Guest service representative jobs in Arizona

General information Job Posting TitleCustomer Service Representative - Bilingual Spanish, HealthcareDateWednesday, October 22, 2025CityPhoenixStateAZCountryUnited StatesWorking time Full-time Description & Requirements Youtube Video Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus a $750 new hire bonus and up to $1,800+ in other potential bonuses!* Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts have a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is looking for Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who can provide exceptional support to individuals navigating healthcare programs. If you're dedicated, compassionate, and eager to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: - Competitive Compensation: $19.16/hr base pay + 10% shift differential $750 new hire bonus and up to $1,800+ in bonus opportunities, including training completion and referrals* Company-paid medical coverage Invest in your ongoing education and development 401(k) with company match Paid time off, sick leave & 11 paid holidays Employee Assistance Program (EAP), wellness resources, and employee discount programs Flexible schedules that meet your lifestyle A supportive environment with career development and promotional opportunities No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties #CCOPhoenix #CSRroles #max CCOPhoenix #max Priority #CCOallreqs #HotJobs1028LI #HotJobs1028FB #HotJobs1028X #HotJobs1028TH #TrendingJobs #HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104THEEO StatementMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay TransparencyFor positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at ...@maximus.com.Minimum Salary$19.16Maximum Salary$19.16

We are seeking a Customer Service Representative to provide in-person and remote support to taxpayers at our Tucson office. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to handle a wide range of inquiries with professionalism and accuracy. Key Responsibilities Provide high-quality customer service to taxpayers, including filing assistance, education, and resolving refund or billing issues. Research and complete necessary adjustments to resolve account discrepancies across multiple tax types. Assist customers through various channels including Live Chat, walk-in interactions, phone calls, correspondence, and email. Ensure compliance with established policies and procedures while maintaining confidentiality and accuracy. Deliver clear, concise, and courteous communication in every interaction. Requirements Minimum 6 months of front desk, administrative, or customer service experience (required). Strong verbal and written communication skills. Proficient in basic computer applications and comfortable with multiple communication platforms. Ability to multitask and maintain attention to detail in a fast-paced environment. Local candidates only - must be available for in-person interviews and able to start within two weeks of offer. Preferred: Bilingual (English/Spanish) candidates highly encouraged to apply.

Hyrbid 3 days onsite 2 days remote wednesday-sunday 8am-5:30pm (subject to change) 4 month contract to hire Required Skills & Experience -1+ year of recent relevant experience in an operations and/or technical role - Must be comfortable in a heavy phone support environment taking close to 200 transactions per day - Excellent professionalism and communication is a must! - Must be ok with loud audio, such as windy static noise, loud AC noise, loud operation/equipment noise, etc. - Overall technically savvy, and must be a quick learner - Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environment - All candidates must be ok working over national and federal holidays as Amazon operates 365 24/7. -All candidates must be ok working from home 2 days a week, and in the office 3 days week. This could change to full time in the office at any given time. - All candidates must be ok working MET (mandatory extra time) when enforced Job Description Insight Global is looking for a large group of Remote Gate Agents for a fortune 500 company to support thousands of drivers across North America. Using a two-way audio/video communication to verify/identity any necessary specifications on trucks and processes, you will be coordinating, communicating, and providing updates on a daily basis to all parties involved in the arrival, loading, unloading and departure at warehouses, facilities and distribution centers. We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy. This team is able to take on all gate operations and allow those associates onsite to focus on the daily operations onsite that need to be completed. On a daily basis, you will be speaking to roughly 200 drivers a day, so excellent and clear communication is a must. Candidates must be comfortable working onsite in the office 3 days per week, and 2 days from home per week. Your schedule will be Wednesday-Sunday, 9-5:30 PM. We are looking for highly motivated candidates who want to learn, grow and have long term career growth opportunities at this client. Having a strong sense of technical abilities will help you in this role tremendously. This client operates 24/7, 365, so being okay working on all major holidays including but not limited to Presidents Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, New Years Eve, and New Years Day is a must, as well as a heavy amount of OT and MET (mandatory extra time) is important for this team throughout the year especially during Peak Season. Compensation: $20.82hr Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Bank Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future bank customer service and sales opportunities in 2026. The office is located on Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example; deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: US military experience through military service or a military spouse/domestic partner 1 year of customer contact experience in a needs-based sales environment Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone Compensation range: The hiring range for this position is: $43,680.00 - 44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Required Skills Education Associate's degree or Higher Preferred Skills Front Desk Experience Comfortable in Social Settings Data entry Provides complete and accurate service to applicants for birth and death certificate requests. Will service walk in customers to the Vital Records lobby. Ensures all mail is enveloped and properly secured each day. Process and secure customer information, cash receipts, certified paper, applications, and confidential documents.

