Guest service representative jobs in Clay, NY - 243 jobs

Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs Wage $14.00 to $15.00 hourly

Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:** - Provide exceptional customer support to homeowners. - Handle homeowners to assist with locating local service providers. - Manage all customer interactions via inbound/outbound phone, email, and written correspondence. - Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications. - Communicate customer facing issues to management and identify areas of opportunity - Collaborate with internal departments to resolve customer opportunities - Actively participate in departmental Excellence initiatives as well as agent certifications **Preferred Qualifications:** - High School Degree/GED - 2+ years of experience in a call center and troubleshooting **Key Qualifications:** - Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred) - Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer - Excellent customer service skills - Strong written and oral communication skills - Proficient in MS Office (specifically Word and Excel) - Strong analytical skills, accuracy and attention to detail - Sense of urgency; strong organizational skills and ability to handle multiple tasks at one time - Creative problem-solving skills - Self-starter and well organized, able to multi-task and prioritize work **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Requisition ID: 906163 Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION You will be responsible for providing professional services to our internal and external clients by responding to their telephone inquiries, processing client orders, and ensuring that all data is entered accurately. MAIN FUNCTIONS Respond to customer phone calls, emails, chats Perform computer entry as required, orders that may come from phone calls, faxes, emails or other sources; To provide technical information about our products and answer questions regarding the use of the electronic (web) ordering systems; Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs; Manage daily service level reports; QUALIFICATIONS High school diploma; 3 to 5 years of experience in a similar position; Good analytical and problem-solving skills; Ability to work in a dynamic environment with minimal supervision; Knowledge of Microsoft Office and Gmail family software; Ability to multitask; Team player and ability to interact with various departments; Experience in optics: an asset Fluent English GENERAL FUNCTION You will be responsible for providing professional services to our internal and external clients by responding to their telephone inquiries, processing client orders, and ensuring that all data is entered accurately. MAIN FUNCTIONS Respond to customer phone calls, emails, chats Perform computer entry as required, orders that may come from phone calls, faxes, emails or other sources; To provide technical information about our products and answer questions regarding the use of the electronic (web) ordering systems; Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs; Manage daily service level reports; QUALIFICATIONS High school diploma; 3 to 5 years of experience in a similar position; Good analytical and problem-solving skills; Ability to work in a dynamic environment with minimal supervision; Knowledge of Microsoft Office and Gmail family software; Ability to multitask; Team player and ability to interact with various departments; Experience in optics: an asset Fluent English Pay Range: $16.75 - $21.40 Hours: 8:45am - 5:15pm Department: Customer Service Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Syracuse Job Segment: Supply Chain, Supply, Social Media, Ophthalmic, Operations, Marketing, Healthcare

The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary Assist guests with booking and modifying reservations as needed Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly and monitor lobby cleanliness Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

