Guest service representative jobs in Indiana - 1,498 jobs
Customer Service Representative
Lincoln Electric 4.6
Guest service representative job in Michigan City, IN
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Michigan City
Employment Status: Salary Full-Time
Function: Sales
Req ID: 27413
About
Vanair , a Lincoln Electric company, has been an industry leader since 1972, working to bring our customers the very best in Mobile Power Solutions . Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxyfuel cutting equipment, and has a leading global position in brazing and soldering alloys. We are recognized as the Welding Expert™, which advance customers' fabrication capabilities to help them build a better world.
If you like being challenged, want to be a part of something special, and desire being part of an exciting team that is always striving to be at the forefront of our industry, then we're looking for you - a driven and motivated new
We are currently seeking to hire a CUSTOMER CARE SPECIALIST at our location in Michigan City, Indiana.
Job Summary
As a member of the Sales team, the Customer Care Specialist will provide friendly customer support in various ways.
Primary Duties and Responsibilities
Answer status questions on a customer's order over the phone and through email.
Enter orders for machines and parts.
Quote machine and parts over the phone and through email.
Answer basic questions regarding machines and parts.
Interact with production/shipping to assist with order status and any additional shipping needs.
Assist with customer returns and credit issuing.
Follow up with customers to ensure their needs are being met.
Job Qualifications and Skills
Self-motivated with excellent time management skills.
Customer service oriented.
Excellent communication skills - oral and written.
Excellent computer aptitude - able to quickly learn how to use new software programs.
Must have the ability to work in a high stress environment, operate as a team, and interact with other departments, while maintaining a calm attitude.
Mechanical aptitude (compressor/generator/welder/engine starting experience preferred).
Previous parts and machine sales experience highly desirable.
Willingness to work overtime as emergency situations warrant.
Must be a fun individual who enjoys working as a team and helping others.
Great Work Environment
Pleasant, clean, well-lighted environment.
Family-oriented.
First-of-the-month Friday company-supplied lunches.
Company Parties including Christmas Party, Santa for the Kids, Summer Family Picnic, and more.
Local charity events.
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
$28k-34k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative | Freight Brokerage
Circle Logistics, Inc.
Guest service representative job in Fort Wayne, IN
Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We're Looking For:
We're looking for motivated, goal-oriented, self-starters who are:
Professionals who want to launch their career in a new industry
Detail-oriented and organized
Strong communicators - both written and verbal
Comfortable in a fast-paced, team-oriented environment
Ready to make an impact and grow a career
If you're someone with grit, determination, and a desire to win, you'll fit right in at Circle.
Overview:
As a Customer ServiceRepresentative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
No logistics experience? No problem! You'll receive hands-on training from day one and all the tools you need to grow.
Skills/Abilities:
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
Full-time: 40 hours per week
Room for advancement in a fast-growing company that promotes from within
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving!
$27k-36k yearly est. 5d ago
Associate Director -CSR
Standard Chartered 4.8
Guest service representative job in Indiana
Apply now Work Type: Office Working Employment Type: Permanent Job Description: Programme Management & Delivery To support NGO partners, for 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required.
Summary of key functions:
* Project Assurance and Oversight:
* Communication & Documentation
* Programme Development Services
* Support in Portfolio Governance
* Regulatory and business conduct
Project Assurance and Oversight
* Ensure 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required.
* Ensure organizational set-up and project management systems are fully functional and create an enabling environment for successful execution of the project by the implementation partners.
* Support the implementing partners in preparation of the annual work plans and result framework as endorsed by the management.
* Design, develop and implement a comprehensive M&E framework for SCBs CSR activities.
* Ensure timely submission of monthly, quarterly and half yearly progress reports by the development partners. Conduct monthly, quarterly and half yearly progress evaluations and reviews for keeping the internal management abreast of the project/portfolio progress.
* Conduct periodic monitoring, reviews, and evaluation to measure the impact of the projects. Continuous monitoring and analysis of the programme environment, timely readjustment of programme.
* Ensure that lessons learnt feed into the analytical and project work (i.e. results used to make decisions).
* Conduct accompanied visits with implementing partner to the project location to review the progress and to provide handholding support.
* Monitor the quality and efficacy of the project interventions - to achieve the target indicators in a cost effective, timely and sustainable manner.
* Manage the monitoring and evaluation of the Seeing is Believing (SIB), Futuremakers & WASHE portfolio with the external M&E partner.
Key Responsibilities
Documentation & Communication
* Develop internal communications to promote the bank sustainability investment among employees in association with the implementing partners.
* Manage the social media and external communications of the Sustainability portfolio with internal communication team & implementing partners.
* Manage and enhance the Sustainability Bridge page & share case studies.
* Prepare sustainability progress report, briefs, and supervision notes as and when required for the group's senior management and for the CSR committee.
* Provide technical advice and direction in strengthening bank sustainability communication for internal and external stakeholders.
* Develop a plan for the development and dissemination of lessons learnt.
* Conduct regular supervisory/technical assistance visits to the field.
* Coordinate with the M&E Coordinator of partner NGOs for portfolio specific reports, and data for documenting success stories.
Governance and funding
* Develop partner contracts and support in due diligence of the partners to ensure compliance with the Bank's Donation Policy.
* To ensure necessary documentation for payments, utilisation and settlement of projects and regulatory reporting is done in a timely manner
* Support in timely processing of payments to NGO partners and preparing portfolio payment packs as per disbursement timeline.
* Identify and assess sources of regulatory risks related to 2% portfolio.
* Be updated of the changes in the 2% guidelines and ensure that the portfolio remains in sync to the changes.
* Support in reporting of the overall 2% portfolio for the CSR Committee.
Programme Development Services
* Onboard of new sustainability programme partners
* Provide oversight to ensure that the activities being undertaken are in congruence with the project goal and the overall goal of the portfolio.
* Provide feedback to the implementing partner on program activities such as adopt innovative & problem-solving ways of project management, enhancing project future sustainability and convergence with government schemes under the thematic areas.
* Analyze impact assessment reports prepared by independent third-parties, and review the alignment of outcomes in line with those anticipated at the time of engaging in the projects.
* Explore thought leadership around the future of SiB, Futuremakers & WASHE.
Regulatory & Business Conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters
Regulatory & Business Conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
* CEO India
* Global Head of Community Impact
* Head CABM India & SA
* Head of Sustainability India & GBS
Skills and Experience
* Knowledge of the development sector
* Core themes - water sanitation, employability
* Project Management skills
Qualifications
* Minimum 8- 10 years' experience in managing projects in CSR/ philanthropic & grant making organisations / international development agencies/ large-scale NGOs.
* Relevant experience/knowledge in India in the areas of healthcare (blindness), livelihoods (employment/ self-employment), water and environment initiatives .
* High degree of proficiency in data analytics, reporting, planning & presentation tools.
* Highly proficient in Microsoft tools such as Outlook, Word, Excel, and PowerPoint.
* Ability to conduct research and analysis and deploy monitoring & evaluation frameworks.
* Excellent attention to detail and ability to prioritise efficiently.
* Excellent writing, communication, and project management skills.
* Collaborative, self- motivated and ability to work both in a team as well as independently.
* Flexible to travel extensively to project sites to monitor progress of grant programs.
* Capacity to manage multiple tasks, prioritise effectively, and coordinate activities with various stakeholders.
* Knowledge of the rules and regulations governing CSR and industry best practices
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
* Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
* Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
* Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Apply now
Information at a Glance
*
*
*
*
*
$28k-37k yearly est. 3d ago
Guest Service Representative
HM Alpha Hotels & Resorts
Guest service representative job in Indianapolis, IN
The GuestServiceRepresentative will perform a range of duties in a professional, courteous, and efficient manner, with a primary focus on guest check-in and check-out procedures. These responsibilities are designed to ensure a seamless guest experience, contributing to overall satisfaction while maintaining operational effectiveness. Duties may extend beyond the check-in and check-out process, encompassing additional tasks that support the smooth functioning of the guestservices department.
Responsibilities
Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take the initiative to greet guestsin a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests
Other duties as assigned by the leader
Education and Experience
HS Diploma or equivalent
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
This position is an hourly position paid $17 an hour.