Customer Service Representative | Healthcare Services We're looking for Customer Service Representatives to join a leading healthcare organization in Phoenix, AZ. This is an onsite, offering the chance to grow within a team that makes a real impact supporting patients and healthcare professionals. What You'll Do Be the first point of contact for patients, medical professionals, and family members. Assess customer needs, prioritize inquiries, and route them to the right team or resource. Provide clear, accurate information about Patient Services programs and offerings. Enroll new customers, manage data entry, and ensure all records are accurate in the CRM. Coordinate follow-up services-such as product training or shipping of materials-with physicians, pharmacies, and other partners. Collaborate across teams to support excellent patient and customer experiences. Take on special projects and process improvements as assigned. What You Bring Previous experience in Customer Service or Specialty Pharmacy (healthcare experience a plus). Strong computer skills-proficient in Microsoft Office, email, and web-based systems. Excellent communication, problem-solving, and decision-making skills. Proven ability to perform under pressure in a fast-paced, high-volume environment. Highly organized, dependable, and receptive to coaching and feedback. Experience with Salesforce CRM or other tracking systems preferred. Empathy and professionalism when supporting customers with medical or sensitive needs. Top performers in this role are strong communicators, adept at aligning diverse stakeholders, and focused on driving measurable delivery outcomes across a complex technical landscape. 📍 Location: Phoenix, AZ-Onsite 💵 Pay: $19/hour. If you have an interest in the Customer Service, please apply now! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Great American Media is home to the family-friendly and faith driven portfolio of brands Great American Family, Great American Faith & Living, and Great American Pure Flix. We are committed to providing an uncompromised, uplifting environment that celebrates Faith, Family, and Country for the entire family. We are dedicated to our audience, and we believe that strong brands and high-quality programming create an unparalleled fan experience across the Great American Media portfolio. Great American Pure Flix is the worldwide leader in selecting and streaming faith and family-friendly media that changes lives, inspires hearts, and lifts the spirits of members like you and those you love. GREAT AMERICAN PURE FLIX MISSION To select media that strengthens your faith and values, is wholesome, and suitable for the entire family and streamed seamlessly on any device. Join the team as a Member Services Representative so we can inspire together as a transformational voice in our culture. MEMBER SERVICES REPRESENTATIVE OVERVIEW The Member Services Representative responds to customer inquiries by phone, email and chat for the majority of the day. They troubleshoot, communicate solutions, resolve issues, and save accounts from canceling when the opportunity arises. In this role, the representative handles various inquiries as well as escalations. This role also manages disputes and projects as assigned. Overall, the representative possesses an in-depth understanding of the various devices they encounter and is able to access the billing platform to assist with various member concerns. It is imperative that the Member Services Representative can demonstrate leadership, empathy, and excellent customer service skills. RESPONSIBILITIES Manage large amounts of inbound calls, chats, and emails from Great American Pure Flix members in a timely manner, including highly escalated situations. Self-manage and complete duties as assigned; stays informed of the various product offerings and potential device issues. Address members' billing concerns and troubleshoot device issues. Follow communication “scripts” when handling various topics. Identify members' needs, clarify information, research every issue and provide accurate, satisfactory answers and solutions to their queries and concerns. Build rapport with members quickly, always going the extra mile to ease concerns and meet needs. Guide callers through troubleshooting, navigating the company site or using the products or services. Review customer or client accounts, providing updates and information about billing and other account items. De-escalate situations involving dissatisfied customers, offering patient assistance and support. When additional assistance is needed, escalate calls to Leads or Supervisors. Collaborate with other Member Services professionals to improve customer service. Meet personal and team qualitative and quantitative targets. Complete quality and audit-oriented projects as needed. Other projects and responsibilities as assigned. RESPONSIBILITIES % TIME SPENT Inbound Phone calls: 90% Responding to emails: 5-10% Once proficient, will learn Chat function and assist in that area as needs arise QUALIFICATIONS High school diploma required. Proficient in basic computer skills. Experience with Microsoft Office suite. Must have Customer Service experience. Call center, face to face or chat preferred. In depth knowledge and understanding of various devices utilized by Great American Pure Flix members, or the ability to master each quickly. Highly detail oriented. Quick learner and one who seeks to grow with the company. Customer focus and adaptability to different personality types. Must have the ability to sell (save accounts), build rapport. Able to multitask under pressure and maintain customer focus. Excellent written and verbal communication skills, including active listening. Bilingual (English/Spanish) is a plus. GAC Media, LLC is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, national origin, gender, gender identity or expression, sexual orientation, age, disability, genetic information, pregnancy, religion, or any other protected characteristic as outlined by federal, state, or local laws.

