Post job

Guest service representative jobs in Idaho

- 335 jobs
  • Customer Service Representative at Select Source Inc

    Select Source Inc. 4.3company rating

    Guest service representative job in Kimberly, ID

    Job Description Select Source in Kimberly, ID is a customer service oriented hardware store working with both retail and contractors. We are looking for a Customer Service Representative to join our 10 person strong team. We are a local owned company that offers a great working environment located at 22334 Kimberly Rd. Store hours are 7:30-7:00 Mon-Fri & 8:00-6:00 Saturday, closed Sundays. Our Ideal candidate is self-driven, motivated, and reliable. Job Summary Customer Service Representative is expected to maintain a positive representation of Select Source by providing an outstanding customer service experience consistent with company values. The main task of a Customer Service Representative is to assist all customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the industry. Benefits · Free early access to your pay through our scheduling software · 401(k) with Company matching benefits · Paid Holidays · Sales incentive pay · Paid Vacation days · Paid Personal days · Consistent Work schedules · Work for a local Company Responsibilities · Respond to all complaints in a friendly and professional manner · Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders. · Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks. · Assist with loading products into customer's vehicles as needed. · Restock shelves as necessary. · Assist in taking regular inventory of stock. · Attend all staff meetings. · Adhere to all store policies and safety standards. Qualifications · Outstanding Customer Service Skills and a professional attitude · A working knowledge of the products contained in the store with a willingness to continue to learn · Ability to problem solve quickly concerns customers may have · The ability to push, pull, and occasionally lift 80 lbs. regularly at work · The ability to stand the majority of your shift · The ability to fluently use or learn a computer for checking out customers and looking up information · Able to work a flexible schedule, including evenings, weekends and holidays as needed. · Strong math, reading, writing and communication skills. · Responsible and proven ability to maintain scheduling commitments · Spanish Speaking (Preferred but not required) If you have a strong work ethic, a willingness to learn, follow instructions, willing to work with our store sales team members, and can work a set assigned schedule, we are looking forward to hearing from you. Please apply in person at Select Source, 22334 Kimberly Rd, Kimberly, ID between 9am and 5pm. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $27k-35k yearly est. 2d ago
  • Front Desk Agent

    Hotel 28

    Guest service representative job in Boise, ID

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Requirements • Experience in a hotel or a related field preferred. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos. Salary Description $16-$18 / Hour
    $16-18 hourly 60d+ ago
  • Guest Services Float

    Kootenai Health 4.8company rating

    Guest service representative job in Idaho

    Floats to any of several patient and guest experience-oriented units, including Hospitality Center, Guest Services, and Answering Service. In Guest Services, float welcomes and assists patients, their families, and visitors entering the hospital and residing in all waiting areas by providing exceptional experience and assistance regarding service offerings. At the Hospitality Center, serves as the initial point of contact for families, volunteers, and visitors, ensuring a welcoming and supportive environment. Responsible for various administrative task, including answering phones, coordinating check-ins, handling inquiries, and assisting with general office duties. For the Answering Service, answers and directs all physician answering service calls and responds according to employer and customer procedures, operating telephone business systems to relay incoming, outgoing, and interoffice calls for the main hospital line. PRN (As Needed) -Variable Shift - Evening and Weekend availability is required. Responsibilities * Provides an exceptional patient and guest experience by delivering a high level of service to every patient and visitor during every encounter * Acts as a liaison between patients, guests, staff, and providers to ensure facilitation of requests with the highest level of hospitality and professionalism * Solves problems of limited complexity and refers more complex issues to higher levels * Monitors the Hospitality Center front desk area and lobby to ensure cleanliness, organization, and a welcoming atmosphere * Maintains accurate records of guest information, reservations, donations, and other relevant data, generating reports as required * Cleans identified guest rooms per shift, typically 1-2 rooms, including changing linens and making beds, cleaning bathrooms, emptying and disposing of waste, restocking supplies, etc. * Assists with volunteer questions and support, and supports volunteer tasks as needed * Performs paging functions for physicians * Connects urgent after-hours callers to the physician on call * Sends appointment cancellations to offices * Operates telephone console and applications to route incoming calls and place outgoing calls * Relies on experience and judgment to plan and accomplish goals * Regular and predictable attendance is an essential job function * Performs other related duties as assigned * Competent to meet age-specific needs of the unit assigned Requirements and Minimum Qualifications * High school diploma or equivalent required * Minimum 3 years' hospitality, education, retail, public service, or related experience required * 5 years of relevant experience preferred * Strong interpersonal skills along with the ability to maintain complete confidentiality and sophistication in social and professional settings * Excellent communication skills * MOAB training, or must acquire within 6 months of employment, required * BLS required Working Conditions * Must be able to lift and move up to 35 lbs * Must be able to reach arms above or below shoulder height * Must be able to assist in patient transfer * Must be able to maintain a standing and/or sitting position * Must be able to push, pull, or transport patients in wheelchair * Typical equipment used in a clinical and office job * Repetitive movements About Kootenai Health Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more * Employee referral program that pays you for helping great people join the team * And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
    $17k-22k yearly est. 13d ago
  • Customer Service Representative

