Guest service representative jobs in Bloomington, MN

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performs other related duties as assigned Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience highly preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements: Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs. Occasionally climbing company approved step stool to access Anti-Freeze containers Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs) Pushing/pulling hand trucks or jacks to move product in and out of trucks Administrative duties as assigned All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. Average Annual Earnings : $55,000-$75,000 The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Join Crystal Clean as an Antifreeze Sales & Service Representative! Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success! Why Choose CC? At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine. What You'll Do: Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers. Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment. Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency. Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads. Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements. What We're Looking For: Effective Communicator: Strong communication skills with an eye for detail. Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively. Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment. Experienced: Route sales experience is highly preferred, but not required. Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift hoses weighing up to 40lbs and occasionally climb to access containers. Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks. Must pass a pre-employment physical and drug screening. Work Environment: Work in varied environments with a range of noise levels. Frequent physical activity, including bending, lifting, and climbing. Why You'll Love Working with Us: Competitive Salary: Attractive pay with performance incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Advancement: Opportunities for growth and professional development. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Make a Difference? If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work

The Guest Experience Representative serves as a first point of contact by greeting and assisting all individuals entering the campus to ensure remarkable patient and family experience. Service is consistently provided from entry to exit. Responsible for greeting and wayfinding to patients, visitors, and vendors, and provide transport assistance from curbside to facility when needed. Enhances Hudson Hospital's customer service image by addressing the broad spectrum of needs, and/or concerns and completes in a professional, friendly, and efficient manner. Partners with hospital departments and leaders to deliver excellent service to patients, visitors, families, vendors, and staff with minimal supervision. Provides assistance in partnership with clinical staff and security, to maintain a safe and secure campus. MINIMUM QUALIFICATIONS: * Minimum 2 years of customer service experience. PREFERRED QUALIFICATIONS: * High School Diploma/GED * Previous experience with multi-phone line system, Microsoft Office, electronic medical records Benefits: At Hudson Hospital & Clinic, we offer competitive wages and an excellent benefits package (0.5 FTE or greater) that includes: * Health, vision and dental insurance * 403b retirement program * Competitive paid time off (PTO) * Short-term disability pay, long-term disability and life insurance options * Flexible spending accounts (FSAs) * Education reimbursement * Employee assistance programs (EAP), an employee well-being program * Free parking * Employee recognition and rewards. About Hudson Hospital & Clinic: Hudson Hospital & Clinic is part of HealthPartners, a comprehensive health care system serving more than 1.2 million patients across Minnesota and western Wisconsin. Hudson Hospital & Clinic has been a trusted caretaker of the Hudson, Wisconsin community for 70 years, working closely with our partner hospitals and clinics in the St. Croix Valley. Our team includes around 433 employees, more than 70 providers, and 30 volunteers, offering a full range of hospital, primary, and specialty care services. We are an award-winning hospital, located just off I-94 between the Minnesota and Wisconsin border, where you'll find exceptional, personalized care at Hudson Hospital & Clinic. Join us and become a partner for good, helping to improve the health and wellbeing of our patients, members, and the community we serve.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guestsduring the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Guest Experience Representative DEPARTMENT: Guest Experience REPORTS TO: Guest Experience Supervisor FLSA STATUS: Part-time, Hourly, Non-Exempt, Union UNION: Teamsters Local 638 UNION PAY RATE: $17.75/hour Summary A candidate for this position promotes a positive and professional image at all times. This individual is responsible for providing world class customer service and hospitality to all guests entering U.S. Bank Stadium. This individual understands that they have the ability to impact each guest's experience and does everything that they can to enhance the experience while abiding by company policies. Essential Duties and Responsibilities Include the following. Other duties may be assigned. Meet and greet all guests entering U.S. Bank Stadium, check for valid tickets when necessary. Be personal and pro-active in aiding all guests with the highest level of customer service and hospitality. Assist guests by providing accurate directions to seating sections and key attractions within U.S. Bank Stadium and surrounding areas i.e. Plazas, Park, Light Rail. Establish and maintain cooperative relationship with those contacted in the course of work. Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff. Retain an extensive knowledge of U.S. Bank Stadium layout, seating Sections, key venue attractions, key venue personnel identity, and emergency activity procedures. Enforce stadium and league rules, regulations, and policies. Provide immediate assistance to and emergency notification of guests in the event of an accident or injury. In the event of an emergency, assist in evacuating U.S. Bank Stadium, while maintaining a calm, professional demeanor. Monitor all public areas to maintain order and safety. Perform daily safety and security checks within assigned area as well as throughout the stadium; report all substandard or inadequate findings to supervisory staff. Cohesively work in conjunction with other departments, including Minneapolis Police Department, security, food service, box office, retail, parking, custodial/housekeeping, and maintenance. Perform additional functions and activities as directed by the Guest Experience Manager Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Education and/or Experience High School Diploma or GED Previous experience in venue events. Previous experience in a customer service role. Skills and Abilities Good written and verbal skills. Ability to prioritize multiple projects. Demonstrate problem-solving and communication skills. Excellent organizational, planning, and problem-solving skills. Supervisory experience preferred. Professional presentation, appearance, and work ethic. Other Qualifications Must be age 18 or older. Nice, warm, and courteous. Have strong interpersonal skills and able to provide excellent customer service and hospitality. Communicate articulately. Maintain a professional appearance and grooming. Able to stand for long periods of time. Walk long distances and climb stairs. Must be a team player who is able to work well in a fast-paced environment. Must be available to work ALL Vikings home games and all of the major and/or ticketed U.S. Bank Stadium events. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job requires employee to function in a high activity and heavily crowded professional sports venue. May work at heights. Employee could be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/downstairs. The employee is occasionally required to stoop, kneel, crouch, or sit. The employee must occasionally lift and/or move up to 45 pounds. Employee may be asked to work at heights. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job DescriptionSalary: $17 per hour, plus tips Guest Service Representative Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, wed love to meet you. We are looking for aGuest Service Representativeto join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service. Responsibilities: Retail sales and product merchandising/organizations Coordinating and booking grooming appointments Supporting owners with the self-serve dog wash process Must Haves: Trustworthy Strong work ethic and works well independently Enjoys cleaning and working in a clean, safe environment Strong attention to detail Loves connecting with both humans and dogs Values the importance of strong customer service knows that every interaction can make someones day! To have an edge on the competition, apply here: ********************************************************************* Job Types: Full-time, Part-time Compensation:$17 Plus Tips Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs youd get to spend time with.