BioMatrix Specialty Infusion Pharmacy is dedicated to delivering compassionate, high-quality care through timely and reliable medication delivery. As an Enteral Customer Service Representative is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. Schedule: Monday to Friday, 8 am-5 pm EST Location: Syracuse, NY Enteral Customer Service Representative, you will be responsible for maintaining patient relationships and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary demographic, clinical, financial, physician and family information. You will provide the highest level of service to all customers and assure them that each is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations. This Enteral Customer Service Representative position requires you communicate effectively with business development staff to grow and maintain relationships with referral sources. As well as enhance communication with team members to solidify a cohesive and productive work environment. QUALIFICATION REQUIREMENTS * 1-2 years of customer service experience * Proficient computer skills * Highly organized with the ability to pay attention to detail. * Critical thinker * Solution orientated with the ability to problem solve. * Ability to actively listen. * Excellent communication skills both written and verbally. * Excellent prioritizing and time management skills * Strong interpersonal skills * Comfortable to work in high volume and fast-paced environment. * Displays willingness to multi-task and make quick decisions. * Self-directed, but able to work in a team environment. * Math aptitude QUALIFICATIONS PREFERRED * Related health care experience with a focus on enteral/respiratory therapy; insurance reimbursement * Understanding/knowledge of enteral/respiratory therapy; HCPC codes; insurance guidelines * Knowledge of third-party requirements desirable ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Receive, review, and process new patient referrals for enteral therapy services. * Obtain complete and accurate patient demographic, clinical, and insurance information. * Verify insurance benefits, coverage, and financial responsibilities for new and existing patients. * Communicate with patients, families, and caregivers to provide clear explanations of services, billing, and delivery timelines. * Coordinate with clinical, pharmacy, and delivery teams to ensure timely order fulfillment. * Maintain compliance with HIPAA and all regulatory requirements in documentation and communication. * Serve as the primary point of contact for patient inquiries, ensuring prompt and courteous resolution. * Collaborate with Business Development staff to strengthen referral relationships and ensure continuity of care. * Follow up with referral sources and internal departments to ensure documentation accuracy and completeness. * Update patient records, authorizations, and order changes in the system promptly. * Support ongoing quality assurance initiatives and contribute to process improvement efforts. OTHER FUNCTIONS & RESPONSIBILITIES * Participation in membership in professional societies and organizations. * Ability to prioritize and handle multiple tasks and projects concurrently. * Must have scheduling flexibility and be able to work overtime and on-call coverage. * Overnight travel on occasion by car, airplane and train. * Careful attention to detail. * Performs related duties as requested. * Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS * Strong working knowledge of medical terminology, particularly related to enteral therapy and nutrition services * Understanding of insurance processes, including verification, authorizations, and billing procedures * Ability to maintain patient confidentiality in compliance with HIPAA and company policy * Exceptional customer service and interpersonal communication skills * Ability to multitask effectively and manage competing priorities in a dynamic environment * Strong problem-solving, decision-making, and conflict-resolution skills * High level of accuracy and attention to detail in data entry and documentation * Excellent written and verbal communication skills, with professional phone etiquette * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn internal software systems * Ability to work independently while contributing to a collaborative team environment * Demonstrates empathy, patience, and professionalism when interacting with patients and healthcare professionals PHYSICAL DEMANDS AND WORK ENVIRONMENT * This position requires frequent standing and occasional sitting with occasional walking, kneeling or stooping. * This position requires the use of hands to fingers, handle or feel objects and the ability to reach with hands and arms. * This position requires constant talking and listening * Specific vision abilities required by this job include close vision and the ability to adjust focus. * This position must occasionally lift and/or move up to 25 pounds * Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER * Will participate in legal and ethical compliance training each year. * Will consistently behave in compliance with the BioMatrix legal and ethical policies and procedures. * Will abide by the policies of BioMatrix as set forth in the Compliance Manual. * Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Call Center Customer Service Representative, you will be a key connection point between our customers and the support they need. From answering incoming calls to assisting with order inquiries, delivery scheduling, account updates, and service questions, you will ensure customers feel heard, valued, and confident in their purchase journey. You will represent our brand with professionalism and care through phone conversations as well as written communication via chat and email. You'll work both independently and with a supportive team to enhance every customer interaction and reinforce our commitment to exceptional service. What we need from you is: * A commitment to delivering genuine, friendly, and professional service across phone, chat, and email interactions. * Strong communication skills, with the ability to clearly guide customers verbally and in writing. * Excellent listening skills and the ability to multitask in a fast-paced call center environment. * The ability to troubleshoot and proactively resolve escalated customer concerns. * A collaborative mindset to support fellow team members and advocate for customer needs. * Flexibility to work within a 7-day-a-week call center schedule, with operating hours from 8:00am-6:00pm. We can't wait to get to know you! Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures. Essential Duties and Responsibilities Greet, register, and assign rooms to guests. Answer telephone. Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability. Block rooms. Program wake-up calls. Handle guest mail and messages. Open and close shifts making cash drops as necessary. Maintain market stock and coffee area as needed. Finalize transactions completed during the day and process credit card transactions. Prepare and print folios for departing guests. Create, print, file and transmit required reports. Compile daily sales figures and complete the Daily reports. Complete End of Month procedures. Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies. Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service, along with directions and information regarding the local area. Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Schedule shuttle runs for guests (hotels with shuttle only). Perform laundry duties as needed. Set up continental breakfast. Requirements Qualifications One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age. Physical Demands The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $17.50-$19.50 / hourly

Provides guests with excellent service while maintaining, an efficient and effective operation in all areas of guest services and the front office area. Thoroughly welcoming and assisting all guests, balances and reconciles daily accounting records, completes necessary paperwork, performs cash and credit transactions for incoming revenue, handles guest inquiries and complaints, fields incoming calls and directs appropriately. Monitors third party review sites and responds to guest comments. Pay Rate: $16 per hour Essential Position Responsibilities: Oversees daily operation of the front desk area and maintains a welcoming presence as the “first impression” for many guests, fellow associates and vendors. Maintains a welcoming presence to the property and in the front office area, especially when in view of guests. Immediately acknowledge guests, requests, and questions. Observes the company's “10-4” rule for all guests (Within 10 feet of physical proximity to a guest, make eye contact and acknowledge their presence by nodding and smiling. Within 4 feet of physical proximity to a guest, verbally acknowledge them, this can be by simply saying “Hello, how are you today?”. Is neat and clean in appearance, wears proper uniform, name/ID badge, correct department footwear, and a smile. Provides excellent customer service that goes “above and beyond” the expectations of Waterpark guests. Conducts themselves in a professional, courteous manner at all times. Immediately addresses all guest requests and follows through to ensure resolution and 100% satisfaction. Immediately addresses all guest requests or complaints and follows through to ensure resolution and 100% satisfaction. Answer phone calls and assist guests with inquiries, reservations and general information. Follows proper cash and credit card handling procedures. Accurately completes required paperwork and cash out procedures. Completes ticket reconciliation and tracking form daily. Practices excellent communication skills, shares information to other shifts and to management through use of the daily logbook or other approved channels. Communicates all necessary information to current or future guests to ensure maximum satisfaction and revenue potential. Has a thorough understanding of all systems used at the front office, including POS System, the phone system, and intercom and paging system. Ensures the hotel equipment, such as fax machines, copiers and the PMS system are maintained properly and secured. Has thorough understanding of all emergency plans, safety and operating procedures/standards-especially with regard to handling guests and maintaining service if an emergency or other issue arises. Well informed and confident in ability to appropriately handle missing child alert. Follows procedure and reports all incidents or injuries to supervisor immediately. Provides input and ideas on the operation of the front office, participates in training initiatives and skill development, and provides feedback to improve the department. Completes any other task as requested by a supervisor, including the training new associates. Position Specific Requirements, Knowledge, Skills and Abilities: Must have aptitude with regard to cash counting and handling of cash and credit transactions. Must have ability to pass any related competency or skills based training that is necessary for the department. Must learn and be able to pass all tests on the POS. Physical, Schedule and Work Requirements: Availability to work on all shifts, during the normal operating hours of the waterpark Availability to work during the entire season Memorial Day through Labor Day with minimal requests for extended periods of time off (any prior commitments must be addressed before start date) Ability to stand for extended periods of time

We are looking for our next great team member to join us as a Night Auditor in our Rooms department. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Additional hotel discounts with Marriott International brand hotels Free Parking Free Meal during your shift Quarterly employee appreciation events to celebrate all your hard work! Marriott Syracuse Downtown seeks Night Auditor to balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Here is what you will be doing each day as a Night Auditor: Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Perform any other job-related duties as assigned. Does this sound like you? Our Night Auditor will have a self-starting personality with an even disposition & can maintain a professional appearance and manner at all times. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Possess basic mathematical skills with ability to make accurate mathematical calculations. You are able to effectively deal with guest and employee concerns in a friendly and positive manner. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives The Float Customer Service Representative (CSR) is the primary point of contact for bank customers throughout our branch locations. The objective of the Float CSR is to perform daily transactions for customers in various branches, while providing efficient and quality customer service. Additionally, as the primary point of contact, it is necessary for the Float CSR to create opportunities for cross-selling the bank's products and services in order to meet customer needs and grow the bank. Essential Functions * Travel to branches as needed to provide and maintain excellent customer service to all bank customers. * Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquires to management. * Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. * Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. * Update customer contact information on an ongoing basis to be sure we have the most accurate data in the event the bank would need to contact them. * Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card set up, branch capture, and preparing courier bags for transit. * Performs various clerical duties including answering phone, typing, filing and preparing check orders. * Ensure compliance/adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. Requirements * At least one year Customer Service Experience * I-3 years banking experience or cash handling experience * Be professional in appearance and conduct * Intermediate computer skills (Microsoft Office and Outlook) * Perform basic mathematical functions * Ability to work as part of a team and assist other team members * Ability to adapt to change * Attention to detail and ability to multi task * Ability to pay attention to detail and quality of work * Positive attitude * High school graduate or equivalent

