Guest service representative jobs in Greenburgh, NY - 693 jobs
All
Guest Service Representative
Guest Services Agent
Customer Service Representative
Night Auditor
Front Desk Agent
Front Desk Associate
Customer Representative
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Guest service representative job in White Plains, NY
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$31k-40k yearly est. 8d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Esquire Bank 4.4
Guest service representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 4d ago
Customer Representative, Communications & Training
Beiersdorf 4.7
Guest service representative job in Stamford, CT
Job Details
Contract Type: Unlimited / Full-Time
Country / City: United States / Stamford, CT
Company: Beiersdorf
Job Function: Marketing / Market Research
Your Tasks
Localize & Execute Global Training Agenda in U.S.
Collaborate with Global CIM team on adaptation of best-in-class interaction guidelines/ communications with consumers (across platforms) in accordance with U.S. regulations.
Augment Global training content with development/ execution of local modules, reflective of local product portfolio (and update to accommodate changes over time).
Collaborate with Marketing Brand Teams via Brand Ambassador Program to identify key information on all new products/ programs.
Review Charter Plans to identify key dates in marketing launch calendar.
Create and update product FAQs in collaboration with Marketing, Legal & Regulatory.
Develop & refine SOPs to ensure consistent handling of consumer contacts.
Monitor quality of consumer interactions and address gaps.
Identify & Successfully Resolve Sensitive Cases/Questions Needing Research
Serve as single point of contact internally & externally (for Transcom) regarding questions that require additional research/ re-direction.
Identify sensitive cases and create a plan of action commensurate with degree of risk.
Alert and escalate if a situation has potential to become a crisis.
Provide management, quality management (including Coppertone Quality & MU Quality), marketing and other relevant stakeholders with processing & tracking updates on number and handling of sensitive cases, with process optimization recommendations for mitigating risk.
Manage processing of all incoming consumer mail (on rotating basis w/ Technical role)
* Review all incoming mail/ retrievals to Stamford HQ, prioritize for processing and route to relevant groups/ channels for resolution.
Ratings & Reviews (Aquaphor & NIVEA Brands)
* Review and respond to ratings and reviews across multiple platforms.
Ask Ulta, Ask BJs (Power Reviews) and Ask Target, Ask Walmart, Ask Sam's Club (Bazaarvoice Connections)
Your Profile
Bachelor's Degree preferred (QM, Consumer Insights, Marketing, Psychology/ Sociology, English, Communications or related fields)
Computer skills (Windows, Office; SAP)
Minimum of 3-6 years of experience in roles within: Marketing/Consumer or Market Research or Digital & Media/E-Com, PR/ Communications and Quality Management
Experience in market research or psychology/ sociology is beneficial
Experienced Salesforce Lightning Service Cloud and training tools (i.e.Kahoot), ideally with experience in 2nd level support and trainings
Fluent in spoken and written English with excellent written & verbal communication skills
Business acumen
Strong stakeholder management
Ownership mentality
Process improvement & continuous learning mindset
Ability to navigate complexity and ambiguity
Must have experience effectively collaborating and influencing others
Proven ability to with analyze and turn insights into action
Ability to seek impact not harmony, while challenging appropriately
Apply critical thinking and challenge the status quo
Strong interpersonal and communication skills, both written and verbal
Must be able to work independently in a fast paced, lean organization and be very organized and detail oriented
Ability to prioritize work
Experience establishing a new role and establishing new ways of working
Additional information
ADDITIONAL INFORMATION:
At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Beiersdorf North America - Recent Awards
Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)
Winner of Comparably's Award for Best Company Work Life Balance (2025)
Winner of Comparably's Award for Best Company Culture (2023, 2024)
Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)
Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025)
Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025)
Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)
Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025)
Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025)
Winner of Comparably's Award for Best Company for Diversity (2022)
Check us out on Comparably:***********************************************
Having trouble applying? Go to ********************* to search our careers page. Beiersdorf is an Equal Opportunity Employer.
