Guest service representative jobs in Green Bay, WI - 297 jobs

The Customer Service Representative is responsible for professionally representing Green Bay Packaging while delivering exceptional service to customers. This role requires a strong understanding of the company's production processes and capabilities to ensure accurate communication and effective support. The representative will maintain knowledge of individual customer requirements, manage order entry, estimating, pricing, and address customer complaints promptly and effectively. Responsibilities * Managing multiple accounts/Backing up other team members * Update Customer Service Supervisor for staff meetings * Enter orders per customer's specification. Verify delivery date, quantity, purchase order number and selling price are all correct * Purchase printing plates and cutting dies from approved suppliers * Make print cards and create diagrams with Ardios CAD * Expedite customer order changes with Business Operations Team and with Shipping Teams * Coordinate deliveries with Shipping Teams. Provide dock times and any special loading instructions * Coordinate "outside fab" orders with other Green Bay Packaging Divisions * Coordinate orders run at other Green Bay Packaging Divisions * Generate product designs per customer's spec * Review ROS levels on existing business and all pricing with Customer Service Supervisor and Business Operations Manager before quoting to customer * Generate price quotes for customers * Coordinate price changes with Customer Service Supervisor, Business Operations Manager and Corporate National Accounts Group * Update and keep current customer's price list * Prepare Internal and Customer reports for monthly and delivery performance, customer shutdowns and holiday schedules, customer service reports, and vendor reviews * Knowledge of all accounts to ensure customer's requirements are met * Other duties as assigned Qualifications * High school diploma or equivalent is required * Experience with order writing, estimating and pricing are preferred. In lieu of education listed, related experience in a manufacturing setting may be considered * Qualified candidates will have a demonstrated commitment to providing outstanding service to customers * Candidates must possess the ability to problem solve, handle multiple tasks at once, and be able to work in a fast-paced, team-based environment * Excellent oral and written communication skills with attention to detail are required Compensation & Benefits In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k) . Green Bay Packaging benefits may vary by position or division. Company Overview Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Benefits: Employee discounts Flexible schedule Free uniforms Benefits: Employee discounts Flexible schedule Free uniforms At Nothing Bundt Cakes, our employees put the sugar on top and makes every moment extra sweet. You'll put the finishing touches on the cake for our guests! Sweet details: Must be available afternoons and nights during the week and weekends. Part time 20-25 hours per week plus a little extra during busy holiday weeks. Adept at a fast-paced kitchen environment and possess attention to detail. LOVE CAKE! But what makes working here so sweet? We're keeping it casual. T-shirts and non-slip sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! Knowledge, Skills, and Abilities: Can understand written and oral directions, interpret instructional documents such as recipes, order tickets, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities. Understands basic units of measurement used in the U.S. Has the ability to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers. Has the physical capacity to lift items of moderate to heavyweight (as much as 50 pounds) and stand for extended periods of time. Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule. Can evaluate products, processes, information, and surroundings to determine compliance with standards. Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards. Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with minimal supervision. Education, Certifications and Work Experience Requirements: Applicants must be 18 years of age or older. While no formal education or work experience is required, previous experience in an operational support role at a bakery or restaurant or in a food service environment is a plus. Apply now. Joy is the job. Compensation: $14.00 - 16.00 per hour Compensation: $14.00 - $16.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Respond to customer quote requests by sourcing products from inventory or external suppliers. Build quotes that create customer value and profitability for MRC Global. Identify and pursue sales opportunities to support overall growth. Engage proactively with customers, using product knowledge to recommend solutions. Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers. Resolve customer concerns using a problem-solving approach. Ensure quoted products comply with approved manufacturer lists (AML) or specifications. Reference customer guides and consult with internal/external resources to enhance service. Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). Communicate professionally with customers, suppliers, and coworkers. Education & Experience One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities Proficient in computer and software use. Strong communication and knowledge-sharing skills. Effective in one-on-one and small group presentations. Detail-oriented with a sense of urgency. Working Conditions Frequent driving/traveling. Regular interaction with others. Primarily desk/computer-based work. Ability to sit/stand for extended periods. For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Work Mode: Onsite Opportunity Responsible for extending a friendly greeting and farewell to guests and members and providing prompt and knowledgeable customer service. SPECIFIC RESPONSIBILITIES Guest Services I: * Guest Registration/Departure * Prompt, cheerful and proper greeting of guests and/or members. * Register guest/member in and out of applicable software system(s). * Provide guests with information on the venue and resort. * Use guest name frequently. * Escort guests to their rooms with luggage. * Explain the proper procedure of the door lock system and emergency exits. * In the guest's room, hang any garments in the closet and explain the room amenities and place any luggage on a luggage rack. * Valet guest's vehicle if requested or give directions to parking areas for self-park. * Upon departure, remove luggage from guest's room and bring it to the lobby, (store in storage closet, luggage room if necessary). * Retrieve vehicle as requested. * Lodge Kohler Only: Provide complementary shuttle service in the Green Bay area. * Informational Services * Provide courteous response to special requests. * Knowledgeable about property, surrounding area, local attractions and shopping. * Responsible for the enforcement of venue policies and procedures. * Respond appropriately during emergencies and disturbances (know who to contact, if outside assistance is needed, appropriate documentation, etc.). * Be knowledgeable of all H&RE Group programs, events and classes and respond to inquiries. * Monitor lobby traffic. * Adhere to established safety procedures and guidelines. * Miscellaneous * Assist with venue coverage needs. * Maintain a clean work area, including lobby, kitchen, storage closet/cloak room, and exterior building. Maintain furniture arrangement. * Perform miscellaneous clerical jobs as assigned. * Responsible for all opening and closing procedures when scheduled. * Complete special projects as assigned by leaders. * Lodge Kohler Only: Arrange and deliver all for-purchase and complementary amenities * Carriage House Responsibilities: * Proper handling of food items with use of gloves and proper use of knives and kitchen equipment. * Proper storage of all food items to temperature and labeled accurately. * Set up, maintain, and take down all food services, including continental breakfast, afternoon tea, and evening hors d' oeuvres and beverages. * Serve Carriage House guests and be available to arrange any other hotel services. * Clean, maintain kitchen pantry, wash dishes, and glassware and dispose of shift garbage. * Stock rotate and organize all daily/weekly orders received. * Complete waste tracking sheet accordingly. * Communicate the need of additional supplies. Skills/Requirements * Must be at least 18 years old. * Minimum of a high school diploma or equivalent. * Prior experience as a receptionist or in customer service required. * Guest Services I: 1-2 years of experience * A friendly, outgoing personality, attention to detail and high degree of accuracy desired. * Must have and maintain a valid driver's license. * Physical requirements include: walking, standing for extended periods, bending, reaching and frequently lifting up to 50 pounds. Some previous experience in guest services preferred. Work hours will frequently include weekends and holidays and occasionally include overnight shifts. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $15.25. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************** It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow. We are currently seeking enthusiastic, customer-focused individuals to join our team as a Sales & Customer Service Representative at our Appleton airport location. This is an exciting opportunity to build a career in the car rental industry while being a part of a welcoming team that supports both our customers and the communities we serve. To view all of our open positions, please visit avisbudgetwi.com. Key Responsibilities: Customer Engagement: Greet customers and provide exceptional service to ensure a smooth rental process. Sales & Upselling: Listen to customer needs and effectively promote additional products and services to enhance their travel experience. Contract Management: Process rental contracts accurately and efficiently. Problem Solving: Address diverse customer needs and provide solutions in a fast-paced environment. What We Are Looking For: Sales-Minded Professionals: Individuals who are motivated by goals and enjoy helping customers find the right solutions. Service Experts: Enthusiastic people who take pride in helping others. Communication Skills: The ability to listen, identify needs, and clearly explain our offerings. Career Starters: This is an excellent entry point for someone looking to build a career with a globally respected brand. Why Join Us? Fun Environment: Work in a friendly, high-energy atmosphere. Growth Potential: Start your career with one of the largest and most respected brands in the car rental industry. Team Culture: Be a part of a supportive team that values your contribution. Compensation & Benefits: Total Earning Potential: $50,000-$60,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services. Here are just a few benefits you would enjoy working in this role: Medical, dental, vision, life, and disability insurance. Paid time off (PTO) that begins accruing from day one. Paid holidays, including your birthday! 401(k) retirement plan with generous company match. Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases. Access to employee assistance program. Free parking and more! Requirements Professionalism & Communication: You must demonstrate enthusiasm and outstanding communication skills when interacting with customers, colleagues, and management. Sales Aptitude: Ability to utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. (Previous sales experience is beneficial but not required). Problem-Solving: Strong skills in conflict resolution and the ability to think on your feet. Technical Basics: Proficiency with computers, including the ability to use email and navigate reservation software. Credentials: You must be at least 18 years old and possess a valid driver's license with a good driving record. Salary Description $50,000 - $60,000+

