Guest service representative jobs in Bonita Springs, FL - 322 jobs

Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic. "Florida Drug-Free Workplace: Pre-employment Drug Testing"

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Guest Service Representative Location: Fairfield Inn and Suites Bonita Springs, Bonita Springs, FL Guest Service Representative.pdf Essential Responsibilities: Warmly greet guests and assist with registration and room assignments. Handle guest inquiries about hotel services, dining, entertainment, and travel directions. Manage room availability, guest accounts, and billing. Post charges, process payments, and make change. Make reservations and handle guest requests, including safekeeping of valuables. Communicate effectively with other departments. Follow hotel credit policies and ensure accurate cash handling. Support team members and take on additional responsibilities as needed. Skills & Abilities: Strong leadership, communication, and organizational skills. Ability to multitask, prioritize, and solve problems. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. Hospitality customer service experience preferred. Hours: Flexible schedule, including nights, weekends, and holidays. Physical Requirements: Standing for long periods, light lifting up to 40 pounds. Work Conditions: Indoor environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Temporary Description This role is seasonal with full-time hours Monday-Friday 8:30am-5:00pm. This role will start on November 1, 2025 and run through May 2026. Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region. The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land. About the Position We are seeking a seasonal Guest Services Representative to be part of our Member & Guest Services department. You'll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable. You'll have a chance to work with a passionate year-round team of managers, supervisors, along with an exceptional group of seasonal people from around the world. What You'll Do Greet and assist members, making them feel welcomed. Answer telephone calls for The Commons, ascertaining what help can be given to member(s) or transferring the call to the appropriate extension. Create guest cards, realtor cards and employee cards-- requiring computer input, speed and accuracy. Learn computer program for the ability to find members by number or name for creating guest cards, updating addresses and other member file information as needed. Maintain a cash box and use the Point-of-Sale (POS) system to sell guest passes and other items and give accurate change for cash sales. Process credit card transactions. Submit daily POS reports and cash accurately. Provide customer service to both members and guests-must be knowledgeable of all areas of Pelican Bay and current events. Update database with Member information as supplied by members. Maintain adequate supply of flyers, brochures, and printed information. Help members and guests with Lost & Found, by phone and in person-using the Security Lost & Found log and paperwork. Take appointments for the Special Needs tram and follow-up as necessary. Requirements Skills & Experience Must be a self-starter and have good customer service skills and communication skills. Must be computer literate. Must be quick with computer input and have the ability to work with customers present. Ability to multi-task, creating guest passes with many interruptions such as greeting new customers, directing customers and answering the phone. Must understand and do basic math. Keep accurate, legible records. Open and close the office as necessary. Education Minimum High school diploma/GED or equivalent Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described including a thorough knowledge and related work experience in one or more of the following trades: plumbing, carpentry, electrical, and A/C. We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits: 401k with excellent employer match Free Team Member Meals Team Member Referral Bonus Company-provided uniforms Every team member joining our Foundation will share our Core Values: Welcoming: Help build and embrace a sense of community and belonging for all. Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement. Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points. Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect. Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Evening Shift 2pm - 10pm• Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Evening Shift 2pm - 10pm • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Fetch Specialty & Emergency Veterinary Centers is looking for experienced, talented and caring individuals to join our Guest Services Team in our Ft. Myers hospital. At Fetch, we are committed to providing exceptional care for pets and their owners. As a family-owned company, we take pride in offering cutting-edge medical treatments alongside compassionate service in a warm, welcoming environment. As we grow, we're looking for dedicated team members to help us create memorable experiences for our guests and their pets. Position Overview: We are seeking a Guest Services Representative to join our growing team as the first point of contact for guests and their pets. In this role, you'll play a key part in creating a welcoming, professional, and compassionate atmosphere while managing a variety of administrative tasks. Your friendly demeanor and excellent customer service skills will help provide comfort and support to guests during what can be a challenging time for them and their pets. Key Responsibilities: Greet guests and their pets with warmth and professionalism, ensuring a smooth check-in and check-out process. Answer incoming calls, respond to inquiries, and schedule appointments. Provide accurate and timely information about the hospital's services and procedures. Maintain accurate client and patient records in our veterinary management software. Facilitate communication between the medical team and pet owners, ensuring they are kept informed of their pet's care and treatment. Handle payments, invoices, and any necessary follow-up tasks related to billing and accounts. Assist with maintaining a clean and organized reception and waiting area. Ensure a compassionate and supportive experience for guests during their pet's emergency or specialty care visit. Requirements Previous experience in a customer service. Excellent interpersonal and communication skills. Ability to multitask and work efficiently in a fast-paced environment. Strong attention to detail and organizational skills. Comfortable handling emotionally charged situations with empathy and professionalism. Proficient with computers and scheduling software (experience with ezy Vet management software is a plus). A passion for animals and their well-being. Benefits Health Care Plan (Medical, Dental & Vision) Paid Family Leave (Maternity, Paternity) Safe Harbor 401K with Company Match Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Personal) Holiday Pay Short Term & Long Term Disability Employee Assistance Program (EAP) Team Member Pet Discount Continuing Education Uniform Allowance Tuition Reimbursement

Fetch Specialty & Emergency Veterinary Centers is looking for experienced, talented and caring individuals to join our Guest Services Team in our Ft. Myers hospital. At Fetch, we are committed to providing exceptional care for pets and their owners. As a family-owned company, we take pride in offering cutting-edge medical treatments alongside compassionate service in a warm, welcoming environment. As we grow, we're looking for dedicated team members to help us create memorable experiences for our guests and their pets. Position Overview: We are seeking a Guest Services Representative to join our growing team as the first point of contact for guests and their pets. In this role, you'll play a key part in creating a welcoming, professional, and compassionate atmosphere while managing a variety of administrative tasks. Your friendly demeanor and excellent customer service skills will help provide comfort and support to guests during what can be a challenging time for them and their pets. Key Responsibilities: Greet guests and their pets with warmth and professionalism, ensuring a smooth check-in and check-out process. Answer incoming calls, respond to inquiries, and schedule appointments. Provide accurate and timely information about the hospital's services and procedures. Maintain accurate client and patient records in our veterinary management software. Facilitate communication between the medical team and pet owners, ensuring they are kept informed of their pet's care and treatment. Handle payments, invoices, and any necessary follow-up tasks related to billing and accounts. Assist with maintaining a clean and organized reception and waiting area. Ensure a compassionate and supportive experience for guests during their pet's emergency or specialty care visit. Requirements Previous experience in a customer service. Excellent interpersonal and communication skills. Ability to multitask and work efficiently in a fast-paced environment. Strong attention to detail and organizational skills. Comfortable handling emotionally charged situations with empathy and professionalism. Proficient with computers and scheduling software (experience with ezy Vet management software is a plus). A passion for animals and their well-being. Benefits Health Care Plan (Medical, Dental & Vision) Paid Family Leave (Maternity, Paternity) Safe Harbor 401K with Company Match Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Personal) Holiday Pay Short Term & Long Term Disability Employee Assistance Program (EAP) Team Member Pet Discount Continuing Education Uniform Allowance Tuition Reimbursement

We are seeking a highly motivated and organized Customer Service Representative (CSR) to join our plumbing team. The CSR is the first point of contact for customers and plays a vital role in providing exceptional customer service, scheduling appointments, and supporting daily operations Key Responsibilities · Answer inbound calls and respond to customer inquiries in a professional and courteous manner · Schedule and confirm plumbing service appointments · Dispatch technicians and coordinate daily job assignments · Maintain accurate customer records in the system · Handle billing questions and process payments as needed · Resolve customer complaints or escalate to appropriate team members · Follow up with customers post-service to ensure satisfaction Qualifications · High school diploma or equivalent · 1+ years of experience in a customer service or administrative role (experience in a plumbing/HVAC or home services company a plus) · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Proficient in Microsoft Office and service dispatch software (e.g., ServiceTitan, Housecall Pro, or similar) · Ability to remain calm under pressure and manage high call volumes Work Environment Office-based with standard business hours (occasional weekends or evenings may be required) Fast-paced and team-oriented Benefits · Competitive pay · Health, dental, and vision insurance · Paid time off and holidays · Opportunities for growth and advancement PI8b3eeb13ff88-31181-39540003

Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely Home 2 Suites Ft. Myers is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Job Title: FRONT DESK ASSOCIATE Department: ROOMS Reports to: FRONT DESK SUPERVISOR/ASST. GENERAL MANAGER Status: Non-Exempt The purpose of the Front Desk Associate is to create the ultimate guest experience for all guests of our hotel. Front Desk Associates recognize, acknowledge, welcome, serve and depart all guests and visitors arriving to and from the hotel. Primary duties for these associates will focus on some or all of the following areas including, but not limited to: guest check in/check out, night audit, food & beverage service, kitchen, meetings/banquet setup and service, transportation, market or other guest requests. ESSENTIAL DUTIES AND RESPONSIBILITIES This position is empowered to guarantee total guest satisfaction. Display hospitality and professionalism to our guests at all times. Take pride in representing PMG Hospitality professionally with our guests. Assure that all transactions with guests are handled in a legal, ethical manner. Comply with Company Standards of Service as outlined for PMG Hospitality . Project a favorable image of PMG Hospitality to the public at all times. Treats guests, vendors, customers and co-workers with professionalism and respect at all times. Complete Departmental, PMG Hospitality, and Brand standards training as assigned. Maintains a clean and neat appearance at all times. A complete uniform (or business dress for non- uniformed associates) must be worn at all times in public areas, including name tag. Have a thorough knowledge of emergency procedures. Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area to effectively assist guests. Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that prompt corrective action can be taken. Assists all guests in a sincere and courteous manner, and whenever possible, goes the extra mile and does whatever it takes to ensure total guest satisfaction. Develop and maintain productive interpersonal relationships and the ability to relate well with a wide variety of individuals, some of whom may require patience and tolerance. SPECIFIC JOB FUNCTIONS: FRONT DESK Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible. Maintain and provide accurate information on hotel facilities. Maintain cash bank per accounting guidelines. Comply with all accounting procedures. Maintain effective communication within the department. Stay aware of issues relating to guest needs and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions. Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys. Understand and operate front office and telephone computer systems, and equipment such as calculator, fax machines, etc. Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key, certificate and coupons as appropriate. Close out guest accounts at time of check out. Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, traveler's check and other forms of payment. Post charges to guest rooms and house accounts using the computer. Process payments per established procedures. Provide safety deposit boxes to guests in accordance with established hotel procedures. Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage. Input messages into the computer. Retrieve messages and communicate the content of messages to guests. Retrieve and send mail, small packages and faxes for guests. Listen to and promptly act to resolve guest problems and complaints. Authorize revenue allowances to remedy problems only after other alternative solutions have failed and appropriately document the solution/remedy. Apprise management of all guest complaints/problems; including those that have been resolved NIGHT AUDIT Responsible for all tasks noted above under the Front Desk Category. Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning. Completes all credit card transmittals, direct bills, and no-show billings for the day. Relocates guests in a courteous manner as needed. Prepares all daily, monthly and yearly reports required by the property. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Receives and processes telephone and walk-in reservations accurately. Acts as manager on duty in the absence of the General Manager, Sales Manager, Front Desk Manager, and/or Executive Housekeeper. BREAKFAST AREA Be familiar with breakfast bar setup and operation. Assist with bussing tables and overall cleanliness of the breakfast bar. Assist managers as necessary with light administrative responsibilities. Work with other fellow team members to ensure guest satisfaction. Understand all property safety standards and comply with these rules at all times. Comply with health department standards, upholding regulation at all times. Maintain a safe working environment, report and correct any unsafe acts or conditions with regard to food and beverage. Reduce and keep waste at a minimum. Practice basic stock rotation and refrigerator cleanliness; keep all work areas clean and tidy. MARKET/PANTRY Stock the Market daily with all required products to maximize Market/Pantry sales. Maintain cleanliness of the Market/Pantry to PMG Hospitality and Brand appearance standards. Inform the Front Desk Manager of any items that are getting low so the Front Desk Manager can place an order as necessary. Conduct or assist in conducting monthly inventory. EDUCATION and/or EXPERIENCE High School Diploma required. (University degree in related field preferred.) 3 years' experience in a similar position Prior experience in utilization and functionality of brand systems; Excellent interpersonal and organizational skills with a high degree of persuasiveness; Excellent telephone skills; Ability to handle multiple tasks with strict deadlines in a fast paced, dynamic work environment; Must type at least 30 wpm and have high proficiency in MSWord, MS Excel; Must possess strong organizational skills, accuracy in document preparation, and detail oriented; KEY SKILLS Excellent interpersonal communication skills. Must have analytical and problem-solving expertise. A strong business orientation, capable of and comfortable with operating in an environment, which places high expectation on integrity and relationship building skills. A ‘roll up the sleeves' leader who is detail oriented with a strong work ethic. Someone who is creative yet has common sense and is practical in the real world. A good communicator, someone that will keep all parties informed in an organized, coherent manner. Must have basic knowledge of Microsoft Word, Excel, computers, and systems. Must have basic mathematical skills and basic calculator skills. Capability of building long-term relationships and being part of a rapidly growing business. Personal accountability and pride in results will be important for this position to possess. Must have the ability to effectively deal with guest or associates in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, vendor, or associate and providing positive and proactive solutions. Must be proficient with computer and computer-generated data. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nothing in this job description restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is regularly required to use hands and fingers to handle or lift items as well as operate a computer. They are also required to talk or hear. The associate is frequently required to stand; walk and reach with hands and arms. The associate is occasionally required to sit; climb or balance and stoop, kneel, or crouch. The associate is occasionally required to lift up to 40 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Experience Health & Wellness Center is currently hiring for a full-time OR part-time Chiropractic Front Desk Executive to provide our patients with exemplary customer service in the Cape Coral, FL area. This administrative position earns a competitive wage of $15.00 - $18.00/hour or $30,000 - $40,000/year, depending on experience. In addition to competitive pay and our uplifting culture, we offer our office the following benefits: Accrued paid time off (PTO) 401(k) Paid holidays Health stipends Annual bonuses Birthday and work anniversary celebrations So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! DAY-TO-DAY This full- or part-time administrative position typically works Monday - Thursday. As a Chiropractic Front Desk Executive, you are a positive presence who greets every patient that comes through our doors. You are the first person our patients see, so you strive to create a comfortable, vibrant atmosphere where they can relax. In this position, you provide exceptional customer service to our patients, answering all questions and assisting with scheduling or payment matters. Whether you're interacting with patients face-to-face, over the phone, or online, you communicate clearly and professionally. If one of your coworkers requires assistance with a task, you are happy to jump in and lend a hand. You also keep our office looking nice by maintaining a clean, organized work area throughout the day. You feel great about directly impacting others' health and helping us to better serve our patients! ABOUT EXPERIENCE HEALTH & WELLNESS CENTER Experience Health & Wellness Center has been rated one of the top clinics in Cape Coral and for good reason! Our unique approach to chiropractic care with a focus on the nervous system helps us provide our patients with high-quality, comprehensive care that relieves pain and leaves them feeling rejuvenated. We specialize in upper cervical chiropractic care, which is a painless spinal adjustment that helps balance the body and nervous system. Our mission is to give, love, serve, and educate our community on holistic healthcare, and to help everyone experience true health and healing. While our dedication to providing natural healthcare drives what we do, the true secret behind our success is our hardworking, talented team of employees. We want to support our team's well-being just as much as our patients', which is why we foster a fun, positive working environment where our employees can grow and thrive. Our employees also enjoy competitive pay and generous benefits. OUR IDEAL CHIROPRACTIC FRONT DESK EXECUTIVE Detail-oriented - organized and precise for maintaining operations Adaptable - thrives in fast-paced office environment Collaborative - effectively cooperates with a team Friendly - provides exceptional customer service Career-oriented - passionate about working in healthcare If this sounds like you, keep reading about this amazing full- or part-time administrative opportunity in the healthcare industry! REQUIREMENTS FOR A CHIROPRACTIC FRONT DESK EXECUTIVE Experience in a customer service role Proficiency with basic computer skills 3+ years of customer service experience or bilingual fluency would be preferred but is not required. If you meet the above requirements, we need you for this full- or part-time administrative position. Apply today to join our office team! Location: 33991 Job Posted by ApplicantPro

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Our Property: Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy We offer a very competitive salary and generous benefits including: Medical, Dental, Vision Plans Paid Life Insurance Short- and Long-Term Disability Paid Time Off & Holidays 401(k) with 100% match up to 4% Commuter and Company-paid Toll Programs Complimentary Daily Shift Meal POSITION OVERVIEW Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. RATE OF PAY Full-time, hourly at rate of $20.00 WHERE WILL YOU WORK? Front Office Operation - You will be our South Seas Ambassador, one of the first individuals welcoming our guests to the resort. POSITION REQUIREMENTS Education: High school diploma or equivalent and/or experience in a hotel or related field is preferred. College course work in related field helpful. Experience: Experience in a hotel or a related field preferred. Required: Must have a valid driver's license, motor vehicle background check will be completed. ESSENTIAL FUNCTIONS, SKILLS, ABILITIES • Fluent in English language, must be able to convey information and ideas clearly. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.) • This position holds multiple job functions at once. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Works well in stressful, high-pressure situations - fast paced environment. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must maintain composure and objectivity under pressure. • Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests. • Teamwork is essential and critical in this role. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • An operational knowledge of Microsoft Office suite and comfortable with electronics. PHYSICAL/MENTAL REQUIREMENTS Front Desk Agents work in fast paced environments. This job may require you to stand for long hours and are exposed to Florida weather conditions, including high heat and humidity if working at either of our Welcome Gates. HOURS REQUIRED 40 hours per week, flexible schedule, will be required to work weekends and/or holidays. Will be trained in all shifts of the Front Desk Operation including overnights. Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verification's, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fleamasters Flea Market is seeking FULL-TIME customer friendly & dedicated team players to join our Guest Services t eam! If you are fun, friendly, energetic, highly-motivated and people-oriented we want to speak with YOU ! We offer a fast-paced working environment with limitless opportunities for advancement. This position is responsible for providing customer service and support for the functional operation of the administrative office like making weekend reservations for our sellers. This is a Full-Time position that requires a full weekend availability (Wednesday - Sunday) - Weekends are a MUST. Why you'll Love this Job: Dailypay available ! You can instantly cash out your earnings immediately after your shift. Learn more about DailyPay when you apply with us. Discounted employee meals Employee Referral Program Team Environment We are motivated to hire immediately - Apply Now! Duties: Answers multiple phone lines. Uses the paging intercom to make announcements. Completes duties on check list as assigned. Counts correct change, runs credit card machines, and calculators as necessary. Provides accurate information relating to the Flamingo Island Flea Market to guests over the phone and in person. Makes accurate reservations over the phone and for walk in guests. Provides excellent customer service to all guests, vendors and over the phone. Provides directions to the guest's destinations as needed. • Provides administrative support to other team members • Enters and retrieves accurate information in the reservation system. • Enters and maintains reserved seller lists. • Creates and prints reservation reports. • Enters and maintains records for buyers, sellers, and charity spaces. • Maintains kitchen area. • Maintains the inventory of supplies in kitchen area. • Verifies and checks banks in and out. • Completes administrative tasks as assigned. • Detailed oriented with strong organizational skills • Performs other duties as assigned. Requirements: Verifiable Experience Be over the Age of 18 Background Check Great Customer Service Must be able to work the weekends Detail Oriented Data entry Skills Hit the APPLY button now!

The Front Desk Agent is the first point of contact for guests. You'll manage check-in/out, handle inquiries and payments, coordinate with other departments, and resolve issues quickly-delivering a smooth, professional arrival-to-departure experience. Key Responsibilities * Guest Service: Greet every guest warmly; process check-ins/outs, room assignments, and special requests/VIPs. * Accuracy & Controls: Verify ID and payment, obtain authorizations, maintain folio accuracy, and follow cash-handling, PCI, and key-control procedures. * Communication: Answer phones/emails promptly; provide clear information about property amenities, local area, and transportation. * Problem Resolution: Address concerns with empathy and urgency; escalate when needed; document incidents and follow up. * Coordination: Work with Housekeeping/Engineering on room readiness and service recovery; communicate early arrivals/late checkouts. * Technology: Operate PMS/POS/payment terminals; run end-of-shift reports and reconcile drawers. * Sales Mindset: Thoughtfully upsell room types and amenities; promote on-site outlets and local partners. * Compliance & Standards: Uphold service, privacy, ADA, safety, and brand/company policies; maintain a clean, organized lobby/work area. * Other Duties: Support Night Audit and other departments as needed; complete daily checklists and training assignments. Benefits We Offer: * Competitive Salary: A comprehensive and competitive compensation package. * Performance Bonuses: Based on company and individual performance. * Health Benefits: Full medical, dental, and vision coverage. * Retirement Savings: 401(k) plan with company match to help secure your financial future. * Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance. * Professional Development: Opportunities for career advancement, mentorship, and ongoing learning. * Employee Discounts: Discounts on hotel stays and services across PHM properties. * Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle. * Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance. Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO): PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionDescription: This role is seasonal with full-time hours Monday-Friday 8:30am-5:00pm. This role will start on November 1, 2025 and run through May 2026. About Pelican Bay Foundation Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region. The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land. About the Position We are seeking a seasonal Guest Services Representative to be part of our Member & Guest Services department. You'll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable. You'll have a chance to work with a passionate year-round team of managers, supervisors, along with an exceptional group of seasonal people from around the world. What You'll Do Greet and assist members, making them feel welcomed. Answer telephone calls for The Commons, ascertaining what help can be given to member(s) or transferring the call to the appropriate extension. Create guest cards, realtor cards and employee cards-- requiring computer input, speed and accuracy. Learn computer program for the ability to find members by number or name for creating guest cards, updating addresses and other member file information as needed. Maintain a cash box and use the Point-of-Sale (POS) system to sell guest passes and other items and give accurate change for cash sales. Process credit card transactions. Submit daily POS reports and cash accurately. Provide customer service to both members and guests-must be knowledgeable of all areas of Pelican Bay and current events. Update database with Member information as supplied by members. Maintain adequate supply of flyers, brochures, and printed information. Help members and guests with Lost & Found, by phone and in person-using the Security Lost & Found log and paperwork. Take appointments for the Special Needs tram and follow-up as necessary. Requirements: Skills & Experience Must be a self-starter and have good customer service skills and communication skills. Must be computer literate. Must be quick with computer input and have the ability to work with customers present. Ability to multi-task, creating guest passes with many interruptions such as greeting new customers, directing customers and answering the phone. Must understand and do basic math. Keep accurate, legible records. Open and close the office as necessary. Education Minimum High school diploma/GED or equivalent Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described including a thorough knowledge and related work experience in one or more of the following trades: plumbing, carpentry, electrical, and A/C. We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits: 401k with excellent employer match Free Team Member Meals Team Member Referral Bonus Company-provided uniforms Every team member joining our Foundation will share our Core Values: Welcoming: Help build and embrace a sense of community and belonging for all. Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement. Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points. Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect. Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating• Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.