$32k-43k yearly est. 7d ago
Customer Service Representative
Russell Tobin 4.1
Guest service representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer ServiceRepresentative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 1d ago
Front Desk Associate
Blink Fitness-Blink Holdings, Inc. 4.0
Guest service representative job in Yonkers, NY
This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each o Front Desk Associate, Front Desk, Associate, Instructor, Hotel
$27k-37k yearly est. 8d ago
Guest Service Agent
Stonebridge Hospitality Associates 4.1
Guest service representative job in Ridgefield, NJ
City, State:Basking Ridge, New Jersey
Title: GuestService Agent
FLSA:
Non-Exempt
Status:
Part-time
Reports to: Assistant General Manager
Pay Range:
$17 per hour
Job Summary: The GuestService Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guestservices. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel front desk or guestservice role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-11-18
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$17 hourly Auto-Apply 60d+ ago
Guest Service Rep - Hampton Inn White Plains/Tarrytown
Graduate Hotels 4.1
Guest service representative job in Elmsford, NY
Schulte Companies is seeking an energetic, experienced, and hands on GuestServiceRepresentative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$27k-32k yearly est. 22h ago
Guest Service Representative
Hawkeye Hospitality 3.6
Guest service representative job in Secaucus, NJ
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
As the GuestServiceRepresentative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests
during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues.
QUALIFICATIONS:
Previous customer service experience.
Excellent computer and typing skills are required.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,
sexual orientation, gender identity, disability or protected veteran status.
$26k-33k yearly est. Auto-Apply 60d+ ago
Guest Services Representative
Sitio de Experiencia de Candidatos
Guest service representative job in Jersey City, NJ
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$26k-33k yearly est. Auto-Apply 16d ago
Guest Services Representative
Rpm Raceway 4.5
Guest service representative job in Jersey City, NJ
Support customers by answering phone calls, greeting and assisting them in person
Assist customers in the self-registration process
Sell karting options including up-selling races & specials
Sales of memberships, arcade cards, snacks, apparel, parties, etc.
Take payment of cash, credit cards and coupons for specials, etc.
Scheduling and placement of customers into races, groups and teams
Open / close cash registers, reconcile register drawer at shift close, balance transactions
Prepare merchandise displays, Re-stock food and apparel and maintain inventory
Set-up Retail parties and small group events and provide attentive customer service
Act as Event Coordinator for Birthday parties and other retail events
Develop Daily To-Do lists and accomplish tasks as time permits
Open and Close Shifts with attention to preparation and readiness for following shift
Keep facility in premier condition at all times completing all opening and closing duties
$27k-32k yearly est. 17d ago
Part-Time Guest Service Representative (GSR)
Old Greenwich Service Station
Guest service representative job in Old Greenwich, CT
We are a reputable Service Station actively seeking professional, enthusiastic, and eager-to-grow Part-Time GuestServiceRepresentatives (GSR) for our car wash located in Old Greenwich, CT. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you!
Responsibilities:
Promote and inform customers of our services and membership programs
Provide exceptional customer service
Assist customers with their car wash needs
Maintain a clean and organized work environment
Qualifications:
Professional and enthusiastic attitude
Excellent communication and customer service skills
Eagerness to learn and grow within the company
Previous experience in a similar role is a plus
Join our team and become part of a growing company that values its employees and customers!
Job Type: Part-time (20 hour week)
Base Pay Rate: $17.00 - $19.00 per hour (
plus
unlimited earning potential with commissions and bonuses).
Benefits:
Employee assistance program
Employee discounts
Free parking
Sick Pay
Referral program
Schedule:
Aproximately 20 hours per week
Morning, Afternoon, & Evening Availability
Weekend & Holiday Availability
Supplemental Pay:
Bonus opportunities
Commission opportunities
Tips
Ability to Commute:
Old Greenwich, CT 06870 (Required)
Work Location: In person
$17-19 hourly Auto-Apply 13d ago
Guest Service Representative
Dimension Master
Guest service representative job in Carle Place, NY
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take the initiative to greet guests in a friendly and warm manner.
Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
Other duties as assigned.
Job Skills:
Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Communicate well with many different kinds of people.
Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Physical Requirements:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Stand for long periods of time
Walk extended distances
Lift/carry 6-25 lbs.
Reach hands and arms in any direction
Able to work overtime and irregular hours
Working Conditions:
Continually works in normal office conditions and in close proximity to others.
Qualifications
Education - HS Diploma or equivalent.
Experience - Minimum 1 year guestservices, general office, accounts receivable or customer service experience; OR an equivalent combination.
Licenses/Certifications - N/A.
$27k-34k yearly est. 17d ago
Guest Services Agent
Meyer Jabara Hotels 4.1
Guest service representative job in White Plains, NY
Job Title: GuestService Agent Department: Front Office Reports To: Front Office Manager, Assistant General Manager Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities:
The major responsibility is to operate the functional areas of guestservices, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently.
Maintains a “can do” and a “guests first” attitude at all times.
Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management.
Ensures adherence to procedures for guest and associate security and emergency procedures as established.
Abides by established procedures for hotel accounting, credit control, handling of financial transactions, and security of monies.
Requirements:
Previous hotel GuestService experience strongly encouraged.
Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts
Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus.
Requires strong organizational skills.
Must be able to multi-task and work independently.
Able be able to be on your feet/stand for long periods of time.
Excellent people skills, listening skills, and an energetic personality.
Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast paced environment
Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc.
Cash handling experience strongly desired.
Able to lift, pull, or carry items weighing approximately 50 pounds
Qualificiations:
Education/Experience: High School Diploma or Equivalent
Skills: Interpersonalskills, Computer aptitude, Communication, Organizational, and Customer serviceorientation
$31k-37k yearly est. 45d ago
Guest Services Agent - Full Time
Days Inn/Motel 6 Elmsford
Guest service representative job in Elmsford, NY
Job Description
Days Inn Elmsford & Motel 6 is hiring for a hotel GuestServiceRepresentative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Hotel Key and SynXis
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
$30k-38k yearly est. 20d ago
Flexible Schedule Front Desk Agent - Norwalk
NFC Amenity Management 3.8
Guest service representative job in Stamford, CT
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are seeking candidates who work effectively independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. This will be an on-call or as-needed position. This is where you set your availability and select pickup shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $16.50 and $23 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable, comprehensive information on the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and continually seek ways to Wow all clients by exceeding their expectations and delivering exceptional hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company's time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the pay offered is $20.00 per hour. The rate ranges from $16.50 to $23.00 per hour, depending on location and shift.
$16.5-23 hourly 60d+ ago
Guest Services Agent
Stonebridge Hospitality Associates 4.1
Guest service representative job in North Bergen, NJ
City, State:North Bergen, New JerseyPay range: $16-$17 per hour
Title: GuestService Agent
FLSA:
Exempt/Non-Exempt
Status:
Part-time, full-time, seasonal, on-call.
Reports to: Front Office Manager
Pay Range:
Enter hourly rate range or salary range depending on position
Job Summary: The GuestService Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guestservices. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel front desk or guestservice role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule , including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-10-05
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$16-17 hourly Auto-Apply 60d+ ago
Guest Services Representative
Rpm Raceway 4.5
Guest service representative job in Stamford, CT
RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection.
The RPM Experience: *******************************************
Calling all guestservice wizards with a passion for fun! RPM Raceway Stamford, is on the hunt for a talented and driven GuestServiceRepresentative to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job.
The GuestServiceRepresentative will be the face of our brand, the ideal candidate will provide exceptional service to every guest who walks through our doors. From greeting visitors with a warm welcome to assisting them with their needs throughout their visit, you will play a crucial role in ensuring that every guest has a memorable and enjoyable experience at our venue.
Qualifications
KEY RESPONSIBILITIES
Supports customers by answering phone calls, greeting, and assisting them in person.
Assists customers in the self-registration process.
Sells karting options including up-selling races & specials.
Sells memberships, arcade cards, snacks, apparel, parties, etc.
Takes payment of cash, credit cards, and coupons for specials, etc.
Schedules and places customers into races, groups, and teams.
Opens/closes cash registers, reconciles register drawer at shift close, balances transactions.
Prepares merchandise displays, Re-stocks food and apparel and maintains inventory.
Sets up Retail parties and small group events and provides attentive customer service.
Acts as Event Coordinator for Birthday parties and other retail events.
Develops Daily To-Do lists and accomplishes tasks as time permits.
Opens and Closes Shifts with attention to preparation and readiness for the following shift.
Always keeps venue in premier condition - completes all opening and closing duties.
Adheres to safety regulations and industry standards.
Must be available on weekends as needed.
IDEALLY YOU'LL HAVE:
1+ years of customer service experience in hospitality, entertainment, or retail
High School diploma or G.E.D from an accredited institution.
College attendance working towards a degree is preferable with flexible hours available.
Helpful, friendly, and patient attitude and disposition with ability to SMILE at all times.
Excellent interpersonal and communication skills and a great team player
Ability to accurately record information with strong attention to detail.
Able to multi-task and problem solve.
Able to work 15 to 28 hours per week including weekends and holidays.
Make RPM Raceway the best experience for every racer that walks through our door.
Must be 18+
You'll crush it if you have experience with:
Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment
Delivering Exceptional Service: A proven track record of going above and beyond for customers.
Building Rapport: Creating positive connections with people from diverse backgrounds.
Problem-Solving: Quickly finding solutions to challenges and exceeding guest expectations.
Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player
Positive Energy & Collaborative Spirit: You exude and create positive energy
Safety First: Uphold safety regulations and industry standards to keep everyone safe.
BENEFITS THAT MATTER
A culture that provides you a sense of belonging
Competitive pay that values your contributions
Incentives
Paid holidays
Racing & Entertainment Perks
Paid Time Off
$28k-33k yearly est. 17d ago
Part-Time Guest Service Representative (GSR)
Old Greenwich Service Station
Guest service representative job in Old Greenwich, CT
Job Description
We are a reputable Service Station actively seeking professional, enthusiastic, and eager-to-grow Part-Time GuestServiceRepresentatives (GSR) for our car wash located in Old Greenwich, CT. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you!
Responsibilities:
Promote and inform customers of our services and membership programs
Provide exceptional customer service
Assist customers with their car wash needs
Maintain a clean and organized work environment
Qualifications:
Professional and enthusiastic attitude
Excellent communication and customer service skills
Eagerness to learn and grow within the company
Previous experience in a similar role is a plus
Join our team and become part of a growing company that values its employees and customers!
Job Type: Part-time (20 hour week)
Base Pay Rate: $17.00 - $19.00 per hour (
plus
unlimited earning potential with commissions and bonuses).
Benefits:
Employee assistance program
Employee discounts
Free parking
Sick Pay
Referral program
Schedule:
Aproximately 20 hours per week
Morning, Afternoon, & Evening Availability
Weekend & Holiday Availability
Supplemental Pay:
Bonus opportunities
Commission opportunities
Tips
Ability to Commute:
Old Greenwich, CT 06870 (Required)
Work Location: In person
$17-19 hourly 4d ago
Guest Services Agent - Full Time
Days Inn/Motel 6 Elmsford
Guest service representative job in Elmsford, NY
Days Inn Elmsford & Motel 6 is hiring for a hotel GuestServiceRepresentative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Hotel Key and SynXis
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
$30k-38k yearly est. 60d+ ago
Night Auditor
Hawkeye Hospitality 3.6
Guest service representative job in Secaucus, NJ
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Night Auditor works as a GuestServiceRepresentative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries.
QUALIFICATIONS:
Previous guest relations training.
Accounting background preferred.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
$28k-34k yearly est. Auto-Apply 60d+ ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Greenburgh, NY?
The average guest service representative in Greenburgh, NY earns between $24,000 and $39,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Greenburgh, NY
$30,000
What are the biggest employers of Guest Service Representatives in Greenburgh, NY?
The biggest employers of Guest Service Representatives in Greenburgh, NY are: