Guest Services Coordinator
Guest service representative job in Rehoboth Beach, DE
The Guest Services Coordinator accepts rental reservations, maintains existing rental reservations, checks tenants in and out of properties, and coordinates maintenance and cleaning services. Essential Responsibilities: * Discusses rental plans and needs by phone and/or shows properties to prospective tenants; executes leases for owners.
* Inspects all properties before accepting reservations and advises owner as to necessary improvements before offering property to rent to general public. Maintains accurate maintenance and cleaning records and posts accounts accordingly.
* Checks tenants into and out of properties before any move-out deposits are returned. Posts funds to owners' accounts and deposits funds accordingly advising appropriate parties, in writing, of any move-out debris in accordance with procedure. Directs all disbursements and accounting information to the Guest Services Accounting Coordinator, along with collected funds as required.
* Approves seasonal and year-round tenants for accounts following clearances after thorough application reference checking.
* Corresponds with owners, verbally or in writing, regarding vacancies, new tenants, inspections, results, market- rent values, maintenance, cleaning and monthly statements answering all owners' written correspondence within a specified timeframe. Documents all verbal correspondence and maintains records of written correspondence.
* Responds to calls from new accounts, meets with owners for initial presentation of Long & Foster Guest Services Division services. Prepares listing agreements and provides owner with executed copy of rental agreement.
Performance Expectations
* Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
* Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
* Establish and maintain positive and productive work relationships with all staff, customers and business partners.
* Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
* Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications:
Education:
* High School diploma or equivalent combination of training and experience.
Experience:
* Previous experience as a rental coordinator or property manager,
Knowledge:
* Excellent verbal and written communication skills,
* Ability to work independently
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
* Weekend work required during summer season and maintain flexible schedule.
* Real estate license in jurisdiction in which incumbent will be working required.
* Must meet Continuing Education requirements as specified by the Real Estate Commission.
* Must be a member of the National, State, and Local Association of Realtors.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Guest Service Representative
Guest service representative job in Newark, DE
Job DescriptionSalary: $15 per hour, plus tips
Guest Service Representative
Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, wed love to meet you. We are looking for aGuest Service Representativeto join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service.
Responsibilities:
Retail sales and product merchandising/organizations
Coordinating and booking grooming appointments
Supporting owners with the self-serve dog wash process
Must Haves:
Trustworthy
Strong work ethic and works well independently
Enjoys cleaning and working in a clean, safe environment
Strong attention to detail
Loves connecting with both humans and dogs
Values the importance of strong customer service knows that every interaction can make someones day!
To have an edge on the competition, apply here:
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Job Types: Full-time, Part-time
Compensation:$15 Plus Tips
Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs youd get to spend time with.
Front Office Agent (m/w/d), Berlin
Guest service representative job in Delaware
"The world is yours with Meliá" Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family. Discover some of the benefits we offer:
* My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
* My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Your Task:
* You will be the first point of contact for our guests and will act as their contact person and advisor throughout their stay
* You will be responsible for checking guests in and out#
* You will be jointly responsible for general correspondence with all departments within the hotel and for ensuring a smooth shift handover
* You will process reservations in day-to-day business and, in the absence of the reservations department, take room reservations and enter them into the system
Your profile:
* Good knowledge of Opera Cloud
* Good German and English skills, Spanish desirable
* Good knowledge of Opera and MS Office is required
* Very good communication skills and empathy
* Experience at the reception desk is desirable
* Structured and independent way of working
* Strong team spirit
* Strong guest orientation
* You have excellent manners and very good hosting skills
* You are motivated when your guests feel well taken care of and you are happy to go the extra mile for your guests to make their stay as pleasant as possible You have an open and friendly nature
At Meliá we are all VIP
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
If you want to be "Very Inspiring People", follow us on:
INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR
Guest Services Representative - Nemours Estate (casual part-time)
Guest service representative job in Wilmington, DE
Nemours is seeking a Casual Guest Services Representative to join the Nemours Estate team in Wilmington, DE. Nemours Estate expects Guest Services Representatives to interact with the visiting public in a gracious, informative and engaging manner. Guest Services Representatives are responsible for processing daily admissions, communicating pertinent information to our guests about their experience at Nemours Estate and providing a positive experience so that the Nemours brand is sustained and enhanced.
Guest Services Representatives must display exceptional customer service, communication and hospitality skills. The work schedule includes 8 hours per week minimum of weekends, days, some evenings and some holidays.
