Guest service representative jobs in Huntsville, AL

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment. As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states. If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors. Essential Functions * Builds strong customer relationships through providing excellent service * Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) * Addresses customer requests via phone or email (internal & external customers) * Performs customer invoicing * Collaborates with teammates * Performs inventory management within ERP system * Works closely with sales, supply, logistics and other GreenPoint Ag teams * Ensures consistent adherence to approved credit policy * Assists Warehouse Manager with merchandising, inventory management and housekeeping * Deliver products when necessary * Assist with loading/unloading products Supervisor * This job has no supervisory responsibilities. Required Qualifications * One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience * Experience with agriculture preferred * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Knowledge, Skills & Abilities * Excellent interpersonal skills necessary for customer relations * Strong written and verbal communication skills * Dedication to building strong relationships with external and internal customers * Creative problem-solving abilities * Courageous decision-making abilities * Aptitude to effectively prioritize and execute tasks to full completion * Ability to meet challenging deadlines while still producing high-quality work * Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) * Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn * Ability to work varied hours/days, including nights, weekends, and holidays as needed * Ability to communicate with associates and customers * Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.

Looking for a rewarding seasonal opportunity with a company that values trust, reliability, and customer service? Allgas, Inc. in Huntsville, AL is hiring a Seasonal Customer Service Representative to support our team during our busy season. We're seeking a dependable and customer-focused individual who enjoys helping others and thrives in a fast-paced environment. Who We Are: Allgas, Inc. is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees. We're not just a workplace-we're a place to build your future. Job Requirements: Answer incoming phone calls in a courteous and professional manner Respond to customer questions, concerns, and requests accurately and efficiently Maintain a calm and helpful attitude, even in challenging situations Perform general office duties such as filing, scanning, and data entry Create propane deliveries after obtaining information from customers Accept cash, check, and credit card payments from customers Job Requirements: High school diploma or equivalent required Strong verbal and written communication skills Friendly, patient, and professional demeanor Ability to handle multiple tasks at once Basic computer and typing skills Prior customer service experience is a plus Come join the team! Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. We are an EEO/AAP employer. Job Role: Customer Service Representative Location: Huntsville, AL Allgas Inc. - Huntsville, AL 3600 Meridian Street N Employment offer contingent upon pre-employment drug test, background check, and MVR.

Previous CSR Experience Required Good Communication Skills are Essential Proficient Computer Skills and Softwares Excellent Documentation & Verbal Skills Must be able to Work Alone & as a Team Player Must be able to Meet Company Goals, Policies & Regulations Office Hours: 8am to 5pm Requires: High School Diploma or GED Requires: Background Check *SEND Resume Today!

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are expanding our sales team after having strong and continued growth. With multiple positions available we can work to create the job that best suits your strengths. Our Customer Service position will answer customer questions and assist customers in placing orders in person, over the phone, and online. Responsibilities: Communicate with customers on site, via phone, email, and web platforms Help customers place orders online and over the phone Answer order status questions and other shipping inquiries Become a product expert and work to provide each customer with knowledgeable answers to questions on product specifications, pricing, and availability Create sales orders, invoices and take payments for customers Skills: Bachelor's degree or High School diploma with 2+ years of experience strongly preferred. Ability to learn how to use our web-based software including NetSuite within 30 days of taking the job Excellent communication and interpersonal skills Pay: Competitive pay scale for the market based on experience Hours: M-F: 8am to 6pm & Saturday: 8am to Noon Work Location: Brownsboro AL

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Customer Service Representative with Ken Davis, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Jim 'N Nick's Madison! Earn $16-20 an hour! Your previous experience as a Server, Host, Busser, or Server Assistant is needed here at Jim 'N Nick's Bar-B-Q! Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim ‘N Nick's is for YOU! No freezers, no microwaves - just great food made with passion and served with pride. We Offer: Competitive pay Flexible schedules Discounted meals A work environment that is upbeat, exciting, and fun Opportunity for advancement Medical, dental, vision insurance, 401K plan, employer paid life insurance and vacation for eligible team members Life Assistance Program Team Member Assistance Fund Our Culture Our BBQ family is built on five core values: Be Honest - We act with integrity Be Respectful - We are humble, kind and gracious Be Committed - We go the extra mile Be Disciplined - We do it the JNN way - every day Be Supportive - we appreciate our JNN family, our community, and our partners Requirements: Passion to serve the guest Committed to teamwork - none of us can succeed without all of us Possess a positive attitude Enjoy working in a fast paced environment Respect the adherence to health, safety and sanitation procedures Ability to clean as you go and stay organized Physical Requirements (Reasonable Accommodations may be requested) Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs) to and from stock and kitchen locations. Is able to stand up to eight hours or longer if needed. Standing and walking 100 % of the time Lifting up to 20 pounds to shoulder level. Carrying up to 30 pounds for short distances Constant exposure to heat Bending and reaching from under the counter(5 inches above the ground) to 6 feet above the ground with at least one arm Climbing ladders or step stools Dexterity required for handling food items and dishes Effective communication skills to deal with public NOTE: The duties and responsibilities in this job description is not intended to be all‐inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the organization. Talroo123

A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling presentations that inspire guests and build the basket Teams prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop - pulling, filling, pricing, setting, staging and maintaining the sales area and the backroom Providing service to our guests that makes them loyal customers! Qualifications Skills in guest service and active selling Knowledge building in industry trends including brand differentiation Knowledge of retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic merchandising Working in a fun and energetic environment makes you excited… Strong interest and knowledge in technology and electronics Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Additional Information Hourly base pay ($10-$15) + commissions/ bonuses Weekly pay every Friday Flexible schedule with full time hours Invites to company funded trips, parties, and conferences

Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

Benefits: Employee discounts Flexible schedule Free uniforms Paid time off Training & development Shivaay Group LLC is in search of a valuable candidate for our Front Desk Team. We are seeking individuals with a positive personality who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. In all departments we may require cross training, to allow better opportunities within the company. With this position you are fully responsible for personal information that is considered private and secure. Guest Service Representatives are the first and last face our guests see, which holds great value to our team. For these reasons, we are looking for the best individuals for this position. Full job description - Assist guest in any needs or requests they have. - Gain basic knowledge of the front desk operating system. - Check guest in and out efficiently - Answering phones in a professional manner. - Making reservations, taking messages for other departments and management, relaying all messages to the correct department, and assisting guest with billing and reservation concerns. - Clean and Neat organization of the work area. - Greeting guest in a friendly and professional manner. - May be required to stand for long periods of time while monitoring your work area. - Cleaning of common areas and rooms when necessary. - Stocking food and beverage items as needed. - Inform guest of any events, local attractions, local restaurants, services, and hotel facilities. - You will be self-empowered to resolve Guest issues and complaints in a timely manner. - Property walks as needed. Experience - Hotel customer service experience is preferred but not required. - Ability to manage guest in every situation including complaints in a calm and professional manner - Communication skills and excellent phone etiquette - Quick to learn a new system and structure. Experience in the hotel Operating Systems is a plus, but not required. - Bilingual or Multilingual skills (if applicable) are a plus - Ability to work flexible hours and days, including weekends and holidays - Capable of working in a fast-paced work environment, alone and with others. - Housekeeping Experience is a plus. - Work Location is in person required. Work Location: In-Person Job Type: Full-time and Part-time Requirements Must be authorized to work in the US. Must have reliable transportation. At least 1 year of hotel front office system experience preferred. Willing to work on weekends and holidays. Willing to do heavy lifting. Must be willing to go under background check Benefits: Paid time off Employee Discount Medical Insurance Schedule: 8 hour shift Morning shift Evening shift Night shift Weekends Monday to Friday Holidays Education: High school or equivalent (Required) Required: Must be 18 years of age. WORK ENVIRONMENT Working in a hotel, you must be comfortable working with other individuals in a shared opened space. No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day. Must be able to work well with others. Remaining customer friendly and professional throughout your work day. Hours and scheduling will vary from week-to-week basis and no amount of hours is guaranteed. This will be based on demand of business. PHYSICAL DEMANDS The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis. Must be able to push, pull, and lift up to 50 lbs. During your daily shift you will be required to stand, move, walk, bend and stoop regularly. Must be able to write

Job DescriptionA bit about us At Placemakr, home meets hospitality. We've combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location - as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr's Community Norms, have a "can-do" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perks Competitive pay rate Generous monthly bonus program of up to $500/month Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! PTO increases to 20 days per year after 2.5 years of employment Enjoy a paid day off for your birthday to celebrate your day, your way! Paid Parental Leave Paid Life Insurance Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) Exclusive, Placemakr-branded swag through our Placemakr Stars Program Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday Plus, discounts to stay at select Placemakr properties all over the US *The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. This position is in Huntsville, AL. The pay rate is $19/hr. Your typical day Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider. Foster a "one team" mentality by collaborating effectively with fellow property team members. Maintain a safe, secure and compliant environment for team members and guests. Offer support to team members in need and support the de-escalation of situations when required. Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB. Communicate effectively with internal and external customers (i.e. guests, team members and vendors). Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards. Collect payment method consistently at check-in, following established protocols. Utilize maintenance, housekeeping, check-in, and other systems accurately. Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method. Complete thorough and effective shift handovers at the conclusion of each shift. Additional duties and responsibilities, as assigned. What it takes 1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage. Previous experience communicating effectively with internal and external customers, both verbally and in writing. Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!) You have a can-do attitude and the ability to work effectively in a collaborative environment. You embody our Property Team Mission of Customer, Consistency and Community (Norms). You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. Our community norms Great people are the key to our success. From corporate team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business: We own it.We make it better.We treat people right. Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at ************************ All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee's Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit ***************** If you don't meet 100% of the above qualifications, we still encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mansa Hospitality in Cullman, AL is looking for one front desk agent to join our 4 person strong team. Our ideal candidate is a self-starter, ambitious, and reliable. Home2 Suites Cullman Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

Job Description We are expanding our sales team after having strong and continued growth. With multiple positions available we can work to create the job that best suits your strengths. Our Customer Service position will answer customer questions and assist customers in placing orders in person, over the phone, and online. Responsibilities: Communicate with customers on site, via phone, email, and web platforms Help customers place orders online and over the phone Answer order status questions and other shipping inquiries Become a product expert and work to provide each customer with knowledgeable answers to questions on product specifications, pricing, and availability Create sales orders, invoices and take payments for customers Skills: Bachelor's degree or High School diploma with 2+ years of experience strongly preferred. Ability to learn how to use our web-based software including NetSuite within 30 days of taking the job Excellent communication and interpersonal skills Pay: Competitive pay scale for the market based on experience Hours: M-F: 8am to 6pm & Saturday: 8am to Noon Work Location: Brownsboro AL Powered by JazzHR GnRwz7bhrf

Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

Mansa Hospitality in Cullman, AL is looking for one night audit to join our 4 person strong team. Our ideal candidate is attentive, punctual, and reliable. Home2 Suites Cullman Responsibilities Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by the hotels brand. Qualifications Customer Service Computer experience We are looking forward to reading your application.