listening skills, interject, and paraphrase appropriately to best understand the customer's needs and wants.
Provide knowledgeable answers to questions about products, pricing, and availability.
Help customers navigate the website and place orders online.
Work with customers to resolve product returns, shipping inquiries, and order status questions.
Answer questions from customers or individuals on how a product operates or direct them to the appropriate person.
Order and Inventory Quote Management:
Process orders in a fast-paced environment.
Edit orders received for price and specifications.
Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed.
Accurately enter data into the computer system.
Record or file copies of orders received.
Follow up on orders to ensure delivery by specified dates.
Compute price, discount, and shipping charges as required.
Receive and check customer complaints.
Confer with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
Make sure that quotes are processed through the quoting process in a timely manner.
Type quotes and maintain files for all processed quotes.
Responsible for sending new pricing, with the correct multiplier, to all customers.
Administrative Support:
Perform various administrative support tasks including invoicing, filing, payment processing, customer account creation maintenance, and validating special orders to factory records.
Compile statistics and prepare various reports for management, as needed.
Additional Duties:
Troubleshoot customer service problems.
Work with internal departments to meet customer needs.
Perform other related job duties as assigned.
Minimum Requirements:
High School Diploma
One year of professional customer service experience preferred but not required
Experience in a manufacturing or garage door industry preferred
Essential Mental/Physical Functions:
Read and interpret documents such as procedure manuals, work instructions, software manuals.
Write routine reports and correspondences.
Speak and communicate well with customers.
Perform basic mathematical functions including add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and must also be able to calculate percentages.
Complete tasks on time ensuring that Customer Service does not create delays in production because of missed cut-offs.
Become familiar with all products lines and customer base.
Become familiar with the computer system (SAP) and be able to input and retrieve data.
Individuals may need to sit or stand as needed.
May require walking primarily on a level surface for specific periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
Proper lifting techniques required. May include lifting up to 25 pounds for files.
The performance of this position may occasionally require exposure to the warehouse areas, therefore, he or she should be physically able to safely maneuver in that environment.
Who we are
Hörmann is a premier manufacturer of garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability, and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.
Additional Comments
Hörmann offers a comprehensive, competitive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay. Hörmann is a drug-free workplace. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test.
Customer Service Representative
Guest service representative job in Reading, PA
The purpose of the Customer Service Representative is to manage the interaction between Account Executives, Customers & Production from ordering to delivery. Focused on communicating appropriately and providing our customers with quality on-time service. This position works cooperatively with a wide variety of people throughout the organization to provide exceptional service to our customers.
Areas of Responsibility:
Responsible for specific accounts
Receives orders from customers via EDI, email, phone, or fax
Review/approve incoming orders
Places in schedule and monitors activity from beginning to end
Provide response to customers within 2 hours of notification of receipt and/or solution
Create, review and provide sales order confirmations to customers/sales as required
Create booking information at the time of order entry, monitor and advise if any changes to the schedule
Works with customers on any and all sample requests
Provide and hold weekly updates with customers
Provides help to a new customer set up with sales
Manage customer complaints/quality issues
Pricing management within guidelines as set forth by management
If there are delays, in manufacturing, transportation, or getting bookings the customer is notified the order will be late.
Capture and provide customer OTIF
Helps investigate all customer payment issues and works with other departments to process
Source existing inventory to incoming orders where applicable to reduce machine time
Creative problem solving and ability to manage many issues at
Review check credit vs limits on the order entry
Education & Certifications
· BS in Business and or Supply Chain functions
· 3 - 5 years of related experience in a customer service
Qualification & Experience
· Solid organization skills with the ability to meet multiple deadlines
· Strong skills in Excel, Outlook, and Microsoft Access
· Seeks opportunity for continuous improvement & resilient
· Ability to multi-task in a fast pace environment & work well under pressure
· Independent worker, self-directed and adaptable to change
Behaviors
· Effectively and accurately use communications. Must possess good verbal and written/grammatical skills, in addition to mathematical skills
· Previous experience with ERP systems is preferred
· Strong phone contact handling skills and active listening skills required
· Must possess a cooperative attitude and a dedication to the mission of the company, as well as, work effectively within a team
· Customer orientation and ability to adapt/respond to different types of characters
· Ability to multi-task, prioritize, and manage time effectively
Route Service Representative (4-Day a Week)
Guest service representative job in Bethlehem, PA
Title: Route Service Representative - Bethlehem, PA / Allentown, PA Route Driver About Us: Join Dempsey Uniform & Linen Supply, a leading provider of high-quality uniforms, linens, and floor mats. We take pride in delivering exceptional service to our customers, offering cost-effective rental solutions with reliable pick-up, cleaning, and delivery services.
Position Overview: As a Route Service Representative, you play a crucial role in serving our customers in and around the Lehigh Valley. Enjoy a work-life balance with daytime routes from Monday to Friday and weekends off. We offer full-time positions with a 4-day work week (6:00 am to 4:30 pm). Day off will be determined based on which route you are assigned. Payrate starts at $24.60 with scheduled increases during the first year.
What You'll Do
Establish strong customer relationships, ensuring quality standards, and proactively resolving concerns.
Drive along your designated route, servicing existing customers, introducing new product solutions, and expanding your route.
Maintain accurate inventory, conduct audits, identify additional products and services, and negotiate service agreement renewals.
Work professionally and safely, adhering to driving and vehicle regulations.
Benefits
Competitive Pay: Starting at $24.60 per hour with increases during the first year bringing rates up to $26.60
Weekly Pay
Paid Time Off and Holidays
Health, Dental, and Vision Insurance
401k with Generous Company Match
Company-Paid Life and Disability Insurances
Uniforms Provided
Advancement Opportunities
Qualifications
Minimum age requirement: 22 years for vehicle insurance purposes
Valid driver's license with a clean record
Must meet pre-employment DOT physical requirements
Physical capability to lift up to 75 pounds
Exceptional customer service skills and problem-solving abilities
Strong integrity, work ethic, and a friendly, professional attitude
Ability to meet appearance and dress code policy
Successful Dempsey Employees
Demonstrate superior work ethic, punctuality, and commitment
Take pride in their work and maintain a stable work history
May have experience in fast-paced environments
Meet the physical requirements of the position
Work collaboratively, upholding the company's core values of honesty and integrity.
Join our team at Dempsey Uniform & Linen Supply and embark on a fulfilling career as a Route Service Representative in the Bethlehem, PA / Allentown, PA areas. Apply today to become a vital part of our mission to provide top-notch service to our valued customers along your designated route.
Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.
COMPANY DESCRIPTION Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services. Technology LeadershipDempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey's state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.
Financial StrengthDempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Environmental LeadershipDempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.
Continuity for Keeping PromisesThe Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.
It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.
Auto-ApplyCustomer Service Representative
Guest service representative job in Easton, PA
Job Description
State Farm Agency - Easton, PA is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Signing Bonus
Bonus based on performance
Paid Time Off (vacation and personal/sick days)
Paid Training & Development
SIMPLE IRA matching
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Front Desk Agent - Night Audit
Guest service representative job in Bethlehem, PA
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Customer Service Representative
Guest service representative job in East Norriton, PA
FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 - $19.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyFront Desk Sales/Wellness Rep
Guest service representative job in Collegeville, PA
Responsive recruiter Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Wellness resources
Company parties
Employee discounts
Opportunity for advancement
Training & development
Free food & snacks
Benefits/Perks
A competitive salary plus bonuses
Health, Vision and Dental insurance
401K
Flexible Schedules
Casual Dress-code
Fun, wellness-focused work environment
Complimentary Restore Hyper Wellness services
Company OverviewRestore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job SummaryAre you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities
Greeting clients and assisting them with Restore's wellness services
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
Conducting tours and selling service packages and memberships
Educating clients on Restore services, including medical benefits, precautions, and at-home care
Performing opening and closing procedures
Maintain a safe, clean and secure environment for all guests and employees.
Serve as an expert on Restore products and services.
Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.
Qualifications
You're passionate about health and wellness
You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe.
Working weekends doesn't bum you out
Communication and collaboration are some of your strong suits
You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field
Compensation: $18.00 - $22.00 per hour
Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care-Hyper Wellness . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.
Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.
We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.
Join us on our mission to help people feel better so they can do more of what they love.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.
Auto-ApplyFront Desk Agent
Guest service representative job in Breinigsville, PA
Job Description
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all Front Desk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years Front Desk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Night Auditor
Guest service representative job in Allentown, PA
We are seeking a customer oriented Night Auditor/Guest Service Representative. Hours are 11PM to 7AM. The successful candidate will be responsible for attending to the needs of our guests while providing outstanding guest service.