Be the First Smile They See - and the Lasting Impression They Remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our New Hartford team. In this dynamic, full-time role, you'll be the heartbeat of the guest experience-setting the tone from the moment someone walks through the door. More than a receptionist, you're a relationship builder, confidence booster, and trusted guide throughout the guest journey. Job Type: Full-Time Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay Why Join Chapter Aesthetic Studio? A supportive, people-first culture focused on delivering confidence through personalized care Ongoing training and professional development A modern, uplifting studio environment with a tight-knit, collaborative team Employee discounts on services and retail products Opportunities for growth and leadership across our expanding studio network What You'll Do: Welcome every guest with warmth, energy, and professionalism Create memorable experiences that foster loyalty and referrals Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing Support guests through product education, service recommendations, rebooking, and financing options Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning Meet and exceed sales goals for services, memberships, and retail Maintain a clean, organized, and guest-ready studio environment What We're Looking For: At least 2 years of sales experience in a fast-paced, guest-focused environment Friendly, outgoing personality with excellent communication and interpersonal skills Tech-savvy and comfortable with phones, booking systems, and POS software Organized, detail-oriented, and adaptable under pressure High school diploma or equivalent required About Chapter Aesthetic Studio Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG - The Aspen Group, we're redefining the guest experience-making confidence accessible, care personalized and results remarkable. Ready to be the reason someone feels amazing today? Apply now and start your best Chapter yet. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Hourly Rate: Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay

***MUST BE AVAILABLE TO WORK WEEKENDS*** Title: Night Audit Job Description: Accurately balances all hotel income and expenses for the 24-hour hotel operating period Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: High school diploma or equivalent Fluent in English, reading and writing necessary Must have sound judgment and discretional skills and be able to work with little or no supervision Must be flexible in hours and days worked Must display very good organization and time management skills Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: Balance all room revenue, F&B revenues and room expenses Balance all room and tax charges Performs all GSA functions as required May perform duties associated with Night Manager responsibilities Posting charges to guest accounts Processing payments from guests Selling and upselling rooms to “walk-in” customers Maintaining daily logs Balancing shift work and cash drawers Listening to or anticipating and responding to guest complaints. Use established greetings when answering the phone or meeting guests in person Promote, answer questions about, and enroll in Hilton's Honors program

Requisition ID: 908502 Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION You will be responsible for providing professional services to our internal and external clients by responding to their telephone inquiries, processing client orders, and ensuring that all data is entered accurately. MAIN FUNCTIONS Respond to customer phone calls, emails, chats Perform computer entry as required, orders that may come from phone calls, faxes, emails or other sources; To provide technical information about our products and answer questions regarding the use of the electronic (web) ordering systems; Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs; Manage daily service level reports; QUALIFICATIONS High school diploma; 3 to 5 years of experience in a similar position; Good analytical and problem-solving skills; Ability to work in a dynamic environment with minimal supervision; Knowledge of Microsoft Office and Gmail family software; Ability to multitask; Team player and ability to interact with various departments; Experience in optics: an asset Fluent English Pay Range: 15.99 - 22.47 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Syracuse Job Segment: Supply Chain, Supply, Ophthalmic, Social Media, Operations, Healthcare, Marketing