BILINGUAL IS A PLUS Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.

As a Guest Services Representative at Valleywise Health, you'll be the friendly face that welcomes every patient and visitor, creating a warm and positive first impression from the moment they arrive. Reporting to the Manager of Volunteer & Guest Services, you'll play a key role in ensuring each guest feels supported, valued, and guided throughout their visit. From providing directions and answering questions to resolving concerns with care and professionalism, you'll help create a smooth and uplifting experience for everyone who walks through our doors. This position is perfect for someone who thrives on connection, teamwork, and making a meaningful impact through exceptional customer service. Hourly Pay Rate: $16.22 - $23.92 Qualifications Education: * Requires a high school diploma or GED. * Associate's degree preferred. Experience: * Must have a minimum of one (1) year of customer service-related experience that demonstrates an understanding of the required knowledge, skills, and abilities. * Prefer experience in a healthcare environment. Specialized Training: * Spanish Bilingual Associate Certification is strongly preferred. Certification/Licensure: * HeartSaver or CPR certification preferred. Knowledge, Skills, and Abilities: * Requires basic PC experience in a Windows environment including the ability to use the internet and learn internal company software. * Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation. * Requires the ability to read, write and speak effectively in English. * Time management skills are a must. * Must be able to sit for prolonged periods of time. * Bilingual in Spanish is strongly preferred. * Creativity, independent thinking, and problem-solving skills are strongly preferred. * Flexibility to work varied hours, weekends, and holidays preferred. Share: Apply Now