Responsibilities:
Process sales for admissions, season passes, online prepaid tickets, and complimentary associate/hospital patient visits utilizing a point of sale computer system.
Promptly and graciously answer phone calls and retrieve messages in a timely manner.
Share historical information about Nemours Estate.
Acts as a liaison with drivers, interpreters, gardeners, housekeeping and other Nemours staff to provide, maintain and promote a positive guest experience.
Provide transportation via golfcart for guests (Driver's License Required)
Assist with greeting large bus groups at the Group Tour Center to ensure a smooth arrival and departure.
Attend all Nemours Estate required staff meetings and trainings.
Complete all annual trainings as required by Nemours.
Additional miscellaneous duties and responsibilities as may be assigned from time to time by employee's supervisor.
Requirements:
High School diploma or equivalent required
Must have excellent customer service
Valid driver's license required
Auto-ApplyGuest Services Representative - Nemours Estate (casual part-time)
Guest service representative job in Wilmington, DE
Nemours is seeking a Casual Guest Services Representative to join the Nemours Estate team in Wilmington, DE. Nemours Estate expects Guest Services Representatives to interact with the visiting public in a gracious, informative and engaging manner. Guest Services Representatives are responsible for processing daily admissions, communicating pertinent information to our guests about their experience at Nemours Estate and providing a positive experience so that the Nemours brand is sustained and enhanced.
Guest Services Representatives must display exceptional customer service, communication and hospitality skills. The work schedule includes 8 hours per week minimum of weekends, days, some evenings and some holidays.
Responsibilities:
Process sales for admissions, season passes, online prepaid tickets, and complimentary associate/hospital patient visits utilizing a point of sale computer system.
Promptly and graciously answer phone calls and retrieve messages in a timely manner.
Share historical information about Nemours Estate.
Acts as a liaison with drivers, interpreters, gardeners, housekeeping and other Nemours staff to provide, maintain and promote a positive guest experience.
Provide transportation via golfcart for guests (Driver's License Required)
Assist with greeting large bus groups at the Group Tour Center to ensure a smooth arrival and departure.
Attend all Nemours Estate required staff meetings and trainings.
Complete all annual trainings as required by Nemours.
Additional miscellaneous duties and responsibilities as may be assigned from time to time by employee's supervisor.
Requirements:
High School diploma or equivalent required
Must have excellent customer service
Valid driver's license required
Auto-ApplyCustomer Service Representative
Guest service representative job in Wilmington, DE
Benefits: * Bonus based on performance * Dental insurance * Health insurance * Opportunity for advancement * Profit sharing Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Compensation: $18.00 - $20.00 per hour
Guest Service Agent | Residence Inn | Wilmington, DE
Guest service representative job in Wilmington, DE
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably six to twelve months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Customer Service Representative $17 hourly
Guest service representative job in Newark, DE
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
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Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Representative II, Customer Service Operations
Guest service representative job in Dover, DE
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Front Office Agent
Guest service representative job in Bethany Beach, DE
Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
Responsibilities
Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
Ascertain callers' needs through open-ended questions.
Describe room accommodations and all amenities.
Obtain all designated information to book a reservation.
Accommodate special requests and designate such in the system following hotel SOP's.
Access guest history records to best service guests; maintain accurate information in guest history files.
The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
Resolve guest complaints, ensuring guest satisfaction.
Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
Present folio to guest and resolve any disputed charges.
Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
Perform additional duties, as assigned.
Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
Possess an eye for the smallest detail and maintain a keen sense of urgency.
Ability to think clearly, remain calm, and resolve problems using good judgment.
Physical Requirements
Must be able to bend, stoop, squat, and stretch to fulfill necessary tasks.
Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis
Must be able to stand and exert well-paced mobility for up to 8 hours in length
Qualifications
Education: High school or equivalent preferred.
Experience: 1 to 2 years in a similar position experience preferred.
Grooming: All colleagues must maintain a neat and well-groomed appearance (specific standards will be provided).
Lincoln Concierge/Guest Experience Specialist
Guest service representative job in Millsboro, DE
Job DescriptionDescription:
About Us
At Boulevard Lincoln, a member of the Preston Automotive Group, we deliver more than vehicles-we deliver extraordinary guest experiences. Our Lincoln Concierge is the cornerstone of that promise, ensuring that every guest feels valued, cared for, and supported from the moment they step into our dealership.
