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Guest service representative jobs in Bakersfield, CA

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  • Guest Services Representative

    Legends Global

    Guest service representative job in Bakersfield, CA

    Guest Services Staff Position Description: The Dignity Health Arena, Theater and Convention Center Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their seats and arena amenities such as restrooms, concessions, first aid and other event related areas. The Guest Services Representative is responsible for their assigned position and is expected to take ownership of making sure guests follow arena policies and guest code of conduct while addressing situations in a friendly and helpful manner. Essential Functions: Check guest's tickets to ensure guest are in correct seating location. Directs guests to their seating location. Address guests that are not sitting in the area their ticket is good for. Responsible for keeping aisles, stairs and concourse clear of safety hazards. Provide the correct answer to guest questions or find out the answer. Resolves guest complaints and escalates to a supervisor as needed. Ensure guests are following arena guest code of conduct Other duties as assigned. Required Qualifications: Customer service experience.Must be able to stand for extended periods of time.Excellent communication skills.Able to work outdoors if needed.Must be proactive in providing assistance.Must be able to work in a team environment and interact with multiple departments.Must be able to work flexible hours including nights, weekends and holidays. ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description. ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Guest Relations Agent

    Sales Match

    Guest service representative job in Bakersfield, CA

    Job Title: Remote Guest Relations Agent Hourly Pay: $17 - $28/hour We are seeking a skilled Guest Relations Agent to provide high-quality service and personalized attention to guests. You will ensure a positive and memorable experience by addressing guest needs, handling concerns, and offering tailored recommendations. If you have a passion for hospitality and enjoy making guests feel valued, apply today! Job Responsibilities: Welcome and assist guests with check-ins, check-outs, and special requests Handle guest complaints and concerns with professionalism, ensuring quick resolutions Assist with transportation, reservations, and excursions Provide information on hotel amenities, services, and local attractions Personalize guest experiences by remembering preferences and making recommendations Ensure all guest interactions are handled efficiently and courteously Maintain accurate, confidential guest records Collaborate with other departments like housekeeping and concierge Support front desk operations as needed Qualifications: High school diploma or equivalent; degree in Hospitality Management is a plus 1+ years of experience in guest relations, front desk, or customer service Excellent verbal communication and interpersonal skills Strong problem-solving abilities and calm under pressure Detail-oriented with a focus on guest satisfaction Proficiency in hotel management software and office tools Flexible availability, including nights, weekends, and holidays Perks & Benefits: Competitive hourly pay: $17 - $28 Health, dental, and vision insurance Paid time off, sick leave, and holidays Employee discounts on hotel services and accommodations Professional growth and advancement opportunities Friendly and supportive team environment
    $17-28 hourly 60d+ ago
  • Customer Service Representative

    Can Do Crew Plumbing Heating and Air

    Guest service representative job in Bakersfield, CA

    Job description: Customer Service Representative What You'll Do Answering customer inquiries and providing information about services offered. Scheduling appointments for plumbing and HVAC services. Handling customer complaints and resolving issues in a timely and professional manner. Coordinating with technicians to ensure timely service delivery. Maintaining accurate records of customer interactions and transactions. Upselling additional services or products to customers when appropriate. Following up with customers to ensure satisfaction with services provided. Outbound calls to follow up on missed opportunities or to schedule seasonal appointments for members Collaborating with other team members to improve overall customer service experience. Adhering to company policies and procedures to ensure consistent service delivery. Who We're Looking For Are you Dependable and Energetic: You bring a positive attitude to the job every day. Motivated to Succeed: You're eager to earn a competitive salary and bonuses. Passionate About Your Craft: You love what you do and strive for excellence. Family-Oriented: You value a healthy work-life balance. Organized and Fun: You can keep things in order while enjoying the process, and you appreciate a boss who loves the Ohio State Buckeyes! If this sounds like you, then you're in the right place! Who We AreAt CAN DO CREW PLUMBING, HEATING & AC, we are experiencing explosive growth and are looking for enthusiastic individuals to join our dynamic family! With a supportive and energetic team, we provide the tools and environment you need to thrive in your career. If you want to be part of a company that values your contributions and fosters personal and professional growth, we want to hear from you! Why Choose Us? Established Systems: We have a robust customer base and efficient marketing strategies in place to ensure your success. Career Growth: Our owners are dedicated to recognizing hard work and providing opportunities for advancement. Supportive Environment: Join a family-oriented team where your passion for this position will be nurtured. Benefits We believe in rewarding our team members for their hard work. Here's what we offer: Competitive Pay: Pay range from $21-26/hr. Comprehensive Health Benefits: Eligible for paid health benefits (Aetna HMO and PPO options), along with vision and dental insurance. Paid Time Off: Enjoy 5 sick days, 7 paid holidays (your birthday OFF!), and vacation based on time served. Retirement Savings: Participate in our 401k Retirement Plan, where you'll receive a 3.5% match when you contribute 6% of your wages! Steady Work: Benefit from consistent, year-round work with flexible scheduling options! Requirements To be successful in this role, you need: Experience: 2+ years of customer service experience Experience working with Service Titan Bi-Lingual: this is a MUST for this position. Valid Driver's License: A clean driving record is essential. Background Check: Willingness to undergo a background check and drug test. Growth Mindset: A desire to learn and earn significantly while adhering to high ethical standards. Willing to work until 5pm Mon-Fri and be on a Saturday rotation (OT) About UsSince Doug took ownership in 2020, we have grown 900%. Our aggressive yet strategic growth mindset keeps our employees engaged and passionate about their work. We strive for excellence-not perfection-and aim to make a positive impact on our community. Ready to Join Us? If you're looking for more than just a job and want to be part of a team that values your contributions, apply today! Please submit your resume and a brief cover letter outlining your experience and why you're excited to join CAN DO CREW. E04JI801uv2h407bxsk
    $21-26 hourly 14d ago
  • FRONT DESK/MA

    Integrated Practice Management LLC

    Guest service representative job in Bakersfield, CA

    Job DescriptionDescription: Perform routine patient care functions as prescribed by licensed heath care providers following established clinical protocols, policies and procedures within their scope of education, training and responsibilities. Facilitate the practice of their assigned provider (s) in a non-judgmental manner. Perform routine clerical functions as assigned (making appointments, telephone calls etc.). Prepare and administer medications as directed by provider order. Assist medical personnel with special procedures, minor surgical procedures and/or diagnostic exams. Apply principles of aseptic technique and infection control as directed by Infection Control Policies. Provide basic information and assistance to patients under the direction of the licensed personnel. Document pertinent patient information, nursing procedures and patient response, following established guidelines and maintaining patient confidentiality. Documentation must be dated, legible and with the appropriate signature to all entries (first initial, last name and title). All pre-printed prompts are to be answered. Perform other duties as directed. Requirements: License/Certification: BLS Certification (Preferred) Certified Medical Assistant EMR systems: 1 year (Preferred) Vital signs: 1 year (Preferred)
    $32k-45k yearly est. 3d ago
  • Front Desk Agent

    Mehr Consultancy

    Guest service representative job in Bakersfield, CA

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $16.50 - $18.50 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $16.5-18.5 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    American Dynamic Systems 4.1company rating

    Guest service representative job in Bakersfield, CA

    Job Description We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support. Key Responsibilities: - Respond promptly and professionally to customer - Resolve customer complaints and issues with empathy and efficiency - Provide accurate product information and assist with orders, return -Respond promptly and professionally to customers inquiries via in person Qualifications: - Previous experience in a customer service or support role proffered - Excellent communication skills-both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and work in a fast-paced environment - A positive, patient, and professional attitude What We Offer: - Opportunities for growth and advancement - Supportive and collaborative team culture - Onboarding orientation and continuous learning opportunities
    $32k-42k yearly est. 12d ago
  • Customer Service Representative - State Farm Agent Team Member

    Isaias Ruiz-State Farm Agent

    Guest service representative job in Bakersfield, CA

    Job DescriptionBenefits: Bonus based on performance Paid time off Wellness resources State Farm Insurance Agent located in Bakersfield, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Isaias Ruiz - State Farm Agent, you will build and develop customer relationships to service our products including auto and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As a Full Time Agent Team Member, you will receive... Group Life Insurance Benefits Retirement Plan with Employer Match Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Detail oriented Proactive in problem solving Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Must be available to work the following schedule: Monday - Friday 830a-530p If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Darlene Denison-State Farm Agent

    Guest service representative job in Bakersfield, CA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to develop and maintain a digital marketing system to promote the office. As an Agent Team Member, you will receive... Simple IRA Group Life Insurance Benefits Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dennis Stitt-State Farm Agent

    Guest service representative job in Bakersfield, CA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Parental leave Training & development ROLE DESCRIPTION: As a Customer Service Representative with Dennis Stitt State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Create annual review appointments Facilitate onboarding with new customers QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Personal Lines or Life/Health License is required
    $32k-41k yearly est. 19d ago
  • (8237) Bakersfield: Customer Service Rep

    Domino's Franchise

    Guest service representative job in Bakersfield, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 60d+ ago
  • CSR

    Sully's

    Guest service representative job in Bakersfield, CA

    Job Details Sullys Food Stores - Bakersfield, CA Full-Time/Part-Time $16.50 - $18.50 Hourly None Any Customer ServiceDescription If applying through Indeed, Please do NOT use the Quick Apply option. Applications submitted via “Quick Apply” will not be considered. A Sully's employee is responsible for providing outstanding customer service to our loyal customers. Basic duties include working the cash register while multi-tasking various duties such as cleaning and stocking; all while maintaining an upbeat attitude with a smile :) Sully's is a local, family owned small business operating gas stations & convenience stores in Bakersfield, CA. We are seeking Happy, Hardworking, and Energetic people to join us in our Fast Paced & FUN Environment! * Starting at $16.50 per hour * Additional, incremental wage potential within 1st year! * Weekly Paycheck * Part Time Hours Available, Full Time Hours Earned * Advancement Opportunities * Competitive Health Benefits Package * Discounts on Store Merchandise & Gasoline * (Earn an additional $1.50 per hour for working the overnight shift at our 24 hour stores!) Sully's Promotes from Within! - If you are interested in becoming a Shift Leader, Assistant Manager, or Store Manager, you can quickly grow in our company :) SUMMARY * Maintains cheerful, friendly attitude at all times. * Works well with others, is able to take orders and follow instruction. * Keeps calm under pressure and excels in fast paced environments. * Can Multi-task and accomplish duties in an expedited fashion. * Provides sincere customer service while accurately transacting sales of fuel and merchandise. * Maintains clean and safe work premises in accordance with company standards. * Performs routine cleaning, stocking and merchandising as instructed by management. * Multiple Locations Available Sully's Coffee - 6009 Coffee Rd. Sully's Ming - 11400 Ming Ave. Sully's Olive - 9709 Olive Dr. Ming Chevron - 6601 Ming Ave. Sully's Stockdale - 250 Coffee Rd. Sully's Buena Vista - 4833 Buena Vista Rd. Sully's Heath - 16101 Stockdale Hwy UNIFORMS * A set of Uniform shirts are provided after the 90 day probationary period. * Once provided, uniform shirts are laundered weekly and maintained by the company. * Until a uniform shirt is issued, new hires will be provided an apron or loaner shirt(s). * A solid color (blue, red, or white) polo or button down shirt is required to wear underneath the apron. * Employees are required to wear a belt. * Employees are required to provide their own pants. * Pants or shorts must be solid blue, tan, or black (no cargo). Levi pants are allowed but restrictions do apply. * Neat uniform appearance and good personal hygiene must be maintained. * Bright artificial hair colors & excessive facial piercings are discouraged and may require approval from HR * Reasonable effort must be made to conceal any visible tattoos. Qualifications SKILLS AND EXPERIENCE * Ability to read, write and speak English fluently. * Ability to work with minimum supervision and stay busy in a fast-paced environment. * Arithmetic skills to accomplish customer transactions. * Professional handling of customer needs. * Capable of learning cash register and lotto machine functions * Reliably ring up transactions accurately and balance drawer PHYSICAL DEMANDS * Frequent bending, twisting and ability to lift at least 50lbs. in narrow spaces. * Ability to work unaccompanied, standing for prolonged periods and without defined break periods. * Able to accomplish continued indoor/outdoor cleaning & merchandise/supplies stocking schedules. * Ability to work for prolonged periods in walk-in coolers at 34 degrees. * Periodic exposure to all outdoor conditions at all times of the day. * Ability to speak professionally and have telephone interaction with Customers, Vendors and office personnel STANDARDS * Reliable transportation * Punctual and able for work on all shifts as assigned, at any of our store locations. * Well-organized approach to work and maintenance of work areas. * Courteous, business-like contact with co-workers, customers, vendors, and community at large. * Good communication skills & a team player in the workplace.
    $16.5-18.5 hourly 60d+ ago
  • CSR Route Driver - Sparkle

    Richard K Newman & Associates

    Guest service representative job in Bakersfield, CA

    Sparkle Uniform & Linen Service is looking for a full-time Service Department Utility to join our close-knit team. We are a 4th generation, family owned and operated company with a great reputation in our local market. The successful Service Department Utility will assist the Service Department Managers with tasks such as route delivery assistance, delivery of “specials”, inventory and counting projects, new account installations, account service and maintenance, loading and unloading of vehicles, relocation of vehicles and any other task deemed service or sales related as directed by the Service Department Managers. The Service Department Utility is responsible for providing exceptional service to an established customer base through the pick-up and delivery of uniforms, mats, towels, etc. The Service Department Utility will consistently maintain and represent a professional image of Sparkle Uniform & Linen Service through excellent customer service to our customers. Support the Service Department Management in a wide range of duties and maintain a great attendance record. It is imperative this candidate have a focus of efficiency, be on time and present each day. The duties and work will vary greatly during the day and the ideal employee will be flexible and willing to handle multiple tasks throughout the day. To the right Service Department Utility Candidate, we offer: Starting Compensation of $18.00 per hour on a full-time basis Health, Vision, and Dental insurance 401k with matching employer contributions Company provided uniforms Technical training Qualifications for a Service Department Utility include: Must be at least 21 years of age. Experience working in a fast paced, customer service focused environment. Must have a valid CA drivers license and clean driving record. Ability to handle multiple projects in an efficient and independent way. Ability to complete all necessary paperwork each day, completely and legibly. Ability to use a handheld electronic device to update and store customer information in the field. Always maintain a professional image and appearance. Great communication skills and ability to maintain a good relationship with all customers. Ability to educate customers on all services offered by Sparkle Uniform & Linen Service. Ability to follow established safety procedures in accordance with company policy. Previous industry experience preferred, but not required. Must be able to lift/move up to 75lbs. on an occasional basis. We maintain a drug-free workplace and perform pre-employment substance abuse testing. No direct calls or emails please. Only those who fill out the confidential application below will be considered View all jobs at this company
    $18 hourly 25d ago
  • Customer Service Representative

    Fiesta Auto Insurance 3.5company rating

    Guest service representative job in Bakersfield, CA

    Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you. Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P. Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings! Benefits: Hourly pay +(plus) 10-15% commission on your insurance sales. PAID TRAINING and direct deposit every Friday. Opportunity for growth into Leadership Positions Learn tax preparation and earn 10-17.5% commission on tax returns you prepare. Full-time employment with Full-time hours at 35-45 hours every week Earn commissions on DMV Registration Services. Vacation pay and health insurance (we cover 65% of the premium). 100% free dental plan and low-cost vision options. Requirements: Self-motivated team player with a positive attitude and strong work ethic. Willingness to obtain a Personal Lines Insurance Broker's License. Determined and open-minded to learn about insurance and sales strategies. Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply. Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE. Must have reliable transportation and be flexible to work at different nearby locations when needed Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM. As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA049 2090 White Ln, Bakersfield, CA 93304, USA Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Overtime Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training
    $31k-39k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Julie Franks-State Farm Agent

    Guest service representative job in Taft, CA

    Job DescriptionBenefits: Disability insurance Life insurance Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Julie Franks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $32k-42k yearly est. 28d ago
  • Customer Service Representative

    Chevron Stations

    Guest service representative job in Lost Hills, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1979 Station Address: 21981 Hwy 46, Lost Hills CA, 93249 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 4d ago
  • Guest Service Agent

    Tharaldson Hospitality 4.2company rating

    Guest service representative job in Porterville, CA

    Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $35k-42k yearly est. Auto-Apply 51d ago
  • Customer Service Representative - State Farm Agent Team Member

    Isaac Martinez-State Farm Agent

    Guest service representative job in Porterville, CA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Isaac Martinez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 27d ago
  • REP - SLOT CASINO SERVICE

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Guest service representative job in Bakersfield, CA

    Responsibilities This position is responsible for circulating throughout the assigned casino area, and serving player quests by redeeming winning voucher tickets, making change for players and assisting players with rules of the game. * Monitor daily jackpot and machine malfunctions transactions for accuracy and response time * Responsible for supervising Slot Attendants and Slot Technicians on assigned shift within assigned section * Assists in training, counseling, scheduling and evaluating direct reports * Handle employee and customer complaints and disputes * Promotes positive customer service, safety, security and creates a friendly atmosphere * Ensures that Slot Attendants work with cashiering personnel, security officers or other Hard Rock departments in regards to jackpot payouts, and exchange slips * Monitor and document all currency transaction reporting requirements * Safeguard against theft and ensures the security and integrity of all casino property * Report developments that may affect the casino operation to the Manager, Slots, Manager, Slot Technicians and/or Director, Operations * Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations * Other duties as assigned Qualifications * High school diploma or GED and some customer service experience preferred, or an equivalent combination of education and/or work experience. * This is an entry-level position. * Must be able to learn all of the games and explain rules to guests. * Must possess basic mathematical skills which include ability to add, subtract, multiply and divide, specific to position responsibilities, counting money accurately and balancing cash drawer. * Must be able to operate hand held validating unit and enter information into computer. SKILLS * Strong leadership and interpersonal skills * Excellent interpersonal, oral and written communication skills. * Meticulous, organized and accurate * Extreme confidentiality. * Familiarity with a variety of computer systems and applications. * Be flexible to work varying shifts and time schedules as needed. * Communicate effectively with all levels of employees and guests. * Manage multiple details and tasks concurrently in a changing environment. * Able to work effectively in a team environment. * Analyze and think about how possible solutions impact on the entire operation. PHYSICAL DEMANDS * Ability to stand and sit for extended periods of time. * Ability to walk distances. * Ability to lift 30 to 40 lbs. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
    $33k-37k yearly est. Auto-Apply 12d ago
  • Part-Time Customer Service Representative

    Suburban Propane 4.5company rating

    Guest service representative job in Idlewild, CA

    We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do. Responsibilities Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service Present a professional, confident and enthusiastic image to develop trusting relationships with all customers Provide high levels of customer account management by properly setting up and maintaining account information and data Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** . $18.70- $24.00 per hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications Minimum of 3 years of experience in a customer service role Minimum of a High School diploma or GED preferred Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
    $18.7-24 hourly Auto-Apply 3d ago
  • Guest Relations Agent

    Sales Match

    Guest service representative job in Bakersfield, CA

    Job Title: Remote Guest Relations Agent Hourly Pay: $17 - $23/hour We are seeking a skilled Guest Relations Agent to provide high-quality service and personalized attention to guests. You will ensure a positive and memorable experience by addressing guest needs, handling concerns, and offering tailored recommendations. If you have a passion for hospitality and enjoy making guests feel valued, apply today! Job Responsibilities: Welcome and assist guests with check-ins, check-outs, and special requests Handle guest complaints and concerns with professionalism, ensuring quick resolutions Assist with transportation, reservations, and excursions Provide information on hotel amenities, services, and local attractions Personalize guest experiences by remembering preferences and making recommendations Ensure all guest interactions are handled efficiently and courteously Maintain accurate, confidential guest records Collaborate with other departments like housekeeping and concierge Support front desk operations as needed Qualifications: High school diploma or equivalent; degree in Hospitality Management is a plus 1+ years of experience in guest relations, front desk, or customer service Excellent verbal communication and interpersonal skills Strong problem-solving abilities and calm under pressure Detail-oriented with a focus on guest satisfaction Proficiency in hotel management software and office tools Flexible availability, including nights, weekends, and holidays Perks & Benefits: Competitive hourly pay: $17 - $23 Health, dental, and vision insurance Paid time off, sick leave, and holidays Employee discounts on hotel services and accommodations Professional growth and advancement opportunities Friendly and supportive team environment
    $17-23 hourly 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Bakersfield, CA?

The average guest service representative in Bakersfield, CA earns between $25,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Bakersfield, CA

$32,000

What are the biggest employers of Guest Service Representatives in Bakersfield, CA?

The biggest employers of Guest Service Representatives in Bakersfield, CA are:
  1. Nothing Bundt Cakes
  2. Legends Global
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