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Guest service representative jobs in Fort Wayne, IN

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  • Court Services Representative

    Allen County-In 4.5company rating

    Guest service representative job in Fort Wayne, IN

    Allen County Job Descriptions COURT SERVICES REPRESENTATIVE Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023 Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position. ESSENTIAL FUNCTIONS: Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases. Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing. Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications. Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules. Coordinates Alternative Dispute Resolution services in Domestic Relations cases, including the development and maintenance of the court's civil arbitration program. Coordinates self-represented litigant services in Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic. Assists in scheduling dependency/domestic relations and adoption cases for three judicial officers. Prepares memos, letters, statistical reports and other department correspondence. Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files. Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs. Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth. Performs all other duties as assigned, including overtime as required. REQUIREMENTS: High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings REQUIREMENTS: (continued) Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling Strong computer skills with the ability to use Microsoft Office and other job related software Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment Familiarity with electronic document production and filing techniques Ability to type at least 40 WPM DIFFICULTY OF WORK: The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork. RESPONSIBILITY: The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations. PERSONAL WORK RELATIONSHIPS: The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division. WORKING CONDITIONS: The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected. SUPERVISION: None LICENSING: None IMMEDIATE SUPERVISOR: Administrator of CHINS HOURS: 8:00 am - 4:30 pm; 37.5 hours/week; overtime as required EEO CATEGORY: 0106 WORKERS'S COMP CODE: 8820
    $25k-32k yearly est. 40d ago
  • Customer Service Representative

    Bard Manufacturing 3.7company rating

    Guest service representative job in Bryan, OH

    Job Description Join a Trusted Industry Leader - Build Your Career with Bard Manufacturing! Bard Manufacturing Company, Inc., a long-standing leader in the HVAC industry, is seeking a Customer Service Representative to join our team at our corporate office in Bryan, OH. For more than 110 years, Bard has been family owned and operated, proudly leading the HVAC industry in modular, classroom, equipment shelter, and other light commercial markets. With manufacturing facilities in Ohio, Georgia, and Mexico, we support customers nationwide and across the globe with innovative, engineered solutions. Become part of a company where tradition, quality, and customer commitment drive everything we do. As a Customer Service Representative, you will be the key connection between Bard and our customers-managing accounts, coordinating orders, and ensuring a smooth process from initial inquiry to final delivery for an assigned territory. This role is ideal for someone who enjoys problem-solving, building relationships, and contributing to a team that prioritizes quality and customer satisfaction. Key Responsibilities: Receive, enter, allocate, and acknowledge customer orders promptly and accurately. Perform all activities required to ship customer orders-assign routing, coordinate and schedule truckload shipments, print packing sheets, and more. Answer incoming customer calls and assist with product selection, solution recommendations, general questions, and more. For non-Bard distributors, provide referrals to the appropriate Bard distributor. Enter requests for special quotes and respond to pricing and availability questions, requiring strong understanding of Bard's product line, systems, policies, and marketing network. Process return authorizations, debits, and credits as needed. Develop proficiency in additional CSR territories to serve as back-up support. Perform all other duties as assigned by the manager. The ideal candidate will bring: High school diploma required; associate degree in business or related field preferred; or 2-5 years of customer service experience; or an equivalent combination of education and experience. Knowledge of administrative and clerical procedures, including word processing, record management, office forms, and general office terminology. Strong computer skills (MS Word, Excel, Outlook, Epicor). Excellent written and verbal communication abilities. Strong comprehension skills for written information and procedures. Comfort working in a fast-paced environment. High attention to detail and thoroughness in completing tasks. A pleasant, cooperative, and customer-focused attitude. Ability to manage multiple tasks effectively. Benefits: What We Offer: Join our team and enjoy a comprehensive benefits package designed to support your well-being and future: Competitive salary Complete healthcare coverage (medical, dental, and vision) Life insurance 401(k) retirement plan Generous paid time off and holidays Gym membership reimbursement Tuition reimbursement Free access to Marathon Health Clinic for employees and covered family members Bard Manufacturing Company is an Equal Opportunity Employer
    $28k-34k yearly est. 12d ago
  • Parts Sales & Solutions CSR

    Terex Corporation 4.2company rating

    Guest service representative job in Fort Wayne, IN

    Join our team at Terex Advance and embark on an exciting opportunity as we seek a skilled and dedicated Parts Sales & Solutions Customer Service Representative to contribute to the Advance Team. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. Parts Sales & Solutions CSR Responsibilities: * Collect customer contact information/inquiry and enter into CRM (customer relationship management database) * Ensure that all order entry, credits, returns, and other sales transactions are completed under established compliancy guidelines, resulting in auditable documentation * Provides feedback and technical assistance to various customer inquiries and issues such as order changes, cancellations, status, estimated shipping date and tracking information. * Coordination with intercompany departments to resolve customer inquiries (Logistics, Finance) * Respond to sales inquiries and requests for quotation in an accurate and timely manner. * Identify, address and escalate issues * Performs other duties as assigned that support the overall objective of the position Basic Qualifications * High School Diploma / GED * Two years customer service or sales experience Preferred Qualifications * Call Center experience * Excellent verbal and written communication skills * Ability to handle stressful situations in positive, tactful manner. * Ability to relate to a wide variety of people in a professional and diplomatic manner * Oracle ERP & Salesforce CRM experience helpful * Heavy Truck knowledge helpful * Order Entry IFS System * College diploma or parts sales experience * Computer proficiency with Microsoft Windows 7 and Microsoft Office 2010 - proficiency in Excel an asset. Hourly Wage Range: $23-27/hour Why Join Us * We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose * Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. * Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. * We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. * We are committed to helping team members reach their full potential. * Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. * We offer competitive salaries, Team Member bonus programs, private healthcare, life assurance, LinkedIn Learning, 401k match up to 5% and many more additional benefits. * For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. How to Apply To apply for this role and view all available positions within Terex, please visit our careers page: ********************* Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community. [Please amend this to suit your location] If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at **********************************. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
    $23-27 hourly Auto-Apply 15d ago
  • Customer Service Representative

    FCX Performance 4.1company rating

    Guest service representative job in Fort Wayne, IN

    Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service Deliveries to local customers REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required Valid driver's license with no restrictions SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (A Shift, M-F, 7:00AM-3:30PM)

    DSV Road Transport 4.5company rating

    Guest service representative job in Fort Wayne, IN

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Fort Wayne, 5801 Adams Center Rd Division: Solutions Job Posting Title: Customer Service Representative (A Shift, M-F, 7:00AM-3:30PM) - 102848 Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $28k-35k yearly est. Easy Apply 32d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Guest service representative job in Fort Wayne, IN

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-36k yearly est. 3d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Guest service representative job in Fort Wayne, IN

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-36k yearly est. 3d ago
  • Field Customer Service Representative

    Cs&S Staffing Solutions

    Guest service representative job in Fort Wayne, IN

    through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/Field_Customer_Service_Representative_J02145210.aspx *You can apply through Indeed using mobile devices with this link. Job Description Tired of manufacturing sales? Then this opportunity may be for you! A global tier 1 automotive logistics vendor is seeking a Field Customer Service Representativefor their operation in the Ft Wayne area. The basic responsibility of this position will be to properly manage the automaker's assets between them and their suppliers. The ideal candidate will be an OEM (Tier 1, 2 or 3) account manager or sales rep. in the automotive industry. Key Accountabilities and Duties Provide face-to-face training on procedures and systems to ensure compliance Account Analysis and control Support automaker on new vehicle launches Escalate issues if not resolved Conduct audits of suppliers to ensure compliance Work with suppliers, 3pls and manufacturing plant personnel Requirements Bachelor's degree or equivalent experience Minimum of 2 yrs of sales/customer service - OEM and or logistics preferred, but will consider other sales/customer service experience Ability to travel by car or plane to supplier/OEM sites Ability to speak English AND Spanish is preferred, but required Compensation: $62,000 + 10% bonus Relocation: No relocation is being offered Additional Information
    $27k-36k yearly est. 23h ago
  • Customer Service Representative - Fort Wayne, IN

    Kedia Corporation

    Guest service representative job in Fort Wayne, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-36k yearly est. 23h ago
  • Customer Service Representative