$17 hourly 12d ago
Guest Service Representative - Substitute
Tricoci University
Guest service representative job in Indianapolis, IN
Become a Substitute GuestServiceRepresentative at Tricoci University!
At Tricoci University of Beauty Culture, we are committed to delivering exceptional beauty education while fostering a positive environment for students and guests alike. Our mission is to empower students with the skills they need for success in the beauty industry and provide top-notch service to our clients.
Position Overview:
As a Substitute GuestServiceRepresentative, you will fill in during busy periods and staff shortages to ensure a high level of customer service. Your hospitality and proactive attitude will contribute to creating a welcoming experience for students and guests visiting our campus.
Key Responsibilities:
Greet and assist guests and students in a friendly and professional manner.
Manage incoming phone calls and respond to inquiries regarding our educational programs and services.
Schedule and confirm appointments for beauty treatments and consultations.
Maintain accurate records of client interactions and service appointments.
Address guest concerns and inquiries promptly and effectively.
Collaborate with team members to ensure smooth and efficient operations.
Perform administrative tasks as necessary to support the overall guest experience.
Why Work With Us?
Join a respected institution with a strong focus on student achievement and beauty education.
Work in a collaborative and supportive team environment.
Flexible scheduling options to accommodate your availability.
Opportunities for personal and professional growth within the beauty industry.
Employee discounts on beauty services and products.
Requirements
Qualifications:
High school diploma or equivalent; additional education in hospitality or customer service is a plus.
Previous experience in customer service or guest relations is preferred.
Strong communication skills and a personable demeanor.
Excellent organizational abilities and the capability to multitask.
Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial.
A positive attitude and a readiness to assist wherever needed.
Availability for flexible scheduling based on operational demands, including weekdays, evenings, and weekends.
Benefits
Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
$14-15 hourly Auto-Apply 36d ago
Guest Service Representative - Substitute
Tricoci University of Beauty Culture
Guest service representative job in Indianapolis, IN
Become a Substitute GuestServiceRepresentative at Tricoci University! About Tricoci University: At Tricoci University of Beauty Culture, we are committed to delivering exceptional beauty education while fostering a positive environment for students and guests alike. Our mission is to empower students with the skills they need for success in the beauty industry and provide top-notch service to our clients.
Position Overview:
As a Substitute GuestServiceRepresentative, you will fill in during busy periods and staff shortages to ensure a high level of customer service. Your hospitality and proactive attitude will contribute to creating a welcoming experience for students and guests visiting our campus.
Key Responsibilities:
* Greet and assist guests and students in a friendly and professional manner.
* Manage incoming phone calls and respond to inquiries regarding our educational programs and services.
* Schedule and confirm appointments for beauty treatments and consultations.
* Maintain accurate records of client interactions and service appointments.
* Address guest concerns and inquiries promptly and effectively.
* Collaborate with team members to ensure smooth and efficient operations.
* Perform administrative tasks as necessary to support the overall guest experience.
Why Work With Us?
* Join a respected institution with a strong focus on student achievement and beauty education.
* Work in a collaborative and supportive team environment.
* Flexible scheduling options to accommodate your availability.
* Opportunities for personal and professional growth within the beauty industry.
* Employee discounts on beauty services and products.
$21k-28k yearly est. 36d ago
Guest Service Representative
Francisan Health
Guest service representative job in Indianapolis, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Monitor inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels.
* Oversee the work of Volunteers, providing ongoing guidance and training to ensure quality of service.
* Provide customer service by greeting and actively helping visitors who need assistance with transporting and way-finding.
* Deal calmly and courteously with upset or difficult visitors.
* Solicit grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns.
QUALIFICATIONS
* Required High School Diploma/GED
* 2 years Customer Service Preferred
* Cardiopulmonary Resuscitation (CPR) -
TRAVEL IS REQUIRED:
Up to 20%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$21k-28k yearly est. 6d ago
Guest Service Representative
First Hospitality Group Inc. 3.6
Guest service representative job in Indianapolis, IN
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
GuestServiceRepresentatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, GuestServiceRepresentatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a GuestServiceRepresentative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guestsin emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$22k-28k yearly est. 18d ago
Guest Service Representative
Sleep Inn & Suites Columbus
Guest service representative job in Columbus, IN
GuestServicesRepresentative Posting and Description
Scarlett Hotel Group was created BY and FOR the next generation of hospitality leaders. Established by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do and are excited to come to work each day.
As a GuestServices, a day at the office can include:
• Being a Chief Reminding Officer to your team by ensuring checklists and daily tasks are completed accurately, to ensure a smooth and profitable operation.
• Engaging with our guests by responding to reviews in a timely manner and honoring our Rewards members with unexpected delights!
• Showcasing your self-confidence, energy and enthusiasm during huddles and ensuring GuestService Targets are exceeded.
REQUIREMENTS
ABOUT YOU
Do you always come up with solutions instead of just bringing problems to the table? When faced with staffing challenges do you rise to the occasion and step in as needed? Do you understand what motivates your team and are able to tap into those needs and desires in an effective way? Do you take time and resources to engage in professional development so that you can better support your team? If so, you might be our next GuestServices Team Lead!
You are creative and a team player. You motivate and captivate your team with your tender approach and your impressive knowledge of how to wow your guests.
You meet deadlines and feel comfortable coaching teams and are focused on attention to detail.
You know a little bit about all aspects of hotel operations including food and beverage, guestservices and housekeeping and can inspire others to collaborate with you.
You are flexible and understand that your job is not a typical 9-5, and your weekend presence is often required to support your team.
You are pleasant and infectious; your team members just can't wait to be around you!
View all jobs at this company
$21k-28k yearly est. 60d+ ago
Guest Service Representatives
Jobs for Humanity
Guest service representative job in Indianapolis, IN
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Tricoci University Of Beauty Culture to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Tricoci University Of Beauty Culture
GuestServiceRepresentative
Days
Indianapolis, IN
Tricoci University of Beauty Culture
3.4
Indianapolis, IN
Job Details
Estimated: $22K-$27.8K a year
7 hours ago
Qualifications
Customer service
Organizational skills
Computer skills
Cash handling
Leadership
Communication skills
Entry level
Full Job Description
GuestServiceRepresentative
The Company: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry. Founded by Mario Tricoci, an accomplished leader and world-renown innovator in the beauty industry, TUBC provides a premium education that develops graduates with the skills, knowledge, and professionalism desired by leading companies in the industry.
Summary: Receive calls from prospective students, clients and direct the calls accordingly. Ensure high customer service standards and positively influence and motivate the students. Perform administrative functions. Abide by the school, state, and federal policies.
Responsibilities:
- Prepare work area and maintain master client file.
- Ensure adequate supplies are available at the front desk.
- Greet clients and schedule their services, suggesting add-on services.
- Deliver superior customer service to each client.
- Resolve client situations within company standards.
- Handle all transactions for clients: Check-in, Check-out, Gift Card Sales, and VIP Program Sales.
- Assist with and sell retail products.
- Clean work area regularly each day.
- Actively participate in sales promotions.
- Close out and balance the cash drawer after each shift.
- Responsible for cash drawer accuracy.
- Ensure the new client card is filled out correctly and that each client understands that "All services are performed by students under the supervision of licensed Teachers".
- Dust and re-stock retail shelves.
- Maintain an accurate client system database.
- Comply with all state, federal, and campus policies.
- Assist with special projects.
Knowledge, Skills, and Abilities:
- Superior Customer Service Skills, consistent communication skills
- Team Player
- Cash Handling
- Detail Oriented, Computer skills
- Good organizational skills
$22k-27.8k yearly 60d+ ago
Front Desk Guest Service Representative
Red Roof Inn
Guest service representative job in Lafayette, IN
Job Title: Front Desk GuestServiceRepresentative The Front Desk GuestServiceRepresentative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guestsin/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous customer service position preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
$21k-28k yearly est. 60d+ ago
Guest Service Representative
Four Winds Casinos Career Site
Guest service representative job in South Bend, IN
Responsible for promoting the success of the player's club by assisting guests through all facets of the membership process, promotional gift distribution/preparation, and seating of guests for ticketed functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Enrolls new guestsin the player's club.
Executes casino gift events.
Maintains a working knowledge of the player's club in order to effectively explain same to guests.
Prepares promotional gift product by counting and unboxing product and, in some instances, palletizing product.
Transports promotional product from pre-event storage locations to promotional event locations through the use of a pallet jack.
Verifies guest identification for promotional event eligibility.
Redeems promotional gift coupons through database gaming software with a working knowledge of additional aspects of same. Identifies and verifies promotional drawing winners.
Distributes complimentary event tickets designated for casino customers at specified locations within the casino.
Uses ticket scanner equipment to accurately verify individual event tickets brought by patrons to event entry locations.
Seats patrons in designated locations as specified on individual patron tickets. Has a good working knowledge of event seating layout.
Assists as designated during other marketing events held at the property, including invited player parties, slot tournaments and Bingo.
Inspects and re-stocks player's club printed material.
Issues complimentaries for guests when appropriate level of play has been established.
Assists in preparing necessary materials for guests arriving via scheduled bus line runs and charter buses.
Greets guests arriving via scheduled line run buses and chartered bus trips.
Provides smooth and efficient service to guests.
Resolves minor guest conflicts.
Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible.
Facilitates the flow of information throughout the department by attending scheduled departmental meetings.
Ensures a maximum level of guestservice and satisfaction is achieved and maintained.
Must be detail orientated and be able to manage multiple tasks.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or G.E.D. preferred. One year of related experience preferred.
SPECIAL QUALIFICATIONS:
Must possess excellent communication skills. Must be computer literate with knowledge of Microsoft Word, Excel and other marketing programs. Must be detail oriented and well organized. Must be able to work under stressful conditions and coordinate multiple projects.
Willingness and ability to be trained on operation of an electric pallet jack for certification is required.
Applicant must successfully complete screening for essential job functions
This position requires a Level 4 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to fifty (50) pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Applicant must successfully complete screening for essential job functions
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to high. When on the casino floor, the noise level increases. A casino environment is typically smoky.
$21k-28k yearly est. 5d ago
Hotel Guest Service Representative - part time
JSK Hospitality
Guest service representative job in South Bend, IN
Join One of Northern Indiana's Leading Hospitality Groups ***This position is at Holiday Inn South Bend - Ireland Rd*** As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence inguestservice and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The GuestServiceRepresentative (GSR) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guestsin and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests upon arrival with a friendly, professional demeanor.
Verify guest information and process check-ins and check-outs efficiently.
Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system.
Provide guests with necessary information about hotel amenities, services, and policies.
GuestService & Satisfaction:
Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction.
Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations.
Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner.
Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met.
Reservations & Room Assignments:
Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability.
Assist with group reservations, special requests, and events.
Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system.
Communication & Coordination:
Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly.
Relay important information to other hotel departments to ensure smooth operations and guest satisfaction.
Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up.
Handling Cash and Payments:
Process guest payments accurately, including cash, credit card, and other forms of payment.
Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies.
Maintain accurate records of financial transactions, including guest folios and invoices.
Security & Safety:
Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary.
Ensure that all keys and access codes are managed according to hotel security procedures.
Assist in emergency situations, following hotel safety protocols.
Administrative & Miscellaneous Duties:
Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area.
Assist with handling guest mail, packages, and messages.
Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests.
Qualifications:
Education & Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.
Previous experience in a customer service or hospitality role is highly desirable.
Experience with hotel property management systems (PMS) and reservation software is a plus.
Skills & Knowledge:
Strong communication and interpersonal skills, with a focus on customer service.
Ability to multitask and manage time efficiently in a fast-paced environment.
Attention to detail and accuracy in data entry and handling financial transactions.
Ability to handle guest complaints and resolve issues in a professional and effective manner.
Basic computer skills and proficiency with Microsoft Office applications.
Knowledge of hotel services and amenities, and the ability to promote them to guests.
Personal Characteristics:
Friendly, approachable, and professional demeanor.
Strong problem-solving skills and ability to think on your feet.
Ability to work independently and as part of a team.
Positive attitude and a genuine desire to assist guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Demands:
Ability to stand, walk, and move around the front desk area for extended periods of time.