BioMatrix Specialty Infusion Pharmacy is dedicated to delivering compassionate, high-quality care through timely and reliable medication delivery. As an Enteral Customer Service Representative is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. Enteral Customer Service Representative, you will be responsible for maintaining patient relationships and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary demographic, clinical, financial, physician and family information. You will provide the highest level of service to all customers and assure them that each is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations. Schedule: Monday to Friday, 8 am-5 pm EST Location: Syracuse, NY This position requires you communicate effectively with business development staff to grow and maintain relationships with referral sources. As well as enhance communication with team members to solidify a cohesive and productive work environment. QUALIFICATION REQUIREMENTS * 1-2 years of customer service experience * Proficient computer skills * Highly organized with the ability to pay attention to detail. * Critical thinker * Solution orientated with the ability to problem solve. * Ability to actively listen. * Excellent communication skills both written and verbally. * Excellent prioritizing and time management skills * Strong interpersonal skills * Comfortable to work in high volume and fast-paced environment. * Displays willingness to multi-task and make quick decisions. * Self-directed, but able to work in a team environment. * Math aptitude QUALIFICATIONS PREFERRED * Related health care experience with a focus on enteral/respiratory therapy; insurance reimbursement * Understanding/knowledge of enteral/respiratory therapy; HCPC codes; insurance guidelines * Knowledge of third-party requirements desirable ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Receive, review, and process new patient referrals for enteral therapy services. * Obtain complete and accurate patient demographic, clinical, and insurance information. * Verify insurance benefits, coverage, and financial responsibilities for new and existing patients. * Communicate with patients, families, and caregivers to provide clear explanations of services, billing, and delivery timelines. * Coordinate with clinical, pharmacy, and delivery teams to ensure timely order fulfillment. * Maintain compliance with HIPAA and all regulatory requirements in documentation and communication. * Serve as the primary point of contact for patient inquiries, ensuring prompt and courteous resolution. * Collaborate with Business Development staff to strengthen referral relationships and ensure continuity of care. * Follow up with referral sources and internal departments to ensure documentation accuracy and completeness. * Update patient records, authorizations, and order changes in the system promptly. * Support ongoing quality assurance initiatives and contribute to process improvement efforts. OTHER FUNCTIONS & RESPONSIBILITIES * Participation in membership in professional societies and organizations. * Ability to prioritize and handle multiple tasks and projects concurrently. * Must have scheduling flexibility and be able to work overtime and on-call coverage. * Overnight travel on occasion by car, airplane and train. * Careful attention to detail. * Performs related duties as requested. * Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS * Strong working knowledge of medical terminology, particularly related to enteral therapy and nutrition services * Understanding of insurance processes, including verification, authorizations, and billing procedures * Ability to maintain patient confidentiality in compliance with HIPAA and company policy * Exceptional customer service and interpersonal communication skills * Ability to multitask effectively and manage competing priorities in a dynamic environment * Strong problem-solving, decision-making, and conflict-resolution skills * High level of accuracy and attention to detail in data entry and documentation * Excellent written and verbal communication skills, with professional phone etiquette * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn internal software systems * Ability to work independently while contributing to a collaborative team environment * Demonstrates empathy, patience, and professionalism when interacting with patients and healthcare professionals PHYSICAL DEMANDS AND WORK ENVIRONMENT * This position requires frequent standing and occasional sitting with occasional walking, kneeling or stooping. * This position requires the use of hands to fingers, handle or feel objects and the ability to reach with hands and arms. * This position requires constant talking and listening * Specific vision abilities required by this job include close vision and the ability to adjust focus. * This position must occasionally lift and/or move up to 25 pounds * Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER * Will participate in legal and ethical compliance training each year. * Will consistently behave in compliance with the BioMatrix legal and ethical policies and procedures. * Will abide by the policies of BioMatrix as set forth in the Compliance Manual. * Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Job Title: Night Auditor The Night Auditor is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. The position is a key driver of branch referrals that assist the branch team in achieving their annual goals. The CSR is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in growing the bank, while managing preventable losses and reducing fraudulent activity. Essential Functions * Deliver exceptional customer experiences including proactively greeting customers, smiling, using their name, and ending each interaction (whether in person or on the phone) by saying, "Thank you for banking with Pathfinder Bank." While maintaining confidentiality of all customer records and documents. * Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner. Assist with support work. * Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquiries to management. * Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy. Issue receipts to customers for transactions processed to provide a record of activity. Balance daily work, adhering to all procedures stated in the employee difference policy. * Update customer contact information on an ongoing basis to be sure we have the most accurate data on the even the bank would need to contact them. * Understand and adhere to risk and regulatory standards, policies, and controls. Identify risk-related issues needing escalation to management. * Demonstrate by proactively assisting other branch colleagues when needed as well as actively participating and contributing during branch team meetings. Requirements * High school diploma or equivalent * At least one year customer service experience * 1-3 years banking experience or cash handling experience * Professional in appearance and conduct * Intermediate computer skills (Microsoft Office and Outlook) * Basic mathematical functions * Ability to work as part of a team and assist other team members * Ability to adapt to change * Attention to detail and quality of work * Ability to multi-task * Positive attitude

***MUST BE AVAILABLE TO WORK WEEKENDS*** Salary - $16.25 per hour Title: Night Audit Job Description: Accurately balances all hotel income and expenses for the 24-hour hotel operating period Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: High school diploma or equivalent Fluent in English, reading and writing necessary Must have sound judgment and discretional skills and be able to work with little or no supervision Must be flexible in hours and days worked Must display very good organization and time management skills Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: Balance all room revenue, F&B revenues and room expenses Balance all room and tax charges Performs all GSA functions as required May perform duties associated with Night Manager responsibilities Posting charges to guest accounts Processing payments from guests Selling and upselling rooms to “walk-in” customers Maintaining daily logs Balancing shift work and cash drawers Listening to or anticipating and responding to guest complaints. Use established greetings when answering the phone or meeting guests in person Promote, answer questions about, and enroll in Hilton's Honors program

Job Title: Night Auditor The Night Auditor is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Duties and Responsibilities ● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). ● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. ● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. ● Maintain confidentiality of guest information and pertinent hotel data. ● Perform daily cash count; prepare bank deposit and review of audit packages. ● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. ● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms. ● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. ● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. ● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous customer service position preferred. ● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. ● Basic English communication (verbal and written) skills are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * 18 years or older * Legally authorized to work in the United States Preferred qualifications: * Able to comfortably lift 50 lbs Wage $14.00 to $15.00 hourly