    McIntosh Energy Company

    Guest service representative job in Fort Wayne, IN

    At MacFood Mart, customer service representative positions are entry level opportunities with both full and part time options to best fit your schedule. As you may already guess, our CSR positions involve cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice tasks. The most important part of being a MacFood Mart team member is a positive and friendly mindset! At MacFood Mart, our goal is to be more than just a convenience store. We seek to Refresh, Refuel, and Reward each customer that comes through our doors. Mac Food Mart is a chain of convenience stores and Sunoco gas stations located throughout the Fort Wayne area. At Mac Food Mart it's not about fitting in, it's all about finding your fit. We aim to build an inclusive and diverse work culture by partnering with people who think differently, and by celebrating our team's unique talents and differences. McIntosh Energy is the parent company of Mac Food Mart. Mac Food Mart is locally owned and operated in Fort Wayne, Indiana. Benefits for full-time employees include: - Simple IRA with company match - Health, Vision, and Dental Plans - Life Insurance - Prescription Drug Coverage - Paid Time Off Benefits for part-time & full-time employees include: - Paid Time Off - EXTRA 2X points on in-store and fuel purchases on MacRewards card that can be redeemed for FUEL & STORE ITEMS - Food discounts, and bonus perks for MacRewards! - FREE fountain soda and hot coffee during shifts! - FREE branded uniform Responsibilities Greet each customer in a friendly and courteous manner Assist customers with their needs to provide them with an excellent experience Complete sales transactions quickly and accurately Develop the ability of "Up-Selling" Maintain food and beverage stock on shelves and in coolers Maintain a clean environment through daily housekeeping tasks Qualifications Lift up to 50 pounds. Adjust to an inside and outside environment in variable weather conditions. Ability to bend, stoop, twist, and move freely in the performance of the job. Ability to work in a cooler at a temperature of 34 degrees up to 30 minutes at a time. Effective communication
    $27k-36k yearly est. 60d+ ago
  • Natatorium | Front Desk Attendant

    Fort Wayne Community Schools 4.4company rating

    Guest service representative job in Fort Wayne, IN

    The Helen P. Brown Natatorium is seeking an individual to work part time at the front desk. This job includes greeting customers, providing great customer service, answering phones, checking people into the facility, registrations and reporting any security issues to the HPB staff. QUALIFICATIONS: Must be at least 18 years of age and possess a High School diploma or GED. Must follow, enforce all rules and guidelines of the Helen P Brown Natatorium. Must have experience with typing, computers, and answering phones. Experience with cash registers/POS systems is preferred. Candidate must: utilize professional phone etiquette & oral communication skills at all times. Must be willing to work evenings 2 nights per week and one shift each weekend. This is normally a total of 6 to 10 hours a week. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is required to have dexterity of hands and fingers. The employee is required to sit or stand for extended periods of time. They may be occasionally required to bend at the waist, kneel or crouch. Specific vision abilities required by this job include close vision, and ability to adjust focus. While performing the duties of this job the incumbent is seated or walking at will. The incumbent will be required to lift, carry and/or push students weighing 25 pounds or more in wheelchairs as assigned. While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
    $24k-29k yearly est. 60d+ ago
  • Customer Service Rep(02535) - 202 N. Detroit St.

    Domino's Franchise

    Guest service representative job in Warsaw, IN

    🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕 RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description Just got out of school, let us keep you cool! As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 60d+ ago
  • Night Auditor - Hampton Inn

    Blue Flame Hospitality

    Guest service representative job in Fort Wayne, IN

    Blue Flame Management is the Best Place to Work with its competitive wages, flexible full-time to part-time hours, and great worldwide hotel discounts! We pride ourselves in having the best training so no matter your experience we can help you! We are looking for the Best Night Auditor in the city! Blue Flame manages three hotels on the Northeast side of Fort Wayne: the Hampton Inn Dupont and the Hilton Garden Inn and Home2 Suites (a dual property location). As a Night Auditor at the hotel, your general responsibilities will be to ensure proper completion of all front office and night audit duties, direct and coordinate the activities of all Nights Shift staff, effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties, and act as the Manager on Duty (MOD). It is preferred that you have a high school diploma or GED, previous Front Desk and auditor experience, have excellent verbal and written communication skills, be organized, efficient, and prioritize work, have a basic level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, have good guest relation skills with a strong emphasis on problem-solving techniques, be a team player with the ability to work well in groups, be able to multi-task, and are available to work weekends and holidays if needed. This would be a part-time position. BLUE FLAME HOSPITALITY LLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $25k-31k yearly est. 14d ago
  • Night Auditor

    Pah Management

    Guest service representative job in Fort Wayne, IN

    About the Role: The Night Auditor at Fairfield Inn Jonesboro plays a critical role in ensuring the smooth operation of the hotel during overnight hours by combining accounting expertise with exceptional guest service. This position is responsible for accurately reconciling daily financial transactions, auditing guest accounts, and preparing detailed reports that support management decisions. The Night Auditor also serves as the primary point of contact for guests during the night shift, addressing inquiries and resolving issues promptly to maintain high satisfaction levels. By maintaining meticulous records and ensuring compliance with hotel policies, the Night Auditor helps safeguard the hotel's financial integrity. Ultimately, this role bridges the gap between front desk operations and accounting, contributing to the overall efficiency and reputation of the hotel within the arts, entertainment, and recreation industry. Minimum Qualifications: High school diploma or equivalent. Basic knowledge of accounting principles and financial reconciliation. Experience with hotel property management systems or similar software. Strong attention to detail and accuracy in handling financial data. Excellent communication and customer service skills. Preferred Qualifications: Associate degree or higher in hospitality management, accounting, or related field. Previous experience as a night auditor or in a similar hospitality role. Familiarity with the arts, entertainment, and recreation industry standards and guest expectations. Proficiency in advanced accounting software and Microsoft Office Suite. Ability to work independently and handle multiple tasks efficiently during overnight shifts. Responsibilities: Perform nightly audits of all hotel financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness. Prepare and distribute daily financial and operational reports to management, highlighting any discrepancies or unusual activities. Provide front desk services during overnight hours, including guest check-in and check-out, handling reservations, and responding to guest inquiries or concerns. Monitor hotel security and safety protocols throughout the night, reporting any incidents or maintenance issues promptly. Collaborate with other hotel departments to resolve billing discrepancies and support overall guest satisfaction. Skills: The Night Auditor utilizes accounting and auditing skills daily to ensure all financial transactions are accurately recorded and reconciled, which is essential for maintaining the hotel's financial health. Customer service skills are applied continuously when interacting with guests, addressing their needs, and resolving any issues that arise during the night shift. Proficiency with property management systems and accounting software enables efficient processing of reservations, billing, and report generation. Attention to detail is critical in identifying discrepancies and ensuring compliance with hotel policies and procedures. Additionally, strong communication and problem-solving skills facilitate collaboration with other departments and contribute to a safe, welcoming environment for guests and staff alike. About Company: PAH Management is an equal opportunity employer. Creating Value for our Investors by maximizing profitability, building a resilient Culture, and Developing Impactful Teams! Our benefits include: Medical, Vision and Dental Coverage Short Term and Long-Term Disability Term Life and AD&D Insurance Voluntary Life for self, spouse and child Accident insurance Critical Illness Insurance Hospital Indemnity Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Employee Incentive Program Hote Stay perks Educational Reimbursement Manager in Training Program
    $25k-31k yearly est. Auto-Apply 32d ago
  • Guest Services Ambassador (GSA 2 On Site)

    Sandpiper Property Mgt

    Guest service representative job in Fort Wayne, IN

    The Guest Services Ambassador 2 is responsible for working front desk shifts, ensuring that the guest experience is excellent, that the front desk shift is administered to standard and assisting the General Manager and On Site Manger (OSM) with the efficient operation of the property while on duty. This role will typically work four “B” shifts on the hotel's front desk from Monday - Thursday and two On Call Overnight shifts on Monday and Tuesday nights. Additional shifts will be necessary as directed by the OSM. The position is required to live in the hotel and to comply with the hotel's fraternization policy. Guest Relations: • Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities. • Take steps to ensure the greatest guest satisfaction possible within budgetary constraints. • Respond to situations as they arise and manage guest conflict. Operations: • Inspect studios and public spaces daily according to the Clean & Safe program brand standards. • Act according to procedure, in the event of an emergency or accident. • Accurately follow all policies and procedures. • Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. • Responds to guest service calls. • Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: • Executes the lead management process and completes all sales and marketing objectives as established by the General Manager and OSM. • Review Studio Inventory daily to ensure maximization of studio revenue. • Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue. Personnel: • Assist with the training of all team members as necessary and with assisting throughout the property as needed during a shift. • Demonstrates to team members how to effectively follow the “Say Yes to a Simple Request” program. On Call Overnight Shifts: • Responsible for working on-call overnight shifts as scheduled, typically Monday and Tuesday nights, and complying with the Operating model summary fully and perpetually. In particular: o During overnight shifts, will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution o Will clock in and out when fulfilling any and all duties of the shift o Will stay within 30 minutes of the hotel to be able to provide guest response as necessary Education: • High school diploma or equivalent, or General Education Degree (GED) Experience: • 1 or more years of experience in the hospitality, retail, or food service industries (preferred) Knowledge: • Basic understanding of several common office/front desk procedures and practices Skills: • Must be able to read, write, and speak English proficiently • Intermediate computer operation including but not limited to accessing data from the internet • Effective communication with staff and guests • Effective conflict management • Effective negotiation and sales skills Abilities: Housing: • Read, comprehend, and follow written procedures • Respond calmly in situations of conflict and stress • Adapt to changes in daily work • Problem solve in a timely manner • Able to live on site at the hotel and abide by the fraternization policy E.O.E. M/F/D/M/V Drug Free Workplace
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Composites One

