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Guest service representative jobs in Boise, ID

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  • CSR $ 20 - 22/hr

    Adecco 4.3company rating

    Guest service representative job in Boise, ID

    Adecco is immediately hiring multiple Customer Service Representatives for a successful online retailer based in Eagle, Idaho! We're hiring a full-time Customer Service Representatives to join our in-person team (Monday-Friday, 9am-5:30pm, with occasional Saturdays) with pay $20-22/hr. depending on experience. As a CSR, you will handle inbound calls, assist customers with product info, and resolve issues with empathy and efficiency. Ideal candidates are detail-oriented, tech-savvy, and thrive in a high-volume, phone-heavy role. Requirements: 1+ year of office-based customer service experience or client sales & service Strong communication and multitasking skills Experience with multi-line phones and CRM systems Clean background and credit history (no collections, bankruptcies, or late payments) and clean drug test High School Diploma or equivalent Preferred: Comfortability with using the latest technology Call Center Experience Management Experience What's in it for you? Competitive Weekly Pay $20-22/hr. DOE Client-catered lunches Generous Referral Bonuses Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-22 hourly 5d ago
  • Customer Service Representative - Boise

    Geary Pacific Corporation 4.5company rating

    Guest service representative job in Boise, ID

    Job Details 18 Boise - Boise, ID Full Time DayDescription You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour
    $18-21 hourly 11d ago
  • Grove Hotel FULL TIME Front Desk Agent

    Block 22

    Guest service representative job in Boise, ID

    Experts in the art of hospitality, The Grove Hotel and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Front Desk Agent at The Grove Hotel, you'll deliver personalized service with poise and professionalism, setting the tone for a seamless and elevated guest experience. Key Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check-in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Keeps updated knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Requirements • Previous experience in hospitality preferred. • Excellent interpersonal, verbal and written communication skills. • Exceptional organizational skills and attention to detail. • Familiarity with local area with the ability to provide directions and maps to local attractions and destinations. • Proficient with Microsoft Office Suite and industry related software. • Availability to work weekends and holidays. Physical Requirements: • Prolonged periods of standing at front desk and working on a computer. • Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities creating memorable experiences through integrity and teamwork. Salary Description $16 - $18 /hourly DOE
    $16-18 hourly 60d+ ago
  • Front Desk Agent

    Hotel 28

    Guest service representative job in Boise, ID

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Requirements • Experience in a hotel or a related field preferred. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. Salary Description $16-$18 / Hour
    $16-18 hourly 60d+ ago
  • Customer Service Representative

    Marking Services 4.0company rating

    Guest service representative job in Meridian, ID

    Job Details Meridian, ID Full TimeDescription The primary responsibilities of the Customer Service Representative are to provide outstanding customer service, sales and administrative support to the Sales Team by processing orders, effectively resolving customer issues and supporting the Sales team as needed. Collaborates with Sales Team to understand and build lasting relationships with our customers. POSITION DUTIES AND RESPONSIBILITIES: Provides exemplary customer service-- including researching customer request to provide quotes, process orders, request layouts and files, and retrieves any additional information to complete orders. Upholds company standard by responding to customer's inquiry in a timely manner. Maintains understanding of MSI pricing, products, product usage and procedures. Provides product information to customers consistently emphasizing MSI's value proposition. Proactively communicates with customer to ensure all commitments and obligations for the customer are met and/or exceeded throughout the project/order and provides ongoing support to ensure that needs are met. Responsible for problem resolution that meets and exceeds customer expectations. Creates and maintains complete and accurate customer information, files, and layouts. Additional duties as assigned. Qualifications High School Diploma or GED and/or equivalent experience. Minimum of 2-3 years prior customer service experience. Strong demonstrated competence in proactive problem solving. Takes initiative and can handle multiple priorities at any given time. Proficient in MS office products. Solid Excel skills are preferred. Exhibit above average organizational skills, multitasking skills and can recognize and deal appropriately with priorities. PHYSICAL DEMANDS AND WORK ENVIRONMENT: There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when production demand is at high levels. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
    $26k-33k yearly est. 54d ago
  • Hotel Front Desk Agent