The Phoenix Convention Center & Venues is seeking dynamic, outgoing Guest Service Representative who enjoy working with people. The ideal candidate must be organized and people-oriented; and be able to provide information, direction and guest assistance throughout our extended downtown campus. Currently there are multiple vacancies. This position ensures guests to the Phoenix Convention Center & Venues are warmly greeted immediately upon entry as well as accurately directed to various meeting spaces within all levels of the many venues of the Convention Center. Other duties include: * Maintaining Information Booths. * Completing daily reports. * Restocking information racks. * Being knowledgeable about Valley events and tourist attractions. This position requires frequent and prolonged walking and standing. Venue Hosts work irregular hours, evening, weekends and holidays. Work schedules will vary based upon event activity. IDEAL CANDIDATE * Providing memorable customer experiences with the highest level of responsiveness. * Projecting an approachable and professional image in personal appearance, manner, and demeanor. * Ensuring to make customers feel important and valued - giving 100% attention to customers. * Smiling, making eye contact, and providing enthusiastic greetings to all guests. * Having a positive attitude and ability to work well within a team environment. * Using independent judgment to handle any customer services matters in satisfactory manner. * Communicating effectively both verbally and in writing, with the public, employees and service partners on a daily basis. * Knowledgeable of local current attractions and/or events (e.g., concerts, theater, sporting events). * Knowledge of Downtown Phoenix. SALARY Pay: $16.88 per hour. Pay Range Explanation: * Pay range is the entire compensation range for the position classification. * Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Internal Only: Please understand that this is pay grade 331. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance. * Promotions occur when the last two digits of the pay grade increase. * Demotions occur when the last two digits of the pay grade decrease. * Lateral transfers occur when there is no change to the last two digits of the pay grade. * When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit. Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page. The pay grade and classification/unit of your current position may be found by looking up your job title on the page. BENEFITS A comprehensive benefits package is offered which includes: * Traditional pension with employer and employee contributions, click here for more details: Pension Information * 401(a) and 457 plans with employer contributions * Choice of generous medical HMO, PPO, or HSA/HDHP plans * Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan * Wellness incentive of up to $720 annually * Dental, vision, and life insurance options * Employer paid long-term disability * Free Bus/light rail pass * Tuition reimbursement program up to $6,500 per year * Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days * Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period * Federal Student Loan Forgiveness offered through Savi For more details, visit: Unit 003 Benefits MINIMUM QUALIFICATIONS * One year of experience in meeting the public and performing varied office and clerical tasks, * supplemented by courses in bookkeeping, and demonstrated typing skills. * Other combinations of experience and education which meet the minimum requirements may be substituted. * All finalists for positions are subject to a criminal background check applicable to the department or position. * For information regarding pre-screening and driving positions, click here. * The City job description can be found here. PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus: * One or more years of customer service experience including face to face. * One or more years of emailing experience. * Basic computer experience. * Bilingual in Spanish. RECRUITMENT DATES Recruitment closes November 10, 2025. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future. HOW TO APPLY Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address. WE ARE HERE TO HELP * Job interviews may be held by video or audio conference. * If you are in need of computer resources, click here for free options. * Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information. * Explore other Employment Opportunities with the City of Phoenix. * Subscribe to receive e-mail notifications about new employment opportunities. * If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at ************** or by text at **************. You may also fill out and submit a Reasonable Accommodation Request Form. REFERENCE Customer Service Clerk, JC:01080, ID# 59492, 10/27/25, USM, DB, Benefits:003. Building the Phoenix of tomorrow. #DoWorkThatMakesPhoenixWork City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

As a Guest Services Representative at Valleywise Health, you#ll be the friendly face that welcomes every patient and visitor, creating a warm and positive first impression from the moment they arrive. Reporting to the Manager of Volunteer # Guest Services, you#ll play a key role in ensuring each guest feels supported, valued, and guided throughout their visit. From providing directions and answering questions to resolving concerns with care and professionalism, you#ll help create a smooth and uplifting experience for everyone who walks through our doors. This position is perfect for someone who thrives on connection, teamwork, and making a meaningful impact through exceptional customer service. # Hourly Pay Rate: $16.22 - $23.92 # Qualifications Education: Requires a high school diploma#or#GED. Associate#s degree preferred. Experience: Must have a minimum of one (1) year of customer service-related experience that demonstrates an understanding of the required knowledge, skills, and abilities. Prefer experience in a healthcare environment. Specialized Training: Spanish Bilingual Associate Certification is strongly preferred. Certification/Licensure: HeartSaver or CPR certification preferred. Knowledge, Skills, and Abilities: Requires basic PC experience in a Windows environment including the ability to use the internet and learn internal company software.# Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling # punctuation.# Requires the ability to read, write and speak effectively in English.# Time management skills are a must.# Must be able to sit for prolonged periods of time.# Bilingual in Spanish is strongly preferred.# Creativity, independent thinking, and problem-solving skills are strongly preferred.# Flexibility to work varied hours, weekends, and holidays preferred. As a Guest Services Representative at Valleywise Health, you'll be the friendly face that welcomes every patient and visitor, creating a warm and positive first impression from the moment they arrive. Reporting to the Manager of Volunteer & Guest Services, you'll play a key role in ensuring each guest feels supported, valued, and guided throughout their visit. From providing directions and answering questions to resolving concerns with care and professionalism, you'll help create a smooth and uplifting experience for everyone who walks through our doors. This position is perfect for someone who thrives on connection, teamwork, and making a meaningful impact through exceptional customer service. Hourly Pay Rate: $16.22 - $23.92 Qualifications Education: * Requires a high school diploma or GED. * Associate's degree preferred. Experience: * Must have a minimum of one (1) year of customer service-related experience that demonstrates an understanding of the required knowledge, skills, and abilities. * Prefer experience in a healthcare environment. Specialized Training: * Spanish Bilingual Associate Certification is strongly preferred. Certification/Licensure: * HeartSaver or CPR certification preferred. Knowledge, Skills, and Abilities: * Requires basic PC experience in a Windows environment including the ability to use the internet and learn internal company software. * Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation. * Requires the ability to read, write and speak effectively in English. * Time management skills are a must. * Must be able to sit for prolonged periods of time. * Bilingual in Spanish is strongly preferred. * Creativity, independent thinking, and problem-solving skills are strongly preferred. * Flexibility to work varied hours, weekends, and holidays preferred.