    Guest service representative job in Goshen, IN

    Begin your Composites One Career Today! As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with customers and Team Members. Ensure timely and accurate order entry to achieve on-time delivery for stocked and non-stock items Complete customer quotes Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from customers and Team Members Resolve billing and order issues Oversee new customer and new item set-up following internal processes Monitor customer inventory and alert the sales and procurement functions when adverse stocking levels occur Devote the time necessary to fully understand customers' business; display a genuine interest in each customer's specific business needs, including product stocking requirements/forecasts, document support, etc. Maintain accurate customer pricing in the ERP system; confirm price supports and update records accordingly, provide basic price quotes while adhering to target margin guidelines, collaborating with Sales Reps and Sales Managers. Collect the necessary information from customers, buyers, and sales reps to provide the Price Support Team with the relevant data to input and maintain pricing and customer product usage information in the ERP System. Communicate with the Sales and Price Support Teams when necessary to confirm all pricing (including price support) and update all records accordingly. Utilize internal communication methods to effectively communicate across all functions. Understand basic product knowledge to support customers and engage sales reps and technical support when appropriate. Leadership and Communication: Effectively communicate with all customers and Team Members to serve as liaison between all parties involved in the order fulfillment process. Immediately and actively communicate all special requests, modifications to orders, backorders and shipping delays or canceled orders to appropriate customers and team members. Collaborate effectively with Team Members to provide seamless service to customers. Expected Skills and Qualifications: 3+ years related experience and/or training in a non-retail customer service environment Familiar with standard concepts, practices and procedures related to customer service Proficient in MS Office, including Word, Excel, and Outlook Ability to learn internal database and software systems High school diploma, G.E.D. or equivalent Travel: Up to 5% Additional Preferred Skills and Qualifications: Experience in a business-to-business account support and distribution role SharePoint, Outlook, and Teams experience Associate's degree in a business-related field Pre-Employment Requirement: Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles. Discover a Fulfilling Career: At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things. Respect, Teamwork, and Communication are Woven into our Core Values: Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us. Benefits: Explore our comprehensive health, retirement, wellness, and professional growth programs in detail here. Commitment to Diversity, Equity, and Inclusion: At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation. ADA Accommodations: Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at ********************************.
    $28k-36k yearly est. 60d+ ago
  • Guest Experience Supervisor

    Xendella

    Guest service representative job in Goshen, IN

    Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at **************** Position: Guest Experience Supervisor Location: Goshen, IN Schedule: Full Time Hourly Pay Rate: Starting at $14/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Employee Perks & Rewards Job Summary: The Guest Experience Supervisor reports to the General Manager or Chef and is responsible for the oversight, delivery and execution of the Guest Experience. The Guest Experience Supervisor is responsible for assisting in managing staff or other tasks as assigned, providing exemplary customer service, overseeing the final presentation of food and service ensuring client satisfaction. Essential Functions Operations Provide oversight of daily dining services to ensure client and customer satisfaction. Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs. Build and maintain a working 2+ week schedule with at least 3 weeks posted. May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products. May be responsible for maintaining vendor relationships. Assist with determining staff requirements and scheduling necessary to ensure timely delivery of services. Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained. May assist with event menu writing and cycle of cost control utilizing appropriate recipes and costing measures in conjunction with Chef Manager or Chef. May assist with the production of food. Assist with planning, execution and coordination of various events according to specific client standards in conjunction with the Chef Manager or Chef. Assist in the set-up and breakdown of catering events to include seating arrangements, decorations and food displays. Supervise staff in execution of events. May meet with prospective clients to review all aspects of event requirements and execution inclusive of but not limited to menu creation, set-up/breakdown requirements and scheduling. Financial Adhere to budgetary guidelines determined by Chef Manager or Chef. Record production or operational data on specified forms. Compile and maintain records of food use and expenditures. Assist with financial recordkeeping for all aspects of operations. May assist with inventory management. People May instruct, train and supervise cooks, servers, and utility workers in the preparation, cooking, garnishing, presentation and service of food. Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. May perform other duties and responsibilities as assigned Skills/Aptitude Leadership Team oriented Communication proficiency Customer/client focus Ability to work under pressure. Scheduling Supervisory Responsibility This position may supervise employees of the unit. Work Environment This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The employee is frequently exposed to heat, steam, fire and noise. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Required Education and Experience High school diploma or equivalent 1 - 3 years' experience in similar position Specialized training in catering Preferred Education and Experience Culinary school certificate or degree Microsoft Office Suite Required Eligibility Qualifications ServSafe Certification Choke Safety Certification Allergen Awareness Certification
    $14 hourly Auto-Apply 47d ago
  • Front Desk