The Role
The Lincoln Concierge is responsible for providing a seamless, luxury-level guest experience. You will serve as the first point of contact for all Lincoln owners, manage in-store amenities, coordinate vehicle service and sales referrals, and uphold the highest standards of Lincoln's Concierge Program (LCP) and Ford's Customer Experience Program (FCP). This role requires exceptional communication skills, organizational talent, and a passion for hospitality.
Key Responsibilities
Serve as the dedicated point of contact for all Lincoln guests.
Manage and stock dealership amenities across all stores on campus.
Coordinate Lincoln sales referrals from outside stores within the group.
Back up service writing one day per week to ensure smooth operations.
Support dealership special events and guest engagement activities.
Execute Lincoln Concierge Program (LCP) and Ford Customer Experience Program (FCP) standards.
Deliver personalized, luxury-level experiences that strengthen long-term guest relationships.
Daily, Weekly, and Monthly Duties
Daily: Welcome guests, monitor lounge amenities, oversee guest vehicle drop-offs and pickups, assist service and sales teams.
Weekly: Restock amenities across campus, follow up with Lincoln guests, coordinate with service and concierge team.
Monthly: Track guest satisfaction metrics, support event setup and coordination, report on Lincoln referral activity.
Requirements:
Previous customer service, concierge, or hospitality experience required (automotive experience a plus).
Strong communication and problem-solving skills.
Professional, polished demeanor with a guest-first mindset.
Ability to multitask in a fast-paced environment.
Basic computer skills; experience with CRM systems preferred.
Why Join Us?
Be part of a respected and growing automotive group.
Competitive pay and benefits package.
Work in a brand new, state-of-the-art Lincoln Signature facility.
Opportunity to represent a luxury brand and deliver exceptional experiences.
Front Office Agent
Guest service representative job in Rehoboth Beach, DE
Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
* Greeting guests upon their arrival and providing a hospitable welcome.
* Recording client information in the company's guest book or internal database and directing them to their designated rooms
* Receiving calls, conducting room reservations, and verifying existing bookings
* Organizing transportation services and making restaurant reservations for guests upon request
* Processing customer payments and presenting them with the bill upon check-out
* Assisting guests who request additional services including catering, wedding bookings, and retreat activities
* Keeping the front desk neat, orderly, and positive.
Night Auditor
Guest service representative job in Milford, DE
We are looking for a Part time Night Audit to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
Night Auditor Responsibilities:
Keeping hotel financial records in order.
Processing invoices, transactions, room charges, refunds, etc
Verifying that all accounts are balanced and supported by documentation.
Checking guests in and out of the hotel.
Responding to guests' needs, requests, and complaints.
Answering the phone and making reservations.
Summarizing each night's operations and listing any follow-up tasks for management.
Following End of Day procedures.
Assist with Breakfast setup
Night Auditor Requirements:
High school diploma.
Past experience in customer service or hospitality.
Experience with accounting procedures and administrative tasks.
Proficiency with computers.
Analytical mind, with strong attention to detail and an affinity for numbers.
Good organizational and time-management skills.
Self-motivated, proactive work ethic.
Strong aptitude for customer service.
We encourage all employees to apply regardless of age, race, sex, creed, sexual orientation or any other protected class.. Employment is contingent on ability to prove valid US work authorization and successful background screen. This employer participates in E-Verify.
Work schedule
8 hour shift
Weekend availability
Monday to Friday
Holidays
Night shift
Benefits
Paid time off
Employee discount
Other
Hotel Front Desk Agent
Guest service representative job in Rehoboth Beach, DE
Job Description
The Henlopen Hotel is looking for a dedicated Front Desk Agent to greet guests and check them into hotel following established procedures, including but not limited to assuring all necessary information is received and entered into the system, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
Communication method(s) used:
Email
Phone
In person
This Job Is:
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Salary: From $15.00 per hour
Schedule:
8 hour shift
Day shift
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Shift availability:
Day Shift
Night Shift
Job Type: Seasonal Full-time
Salary: From $15.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Life insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Weekend availability
Experience:
Hotel experience: 1 year (Preferred)
Hotel Front Desk Agent
Guest service representative job in Rehoboth Beach, DE
The Henlopen Hotel is looking for a dedicated Front Desk Agent to greet guests and check them into hotel following established procedures, including but not limited to assuring all necessary information is received and entered into the system, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
Communication method(s) used:
Email
Phone
In person
This Job Is:
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Salary: From $15.00 per hour
Schedule:
8 hour shift
Day shift
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Shift availability:
Day Shift
Night Shift
Job Type: Seasonal Full-time
Salary: From $15.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Life insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Weekend availability
Experience:
Hotel experience: 1 year (Preferred)
Guest Service Representative
Guest service representative job in Newark, DE
Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we'd love to meet you. We are looking for a Guest Service Representative to join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service.