    La Quinta Inn & Suites Boise

    Guest service representative job in Boise, ID

    La Quinta Inn & Suites is currently hiring for a full-time Hotel Front Desk Agent to work the swing shift in the Boise Town Square, ID area. We pay our Hotel Front Desk Agents a competitive wage of $15.50-$16.50/hour. In addition to competitive pay and our supportive company culture, we offer the following benefits: A 401(k) Health Dental So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! ABOUT LA QUINTA INN & SUITES Hospitality is what we are all about! Our "Here for You" service shines as we ensure our guests feel right at home with several great amenities, including freshly baked cookies every evening. We offer comfortable accommodations and outstanding staff that ensure every stay is memorable - in the best way! Our employees are at the heart of what we do. We want every team member to feel valued and appreciated. We make that happen by offering flexible schedules, a fun work environment, and generous benefits. Working together is the foundation of our success, and one of the reasons our team loves coming to work here! DAY-TO-DAY This full-time position typically works the swing shift. As a Hotel Front Desk Agent, you are the face of our hotel during the swing shift! You assist with customer service duties such as answering the phone and assisting guests with directions and other questions. You cheerfully greet guests as they walk through the door, always making sure they feel welcome. You also keep the front desk area clean and presentable. Meeting guests and helping them have the best experience possible fills you with great satisfaction! OUR IDEAL HOTEL FRONT DESK AGENT Dependable - someone who guests and team members can rely on Organized - able to effectively prioritize and delegate multiple tasks Customer service-oriented - has a positive, friendly disposition towards clients and customers Hospitality-driven - willing to provide top-notch service to everyone If this sounds like you, keep reading! REQUIREMENTS FOR A HOTEL FRONT DESK AGENT Excellent customer service skills If you meet the above requirements, we need you. Apply today to join our hospitality team full-time! Location: 83704
    $15.5-16.5 hourly 60d+ ago
  • Hotel Night Auditor

    Innventures Hotel Mgmt Co 3.4company rating

    Guest service representative job in Boise, ID

    id="is Pasted" width="858"> Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Plumbing Solutions of Idaho 3.8company rating

    Guest service representative job in Meridian, ID

    Job Description Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) High school diploma Customer support experience OR experience as a client service representative Strong phone contact handling skills, including the ability to actively listen Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642
    $17-20 hourly 8d ago
  • Client Services Representative

    Paylocity 4.3company rating

    Guest service representative job in Meridian, ID

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Meridian, ID Compensation: $23.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required * Bachelor's degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience * Proficiency in Microsoft Office suite * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Self-starter with the ability to handle multiple projects at once. * Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred * CPP, FPC, APA, and/or SHRM-CP certified * Experience in customer service or previous client interfacing role * Experience in payroll and/or call center environment Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $23 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
    $23 hourly 25d ago
  • Night Auditor - Part-Time Opening

    Twenty Four Seven Hotels

    Guest service representative job in Boise, ID

    SpringHill Suites Boise West/Eagle is currently seeking an experienced Night Auditor. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns ! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities: id="is Pasted"> Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay Balance & account for all daily cash and charge transactions Review & analyze all adjustments Post room, tax and miscellaneous charges to guest folios Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers Inform general manager of control issues Follow audit binder and checklist required for duties and timelines Ability to multi-task and prioritize Flexibility- must anticipate regularly scheduled weekend and evening hours Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience: id="is Pasted"> High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist; OR 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major Our Perks & Benefits: Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. Health Coverage Medical, Dental, and Vision insurance Ancillary Benefits to support your well-being 401(k) with company contribution Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) Paid Sick Leave to take care of yourself when needed (based on FT or PT status) Career Growth & Support On-the-job training and mentorship Clear pathways for advancement within the company Extra Perks Associate Referral Program - get rewarded for bringing in top talent Hotel Discounts - enjoy the exclusive rates at our properties Daily Pay - Access to your pay when you want it! #HCareers id="is Pasted"> ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice. For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws id="is Pasted"> Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants. Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.
    $30k-37k yearly est. Auto-Apply 26d ago
  • Customer Service Representative

    Ace Handyman Services Meridian

    Guest service representative job in Meridian, ID

    Customer Service Professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Customer Service Representatives to ensure efficient and smooth daily operations.In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!Here is just some of what we have to offer: Competitive pay ranging from $16-$20 per hour Vacation Paid holidays Performance bonuses Cell phone reimbursement Company credit card Flexible scheduling Advancement and growth opportunities Regular pay reviews Plus more! Job ResponsibilitiesAs an Customer Service Representative, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.Your specific duties in this role will include: Respond to job leads in a timely manner Coordinating the schedule and material ordering for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Performing paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with an administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: High school diploma or GED 3-5 years of administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus Build fun and rewarding career with an industry leader! Apply now! Compensation: $16.00 - $20.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
    $16-20 hourly Auto-Apply 60d+ ago
  • Participant Services Representative I

    ASM Research, An Accenture Federal Services Company

    Guest service representative job in Boise, ID

    **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent

    Towneplace Suites Nampa Id

    Guest service representative job in Nampa, ID

    Job Description At TownePlace Suites by Marriott in Nampa, ID, we're looking for a warm, service-oriented part-time Front Desk Agent to join our customer service team. If you thrive in a fast-paced hospitality environment, love creating memorable guest experiences, and want to be part of a trusted Marriott property, this is the right customer service opportunity for you! WHAT'S THE SCOPE? This part-time hospitality role offers a pay range of $15.25 - $16.25/hour based on experience. This is a part-time position with flexible hours, including nights, weekends, and holidays as needed. Whether you're starting your hospitality career or looking for a schedule that works around your life, we'll ensure you're set up for success. YOUR CONTRIBUTIONS MATTER As a part-time Front Desk Agent, you will start your day ready to welcome guests and make their stay unforgettable. From the moment they arrive, you'll greet them warmly and professionally, ensuring their check-in is smooth and efficient. Throughout your shift, you will manage reservations, assign rooms, and process payments seamlessly using the hotel's property management system. Guests will rely on you as their go-to resource for any inquiries or concerns, and you'll resolve them promptly with a friendly demeanor. By the end of your shift, you'll leave knowing you've played a key role in creating exceptional guest experiences that reflect Marriott's high standards. WHAT'S REQUIRED FOR A FRONT DESK AGENT? Hotel experience (Marriott experience is highly desired) Strong communication and customer service skills Proficiency with property management systems and basic computer applications Ability to work flexible hours, including nights, weekends, and holidays Friendly and professional demeanor with a knack for handling guest concerns calmly and efficiently Ability to multitask and thrive in a fast-paced environment ABOUT US We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one! JOIN US! Take the first step toward joining our customer service team at TownePlace Suites! Our 3-minute, mobile-friendly initial application makes it easy to apply today. Don't wait-start your journey in hospitality with us now! Job Posted by ApplicantPro
    $15.3-16.3 hourly 26d ago
  • Customer Service Representative

    Handyman Connection of Boise, Id 4.5company rating

    Guest service representative job in Meridian, ID

    Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************
    $1k monthly 7d ago
  • Guest Services Event Staff | Part-Time | Ford Idaho Center

    Oak View Group 3.9company rating

    Guest service representative job in Nampa, ID

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role will pay an hourly wage of $12 to $15. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities When gates open, welcome our fans with a great smile and helpful attitude Scan event tickets ensuring that the proper ticket is being used to gain entry Assist fans in locating their ticketed seats Being alert and proactive to potential hazards and reporting incidents when they occur Monitor your assigned area for issues and opportunities to make lasting memories for our fans Respond to all guest concerns/complaints promptly and in a professional manner Assist guests in ADA accessible seating sections Enforce all building policies and procedures to ensure a safe environment for all guests Manage the foot traffic flow of large crowds Check identification of guests to verify age requirements for purchase of alcohol. Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor Qualifications Experience in a hospitality or entertainment environment is preferred You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a POSITIVE attitude while handling difficult situations. Flexible schedule: Availability to work nights and weekends Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly Auto-Apply 1d ago
  • Guest Service Expert