    Hammerhead Creations Rec

    Guest service representative job in Delphos, OH

    Administrative Clerk duties and responsibilities The responsibilities of an Administrative Clerk depend on the employer's operations. Employers can hire candidates for duties such as data entry and preparing and processing office documents. Here are examples of an Administrative Clerk's duties: Answering customer questions, providing information, taking and processing orders and addressing complaints Answering phone calls and calling customers and vendors to follow up on appointments and deliveries Compiling, maintaining and updating company records Managing office inventory and working with vendors to ensure the regular supply of office materials Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies Compiling and maintaining records of office business transactions Training, onboarding and supervising junior clerks Operating office equipment including printers, copiers, fax machines and multimedia instruments
    $26k-31k yearly est. 60d+ ago
  • Parts Sales & Solutions CSR

    Terex 4.2company rating

    Guest service representative job in Fort Wayne, IN

    Join our team at Terex Advance and embark on an exciting opportunity as we seek a skilled and dedicated Parts Sales & Solutions Customer Service Representative to contribute to the Advance Team. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. Parts Sales & Solutions CSR Responsibilities: Collect customer contact information/inquiry and enter into CRM (customer relationship management database) Ensure that all order entry, credits, returns, and other sales transactions are completed under established compliancy guidelines, resulting in auditable documentation Provides feedback and technical assistance to various customer inquiries and issues such as order changes, cancellations, status, estimated shipping date and tracking information. Coordination with intercompany departments to resolve customer inquiries (Logistics, Finance) Respond to sales inquiries and requests for quotation in an accurate and timely manner. Identify, address and escalate issues Performs other duties as assigned that support the overall objective of the position Basic Qualifications High School Diploma / GED Two years customer service or sales experience Preferred Qualifications Call Center experience Excellent verbal and written communication skills Ability to handle stressful situations in positive, tactful manner. Ability to relate to a wide variety of people in a professional and diplomatic manner Oracle ERP & Salesforce CRM experience helpful Heavy Truck knowledge helpful Order Entry IFS System College diploma or parts sales experience Computer proficiency with Microsoft Windows 7 and Microsoft Office 2010 - proficiency in Excel an asset. Hourly Wage Range: $23-27/hour Why Join Us • We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose • Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. • Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. • We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. • We are committed to helping team members reach their full potential. • Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. • We offer competitive salaries, Team Member bonus programs, private healthcare, life assurance, LinkedIn Learning, 401k match up to 5% and many more additional benefits. • For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. How to Apply To apply for this role and view all available positions within Terex, please visit our careers page: ********************* Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community. [Please amend this to suit your location] If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at ********************************** . The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
    $23-27 hourly Auto-Apply 15d ago
  • WSS - Guest Services Ambassador 3

    Sandpiper Property Mgt

    Guest service representative job in Fort Wayne, IN

    Job Summary: "The Guest Services Ambassador position will work one day a week only with the option to train in Housekeeping." The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience. Essential Job Functions: Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities Take steps to ensure the greatest guest satisfaction possible Respond to situations as they arise and manage guest conflict Operations: Inspect studios and public spaces daily according to company and brand standards Be able to respond effectively and according to procedure in times of emergency Ensure all policies and procedures are accurately followed at all times Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events Respond to guest service calls efficiently and expediently Ensure safety of building and occupants; contacting emergency services/law enforcement when needed Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision Review Studio Inventory daily to ensure maximization of studio revenue Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue Follow revenue management guidelines as directed by supervision Additional Duties: Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision All other duties as assigned by supervision GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available. This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
    $20k-27k yearly est. Auto-Apply 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Fort Wayne, IN?

The average guest service representative in Fort Wayne, IN earns between $19,000 and $31,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Fort Wayne, IN

$24,000
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