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  • Front Desk Representative

    First Integrity Title Company 4.1company rating

    Guest service representative job in Denver, CO

    Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.
    $30k-38k yearly est. 1d ago
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  • Oil & Gas New Engine Sales & Service Representative

    Smith Power Products, Inc. 3.7company rating

    Guest service representative job in Frederick, CO

    About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives
    $28k-38k yearly est. 4d ago
  • Customer Service Representative

    Patient's Choice Medical

    Guest service representative job in Denver, CO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-37k yearly est. 4d ago
  • Customer Service Representative- Bilingual Preferred

    Loanmax Title Loans 3.8company rating

    Guest service representative job in Fort Collins, CO

    LoanMax- Customer Service Representative- Bilingual Preferred Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! We are currently hiring for our location at 2030 S College Ave, Fort Collins, CO 80525 Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Retention Bonus Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls Additional duties as assigned How to Apply: Apply via portal on job website (please include your resume) Requisition Close Date: 1/29/26 Note: Resume must include employment history, employment dates, description of each position, and educational background. Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code. Our Background LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
    $29k-37k yearly est. 4h ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Guest service representative job in Loveland, CO

    Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email Input customer orders and customer transactions into the company's order entry database Checks and releases various order holds as assigned for the position Assists with requests on pricing, shipping, product availability, terms and conditions and item information Identify and enter sales leads *Qualifications* * 1 to 2+ years of recent experience in customer service, order management/entry, etc. * Ability and desire to work in a fast-paced environment * Coachability is required * Someone technically inclined (does not need to know pivot tables, v look ups, etc.); this is not data manipulation but more accuracy within the order management * Someone who is OK with making mistakes, is patient and can trust the process/self (team will guide them as long as they do the work) * Strong attention to detail and ability to look at many different line items with accuracy * High school diploma or GED required * Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required * Critical thinking and multi-tasking skills required *Job Type & Location*This is a Contract to Hire position based out of Loveland, CO. *Pay and Benefits*The pay range for this position is $22.50 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Loveland,CO. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22.5-22.5 hourly 2d ago
  • Client Service Representative I

    Canon U.S.A., Inc. 4.6company rating

    Guest service representative job in Broomfield, CO

    Company Canon U.S.A., Inc. Requisition ID 33804 Category Facilities Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated rate for this role: $17.20 - $23.37 hourly. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM-19 #LI-RH2 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $17.2-23.4 hourly 2d ago
  • Customer Service Representative

    Waste Connections 4.1company rating

    Guest service representative job in Thornton, CO

    Waste Connections is looking for a high energy Customer Service Representative to join our GROWING team in Henderson, Colorado. PAY: $20.00 per hour Plus incentive bonuses that are paid out monthly! WHY YOU NEED TO JOIN US: CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees. DUTIES AND RESPONSIBILITIES: *Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system. *Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. *Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. *Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. *Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. *A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed. WORKING CONDITIONS AND PHYSICAL EFFORT: *Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer. *CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards. *Also, long periods spent sitting, typing, or looking at a computer screen are common. MINIMUM JOB REQUIREMENTS: *2 years of Phone Customer Service experience preferred. *Ability to read, write, comprehend and communicate in English. *Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required. *High School Diploma or GED required. To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $20 hourly 4d ago
  • Guest Services Agent

    Stonebridge Hospitality Associates 4.1company rating

    Guest service representative job in Denver, CO

    City, State:Denver, ColoradoThe Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention Center in the heart of downtown Denver, The Slate's vibrant destination is the cornerstone of Denver's newest and most intriguing gathering spot. This modern yet nostalgic property offers modern accommodations, fresh restaurant concept and unique meeting space. Come join our team and be a part of history! Pay $20/hour Title: Guest Services Agent Location: Denver, CO FLSA: Non-Exempt Status: Full Time Reports to: Front Office Manager Pay Range: $20/hour Pay Range: Enter hourly rate range or salary range depending on position Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-09 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $20 hourly Auto-Apply 9d ago
  • Guest Service Representative

    St. Julien Hotel & Spa 4.2company rating

    Guest service representative job in Boulder, CO

    Job Description Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is looking for outgoing and service-oriented Guest Service Representatives to join our Front Desk team! In this role, you will be responsible for providing excellent guest service to those checking in and out of the Hotel, and helping to ensure that our guests have an overall luxurious and memorable experience! Essential Job Functions: Understand the importance of and adhere to Four Star/Four Diamond/Preferred service standards. Be able to perform all duties required in PBX, Reservations, and Front Desk. Welcome guests to the Hotel and check them in, in a friendly yet efficient manner. Book Hotel reservations promptly and accurately. Enter data into computer system (including some minor accounting functions). Handle guest concerns and complaints and keep Manager/supervisor notified of relevant issues. Maintain an up-to date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions. Coordinate with Concierge and Valet staff to provide seamless guest service. Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers. Complete a daily shift audit and balance all account settlements, charges, etc. to the property management system. Other duties as requested by supervisor. Qualifications: Previous customer service experience required. Luxury hospitality experience strongly preferred. Must be able to stand for several hours at a time and have excellent verbal/written communication skills, general computer knowledge, and should be proficient using MS Office products. Ideal candidate is someone who can balance working at a quick, steady pace while always maintaining a warm and guest-focused demeanor. Flexible availability is required. Interested candidates must be able to work weekends and holidays. Perks & Benefits: Medical, dental, and vision insurance options* Paid time off (PTO)* Paid holidays (including associate's birthday)* Paid sick leave Aflac supplemental insurance options 401(k) with Company match RTD EcoPass 50% employee discount in Spa and restaurant Discounted associate room rate * Requires Full Time employment status Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements FULL TIME POSITIONS AVAILABLE APPLICATION DEADLINE: 02/28/2026 As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.
    $26k-32k yearly est. 11d ago
  • Guest Service Representative

    The Benson Hotel & Faculty Club

    Guest service representative job in Aurora, CO

    Job Description We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
    $24k-31k yearly est. 25d ago
  • Guest Engagement Center Rep (Sales)

    Mike Maroone Automotive Group

    Guest service representative job in Longmont, CO

    Job Description Guest Engagement Center (GEC) Representative - Sales Be the first voice our customers hear-and the reason they show up. We're looking for a Guest Engagement Center Representative to handle inbound and outbound customer communications and set quality sales appointments. If you're confident on the phone, sharp with follow-up, and energized by hitting goals, this role fits. What You'll Do Respond to inbound calls, emails, chats, and web leads Make outbound follow-up calls, texts, and emails Set showroom, virtual, or test-drive appointments Enter accurate notes and activity in VINSolutions Work closely with the Sales team to ensure smooth handoffs Meet or exceed monthly contact and appointment goals Maintain a professional, guest-first experience at all times What We're Looking For Customer service, inside sales, or BDC experience (automotive preferred) Strong communication skills-clear, confident, and professional Organized, detail-oriented, and comfortable multitasking CRM experience (VINSolutions a plus) Positive attitude with the resilience to handle rejection Availability to work 40 hours per week; schedule rotates between the days/hours of Monday-Saturday, 8am-6pm. What We Offer Medical Insurance Dental Insurance Vision Insurance Company-Paid Life Insurance Voluntary Life Insurance Short- and Long-Term Disability 401k with Company Match Paid Vacation Paid Holidays Paid Sick Associate Discounts and more! Mike Maroone Automotive is an Equal Opportunity Employer. Colorado Residents: In any materials you submit for application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
    $24k-31k yearly est. 7d ago
  • FTL - GUEST SERVICES REPRESENTATIVE

    KOA 4.2company rating

    Guest service representative job in Fort Collins, CO

    REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store. SPECIFIC DUTIES Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery of all messages, packages and mail in a timely and professional manner. Be familiar with all in-house groups. Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures. Notify management of any pertinent information related to daily shift activities. Maintain high standards of professionalism, customer service, quality and cleanliness. Maintain store displays and inventory control as directed, and communicate ideas and guest feedback. Increase revenues through up-selling strategies and profitability of ancillary income. Maintain health standards and ensure guests and team members are in a safe and secure environment. Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals. Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. EXPECTED RESULTS Demonstrates positive attitude with guests, management, team members and vendors. Consistent maintaining of arrivals, departures and campground census reports. Attention to detail when handling reservations and/or registering guests. Promotion of ancillary revenue streams. Meet Quality Assurance standards. JOB QUALIFICATIONS Hear and speak the English language fluently Strong decision-making ability Excellent communication, collaboration, and delegation skills with ability to manage confrontation Strong working knowledge of operational procedures Comfortable in a fast-paced and high-pressure environment. Motivated, goal oriented and results driven Ability to maintain confidentiality Able to work nights, weekends, and holidays PHYSICAL REQUIREMENTS Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates.
    $30k-36k yearly est. 2d ago
  • Guest Service Representative