    Smashburger 1588 Caldwell & Karcher

    Guest service representative job in Nampa, ID

    Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************
    $17k-24k yearly est. 60d+ ago
  • CSR $ 20 - 22/hr

    Adecco 4.3company rating

    Guest service representative job in Meridian, ID

    Adecco is immediately hiring multiple Customer Service Representatives for a successful online retailer based in Eagle, Idaho! We're hiring a full-time Customer Service Representatives to join our in-person team (Monday-Friday, 9am-5:30pm, with occasional Saturdays) with pay $20-22/hr. depending on experience. As a CSR, you will handle inbound calls, assist customers with product info, and resolve issues with empathy and efficiency. Ideal candidates are detail-oriented, tech-savvy, and thrive in a high-volume, phone-heavy role. Requirements: 1+ year of office-based customer service experience or client sales & service Strong communication and multitasking skills Experience with multi-line phones and CRM systems Clean background and credit history (no collections, bankruptcies, or late payments) and clean drug test High School Diploma or equivalent Preferred: Comfortability with using the latest technology Call Center Experience Management Experience What's in it for you? Competitive Weekly Pay $20-22/hr. DOE Client-catered lunches Generous Referral Bonuses Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-22 hourly 5d ago
  • CY Front Desk Agent

    Block 22

    Guest service representative job in Boise, ID

    Full-time Description Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service! Checking people in and out. It's a no brainer, right? Often during the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day. Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone every day. Enjoy solving problems independently and as part of a team Be comfortable using a computer Handle cash and credit card transactions accurately and confidently Perform other job-related duties as assigned Requirements Must have excellent English communication skills and be able to read, write and speak fluently. Education: High School Education or equivalent experience. Experience: Customer Service background preferred but not required. Ability to operate computer, cash register and calculator Ability to work well as part of a team or on your own and can solve problems independently Project a professional image at all times through appearance, dress, and behavior. Capability to manage multiple tasks simultaneously while maintaining attention to detail Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations. Physical Requirements: Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds. Prolonged periods of standing at front desk and working on a computer. Block 22, LLC is proud to offer a comprehensive benefit package to its employees. Medical, Dental and Vision is offered the first of the month following your hire date Employee Assistance Program Flexible Spending Accounts Vacation time accrual each pay period 401K program with a company match after completing one year of service Free Parking Hotel Discounts Wage starting at $16.00+ DOE Hours: Evening (2-10pm or 3-11pm) shifts available Full Time Weekend availability required and some holidays are required
    $16 hourly 52d ago
  • Client Services Representative

    Paylocity 4.3company rating

    Guest service representative job in Meridian, ID

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Meridian, ID Compensation: $23.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required Bachelor's degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience Proficiency in Microsoft Office suite Strong written communication skills for business correspondence. Strong team player with attention to detail Self-starter with the ability to handle multiple projects at once. Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred CPP, FPC, APA, and/or SHRM-CP certified Experience in customer service or previous client interfacing role Experience in payroll and/or call center environment Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $23 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $23 hourly 24d ago
  • Guest Services Event Staff|Part-time| Nampa Civic Center

    Oak View Group 3.9company rating

    Guest service representative job in Nampa, ID

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the facility. Responsibilities will include, but not be limited to ushering, ticket scanning, customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our guests safe and informed while still maintaining a fun and friendly atmosphere This role will pay an hourly rate of $12 to $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities When doors open, welcome our guests with a great smile and helpful attitude Scan event tickets ensuring that the proper ticket is being used to gain entry Assist fans in locating their ticketed seats Being alert and proactive to potential hazards and reporting incidents when they occur Monitor your assigned area for issues and opportunities to make lasting memories for our guests Respond to all guest concerns/complaints promptly and in a professional manner Assist guests in ADA accessible seating sections Enforce all building policies and procedures to ensure a safe environment for all guests Manage the foot traffic flow of large crowds Be knowledgeable about facility emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency Qualifications Experience in a hospitality or entertainment environment is preferred You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a POSITIVE attitude while handling difficult situations. Flexible schedule: Weekend and Evening/Night availability is needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-14 hourly Auto-Apply 1d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Boise, ID?

The average guest service representative in Boise, ID earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Boise, ID

$22,000
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