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. **Key Duties & Responsibilities** + Respond to customer quote requests by sourcing products from inventory or external suppliers. + Build quotes that create customer value and profitability for MRC Global. + Identify and pursue sales opportunities to support overall growth. + Engage proactively with customers, using product knowledge to recommend solutions. + Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. + Adhere to customer contract requirements (pricing, freight, delivery, KPIs). + Monitor shipping/delivery status and communicate updates to customers. + Resolve customer concerns using a problem-solving approach. + Ensure quoted products comply with approved manufacturer lists (AML) or specifications. + Reference customer guides and consult with internal/external resources to enhance service. + Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). + Communicate professionally with customers, suppliers, and coworkers. **Education & Experience** + One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. **Skills & Abilities** + Proficient in computer and software use. + Strong communication and knowledge-sharing skills. + Effective in one-on-one and small group presentations. + Detail-oriented with a sense of urgency. **Working Conditions** + Frequent driving/traveling. + Regular interaction with others. + Primarily desk/computer-based work. + Ability to sit/stand for extended periods. + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.

Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Customer Service Representative to join our team. This full-time position is based out of our Menasha location and is responsible for providing professional and proactive customer service to clients. Key Responsibilities * Present a professional and positive influence within the Agency and the Office Services team assuring quality customer service. * Comply with agency confidentiality policies. * Responsible for the timely and professional handling of high-volume incoming telephone calls and messages while directing them to the proper individuals. * Have knowledge of agency services and staff in order to properly handle computer appointment schedules efficiently and accurately. * Assist clients at check in, verify client information including insurance verification, keep current data in client files while handling client files in a confidential manner. Qualifications Education: * Required: High School diploma/GED * Preferred: Associate's degree Experience: * Required: 1+ years' office support and customer service experience Skills and Competencies: * Excellent organizational skills; communication, interpersonal skills. Professional appearance and presentation. * Ability to perform and coordinate multiple tasks and work with minimal supervision. * Typing and data entry skills of 45 wpm are necessary. Experience in Word, Excel programs required. * Proper English usage, spelling and English composition are required. * Demonstrated commitment to diversity, equity, and inclusion. * Ability to manage sensitive information with confidentiality and professionalism. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Service Representative, you will have the opportunity to create a difference in the lives of our customers every single day. You will be responsible for completing account transactions, offering appropriate bank products and services, opening new accounts, as well as providing guidance to help customers make decisions about their financial needs. Skills & Attributes Needed The following skills and attributes are needed to succeed in your banking career: Excellent customer service Attention to detail Great communication Ability to multi-task Problem solving skills Ability to work independently as well as part of a team Qualifications Ideal candidates will possess the following qualifications: Interpersonal skills necessary to relate to and empathize with other people and to maintain a friendly, cheerful, and courteous demeanor throughout the day. Maintain composure and professionalism under pressure, including the ability to effectively deal with unexpected situations and potentially difficult engagements and to maintain a cohesive work environment with coworkers. Maintain the highest level of confidentiality and discretion of customer and bank information. Show high attention to detail, with the ability to problem solve basic issues. Operate a computer and other standard office equipment. A high school diploma or equivalent. Cash handling and customer service experience. May require travel to neighboring offices for staffing coverage upon request. Benefits Offered National Exchange Bank & Trust offers a competitive benefit package including, but not limited to: Health, Dental, and Vision Insurance Health Savings Account with Employer Contributions Short and Long Term Disability Employer Paid Life and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with Employer Match & Profit Sharing Paid Time Off Flexible scheduling Education Assistance Program Product & Service Discounts & more!