    Moxy Boulder

    Guest service representative job in Boulder, CO

    Guest Services / Front Desk Representative (Full or Part Time) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English NOTE: This position is eligible for incentives based on the overall performance of the hired individuals achievement of established goals. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
    $24k-31k yearly est. 14d ago
  • Guest Service Agent

    Broomfield Homewood Suites By Hilton

    Guest service representative job in Broomfield, CO

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $30k-37k yearly est. 14d ago
  • Guest Service Agent

    Homewood/Tru

    Guest service representative job in Denver, CO

    Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely View all jobs at this company
    $30k-37k yearly est. 18d ago
  • Guest Service Agent

    Spirit Hospitality LLC

    Guest service representative job in Thornton, CO

    The Guest Service Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, handles all special requests for services or information in accordance with standard policies and procedures. RESPONSIBILITIES Register guests and assign rooms accommodating special request whenever possible Assist in pre-registration and blocking of rooms for reservations Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures Understand room status and room status tracking Know room locations, types of rooms available, and room rates Use promotional selling techniques to sell rooms and to promote other services of the hotel Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary File room keys Process guest check-outs. Post and file all charges to guest, mater, and city ledgers accounts Follow procedures for issuing and closing safe deposit boxes Use proper telephone etiquette Use proper mail, package, and message handling procedures Read and initial the pass-on log and bulletin board daily. Must know of daily activities and meetings taking place in the hotel. Attend meetings as required by management Coordinate guestroom maintenance work with the maintenance department Report any unusual occurrences or request to the manager or assistant manager Maintain the cleanliness and neatness of the front desk area All other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILITIES The Guest Service Agent must demonstrate knowledge in the following areas: - Customer Service experience - Know room locations, types of rooms available, and room rates - Comprehension of Spirit Hospitality and hotel's scheduling system-understand room status and room status tracking - Know Hotel brand standards - Know Accident prevention policies - Know all Safety and Emergency procedures - Knowledge of front office equipment This Position must demonstrate the following mental and physical skills: - Analytical and problem-solving skills - The ability to learn and adapt to technology used within the hotel - Excellent verbal and listening communication skills - Stress & time management skills - Ability to work well independently and in a group - Ability to stand for eight hours - Ability to perform physical requirements of the position - Ability to push and pull 30lbs. This position must demonstrate the following personal attributes: - be respectful, honest, and trustworthy - possess cultural awareness and sensitivity - demonstrate sound work ethics - demonstrate professional personal presentation through dress, communication, and actions WORKING CONDITIONS Physical Demands The Guest Service Agent will spend 8 to 10 hours a day walking or standing. This position will be required to bend at the knees and waist, squat, reach over-head, and extend arms out in front. This position works in an indoor setting. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Environmental Conditions The Guest Service Agent may be interrupted frequently to meet the needs and requests of guests. This position may find the environment to be busy and loud at times. Salary Description Hourly
    $30k-37k yearly est. 60d+ ago
  • Customer Service Representative (Financial Services)

