Guest service representative jobs in California

Type: Full-time XILO is a fast-growing SaaS company transforming how agencies and businesses connect with their clients through automation and intelligent workflows. We're adding to our innovative Customer Support team to redefine how we support and empower our customers - and we're looking for a key team member to help shape its future. The Role We're hiring a Customer Support Representative (CSR) to join our customer success team. You'll work hands-on with our customers to build and configure their XILO platforms, troubleshoot issues, and provide exceptional support across a wide range of needs. You'll collaborate closely with Customer Support Managers (CSMs) and cross-functional teams - including Sales, Product Delivery, Product Development, and Engineering - to deliver seamless, proactive, and high-quality customer experiences. What You'll Do Serve as a primary contact for existing customers, ensuring fast, effective, and friendly support. Build and configure customer accounts, integrations, and platforms within XILO. Troubleshoot and resolve technical or operational issues with ownership and urgency. Partner daily with CSMs to align on customer priorities and deliver consistent service. Document support processes and best practices as we strengthen the CS team. Collect and share customer feedback to drive product and process improvements. What You Bring 1-3 years in a customer-facing role (Support, Success, or similar). Strong technical aptitude - you love learning new systems and solving problems. AI aptitude - you're curious about AI tools and how they can improve workflows, and you're excited to experiment, learn, and share insights with the team. Excellent communication and relationship-building skills. Detail-oriented, resourceful, and proactive in finding solutions. Comfortable in a fast-paced, evolving startup environment. Why You'll Love XILO Join a strong, strategic team shaping the future of customer success at XILO. Fully onsite role in our Carlsbad, San Diego office - collaborate with a dynamic, supportive team. Unlimited PTO and a culture built on trust, innovation, and growth. Comprehensive benefits package including medical, dental, and vision coverage, plus company-paid holidays and additional perks. Defined promotional path to grow into Customer Success Manager (CSM) or Project Manager (PM) roles as you develop product expertise and customer relationships.

Customer Support & Product Specialist The Opportunity The Customer Support & Product Specialist at BIORAY plays a vital role in delivering exceptional, compassionate service to customers and practitioners by providing timely, accurate information about the company's liquid herbal supplements and supporting customers throughout their journey. This in-office, full-time role is responsible for responding to inquiries, onboarding new customers, resolving issues, creating helpful product documentation, and collaborating closely with sales, marketing, and product development to ensure a cohesive, educational experience that aligns with BIORAY's mission to help people find their unique path to healing. The ideal candidate brings at least two years of customer support experience, strong communication and problem-solving skills, technical aptitude, and a proactive, empathetic approach that reflects BIORAY's values of Curiosity, Honor, Ownership, Fun, Listening, Leadership, and Communication. What you will bring: • 2+ years of customer support experience or a related field. • Strong communication and interpersonal skills. • Excellent problem-solving abilities. • Zoho and Shopify experience a plus. • Technical aptitude and the ability to learn and understand complex products. • Proven ability to multitask and manage time effectively. • Familiarity with BIORAY products is a plus. The Company BIORAY is a purpose-driven health and wellness company based in Irvine, California, specializing in liquid herbal supplements that detoxify the body, support organ systems, and vitalize hormones. Founded in 1991 by Stephanie Ray, BCN, CNHP, BIORAY blends traditional Chinese herbalism with modern science to create safe, effective products for individuals across all life stages-from infants to adults. With over 30 years of expertise, the company maintains a strong commitment to sustainability, ingredient transparency, and holistic well-being. BIORAY operates in-house manufacturing and fosters a collaborative, fast-paced environment where employees are encouraged to live the core values, prioritize self-care, and make a meaningful impact in the world. Why you'll love it here: • Growth & Innovation: Join a company that is actively expanding with new land for ingredient cultivation and enhanced facilities to drive its mission of wellness and natural health solutions. • Commitment to Quality & Education: BIORAY maintains rigorous quality standards while promoting continuous learning and professional growth for its team members. • Exceptional Benefits: Enjoy a comprehensive benefits package, including profit sharing, funding for continued