The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays. Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41. About us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Job The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information. Listen attentively to guests and assists in resolving issues or concerns. Transport guests safely to and from designated and approved locations using official hotel vehicles. Operate hotel vehicles in a safe manner and in accordance with established laws. Read, track and comply with guest transportation schedules. Properly maintain and clean hotel vehicles. Benefits 401(k) Retirement Plan with company match Double-time for working on company designated holidays Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants On-Demand Pay - Access to earned wages before you get your regular paycheck We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Hotel experience preferred. Customer service experience preferred. Must be at least 18 years old. Must be able to work weekend and holiday shifts. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $14.00-$15.00/ hour depending on experience

Associate- Guest Services -Receiving Reports to: Store Manager, Assistant Store Manager, Department Lead Type: Non-Exempt Summary: The position requires enthusiasm to provide customers with exceptional customer experience by building relationships with customers. All associates assist the management team to provide leadership, enthusiasm and integrity to drive the company's Mission, Vision and Values. Candidates must be team players, enjoy selling, have excellent communication skills and perform the duties and responsibilities of the position. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. Greet customers promptly to make the customers feel welcomed within the retail location. Develop and maintain a professional and courteous relationship with customers and co-workers. Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections. Assist the management team in the implementation of merchandising and operational procedures. Follow management direction in completing other duties as required. Ensure appropriate merchandise stock levels, merchandise quality and presentation. Ensure signage is current and displayed properly. Stock and rotate products according to the company's direction. Ability to be cross trained across multiple departments. Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers. Conceptualize ideas for floral decorations and home décor displays. Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team. Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions. Job Requirements: Candidates must have a passion for horticulture, yard/home décor, and seasonal merchandise. Must have good written and verbal communication skills along with exceptional customer service skills. Must be able to work in both inside and outside environmental conditions, rain or shine. Ability to multitask, prioritize, and work independently or within a team environment. Great organizational and problem-solving skills. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently required to sit and stand; reach with hands and arms; walk and talk or hear. The associate is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The associate must frequently lift and/or move up to 3 pounds and occasionally lift and/or move up to 25 pounds. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Customer Service Scheduler Bergstrom Quest Training Center - Neenah, WI At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Key Responsibilities Determine requirements by working with guests via the phone, email and chat-to-text Answer inquiries by clarifying desired information, researching, location and providing information Answer incoming phone calls in a prompt, polite, professional manner Fulfill requests by clarifying desired information, scheduling appointments and forwarding on requests Sell additional services by recognizing opportunities for scheduled maintenance package Refer guest complaints to appropriate dealership team member as necessary for resolution Maintain guest information database by entering and updating guest information Schedule: Hours vary 7:00 am to 6:00 pm. Monday-Friday; with 2 late shifts of 10:00 am to 6:00 pm each week; 100% in office - no remote work available . Pay of $17.00/hour plus a monthly performance bonus (average yearly earnings could be $40k+) Qualifications: Upbeat and positive personality Active listening skills Ability to provide excellent guest service Strong communication skills Ability to build relationships with team members and guests Qualifications Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin's Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

The Best Western Premier Bridgewood Resort Hotel in Neenah, WI is currently seeking a qualified individual to fulfil the position of 2nd Shift Front Desk Agent. As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering inquiries and resolving concerns, your goal will be to provide a memorable and comfortable experience that reflects our commitment to quality service and hospitality. Schedule: 2nd Shift: 3 PM-11 PM. Flexibility for weekends and Holidays is required. Part-time or Full-Time Availability: Hours can be determined by you - ranging between 20-40 hrs/week. About Us: The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests. Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated times. Daily Use of Hotel Fitness Center: Complimentary access to the hotel's newly updated Fitness Center. Discounted Hotel Stays: Special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations. Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items with up to 3 guests. Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. Aflac Supplemental Insurance: Available for both full-time and part-time team members. Paid Time Off: Earned after 1 year of employment for those averaging at least 20 hours a week. 401K Retirement Account: Company match of up to 3% for full-time team members. Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members Position Purpose: The purpose of this position is to provide outstanding and personalized guest service as a single point of contact for information and assistance, both on property and via the telephone. To serve as a front-line guest contact for questions, concerns, and overall guest comfort and satisfaction. Job Duties: This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned. Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. Carry-out front desk responsibilities and clerical duties. This includes checking guests in and out, balancing reports, cash and credit cards, taking and processing reservations, operating the PMS and switchboard. Provide a concierge level of guest assistance with offering information on hotel amenities, local attractions, and dining; assist with recommendations and dining reservations, event and service reservations. Full fill special requests in person or with the assistance of other staff members. Process payments, manage reservations, and balance cash and credit reports. Address and resolve guest concerns, striving for complete guest satisfaction. Demonstrate professional and effective communication skills and basic math aptitude. Ensure room status is up-to-date and notifies maintenance of room repairs immediately. Maintain a neat and clean appearance at the front desk, lobby, and back office areas. Follow security protocols for room keys and property. Work collaboratively with team members to fulfill special requests and provide exceptional service. Represent company in a friendly and professional manner. Understand how to operate all hotel and room / suites equipment and amenities and be able to assist guest in such operation. Perform all other related duties assigned. Job Requirements / Qualifications: Read, write, and speak English fluently. Write legibly. Neat, well - groomed appearance. Must have flexible schedule to include weekends Professional appearance and a friendly, service-oriented demeanor. Hospitality or customer service experience preferred. Strong communication skills, basic computer knowledge, and familiarity with Microsoft Office. Ability to multitask effectively in a fast-paced environment. Physical Requirements: Prolonged standing: Most of the workday will be spent standing at the front desk. Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage. Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information. Mobility: Ability to move around the front desk area to assist guests. Visual acuity: Clear vision for reading information on computer screens and guest documents. If you are detail-oriented, hard-working, reliable, and can work effectively in fast-past environment, we'd love to hear from you!