Responsibilities:
Retail sales and product merchandising/organizations
Coordinating and booking grooming appointments
Supporting owners with the self-serve dog wash process
Must Haves:
Trustworthy
Strong work ethic and works well independently
Enjoys cleaning and working in a clean, safe environment
Strong attention to detail
Loves connecting with both humans and dogs
Values the importance of strong customer service - knows that every interaction can make someone's day!
To have an edge on the competition, apply here:
*********************************************************************
Job Types: Full-time, Part-time
Compensation: $15 Plus Tips
Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs you'd get to spend time with.
Guest Service Agent | HOTEL DU PONT
Guest service representative job in Wilmington, DE
What You'll Do Greet and assist guests throughout arrival and departure Provide information on hotel services and local attractions Handle guest requests and resolve issues professionally Process payments, verify reservations, and maintain accuracy
Coordinate with other departments to ensure smooth service
Promote amenities to enhance the guest stay
Who You Are
Warm, polished, and passionate about hospitality
Detail-oriented with strong communication skills
Able to multitask in a fast-paced setting
Front desk experience preferred; Opera a plus
Flexible with shifts, including weekends and holidays
Why You're Here
You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.
If you'd like, I can update all previous job descriptions to follow the new under-250-character rule for both sections.
Representative II, Customer Service Ops
Guest service representative job in Dover, DE
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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Lincoln Concierge/Guest Experience Specialist
Guest service representative job in Millsboro, DE
Full-time Description
About Us
At Boulevard Lincoln, a member of the Preston Automotive Group, we deliver more than vehicles-we deliver extraordinary guest experiences. Our Lincoln Concierge is the cornerstone of that promise, ensuring that every guest feels valued, cared for, and supported from the moment they step into our dealership.
The Role
The Lincoln Concierge is responsible for providing a seamless, luxury-level guest experience. You will serve as the first point of contact for all Lincoln owners, manage in-store amenities, coordinate vehicle service and sales referrals, and uphold the highest standards of Lincoln's Concierge Program (LCP) and Ford's Customer Experience Program (FCP). This role requires exceptional communication skills, organizational talent, and a passion for hospitality.
Key Responsibilities
Serve as the dedicated point of contact for all Lincoln guests.
Manage and stock dealership amenities across all stores on campus.
Coordinate Lincoln sales referrals from outside stores within the group.
Back up service writing one day per week to ensure smooth operations.
Support dealership special events and guest engagement activities.
Execute Lincoln Concierge Program (LCP) and Ford Customer Experience Program (FCP) standards.
Deliver personalized, luxury-level experiences that strengthen long-term guest relationships.
Daily, Weekly, and Monthly Duties
Daily: Welcome guests, monitor lounge amenities, oversee guest vehicle drop-offs and pickups, assist service and sales teams.
Weekly: Restock amenities across campus, follow up with Lincoln guests, coordinate with service and concierge team.
Monthly: Track guest satisfaction metrics, support event setup and coordination, report on Lincoln referral activity.
Requirements
Previous customer service, concierge, or hospitality experience required (automotive experience a plus).
Strong communication and problem-solving skills.
Professional, polished demeanor with a guest-first mindset.
Ability to multitask in a fast-paced environment.
Basic computer skills; experience with CRM systems preferred.
Why Join Us?
Be part of a respected and growing automotive group.
Competitive pay and benefits package.
Work in a brand new, state-of-the-art Lincoln Signature facility.
Opportunity to represent a luxury brand and deliver exceptional experiences.
Front Office Agent
Guest service representative job in Rehoboth Beach, DE
Front Desk Agent duties and responsibilities
A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
Greeting guests upon their arrival and providing a hospitable welcome.
Recording client information in the company's guest book or internal database and directing them to their designated rooms
Receiving calls, conducting room reservations, and verifying existing bookings
Organizing transportation services and making restaurant reservations for guests upon request
Processing customer payments and presenting them with the bill upon check-out
Assisting guests who request additional services including catering, wedding bookings, and retreat activities
Keeping the front desk neat, orderly, and positive.