education, and acupuncture and chiropractic care coverage. • Purpose-Driven Culture: Be part of a team dedicated to improving lives through innovative, natural solutions that prioritize health and wellness. Our Core Values BIORAY 's core values center on harmonizing nature and science to create safe and effective herbal supplements that support health, vitality, and environmental well-being. The company is dedicated to helping individuals discover their unique path to healing, emphasizing sustainability, ingredient transparency, and holistic wellness. BIORAY fosters a collaborative and fast-paced work environment where employees are encouraged to embody these values, prioritize self-care, and contribute meaningfully to making the world a better place. What the Role Entails The following are detailed performance objectives for this role. When measuring overall aptitude and cultural fit, all candidates will be benchmarked using these standards. Performance Objectives: Deliver Exceptional Customer Response Times: Within the first 60 days, maintain an average response time of under 2 business hours for all customer inquiries received via phone, email, or chat, ensuring that at least 95% of customer issues are acknowledged and resolved or appropriately escalated within 24 hours. Enhance Customer Product Knowledge & Onboarding: Develop, update, and publish at least 3 new user guides or tutorials within the first 90 days to improve customer understanding of BIORAY's products and onboarding experience. Track usage of these materials and aim for at least 80% of new customers to access and use these resources within their first month. Support Continuous Improvement & Cross-Team Collaboration: Actively identify and document at least 5 recurring customer pain points or feedback themes within the first 6 months and collaborate with sales, marketing, and product development teams to recommend actionable improvements that enhance overall customer satisfaction and support BIORAY's mission of helping people find their unique path to healing.

Schedule: Fully Onsite Pay: Up to $22.00/hour We're seeking a professional and customer-focused Front Desk Associate to join our team in Livermore, CA. This is a fully onsite, temporary opportunity for someone who enjoys providing excellent service, staying organized, and creating a welcoming environment for visitors and staff. Key Responsibilities Greet and assist visitors, clients, and employees in a friendly and professional manner Answer, screen, and direct phone calls and emails promptly Maintain a clean, organized, and presentable reception area Handle incoming and outgoing mail, packages, and deliveries Schedule appointments and assist with meeting coordination Perform general administrative tasks such as data entry, filing, and document preparation Provide administrative support to internal teams as needed Qualifications High school diploma or equivalent; some college coursework preferred 1+ year of front desk, administrative, or customer service experience Strong verbal and written communication skills Excellent organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Professional and reliable demeanor Additional Details Fully onsite role-must be comfortable working in a fast-paced, team-oriented environment Temporary position with potential for extension based on performance and business needs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Customer Service Representative - IDEAL For Recent College Grads Schedule: Monday - Friday | 8:00 AM - 5:00 PM Pay: $20.00 - $25.00/hour DOE Perks: Mileage reimbursement | Company vehicle provided after 1 month Job Description: Express Employment Professionals is recruiting for a Customer Service Representative to support a local Sacramento company. This is a full-time, long-term opportunity focused on proactive customer outreach and relationship building. The role includes both in-office and field work, with the potential to grow into a full-time sales position. Key Responsibilities: Conduct in-person visits and phone calls to existing customers Promote excellent customer service and maintain strong relationships Maintain a calendar of outreach activities and document results Assist with accounts receivable outreach as needed Discuss service agreements during customer visits Prepare and submit activity reports to management Collaborate with leadership to improve outreach strategies Perform other duties as assigned Qualifications: High school diploma or equivalent 1-2 years of customer service experience preferred Strong communication and interpersonal skills Motivated, organized, and detail-oriented Proficient in Microsoft Outlook, Word, Excel, and PowerPoint Comfortable working independently and as part of a team Interest in transitioning into a sales role Physical Requirements: Frequent driving to customer locations Regular use of computers and office equipment Ability to occasionally lift up to 25 lbs This is a great opportunity for someone who enjoys customer interaction and is looking to grow into a sales career. Apply today to connect with our recruiting team!