Essential Job functions include but are not limited to the following:
Responding to guest requests and inquiries
Shift is overnight (11PM-7am) up to 5 nights weekly-Requires weekedns and holidays
Welcome guests upon arrival and check-in according to established standards and procedures
Communicate hotel facilities and services to all guests
Provide information on the local area and points of interest
Answer the front desk phone, transfer calls
Post all charges, update folios, balance credit cards, charges and cash
Project a courteous and hospitable attitude at all times
Be familiar with all room types, and rates in the hotel and upsell
Stock and organize the hotels "Market”
Responsible for overall security, conduct security walks
Perform bookkeeping activities such as balancing accounts & nightly audits
The successful candidate must possess the following:
High school diploma or equivalent
Customer Service Experience
Must be capable of accurately handling money
Reading, math, and communication skills
Overnight shift 11p-7a. Weekends and holidays are required. Flexibility required (days of week may vary)
Adhere to brand and company standards
In addition to a competitive starting salary, we are proud to offer a full benefits package for our full time team members including:
Health, Life, Dental & Vision
401K
Vacation Time
PTO Time
Holiday Pay
Direct Deposit
Flex Spending and Health Savings Accounts
Yearly merit salary increases
Auto-ApplyGuest Services Agent
Guest service representative job in Milford, PA
Job Title: Guest Services Agent
Reports directly to: Director of Hotel Operations
Job Overview: The Guest Services Agent will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction.
Responsibilities and Duties: Knowledge of Oracle. Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome. Hotel ambassador- share property knowledge. Assigning rooms. Processing payments. Accommodating guest requests. Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex,etc. Check rooms daily to ensure proper cleanliness. Oversee breakfast preparations.
Auto-ApplyCustomer Service Support Representative
Guest service representative job in Raritan, NJ
located in Raritan, NJ.
Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
Pay Range: $18.25-$22/hr.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday, 3:00pm -11:30pm with Saturdays as needed
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Requirements
High School Diploma or GED equivalent required
Associate's degree or higher is preferred
Previous experience in a customer service role
Experience working in a contact center/call center environment is preferred
Prior healthcare industry, such as a physician's office or a hospital highly is a plus
Knowledge of Microsoft Office suite is required
Experience with Salesforce.com and/or Laboratory Information Systems is preferred
Strong verbal and written communication skills and excellent ability to listen and respond
Must be courteous with strong customer service orientation
Excellent multitasking abilities required
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Bilingual in English and Spanish highly desirable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyFront Desk
Guest service representative job in Phillipsburg, NJ
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Auto-ApplyCustomer Service Representative $17-$19 hourly
Guest service representative job in Collegeville, PA
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Customer Service Representative
Guest service representative job in Chalfont, PA
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $20.03 - $22.58 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyNight Auditor & Hotel Operations
Guest service representative job in Lansdale, PA
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyCustomer Service Representative
Guest service representative job in East Norriton, PA
FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will:
* Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
* Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
* 2-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Guest Services Agent
Guest service representative job in Milford, PA
Job Title: Guest Services Agent
Reports directly to: Director of Hotel Operations
Job Overview: The Guest Services Agent will be responsible for ensuring the smooth operation of Guest Services and guest satisfaction.
Responsibilities and Duties: Knowledge of Oracle. Understanding of the hotel room reservation process; check in, check out, etc. Greeting guests and making them feel welcome. Hotel ambassador- share property knowledge. Assigning rooms. Processing payments. Accommodating guest requests. Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex,etc. Check rooms daily to ensure proper cleanliness. Oversee breakfast preparations.
Auto-ApplyCustomer Service Support Representative
Guest service representative job in Raritan, NJ
located in Raritan, NJ.
Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
Pay Range: $18.25-$22/hr.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday, (10:00AM-6:30PM)
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Requirements
High School Diploma or GED equivalent required
Associate's degree or higher is preferred
Previous experience in a customer service role
Experience working in a contact center/call center environment is preferred
Prior healthcare industry, such as a physician's office or a hospital highly is a plus
Knowledge of Microsoft Office suite is required
Experience with Salesforce.com and/or Laboratory Information Systems is preferred
Strong verbal and written communication skills and excellent ability to listen and respond
Must be courteous with strong customer service orientation
Excellent multitasking abilities required
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Bilingual in English and Spanish highly desirable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyCustomer Service Representative
Guest service representative job in Montgomeryville, PA
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)