About KCN: KCN is an outdoor hospitality investment and management company. We focus on purchasing value-added campground properties, improving and stabilizing them, and then managing and growing them with our in-house property management team. We're focused on building a portfolio of the best RV campgrounds in the country - where our guests love to visit and our team loves to work. Our Mission is to invest in Outdoor Hospitality: to create unique experiences that bring our guests closer to nature and each other, to provide a rewarding work environment for our team members, and to achieve outstanding financial returns for our investors. Our Vision is to build a growth-oriented company that provides our team with enriching personal and professional opportunities while delivering outstanding returns for our stakeholders. As a leading Outdoor Hospitality company specializing in campground and RV properties, we are driven to create exceptional experiences for our guests while optimizing profitability and maximizing returns for our investors. We accomplish this by investing in value-add properties that meet our strict criteria and pass our rigorous diligence processes. Position Summary Responsible for guest registration, front desk, and store procedures while delivering great guest service. Reports to the General Manager. General Duties Responsibilities: ● Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful. ● Greeting all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag. ● Handle all guest issues with respect by listening and acknowledging their concern. ● Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds. ● Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment. ● Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Campground Manager and/or Owner(s) for all front office and store facilities. ● Promote local attractions, as well as the KOA system, through Value Kard sales, referrals to other KOA's, and being knowledgeable of all national and local advertising and discount programs. ● This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This may include assisting with Maintenance or Housekeeping duties on which you are qualified to perform. Expected Results ● All guests are greeted immediately with friendly, helpful and professional guest service delivery. ● Demonstration of a positive attitude with guests, management, team members, and vendors. ● Careful and accurate money handling. ● Promotion of this KOA and entire KOA system. ● Well-groomed appearance and appropriate, clean KOA uniform and nametag. ● Attention to detail when taking reservations and/or registering guests. Job Qualifications ● Hear and speak the English language fluently ● Knowledge of computer and cash register operation ● Ability to work nights, weekends, and holidays ● Excellent customer services skills ● Ability to maintain confidentiality Physical Requirements ● Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly ● Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance ● Ability to respond to telephone calls, hear issues, give direction while viewing computer screens ● Long periods of standing (80%) ▪ Ability to bend, stoop, kneel, crouch, and climb ● Requires the use of hands/fingers to handle or feel KCN performs criminal background checks for all employees. Active employment is conditional on a favorable background check and company executive discretion.

_Work Mode: Onsite_ **Opportunity** Responsible for extendinga friendly greetingandfarewelltoguests and membersandproviding prompt and knowledgeable customer service. **SPECIFIC RESPONSIBILITIES** **Guest Services** **I:** 1. **Guest Registration** **/Departure** 1. Prompt, cheerful and proper greetingof guestsand/or members. 1. Register guest/memberinand out ofapplicable software system(s). 2. Provide guests withinformation on the venueand resort. 3. Use guest namefrequently. 4. Escort guests to their rooms with luggage. 5. Explain the proper procedure of the door lock system and emergency exits. 6. In the guest's room, hang any garments in the closet and explain the room amenities and place any luggage on a luggage rack. 7. Valet guest's vehicle if requested or give directions to parking areas for self-park. 8. Upon departure, remove luggage fromguest'sroom and bring it to the lobby, (store in storage closet, luggage room if necessary). 9. Retrieve vehicle asrequested. 10. _Lodge Kohler Only:_ Provide complementary shuttle service in the Green Bay area. 1. **Informational Services** 1. Provide courteousresponseto special requests. 1. Knowledgeable about property,surrounding area, localattractionsand shopping. 1. Responsible for the enforcement ofvenuepolicies and procedures. 1. Respondappropriately during emergencies and disturbances (know who to contact, if outsideassistanceis needed,appropriate documentation, etc.). 1. Be knowledgeable ofallH&RE Group programs, events and classes and respond to inquiries. 1. Monitor lobby traffic. 1. Adhere toestablishedsafety procedures and guidelines. 1. **Miscellaneous** 1. Assistwithvenue coverageneeds. 1. Maintain a clean work area, including lobby, kitchen, storage closet/cloak room, and exterior building. Maintain furniture arrangement. 1. Perform miscellaneous clerical jobsas assigned. 2. Responsible for all opening and closing procedures when scheduled. 3. Complete special projects as assigned byleaders. 4. _Lodge Kohler Only:_ Arrange and deliver all for-purchase and complementary amenities 1. **Carriage House Responsibilities** **:** 1. Proper handling of food items with use of glovesand proper use of knives and kitchen equipment. 1. Proper storage of all food items to temperature and labeled accurately. 1. Set up,maintain, and take down all food services, including continental breakfast, afternoon tea, and evening hors d' oeuvres and beverages. 1. Serve Carriage House guests and be available to arrange any other hotel services. 1. Clean,maintainkitchen pantry, wash dishes, and glasswareand disposeof shift garbage. 1. Stockrotateandorganizeall daily/weekly orders received. 1. Complete waste tracking sheet accordingly. 1. Communicate the needofadditionalsupplies. **Skills/Requirements** 1. Must be at least 18 years old. 1. Minimum of a high school diploma or equivalent. 1. Prior experience as a receptionistor in customer service required. 1. Guest Services I: 1-2 yearsofexperience 1. A friendly, outgoing personality, attention to detail and high degree of accuracy desired. 1. Must have andmaintaina valid driver's license. 2. Physical requirements include: walking, standing for extended periods, bending, reaching and frequently lifting up to 50 pounds. Some previous experience in guest services preferred. Work hours will frequently include weekends and holidays and occasionally include overnight shifts. **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is $15.25. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location._ **Why Work at Kohler Co.?** Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! **About Us** Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************* . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (****************************************************************** and the EEO is the Law Supplement (****************************************************************** .

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities * Respond to customer quote requests by sourcing products from inventory or external suppliers. * Build quotes that create customer value and profitability for MRC Global. * Identify and pursue sales opportunities to support overall growth. * Engage proactively with customers, using product knowledge to recommend solutions. * Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. * Adhere to customer contract requirements (pricing, freight, delivery, KPIs). * Monitor shipping/delivery status and communicate updates to customers. * Resolve customer concerns using a problem-solving approach. * Ensure quoted products comply with approved manufacturer lists (AML) or specifications. * Reference customer guides and consult with internal/external resources to enhance service. * Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). * Communicate professionally with customers, suppliers, and coworkers. Education & Experience * One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities * Proficient in computer and software use. * Strong communication and knowledge-sharing skills. * Effective in one-on-one and small group presentations. * Detail-oriented with a sense of urgency. Working Conditions * Frequent driving/traveling. * Regular interaction with others. * Primarily desk/computer-based work. * Ability to sit/stand for extended periods. * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Job Description Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Customer Service Representative to join our team. This full-time position is based out of our Menasha location and is responsible for providing professional and proactive customer service to clients. Key Responsibilities Present a professional and positive influence within the Agency and the Office Services team assuring quality customer service. Comply with agency confidentiality policies. Responsible for the timely and professional handling of high-volume incoming telephone calls and messages while directing them to the proper individuals. Have knowledge of agency services and staff in order to properly handle computer appointment schedules efficiently and accurately. Assist clients at check in, verify client information including insurance verification, keep current data in client files while handling client files in a confidential manner. Qualifications Education: Required: High School diploma/GED Preferred: Associate's degree Experience: Required: 1+ years' office support and customer service experience Skills and Competencies: Excellent organizational skills; communication, interpersonal skills. Professional appearance and presentation. Ability to perform and coordinate multiple tasks and work with minimal supervision. Typing and data entry skills of 45 wpm are necessary. Experience in Word, Excel programs required. Proper English usage, spelling and English composition are required. Demonstrated commitment to diversity, equity, and inclusion. Ability to manage sensitive information with confidentiality and professionalism. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others! Job Posted by ApplicantPro

Associate- Guest Services -Cashier Reports to: Store Manager, Assistant Store Manager, Department Lead Type: Non-Exempt Summary: The position requires enthusiasm to provide customers with exceptional customer experience by building relationships with customers. All associates assist the management team to provide leadership, enthusiasm and integrity to drive the company's Mission, Vision and Values. Candidates must be team players, enjoy selling, have excellent communication skills and perform the duties and responsibilities of the position. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. Greet customers promptly to make the customers feel welcomed within the retail location. Develop and maintain a professional and courteous relationship with customers and co-workers. Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections. Assist the management team in the implementation of merchandising and operational procedures. Follow management direction in completing other duties as required. Ensure appropriate merchandise stock levels, merchandise quality and presentation. Ensure signage is current and displayed properly. Stock and rotate products according to the company's direction. Ability to be cross trained across multiple departments. Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers. Conceptualize ideas for floral decorations and home décor displays. Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team. Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions. Job Requirements: Candidates must have a passion for horticulture, yard/home décor, and seasonal merchandise. Must have good written and verbal communication skills along with exceptional customer service skills. Must be able to work in both inside and outside environmental conditions, rain or shine. Ability to multitask, prioritize, and work independently or within a team environment. Great organizational and problem-solving skills. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently required to sit and stand; reach with hands and arms; walk and talk or hear. The associate is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The associate must frequently lift and/or move up to 3 pounds and occasionally lift and/or move up to 25 pounds. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About KCN: KCN is an outdoor hospitality investment and management company. We focus on purchasing value-added campground properties, improving and stabilizing them, and then managing and growing them with our in-house property management team. We're focused on building a portfolio of the best RV campgrounds in the country - where our guests love to visit and our team loves to work. Our Mission is to invest in Outdoor Hospitality: to create unique experiences that bring our guests closer to nature and each other, to provide a rewarding work environment for our team members, and to achieve outstanding financial returns for our investors. Our Vision is to build a growth-oriented company that provides our team with enriching personal and professional opportunities while delivering outstanding returns for our stakeholders. As a leading Outdoor Hospitality company specializing in campground and RV properties, we are driven to create exceptional experiences for our guests while optimizing profitability and maximizing returns for our investors. We accomplish this by investing in value-add properties that meet our strict criteria and pass our rigorous diligence processes. Position Summary Responsible for guest registration, front desk, and store procedures while delivering great guest service. Reports to the General Manager. General Duties Responsibilities: ● Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful. ● Greeting all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag. ● Handle all guest issues with respect by listening and acknowledging their concern. ● Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds. ● Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment. ● Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Campground Manager and/or Owner(s) for all front office and store facilities. ● Promote local attractions, as well as the KOA system, through Value Kard sales, referrals to other KOA's, and being knowledgeable of all national and local advertising and discount programs. ● This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This may include assisting with Maintenance or Housekeeping duties on which you are qualified to perform. Expected Results ● All guests are greeted immediately with friendly, helpful and professional guest service delivery. ● Demonstration of a positive attitude with guests, management, team members, and vendors. ● Careful and accurate money handling. ● Promotion of this KOA and entire KOA system. ● Well-groomed appearance and appropriate, clean KOA uniform and nametag. ● Attention to detail when taking reservations and/or registering guests. Job Qualifications ● Hear and speak the English language fluently ● Knowledge of computer and cash register operation ● Ability to work nights, weekends, and holidays ● Excellent customer services skills ● Ability to maintain confidentiality Physical Requirements ● Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly ● Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance ● Ability to respond to telephone calls, hear issues, give direction while viewing computer screens ● Long periods of standing (80%) ▪ Ability to bend, stoop, kneel, crouch, and climb ● Requires the use of hands/fingers to handle or feel KCN performs criminal background checks for all employees. Active employment is conditional on a favorable background check and company executive discretion.