Onsite in Anaheim, CA 92806 W2 Contract 6+ months M-F 8am-5pm Start ASAP $21/hr -Weekly Pay and Benefits! Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team. As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization. Job Duties: · Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions. · Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions. · Build strong rapport with customers, fostering positive experiences and brand loyalty. · Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear · Develop in-depth knowledge of the product line to provide informed and effective support. · Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers. Requirements: · Interfaced directly with customers, effectively deescalating challenging situations. · Demonstrated strong leadership through empathetic communication and support. · Skilled in managing and prioritizing multiple customer cases simultaneously. · Proficient in using various platforms to resolve customer inquiries efficiently. · Excellent written and verbal communication skills. · Proven experience troubleshooting complex issues and guiding customers to resolution. · Accurately documented customer interactions within case records for future reference. · Fluent in English with proficiency in email and chat communication. · Strong proficiency in Microsoft Office Suite. · Capable of typing at approximately 40 words per minute. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Customer Service Representative - B2B / Dealer Support Employment Type: Temp (Covering Leave Until End of December) Schedule: Monday-Friday; flexible start at 6:00 AM or 7:00 AM Compensation: $22.00 per hour Company Overview: A well-known tire manufacturer with a global presence, producing a wide range of tires for passenger cars, trucks, SUVs, and high-performance vehicles. Recognized across the automotive industry for quality and innovation, the company focuses on performance, durability, and safety. Job Summary: The Customer Service Representative plays a pivotal role in supporting the dealer network by ensuring accurate and efficient order fulfillment. Serving as a primary point of contact, this position addresses inquiries, resolves issues, and contributes to overall customer satisfaction. Success in this role requires strong communication skills, attention to detail, and an understanding of B2B client needs in a fast-paced environment. Key Responsibilities: Receive and process telephone, email, and fax orders. Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders. Handle container and consignment orders and monitor/process back orders. Process inventory returns and billing corrections. Provide dealers and sales personnel with order status updates; track and trace shipments. Keep dealers informed about container status, special promotions, discontinued inventory, and sales program deadlines. Address dealer inquiries and resolve complaints within department authority. Manage pricing code entry and maintenance for assigned dealers. Maintain regular communication with Regional Sales Managers on daily order receipts, shipping schedules, dealer inquiries/complaints, and issue resolution. Make inventory production recommendations and handle warehouse transfer requests. Process Federal Excise Tax (FET), city/county/state commission credits, and other credit memos. Maintain dealer order files and current pricing files. Respond to management inquiries; prepare sales history reports and other documentation as needed. Perform other duties as assigned. Qualifications Required: High school diploma or equivalent. Minimum 3 years of experience in customer service order processing (B2B preferred). Ability to work independently and collaboratively as a team player. Exceptional organizational and time-management skills with the ability to prioritize. Strong written, oral, and presentation skills. Intermediate proficiency in Microsoft Office (Excel, Outlook, Word). Willingness to work overtime as business needs require. Adherence to company policies and safety guidelines. Ability to read/interpret simple instructions, correspondence, and memos; write clear correspondence. Effective one-on-one and small-group presentation skills. Proficiency in basic math: addition, subtraction, multiplication, division, fractions, and decimals. Apply common-sense understanding to carry out instructions in written, oral, or diagram form. Address problems involving several concrete variables in standardized situations. Regularly required to sit, use hands/fingers, handle or feel, and talk/hear. Occasionally required to stand, walk, or reach with hands/arms. Ability to lift and/or move up to 25 lbs. Specific vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to work in an office/warehouse support environment with a moderate noise level.