    Handyman Connection 4.5company rating

    Guest service representative job in Meridian, ID

    A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility - no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: *************************** Compensation: $14.00 - $17.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. We service the entire Treasure Valley area including: Boise, Meridian, Garden City, Eagle, Nampa, Caldwell, Star, Letha and the surrounding communities. If you're interested in: High earnings potential A flexible schedule that you control Using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991 (and we've been in Boise since 2003!). Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $14-17 hourly Auto-Apply 60d+ ago
  • Hotel Night Auditor

    Innventures Hotel Mgmt Co 3.4company rating

    Guest service representative job in Boise, ID

    id="is Pasted" width="858"> Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent - Limelight Ketchum

    Aspen Skiing Company, L.L.C 4.5company rating

    Guest service representative job in Ketchum, ID

    Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028). For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the *********************************, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Summary The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Service Manager. Job Posting Deadline Applications for this position will be accepted until January 4, 2026. Essential Job Functions/Key Responsibilities * Pick up and deliver guests to various local locations as scheduled by the Front Desk * Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests * Know about all daily hotel functions, locations, and times for appropriate guest direction * Maintain constant communication with Front Desk for itinerary changes and guest requests * Check inside and out of vehicles for cleanliness * Clean inside and outside of vehicles when needed * Check all essential fluids including oil and brake fluid and check the tire pressure * Report any problems with the vehicles to Guest Services Manager * Follow baggage tagging procedures and ski storage procedures * Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas * Maintain a high standard of cleanliness in the Lobby and Luggage storeroom * Fill out vehicle maintenance checklists as directed * Report all accidents accurately filling out incident reports immediately * Assist Front Desk in locating lost baggage through airlines and guest services desk at airport * Other duties as assigned Qualifications Education & Experience Requirements * Must be over 18 years of age * A valid driver's license is required * High School Diploma or high school equivalent preferred * One year of guest/ customer service skills preferred Knowledge, Skills & Abilities * Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management * Knowledge of product or service (example retail product, food & beverage products) * Knowledge of company policies and procedures * Proficiency in communicating clearly both verbally and in writing to team members and customers * Ability to work in collaboration with others to achieve team goals * Assist in emergency and security procedures as directed by management * Ability to maintain the cleanliness of work area * Ability to engage with customers in a positive and helpful manner * Ability to always drive safely Additional Information Work Environment & Physical Demands * Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend * Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces * Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. * Health, Dental and Vision Insurance Programs * Flexible Spending Account Programs * Life Insurance Programs * Paid Time Off Programs * Paid Leave Programs * 401(k) Savings Plan * Employee Ski Pass and Dependent Ski Passes * Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster
    $29k-34k yearly est. 4d ago
  • Guest Service Representative

    Northwest By Southern Hospitality

    Guest service representative job in Lewiston, ID

    Hampton Inn Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk. We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills Must be able to work evenings 2:30p-10:30pm How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit/PayCards Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
    $19k-25k yearly est. 9d ago
  • Night Auditor - Part-Time Opening

    Twenty Four Seven Hotels

    Guest service representative job in Boise, ID

    SpringHill Suites Boise West/Eagle is currently seeking an experienced Night Auditor. As a rockstar in the Front Office you will help us craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns ! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! Position Responsibilities: id="is Pasted"> Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay Balance & account for all daily cash and charge transactions Review & analyze all adjustments Post room, tax and miscellaneous charges to guest folios Ensure all guest charges have been balances from the various outlets and applied to the correct guest ledgers Inform general manager of control issues Follow audit binder and checklist required for duties and timelines Ability to multi-task and prioritize Flexibility- must anticipate regularly scheduled weekend and evening hours Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks Education and Experience: id="is Pasted"> High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist; OR 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major Our Perks & Benefits: Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. Health Coverage Medical, Dental, and Vision insurance Ancillary Benefits to support your well-being 401(k) with company contribution Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) Paid Sick Leave to take care of yourself when needed (based on FT or PT status) Career Growth & Support On-the-job training and mentorship Clear pathways for advancement within the company Extra Perks Associate Referral Program - get rewarded for bringing in top talent Hotel Discounts - enjoy the exclusive rates at our properties Daily Pay - Access to your pay when you want it! #HCareers id="is Pasted"> ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible-for our investors, our partners, our associates and our guests. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner or an investor/owner, we're here for you-day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice. For more information on Twenty Four Seven Hotels, visit ****************** Instagram: @247hotels Facebook: @247hotels Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws id="is Pasted"> Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants. Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing ************.
    $30k-37k yearly est. Auto-Apply 42d ago
  • Guest Service Agent - Limelight Ketchum

    Limelight Hotels

    Guest service representative job in Ketchum, ID

    Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028). For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Summary The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Service Manager. Job Posting Deadline Applications for this position will be accepted until January 4, 2026. Essential Job Functions/Key Responsibilities • Pick up and deliver guests to various local locations as scheduled by the Front Desk • Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests • Know about all daily hotel functions, locations, and times for appropriate guest direction • Maintain constant communication with Front Desk for itinerary changes and guest requests • Check inside and out of vehicles for cleanliness • Clean inside and outside of vehicles when needed • Check all essential fluids including oil and brake fluid and check the tire pressure • Report any problems with the vehicles to Guest Services Manager • Follow baggage tagging procedures and ski storage procedures • Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas • Maintain a high standard of cleanliness in the Lobby and Luggage storeroom • Fill out vehicle maintenance checklists as directed • Report all accidents accurately filling out incident reports immediately • Assist Front Desk in locating lost baggage through airlines and guest services desk at airport • Other duties as assigned Qualifications Education & Experience Requirements • Must be over 18 years of age • A valid driver's license is required • High School Diploma or high school equivalent preferred • One year of guest/ customer service skills preferred Knowledge, Skills & Abilities • Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management • Knowledge of product or service (example retail product, food & beverage products) • Knowledge of company policies and procedures • Proficiency in communicating clearly both verbally and in writing to team members and customers • Ability to work in collaboration with others to achieve team goals • Assist in emergency and security procedures as directed by management • Ability to maintain the cleanliness of work area • Ability to engage with customers in a positive and helpful manner • Ability to always drive safely Additional Information Work Environment & Physical Demands • Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend • Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces • Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Health, Dental and Vision Insurance Programs • Flexible Spending Account Programs • Life Insurance Programs • Paid Time Off Programs • Paid Leave Programs • 401(k) Savings Plan • Employee Ski Pass and Dependent Ski Passes • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster
    $25k-31k yearly est. 7d ago
  • Hotel Front Desk Agent

    Super 8 By Wyndham Heyburn/Burley Area

    Guest service representative job in Burley, ID

    Job Description Do you enjoy serving others and creating positive experiences? Super 8 Burley is looking for a Front Desk Agent to join our guest services team. In this role, you will welcome guests, manage their reservations and account information, and make sure they have everything they need for a comfortable stay. This position is ideal for someone who thrives in a fast-paced environment and is looking for growth opportunities with flexible hours. Apply today and become part of our team at Super 8 Burley. Compensation: $12 - $13 hourly Responsibilities: Welcome, register, check in, and check out guests, provide room keys and numbers, and record payment information Handle guest questions, special requests, and concerns in a professional and timely manner Manage incoming calls and process reservations made online, over the phone, or in person Provide accurate information about room rates, availability, amenities, and rewards programs Ensure all guest account information is accurate and up to date Coordinate with housekeeping staff to confirm rooms are ready for arriving guests Qualifications: Comfortable handling phone calls and resolving guest concerns in a professional manner Strong time management, organizational, customer service, and interpersonal skills 1+ year of hotel or related experience preferred High school diploma, GED, or equivalent required Previous experience or working knowledge of Microsoft Office and reservation systems is preferred About Company Super 8 by Wyndham Burley is conveniently located off I-84 in Burley, Idaho. The community offers year-round events and activities that are both family-friendly and locally driven, making guests feel right at home. As part of the Wyndham Hotels, our hotel is committed to providing exceptional guest experiences through clean rooms and a reliable reputation. At Super 8 by Wyndham Burley, we believe that when you take care of your team, they will take care of your guests. In this close-knit community, our success is built on the support and relationships we continue to grow. Structure Hospitality is a Utah-based hotel management company that prioritizes people and culture, driven by a passion for service above self and guest satisfaction.
    $12-13 hourly 13d ago
  • Front Desk Agent

    Shore Lodge Whitetail 3.5company rating

    Guest service representative job in McCall, ID

    Our successful Front Desk Agents assist the Front Desk Supervisor ensuring that the guests of Shore Lodge and Members of Whitetail are greeted, catered to and informed of the many room and Food and Beverage options available. Conveying with enthusiasm the activities available, this position coordinates with all departments within Shore Lodge and Whitetail including, booking of all room reservations, (Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more). Acting as a Shore Lodge/Whitetail ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience. STANDARD SPECIFICATIONS: Varied hours including AM/PM shifts, weekends and holidays. WHAT YOU GET TO DO: • Register guest at Shore Lodge check-in. Assist guest with check in procedure and resort orientation. • Accommodate special requests whenever possible and facilitate amenity requests. • Process accurate reservations from incoming calls. • Complete daily reports, logs, and reporting as necessary. • Ensure lobby and desk area are presentable. • Complete billings at end of guest stays. • Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc. • Answer multiple phone lines and direct calls lodge wide as necessary. • Work in a constantly changing work environment and manage stress levels while dealing with paying customers. • Use multiple computer software programs to process guest stays and schedule activities. • Comply with unit cash handling, credit, and check cashing policies and procedures. • Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution. • Act as a bellman in their absence for requested services. • Provide excellent customer service to guests, Club Members, and fellow associates. • Adhere to Company policies, procedures, and standards. • Perform other duties and responsibilities as assigned. Requirements WHAT YOU NEED TO BE SUCCESSFUL: • High School Diploma • 1+ years of relevant Forbes/AAA, 3/4 star/diamond service experience in like property • Ability to deal with a number of problems requiring initiative and good judgment • Microsoft applications, Outlook, Internet Navigation • Ability to multitask; highly organized, detail oriented • Superior customer service skills required • Ability to communicate effectively with and receive information from guests and associates • Oral comprehension and expression (understanding and speaking the spoken word) • Written comprehension and expression (understanding and speaking the written word) • Previous Front Desk, Reservations and Guest Service Experience at a Forbes/AAA, 3/4 star/diamond property preferred • Lodging software experience a plus
    $28k-33k yearly est. 60d+ ago
  • Hotel Front Desk (GSA) Over Night

    Sandpiper Property Mgt

    Guest service representative job in Nampa, ID

    Overnight Guest Services Ambassador (GSA): The Nighttime Operations Anchor! Your Challenge: Command the Front Desk and Ensure Seamless Guest Experience and Security During Overnight Hours! Ready to be the reliable anchor for our guests and property during the critical overnight hours? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Overnight Guest Services Ambassador (GSA)! This is a vital overnight, multi-faceted role where you are the sole "face" and operational authority for the hotel, ensuring an excellent and secure guest experience by conducting front desk operations with efficiency and thoroughness. You'll manage guest relations, safety protocols, and essential support tasks while demonstrating your commitment to our value to "Do the Right Thing." Core Duties: Overnight Guest Relations & Front Desk Operations As the Overnight GSA, you are the operational pivot, responsible for maintaining high standards of service and security throughout the night. Key Responsibilities Include: Exceptional Guest Relations (Night Shift): Provide an excellent guest experience for all arriving and in-house guests. Manage guest conflict and respond to situations as they arise during quiet hours. Front Desk Coordination: Coordinate front desk operations such as late check-ins, early check-outs, reservations, and security checks. Respond to guest service calls efficiently and expediently. Safety & Emergency Response: Ensure safety of the building and occupants; contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspections & Compliance: Inspect studios and public spaces overnight according to company and brand standards. Ensure all policies and procedures are accurately followed at all times. Sales, Revenue & Cross-Functional Support You play a direct role in preparing the property for the next business day and contribute to financial success. Revenue Management: Review Studio Inventory daily overnight to ensure maximization of studio revenue. Follow revenue management guidelines as directed. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue. Administrative & Documentation: Document work activity using the appropriate log and according to policy, accurately recording all overnight events. Support Duties: Perform Laundry Duties, including sorting, washing, drying, and folding of company linen and terry, as well as general cleaning/maintenance of the laundry facilities. Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision. Shift Requirements and Qualifications This role requires extreme reliability, independence, and an ability to work overnight hours. Overnight Commitment: GSAs are required to stay on site for their entire shift until relieved. A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available. Qualifications & Essential Skills Skills: Must have effective communication with staff and guests, effective conflict management, and effective negotiation and sales skills. Abilities: Ability to read, comprehend, and follow written procedures. Must be able to respond calmly in situations of conflict and stress, adapt to changes in daily work, and problem solve in a timely manner. Are You Our Next Nighttime Operations Anchor? If you are dependable, thrive working independently overnight, and possess the necessary composure and dedication to service, we want to hear from you! This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
    $26k-33k yearly est. Auto-Apply 5d ago
  • Hotel Front Desk (GSA) Over Night

    Sandpiper Hospitality Management, LLC

    Guest service representative job in Nampa, ID

    Overnight Guest Services Ambassador (GSA): The Nighttime Operations Anchor! Your Challenge: Command the Front Desk and Ensure Seamless Guest Experience and Security During Overnight Hours! Ready to be the reliable anchor for our guests and property during the critical overnight hours? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next Overnight Guest Services Ambassador (GSA)! This is a vital overnight, multi-faceted role where you are the sole "face" and operational authority for the hotel, ensuring an excellent and secure guest experience by conducting front desk operations with efficiency and thoroughness. You'll manage guest relations, safety protocols, and essential support tasks while demonstrating your commitment to our value to "Do the Right Thing." Core Duties: Overnight Guest Relations & Front Desk Operations As the Overnight GSA, you are the operational pivot, responsible for maintaining high standards of service and security throughout the night. Key Responsibilities Include: Exceptional Guest Relations (Night Shift): Provide an excellent guest experience for all arriving and in-house guests. Manage guest conflict and respond to situations as they arise during quiet hours. Front Desk Coordination: Coordinate front desk operations such as late check-ins, early check-outs, reservations, and security checks . Respond to guest service calls efficiently and expediently . Safety & Emergency Response: Ensure safety of the building and occupants ; contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency . Inspections & Compliance: Inspect studios and public spaces overnight according to company and brand standards. Ensure all policies and procedures are accurately followed at all times . Sales, Revenue & Cross-Functional Support You play a direct role in preparing the property for the next business day and contribute to financial success. Revenue Management: Review Studio Inventory daily overnight to ensure maximization of studio revenue . Follow revenue management guidelines as directed. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue. Administrative & Documentation: Document work activity using the appropriate log and according to policy, accurately recording all overnight events. Support Duties: Perform Laundry Duties , including sorting, washing, drying, and folding of company linen and terry , as well as general cleaning/maintenance of the laundry facilities. Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision. Shift Requirements and Qualifications This role requires extreme reliability, independence, and an ability to work overnight hours. Overnight Commitment: GSAs are required to stay on site for their entire shift until relieved . A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available. Qualifications & Essential Skills Skills: Must have effective communication with staff and guests , effective conflict management , and effective negotiation and sales skills . Abilities: Ability to read, comprehend, and follow written procedures . Must be able to respond calmly in situations of conflict and stress , adapt to changes in daily work , and problem solve in a timely manner . Are You Our Next Nighttime Operations Anchor? If you are dependable, thrive working independently overnight, and possess the necessary composure and dedication to service, we want to hear from you! This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
    $26k-33k yearly est. Auto-Apply 6d ago
  • Guest Services Event Staff | Part-Time | Ford Idaho Center

    Oakview Group 3.9company rating

    Guest service representative job in Nampa, ID

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role will pay an hourly wage of $12 to $15. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events. Responsibilities * When gates open, welcome our fans with a great smile and helpful attitude * Scan event tickets ensuring that the proper ticket is being used to gain entry * Assist fans in locating their ticketed seats * Being alert and proactive to potential hazards and reporting incidents when they occur * Monitor your assigned area for issues and opportunities to make lasting memories for our fans * Respond to all guest concerns/complaints promptly and in a professional manner * Assist guests in ADA accessible seating sections * Enforce all building policies and procedures to ensure a safe environment for all guests * Manage the foot traffic flow of large crowds * Check identification of guests to verify age requirements for purchase of alcohol. * Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. * Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor Qualifications * Experience in a hospitality or entertainment environment is preferred * You must love working with and helping people. * Ability to stand for long periods of time. * You must be able to maintain a POSITIVE attitude while handling difficult situations. * Flexible schedule: Availability to work nights and weekends Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Hotel 28

    Guest service representative job in Boise, ID

    Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Requirements: • Experience in a hotel or a related field preferred. • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing. • Ability to read, comprehend and write simple instructions and/or short correspondence and memos.
    $28k-34k yearly est. 13d ago
  • PM Guest Service Representative/Front Desk Clerk

    Northwest By Southern Hospitality

    Guest service representative job in Lewiston, ID

    Courtyard by Marriott Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for a Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills Must be able to work evening shifts. How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
    $19k-25k yearly est. 9d ago
  • Front Desk Agent - Summer

    Shore Lodge Whitetail 3.5company rating

    Guest service representative job in McCall, ID

    Our successful Front Desk Agents assist the Front Desk Manager ensuring the guests of Shore Lodge and Members of Whitetail Club are greeted, catered to and informed of the many room and food and beverage options available. Conveying with enthusiasm and confidence the activities available, this position coordinates with all departments within Shore Lodge and Whitetail Club; Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more. Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience. WHAT YOU GET TO DO: Provide excellent customer service to guests, Club Members, and fellow associates Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation. Accommodate special requests whenever possible and facilitate amenity requests. Provide information on facilities and services, events and attractions, tours, travel routes, pricing, and transportation schedules. Provide area maps, directions, brochures and other materials, accommodate special requests. Process accurate reservations from incoming calls. Complete daily reports, logs, and reporting as necessary and complete billings at end of guest stays. Ensure lobby and desk area are presentable. Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc. Process Night Audit reporting and compile a complete packet of the day's reports, transactions, and receipts. Prepare guest folios, keys, and applicable information for next day arrivals. Comply with unit cash handling, credit, and check cashing policies and procedures. Answer multiple phone lines and direct calls lodge wide as necessary. Organize and submit necessary documents for purchases, external reservations, and departmental needs. Use multiple computer software programs to process guest stays and schedule activities. Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution. Act as a bellman in the absence of Guest Services for requested services. Perform other duties and responsibilities as assigned. Requirements WHAT YOU NEED TO BE SUCCESSFUL: 6 months of relevant customer engagement experience at a high-end hotel, resort, or private club preferred. Ability to deal with problems and situations requiring initiative and good judgment Strong Microsoft applications, Outlook, Internet Navigation skills Ability to multi-task while being highly organized and detail oriented Superior customer service skills required Ability to communicate effectively with and receive information from guests and associates Previous Hospitality, Front Desk, Reservations and Guest Service Experience preferred Lodging software experience a plus
    $28k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Handyman Connection of Boise, Id 4.5company rating

    Guest service representative job in Meridian, ID

    Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************
    $1k monthly 23d ago
  • Guest Services Event Staff|Part-time| Nampa Civic Center

    Oakview Group 3.9company rating

    Guest service representative job in Nampa, ID

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the facility. Responsibilities will include, but not be limited to ushering, ticket scanning, customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our guests safe and informed while still maintaining a fun and friendly atmosphere This role will pay an hourly rate of $12 to $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * When doors open, welcome our guests with a great smile and helpful attitude * Scan event tickets ensuring that the proper ticket is being used to gain entry * Assist fans in locating their ticketed seats * Being alert and proactive to potential hazards and reporting incidents when they occur * Monitor your assigned area for issues and opportunities to make lasting memories for our guests * Respond to all guest concerns/complaints promptly and in a professional manner * Assist guests in ADA accessible seating sections * Enforce all building policies and procedures to ensure a safe environment for all guests * Manage the foot traffic flow of large crowds * Be knowledgeable about facility emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency Qualifications * Experience in a hospitality or entertainment environment is preferred * You must love working with and helping people. * Ability to stand for long periods of time. * You must be able to maintain a POSITIVE attitude while handling difficult situations. * Flexible schedule: Weekend and Evening/Night availability is needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-14 hourly Auto-Apply 60d+ ago
  • PM Guest Service Representative/Front Desk Clerk

    Northwest x Southern Hospitality

    Guest service representative job in Lewiston, ID

    Courtyard by Marriott Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for a Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills Must be able to work evening shifts. How we can elevate your career: Advancement : Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws . Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
    $19k-25k yearly est. 8d ago

Learn more about guest service representative jobs

Do you work as a guest service representative?

What are the top employers for guest service representative in ID?

Northwest By Southern Hospitality

Northwest x Southern Hospitality

Top 2 Guest Service Representative companies in ID

  1. Northwest By Southern Hospitality

  2. Northwest x Southern Hospitality

Job type you want
Full Time
Part Time
Internship
Temporary

Browse guest service representative jobs in idaho by city

All guest service representative jobs

Jobs in Idaho