    Teksystems 4.4company rating

    Guest service representative job in Denver, CO

    Launch Your Financial Services Career as a Customer Support Representative! *Pay: *$21/hr (paid weekly) Your Role: Empower Investors, Build Trust As a Financial Customer Support Agent, you'll be the trusted first point of contact for our investors. You'll help them navigate their financial journey by: * Processing account transactions (purchases, redemptions, exchanges) * Troubleshooting online account access and navigation * Offering guidance aligned with their financial goals This is more than customer service-it's financial empowerment. What We're Looking For *Must-Haves:* * 1+ year of customer service experience * Career-focused mindset with ambition to grow * Strong problem-solving and resourcefulness * Compassionate, empathetic, and detail-oriented *Nice-to-Haves:* * College degree or equivalent experience * Interest in financial services or investment support Training & Career Development We invest in your success from day one with paid training and a clear path to advancement: * Initial Training: 8 weeks * Licensing Prep: 5-6 weeks (earn your SIE license) * Advanced Training: 12-13 weeks * Series 6 & 63 Licensing: Within 6 months of hire * Product Training: 4 weeks * Promotion & Internship Opportunities: Available throughout your journey Culture & Perks * Casual dress code (yes, jeans!) * "Climb a Mountain Day" - get paid to summit a 14er * Friendly, supportive team environment * Convenient location near True Food Kitchen with parking provided Work Environment * On-site role * Monday-Friday, shifts between 6:45 AM-4:45 PM Why Join Us? If you're passionate about helping others make smart financial decisions and want to grow in a dynamic, purpose-driven environment-this is your launchpad. Ready to take the next step in your financial services career? Apply now and let's build your future together! Upon review of your application, you may receive a phone call or email from a TEKsystems recruiter to discuss the next steps in our hiring process! *Job Type & Location*This is a Contract to Hire position based out of Denver, CO. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Denver,CO. *Application Deadline*This position is anticipated to close on Jan 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-21 hourly 2d ago
  • Guest Services Agent

    Stonebridge Hospitality Associates 4.1company rating

    Guest service representative job in Loveland, CO

    City, State:Loveland, Colorado Title: Guest Service Agent FLSA: Exempt/Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $15.00-$17.00 Depending on Experience Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-11 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $15-17 hourly Auto-Apply 7d ago
  • Customer Service Representative (Financial Services)

    Teksystems 4.4company rating

    Guest service representative job in Glendale, CO

    *Launch Your Financial Services Career as a Customer Support Representative!* * Pay: *$21/hr (paid weekly) *Your Role: Empower Investors, Build Trust* As a Financial Customer Support Agent, you'll be the trusted first point of contact for our investors. You'll help them navigate their financial journey by: * Processing account transactions (purchases, redemptions, exchanges) * Troubleshooting online account access and navigation * Offering guidance aligned with their financial goals This is more than customer service-it's financial empowerment. *What We're Looking For* *Must-Haves:* * 1+ year of customer service experience * Career-focused mindset with ambition to grow * Strong problem-solving and resourcefulness * Compassionate, empathetic, and detail-oriented *Nice-to-Haves:* * College degree or equivalent experience * Interest in financial services or investment support *Training & Career Development* We invest in your success from day one with paid training and a clear path to advancement: * Initial Training: 8 weeks * Licensing Prep: 5-6 weeks (earn your SIE license) * Advanced Training: 12-13 weeks * Series 6 & 63 Licensing: Within 6 months of hire * Product Training: 4 weeks * Promotion & Internship Opportunities: Available throughout your journey *Culture & Perks* * Casual dress code (yes, jeans!) * "Climb a Mountain Day" - get paid to summit a 14er * Friendly, supportive team environment * Convenient location near True Food Kitchen with parking provided *Work Environment* * On-site role * Monday-Friday, shifts between 6:45 AM-4:45 PM *Why Join Us?* If you're passionate about helping others make smart financial decisions and want to grow in a dynamic, purpose-driven environment-this is your launchpad. Ready to take the next step in your financial services career? Apply now and let's build your future together! Upon review of your application, you may receive a phone call or email from a TEKsystems recruiter to discuss the next steps in our hiring process! *Job Type & Location*This is a Contract to Hire position based out of Glendale, CO. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Glendale,CO. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-21 hourly 2d ago
  • Guest Service Agent

    Stonebridge Hospitality Associates 4.1company rating

    Guest service representative job in Denver, CO

    City, State:Aurora, ColoradoHourly Rate: $18.50 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-07-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $18.5 hourly Auto-Apply 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Greeley, CO?

The average guest service representative in Greeley, CO earns between $21,000 and $35,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Greeley, CO

$27,000

What are the biggest employers of Guest Service Representatives in Greeley, CO?

The biggest employers of Guest Service Representatives in Greeley, CO are:
  1. City of Greeley
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