About the role Be a part of the customer service team at Sky Harbor International Airport! We help airport guests find their way, find the services they need, and do what we can to brighten their day to make our airport, America's Friendliest! Full-time work ranges from 30-40 hours per week, part-time work between 15-29 hours per week. Availability required are 6am-3pm or 2pm-12am Benefits may include parking/transit reimbursement or parking passes, 401(k), paid time-off, and medical, dental, and vision insurance and vary based on employment status. Wages begin at $16.00 per hour. What you'll do You may find yourself variably assigned to any one of our guest services responsibilities. This could include engaging guests at and around airport information desks or booths, checking outbound passengers in at virtual queuing, greeting and guiding inbound international passengers in the FIS, wayfinding for those who find themselves at the rental car facility, or providing additional support to airport stakeholders, programs, or volunteers to close the loop on airport guest needs. Qualifications Our ideal candidate is proactive, engaging, and welcoming of a diverse airport community. Customer service or wayfinding/information help desk experience preferred. Preference to those who speak languages in addition to English, particularly Spanish. Those with the widest of work availabilities including weekends are encouraged to apply. Must be able to stand for long periods of time. Must be able to acquire and maintain an airport-issued badge ID: 18 years of age or older Authorized for employment in the United States Able to provided required forms of identification for badging in a timely manner

Responsive recruiter Benefits: Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $14.70 - $16.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our Graduate by Hilton Tucson team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities! Job Responsibilities Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner Ensures reservations are taken correctly and courteously Must be proficient in computer operating system Available at all times to deal with guest issues in a professional manner Notify General Manager or equivalent immediately of any guest, employee, or cash concerns Supervise property staff as needed Ensure compliance of safety and security standards Reports to the Regional Operations Manager in General Manager absence Responsible for bank deposits in General Manager absence Identify and follow up on life/safety issues and inspection issues Notify General Manager or equivalent immediately of any safety and/or security violations of policy Leave all desk and office areas in a clean and in a neat manner Handle administrative duties as assigned Take responsibility for insuring that property is always clean and free of any trash and debris Skills/Experience Previous hospitality experience preferred but not required Any combination of education and experience equivalent to high school diploma Any other combination of education, training or experience that provides the required knowledge, skills and abilities Ability to read, understand, interpret information found in a variety of reports and other internal hotel information Ability to read, speak, write in an efficient manner in order to interact with guests and staff Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.) Ability to compose and express thoughts in a clear and concise way to ensure effective communication Ability and flexibility to work long hours on a regular basis and as business conditions demand Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems Mental and Physical Demands Indoor work with hard and carpeted surfaces Standing for eight (8) hour shifts This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Exposure to extreme weather conditions, cold and heat Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time) Use of computer terminal, which requires extensive eye contact with a video display terminal Travel Demands Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance. Perks & Benefits Easy to follow training programs & supportive team throughout the onboarding process Health, dental, vision, life and disability insurance for Full-time Employees 401k with company match PTO for Full-time employees Sundays off and No late shifts! Flexible schedules The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Guest Services Representative - 2026 Season IN JANUARY 2026**** Job PurposeThe Guest Service Representative (GSR) role is essential to ensuring that all visitors enjoy a positive and memorable experience while at Chase Field. Primary DutiesProvide exceptional customer service that exceeds guests' expectations. Have a strong understanding of ballpark layouts to provide guests with directions to seating sections, restrooms, concession stands, novelty shops, and other facility services and amenities. Serves as an information specialist and knowledgeable about each event in order to respond appropriately to guest comments, questions, and requests in a prompt, courteous and professional manner. Handle a variety of customer inquiries in a professional manner including but not limited to seating/ticket issues. Solving guest problems and addressing guest concerns. Look for opportunities to enhance the guest experience. Do one more thing. Guest Service Representatives have direct responsibility for the welfare and safety of all guests Have a clear understanding and enforce ballpark policies and procedures. Maintain order and ensure adherence to all safety rules. Provide assistance and clear directions during emergency situations. Ensure pathways and exits are clear of obstructions and are properly lit. Assist guests in finding seats, lighting the way with a flashlight if needed. Immediately report any suspicious activity or unattended items to security. Monitor crowd during all events to ensure safety. Immediately report any safety violations to include spills or injuries to supervisor and/or security. Complete incident reports as needed. Verify credentials to control access into restricted areas and enforce ticket integrity to ensure guests are in proper seats. Knowledge, Skills and/or Abilities Excellent customer service skills, friendly, outgoing personality Excellent communication skills Strong ability to work well with co-workers and supervisors in a team environment Maintain a neat, professional appearance. Ability to remain calm and focused during a fast pace environment Ability to exercise sound judgment to diffuse volatile situations Ability to read tickets and ensure authenticity Ability to scan tickets (fine finger dexterity) Ability to memorize the layout of Chase field to answer guests' general questions (seating sections, restrooms, concession stands, novelty shops, and other facility services and amenities) Bilingual-English/Spanish preferred Basic knowledge of ADA protocols and policies preferred Experience/Education Requirements 1 - 2 years of customer service experience in a fast-paced, busy environment Working Conditions and Physical Demands Flexible schedule (variety of shifts) to include weekends, evenings, some holidays, and some overtime to meet business needs Must meet monthly attendance minimums (be available to typically work 67% of all home games & special events including concerts) Ability to stand for the entire shift (generally 6 hours but could be extended due to the nature of our business. i.e., extra innings, dual events) Ability to walk throughout Chase Field, up and downstairs, aisles, and on uneven surfaces (ramps) Ability to bend, work in high elevations (all levels of the ballpark) and enclosed spaces (including elevators) Must be comfortable working in large crowds. Noise levels in the work environment are frequently loud. Must be able to work both indoors and outdoors. May be exposed to all weather conditions including extreme heat and cold. Must be able to lift up to 25 pounds The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Description We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a people person with a passion for providing exceptional customer service, we want to meet you! Responsibilities Greet every guest with a smile Assist guests with the registration process Answer phone calls and take messages accurately Anticipate the needs of guests and build rapport Respond to guest concerns and resolve them appropriately, escalating to management when necessary Maintain accurate records of registration and payment information Ensure compliance with health and quality standards Qualifications Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment

ADP is hiring customer service professionals for our Associate Client Support Consultant positions. It is hybrid whereby employees work 3 days in the office and 2 days at home each week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus

ADP is hiring customer service professionals for our Associate Client Support Consultant positions. It is hybrid whereby employees work 3 days in the office and 2 days at home each week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus