Guest service representative jobs in Bismarck, ND - 72 jobs
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Guest Service Representative
Customer Service Representative
Front Desk Agent
Night Auditor
Relief CSR Driver
Ameripride Services 4.3
Guest service representative job in Bismarck, ND
The Relief Customer ServiceRepresentative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$32k-37k yearly est. 4d ago
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Night Auditor
Regency Hotel Management 4.1
Guest service representative job in Bismarck, ND
Job Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-36k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Bismarck Radisson Hotel
Guest service representative job in Bismarck, ND
Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$32k-38k yearly est. 25d ago
Customer Service Representative - Bismarck, ND
Kedia Corporation
Guest service representative job in Bismarck, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-37k yearly est. 14h ago
Customer Service Representative
Kyle Herman-Farmers Insurance Agency
Guest service representative job in Bismarck, ND
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer ServiceRepresentative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Solicits for new business via telephone, networking, and other lead sources.
Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products.
Prospecting and generating new businessthrough leads & referral sources.
Generating insurance quotes.
Provideexceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Claims follow up calls.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Schedule appointments for sales staff to meet prospective customers.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
A Property & Casualty license is preferred but will train good individual.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Works well with other employees and is a team player with a positive attitude.
$29k-37k yearly est. 17d ago
Customer Service Representative - State Farm Agent Team Member
Morgan Hayden-State Farm Agent
Guest service representative job in Bismarck, ND
Job DescriptionBenefits:
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer ServiceRepresentative - State Farm Agent Team Member with Morgan Hayden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 7d ago
Customer Service Rep(01873) - 1031 South Washington Street
Domino's Franchise
Guest service representative job in Bismarck, ND
Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 11d ago
Customer Service Representative - State Farm Agent Team Member
Roberta Storm-State Farm Agent
Guest service representative job in Bismarck, ND
Job DescriptionBenefits:
Hourly Plus Commission
License Reimbursement
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As an Customer ServiceRepresentative - State Farm Agent Team Member for Roberta Storm - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
$29k-37k yearly est. 19d ago
Customer Service Representative - State Farm Agent Team Member
Renae Haug-State Farm Agent
Guest service representative job in Bismarck, ND
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Renae Haug - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 13d ago
Customer Service Representative
Executive Air Taxi Corp
Guest service representative job in Bismarck, ND
Job Description
Executive Air Taxi Corporation is a full service FBO in Bismarck, ND. Our mission is to provide the public and our community with high-quality air transportation and aviation services. We are currently seeking a highly energetic and customer-focused individual to join our talented team as a full-time Customer ServiceRepresentative.
The ideal candidate:
Has superior customer service skills
Must be detail oriented
Has excellent time management
Has previous experience with Accounts Payables and Accounts Receivables preferred
Is proficient in Microsoft Office Suite
Job Responsibilities
As a CSR, the individual will answer phone and email communications, work alongside our Flightline team to communicate customer fuel requests, provide excellent customer service, arrange catering orders, enter fuel tickets, and complete customer transactions.
This individual must be able to work in a dynamic fast paced environment, have robust customer service skills, be a team player and be dependable. Light bookkeeping and data entry are required for this position.
Hours:
Monday-Friday 7a.m. to 4p.m. There are times when this position may require additional hours.
Check us out at *********************
#hc160970
$29k-37k yearly est. 28d ago
Customer Service Representative 4AM - 9AM Part Time
Planet Fitness-PF Baseline Fitness
Guest service representative job in Bismarck, ND
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Training & development
Job Title: Customer ServiceRepresentative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$29k-37k yearly est. 14d ago
Customer Service Representative
PGW Auto Glass
Guest service representative job in Bismarck, ND
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
• Handle phone and emails from customers pertaining to price quotes for inbound inquiries as
well as purchase quotes for vehicles considered for sale to PGW.
• Call center functions to provide quality customer service
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory which may include, data entry,
cancellations, credits, invoicing and/or customer service inquiries.
• Generate sales/buys from online leads
• May require an understanding of eBay and eCommerce sites
• Assume other duties as assigned.
Basic Qualifications
Education & Experience:
• High school degree or equivalent.
Preferred Qualifications:
• Call Center Customer service experience
• Bi-Lingual, English & Spanish.
• 2+ years of college.
Knowledge/Skills/Abilities:
• Must have good written and verbal communication skills.
• Must have good customer relations skills.
• Ability to work well with others.