Customer Service Representative (Women's Apparel Brand) We're seeking a proactive and customer-focused Customer Service Representative to support a growing women's apparel brand. The ideal candidate has a passion for fashion, excellent communication skills, and experience managing customer inquiries across multiple platforms. This role plays a key part in ensuring every customer enjoys a seamless and positive brand experience. Key Responsibilities Respond promptly to customer inquiries via email, social media (Instagram DMs), and ticketing platforms. Manage orders, returns, and exchanges through Shopify and AfterShip. Track and resolve shipping or fulfillment issues in coordination with the warehouse team. Maintain accurate customer records and communication logs in HappyFox. Engage with the online community and assist customers via Instagram DMs in a brand-appropriate tone. Collaborate cross-functionally with marketing, operations, and e-commerce teams to ensure customer satisfaction. Identify recurring issues or feedback trends and share insights with the leadership team to improve processes. Qualifications 1-2 years of experience in customer service, preferably within apparel, retail, or e-commerce. Proficient in Shopify, Instagram, HappyFox, and AfterShip (or similar tools). Strong written and verbal communication skills with a customer-first mindset. Detail-oriented and highly organized, with the ability to manage multiple requests at once. Positive, professional, and proactive attitude with a genuine passion for helping customers. Location: Northridge, CA (Onsite, Monday-Friday, 8:00 AM-5:00 PM) Schedule: Full-time, 40 hours per week Duration: Contract through January/February 2026 Pay Rate: $21/per hour

```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```

Irvine, CA (Remote considered for PT time zone candidates only) Schedule: Standard Office Hours (8:00 AM - 5:00 PM PT) Duration: 9-Month Contract Pay: $20-25/hr Our client, a leading medical device company, is seeking experienced Senior Customer Service Representatives to deliver exceptional service to customers with elevated expectations. You will be the first point of contact, owning the customer experience from start to finish while supporting hospitals, purchasing departments, and internal sales teams. This is a fast-paced call center environment requiring strong communication skills, attention to detail, and the ability to handle high volumes of customer interactions with professionalism and accuracy. Key Responsibilities Manage customer contacts and order details using case management systems with precision Place and monitor orders via phone, fax, and email for hospital and sales representative customers Process new orders, returns, billing adjustments, inventory reconciliations, and product recalls Proactively track, resolve, and escalate orders or cases in alignment with service excellence standards Communicate backorders, order status, product availability, and missed deliverables Resolve complex issues through root cause analysis with limited supervision Prioritize high work volumes from multiple channels (30+ calls and 30-40 emails daily) Process consignment conversions and reconciliations systematically Perform basic data analysis and generate reports for Sales, Customers, and Consignment Teams Complete customer credits following SOX key control documentation guidelines Coordinate with Supply Chain Planning and Inventory Teams Serve as a Subject Matter Expert (SME) who can coach and train others Required Qualifications High School Diploma required Minimum 4 years of Customer Service Experience, preferably in a call center environment Experience handling 30+ calls per day and 30-40 emails in a professional setting Excellent written and verbal communication skills Strong interpersonal and relationship building abilities Proven ability to negotiate and resolve demanding situations Strong time management skills with ability to prioritize competing objectives Demonstrated problem-solving and critical thinking capabilities Proficient in MS Office Suite Experience within an ERP software system Ability to work independently and as part of a team with minimum supervision Strict attention to detail and accuracy Ability to manage confidential information with discretion Preferred Qualifications Bachelor's degree (BA/BS degree required for promotion opportunities) Salesforce or other CRM experience Experience with JDE (ERP Software) Previous experience in medical device, pharmaceutical, or healthcare industry Background with competing companies in the life sciences sector

Job Title: Manufacturing Customer Service Representative Compensation: $21-$24 per hour Employment Type: Contract-to-Hire About the Role A well-established manufacturing company in Corona is seeking a detail-oriented and customer-focused Customer Service Representative. This contract-to-hire position is ideal for someone who thrives in a fast-paced environment and enjoys supporting clients and internal teams with accuracy and professionalism. Key Responsibilities Respond to customer inquiries via phone and email regarding orders, shipments, and product information Process purchase orders and coordinate with production and shipping departments Resolve issues related to delivery, returns, and product availability Maintain accurate records in ERP and CRM systems Collaborate with internal teams to ensure customer satisfaction and timely fulfillment Support account managers and sales teams with administrative tasks Qualifications 2+ years of customer service experience in a manufacturing or distribution environment Strong communication and problem-solving skills Proficiency in Microsoft Office and experience with ERP systems (SAP, Oracle, or similar) Ability to multitask and manage priorities in a deadline-driven setting High school diploma required; associate degree or higher preferred Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

We are seeking a dependable and personable Customer Service / Dispatch Coordinator to support a busy residential plumbing team. This role is ideal for someone who enjoys fast-paced coordination, strong communication, and delivering an excellent customer experience from the first call to job completion. Key Responsibilities Answer inbound calls, schedule appointments, and dispatch technicians efficiently based on skill set and location. Communicate with homeowners to confirm appointments, provide updates, and ensure a positive experience. Coordinate with field technicians and the warehouse to align scheduling, materials, and workflow. Manage the service calendar and daily job board to optimize productivity. Enter accurate notes and updates in the service system. Assist with follow-up calls, estimates, and warranty documentation when needed. Qualifications 2+ years of customer service or dispatch experience (preferably in residential services such as plumbing, HVAC, or electrical). Excellent communication, organization, and multitasking skills. Strong computer proficiency; comfortable using scheduling and CRM systems. A positive, team-oriented mindset with a focus on customer satisfaction. Ability to stay calm and professional in a fast-paced environment.