Ability to lift and carry up to 25 pounds when necessary.
Flexibility to work varied shifts, including weekends, holidays, and evening hours.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
$21k-28k yearly est. 29d ago
Joy Creator - Guest Service Representative
South Bend 3.7
Guest service representative job in Elkhart, IN
Replies within 24 hours At Nothing Bundt Cakes, we refer to our guestservicesrepresentatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Compensation: $12.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$12 hourly Auto-Apply 60d+ ago
Guest Services Agent - Bottleworks Hotel
Geronimo Hospitality Group
Guest service representative job in Indianapolis, IN
Full-time Description
STEP INTO THE BIG LEAGUES
Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.
BOTTLEWORKS HOTEL
Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.
PERKS OF THE JOB
We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.
YOUR ROLE IN CREATING GERONIMOMENTS
In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience.
As the GuestServices Agent, you are a guest's first impression of a property. You will provide a variety of guestservices while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.
WHAT YOUR DAY WILL LOOK LIKE
Process guest arrivals and departures, including all necessary payments
Handle and coordinate room assignments and pre-arrivals
Handle guests' concerns
Offer referral for services and handle requests for information
Handle and store luggage
Assist with the check-in and check-out of groups and tours
Assist other departments as required
GHG24
Requirements
WHAT IT TAKES TO SUCCEED
Education
High school diploma or equivalent
Experience and/or Training
Excellent communication skills and professional attitude
Effective conflict management and decision making
Technology/Equipment Ability to use a variety of computer applications
YOU'LL STAND OUT IF YOU BRING
Experience and/or Training
Previous experience in customer service
MANDATORY REQUIREMENT
U.S. Work Authorization (required).
JOIN A TEAM THAT MAKES AN IMPRESSION
At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.
Salary Description $17.00 per hour
$17 hourly 7d ago
LEAD GUEST SERVICE AGENT- HOTEL (OVERNIGHT/GRAVE SHIFT)
Belterra Casino Resort 4.0
Guest service representative job in Florence, IN
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Lead GuestService Agent is responsible for providing superior service to both the internal and external customer.
The Lead GuestService Agent:
Maintains an efficient and effective Hotel Front Office work group via direction from the Assistant Front Desk Managers.
Provides training, assistance, and on-the-job work direction to the Front Desk Agents, Night Auditors, PBX Agents, Bell Attendants, Valet Attendants and Ogle Haus to ensure accurate, exceptional and courteous room registration and check-outs.
Welcomes and provides service to guests of the hotel.
Provides general leadership and work direction of department team members, including but not limited to:
Organizing and assigning work.
Prioritizing workload and assignments to ensure orderly and efficient completion by department team members.
Directing department team members in the successful completion of assigned work.
Enforcement of department and company policies.
Instructing and training department team members in the successful performance of their duties.
Other leadership and work direction duties as assigned by Management.
The Lead GuestService agent does not perform managerial tasks such as performance reviews, hiring or terminations; although they may provide input to management regarding such matters.
Qualifications
Effective communication skills.
Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations.
Must be 21 years of age.
The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$25k-31k yearly est. 20d ago
Hotel Reservations (GSCA)
Full House Resorts 3.2
Guest service representative job in Rising Sun, IN
Essential Job Functions:
Provide superior service to all customers.
Answer and assist all calls presented within the GuestServices, PBX and Front Desk areas.
Accurate reservations input into property reservations system.
Accurate checking in and checking out/posting of hotel guests.
Responsible for the daily maximization and occupancy and rate goals.
Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries.
Responsible for accurate data entry into all hotel and casino systems.
Complete daily reports and checklists.
Deliver/sort mail; bulk mailings.
Notify the Hotel Supervisor of any inventory shortages with room blocks or event blocks.
Assist in baggage and coat check customer service.
Greet group guests visiting the property.
Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
Perform miscellaneous duties as assigned.
Maintain complete knowledge of departmental policies, procedures and service standards.
Job Qualifications:
Experience Required: GuestService Center Agent or similar experience.
Education Required: High school diploma or equivalent.
Skills, Knowledge and/or Abilities Required: Professional and positive demeanor. Excellent customer service skills, outstanding verbal and written skills, detail oriented. Ability to communicate clearly and accurately with all external & internal customers. Must be able to work weekends, evenings and holidays. Knowledge of hotel and casino system helpful. Able to prioritize tasks and adapt to change as necessary. Strong computer skills.
Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
Other Specialized Requirements: Must be able to pass Rising Star Hotel Comping Test.
$28k-32k yearly est. 60d+ ago
Guest Service Representative - Substitute
Tricoci University
Guest service representative job in Indianapolis, IN
Become a Substitute GuestServiceRepresentative at Tricoci University!
At Tricoci University of Beauty Culture, we are committed to delivering exceptional beauty education while fostering a positive environment for students and guests alike. Our mission is to empower students with the skills they need for success in the beauty industry and provide top-notch service to our clients.
Position Overview:
As a Substitute GuestServiceRepresentative, you will fill in during busy periods and staff shortages to ensure a high level of customer service. Your hospitality and proactive attitude will contribute to creating a welcoming experience for students and guests visiting our campus.
Key Responsibilities:
Greet and assist guests and students in a friendly and professional manner.
Manage incoming phone calls and respond to inquiries regarding our educational programs and services.
Schedule and confirm appointments for beauty treatments and consultations.
Maintain accurate records of client interactions and service appointments.
Address guest concerns and inquiries promptly and effectively.
Collaborate with team members to ensure smooth and efficient operations.
Perform administrative tasks as necessary to support the overall guest experience.
Why Work With Us?
Join a respected institution with a strong focus on student achievement and beauty education.
Work in a collaborative and supportive team environment.
Flexible scheduling options to accommodate your availability.
Opportunities for personal and professional growth within the beauty industry.
Employee discounts on beauty services and products.
Requirements
Qualifications:
High school diploma or equivalent; additional education in hospitality or customer service is a plus.
Previous experience in customer service or guest relations is preferred.
Strong communication skills and a personable demeanor.
Excellent organizational abilities and the capability to multitask.
Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial.
A positive attitude and a readiness to assist wherever needed.
Availability for flexible scheduling based on operational demands, including weekdays, evenings, and weekends.
Benefits
Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
$14-15 hourly 6d ago
Lead Guest Service Agent- Hotel (Overnight/Grave Shift)
Belterra Casino Resort 4.0
Guest service representative job in Florence, IN
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Lead GuestService Agent is responsible for providing superior service to both the internal and external customer.
The Lead GuestService Agent:
Maintains an efficient and effective Hotel Front Office work group via direction from the Assistant Front Desk Managers.
Provides training, assistance, and on-the-job work direction to the Front Desk Agents, Night Auditors, PBX Agents, Bell Attendants, Valet Attendants and Ogle Haus to ensure accurate, exceptional and courteous room registration and check-outs.
Welcomes and provides service to guests of the hotel.
Provides general leadership and work direction of department team members, including but not limited to:
Organizing and assigning work.
Prioritizing workload and assignments to ensure orderly and efficient completion by department team members.
Directing department team members in the successful completion of assigned work.
Enforcement of department and company policies.
Instructing and training department team members in the successful performance of their duties.
Other leadership and work direction duties as assigned by Management.
The Lead GuestService agent does not perform managerial tasks such as performance reviews, hiring or terminations; although they may provide input to management regarding such matters.
Qualifications
Effective communication skills.
Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations.
Must be 21 years of age.
The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$25k-31k yearly est. 19d ago
Guest Service Representative
Francisan Health
Guest service representative job in Mooresville, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Monitor inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels.
* Oversee the work of Volunteers, providing ongoing guidance and training to ensure quality of service.
* Provide customer service by greeting and actively helping visitors who need assistance with transporting and way-finding.
* Deal calmly and courteously with upset or difficult visitors.
* Solicit grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns.
QUALIFICATIONS
* Required High School Diploma/GED
* 2 years Customer Service Preferred
* Cardiopulmonary Resuscitation (CPR) -
TRAVEL IS REQUIRED:
Up to 20%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
$21k-28k yearly est. 6d ago
Learn more about guest service representative jobs