• Must have the ability to work under conditions of frequent interruptions.
• Be attentive to details.
Essential Physical Demands/Work Environment:
• Work is primarily sedentary: must be able to sit for extended periods of time and use a
computer,keyboard, and mouse, frequently.
• The employee must occasionally lift and/or move up to 50 pounds.
INDPGWDRIVER
$29k-37k yearly est. 19d ago
Customer Service Representative
Bruno's Pizza
Guest service representative job in Bismarck, ND
Customer ServiceRepresentative (CSR) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent communication and multitasking skills. They should be able to take orders accurately and efficiently while exhibiting a friendly demeanor with all customers.
Responsibilities: - Answering incoming phone calls promptly and courteously - Taking accurate food orders and communicating them to the kitchen staff- Addressing customer questions and concerns with a positive attitude - Handling customer complaints and resolving issues - Taking payments and processing transactions accurately - Maintaining a clean and organized work area - Assisting with any general tasks that may be required
Requirements: - Previous experience in a customer service-related role preferred - Excellent communication and active listening skills - Ability to multitask and remain organized in a fast-paced environment - Strong attention to detail - Availability to work weekends and evenings as required
Cook duties: - Preparing and cooking menu items according to recipes - Ensuring proper preparation techniques are used to maintain quality standards - Checking food for freshness and discarding expired or spoiled food items - Monitoring stock levels of ingredients and supplies, completing orders when needed - Adhering to safety guidelines in the kitchen and in food service areas - Ensuring all equipment is used properly, maintained and cleaned on a regular basis - Providing excellent customer service to guests - Addressing customer complaints in a professional manner.
Relevant skills: - Proven experience as a cook or other related cooking or kitchen worker - Knowledge of proper food handling procedures, safety regulations and sanitation standards - Ability to read and follow recipes and instructions accurately - Flexibility in managing multiple tasks while meeting deadlines in a fast-paced environment
- Excellent verbal and written communication skills for interacting with guests. - Ability to work as part of a team in a timely and efficient manner. - Organizational skills to ensure kitchen runs smoothly, with no wasted time or resources. - Attention to detail when preparing orders and selecting ingredients. - High level of creativity in designing new recipes and menus. - Ability to lift, move or transfer heavy objects or equipment. - Knowledge of nutrition and dietary restrictions, including vegan, vegetarian and kosher diets. - Working knowledge of food inventory management. - Proven experience managing multiple orders at once while ensuring accuracy with each order.
If you enjoy working in a team-oriented, fast-paced environment and strive to provide excellent customer service, please submit your application to join our team!
$29k-37k yearly est. 60d+ ago
Customer Service Representative I
ASM Research, An Accenture Federal Services Company
Guest service representative job in Bismarck, ND
Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST
**Job Responsibilities**
+ Supports customer to submit and process transactions
+ Assists customer with identifying and resolving processing issues and website access inquires
+ Supports inbound calling, outbound calling, email, web chat and outreach to customers
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application
+ Meet Quality Assurance Requirements and other key performance metrics
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$17.75 - $17.75
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$29k-37k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Heather Fried-State Farm Agent
Guest service representative job in Mandan, ND
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 25 years of experience in the insurance industryand 10 of those with State FarmIve built an agency grounded in expertise, heart, and a strong commitment to our community. Our close-knit team of three full-time professionals (plus myself) thrives in a collaborative environment where flexibility, growth, and fun go hand-in-hand. We offer perks like PTO, a health stipend, and coverage options for life and short-term disability, making sure our team is well taken care of.
If you're looking for a meaningful career in a supportive and energized environment, wed love to meet you.
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Heather Fried - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 21d ago
Service Advisor - Customer Service Representative
Lincoln Repair
Guest service representative job in Mandan, ND
Job Description
Lincoln Repair is a fun and rewarding place to work! We love helping people by getting to know them and fixing their vehicles. We don't take ourselves too seriously, but we take our company culture VERY seriously!
Can you relate to this statement, “Strangers are just friends I haven't met yet!” if so, please APPLY NOW, you are exactly who we're looking for.
In addition to your love of interacting with people, you will be MOST successful in this position if you are a lover of ACCURACY and PROCESS.
If you love interacting with others and seek accuracy through a proven process, then you need to apply for this position RIGHT NOW!
You are the perfect person and we look forward to meeting you!
Lincoln Repair has been in business since 2016 and is the area's largest independent automotive repair shop.
This is a full-time position. Monday - Friday, 7:45AM - 5:30PM.
We offer:
Weekends Off!!
Competitive Pay
BCBS Medical Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan w/ Profit Sharing
Short-term disability and other supplemental benefits
Gym Membership
And more!
Expectations & Responsibilities:
Deliver excellent customer service.
Build, and maintain strong relationships with customers and fellow team members to establish trust and loyalty.
Learn the Lincoln Repair Way and use that knowledge to help the office and shop run smoothly.
Be willing to learn, and ultimately become, a Service Advisor.
Requirements:
Valid Driver License.
Clean driving record (be able to be covered by our company auto insurance.)
Be able to use a commercial phone system.
Proficient with typing and using a computer.
Be able to have a system to keep yourself organized and accomplish tasks in priority order.
If you have experience in the Auto industry that would be wonderful, but it is not a requirement.
#hc137247
$29k-37k yearly est. 29d ago
Front Desk Agent
Regency Hotel Management 4.1
Guest service representative job in Bismarck, ND
Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-37k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Executive Air Taxi Corp
Guest service representative job in Bismarck, ND
Executive Air Taxi Corporation is a full service FBO in Bismarck, ND. Our mission is to provide the public and our community with high-quality air transportation and aviation services. We are currently seeking a highly energetic and customer-focused individual to join our talented team as a full-time Customer ServiceRepresentative.
The ideal candidate:
Has superior customer service skills
Must be detail oriented
Has excellent time management
Has previous experience with Accounts Payables and Accounts Receivables preferred
Is proficient in Microsoft Office Suite
Job Responsibilities
As a CSR, the individual will answer phone and email communications, work alongside our Flightline team to communicate customer fuel requests, provide excellent customer service, arrange catering orders, enter fuel tickets, and complete customer transactions.
This individual must be able to work in a dynamic fast paced environment, have robust customer service skills, be a team player and be dependable. Light bookkeeping and data entry are required for this position.
Hours:
Monday-Friday 7a.m. to 4p.m. There are times when this position may require additional hours.
Check us out at *********************
$29k-37k yearly est. 34d ago
Service Advisor - Customer Service Representative
Lincoln Repair
Guest service representative job in Mandan, ND
Lincoln Repair is a fun and rewarding place to work! We love helping people by getting to know them and fixing their vehicles. We don't take ourselves too seriously, but we take our company culture VERY seriously!
Can you relate to this statement, “Strangers are just friends I haven't met yet!” if so, please APPLY NOW, you are exactly who we're looking for.
In addition to your love of interacting with people, you will be MOST successful in this position if you are a lover of ACCURACY and PROCESS.
You are the perfect person and we look forward to meeting you!
Lincoln Repair has been in business since 2016 and is the area's largest independent automotive repair shop.
This is a full-time position. Monday - Friday, 7:45AM - 5:30PM.
We offer:
Weekends Off!!
Competitive Pay
BCBS Medical Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan w/ Profit Sharing
Short-term disability and other supplemental benefits
Gym Membership
And more!
Expectations & Responsibilities:
Deliver excellent customer service.
Build, and maintain strong relationships with customers and fellow team members to establish trust and loyalty.
Learn the Lincoln Repair Way and use that knowledge to help the office and shop run smoothly.
Be willing to learn, and ultimately become, a Service Advisor.
Requirements:
Valid Driver License.
Clean driving record (be able to be covered by our company auto insurance.)
Be able to use a commercial phone system.
Proficient with typing and using a computer.
Be able to have a system to keep yourself organized and accomplish tasks in priority order.
If you have experience in the Auto industry that would be wonderful, but it is not a requirement.
$29k-37k yearly est. 60d+ ago
Night Auditor
Bismarck Radisson Hotel
Guest service representative job in Bismarck, ND
Job DescriptionJob Summary: Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits
Medical and Dental Insurance
PTO
Competitive Pay
401(k) Retirement Savings Plan
Life Insurance
Disability Insurance
Hotel Room Discounts
Ongoing Training and Career Development
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications
High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized
About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-38k yearly est. 25d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Bismarck, ND?
The average guest service representative in Bismarck, ND earns between $20,000 and $32,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Bismarck, ND
$25,000
What are the biggest employers of Guest Service Representatives in Bismarck, ND?
The biggest employers of Guest Service Representatives in Bismarck, ND are: