Customer Service Representative
Guest service representative job in Bremerton, WA
Customer Service Representative (Temp) - Seattle Pay Rate: $20 - $24/hour We are seeking a temporary Customer Service Representative to assist with inbound and outbound communications, resolving customer inquiries. Responsibilities
Handle phone, email, and chat inquiries from customers
Resolve issues promptly and escalate when necessary
Document customer interactions and maintain accurate records
Provide support to internal teams as needed
Contribute to a positive customer experience
Qualifications
Prior customer service experience (phone/email/chat)
Strong communication and problem-solving skills
Ability to work in fast-paced environments
Reliable and detail-oriented
Pay Details: $20.00 to $24.00 per hour
Search managed by: Darian Tang
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Guest service representative job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Antifreeze Sales and Service Representative
Guest service representative job in Lakewood, WA
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also beresponsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks
Pursues additional services with existing accounts
Assesses potential customer needs, presents CC products and services to customers, and develops new customers
Develops sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience highly preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements:
Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs.
Occasionally climbing company approved step stool to access Anti-Freeze containers
Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs)
Pushing/pulling hand trucks or jacks to move product in and out of trucks
Administrative duties as assigned
All applicants must pass the pre-employment physical including drug & alcohol screening
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The compensation for this role is comprised of a weekly base salary, plus bonuses and commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following:
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
Substitute - Guest Certificated Staff-starting at $200/day
Guest service representative job in Lakewood, WA
This posting is for the 2025-26 school year. SUBSTITUTE POSITIONS ARE ON-CALL, AT-WILL POSITIONS WITH NO GUARANTEE OF HOURS OR WORK. Clover Park School District is considering qualified applicants to serve as Guest Teachers for regular and special education classroom teachers. Guest Teachers play a vital role in ensuring that student learning continues smoothly in the absence of the regular classroom teacher.
* Certificated Substitute Pay Rates
$200/day or $100/half-day
$210/day Upon completion of CPSD Guest Teacher training, substitute is eligible to receive
$225/day substitutes that have retired from the Clover Park School District
MINIMUM QUALIFICATIONS:
* Valid Washington State Teaching certificate
* Ability and desire to work on a constant basis - minimum 1 time a month
* Ability to develop and maintain effective classroom management
* Ability to successfully employ effective teaching methods
* Desire and ability to work and communicate effectively with staff, students and parents from diverse cultural backgrounds.
* Ability to be flexible and adaptable, as assignments may change on short notice and may require coverage in various classrooms or grade levels throughout the day.
ESSENTIAL FUNCTIONS:
* Provide instruction and classroom management in the absence of the regular teacher
* Follow lesson plans and maintain a positive, supportive learning environment
* Communicate professionally with staff and students
* Ensure student safety and engagement throughout the day
Application Process
This Substitute position is screened and hired by the Substitute Services Office.
Applicants selected for this position will be contacted by Substitute Services via email with next steps.
* Next Steps include: Completion of Onboarding documents
Completion of online employment informational videos
Fingerprinting
Presentation of Valid Identification as required by the I9 Form
* Other steps may be required.
Once applicant completes the steps listed above, an in-person Substitute New Hire Orientation will be scheduled.
Disclaimer: Substitute positions are considered "at-will" meaning either party can end the relationship at any time; nothing in the offer of substitute employment, employee manual, substitute manual or other employment documents, or other oral communications shall be deemed to create an employment contract or to modify the at-will relationship; no person other than the Superintendent of the District, has the authority to bind the District to an employment contract or an agreement to modify the at-will employment.
CONDITIONS OF EMPLOYMENT
Employment with Clover Park School District is conditional pending completion of a Washington State Patrol and Federal Bureau of Investigation fingerprint background check as required by RCW28A.400.303. (NOTE: All associated background check fees are the employee's responsibility.) The fingerprint scan must be completed prior to the first day of employment.
Insurance Benefits
Employees who are anticipated to work 630 hours during the school year (September 1 through August 31) are eligible for medical, dental, vision, long term disability and basic life insurance benefits.
Clover Park Public Schools benefits are administered by the Washington State Healthcare Authority under the School Employees Benefits Board (SEBB). Click on the link ***************************************************************** for information on available benefit options.
Retirement and Deferred Compensation
Eligible employees are required to be a member of the Washington State Department of Retirement Systems Plan. For eligibility information, check on the link to the Department of Retirement Systems' web site.
Employees also have the ability to participate in tax deferred 403(b) and 457 Deferred Compensation Plans (DCP). These are supplemental retirement savings programs that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Clink on the link ******************************** for information on 457 plan (DCP) with the Department of Retirement Systems.
To enroll in an eligible 403(b) plan, employees must consult with their own financial planner that is an approved vendor.
Equal Opportunity Employer
Clover Park School District does not discriminate in any programs or activities on the basis of sex, race, ethnicity, creed, religion, color, national origin, immigration or citizenship status, age, honorably discharged veteran or military status, sexual orientation, gender expression, gender identity, homelessness, the presence of any sensory, mental, or physical disability, neurodivergence, the use of a trained dog guide or service animal by a person with a disability, or marital status. The District provides equal access to the Boy Scouts and other designated youth groups. Address questions and complaints of alleged discrimination to the following individuals at Clover Park School District, 10903 Gravelly Lake Dr. SW, Lakewood, Washington 98499-1341: Civil Rights Compliance Coordinator and Title IX Coordinator, Greg Davis, Executive Director of Compliance and Student Services, **************, ***************************; Section 504/ADA Coordinator, Jennifer Herbold, Executive Director of Special Education, **************, **************************. Title IX inquiries may also be directed to the U.S. Department of Education, Office for Civil Rights (OCR), ********************** Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint, is available at ***************************** OSPI required language per RCW 28A.300.286 is available at *********************************
Easy ApplyPart Time - Guest Service Representative/Front Desk Clerk
Guest service representative job in Bothell, WA
Hilton Garden Inn Seattle/Bothell managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Part Time -Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today!
Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.
Qualifications:
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
Why work for NSH?
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical and Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans With Match
Leave of Absence
Perks - More than just a paycheck!
Complimentary ORCA Bus Pass for 2025
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Earned Wage Access
Retirement Planning
Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.
To learn more about our company please visit our web site at *******************
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
Guest Services Agent
Guest service representative job in Seattle, WA
, text SP4070 to **************
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we re looking for:
GUEST SERVICES AGENT
We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What to expect:
Here are a few things that will make your days full and rewarding:
Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
Assist arriving and departing guests with their luggage to and from guest rooms.
Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your experience and qualifications:
High School Diploma or equivalent.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Ability to quickly assess situations and create effective resolutions to problems.
Possess a passion to provide excellent customer service.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $22.28 per hour
Status: Full Time
Hotel Guest Service Representative
Guest service representative job in SeaTac, WA
Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Express & Suites Seattle - SeaTac Airport looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!
Benefits:
Medical, dental, and vision offered after qualification period
Competitive performance bonuses - potential for up to $650 monthly
401k with match offered after qualification period
Employee discounts at IHG Hotels worldwide
Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
SeaTac Sick Pay
Vacation time accrued based on hours worked
Free parking
Overtime paid for holidays worked. 10 holidays per year
Job Description:
Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
Controls and records financial transactions a front desk
Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
Maintains a friendly, cheerful, and courteous demeanor at all times
Performs other duties as assigned, requested, or deemed necessary by management
Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
Aids other associates and departments to contribute to the best overall performance of the department and the hotel
Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
Preferred Skills:
Strong Computer skills, including Microsoft Office
Ability to type 40+wpm
Able to learn new web applications
Previous customer service experience preferred
Strong work ethic
Able to stand for extended periods of time
Able to lift up-to 20 lbs.
Must be able to work weekends and holidays
Guest Services Representative (Evenings | Nights) | Full Time | TownePlace Suites | Mukilteo, WA
Guest service representative job in Mukilteo, WA
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to TownePlace Suites Seattle Everett/ Mukilteo! We are so glad you are considering us as your future workplace! At TownePlace Suites we have a unique property that is more like an apartment complex than your typical hotel. We have 8 standalone buildings with 128 rooms that open outdoors. We also have a fitness center, meeting space, and an outdoor pool. We provide guests with a free breakfast in the morning and so much more! we are located within reach of the Paine Field Airport, Boeing, the Naval Station in Everett, and the Mukilteo waterfront all from the comfort of Mukilteo, Washington.
About the Role:
Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
Guest Service Representative
Guest service representative job in Tukwila, WA
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $14.59 - $15.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyGuest Services Agent
Guest service representative job in Seattle, WA
Perks and Benefits:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA and HMO have you covered. In addition, we offer:
3 weeks PTO
Annual education allowance of up to $1,000
Referral program
Residential housing discount after 1 year of continuous employment
Friends and family rates for our Hotel Properties throughout the company
What You Will Do:
Handles all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Be sufficient in all programs required to manage residential desk needs.
Responsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc.
Responds to all requests in an accurate and timely manner making recommendations based on property knowledge and community policies.
Ensures an efficient reception experience for guests and residents, including logging maintenance requests, elevator reservations, and general inquiries.
Communicates with Property Manager any relevant feedback from residents and/or other departments.
Handles telephone and email communications with prompt courtesy.
Communicates effectively with property management and hotel team.
Coordinate arrival of vendors, guests, deliveries, and prospects and assist with directing them to appropriate departments and locations on-site and in the parking garage.
Monitors amenities and ensures readiness for events and assists residents with making private reservations.
Strong written and verbal communication skills for team and guest interactions.
Ability to multitask in a fast-paced high-volume environment.
Processes packages, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Coordinates the storage room by storing and retrieving packages.
Communicates closely with all departments and teams to ensure that resident needs are prioritized to provide the best experience possible.
Performs other duties as required.
What You Bring:
High School Degree or equivalent
Front Office/Concierge experience in hotel, residential or customer focused industry
Proficiency in MS Outlook, MS Word, MS Excel, and MS Windows required
Must have excellent customer service and interpersonal skills
Excellent oral and written communication skills
Ability to work well within a team
Must be able to work a minimum 1 weekend day per week
Must be able to work early morning and or night shifts
Excellent organizational and time management skills
Salary Range:
$23-$24
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Auto-ApplyGuest Services Agent
Guest service representative job in Seattle, WA
Job Description
, text SP4099 to **************
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we're looking for:
GUEST SERVICES AGENT
We're about the friendliest company you'll ever come across-and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What to expect:
Here are a few things that will make your days full and rewarding:
Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
Assist arriving and departing guests with their luggage to and from guest rooms.
Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your experience and qualifications:
High School Diploma or equivalent.
Three to six months related experience preferred.
Working knowledge of Microsoft Windows and Office.
Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
Ability to quickly assess situations and create effective resolutions to problems.
Possess a passion to provide excellent customer service.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
Hotel discounts
Food & Beverage discounts
Learning & growth opportunities
Special events & celebrations
Pay: $22.28 per hour
Status: Full Time
Guest Services Agent
Guest service representative job in Seattle, WA
City, State:Seattle, Washington
Title: Guest Services Agent
FLSA:
Non-Exempt
Status:
Part-time
Reports to: Guest Services Manager
Pay Range:
$21.50/hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel front desk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-11-17
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Auto-ApplyGuest Service Agent
Guest service representative job in DuPont, WA
Guest Service Agent delivers exceptional customer service. Handle the requests and transactions of the hotel guests, and coordinate with other departments, as necessary.
The rate of pay is $17.50 per hour.
ESSENTIAL FUNCTIONS:
Efficiently check guests in and out of the hotel.
Listens to, anticipates, and fulfills guest needs.
Provide information to guests about hotel services, facilities, and other amenities
Take, modify, and cancel guest reservations, noting any special requests.
Follow established yield management procedures maximizing rate and occupancy daily.
Post phone charges, valet charges, and other miscellaneous charges to guest accounts.
Balancing shift work and cash drawers.
Administer hotel guest payment policies.
Handle hotel phone system, transfer calls. Take messages for guests, as well as hotel staff.
Assist in the verification, balancing and revenue maximization of hotel's room/suite availability.
Track and input all sales group bookings, occupancy levels and statistics, corporate statistics, and any other special statistical information as requested.
Coordinate with other departments to fulfill special guest requests.
Communicate hotel facilities and services to guests at check in.
Answer guest questions regarding local area facilities.
Responsible for shift cash transactions.
Responsible for maintaining hotel key security system.
Follow proper key control procedures for issued keys.
Administer guest safe deposit boxes.
Know and follow hotel emergency procedures.
Remain aware of any and all potential security problems and report appropriately.
Inform Housekeeping of dirty rooms/suites as they become available.
Update room status as Housekeeping notifies the Front Desk of changes.
Distribute mail and faxes to guest boxes as well as hotel staff.
Stock and encourage sales in the sundry shop.
Maintain an inventory of special guest service items, such as cribs, irons, etc.
Track status of room/suites used for site tours and room/suites in maintenance.
Notify Housekeeping and Maintenance of any reported problems with rooms/suites or grounds.
Practice safe work habits.
Maintain coffee availability in lobby.
Drive defensively and safely when driving the hotel van. Always wear your seat belt. Use the van only for company business.
Attend and participate in monthly department meetings.
During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
Carry out any reasonable request by Management.
Customer Service Representative
Guest service representative job in Seattle, WA
Customer Service Representative (Temp) - Seattle Pay Rate: $20 - $24/hour We are seeking a temporary Customer Service Representative to assist with inbound and outbound communications, resolving customer inquiries. Responsibilities
Handle phone, email, and chat inquiries from customers
Resolve issues promptly and escalate when necessary
Document customer interactions and maintain accurate records
Provide support to internal teams as needed
Contribute to a positive customer experience
Qualifications
Prior customer service experience (phone/email/chat)
Strong communication and problem-solving skills
Ability to work in fast-paced environments
Reliable and detail-oriented
Pay Details: $20.00 to $24.00 per hour
Search managed by: Darian Tang
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Part Time - Guest Service Representative/Front Desk Clerk
Guest service representative job in Bothell, WA
Job Description
Hilton Garden Inn Seattle/Bothell managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Part Time -Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today!
Summary of position:
The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.
Qualifications:
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
How we can elevate your career:
Advancement
: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork:
Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
Why work for NSH?
Work-Life Balance -
We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws
.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness -
These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical and Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans With Match
Leave of Absence
Perks -
More than just a paycheck!
Complimentary ORCA Bus Pass for 2025
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Earned Wage Access
Retirement Planning
Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.
To learn more about our company please visit our web site at *******************
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
Guest Services Representative | Full Time | TownePlace Suites | Mukilteo, WA
Guest service representative job in Mukilteo, WA
About Us:
Our hotel is proudly operated by OCI Hospitality.
The purpose of OCI Hospitality is to
Enrich the Lives of Others Through Hospitality
. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to TownePlace Suites Seattle Everett/ Mukilteo! We are so glad you are considering us as your future workplace! At TownePlace Suites we have a unique property that is more like an apartment complex than your typical hotel. We have 8 standalone buildings with 128 rooms that open outdoors. We also have a fitness center, meeting space, and an outdoor pool. We provide guests with a free breakfast in the morning and so much more! we are located within reach of the Paine Field Airport, Boeing, the Naval Station in Everett, and the Mukilteo waterfront all from the comfort of Mukilteo, Washington.
About the Role:
Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with.
About You:
A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.
What You Gain:
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
Hotel Guest Service Representative
Guest service representative job in Seattle, WA
Do you want to work for a great company with competitive benefits and pay? The Fairfield Inn & Suites Seattle Downtown\/Seattle Center is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!
Benefits:
* Medical, dental, and vision offered after qualification period
* Competitive performance bonuses - potential for up to $600 monthly
* 401k with match offered after qualification period
* Employee discounts at Marriott Hotels worldwide
* Commuter benefits offered
* Seattle Paid Safe Sick Leave
* Vacation time accrued based on hours worked
* Overtime pay for holidays worked - 10 holidays per year
* Free parking
Job Description:
* Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
* Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
* Controls and records financial transactions a front desk
* Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
* Maintains a friendly, cheerful, and courteous demeanor at all times
* Performs other duties as assigned, requested, or deemed necessary by management
* Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
* Aids other associates and departments to contribute to the best overall performance of the department and the hotel
* Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
Preferred Skills:
* Strong Computer skills, including Microsoft Office
* Ability to type 40+wpm
* Able to learn new web applications
* Previous customer service experience preferred
* Strong work ethic
* Able to stand for extended periods of time
* Able to lift up-to 20 lbs.
* Must be able to work weekends and holidays
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Guest Services Agent
Guest service representative job in Seattle, WA
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who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for GUEST SERVICES AGENT Were about the friendliest company youll ever come acrossand we need someone to be the face of this as soon as a guest steps into our hotel Are you happy outgoing and wear a perma smile Then this could be the job for you In addition to generally spreading joy youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between What to expect Here are a few things that will make your days full and rewarding Completing daily front desk duties including check insouts room scheduling room moves late checkouts stay overs and rates and types of available rooms as well as other requests from guests Assist arriving and departing guests with their luggage to and from guest rooms Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements This includes their transportation needs Acquiring and sharing knowledge of the hotel as well as the surrounding areas venues and attractions Your experience and qualifications High School Diploma or equivalent Three to six months related experience preferred Working knowledge of Microsoft Windows and OfficeAbility to effectively interact with all hotel guests and team members in a polite and positive manner Ability to quickly assess situations and create effective resolutions to problems Possess a passion to provide excellent customer service Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 2228 per hour Status Full Time
Guest Service Representative- Part Time
Guest service representative job in Tukwila, WA
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $15.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyCustomer Service Respresentative
Guest service representative job in Seattle, WA
Customer Service Representative Employment Type: Direct Hire Compensation & Benefits
Salary range: $40,000 - $50,000 / year
Benefits: medical, dental, vision, life insurance, disability coverage
Retirement: 401(k) with employer match
Paid Time Off: 15 days PTO annually, plus 10 paid holidays
Other compensation: eligibility for performance bonuses
Role Summary
The Customer Service Representative is responsible for responding to customer inquiries and ensuring a positive experience at every touchpoint. This role requires patience, empathy, and clear communication.
Responsibilities
Respond to inquiries via phone, email, and chat
Process orders, returns, and account updates
Troubleshoot and resolve customer issues quickly
Document interactions in CRM system
Collaborate with peers and escalate complex issues when needed
Qualifications
1+ year of customer service experience
Strong communication and problem-solving skills
Ability to navigate computer systems and multitask
Team-oriented approach with attention to detail
Equal Opportunity Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay Details: $40,000.00 to $50,000.00 per year
Search managed by: Darian Tang
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.