NEXT CLASS STARTING IN November 2025 We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions. Essential Job Functions: • Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs. • Maintains sincere interest in providing stellar customer care • Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction • Exercises independent thinking in meeting customer expectations • Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image Must Possess the Ability to: • Process information quickly and accurately • Work under time constraints • Understand and apply new concepts • Analyze Information and evaluate results • Effectively deal with complex customers • Create positive customer relationships by defusing angry and upset customers • Demonstrate commitment to learning quickly and effectively applying knowledge • Attention to detail and follow-up Minimum Requirements: • High School Diploma or equivalent • Minimum 1 year of call center experience • Minimum 1 year of customer service experience • Knowledge of computer (PC) and internet applications • Excellent Telephone etiquette • Excellent communication skills written, verbal, and interpersonal • Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given • Excellent oral and written skills: Grammar and terminology • Time management skills • Ability to pass a background check and drug screen upon offer of employment Required Qualifications: • 6 months- 1 year of Call Center Experience Shift Times: 1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)􀀀 2. Must attend ALL training assigned days (First 30 days)

As the Front Desk Customer Service Representative in Tulare, you'll be the welcoming face of our facility, ensuring every visitor's experience is positive and memorable. With flexible hours, you'll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You'll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine-making the work both rewarding and enjoyable. Work Location and Hours Location: Tulare CA 93274 Days/Hours: • Tuesday-Thursday: 8:00 am-5:00 pm (1-hour lunch) • Event Days: 9:30 am-6:30 pm (1-hour lunch) • Occasional Monday/Friday shifts for special events (with advance notice) KEY RESPONSIBILITIES Front Desk & Visitor Support • Greet and assist visitors upon arrival • Provide basic technical support for conference and training rooms • Communicate with vendors, customers, and staff • Provide general customer service • Maintain and uphold our mission, values, policies, procedures, and principles Workshop & Event Support • Coordinate logistics and set up for workshops and meetings • Assist instructors and internal teams with administrative tasks • Support registration, attendance, and customer inquiries • Provide support to customers before, during, and after workshops and events Facilities & Operations • Support building operations and maintenance • Organize operational documents and support document development • Submit facility maintenance requests • Order and manage supplies Tours and Demo support: • Set up & assist team with equipment demonstrations, tours, and consultations. • Assist with scheduling and coordinating tours Lending Program Support: • Monitor and assist all reservations for lending programs • Prepare and package equipment based on reservations • Support program pick-up and drop off • Keep accurate loan records REQUIRED QUALIFICATIONS • High School Diploma DESIRED QUALIFICATIONS/EXPERIENCE • Bilingual (English/Spanish) • Proficiency in Microsoft Office and internet-based applications • Strong customer service and communication skills • Ability to multitask and prioritize • Attention to detail and organizational skills

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

We are seeking a motivated and ambitious Customer Service, Sales & Marketing Specialist to support our sales and marketing operations. The ideal candidate will have up to five years of relevant work experience and a strong desire to develop their skills and grow within the role. Prior experience in the medical device or ophthalmic industry is not required. This position offers an excellent opportunity to gain valuable experience while contributing to distributor management, marketing activities, and customer service initiatives. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Serve as the primary point of contact for customer inquiries Process orders, coordinate shipments, and manage payments Handle customer complaints and issue resolution Support sales activities and follow up on leads Assist with reporting and analyzing sales trends Marketing & Promotions Support Prepare materials for trade shows and marketing campaigns Support social media and promotional activities Assist in collecting customer feedback and market insights Distributor & Partner Support Maintain relationships with distributors and partners Assist with onboarding, training, and distributor support Product & Regulatory Support Assist in product registration and compliance tasks as needed Coordinate with internal teams to ensure product availability Manage the RMA (Return Merchandise Authorization) process, including communications with the customers or distributors, tracking returns, coordinating with Quality and Regulatory teams, and ensuring timely resolution. Other Responsibilities Perform additional duties as assigned to support business objectives Travel as required EDUCATION, EXPERIENCE, AND SKILLS: Bachelor's degree in Business Administration, Marketing, or a related field, preferred Strong communication, negotiation, and interpersonal skills Up to 5 years of relevant work experience Self-starter with ability to identify issues, opportunities, and take initiative Ability to learn quickly and adapt to new processes Annual Compensation: $65,000 - $95,000 DOE (Depending on Experience) Location: San Leandro, CA (Onsite, Full-time) Company Website: *************** Employment Type: Full-time

Customer Solutions Rep 1 - PART TIME 24 hours per week Start: Immediate Onsite in Tulare, CA - see schedule below Duration: Part Time through April 2027 Hourly W2 Rate: $40.00 As the Front Desk Customer Service Representative, you'll be the welcoming face of our facility, ensuring every visitor's experience is positive and memorable. With flexible hours, you'll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You'll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine-making the work both rewarding and enjoyable. Work Location and Hours Location: Energy Education Center Tulare - 4175 S Laspina Ave Tulare CA 93274 Days/Hours: Tuesday-Thursday: 8:00 am-5:00 pm (1-hour lunch) Event Days: 9:30 am-6:30 pm (1-hour lunch) Occasional Monday/Friday shifts for special events (with advance notice) KEY RESPONSIBILITIES Front Desk & Visitor Support Greet and assist visitors upon arrival Provide basic technical support for conference and training rooms Communicate with vendors, customers, and staff Provide general customer service Maintain and uphold EEC's mission, values, policies, procedures, and principles Workshop & Event Support Coordinate logistics and set up for workshops and meetings Assist instructors and internal teams with administrative tasks Support registration, attendance, and customer inquiries Provide support to customers before, during, and after workshops and events Facilities & Operations Support building operations and maintenance Organize operational documents and support document development Submit facility maintenance requests Order and manage supplies Tours and Demo support: Set up & assist SCE team with equipment demonstrations, tours, and consultations. Assist with scheduling and coordinating tours Lending Program Support: Monitor and assist all reservations for lending programs Prepare and package equipment based on reservations Support program pick-up and drop off at the EEC Keep accurate loan records REQUIRED QUALIFICATIONS High School Diploma Proficiency in Microsoft Office and internet-based applications Strong customer service and communication skills Ability to multitask and prioritize Attention to detail and organizational skills Desired - Bilingual English/Spanish

Job title: Customer Service Representative Duration: 17 months Pay Rate: $23.16/hr on W2 Hours per Week: 24 Days/Hours: Tuesday-Thursday: 8:00 am-5:00 pm (1-hour lunch) Event Days: 9:30 am-6:30 pm (1-hour lunch) Occasional Monday/Friday shifts for special events (with advance notice) Position Overview As the Front Desk Customer Service Representative at the Energy Education Center in Tulare, you'll be the welcoming face of our facility, ensuring every visitor's experience is positive and memorable. With flexible hours, you'll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You'll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine-making the work both rewarding and enjoyable. Key Responsibilities Front Desk & Visitor Support Greet and assist visitors upon arrival Provide basic technical support for conference and training rooms Communicate with vendors, customers, and staff Provide general customer service Maintain and uphold EEC's mission, values, policies, procedures, and principles Workshop & Event Support Coordinate logistics and set up for workshops and meetings Assist instructors and internal teams with administrative tasks Support registration, attendance, and customer inquiries Provide support to customers before, during, and after workshops and events Facilities & Operations Support building operations and maintenance Organize operational documents and support document development Submit facility maintenance requests Order and manage supplies Tours and Demo support: Set up & assist team with equipment demonstrations, tours, and consultations. Assist with scheduling and coordinating tours Lending Program Support: Monitor and assist all reservations for lending programs Prepare and package equipment based on reservations Support program pick-up and drop off at the EEC Keep accurate loan records Required Qualifications High School Diploma Must have MS Office (Word, Excel, Outlook, PowerPoint) experience - basic level Must also have basic level experience in mail sorting, printing, scanning, schedule appointments, answering phones. Desired Qualifications/Experience Bilingual (English/Spanish) Proficiency in Microsoft Office and internet-based applications Strong customer service and communication skills Ability to multitask and prioritize Attention to detail and organizational skills

Founded in 2012, Innov8 Partners builds strong brands known for customer loyalty and innovative products, while creating a corporate environment of learning and growth for humble and hungry professionals. Under the Innov8 Partners umbrella includes a diverse collection of companies that strive to be the most innovative and committed in their respective fields. Current Brands: Noble Outfitters Linksoul Wild Fox Foods Clayton Coffee and Tea Past Brands: Kevin's Natural Foods First Tactical Sherpa Adventure Gear Skin Graft Med Zone Role Description: This is a full-time on-site role for a Customer Service Representative - E-commerce located in Modesto, CA. The Customer Service Representative will handle customer inquiries, provide support, and ensure customer satisfaction through various channels such as email, phone, and live chat. Daily tasks include resolving customer issues, processing orders, and providing detailed product information. Additionally, the role involves maintaining a high level of customer experience and collaborating with internal teams to improve service quality. Qualifications: Experience in Customer Service, Customer Support, and Customer Satisfaction Strong skills in Customer Experience and Customer Relations Excellent communication and problem-solving skills Excellent written and verbal communication skills Proficiency with e-commerce platforms and customer service software is a plus High school diploma or equivalent; Bachelor's degree is preferred Prior experience in the apparel industry is beneficial Knowledge of returns/refund processes and shipping systems Ability to work on-site in Modesto, CA

Trident Consulting is seeking a "Customer Solutions Representative 1” for one of our clients. A global leader in business and technology services. Customer Solutions Representative 1 Schedule: Tuesday - Thursday, 8:00 AM to 5:00 PM (1-hour lunch; schedule may vary with notice) Hours: 24 hours per week (8 hours/day) Rate: 16.00 - 23.16 Duration : 12+ Months Description The Administrative Clerk will provide customer and office support at the Energy Education Center in Tulare. This role involves processing incoming orders, answering customer inquiries, and supporting general administrative operations within established company guidelines. The ideal candidate will deliver excellent customer service while maintaining accuracy and efficiency in clerical duties. RESPONSIBILITIES: Answer phone calls and respond to customer inquiries regarding company programs, policies, and procedures. Process incoming orders and customer requests accurately and promptly. Sort and distribute mail, print, scan, and prepare documents as needed. Schedule appointments and support logistical coordination for classes and events. Maintain organized files and records in compliance with departmental standards. Support the department with MS Office-based reporting and communication. JOB QUALIFICATIONS: Bilingual (English/Spanish). Strong written and verbal communication skills. Excellent customer service and interpersonal abilities. Ability to multitask, prioritize, and maintain attention to detail. Experience with internet-based and scheduling applications. Additional Information Background check required. Badge access required. Travel: None expected. Timesheet: Weekly (Time In/Out entry). About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.