Terratron, Inc. offers a competitive benefit package to all full-time associates that includes: Medical, Vision, Dental, and Life insurance Company-funded Short Term Disability insurance 401(k) with employer matching Paid time off 50% discount at all Terratron food and beverage outlets Worldwide Discounts for Hotel stays! Free parking by Minneapolis/St. Paul Airport Free uniforms Mall of America Discount Booklet Now offering DailyPay! Ask your Recruiter for more details ADP Discounts, including Child Care, Electronics, Tickets, Flights, Rental Cars, and More!! JOB SUMMARY Our Guest Service Representatives serve as our main point of contact for all guest requests. This person is responsible for greeting and assisting our guests. Some things that will be expected are verifying reservation information, financial transactions, and providing excellent guest satisfaction and customer service. If you have the heart to serve and a contagious smile, we want you! Who Are You? You are a guest focused, friendly and outgoing team player You are a highly dependable and organized individual with the ability to multi-task You are professional and like to have fun at work You can communicate verbally and in writing You have the spirit to serve You are motivated and able to work independently What Essential Skills Do You Have? Reliable, self-motivated and responsible time management Available to work a flexible schedule, including weekends, holidays, days and nights Ability to work with cleaning chemicals and maintain sanitary conditions Strong skills in oral and written communication and computer knowledge Cash handling skills This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities! Job Responsibilities Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner Ensures reservations are taken correctly and courteously Must be proficient in computer operating system Available at all times to deal with guest issues in a professional manner Notify General Manager or equivalent immediately of any guest, employee, or cash concerns Supervise property staff as needed Ensure compliance of safety and security standards Reports to the Regional Operations Manager in General Manager absence Responsible for bank deposits in General Manager absence Identify and follow up on life/safety issues and inspection issues Notify General Manager or equivalent immediately of any safety and/or security violations of policy Leave all desk and office areas in a clean and in a neat manner Handle administrative duties as assigned Take responsibility for insuring that property is always clean and free of any trash and debris Skills/Experience Previous hospitality experience preferred but not required Any combination of education and experience equivalent to high school diploma Any other combination of education, training or experience that provides the required knowledge, skills and abilities Ability to read, understand, interpret information found in a variety of reports and other internal hotel information Ability to read, speak, write in an efficient manner in order to interact with guests and staff Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.) Ability to compose and express thoughts in a clear and concise way to ensure effective communication Ability and flexibility to work long hours on a regular basis and as business conditions demand Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems Mental and Physical Demands Indoor work with hard and carpeted surfaces Standing for eight (8) hour shifts This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Exposure to extreme weather conditions, cold and heat Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time) Use of computer terminal, which requires extensive eye contact with a video display terminal Travel Demands Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance. Perks & Benefits Easy to follow training programs & supportive team throughout the onboarding process Health, dental, vision, life and disability insurance for Full-time Employees 401k with company match PTO for Full-time employees Sundays off and No late shifts! Flexible schedules The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

PURPOSE: To act as an ambassador of Mall of America and provide solutions and support to guests so they have a positive experience in and around the Mall. ESSENTIAL DUTIES AND RESPONSIBLITIES: Provide all callers and visitors to the guest service locations with prompt and courteous service. Greet guests in a professional manner, uncover the guests' needs, and problem solve with them. Assist guests with equipment rentals, Mall directions, and general questions about Mall of America. Assist guests with trip planning, including giving guidance about the Mall and surrounding area. Utilize all resources available to fully resolve guests' concerns. Able to accurately perform cash handling procedures, including returns and other transactions, on Mall of America point of sale systems. Assist guests in-person at desks, on the phone, and online chat. Actively listen and respond to guest concerns while maintaining a professional and calm demeanor. Communicate clearly while working in a team environment. Ensure overall cleanliness and safety of the work area, equipment, and rentals. Follow Mall of America procedure to properly catalog and organize lost and found items. Switch and reprioritize tasks based on guest and business need. Persistently troubleshoot and problem solve while working on difficult tasks. Cross train with other Mall departments and regularly be assigned to assist as needed. Work a flexible shift, holidays, events, weekends, and high demand days. Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Must be at least 16 years of age. Outstanding guest service skills. Excellent listening and written and verbal communication skills. Previous guest service experience preferred. Previous cash handling experience preferred. Strong drive to provide excellent guest experiences and promote MOA LOVE! moments. Proficiency in Microsoft Office Suite. Basic computer literacy skills. Able to adapt to varying situations on a day-to-day basis. PHYSICAL JOB REQUIREMENTS: While performing the duties of this job, the team member will frequently be required to speak and listen to guests in order to understand their needs and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include frequent close vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, and other visual stimuli. Team member must be able to look at and focus on computer screens for extended periods of time. Walk: Occasionally, about 50% of the time Stand: Frequently, about 75% of the time Sit: Infrequently, about 25% of the time Bend/Stoop: Occasionally, about 50% of the time Kneel/Squat: Infrequently, about 25% of the time Reach Above Shoulders: Infrequently, about 25% of the time Lift: Infrequently, about 25% of the time Push/Pull: Occasionally, about 50% of the time Twist: Infrequently, about 25% of the time Move: Occasionally, about 50% of the time Carry, up to 15lb: Infrequently, about 25% of the time Dexterity: Continuously, about 90% of the time Use of at least one hand Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Full-time, Part-time Description SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America is looking for a Front Desk Agent to join our team! This individual would need to have PM Availability on Thursday, Friday, Saturday and Sunday. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees About Us: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity, respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $17.00 to $18.00 an hour

Buck Hill Ski and Snowboard Area is seeking an enthusiastic and customer-focused Guest Services Representative to join our team. In this role, you will be responsible for selling lift tickets, rental equipment, merchandise, gift cards, ski/snowboard lessons and season passes, as well as assisting customers both in person and over the phone. Your primary goal will be to provide exceptional service and ensure a positive experience for all guests. Requirements Sales and Transactions: Sell lift tickets, rental equipment, merchandise, gift cards, and season passes to guests. Operate the POS system to process payments accurately and efficiently. Upsell and promote additional services and products to enhance the guest experience. Ensure all transactions are recorded correctly and maintain accurate sales records. Customer Service: Greet guests warmly and provide information about Buck Hill's offerings and services. Assist customers with their purchases and answer any questions they may have. Address and resolve guest inquiries, concerns, and complaints in a professional and courteous manner. Provide support to guests over the phone and in person, ensuring their needs are met promptly. Administrative Duties: Maintain accurate records of sales, reservations, and guest information. Handle cash, credit, and other payment methods securely and responsibly. Ensure that all necessary paperwork and documentation are completed and filed correctly. Monitor and manage inventory levels of tickets, rental equipment, and merchandise. Facility Management: Ensure the ticket office and surrounding areas are clean, organized, and presentable. Restock brochures, forms, and other informational materials as needed. Communication: Relay important updates and information to guests and team members. Coordinate with other departments to ensure seamless operations and guest satisfaction. Provide clear and concise information regarding lesson times, meeting points, and equipment rentals. Safety and Compliance: Adhere to all Buck Hill Ski and Snowboard Area policies and procedures. Ensure compliance with safety protocols and regulations. Assist with emergency procedures and incident reporting as needed. General Support: Provide general administrative support to the Ticket Office and SnowSports Center teams. Assist with special events and activities as required. Perform other tasks as assigned by the manager to ensure smooth operations. Qualifications Experience: Previous experience in a customer service or sales role is preferred. Experience in a ski resort or recreational facility is a plus. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using POS systems and other computer applications. Ability to handle multiple tasks simultaneously and work well under pressure. Physical Requirements: Ability to work in an indoor/outdoor environment. Physical stamina to assist with equipment and participate in various operational tasks as needed. Benefits Employee Season Pass/Buddy Pass 20% off regular-priced Buck Hill merchandise 50% off Main Chalet food purchases Free group lesson for employee while off the clock Salary Description $13.00/hr.

Residence Inn Eagan - Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description Omni Viking Lakes Hotel is seeking a Front Desk Agent. This position is responsible for providing a five-star welcome and departure experience to each guest, as well as serve as a hotel ambassador throughout the guest's stay. This team member will make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, settling guest accounts upon check-out, resolving guest issues, and completing special requests. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Salary for this position starts at (based on experience): $18.00/hour. Full Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Viking Lakes reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities · Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures · Empathetically listen to guest inquiries and provide appropriate responses. · Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) · Supports new Omni Safe and Clean protocols throughout the hotel to support Omni's Covid-19 related sanitation protocols. · Block rooms in the computer and follow through on designated requirements. · Pre-register designated guests and prepare key packets. · Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) · Maintain confidentiality of all guests and hotel information · Employ attention to detail to ensure security of guest room access. · Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments. · Maintain guest history files on all guests. · Expediently accommodate any room changes. · Document all guest requests, complaints, or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction. · Issue safe deposit boxes to guests and ensure security of key. · Monitor, send and distribute guest faxes. · Generate, print, and distribute daily and weekly reports. · Resolve discrepancies in the room status report with Housekeeping. · Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions. Qualifications · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone · Ability to input information accurately and efficiently into computer systems. · Ability to work cohesively with co-workers both within and outside of your department. · Ability to compute accurate mathematical calculations. · Ability to think clearly, quickly and make concise decisions. · Ability to prioritize, organize and follow up. · Ability to work well under pressure, dealing with many arrivals and departures within a short period of time. · Previous customer service experience · Previous hotel front desk experience is strongly preferred. · Previous cashiering experience is preferred. · Fluency in a foreign language is preferred. · Previous guest relations training is preferred. Physical Requirements: · Stand or walk for an extended period or for an entire work shift. · Requires repetitive motion. · Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Working Environment: · Interior of hotel · Outdoors in parking area. · Occasional travel around property with exposure to outside weather conditions. · Exposure to hazardous chemicals Tools & Equipment: · Radio, computer, printer, copier, telephone Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Property Description Emery Hotel, Autograph Collection, located in the heart of Minneapolis, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxury boutique hotel that offers unique experiences and exceptional service to our guests. With positions available in front desk, housekeeping, food and beverage, guest services, and more, there are abundant opportunities for career growth and advancement. Our hotel features stylish and contemporary design, upscale facilities, and a vibrant atmosphere, creating an exciting work environment. As a member of the Emery Hotel team, you'll have the chance to provide personalized service to our guests, work in a creative and innovative team, and be a part of the prestigious Autograph Collection by Marriott brand. Join us in delivering unparalleled hospitality experiences and become a valued member of our team at Emery Hotel, Autograph Collection in Minneapolis! Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $18.00 - USD $18.00 /Hr.

Job Description The Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent. The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for providing exemplary services to the guests upon every entry in the hotel, during their entire stay, and upon departure. Accommodates guests of the hotel by performing the following duties: Register and process guests using Opera and other various software systems. Accommodate guest's requests and phone calls in a friendly and discreet manner. Follow established policies and procedures. Anticipate ways to increase guest satisfaction. Clearly dispatch and communicate with all hotel staff (Engineering, HR, Sales, and Food & Beverage). Maintain and accurate handover log for the next shift, noting pending services for guests. Maintain a clean and neat front desk area. Encourage guests to enroll in the Marriott Rewards Program. Knowledge of surrounding attractions, restaurants, directions and ability to make recommendations to guests. Adapt to special, high-pressure and sometimes unexpected situations. Assist in various projects and office related tasks as needed. Answer phones in a courteous and efficient manner according to the Marriott International standards. Organize, confirm and process guest check-ins/ check-outs and adapt for any changes. Secure payment, verifying and adjusting billing as needed. Provide guests with room and hotel information, directions, amenities and local interests. Run daily reports, reviewing to see what needs to be communicated to the next shift's staff. Complete cashier and closing reports, counting the bank at the end of each shift securely. Accept and record wake-up calls, delivering to the right department. Communicate any emergency, lost item or theft to proper security staff and/or authorities. Keep contingency lists in case of emergency and communicate any necessary messages. PHYSICAL REQUIREMENTS: Stand and walk for up to 4 hours in length. Lift up to 15 pounds regularly and up to 50 pounds as needed when assisting with luggage. Spend extended lengths of time viewing a computer screen. Operate office equipment such as: computer, printer, multi-line phone, fax machine, filing cabinets, and others as needed. Stoop, push, twist, turn, upward reaching, stretch, crouch, sitting, grasping, climbing stairs, bend, squat and perform repetitive motions. Other duties may be assigned. QUALIFACTIONS: High school education and relevant training and experience preferred. Must possess computer skills (programs such as Microsoft Office, etc.) Strong verbal and written communication; must be able to speak, write and understand English. Scheduling flexibility to include days, nights, weekends and weekdays. Regular and dependable attendance is required. Attendance at scheduled meetings and training sessions is required. Understand and communicate the Scalzo Hospitality Core Values. Knowledge of applicable Federal, state and local health, safety, and legal regulations. Your Experience Matters and Makes a Difference! Our Core Values: Guest Service Focused • Consistency • Pride • Ownership

The Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent. The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for providing exemplary services to the guests upon every entry in the hotel, during their entire stay, and upon departure. Accommodates guests of the hotel by performing the following duties: Register and process guests using Opera and other various software systems. Accommodate guest's requests and phone calls in a friendly and discreet manner. Follow established policies and procedures. Anticipate ways to increase guest satisfaction. Clearly dispatch and communicate with all hotel staff (Engineering, HR, Sales, and Food & Beverage). Maintain and accurate handover log for the next shift, noting pending services for guests. Maintain a clean and neat front desk area. Encourage guests to enroll in the Marriott Rewards Program. Knowledge of surrounding attractions, restaurants, directions and ability to make recommendations to guests. Adapt to special, high-pressure and sometimes unexpected situations. Assist in various projects and office related tasks as needed. Answer phones in a courteous and efficient manner according to the Marriott International standards. Organize, confirm and process guest check-ins/ check-outs and adapt for any changes. Secure payment, verifying and adjusting billing as needed. Provide guests with room and hotel information, directions, amenities and local interests. Run daily reports, reviewing to see what needs to be communicated to the next shift's staff. Complete cashier and closing reports, counting the bank at the end of each shift securely. Accept and record wake-up calls, delivering to the right department. Communicate any emergency, lost item or theft to proper security staff and/or authorities. Keep contingency lists in case of emergency and communicate any necessary messages. PHYSICAL REQUIREMENTS: Stand and walk for up to 4 hours in length. Lift up to 15 pounds regularly and up to 50 pounds as needed when assisting with luggage. Spend extended lengths of time viewing a computer screen. Operate office equipment such as: computer, printer, multi-line phone, fax machine, filing cabinets, and others as needed. Stoop, push, twist, turn, upward reaching, stretch, crouch, sitting, grasping, climbing stairs, bend, squat and perform repetitive motions. Other duties may be assigned. QUALIFACTIONS: High school education and relevant training and experience preferred. Must possess computer skills (programs such as Microsoft Office, etc.) Strong verbal and written communication; must be able to speak, write and understand English. Scheduling flexibility to include days, nights, weekends and weekdays. Regular and dependable attendance is required. Attendance at scheduled meetings and training sessions is required. Understand and communicate the Scalzo Hospitality Core Values. Knowledge of applicable Federal, state and local health, safety, and legal regulations. Your Experience Matters and Makes a Difference! Our Core Values: Guest Service Focused • Consistency • Pride • Ownership

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. *$18.00/hour *FT or PT Availability Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

APPLY HERE- ******************************************************************************************************************* [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $18 per hour. We are currently hiring for part-time shifts. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents. Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well alone and enjoys a fast-paced environment. Making eye contact and being welcoming are a must! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements are available for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the position pays $18 per hour. Historically, it pays $17 per hour to $18 per hour.

Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we'd love to meet you. We are looking for a Guest Service Representative to join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service. Responsibilities: Retail sales and product merchandising/organizations Coordinating and booking grooming appointments Supporting owners with the self-serve dog wash process Must Haves: Trustworthy Strong work ethic and works well independently Enjoys cleaning and working in a clean, safe environment Strong attention to detail Loves connecting with both humans and dogs Values the importance of strong customer service - knows that every interaction can make someone's day! To have an edge on the competition, apply here: ********************************************************************* Job Types: Full-time, Part-time Compensation: $17 Plus Tips Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs you'd get to spend time with.

Job DescriptionDescription: SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America is looking for a Front Desk Agent to join our team! This individual would need to have PM Availability on Thursday, Friday, Saturday and Sunday. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees About Us: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity, respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.